Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Operations Executive/ Sales Support
• Working Location: Changi
• Working Hours: 5 days (Monday to Friday 9 AM – 6 PM)
• Salary Package: Basic Salary up to $3500 + $200 (Transport Allowance) + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Handle daily rate inquiries from local and international stakeholders.
• Timely response to all inquiries with multiple solutions and accuracy.
• Prepare and manage shipping documents, ensure timely billing, and close job files efficiently.
• Handle all necessary shipping documentation and perform duties related to shipping operations.
• Process customs declarations for import and export shipments.
• Coordinate import and export operations to guarantee timely delivery in line with client timelines.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum GCE 'O' level / NITEC / Diploma in Relevant Discipline.
• Experience in export operations will be advantageous.
• Candidates without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68683 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Working Day/Hour: Monday to Friday ; 11am to 8pm
Saturday ; 11am to 4pm

(Change to alternate Saturday after 3 months probation period)

Office: Changi

Responsibilities:

• Review customer documents to execute AWBs and send pre-alerts.
• Coordinate with customers on shipment details and communicate with overseas stations for shipping instructions.
• Prepare and declare Export Permits.
• Monitor and update shipment status.
• Perform additional tasks as assigned.

Requirements:

• Training will be provided.
• Experience in related industries.

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723

• Assist Operation Manager in various projects, coordinate, execute the general cleaning process and cleaning logistics
• Perform Risk Assessment at site.
• Review work orders to ensure that assignments are completed timely.
• Provide guidance and on Job Training to cleaners, ensure team member’s skill and service competency are maintained.
• Monitor manpower attendance and daily deployment planning
• Record keeping of all equipment, stores, materials and PPE
• Liaise with clients on their request and cascade to the relevant work crew
• Conduct and take part in operations meetings to share and gather feedback related to operations/safety
• Submission of work progress reports
• Able to investigate and submit incident reports promptly
• A responsible personnel who will ensure operations are carried out according to the required standard
• Willing to take up any other duties as assigned by Manager as and when necessary
• A strong leader who will hand on tasks together with the team to achieve quality service

- Lead the development and implementation of infrastructure service management strategies to support business requirements and performance goals.

- Collaborate with cross-functional teams to ensure the operations architecture aligns with business objectives and meets performance goals.

- Provide technical guidance and support to operations teams to ensure the successful implementation of infrastructure service management strategies.

- Develop and maintain relationships with key stakeholders to ensure the operations architecture supports business requirements and performance goals.

- Stay updated with the latest advancements in technology architecture and infrastructure service management, integrating innovative approaches for sustained competitive advantage.

Professional & Technical Skills:

- Must To Have Skills: Expertise in infrastructure service management.

- Must To Have Skills: Strong understanding of technology architecture.

- Good To Have Skills: Experience with cloud computing technologies.

- Good To Have Skills: Knowledge of ITIL framework.

- Good To Have Skills: Experience with DevOps methodologies.

- Solid grasp of project management methodologies and tools.

Additional Information:

- The candidate should have a minimum of 8 years of experience in infrastructure service management.

- The ideal candidate will possess a strong educational background in technology and information architectures, along with a proven track record of delivering impactful solutions.

Position Overview:

We are seeking a highly motivated and customer-centric individual to join our team as an Operations & Customer Support Intern. In this role, you will gain valuable experience in managing the device lifecycle, from procurement and vendor relations to order fulfillment and customer support. You will play a key role in ensuring customer satisfaction by providing timely and effective assistance, troubleshooting issues, and building strong relationships. This internship offers a unique opportunity to develop a diverse skill set in operations, customer service, and communication, while contributing to the success of a growing company.

Key Responsibilities

Operations:

• Manage the end-to-end device lifecycle, from procurement to fulfillment, ensuring timely delivery, cost-effectiveness, and customer satisfaction. This includes:
• Sourcing and Procurement: Identify, evaluate, and select vendors; negotiate pricing and contracts; manage vendor relationships; and stay informed about market trends and new technologies.
• Fulfillment and Logistics: Process orders accurately and efficiently; manage inventory levels; collaborate with logistics providers to optimize shipping and delivery; and resolve any fulfillment-related issues.
• Maintain strong vendor relationships to ensure product quality, timely delivery, and favorable terms.

Customer Support:

• Respond to customer inquiries via phone, email, or chat, providing accurate and helpful information about products, services, or policies.
• Troubleshoot and resolve customer issues or complaints, escalating complex cases to appropriate teams or management when necessary.
• Process orders, returns, or exchanges, ensuring accuracy and efficiency.
• Track and follow up on customer interactions, documenting details and resolutions in the CRM system.

Relationship Building:

• Foster positive and professional relationships with customers, demonstrating empathy and understanding.
• Anticipate customer needs and provide proactive solutions or recommendations.
• Go the extra mile to exceed customer expectations, ensuring their complete satisfaction.

Communication and Collaboration:

• Communicate effectively with customers, using clear and concise language.
• Collaborate with internal teams, such as sales, marketing, or technical support, to address customer inquiries or resolve issues.
• Provide feedback to management on customer trends or concerns, suggesting improvements to processes or products.

Other Duties:

• Maintain up-to-date knowledge of company products, services, and policies.
• Participate in training programs or workshops to enhance customer service skills.
• Perform other duties as assigned by manager.

For interested applicants, please apply via the link here: https://boards.briohr.com/cinch-ztku0u0elq/details/67121c74ebcebc00088f4036

Before Service Prospecting – Proactively prepare for and make customer contacts.

• Create and work with customer calling lists
• Contact and call customers regarding current campaigns, to book next visit, offer repairs etc.
• Analyze Maintenance plans and make recommendations to customers
• Analyze remote diagnostics
• Record outcome of calls and visits
• Request and verify Maintenance plans

Before Service Sales – Contribute to services sales by analyzing customer needs and actively interact with them to find optimal solution.

• Listen to and identify customer needs
• Analyze Maintenance plan and recommend actions on deviations
• Perform trouble shooting according to checklists
• Give advice to customers
• Argue for suitable Maintenance solution
• Define the work to be done and create preliminary work order
• Book and organize customers workshop visits
• Check work order content and workshop resource planning
• Confirm that colleagues understands the work order
• Secure appointment with customer

Before Service Workshop scheduling - Contribute to the utilization of the workshop and its capacity by planning the work to be carried out.

• Create necessary time reservation
• Verify that resources are allocated for the work to be carried out
• Cooperate with other departments to coordinate all necessary work for the customer
• Contact and call 3rd party when necessary
• Arrange for sub supplier jobs
• Take part in and contribute to the daily pulse meetings
• Participate in workshop management weekly meeting

During Service Customer workshop care – Take care of customer during work to ensure satisfaction.

• Receive the customer upon arrival
• Verify content of appointment
• Take over the vehicle from customer
• Offer customer additional work and/or parts
• Continually communicate with customers in case of changes or problems
• Open the work order
• Handle customer requests

After Service Vehicle Return – Form long term relationships with customers when returning vehicle through clear and active communications.

• Close the work order
• Issue all necessary invoice
• Explain to the customer the work that has been performed
• Recommend additional work that may be required
• Book the next appointment
• Hand over the vehicle to customer
• Register customer feedback

Administrative support and coordination – at workshop level

• Respond to general administrative enquiries and clerical support.
• Prepare the allowances for the technicians.
• Administer employee files and records of benefits and allowances.
• Maintain financial files and records.
• Manage the filing, storage and safety of the documents.
• Perform other related duties as required.
• Assist with all visitor/customer visitations and directing them to the correct channels.
• Maintain a safe and clean reception area by complying with procedures, rules and regulations.
• Provide information on missed calls and information on messages/notes to relevant staffs in a timely manner.
• Contributes to team success by completing designated tasks.

Responsibilities:

• Assist in day-to-day administration (technical andservices) which includes handling of all incoming and outgoing correspondences, facsimile, data entry, filing and collating of information.
• To provide support and counter check on warranty documentations and claims.
• Follow up on any upstanding warranty claim with the manufacturer
• Ensure all warranty claims are submitted according to the manufacturer warranty policy and procedures.
• Maintain warranty and credit records and database.
• Ensure that all warranty parts are tagged and housekeeping on the storage according to warranty policy
• Supervise and check all warranty scrapping parts.
• Provide support to parts daily operation.
• Assists in purchasing, receiving and warehouse keeping.
• Performs any other ad-hoc duties as assigned by the supervisors.

Job Requirements:

• Preferably 2-3 years of relevant working experience
• Proficient in spoken & written English and Mandarin.
• Proficient in Microsoft Office.
• Be resourceful and multi-tasking attitude.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.

ABOUT MORGAN STANLEY
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com.

ABOUT PARAMETRIC
Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what's important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings.

This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week.

ABOUT THE TEAM
The ARC (Automation, Reinvention and Collaboration) team is the innovation arm of Operations at Parametric, with the mission to prepare the group to become the next-gen operations organization. The team works closely with tech, investment and other functions at Parametric to provide the platform, capabilities and enablement for operations to scale up and succeed.

ABOUT THE ROLE
We are looking for a passionate and result-driven product leader with strong technical background and vision for leveraging emerging technologies to drive operational innovation. As the Operations Product Lead in ARC, the individual will play a critical role in driving innovation and operational excellence at Parametric. This role will act as the product owner for the technology systems used by operations teams, bridging the needs between development teams and business users. Additionally, this role will also potentially expand to lead the exploration and experimentation of AI use cases in Operations, working as a close partner to our AI technology teams to leverage AI to enhance operational efficiency and effectiveness.

PRIMARY RESPONSIBILITIES
- Define, prioritize, and manage the product roadmap for the technology systems used by Operations.
- Collaborate with business stakeholders to understand their needs and translate into product requirements.
- Work closely with development teams to ensure that products are delivered on time, within budget, and meet the defined requirements.
- Manage the product lifecycle, including planning, development, testing, deployment, and maintenance.
- Manage and drive execution of department projects and initiatives including Operations technology projects.
- Build and maintain strong relationships with key stakeholders, including senior management, business partners, technology, product and sales functions.
- Effectively communicate product vision, progress, and challenges to stakeholders.
- Identify and explore potential AI use cases for Operations, to collaborate with technology partners to improve operational efficiency, reduce risks, and enhance client experience.
- Represent the team to executive leadership, key stakeholders. This role will serve as a key contact for operations teams in other locations, sales and product teams, portfolio management, client service and technology areas.
- Leads and drives continuous improvement in operations as a member of the Global ARC team. Develop people to be change agents, empowering employees to act on improvements and change quickly - with or without the aid of technology.
- Represent Operations as a key business partner across the organization, keeping Operations at the forefront and actively engaged in business and product decisions. Act as a single point of contact for product management and other business stakeholders by facilitating innovation and a rapid pace of change.
- Lead and mentor junior team members.
- Foster a culture of innovation and continuous learning.
- Performs wide array of developmental functions, including interviewing, performance appraisals, development planning, and corrective action/termination.
- Develop and implement talent management strategies to attract, develop, and retain top talent.

JOB QUALIFICATIONS
- Engineering degree (bachelor / master) from a top tier college
- 10+ years previous experience in product management in financial services industry or consulting
- Prior experience supervising teams preferred
- Ability to function successfully in ambiguous conditions
- Well organized, self-starter with the ability to analyze information and support others
- Ability to plan, prioritize, and meet tight deadlines
- Proven track records of delivering successful technology products
- Experience with agile development methodologies
- Knowledge of data analytics and business intelligence tools
- Familiarity with cloud-based technologies and infrastructure
- Experience with AI is a plus
- Strong written and verbal communication skills
- Must communicate well with all levels of staff and management from all functions
- Resolve issues quickly with a sense of urgency
- Excellent analytical and problem-solving skills
- Logical in approach and successful in a startup environment
- May be required to work coverage during local holidays as markets require


Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Duties & Responsibilities:

• General Warehouse Duties, Stock Receiving, Inbound Cargo Inspection, Putaway, Picking & Packing etc.
• Inventory Managment: Stock Counts, Investigate Stock Discrepancies & Non-Conformity Issue.
• Support Container Docking Operation and other assigned duties.
• Preferably with Forklift License/ Reach Truck Operation with Container Stuffing/ Unstuffing Experience.
• Positive Attitude and willing to learn and work in a warehousing environment.

Job Requirements:

• Candidate must possess at least GCE ‘N’ / ‘O’ Level / ITE / Diploma.
• Must have / possess valid Forklift License.
• At least 2 to 5 Years of working experience in the related field is required for this position.
• Preferably non-executive specialized in Logistics/Supply Chain or equivalent.
• Team Player with good communication and writing skills.
• Candidates may also send their applications at [email protected]

Jason Marine Group Limited is a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Reporting to the Operations Director, we are seeking for an Operations Assistant for:

• Running of banking errands.
• Collection and delivery of good, documents, cheques and cash to office premises, shipyards, onboard vessel and other location within Singapore.
• Ensure proper and safe handling of goods, cash, cheques and documents due dilgence.
• To be responsible for general maintenance and cleanliness of vehicles under your care.
• To arrange for the vehicles regular servicing and repair when necessary.
• To observe all traffic rules and regulations (you shall be fully responsible for any traffic offence and penalty incurred) and observe road safety.
• To perform logistics duties when required, such as stock take and other light duties.

Requirements

• Possess a valid Singapore driving license (Class 3) with a clean driving record.
• Demonstrated ability to safely operate vehicles, including vans or trucks, in various weather and traffic conditions.
• Ability to prioritize tasks effectively.
• Meticulous, dependable and trustworthy
• Clear and concise verbal and written communication skills
• Capable of resolving unexpected challenges or issues that may arise during errands or deliveries.
• Good physical health and stamina to handle the demands of driving and carrying out delivery tasks efficiently.
• Strong awareness of safety protocols and procedures to ensure personal safety and the safety of others while on the road and during delivery tasks.
• Knowledge of Singapore's roads, neighborhoods, and traffic patterns to navigate efficiently and minimize delivery time.
• Ability to perform basic vehicle maintenance tasks such as checking fluid levels, tire pressure, and basic troubleshooting.
• Flexible and adaptable to changes in delivery schedules, traffic conditions, or additional tasks as required.
• Courteous and professional demeanor when interacting with clients or representatives during delivery and collection tasks.

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

· Technically strong on the repair and servicing of china brand heavy equipment.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

• Assisting the cook in assembling and dishing out of meals during meal service
• Assisting in receiving and sorting of foodstuffs for stock rotation or storage
• Assisting in delivering food/items to Resident Living Areas (RLA)/Dining Rooms

• Able to work on weekends and on shifts
• Able to accept physical hard work such as pushing and carrying items

Working Hours

Under normal circumstances the hours of duty will be as follows:

• 6-day work-week according to roster
  • Group 1 - 7.00 am to 3.00 pm
  • Group 2 - 9.00 am to 5.00 pm
  • Group 3 - 10.30 am to 6.30 pm

Working Location

The Salvation Army, Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

Requirements:

• 5 Years of experience in operations
• Previous experience in a shipping or receiving role
• Supervisory experience preferred
• Strong communication and organizational skills
• Ability to multitask and prioritize tasks
• Proficient in Microsoft Office

Responsibilities:

• Oversee all incoming and outgoing shipments
• Supervise a team of shipping clerks
• Ensure accuracy of shipping documentation, including bills of lading, packing lists, and shipping labels
• Maintain inventory of shipping materials and supplies
• Monitor shipping costs to ensure that budgets are met
• Communicate with carriers to coordinate shipments and delivery schedules
• Resolve any issues related to shipping and receiving activities
• Maintain a safe and clean working environment

Job Highlights

• Overtime Pay / Transport Allowances / Annual Bonus
• Fast Career Advancement
• Multi-Industry Exposure

Job Description

Company Description

Are you driven by the desire to see your hard work directly impact others? Join the DNDTS team, where we excel in crafting success stories through dynamic projects. Each endeavor is a unique opportunity to contribute to our proven track record of achievements.

Experience the satisfaction of seeing your efforts transform into positive changes in people's lives. In our thriving SME environment, you won't be limited to a single role. You'll have the chance to engage in cross-departmental collaboration, fostering a rich learning experience.

As our team consistently grows, so do opportunities for career advancement. We embrace the startup culture by having a casual working attire and a flat hierachy across deparments. Your journey with us goes beyond a job—it's a chance to make a lasting impact while expanding your skill set. Join DNDTS and become a key player in our success story.

Key Responsibilities

• Examining, inspecting, sorting, processing, and scanning of electronic products.
• Every supply chain assistant is assigned a few part time office assistant, product testers or packers to manage with day to day task.
• Keeping track of all incoming and out-going products to ensure a smooth supply chain.

Essential Job Functions

• To manage daily processes, adapt to demand/supply changes, and ensure product compliance

Benefits

• Flexible working hours
• Yearly Bonus
• Medical Insurance Coverage
• Staff Discounts
• Corporate Discount at participating F&B and retail outlets.
• Fast Career Advancement Opportunities
• Multi-Industry Exposure
• 100% Office Environment
• No dusty warehouse or heavy iliftng equipment/machinery

Working Location: East - Airline House - Next to Singapore Airlines HQ

Remarks:

• No experience required as training will be provided

Job Overview

As a Management Trainee, you will undergo a comprehensive training program to develop the skills and knowledge required to manage a Famous Amos outlet. You will work closely with the Store Manager to learn all aspects of store operations, including baking, customer service, inventory management, and team leadership. This role is designed to prepare you for a future leadership position within the company.

Key Responsibilities

1. Operational Excellence

• Assist in the baking of Famous Amos products, ensuring adherence to company recipes and quality standards.
• Support the wrapping of hampers and gift sets during festive and promotional periods.
• Handle orders for batters and dry goods, ensuring adequate stock levels.
• Perform daily cash handling tasks, including opening, closing, and reconciliation.
• Maintain an organized and clean work environment through effective housekeeping.

2. Leadership and Team Management

• Supervise and lead the team in the absence of the Store Manager.
• Ensure that all staff are properly oriented and trained, fostering a supportive work environment.
• Participate in staffing activities, including recruitment, scheduling, and performance management.

3. Compliance and Maintenance

• Ensure the outlet complies with company policies and procedures.
• Oversee the maintenance of outlet equipment to ensure smooth operations.

4. Customer Service and Sales

• Maintain a high standard of product quality and service to enhance customer satisfaction.
• Work towards achieving monthly sales targets by implementing effective sales strategies.
• Address customer inquiries and feedback to improve the overall shopping experience.

5. Reporting and Communication

• Prepare and submit monthly reports on sales, inventory, and other key metrics.
• Act as a liaison by communicating updates from the Head Office to the team.

Requirements

• Diploma or degree in Business, Hospitality, or a related field.
• Passion for baking and customer service.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Willingness to work rotating shifts, including weekends and public holidays.
• Ability to stand for long periods of time

What We Offer

• Comprehensive training program.
• Career advancement opportunities within the company.
• A dynamic and supportive work environment.

Monday to Friday ; 11am to 8pm
Saturday ; 11am to 4pm

Location: Changi

Responsibilities

• Review customer documents to execute AWBs and send pre-alerts.
• Coordinate with customers on shipment details and communicate with overseas stations for shipping instructions.
• Prepare and declare Export Permits.
• Monitor and update shipment status.
• Perform additional tasks as assigned.

Requirements

• Training will be provided
• Experience in air export / sea freight welcomed

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723

ROLE OVERVIEW

The Group Operations Director at Mandala Club is responsible for managing and overseeing the daily operations, business initiatives and projects which entails close collaboration with both internal and external stakeholders, in consultation with direct supervisor. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people. The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.

KEY OBJECTIVES & DELIVERABLES

Strategic

● Act as the strategic support to the COO, in executing the day-to-day business operations, implementation of initiatives, brainstorming and achieving business goals.

● Lead on strategic planning & business development for Apex Retail which aims at driving incremental revenue, expense management and operational efficiencies.

● Explore and develop new business opportunities along with the COO, through conducting active market research and brainstorming with various stakeholders.

● Liaise with internal stakeholders to establish close synergy and collaboration which leads to more efficient operations and revenue opportunities.

Business Development and Financial

● Support the COO on brainstorming, planning, presentation and execution of business operations initiatives and projects, which entails project management and coordination with various stakeholders.

● Work with COO and Department heads to set strategic business goals and workplan for each department to dovetail with the company’s overarching goals.

● Works with the COO to formulate short- and longer-term business plans and performance targets/indicators for the respective department, to achieve optimal operational efficiency, cost savings and guest satisfaction.

● Perform financial analysis and business reporting to facilitate business decisions.

● People and Cross Departmental Functions

● Work closely with the Sales and Marketing Departments in planning, developing, implementing, and evaluating advertising, marketing strategies, and trade promotion programs to achieve revenue growth.

● Provide leadership guidance, development and coaching to team members and encourage individual development especially amongst Direct Reports.

The duties and responsibilities of a AIR TRAFFIC OPERATIONS ASST MANAGER include1:

· Ensure to maximize profitability by superior client service, effectual and prompt communications as well as follow-up on every pending matter with customer.

· Guide, lead and support managers daily on issues if any associated with human resources, operations, communication, standardizing procedures, revenue enhancement and systems applications.

· Implement processes to accomplish customer needs.

· Develop and implement plans, policies and programs to attain anticipated company needs in areas of functional responsibility.

· Ensure conformance with corporate policies guidelines and varied regulatory requirements.

· Ensure freight being expedited safely plus timely manner.

· Direct as well as train management staff for sound human relations plus operational skills.

· Ensure rules, directives and methods are conveyed to all station personnel.

· Ensure safety procedures and programs are executed and maintained.

· Utilize entire superior communication skills with purpose to motivate staff as well as develop effective working relations with executives, peers and clients.

QUALIFICATIONS AND SKILLS

The candidate should possess the following qualifications and skills:

l MBA, BA OR BSc,

l Five years of professional experience at the similar position, 10 years of overall sales experiences.

l Excellent presentation and communication skills,

l experience working in Chinese carrier is a preference

l Excellent command of spoken and written Chinese/English

TO APPLY:

Interested candidates to send their applications to: [email protected] by 03 DEC 2024.

Responsibilities:

• Coordinate, direct and monitor the cleaning operations in the company’s portfolio
• Effective management supervisors to ensure delivery of operations covering all required areas.
• Regular visits to monitor standards of cleanliness, to establish and implement work quality and meet the evolving needs of clients
• Plan and deliver schedules for more specific needs such as periodic cleaning timetable, utilising available manpower and equipment
• Attend meetings with town council as required.
• Understand and build excellent relationships with stake holders, promoting good reputation of the company.
• Provide training to new staff in relation to expected standards and quality of cleaning, health and safety requirements and handling of equipment and machinery.
• Monitor working time to ensure that overtimes are completed correctly, meeting payroll requirement
• Maintain supplies of cleaning materials and equipment and placing orders to maintain stock levels
• Oversee the servicing and maintenance of cleaning equipment

Skills:

• Experience in man-management
• Good persuasion skills
• Excellent time management
• Mature and responsible
• Able to work effectively with different level of personnel

Requirements:

• Previous experience in cleaning operations preferred
• Computer literate
• Class 3 licence

The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer’s range of services and contacting customers to update them about their vehicle’s repair status. The staff will have to prepare the following as well:

• Daily report
• Monthly report
• Liaise with customers on their vehicle issues and status
• Liaise with vendor on the quotation and invoices
• Warranty claim & recall, submission, etc..
• Any other tasks and assignments given by superior as part of training and development.
• Maintaining a safe and organized workshop environment
• Performing other administrative duties as required

Why explore

• A pivotal role in driving our value optimization through 3rd Origination, improving the business connection between portside and iron ore business
• An opportunity to work with key stakeholders in our global commercial hub
• Based in Singapore, a global commercial hub for Rio Tinto

About the role

We are recruiting for a Principal Advisor - Origination & Projects to be the subject matter expertise on the development of trading strategies and support the execution of key value-capturing opportunities relating to how we trade (physical & derivative), structure (structuring, origination) and sell (product development and pricing) our products in alignment with our commercial strategy and risk management frameworks.

Reporting to the Senior Manager Portside & Origination Book you will be entrusted with the following responsibilities:

Origination:

The core of this role is physical trading, business development, and contracting. Focused on third-party products that (i) help manage instability in the quality/volume profile of the Iron ore value chain and (ii) generate physical trading opportunities.

• Drive and deliver high-grade iron ore origination, including creating short-term sourcing strategy, building and maintaining suppliers’ relationships, and developing, negotiating, and managing end-to-end iron ore contracts.
• Identify new opportunities to address strategic goals of the Business Unit including identifying new suppliers or projects, potential offtake opportunities, contractual and financing opportunities in existing or new contracts, with the appropriate risk-return assessment.
• Manage the high-grade book allocation planning, inventory, and risk exposure.
• Maintain knowledge, intel, and expertise in the high-grade iron ore market and leverage product knowledge to build synergies with our overall IO book.
• Work with Market Analysis and Competitor analysis to help maintain above-high-grade market intel.
• Supply and demand models, cost/availability, and quality profile of 3rd party products.

Portside Integration:

• Complementing the work of Senior Manager Portside & Origination Book to support the alignment of marketing strategies between Portside and IO Book, product strategy, and product placement.

Project Management and Business Improvement:

• Capable of leading complex projects across multiple teams to deliver commercial changes in business processes that foster continuous improvement.
• Strong cross-team collaboration skills to facilitate strategic objectives.

About you

To be successfully considered for this role, you will have:

• A recognized University degree
• At least 5 years of progressive experience in the commercial in commodities sector, across sales & marketing, supply chain and trading, and business improvements.
• Prior experience in the iron ore market or other commodities is preferred.
• Confident in challenging the status quo and experience in driving trade-off analysis, efficiencies, and effectiveness through business improvement.
• Project management knowledge.
• Ability to manage external and internal relationships and influence commercial outcomes including at a senior level.

Responsibilities:

• Customer Service
• Listen and document customer concerns and issues with their vehicle.
• Provide clear and concise explanations of recommended services and repairs.

Service Consultation and Coordination

• Schedule service appointments and manage the service workflow.
• Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
• Keep customers informed of the status of their vehicle throughout the service process.
• Review the service and repairs completed with the customer, ensuring satisfaction.
• To act according to the principles of the core processes of After Sales.
• Monitoring the progress on the repairs/service and keep customer updated of the status on the repairs of their car.
• Provide quotations for repair of customer’s car including body/paint repair jobs.

Administration

• Process service orders, invoices, and payments.
• Maintain detailed records of services performed and parts used.
• Communicating with customers for approval to carry out additional repairs on their cars whenever necessary.
• Performs any other ad-hoc duties as assigned by the supervisors.

Job Requirements:

• Relevant experience in Automotive Industry or with automotive technical knowledge will be an advantage.
• Obtain at least Class 3 Singapore Driving License.
• Proficient in spoken & written English and Mandarin.
• Attention to detail and a commitment to delivering high level of customer service.
• Knowledge of automotive repair and maintenance.
• Flexibility to adapt to changing technologies and industry trends.
• Strong organizational, multitasking and communications abilities.

Key Tasks:

• Efficient and smooth handling of import/export shipments - preparation of HBL/HAWB, Mbl/MAWB draft, manifest, billing, input costs, track & trace events, and pre-alert to overseas stations.
• Timely preparation of all related shipping supporting documentations with accuracy and efficiency export such as: Invoices, Packing list, B/L, AWB, C/O, L/C and other relevant shipping documents.
• Coordinating import/export shipment with local & oversea customers, shipping agent, sub-contractor, port agents and truckers for on all import and export related transportation arrangement matters.
• Monitor daily export shipment/delivery requirements.
• Maintaining latest customer contact to ensure quality service provided to customer.
• Adhering continuous improvement procedure through best practice to increase competency level of sea freight related process to achieve performance, quality, compliance and service level growth.
• Handling local & oversea Customer Enquiries
• Closing of P/L Statements within deadline.
• Responsible for warehouse releasing / receiving and labeling.
• Adhere to in-house customers’ requirements.
• Assure proper information flow with sales on changes and/or problems with external customers, with specific focus on air freight concerns.
• Ensure prompt and accurate declaration / information to carrier or co-loader.
• Any other ad hoc additional functions mandated by Management.

Requirements:

• Minimum 2 years of freight forwarding experience
• Both Import and Export Air Freight experience will be an advantage
• Ability to work in a fast-paced and deadline-driven environmentKnowledge of Air Import/Export regulations and documents
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills
• Able to work 5.5 days in a week.

The Admin & Operations Executive is responsible for ensuring smooth daily operations and providing administrative support across various departments. This role involves coordinating office activities, managing operational processes, and maintaining efficient systems to enhance productivity and organizational effectiveness.

Roles & Responsibilities

• Provide operational and administrative support to outlets and office.
• Handle procurement activities, including sourcing vendors, obtaining quotations, and negotiating contracts.
• Assist in financial processes, including invoice management, payment processing, and expense tracking.
• Collaborate with the sales team to manage client inquiries, quotations, and follow-ups.
• Assist in the planning and execution of company events, meetings, and initiatives.
• Support cross-departmental collaboration to enhance operational efficiency.

Job Requirements

• Diploma or degree in Business Administration, Operations Management, or a related field.
• At least 1 year working experience in similar role.
• Strong organizational and multitasking skills with attention to detail.
• Excellent verbal and written communication skills.
• Problem-solving skills and the ability to work under pressure.
• Ability to work independently and as part of a team.

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.