Responsibilities

• Solely in-charge of operations of all our dialysis centres to enhance the experience and quality of patient care.
• Work closely with management and teammates to ensure smooth running of dialysis centres.
• Maintain an accurate inventory of all hardware and software, equipment and inventory of medical consumables, ensure they meet the quality assurance standards and requirements.
• Vendor management and ensure timely supplies of consumables
• Ensure smooth processes in reviewing and admission of patients.
• Ensure high operational efficiency in the company, troubleshooting of operational facilities
• Participate in quality improvement/management initiatives/projects as well as support in achievement of clinical KPIs.
• Be highly involved in the business and operational expansion plans of the Company
• Prepare and consolidated operational reports for international reporting.
• Oversee and provide guidance of a team of administrative and operational staff
• Additional operational related support as required by the company

Job Requirements

• Bachelor's Degree with at least 5 years' experience in a healthcare environment. Experience in bio-medical background would be a great advantage
• Possess strong interpersonal, communications and problem-solving skills
• Able to demonstrate an ability to work independently
• Resourceful, possesses good analytical and organisational skills, strong time management skills and the ability to multi-task.
• May occasionally be required to work outside office hours due to operational requirements.
• Able to provide strong support for new M&A and business development projects.

Job Summary:

We are seeking a highly organized and motivated Operations Executive to join our dynamic team. The successful candidate will be responsible for overseeing the daily operations of our cleaning services, including manpower planning, material management, recruitment, client liaison, and adherence to safety standards. This role requires strong communication skills, attention to detail, and proficiency in computer and Microsoft Office applications.

Key Responsibilities:

• Daily Manpower Planning: Coordinate and plan daily workforce deployment to various job sites to ensure optimal coverage and efficiency.
• Monthly Material Planning: Oversee the planning and procurement of cleaning materials and supplies to ensure timely availability and cost-effectiveness.
• Recruitment: Manage on-site recruitment processes to ensure the team is staffed with qualified and reliable personnel.
• Client Liaison: Act as the primary point of contact for clients, addressing any issues or concerns that arise and ensuring high levels of customer satisfaction.
• Safety Compliance: Ensure all operations comply with safety regulations and standards, conducting regular site inspections and training sessions as needed.
• Reporting: Prepare and submit detailed reports on operational activities, performance metrics, and client feedback using Microsoft Office applications.
• Experienced and willing to work in cleanroom environment

Qualifications:

• Education: Diploma or higher in Business Administration, Operations Management, or a related field.
• Experience: At least 2-3 years of experience in operations management, preferably in the cleaning or facilities management industry.
• Skills:Strong organizational and planning abilities.
  Excellent communication and interpersonal skills.
  Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
  Ability to work independently and as part of a team.
  Strong problem-solving skills and attention to detail.

Additional Requirements:

• Flexibility to work varying hours, including early mornings, evenings, and weekends, as required by the job.
• Ability to handle physical demands associated with on-site visits and inspections.
• A proactive and positive attitude towards work and team collaboration.

Glencore Singapore Pte Ltd is a wholly owned subsidiary of Glencore International Plc. and engages in commodity trading, the Singapore office employs approximately 230 staff working from a single site.

We are seeking a Operations Executive to support the day-to-day operations.

KEY RESPONSIBILITIES

• Coordinate and arrange containerized/bulk shipments of metal/chemicals and related warehousing activities
• Coordinate overall product and information flow between customers, corporate head office and regional field offices
• Negotiate Letters of Credit, prepare invoices and other standard trade documentation
• Monitor client risk exposures and pricings for LME hedging purposes
• Follow up closely with customers for payment and shipments related matters
• Other ad-hoc tasks on operations for business

KEY COMPETENCIES/ SKILL SET

• Diligent and organised individuals, who exhibits strong integrity, work ethics and ability to perform under pressure

EDUCATION AND EXPERIENCE REQUIREMENTS

• Educated to Degree

COMPENSATION

Salary will commensurate with qualifications & experience.

We regret to inform that only shortlisted candidates will be notified.

Job Description:

• Oversee daily operations to ensure efficiency and excellence in service.
• Lead, train, and manage a dynamic team of front-of-house and back-of-house staff.
• Monitor and control budgets, inventory, and expenses.
• Ensure compliance with health, safety, and hygiene standards.
• Drive customer satisfaction by addressing concerns and enhancing the dining experience.
• Collaborate with marketing teams to develop and execute promotional activities.
• Maintain accurate records of sales, staff performance, and operational metrics.

Qualifications:

• Proven experience in a managerial role within the food service industry, specializing in chinese cuisine.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of health and safety regulations.
• Ability to multitask and thrive under pressure.
• Proficiency in restaurant management software and tools is a plus.
• Flexible to work weekends, evenings, and holidays as needed.
• Bilingual in english and mandarin to liaise with mandarin speaking counterparts.

Who We Are

Synergraphic is a premier art+design studio and supplier for interior and architectural art glass solutions, bespoke lighting, installations, sculptures, features and murals for indoor and outdoor spaces. Striving to support ambitious architects, designers, brands and institutions globally to achieve breakthroughs in concept and design, Synergraphic seeks to use the fluidity of glass to create inviting features of all forms, functions, sizes and scales that are enduring and iconic to its clients’ personalities and brands.

Since 1986, Synergraphic has created hundreds of features in glass and mixed media for projects in more than 15 countries, with landmark locations including St Regis Singapore, Partners Monument at Taipei 101 and the Crystal Pyramid in Brunei.

Who We Are Looking For

At this stage of our business we are looking to grow strategically, and are focused on seeking out individuals in every department of the company who are passionate, sharp, initiated and willing to take on challenges to help drive the business forward together as a team. We are now searching for a dynamic Operations Executive to manage daily operations, contribute to Synergraphic’s growth and help us maintain our position as an innovative authority.

As an Operations Executive, you will be responsible for managing daily operations by working with a cross-functional team. As someone overseeing the entire process, you will need to have big picture vision while maintaining an intimate knowledge of every department and various processes.

You will be responsible for ensuring production and project deadlines are met while maintaining quality control standards. You will also report to the CEO, helping to create policies, processes and strategies that help Synergraphic run efficiently and profitably.

The goal here is to mitigate operational errors on a daily basis to continue driving processes forward, building a strong foundation for Synergraphic to achieve greater growth for all.

Your Responsibilities Include

1. Assist Senior Operations Manager in the daily operations and manpower planning to ensure smooth operations of the workplace
2. Liaise with Clients/Suppliers/Sub-contractors and co-ordinate with project / retail teams to confirm and process orders
3. Forecast, plan and schedule manpower and materials for measurement, production and installation works to meet project requirements and deadlines
4. Update daily operations report
5. Perform inventory control and monitor stock movement
6. Prepare relevant documents including POs, quotations and claims
7. Perform verifications of suppliers/sub-contractors billings
8. Arrange incoming/outgoing documentations and schedules
9. Assist the management in developing strategic long-term plans to achieve strategic goals and objectives
10. Other ad-hoc assignments required

Technical Skills

• Min. Diploma in any Manufacturing or Engineering discipline, or related disciplines
• At least 5 years of relevant experience in Building Materials Industry
• Use of all relevant Microsoft software
• Experience with glazing materials and methods is preferred
• Experience in directing and supervising production personnel

Soft Skills

• Strong communication skills
• Able to lead and drive continuous improvement
• Able to negotiate and adapt to ongoing changes in manpower and material availability
• Excellent planning and organisational abilities
• Good team player and adaptable to a dynamic environment
• Able to work well under stress and problem-solve
• Able to multitask

Responsibilities

• Conduct regular inspections of the property including but not limited to all common areas, equipment, public walkways, external facade
• Vet and submit recommendations on tenants fit-out works
• Handle all incident/ complaint reports involving public or tenants
• Plan and implement building preventive/ maintenance programmes, and M&E plant and equipment maintenance programmes
• Participate in feasibility studies, spatial and technical coordination on prospects’ requests for new or existing properties
• Review contract specifications such as cleaning, security, landscaping and make recommendations of upgrading standards
• Prepare estimates for repair works, invitations for quotations, recommendations of award, and supervision of completed works
• Prepare annual maintenance/expenditure budget

Requirements

• Degree in Building, Real Estate or Business
• Preferably 3 years of relevant experience in property management
• Fresh graduates are welcome to apply for entry role
• Strong communication and interpersonal skills with a service-oriented mindset
• Able to work independently
• Fire Safety Manager certification will be advantageous

We are looking for a reliable and organized Operations Manager to be part of our core team to oversee daily office operations and ensure efficient functioning across all departments. The Operations Manager will develop and enforce Standard Operating Procedures (SOPs) as needed, handle administrative tasks, and support departmental coordination. This role requires strong multitasking, communication skills, and the ability to manage office processes effectively while reporting directly to the CEO.

KEY RESPONSIBILITIES

• Office Operations: Manage the day-to-day operations of the office, ensuring smooth coordination between all departments.
• SOP Development & Enforcement: Develop and implement SOPs for office processes, ensuring consistent practices across departments.
• Administrative Support: Provide administrative assistance to the CEO and department heads, including scheduling, reporting, and handling office logistics.
• Team Coordination: Ensure effective communication across teams and support managers in meeting organizational goals.
• Budget & Resource Management: Assist in budget tracking and resource allocation for office supplies, equipment, and departmental needs.
• Reporting: Prepare and submit regular reports on office operations, departmental performance, and key metrics to the CEO.
• Compliance & Organization: Ensure that office operations comply with legal and company standards and maintain a clean, organized workspace.
• Any other duties assigned by the CEO

QUALIFICATIONS

• Bachelor’s degree in Business Administration or related field (preferred).
• Proven experience as an Operations Manager or in a similar administrative role.
• Strong organizational and multitasking abilities.
• Experience in developing and enforcing SOPs for office procedures.
• Excellent communication and problem-solving skills.
• Ability to manage office resources and support various teams.

OTHER REQUIREMENTS

• Excellent spoken and written English
• Able to manage both internal and external personnel where required
• Able to travel when required
• Capable of logical and original thought with the ability to react coolly under stress
• Have strong problem-solving, attention to detail, organizational, and systematic thinking skills
• Self-motivated individual with good business acumen (Business management, leadership, financial literacy, critical thinking)
• People manager with strong team leadership skills, good interpersonal skills and a team player.
• Effectively manages conflict
• Ability to adjust work schedule to meet management needs and customer service needs
• Able to work well with people across multiple functions and cultures
• Strong written & verbal communication and presentation skills

Renumeration

Job Type: Full-time

Salary: From $3,200 per month onwards depending on experience

• Allowance provided
• Benefits

Normal Work Days

• Monday to Thursday (9am to 6pm)
• Other days as and when required

Where are we?

• We are located at Cititech Industrial Building, 629 Aljunied Road Singapore 389838
• 5-7 minutes walk from Mattar MRT

Interested? Email us your resume with a recent photo, your current salary and expected salary.

We look forward to your application!

(Please note that only shortlisted candidates will be notified.)

Requirements:

• Able to work in a non-aircon environment
• Able to travel to multiple sites
• Able to carry load up to 20-24Kg
• Able to work in a fast pace environment

Responsibilities:

• Oversee day-to-day operations to ensure efficient deployment of manpower resources.

• Coordinate with clients to understand staffing requirements and ensure timely fulfillment.

• Supervise and train operational staff to maintain high standards of performance.

• Implement and improve operational processes to enhance overall efficiency.

• Monitor and manage workforce schedules, ensuring optimal utilization.

• Address and resolve operational issues promptly to minimize disruptions.

• Collaborate with HR to recruit, onboard, and retain qualified manpower.

• Conduct regular performance evaluations and provide constructive feedback.

• Ensure compliance with safety standards and company policies.

• Generate and analyze operational reports for continuous improvement.

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Primary Responsibilities

• To lead and manage at least one operation of company’s logistics operations (Warehousing & Transportation) including monitoring and achievement of Operation Key Performance Index i.e. Order Accuracy, Safety, Housekeeping and Security of Operation, Warehouse turn-around-time, Billing and documentation, Inventory Management (Control, Accuracy and level), Overtime Ratio & Labour Productivity.

• Review and management of Revenue & Expense of operations including Continuous monitoring of expenses, Accurate application of revenue, Negotiate and reduce costs on hired contractors, verify and authorize payment(s), Continuous sourcing of contractors,, management & maintenance of assets and maximize profitability.

• Review of Operation status with customers & management on a timely and regular basis.

• Provide management report on operation status and budget figures on a timely and regular basis.

• Manage and Develop the entire operation team which may include; Staff training plan, Recruitment of operations staff, Staff development activity and Ensure efficient communication between inter-departments.

• Managed all related matters pertaining to facility, safety and security issues.

• To maintain good working relationships with customers.

• As required, assist sales team in securing new business, including; conduct of facility tours, presentations on operations, site visits for customers to present capabilities and / or gather data and coordination effort with engineering and IT teams.

Requirement

• Degree in Engineering, Logistics Management, Industrial Engineering, Business or equivalent, Diploma Holders of similar fields are also considered.

• Total 10 years working experience with minimum 5 years in the Logistic Industry, preferred in similar capacity.

• Good working knowledge of the following operations areas – distribution, inventory planning, network analysis, materials management.

• Good Interpersonal & communication skills.

• Strategic thinking ability, proven implementation results.

• Strong written and oral communications skills.

• Experience with customs and regulatory issues related to logistics.

Working hours: Mon to Fri, 8:30am to 6pm

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Skills and Qualifications:

1. Minimum Bachelor’s degree in any discipline
2. At least 5 years of proven experience in the cleaning industry, facility management or building maintenance with at least 5 years in a managerial capacity
3. Leadership skills, with steadfast resolve and personal integrity
4. Strong organizational and strategic planning skills
5. Excellent interpersonal, communication (both verbal and written) and client interfacing skills
6. Strong problem-solving skills and driven to achieve results
7. Strong decision making, planning and prioritization skills
8. High motivated with passion to drive changes for the business operations

Job Description：

• Oversee the daily operation of opening and closing of classes
• Contribute to the team effort by performing other job-related duties as required.
• Analyse purchasing data to optimize procurement processes and reduce costs.
• Utilize data to track facility usage and identify areas for improvement.
• Present findings and recommendations to stakeholders in a clear and concise manner.
• Work with various departments to understand their data needs and provide analytical support.
• Use data visualization tools to make complex data more accessible and understandable.
• Create comprehensive reports and dashboards to present data insights to management.
• Gather data from various sources, including databases, spreadsheets, and other data repositories.
• Work with business partner to develop。
• Develop predictive models and algorithms to forecast business outcomes.
• Assist in admin team support.
• Any other duties assigned by MD.

Requirements:

• Candidate must possess at least "O" Level or equivalent.
• Minimum 3 year of relevant experience
• Good follow up and coordination skills
• Excellent verbal and written communication
• Problem-solving, analytical and critical thinking skills
• Possess strong leadership and supervisory skills

Responsibilities:

· Create and maintain safety documents required for projects, ensuring compliance with relevant regulations and standards.

· Develop comprehensive project checklists to ensure all necessary tasks are completed in a timely and efficient manner.

· Coordinate with the project team to gather and communicate all relevant project details, ensuring a smooth transition and handover process.

· Manage project schedules and issue timely notices to stakeholders regarding important milestones, deadlines, and updates.

· Collaborate with procurement and logistics teams to facilitate material requests, track inventory, and ensure timely delivery to project sites.

· Liaise with the management team to promptly respond to client inquiries, concerns, and requests, maintaining a high level of customer satisfaction.

· Organize and facilitate internal kick-off meetings to ensure all necessary stakeholders are aligned on project objectives, timelines, and deliverables.

· Participate in kick-off meetings to gather project requirements and provide administrative support. Attend follow-up meetings to review project progress, address issues, and ensure project milestones are met.

· Document accurate and comprehensive meeting minutes for all project-related meetings, including action items, decisions made, and key discussions.

· Conduct site walks to assess project progress, identify potential issues, and ensure adherence to safety and quality standards.

Requirements:

· Prior experience in an administrative role, preferably in the construction or engineering industry.

· Strong organizational skills and attention to detail.

· Excellent written and verbal communication skills.

· Knowledge of safety regulations and best practices in the construction industry.

· Ability to multitask and prioritize tasks effectively.

· Team player with the ability to work collaboratively and independently.

· Flexibility to adapt to changing project requirements and deadlines.

· A proactive approach to problem-solving and a strong sense of accountability.

Other Information

· 5.5 working days per week

· Salary: $2,000 to $4,000 (Based on Experience)

· Location: Kaki Bukit

We are hiring an Operations Executive for a well reputable Drybulk company in Singapore.

The role-

• Vessel type: Supramax and Handysize
• End to end operations

We are looking for-

• 1-2 years of experience in the Drybulk shipping industry
• Driven, ambitious and willing to learn
• Team player as you will be working closely in a team
• graduate in Maritime studies

What you will get-

• competitive market remuneration
• flexible working arrangements
• a strong team to build your experience in Drybulk Operations
• good prospective career progression

If this sounds like you, apply to this role and you will be reached out confidentially if your profile is suitable for us.

Job Scope:

· General administrations & co-ordinations for smooth operations.

· Assist in planning and adjustment of manpower scheduling.

· Compile and consolidate manpower strength.

· Answer employee questions regarding operations.

· Prepare operations reports as needed.

· Perform other ad-hoc duties as and when required.

Job Requirements:

· Diploma or equivalent with at least 1 year of experience in administrative support or operations within a fast-paced environment.

· Able to work on weekends and public holidays

· Strong organizational and time management skills, with the ability to multitask and prioritize effectively.

· Strong problem-solving skills and the ability to adapt to changing priorities.

· Able to communicate well with employees of different profile.

· Ability to work independently and as part of a team, demonstrating initiative and a collaborative mindset.

Job Highlights

• Career Development Opportunities
• Open, friendly & dynamic working environment
• Attractive salary that commensurate with work experience & skills

Job Description

We are looking for an operations crew member, with a Class 3 or 4 driving license. Join us in making a difference to the families that matter to us. Take on the challenge of being the pillar of support for the families during their moments of grief.

Career pathway to Funeral Director available.

Job Scope:

- Offer counsel and comfort to bereaved families

- Collection and transportation of deceased

- Provide assistance to family members during rites, rituals and funeral processions

- Present the eulogy to family members on funeral day

- Assist family with ash collection

- Transport flowers, backdrop and other logistics required for the set up of wakes

- Maintain cleanliness of Company's vehicles, equipment and facilities

- Implement operations for service excellence.

- Maintain quality control procedures.

- Project a positive and professional image.

- Solve problems and make decisions at operations level.

- Other operational tasks as required

Requirements:

- Class 3 and/or 4 Driving License

- Use essential features of a computer.

- Mandrine speaking is essential.

We regret that only shortlisted applicants will be notified.

Responsibilities

• Resolve day to day operational issues with the staff

• Oversee the daily operations to ensure smooth functioning in the process

• Keep track of daily/weekly/monthly schedule, attendance, leave schedule and duty schedule

• Oversee the scheduling regular maintenance on all vehicle

• Shifting of scheduling based on day-to-day requirements

• Handle calls from drivers pertaining to any accidents or vehicle breakdown

• Verification of all ad hoc bus driver timesheet submission

• Assignment of subcontracts for outsourcing jobs

• Perform miscellaneous duties as assigned

Requirements

• Has relevant experience related to transport or bus operations

• Independent, focused and driven

• A team player with a strong sense of responsibility

• Ability to work independently with minimum supervision, multitask and work well in a fast pace environment

• Able to work under pressure

• Proficient in Microsoft Office

Responsibilities

• Implement clinic service SOP and improve patients service quality to meet customer satisfaction
• Execute the process of providing TCM services in the company
• Liaise with clinic managers to monitor clinic overall management and track sales performance
• Ensure smooth running of clinic operations
• Handle, resolve and communicate complaints and incidents
• Execute all company’s therapists related matters including but not limited to: Roster/schedule/conduct/performance
• Plan therapists training and skillset assessment
• Any ad hoc duties assigned according to business needs.

Requirements

• Experience in TCM / Spa / Western Clinic / Aesthetic / related field
• Min Diploma / Degree in any field
• Good organizational and time-management skills
• Ability to multi-task and perform well in stressful situations
• Communication skills with customer service orientation
• Meticulous with a keen eye for details
• Works well independently and has strong operational skills
• Develops strong relationships with co-workers and has strong leadership skills

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

Primary Responsibilities:

Weighing Operations:

• Manage and operate weighbridge systems to accurately measure and record the weights of incoming and outgoing vehicles, including Tank Trucks, ISO Tank Trucks, and Flex Bag Containers.

• Ensure compliance with weight regulations, safety standards, and company policies throughout the weighing process.

Documentation and Coordination:

• Accurately log weight data, verify documents, and issue weighbridge tickets.

• Monitor and record key vehicle details such as date, time, tanker number, sequence, filling data, and compartment specifications.

• Collaborate with the customer service team to manage and align documentation requirements.

Compliance and Safety:

• Actively participate in safety protocols and ensure that all operations align with internal and regulatory safety requirements.

• Identify and address issues in the weighing process to prevent disruptions.

Skills & Competencies Required:

• Strong attention to detail and accuracy in data entry.

• Effective communication skills to liaise with drivers, customer service, and internal teams.

• Ability to monitor and manage multiple tasks while maintaining compliance.

• Able to use Microsoft Office (Excel,word) Familiarity with weighbridge software is a plus.

The Job

The Operations Executive plays an important role in ensuring the smooth and efficient operation of

multiple sites within our organisation. Reporting directly to the Operations Manager, this position

involves overseeing daily operations, coordinating with colleagues at various sites, and

implementing strategies to enhance operational efficiency. The ideal candidate will be detail-

oriented, proactive, and capable of managing multiple tasks simultaneously.

Responsibilities

• Support the Operations Manager to maintain IT systems and implement digitalisation efforts across the organisation.
• Review operating processes and Develop strategies with the Operations Manager to enhance day-to-day operations of various services.
• Ensure reliability of all facilities’ mechanical, electrical, plumbing and fire safety systems, either through carrying out simple repairs or coordinating with service providers to carry the necessary works.
• Complete administrative tasks relevant to quotations, service agreements & contracts, purchase orders of inventory and supplies.
• Support any other ad-hoc duties as and when required.

Requirements

• A qualification in information operations management/information technology/business administration.
• At least 2 years of relevant working experience in similar role/multi-site setting.
• Good communication and interpersonal skills.
• Possess a keen eye for details and strong drive to see things through.
• Be able to work on weekday evenings/weekends when necessary/required.

1. Logistics Planning - Develop and implement logistics strategies to optimize supply chain efficiency. Coordinate and monitor supply chain operations, including transportation and warehousing. Analyze and forcast demand to ensure timely delivery cost optimization.
2. Operations Management - Oversee daily logistics operations, including inventry management and distribution. Manage fleet operations and optimize routing for cost effectiveness.
3. Vendor and Stakeholder Coordination - Build and maintain relationships with vendors, suppliers, and transport service providers. Negotiate contracts to ensure cost-effective solutions.
4. Compliance and Reporting - Ensure adherence to local regulations for transportation. Prepare and present logistics performance reports to stakeholders. Maintain accurate records of shipments and delivery schedule.
5. Team Leadership - Recuit, train and supervise logistics staff. Foster culture of continuous improvement and accountability. Monitor team performance and address operational challenge effectively.

Manpower Management:

1. Daily manpower deployment including managing exceptions due to unplanned leave to ensure no services are missed.
2. Review division capacity and plan ahead to maximize efficiency while minimizing travel time.
3. Managing Field Technician leave and claims
4. Managing Field Technician Report Card process, ensuring KPIs are tracked and achieved.
5. Support Field Technicians with troubleshooting app-related issues and address work-related queries.
6. Collaborate with the Technical and Quality Control Teams for optimal service delivery.
7. Participate in the recruitment and onboarding of new Field Technicians to ensure they are well-prepared for deployment.
8. Organize and lead technician meetings or training sessions to communicate updates and expectations.
9. Preparing Monthly Reports on efficiency and productivity

Service Management

1. Ensure customers are onboarded accurately based on the service scope stipulated in the contracts.
2. Develop long-term service plans to enhance operational efficiency and maximize revenue potential.
3. Coordinate daily schedules for field technicians, ensuring timely and efficient service delivery.
4. Analyze operational data and reports to identify areas for improvement and implement necessary changes.
5. Ensure daily updates from Field Technicians due to service change requests are reflected in work orders.
6. Collaborate with other departments for complaints, complex set ups, quoting, renewal, service consolidation and survey requirements.
7. Ensure compliance with health and safety regulations and company policies.
8. Attend Customer Meetings on operations matters as and when required (regular monthly meetings and ad hoc meetings)

Requirements:

1. Proficient in Office 365 (Word, Excel, PowerPoint, SharePoint) and experienced in using CRM Systems, such as Salesforce.
2. Meticulous and detail-oriented with a strong focus on accuracy.
3. Ability to work collaboratively as a team player with minimal supervision.
4. Minimum of 3 years of relevant work experience in operations (supervising drivers, technicians, etc.).
5. Diploma in business, logistics, or a relevant field experience.
6. Knowledge of pest control and/or facility management is advantageous.

Operations Duties

• Terminal Cost Calculation: Calculate container/Cargo terminal costs based on operational requirements and relevant cost factors. Take responsibility for maintaining an accurate operational list, which includes capturing all chargeable units and those of partner slot units. This involves doublechecking data entry and verifying information to maintain data integrity.
• Collaboration with the Operational team, Finance team, and Digital team to gather necessary information, resolve any discrepancies, and ensure timely and accurate reporting.
• Maintain proper documentation of terminal costs and prepare reports which may include cost breakdowns, variance analysis, and trend analysis to improve the accuracy and efficiency of cost calculations, and reporting process.
• Verify and Issue POs under SAP for operational purchase pertaining to crew expenses and all other 3rd party principals outside of the Company.
• Assist operations team on other Solver minds CVP modules.
• Liaise with Treasury on issuance of banker’s guarantee for regulatory Authorities such as ICA, and cargo terminals.
• Facilitating cash to master in liaison with Operations and Treasury.

Finance Duties

• Prepare and post journals for month-end close (i.e. agency revenue, crew advances/bonus, logistics expenses reclassifications, and all adjustments relating to Agency). He or she is required to work independently and has a comprehensive understanding of GL codes and apply the necessary parameters for different financial transactions.
• Institute agency fee recoveries against Ship Management for services rendered pertaining to crew change fees and expenses.
• Liaise with other 3rd party principals and AR on agency fees and cost recoveries pertaining to agency services rendered in respect of crew change and other cost outlays incurred on behalf of such principals. This includes performing reconciliation, matching and clearing of GL account.
• Assisting the Operations team in monitoring and extracting invoices in relation to cost recovery.
• Extracting and sorting of PSA/PSA Marine invoices on a regular timely basis. This includes assisting AP to identify the cost center and advise AP on the ownership of the bills.
• Work with AP to ensure prompt process of vendors’ invoices including highlighting areas of concern and resolution on disputes.
• Resolve Cost team’s queries on voyage cost and vendor management.
• Analyse port rebates in PSA and JP in accordance with the Port Agreement/Contracts.
• Compute/distribute the apportioned proceeds across the relevant trades.
• Prepare monthly Admin Cost variance reports including highlighting exceptional cost to reporting managers.
• Prepare yearly admin budget and review quarterly admin re-forecast.
• Provide any other statistical reports as and when required.

Admin Duties

• Collate the Agency Monthly Performance (KPI) in consultation with the HODs as part of the monthly review exercise on our agency performance.
• Maintain and Update the Share Point page for the Agency Department.
• Manage the storage of documents within the agency and when required, to arrange proper labelling on documents for off-site warehouse storage. Periodically to review the documents stored off-site and where it is practical and permitted, conducts disposal of such documents.
• Assist the Agency dept in all admin functions including, season carpark renewal for agency staff, stationery needs, general upkeep of the agency area.
• Provide admin support for operations dept (in handling 3rd party principals) including hotel bookings, owner’s expenses payment arrangements, new vendor set-up, etc.

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures.

Qualifications

•  Diploma in Business Administration or equivalent.
•  3 years working experience with finance background.
•  Comprehensive understanding or experience with GL codes, independent journal preparation, cost recovery, vendor invoice processing, and financial reporting preferred.

Technical/Professional Skills

• MS Office proficiency.
• Ability to prioritize tasks and work under deadlines to ensure timely delivery of accurate cost information and departmental result.
• Strong attention to detail and analytical skills to accurately calculate and validate terminal costs.
• Shipping experience and/or knowledge of container/cargo terminal operations and related cost factors will be an added advantage.

Job Description

1) Educating, upholding and guarding the consistency practice of company core values and organizational culture across all job sites

2) Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal

3) Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies

4) Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations

5) Ensuring effective OJT Training and upskilling of all operational staff on the latest robotic cleaning and maintenance standards to achieve highest standard of excellence and cost effectiveness

6) Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost effectiveness

7) Planning of manpower deployment at various site to meet the contractual requirement of clients

8) Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not recur

9) Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

10) Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.

Management Skills

1) Planning, compliance, organizational, analytical and decision-making skills

2) Oral and written communication skills

3) Tactful and discrete when dealing with people and confidential information

4) Leadership and motivational skills to rally people towards goals achievement

People / Technical Skills

1) Able to work well with the organisation and able to interact with all levels

2) Effective communication and interpersonal skills

3) Computer, administration and presentation skills

4) Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy -in

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Job Description

1) Educating, upholding and guarding the consistency practice of company core values and organizational culture across all job sites

2) Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal

3) Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies

4) Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations

5) Ensuring effective OJT Training and upskilling of all operational staff on the latest robotic cleaning and maintenance standards to achieve highest standard of excellence and cost effectiveness

6) Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost effectiveness

7) Planning of manpower deployment at various site to meet the contractual requirement of clients

8) Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not recur

9) Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

10) Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.

Management Skills

1) Planning, compliance, organizational, analytical and decision-making skills

2) Oral and written communication skills

3) Tactful and discrete when dealing with people and confidential information

4) Leadership and motivational skills to rally people towards goals achievement

People / Technical Skills

1) Able to work well with the organisation and able to interact with all levels

2) Effective communication and interpersonal skills, bilingual in both English and mandarin

3) Computer, administration and presentation skills

4) Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy -in