This is an exciting opportunity to be a part of a growing company, where you will be responsible for the operational and financial performances of the clinics. Reporting to Clinic Operations Manager, you will be highly involved in managing all aspects of the day-to-day clinic operations, not limited to rostering, processing and providing data and information, lead and manage people, programmes and initiatives, and support senior management in the delivery of business objectives and service standards.

What You'll be Doing:

• Oversee & manage assigned zone clinics to ensure clinic operations runs smoothly, including conducting routine checks on clinics.
• Support and promote new and existing business development initiatives and programmes and further development of services.
• Work closely with respective HR and Accounts colleagues to communicate areas relating to staffing requirements, employee feedback, and finance related queries.
• Keep abreast of MOH regulation requirements and ensure new policies integrate with clinic practices and workflow.
• Act as a role model for clinic staff to ensure high level of customer service standards, resolve escalated patient service feedback, and be a trusted partner to clinics for team discussions and feedback on workflow.
• Manage employee relationships including conducting training, employee appraisals, counselling, coaching and grievance management.
• Operate and manage clinic management system including clean-up for duplicate codes, standardise procedures/services code and pricing and develop user manual to document system functions and operation processes.
• Conduct review of the monthly inventory check of the medical consumables and non-consumables.
• Ensure clinics monthly revenue is healthy and kept within allocated budgets.
• Stand-in to perform clinic duties when required.
• Participate in Healthcare projects as directed by Clinic Operations Manager.

What We Are Looking for

• Minimum NITEC/Higher Nitec/GCE 'N' or 'O' level, with at least 5 years’ experience in managing outpatient clinic operations.
• Advanced knowledge in relevant Government and insurance schemes and subsidies.
• Advanced knowledge on MOH regulatory requirements for GP clinic, insurance providers program and process.
• Familiar in operating Clinic Management System.
• Possess strong interpersonal, communication and problem solving skills.
• Proven ability to lead a team responsibly, work flexibly and accurately with changing priorities and deliver a confidential and high-quality customer-focused service.
• Computer literacy.
• Office hours, but also able to commit to shift work based on GP clinic’s operating hours as and when required.

My Family Clinic is a subsidiary of Alliance Healthcare Group and as of today, we have 16 Clinic locations island-wide.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit:

• https://alliancehealthcare.com.sg.
• https://www.myfamilyclinic.com.sg.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

The role needs to deliver and support ITAS (IT & Application Support) Eco System mainly to capture, track and manage service request and IT issues for regional countries (SG, HK, CN, TW, IN and ID).

Primary Role/Responsibilities

Potential candidate will need to work on ITAS Build (BA/PMO): Actively involve in discovery, define, develop and deploy across ITAS workstreams (AskIT, IT Help, IT Service Board & Tech Workbench) –

• Schedule regular cadences with Journey Sponsor, Workstream Leads and all stakeholders, co-ordinate deck, prepare file notes and follow up action items
• Support/facilitate for all workstreams:
• Requirements gathering, analysis and design for ITAS journey / workstreams for end users and service engineers, working with all workstreams, FoW, EASRE, Group Design etc.
• Issue resolution
• Review and refine UAT test cases
• UAT & live verification for rollout
• Maintain and track burndown of backlogs, ITAS workplan for all MVPs, interdependencies among the workstreams
• Validate with end users and application teams on design /prototype for ITAS rollouts e.g. validate the labelling for applications/services migrating from iService to AskIT
• Prepare deck / status reporting on ITAS Journey
• Collaborate with relevant parties on EDM related to rollout for ITAS

Potential candidate will also be involved in ITAS Operate (BAU): Actively track and review actionable insights and observability from ITAS Control Tower for ticket SLA.

• Review and follow up with support teams on ticket SLA (missed SLA, high ticket volume, high transfer volume)
• Review and follow-up on negative sentiments/feedbacks from Employee Experience survey and ticket feedback, escalate if required
• Collaborate with HR Learning on mandatory training for service engineers
• Recognition for service engineers and top performing app teams
• Support Arbitration Team in processing ticket transfer request, handle dispute and ageing cases escalated by users /service engineers
• Track and report on ITAS driver and outcome metrics
• Schedule bi-weekly cadence with LOBs / markets, prepare file notes and follow up on any action items
• Maintain and burn down backlogs as prioritized for ITAS Operate
• Perform UAT For D’Concierge / iService enhancements/fixes

Requirements

• Bachelor’s Degree or equivalent qualification
• 5-10 years of experience in Business Analyst role for business process & technology change within financial institutions.
• Knowledge in both Agile and waterfall methodologies preferred
• Strong quantitative, analytical, problem solving and process/system architecture/data structure design skills
• Able to translate user requirements and analysis into technical requirements, and solution to meet objectives
• A self-starter and learner who takes the initiative to challenge the status quo
• Detail oriented and able to joint the dots for bigger picture
• Good written and verbal communication skill, able to present and facilitate meetings & workshop
• Able to empathize and collaborate with stakeholders across functions and at all levels, enduring partnerships and teamwork
• Ability to thrive in a dynamic and rapid evolving environment
• Ability to multi-task, work independently and perform well under pressure
• Ability to look beyond individual issues to identify broader themes with wider-reaching impact
• Passionate on driving changes, can flex between a team player and team leader and possess a can-do attitude in face of challenges
• Experience/Technical skills relating to Data Analysis, VBA &/or emerging/new technologies will be an added advantage

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

What Will You Do

• To source and launch new products.
• To manage project plans by reviewing specifications, plan, provide recommendations and schedule changes.
• To conduct study on pricing and promotion mechanics.
• To develop and implement strategies to execute the business plan t
• To update travel solutions in the systems.
• To provide operational support to the regional teams in Southeast Asia.
• To resolve operational issues with vendors and internal stakeholders.
• To support the customer service operations team on customer enquiries.

What Do You Need

• At least a Diploma in related field.
• Excellent knowledge in MS office applications.
• Ability to communicate effectively, resolve customer complaints.

Responsibilities:

• Conduct regular site inspections and talks with Company’s employees and customers. Meet with end users on a regular basis
• Assist to maintain efficient and accurate records for quality, cost control and personnel in line with best management practice. Adhere to budget levels of labour and other costs
• Assist to Manager to implement the selection, training, motivation, disciplines, safety and general welfare of the staff under his/her control
• Assist to identify training needs of supervisors and implement the training function
• Ensure that the Company’s procedures and systems lay down in the manuals
• Ensure that all shifts are covered in the event of sickness/ absenteeism, inform Contract Manager. Ensure that all essential tasks are completed during staff shortages
• Develop good relationships with client in line with company’s policy; to ensure satisfaction with our service, commitment to our long-term presence and the further extension of our business within the client
• Ensure that operative staff received the required training and evaluate the effectiveness of training procedures
• Hold regular meetings with staff and supervisors by area. Attend management meetings as and when requested
• Monitor all Health & Safety Environmental procedures and practices and report incident cases to immediate supervisor and client whenever a mishap happened at the jobsite
• Ensure that the image of the contact reflects the professional image of the Company at all times
• Liaise with HQ regarding the purchase of operating supplies and capital equipment
• Assist to maintain equipment uniform and stores in good orders
• Order stocks as and when necessary. Order stocks as and when necessary
• Conduct machinery audits and necessary inventories
• Ensure all procedures relating to alarms, major accidents, emergencies etc are handled correctly
• Assist to report any other problems on any service carried out by contractor to the appropriate manager
• Undertake any duties/ projects etc as assigned by the superior(s)

Requirements:

• Minimum Diploma with 1 – 3 years of relevant experiences in related field is required for this position
• Able to adapt in a fast pace & challenging environment
• Able to stand long hours, walking long distance, climb staircase, squat
• Ability to work independently and in a team
• Able to attend Work At Height (WAH) course for company needs
• Able to conduct basic training for housekeepers
• Able to take pressure

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Roles & Responsibilities

We are looking for an experiences Cleaning Operation Manager to manage cleaning operations and liaise with clients to ensure quality service delivery. Ensure teams adhere to safety measures during cleaning operations. Facilitate budget planning for smooth flow of operations. Evaluate relevant data to propose recommendations for cleaning process improvement.

Responsibilities

• Supervise the duties of chambermaids and to ensure that they carry out an orderly housekeeping work as well as maintain the general cleanliness and common areas in accordance with the standard work requirements.

• Directs Housekeeping staff and contracting vendors such as public area, pest control, landscape and laundry in the fulfilment of providing housekeeping functions, maintenance and cleanliness within budget, with quality and on schedule.

• Maintains the care and use of supplies, equipment, etc. and the appearance of housekeeping areas, and performs regular inspections of residents and common areas for sanitation, order, safety and proper performance of assigned duties.

• Ensures Housekeeping supplies and equipment stocks are raised timely and maintains adequate inventory levels to provide a clean, safe and comfortable environment.

• Recommend solutions for operational problems in work schedules, personnel utilization, and other non-scheduled jobs.

• Recommend procedures and policies for housekeeping operations to keep abreast of current standards and procedures.

• Train employees in proper housekeeping procedures and appropriate performance of duties.

• Evaluate and make recommendations concerning cleaning products and equipment, order and maintain sufficient inventory of housekeeping supplies and equipment.

• Perform other related duties which may be assigned to you by the Management from time to time. You may also be assigned to other projects at the discretion of the Management.

Requirements

• At least 3 years of supervisory experience in Hotel Housekeeping

• Proactive, meticulous, and able to perform strenuous activities and handle heavy load.

• Ability to successfully operate large-scale, high-pressure environment with sudden change in business levels.

• Willingness to do shift work, work on weekends, eve/public holidays as and when assigned.

Logistics Operations Assistant | Boon Lay

Location: Jalan Boon Lay
Working Days: 5.5 days A Week
Working hours : 8am – 5pm (Mon – Fri), 8am – 12pm (Sat)
Salary : $2,400 to $2,900

Responsibilities:
• To process and update DO in Bcore system
• To liaise with transporters and customers for the return of DO
• To assist on delivery arrangement, preparing of mill certificates and liaise with customers before delivery
• To assist and support the logistics team on QC matters regarding sample bar and any other logistics matters
• Assist customers with their enquiries promptly either through phone or emails
• Organize files both manually and electronically and ensure documents are safely kept for easy retrieval
• Assist with stock takes and inventory count
• Other ad hoc duties as and when assigned by supervisor

Requirements:
• GCE O Levels/Diploma in logistics management or supply chain operations

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

About us

Guotai Junan International is a leading diversified financial services company whose core business activities include brokerage, wealth management and investment management. The company has been building up its presence in Singapore to complement its existing businesses in Greater China and serve a wider range of customers and offer new business and financial products to meet evolving investors’ needs in the Greater China and Southeast Asia region.

We are looking for an Operations analyst to join our Singapore Asset Management business and work on a variety of fund and business operational tasks. The role offers an opportunity to gain hands-on experience and make an impact across many areas of our asset management business.

Role and Responsibilities

• Work closely with the front office, clients, external and internal stakeholders to ensure accurate trade capture and upload for investment funds
• Trade life-cycle management including trade confirmations, settlements and cash and position reconciilation
• Perform daily NAV and P&L review & monitor fund expenses and accruals
• Liaise with data providers for monthly/ ad hoc updates (PPM, Factsheet & Data)
• Assist in due diligence questionnaire & regulatory reporting testing
• Assist in brokers onboarding and set up and other related matters
• Assist in KYC process for onboarding of customers and due diligence for onboarding of service providers
• Assist portfolio managers in portfolio cash and liquidity monitoring and management
• Assist portfolio managers in trade implementation as and when required
• Manage relationships with service providers such as prime brokers, custodians and fund administrators
• Work closely with compliance team to ensure fund and operational compliance
• Assist in changes to existing fund set ups and new fund launches
• Work closely with legal team on amendments to fund-related documentation
• Prepare periodic reports on fund valuation and performance returns
• Monitor & manage data on various platforms and website
• Be involved in the annual audit process and act as one of the main points of liaison with auditors
• Manage ad hoc projects whenever required

Requirement

• Degree in business, finance, economics or other relevant disciplines
• At least 2 years of fund operations experience, with significant experience in buy side firms
• Must be driven, responsible, proactive, meticulous and detail-oriented
• Good interpersonal and verbal and written communication skills
• Able to work independently and under pressure. Must be organized and able to multi-task and work within tight deadlines
• Must be flexible as the role frequently requires dealing with ad-hoc queries from different stakeholders
• Able to manage multiple stakeholders including clients, service providers, regulators, auditors and senior management
• Resourceful and enjoys working in an entrepreneurial environment
• Open to new ideas and proactive in broadening knowledge in unfamiliar areas
• Strong Excel skills (VBA skills a plus)
• Ptyhon programming skills a plus

Well – established retailers is currently seeking for committed individuals for positions of Senior / Client Advisor!

Budget for this role: S$2000 – S$3000 (Basic Salary)

Job Scope

• Assist in maintaining a clean and organized product floor, and ensure a welcoming, customer-friendly environment
• Maintain updated knowledge on current products, pricing, and promotions
• Manage financial transactions and purchases using cash registers and appropriate software systems
• Greet customers and provide them with purchasing options based on their needs and wants, demonstrating knowledge regarding the merchandise and company
• Follow through on an exceptional customer experience by presenting customers with product promotions and sale opportunities as identified through conversation
• Develop and implement cross-selling strategies for appropriate products
• Assist customers with returns and exchanges

Requirements

• Relevant experiences are preferred, not a must.
• Pleasant, discreet and flexible dispositions to adapt to changes in the environment
• Superior communication skills with customers and team
• Proven capabilities in a customer service or sales role
• Conscientious, professional appearance
• Positive attitude and self-motivated to win every customer

Interested applicants, kindly forward detailed resume to [email protected].

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

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What the role is

The research function advances thinking in service, operations and enforcement management for the Singapore public sector. As a researcher, you will design, plan and conduct research. You will also communicate the research insights to support the learning and development of public sector service practitioners and leaders, and help them develop and implement strategies to deliver excellent service, operations and enforcement.

Job Responsibilities

• Proposing research topics, designs and plans in Service, Operations and Enforcement Management, especially to develop citizens’ insights.
• Conducting research on key emerging trends in Service, Operations and Enforcement Management, and drawing insights that are contextualised for the Singapore public sector.
• Uncovering citizens’ insights for Service, Operations and Enforcement Management using appropriate research methods, including but not limited to surveys, ethnographic interviews, intercept interviews, focus group discussions, contextual inquiries, observations, etc.
• Managing WOG quantitative research, which includes designing the study, procuring of research partners, managing vendors and stakeholders, and sharing of results with agencies, PSD, and ServiceSG.
• Translating research insights into learning products such as articles, videos, infographics, toolkits, scenarios, games, simulations, case studies and papers on the topic of Service, Operations and Enforcement Management to meet learning needs both within and beyond the classroom.
• Convening and facilitating communities (both online and face-to-face) to share best practices, and pertinent issues and challenges for the public sector Service, Operations and Enforcement Management communities.
• Designing and facilitating discussions on Service, Operations and Enforcement Management.
• Designing and implementing learning interventions for practitioners and leaders, such as:.Organising roundtables, seminars and lectures helmed by practice leaders and academics to raise awareness of current and emerging Service, Operations and Enforcement Management issues.
  Providing advisory and consultancy services to public sector agencies, and managing multi-disciplinary projects.
  

Job Requirements

• We are looking for someone who can value-add by bringing in inquisitive and analytical perspectives, and has a flair for communicating research in ways that facilitate the learning of the diverse Service, Operations and Enforcement Management community.
• Possesses strong analytical skills
• Possesses strong written and oral communication skills to put across research in a way that engages our stakeholders
• Is able to engage and manage stakeholders at various levels.
• Is able to work both independently and in a team.
• Is self-motivated, innovative, enterprising and adaptable
• Has an interest in Service, Operations and Enforcement Management
• 2 to 3 years of experience in customer insights /market research/ consulting will be a plus

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23921

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

COMPANY DESCRIPTION

An integral part of Singapores City in a Garden vision, Gardens by the Bay spans a total of 101 hectares of prime land at the heart of Singapores new downtown Marina Bay. Comprising three waterfront gardens Bay South, Bay East and Bay Central Gardens by the Bay will be a showcase of horticulture and garden artistry that will bring the world of plants to Singapore and present Singapore to the World. We have career opportunities for the following and we would like to invite suitably qualified candidates to join us.

RESPONSIBILITIES

You will manage key visitor touch points of the various gated attractions, as well as the transportation and mobility of the visitors within the Gardens. You will implement visitor management plans and processes and ensure a pleasant and wholesome experience for all visitors. You will respond swiftly to incidents and emergencies and work closely with the business and events teams to facilitate programmes and events within the Gardens. You will also oversee the ticketing operations team and work with business units to attract new and repeat visitors through planning and implementing innovative ticketing and promotions.

• Degree in any relevant field
• Minimum 5 years of relevant experience in a tourist attraction or related industry
• Ability to manage, supervise, and deploy a frontline team with robust teamwork
• Resourceful and dynamic with strong interpersonal and communication skills
• Pleasant and friendly disposition, with the ability to remain customer-oriented under challenging situations
• Creative, adaptable and able to work in a fast-paced environment
• Able to work weekends and public holidays

Position : Operations Executive x 2 [ Outsource Department / Part Time / Contract Staffing ]

Working Days : 5 Days [ May Require to work on weekend , Time Off Claimable ]
Working Timing : 9am to 6pm
Working Location : Shenton House Level 7
Salary : $2200 - $2500 + Attractive Incentive

Job Duties

1. Managing Current Clientele given.
2. Building and Managing Staff.
3. Conducting Shortlisting , Interviewing and Offering.
4. Basic HR Administrative Role, [ Filing , Data Entry , Payroll ]
5. Managing day-to-day deployment of Event.
6. Performing Site Visits.
7. Daily Updates of Manpower Deployed.
8. Any other Ad Hoc Duties given will be tasked to fulfilled.

Jobs Benefits

1. Theory Training will be provided.
2. 3 Months of Understudy Program cater allow Ops Executive to be on field to have first hand experience.
3. Career Progression , Operations Executive all the way to Operations Manager.
4. Uncapped Incentive.
5. Monthly Team Events / Outing.
6. Bi Annum Company Retreat.
7. Overseas Opportunity.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

THE ROLE
Responsible for executing commercial deals and reviewing freight contracts as well as carrying out ship operations of all dry bulk cargoes.
Ensure its operations complies with The Company’s internal standards including compliance and Health, Safety, Security and Environment and general chartering terms.
Ensure that all obligations arising from the contracts and charter parties are carried out, and that any necessary requirements are complied with
Deal with cargo and freight counterparties and terminals on a regular basis regarding all pre- and post-fixture activities ensuring all necessary operational information is passed on in good time and documentary requirements are met
Promote good relationships with Ship owner/Masters to continuously monitor and improve operational efficiency over and above Charter Party obligations
Close communication between internal and external stakeholders to enhance trading decisions
Appoint independent inspectors and surveyors
Provide guidance for necessary cargo invoicing work, diversion payments and clearances of accruals for both external and internal deals
Review Fixture notes, Charter Party Agreements and contracts, optimize understanding and exploit clauses
Specifically seek to add value by exercising embedded commercial and logistical deal options and by pro-active approach to problem solving
Support commercial colleagues on the workability of proposed contractual arrangements for new projects, new contracts and spot cargoes
Manage relationships with external stakeholders, counterparties and service providers e.g., suppliers and customers, regulatory bodies, agents, inspectors and survey companies
Ensure all operating vessels have been vetted and ensure compliance with internal Chartering Policy
Close out the accounting for all costs, including claims and close voyages in system/
Manage trade-offs between hire cost, bunker consumption, vessel speed and ensure optimal voyage planning for cost saving
Execute all freight contracts related to the specific vessels, i.e. vessels nomination, laytime calculation, calculation of payments and/or receipts and operating schedules for individual vessels
Be involved in daily freight operations tasks including
Payment of preliminary and final disbursements accounts
Keeping track and chasing of third party outstandings
Handling settlements in the system for payment including freight operations and bunker payments
Obtaining info required for credit / KYC purposes
Tracking of LOIs / OBLs

REQUIREMENTS
Degree or Diploma holder
3-7 years’ experience in commercial dry bulk operations
Ability to operate ships independently/ with minimal supervision
Experience with Time Charter and Voyage Charter operations will be a plus
Proficient in Microsoft Office suite and has good computer skills

Your profile will not be disclosed to any client without your permission. We regret that only shortlisted candidates will be notified.

Responsibilities

• This person will be responsible for making sure that facility and their services meet the needs of the people that work in them. The Operations manager is accountable for all the services such as Events Management, Building Services, Maintenance and Project Management, M&E Systems, Audio-Visual System, Security System, Horticulture Services, Pest Control Services and Cleaning Services, to make sure the surrounding environment is in a suitable working condition.
• To report directly to the ACSOH Management on all Facilities Management (FM) Services including seeking his approval of taking leave.
• Exercise all reasonable skill, care and diligence in the discharge of his duties and responsibilities.
• To plan the proper sequence of actions to be taken by the technical staff and including director contractors or parties engaged by ACSOH of the FM Services in various specific disciplines.
• To plan for logistics and manpower to facilitate events held at ACSOH Oldham Hall.

Administrative

• Monitor actions taken by the technical staff and including direct contractors or parties engaged by ACSOH for the FM Services in various specific disciplines.
• To develop a systematic means of communication amongst his technical team and parties engaged by ACSOH for the FM Services and evaluate the consequential effects and interactions arising therefore.
• To identify the bottle-necks in the flowchart of various activities and to develop, in collaboration with the concerned parties, ways and means to resolve them.
• To anticipate possible delays and budget-overrun of the FM Services so that appropriate actions may be taken at the appropriate time by the appropriate parties to alleviate or to arrest the same.

Maintenance and Project Management

• To attend monthly meeting with the ACSOH management on the FM Operations requirements of the maintenance contract and project works.
• To manage and supervise the team of Housekeeping, Technical Staff, and Specialist in carrying out duties as specified herein.
• To escalate problems to the ACSOH management immediately if problems cannot be solved.
• To ensure the Scheduled Maintenance and work programmes are followed.
• Responsible for the pre and post contract and procurement administrations for A&A projects.
• To monitor KPI for all contractors serving ACSOH Oldham Hall.

Requirements

• Bachelor’s Degree or Equivalent
• Fire Safety Manager Certificate
• At least 5 years of relevant work experience
• Experience working with youths and young adults or in the education sector will be an added advantage
• Possess Contract Management skills and Emergency Response Management skills
• Knowledge in Facilities Management, Food Cost and Quality Management, Menu Planning and Management and basic Mechanical and Electrical Engineering

We are a well-established player in the non-building construction sector, specializing in infrastructure and heavy civil projects. With a commitment to excellence and a proven track record of successful project delivery, we are seeking a proactive and detail-oriented Operations Executive to join our team. If you are passionate about ensuring operational efficiency and excellence in the construction industry, we invite you to apply.

Responsibilities:

• Oversee and manage day-to-day operations of non-building construction projects.
• Collaborate with project managers, engineers, and other stakeholders to ensure project timelines and quality standards are met.
• Implement and enforce health and safety protocols across all project sites.
• Monitor project budgets, expenses, and resource allocation to ensure optimal project performance.
• Conduct regular project reviews to identify areas for improvement and implement corrective actions.
• Foster a positive and collaborative work environment within the operations team.
• Ensure compliance with industry regulations, contracts, and legal requirements.

Qualifications:

• Proven experience in operations management within the construction industry, preferably in non-building construction.
• Strong organizational and leadership skills.
• Knowledge of health and safety regulations in the construction sector.
• Excellent communication and interpersonal abilities.
• Ability to analyze project data and make informed decisions.

About Novela

Novela is Singapore’s first international multi-brand beauty retail store. Keeping up with the latest trends, Novela aims to capture the hearts of beauty shoppers with a wide range of luxury beauty products including skin & and body care, fragrances, and makeup.

Novela’s logo is a black quill pen, which is symbolic of a woman’s beauty, elegance, and knowledge. Indeed, we believe that you can exude beauty from the inside out with the right beauty regime. By curating the best beauty brands from across the globe and offering them at affordable prices, we aim to simplify and elevate your shopping experience with premium products handpicked by us.

About this role:

We are seeking a passionate and knowledgeable Fragrance Advisor to join our team. If you have a deep appreciation for fine fragrances, excellent customer service skills, and a flair for creating memorable experiences, we invite you to apply.

As a Fragrance Advisor, you will be the brand ambassador for our fragrance collection, providing expert guidance to customers and creating an enchanting shopping experience. Your role will involve assisting customers in discovering their ideal scents, sharing your expertise on fragrance families, and contributing to the overall success of the fragrance department.

Key Responsibilities:

Customer Consultation:

• Engage customers in personalized fragrance consultations to understand their preferences and recommend suitable scents.
• Demonstrate a thorough knowledge of fragrance families, notes, and ingredients.
• Provide exceptional customer service by creating a welcoming and informative environment.

Sales and Targets:

• Achieve individual and team sales targets by promoting and selling fragrances.
• Upsell complementary products and accessories to enhance the customer's fragrance experience.
• Stay informed about promotions, new launches, and industry trends to drive sales.

Product Knowledge:

• Continuously educate yourself on the latest fragrance releases, industry trends, and the stories behind each fragrance.
• Share your passion for fragrances with customers and provide insights into the unique qualities of each scent.

Visual Merchandising:

• Collaborate with the visual merchandising team to create appealing fragrance displays.
• Ensure that the fragrance section is organized, clean, and visually attractive to customers.

Qualifications:

• Previous experience in a sales or customer service role, preferably in the fragrance or beauty industry.
• A genuine passion for fragrances and a keen sense of smell.
• Strong communication and interpersonal skills.
• Sales-driven with the ability to meet and exceed targets.
• Knowledge of fragrance families, notes, and ingredients.
• Flexibility to work evenings, weekends, and holidays as needed.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

The role needs to deliver and support ITAS (IT & Application Support) Eco System mainly to capture, track and manage service request and IT issues for regional countries (SG, HK, CN, TW, IN and ID).

Primary Role/Responsibilities

Potential candidate will need to work on ITAS Build (BA/PMO): Actively involve in discovery, define, develop and deploy across ITAS workstreams (AskIT, IT Help, IT Service Board & Tech Workbench) –

• Schedule regular cadences with Journey Sponsor, Workstream Leads and all stakeholders, co-ordinate deck, prepare file notes and follow up action items
• Support/facilitate for all workstreams:
• Requirements gathering, analysis and design for ITAS journey / workstreams for end users and service engineers, working with all workstreams, FoW, EASRE, Group Design etc.
• Issue resolution
• Review and refine UAT test cases
• UAT & live verification for rollout
• Maintain and track burndown of backlogs, ITAS workplan for all MVPs, interdependencies among the workstreams
• Validate with end users and application teams on design /prototype for ITAS rollouts e.g. validate the labelling for applications/services migrating from iService to AskIT
• Prepare deck / status reporting on ITAS Journey
• Collaborate with relevant parties on EDM related to rollout for ITAS

Potential candidate will also be involved in ITAS Operate (BAU): Actively track and review actionable insights and observability from ITAS Control Tower for ticket SLA.

• Review and follow up with support teams on ticket SLA (missed SLA, high ticket volume, high transfer volume)
• Review and follow-up on negative sentiments/feedbacks from Employee Experience survey and ticket feedback, escalate if required
• Collaborate with HR Learning on mandatory training for service engineers
• Recognition for service engineers and top performing app teams
• Support Arbitration Team in processing ticket transfer request, handle dispute and ageing cases escalated by users /service engineers
• Track and report on ITAS driver and outcome metrics
• Schedule bi-weekly cadence with LOBs / markets, prepare file notes and follow up on any action items
• Maintain and burn down backlogs as prioritized for ITAS Operate
• Perform UAT For D’Concierge / iService enhancements/fixes

Requirements

• Bachelor’s Degree or equivalent qualification
• 5-10 years of experience in Business Analyst role for business process & technology change within financial institutions.
• Knowledge in both Agile and waterfall methodologies preferred
• Strong quantitative, analytical, problem solving and process/system architecture/data structure design skills
• Able to translate user requirements and analysis into technical requirements, and solution to meet objectives
• A self-starter and learner who takes the initiative to challenge the status quo
• Detail oriented and able to joint the dots for bigger picture
• Good written and verbal communication skill, able to present and facilitate meetings & workshop
• Able to empathize and collaborate with stakeholders across functions and at all levels, enduring partnerships and teamwork
• Ability to thrive in a dynamic and rapid evolving environment
• Ability to multi-task, work independently and perform well under pressure
• Ability to look beyond individual issues to identify broader themes with wider-reaching impact
• Passionate on driving changes, can flex between a team player and team leader and possess a can-do attitude in face of challenges
• Experience/Technical skills relating to Data Analysis, VBA &/or emerging/new technologies will be an added advantage

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

• Liaise day-to-day fuel farm operations as per Standard Operating Procedures (SOPs).
• Enforce quality, environmental, occupational, health, security, and safety standards adherence.
• Organizes technicians to execute necessary operations in accordance with established plans.

Requirements:

• NITEC and above
• At least 5 years of experience in Aviation industry.
• Possess valid class 4/5 and forklift license
• Proficient in utilizing applications with a strong awareness of cybersecurity.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Our client has a strong presence in Southeast Asia, offering a range of banking services to meet the needs of individuals and businesses in Singapore.

about the job

• Assist in the preparation, verification and processing of trade finance documents such as letters of credit, bills of exchange and other related documents.
• Monitor and track trade finance transactions throughout the entire process, from initiation to completion.
• Collaborate with internal teams to address any discrepancies or issues that may arise during the transaction lifecycle.
• Maintain accurate records of trade finance transactions, ensuring proper documentation and filing.
• Ensure that all documentation complies with regulatory requirements and internal policies.

skills and experience required

• Bachelor’s degree in Finance, International Business, or a related field.
• Minimum 1 year of experience in Trade Finance Operations in a Bank / Financial Institution.
• Knowledge of relevant trade finance regulations and compliance standards.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

About Doxa Holdings

We are an early-stage Procure-to-Pay-to-Finance Ecosystem start-up that tackles industry pain points, improve workflow and communications, and creates a unique bond between parties. Through award-winning cutting-edge technology and innovation, we’re disrupting the industry with a revolutionary SaaS platform for B2B. With Series A funding, we are considering the next phase of talent to help us take our disruptive solution more aggressively to market.

Role

We are looking for a Revenue Operations Associate to manage and optimize the revenue operations process.

You will be responsible for working closely with the sales and marketing teams to align efforts and using data and analytics to measure and improve performance. The ideal candidate will have experience in revenue operations, strong analytical and problem-solving skills, and a deep understanding of the sales process.

This role reports to the Head of Commercial.

Responsibilities:

Process Ownership

• Manage and optimise the revenue operations process, from lead generation to customer acquisition and retention.
• Manage the process of optimising product pricing.
• Own the New Business sales quotation, Existing Business up-sell and cross-sell and Renewals process.

Teamwork

• Work closely with the sales and marketing teams to align efforts and ensure a seamless customer experience.
• Provide training and support to team members on revenue operations best practices and tools.

Analytics

• Use data and analytics to measure and improve performance, including tracking key metrics such as lead conversion and retention rates.

Process Improvement

• Collaborate with other departments, such as product and customer success, to identify and implement process improvements.
• Identify and resolve challenges and issues within the revenue operations process.
• Contribute to the development and continuous improvement of the revenue operations process.

Market Knowledge

• Stay informed about industry trends, competitor offerings, and emerging technologies. Share market insights and feedback with internal teams to contribute to product development and improvement.
• Stay informed of up to date on industry trends and best practices in revenue operations.
• Conduct market and customer research to understand the target audience and identify opportunities for growth.

Networking

• Attend industry events and conferences to build relationships and promote the company.

Qualifications:

• 2-3 years of experience in revenue operations or a related field, preferably in a start-up environment
• Strong analytical and problem-solving skills, with experience using data and analytics to improve performance.
• Demonstrated experience in using or implementing sales and marketing tools, such as customer relationship management systems.
• Excellent communication and collaboration skills, with the ability to work effectively with a team.
• Strong Understanding of sales processes and the company’s target audience and goals
• Ability to conduct market and customer research to identify opportunities for growth.
• Strong project management skills, with the ability to prioritize and manage multiple tasks and projects.
• Flexibility and adaptability to change.
• A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills.
• Bachelor’s degree in business, marketing, or a related field.

Benefits:

We offer a competitive compensation package, including base salary, performance-based bonuses, and benefits such as health insurance and professional development opportunities. Joining our team means becoming part of a dynamic and collaborative environment that values innovation and growth.

If you are a driven revenue operations professional with a passion for SaaS solutions and a strong desire to make a significant impact, we invite you to apply and help shape the future of Doxa Holdings.

To apply, please submit your resume and a cover letter detailing your relevant experience and accomplishments in revenue operations.

Our Client is a gaming start up company in Singapore, who is seeking to recruit a Game Operations Specialist.

Game Operations Specialist

Job Responsibilities

• Collaborate with influencers across various online platforms to create engaging content (such as videos or live streams) that enhances game's profile and reach within the gaming community.
• Collect, sort, and prioritize feedback from players. Your role lets our development team understand and quickly address the players' needs by turning their feedback into actionable game improvement suggestions.

Requirements

• Bachelor's degree or higher.
• A love for gaming is a must. You should be an avid gamer who understands gaming on a deeper level.
• Fresh graduates are welcome to apply
• Bilingual in English and Thai Indonesia to communicate with Indonesia counterparts and partners

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Summary Benefit :

• Premium Italian chocolate brand
• Gross Salary : $4000 - $5000
• Location: Central
• 5 days, Office Hour
• Good career progressions

Responsibilities :

• Lead and manage teams to drive growth of brands
• Developing and implementing action plans to achieve sales targets
• Providing training to staff to ensure they are equipped with the knowledge and skills required to perform their job effectively
• Reviewing and addressing performance issues of retail staff in a timely and effective manner
• Ensuring that staff comply with company SOPs
• Collaborating with store in-charge and retail staff to resolve internal and customer conflicts
• Supervising, coaching, and motivating retail staff to work towards common objective
• Participating in and providing feedback on the effectiveness of store activities and brand events
• Monthly reporting on gelato production to ensure cost efficiency and avoid stock loss
• Maintaining and monitoring the equipment to ensure they are in good condition and advising if any maintenance needs to be performed
• Maintaining adequate stock levels in stores to optimize sales performance
• Controlling replenishment and delivery schedules

Requirements :

• Minimum 2 years of experience in a F&B / Retail Operations position

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $3,500-$5,000

Shift timings are

1. 4pm-1am

2. 12midnight-9am

3. Mon-Sun (including public holiday)

Night shift allowance applies

Job Description

1. This role works closely, in a 24/7 operations and coordinating fraud intelligence and taking swift actions

on accounts that had been or might be used for fraudulent activities

2. Assist with developing and implementing Fraud Risk Management Framework and all associated

policies and procedures (including risk metrics/ monitors) and ensure they are effectively embedded

3. Follow up and analyze abnormal transactions activity on customers' account.

4. Manage customer's expectation and explain to customer on suspected scam activities.

5. Coordinate and support detection, investigation and mitigation.

6. Understand when to escalate events and to whom

7. Be responsible for incident triage, response and escalation

8. Be responsible for both reactive and proactive security investigations

9. Assist in statistics collation on the various scams reported to the organisation to submit for

monthly management reporting and any others task and assignment by the line manager & management

10. Has strong analytical skill and well verse in Microsoft Office

11. Willingness to learn on the job

12. Skills requried Compliance Legal Support

The School Grocer is a leading catering company dedicated to providing nutritious and halal-certified meals for preschools across Singapore. We are expanding our team and seeking an experienced Central Kitchen and Operations Manager to oversee the culinary team, manage kitchen operations, and ensure the efficient delivery of meals to preschools while maintaining high-quality standards and compliance with halal practices.

Job Overview:

In addition to the previously mentioned responsibilities, the Operations Manager will play a crucial role in the overall success of The School Grocer by providing strategic oversight, enhancing customer satisfaction, collaborating on menu planning, managing inventory, and ensuring financial viability.

Key Responsibilities:

Operations Oversight:

• Supervise daily F&B operations to ensure strict adherence to quality and service standards.
• Implement and maintain operational procedures to optimize efficiency and consistency.

Customer Service:

Uphold high levels of customer satisfaction

Work closely with the customer service team to address schools inquiries and feedback.

Menu Planning and Development:

Collaborate with the Management and culinary team to create innovative menus that align with nutritional guidelines and client preferences.

Plan special events, and promotions, and introduce new dishes to enhance the overall dining experience.

Inventory Management:

• Control inventory levels, order supplies, and manage stock to minimize waste and optimize cost-effectiveness.
• Collaborate with the culinary and logistics teams to ensure efficient use of ingredients and minimize excess inventory.

Financial Management:

• Monitor budgets and analyze financial data to ensure cost-effectiveness and profitability.
• Implement cost-control measures without compromising on quality to maximize financial performance.

Compliance:

• Ensure strict compliance with health and safety regulations, sanitation guidelines, and licensing requirements.
• Collaborate with relevant authorities to maintain and renew necessary certifications.

Qualifications and Skills:

• Proven experience in kitchen and operations management, with a focus on quality and service standards.
• Excellent customer service and complaint resolution skills.
• Strong financial acumen and experience in budget monitoring and cost control.
• Familiarity with menu planning and development in the catering or food industry.
• Thorough understanding of inventory management principles.
• Knowledge of health and safety regulations and licensing requirements.
• Ability to collaborate with cross-functional teams and adapt to a fast-paced environment.

If you are a seasoned professional with a passion for maintaining operational excellence, customer satisfaction, and financial viability in the catering industry, we encourage you to apply for the position of Operations Manager at The School Grocer. Join us in our mission to provide healthy and halal-certified meals to preschools, making a positive impact on the well-being of young children in Singapore.

The School Grocer is a leading catering company dedicated to providing nutritious and halal-certified meals for preschools across Singapore. As part of our commitment to excellence, we are seeking an Operations Assistant to play a pivotal role in supporting various operational tasks, including packing and assisting the kitchen team in delivering lunchboxes to young children.

Job Overview:

The Operations Assistant at The School Grocer will be a hands-on team member responsible for contributing to the efficient delivery of meals to preschools. This dynamic role involves packing lunchboxes, assisting the kitchen team, and collaborating with the operations team to ensure the seamless execution of our catering services.

Key Responsibilities:

Packing and Preparation:

• Assist in packing nutritious lunchboxes for delivery to preschools, ensuring accuracy and adherence to quality standards.
• Collaborate with the kitchen team to prepare and assemble meals in accordance with specified requirements.

Delivery Assistance:

• Support the Operations Manager in coordinating and optimizing delivery schedules to preschools.
• Assist the drivers in loading and unloading meal deliveries, ensuring the safe and timely distribution of lunchboxes.

Quality Control:

• Work closely with the kitchen team to implement and maintain stringent quality control measures in the preparation and packing of meals.
• Participate in monitoring and addressing any quality concerns promptly.

Team Collaboration:

• Collaborate with the kitchen and operations teams to maintain a culture of accountability and teamwork.
• Provide hands-on support during peak operational periods to ensure smooth workflows.

Logistics Support:

• Collaborate with the Operations Manager to plan and monitor delivery routes for maximum efficiency.
• Provide support in tracking and managing inventory levels to facilitate efficient packing and delivery processes.

Qualifications and Skills:

• Previous experience in operations, logistics, or a similar role is beneficial.
• Ability to work efficiently in a fast-paced environment and adapt to changing priorities.
• Strong organizational and multitasking skills with attention to detail.
• Basic knowledge of food safety regulations and quality control processes.

Remuneration:

Competitive salary based on experience.

If you are a hands-on and proactive individual with a passion for contributing to the success of a catering company focused on child nutrition, we invite you to apply for the position of Operations Assistant at The School Grocer. Join us in making a positive impact on the well-being of young children in Singapore through the delivery of nutritious and delicious lunchboxes.