Role Overview
We are seeking a highly skilled and dynamic Senior Manager, Operations to join our team in Singapore. This role encompasses overseeing operational, administrative, and strategic initiatives critical to the company’s sustained growth and success. The ideal candidate will demonstrate exceptional organizational, leadership, and communication abilities, with a proven capacity to manage complex projects and coordinate with stakeholders across diverse regions.

Key Responsibilities

1. Operational Oversight

• Ensure timely and accurate completion of company and subsidiary audits.
• Oversee accurate and compliant filing of company and personnel tax obligations.

2. Recruitment and Staff Development

• Lead the recruitment and onboarding process for all incoming team members.
• Provide mentorship and guidance to staff, addressing personnel issues across all levels.
• Finalize and deploy an HR system to enhance workforce management and operational efficiency.

3. Strategic Initiatives

• Oversee the deployment of the SAP system, ensuring alignment with business needs.
• Supervise the management of investment fund structures in Singapore (VCC) and Cayman Islands (SPV).
• Lead the implementation of risk and compliance management frameworks, ensuring adherence to regulatory standards and internal policies.

4. Administrative and Communication Management

• Review and approve monthly reports (HR, operations, finance) for submission to senior leadership.
• Prepare and manage meetings, ensuring agendas, minutes, and relevant documents are distributed accurately and promptly.
• Oversee the preparation and submission of internal and external administrative documents requiring leadership approval.
• Maintain effective and consistent communication with stakeholders, including headquarters and subsidiaries.

5. Business Development and Carbon Management

• Oversee trading operations for green and blue methanol, including client introductions and market strategy.
• Manage carbon credit trading activities, including account openings and ongoing credit monitoring.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field; advanced degrees (e.g., MBA, CFA) are highly desirable.
• Minimum of 8 years of experience in operations or a senior managerial role, preferably within a multinational organization.
• Demonstrated expertise in audits, taxation, banking, compliance, and risk management.
• Exceptional leadership, organizational, and problem-solving skills.
• Strong interpersonal and communication abilities, with experience working across regions and coordinating with multidisciplinary teams.

Why Join Us?
This role provides an exceptional opportunity to contribute to strategic leadership and operational management within a forward-thinking organization dedicated to sustainability and innovation. Join our team and play a key role in driving transformative initiatives that make a meaningful impact globally.

Job Description & Requirements

Roles and Responsibilities

- Provide administrative support in the management and operation of tours, regular programming and museum related events

- Liaise with clients to understand enquiries and requirements

- Respond and liaise with clients independently via email

- Co-ordinate with attractions and external vendors in planning of tour itineraries

- Work closely with senior management to improve the tour management processes and SOPs

- Regular statistical analysis: collect, analyse and summarise market/visitorship data and trends

- Undertake other essential administrative duties, providing assistance to other internal departments, e.g. training support, staff welfare, and other necessary essential work

Requirements

- Possess at least GCE 'A' Levels / Diploma in Tourism or related field

- Work experience in a similar field will be an advantage

- Good working knowledge of MS Word, Excel, PowerPoint and Zoom

- Good communication skills (spoken & written), a team player and willing to learn

- Responsible and able to work independently with minimum supervision

- Singaporeans & Singapore PR to apply

Nature of Work

• 5-day work week
• Must be willing to work weekends / public holidays if necessary
• Able to commit to a minimum period of 2 years

Job Highlights

• We provide opportunities for career advancement within the firm
• We advocate a safe working environment for all our employees

Responsible for all project execution, engineering and operational activities, including resource

management and personnel; drive continuous improvement across the operational management

system, processes and best practices; ensure all projects are performed to the highest safety standards

and quality control.

Reporting to the Regional General Manager, some of your key responsibilities will be;

• Project Management – overseeing the scheduling and resourcing of offshore projects, ensuring all project risk is considered, recorded and communicated to the end client.
• Supply Chain - creating a supply chain in the Singapore/Malaysia that can support operations in the region & partner with operations and warehouse teams globally to source and allocate the equipment as required, ensuring the safe, efficient & on-time mobilization of project equipmentfrom the workshop locally.
• Facility & Equipment Management –fitting out a new facility if there is such requirement, co-ordinating the workspace/facility requirements and equipment resources as required.
• Resourcing & Recruitment – Overseeing the recruitment of all operational personnel, ensuring they are competent and fully trained for their role. You will also manage the technician resources and ensure all projects are delivered with competent personnel.
• Client Management - Ensuring operational technical support matters are dealt with promptly and professionally, making this aspect a key attribute of the Ashtead Technology brand.
• Financial management – you will provide input towards budgeting, reporting and business planning activities and hold responsibility for the project budget and forecasting, including working on CAPEX, and adopting a ‘no surprises’ approach to reporting and communication.

MINIMUM QUALIFICATIONS/EXPERIENCE/SKILLS:

The APAC region is a key growth area for Ashtead Technology and this is a great opportunity to join us at

a pivotal time for the region and organisation as a whole.

What will help you to be successful in this role?

You are an established operations management professional and will have excelled in client facing roles · You will have specific experience with subsea mechanical tooling OR hydraulic drum winches and linear pull winches · You have previous experience setting up and managing operations internationally · You have a track record of delivering projects successfully, with a tenacious and energetic attitude from project initiation through to delivery.

PERSONAL QUALITIES:

• Enthusiastic, focused, insightful, intuitive and efficient
• Can manage changing priorities in order to meet deadlines
• Keen to take on additional responsibility and lend a hand when needed

Job Responsibilities

Support HR & Finance Operations

• Assist the HR & Finance Controller in daily tasks and operations.
• Manage the controller’s schedule, meetings, and deadline.
• Handle correspondence and communication on behalf of the controller.

Payroll and Salary Computation

• Process payroll accurately and ensure timely disbursement.
• Compute salaries, overtime, and other entitlements.
• Ensure compliance with local labor laws in payroll processes.

Facilities Management

• Oversee office maintenance and coordinate vendor services.
• Maintain records of office supplies and equipment inventory.

Workforce Liaison & Work Permit Management

• Communicate and liaise with foreign workers.
• Handle work permit applications, renewals, and terminations.
• Ensure compliance with immigration regulations.

Administrative Duties

• Perform administrative tasks like filing, documentation, and data entry.
• Coordinate office events and meetings.
• Prepare reports and presentations as needed.

Ad hoc Tasks

• Assist with additional tasks or projects assigned by the controller.
• Support financial audits and compliance activities.

Job Requirements

Educational Qualifications

• Bachelor’s degree in Business Administration, HR, Finance, or a related field.

Experience

• Prior experience in HR, finance, or administrative roles is advantageous.
• Proficiency in payroll systems and salary computation is required.

Technical Skills

• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Familiarity with HR and payroll software is a plus.

Soft Skills

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• High attention to detail and accuracy.

Additional Requirements

• Valid driver’s license.
• Ability to work independently and handle confidential information.
• Flexibility to manage dynamic and ad hoc tasks.

What you will do:
As Specialist, HR Operations, APAC, you will provide specialized administrative support to employees and line managers. Responds to complex inquiries from employees across the enterprise. Administers and executes certain HR programs. Collects and analyzes data to support HR activities.

How you will do it:

• Provide general support on work pass (new application, renewal, cancellation, etc)
• Manage the end-to-end payroll process, ensuring timely and accurate payment for all employees
• Prepare monthly payroll journals, reports, accruals & cost charging to Finance
• Manage on tax clearance submission, monthly CPF submission & annual income tax submission
• Maintain payroll records and ensure compliance with local labor laws and regulations
• Address payroll-related queries and resolve discrepancies in a timely manner
• Participate and support HR/Payroll Projects
• Handle staff enquiries on payroll matters

What we look for

• Diploma in Business/HR or equivalent with more than 2 years of work experience
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Good communication and interpersonal skills
• Ability to handle confidential payroll information with discretion
• Basic knowledge of Singapore payroll regulations, CPF, and tax filings
• Good working attitude and willingness to learn new skill

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

We are seeking a mature, reliable, helpful, friendly, professional, and positive individual to join our team as a Business Operations Executive. This position is ideal for someone who genuinely enjoys helping others and creating positive experiences.

Remuneration:

• 5 day work week (9am-6pm)
• Willing to enter government initiative program Career Trial for first 3 months
• Potential to convert to Full Time position with a base incremental to $2,500/mth, subject to performance & other requirements

Responsibilities:

• Assist in managing and organizing daily administrative tasks, including scheduling appointments, arranging meetings, and maintaining calendars
• Expect to handle inquiries, resolve issues, and ensure that customers' needs are met
• Process insurance claims, ensuring accuracy and timely resolution.
• Provide policy servicing support, including updates, amendments, and renewals.
• Prepare new business quotations and proposals based on client needs and company guidelines.
• Active listening, effective communication, problem-solving, and a friendly and empathetic attitude
• Ability to remain calm under pressure and adapt to various situations will be beneficial
• Thorough understanding of the products or services you'll be supporting, as well as the company's policies and procedures
• Flexible work arrangement, including the opportunity for occasional remote work. However, there may be times when it is necessary to be physically present in the office.

Requirements:

• Customer-centric nature
• Bi-lingual in English & Mandarin
• Minimum local diploma or equivalent
• Singaporeans & PR only

Note: Only shortlisted candidates will be contacted for further evaluation. We appreciate all applications, but we are unable to respond to individual inquiries regarding application status.

Our client is looking for an experienced Operations Executive to join their Supramax / Handymax team. In this role, you will manage and coordinate the operations of voyage and time charters, working closely with clients to ensure smooth shipping processes.

Key Responsibilities

· Monitor and Coordinate Charters: Oversee the operations of voyage and time charters.

· Client Communication: Liaise with ship owners and charterers to ensure smooth voyage operations.

· Claims and Demurrage: Manage and resolve claims, including handling demurrage issues.

· Charter Documentation: Prepare and draw up charter party agreements.

Ideal Candidate Attributes

· Smart, articulate, and has strong communication skills.

· Customer-oriented with a proactive approach.

· Able to work independently and handle responsibilities with diligence.

· Hardworking and detail-oriented.

Job Requirements:

• Degree/ Diploma in Computer Science/IT, Engineering or equivalent.
• Must have 8 – 10 years in IT Security and 3- 5 Cybersecurity experience, responding to IT Security incidents/ monitoring.
• Must have minimum 3-5 years of experience in Cloud Infrastructure services for Amazon, Ali cloud or Google including Cloud Security.
• Mandatory experience in full life cycle of Incident Handling with minimum 3-5 major incident handling, reporting and resolution.
• Good to have GIAC Certified Incident Handler (GCIH), GIAC Certified Intrusion Analyst (GCIA) or GIAC Certified.
• Good to have experience in security tools SIEM, EDR, SOAR, UEBA, VA etc.
• Must have experience in internal / external stakeholder management.
• Excellent Written and Verbal Communication Skills.
• Ability to Work Independently

We are looking for a Assistant Operations Manager, who will manage a team of operation staff, to ensure efficient operations, excellent customer service, successful regulatory compliance, continuous performance improvement, and effective fiscal management.

Job Description

• To support the Operations and coordinate, scheduling, and manage day-to-day activities
• To carry out daily inspection with client
• To attend to clients’ complaints promptly
• To carry out investigation to any feedback arising and submit report within the set turnaround time
• To resolve employees’ problems efficiently without unnecessary delay
• To ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed on time
• Able to be hands-on when the situation requires
• Submission of reports
• Conduct regular toolbox meeting
• Any other responsibility as assigned by superiors

Job Requirement

• Min GCE ‘O’ level
• With at least 3 years of relevant housekeeping experience
• Good leadership skills.
• Able to work effectively with different level or personnel
• Excellent organizational and problem-solving skills.

Other Requirements

• Working Hours: 7am to 330pm (Mon – Fri)
• Alternate: Sat/Sun 7am – 7pm (Based on Duty Roster)
• Work Location: Must be able to work in the EAST Side

RESPONSIBILITIES

Strategy

• Support the implementation of the vision, strategy, direction and leadership for the CPBB COB CDD team, consistent with the vision and strategy for CPBB COB and in support of the Group’s strategic direction and growth aspirations.

Business

• Provide CDD advisory in client level to business in relations to AML/CTF matters.
• Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Assist Line Manager to keep track of and provide advice to relevant stakeholders on the interpretation and application of policies related to CDD

Processes

• Review relevant policies/processes in relations to CDD compliance, aligning to relevant regulatory and group requirements.
• Support the implementation of policies and standards to ensure compliance with such policies and standards

People & Talent

• To work as a team member who can gel and work in collaboration with risk and control partners.
• Lead through example and build the appropriate culture and values.

Risk Management

• Apply Group and Country CDD policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Assess risks arising from products / segments / geographies / customers / transactions.
• Timely escalation of issues and ensure that necessary actions are taken quickly to remediate and/or activities are ceased.
• Undertake enhanced due diligence on new and existing medium/higher risk
• Review and/ or escalate new or emerging areas of risks for all clients including P risk rated clients and Group Sensitive Clients relevant clients such as adverse media/sanctions review
• Timely review of customer’s profile and related risk
• Make recommendations to relevant stakeholders on possible risk management responses to identified risks and/ or findings of concern from investigations- at client and portfolio level
• Escalation point for generic procedure related enquiries.
• Manage escalations on account opening/onboarding issues requiring additional assessment and controls.

Governance

• For Audit (Internal & external), manage checks, queries and any other information requested by auditors.
• Review and manage monthly assurance check and complete submission on time

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Retail Branch, RB Client onboarding team, Business Banking Team, Country CFCC and Group

Our Ideal Candidate

• 3+ years working experience in performing CDD reviews in a Bank environment
• Familiar with MAS regulations and requirements towards AML standards for Banks in Singapore.
• Has good awareness of Risk concerns and is able to identify and address such risk concerns independently.
• Meticulous and has an eye for details
• Fast learner and efficient
• Good Stake holder management

Role Specific Technical Competencies

• Proficient in handling CDD Reviews for SME Entity clients. Having CDD knowledge on Retail is an advantage.
• Conversant and have good understanding in handling of client reviews relating to Periodic, Trigger and New Client Onboarding
• Able to review and assess on High Risk clients who is involved with Risk Events like PEP, Adverse Media, Sanctions, etc
• Sound knowledge and understanding of complex entity structures and be able to fully unwrap such clients.
• Conversant on the type of documents required as part of a CDD Review or for purposes of Corroboration, etc
• Clear understanding on the constituents of SOW requirements and how such information is to be obtained and documented as part of client wealth journey
• Analytical mind and ability to articulate the risk concerns and mitigants to complete the review

Competencies

Action Oriented

Gives Clarity & Guidance

Manages Ambiguity

Drives Vision & Purpose

Nimble Learning

Decision Quality

Courage

Instills Trust

Strategic Mindset

Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 5 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

Working at XT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

● International work environment and flat organisation

● Great career development opportunities in a growing company

Job Scopes & Responsibilities

• To handle all operational matters for assigned TC / VC vessels from start to completion.
• To ensure voyage instructions are communicated effectively.
• Plan and manage all voyage aspects and requirements including cargo stowage, and cargo operations, agency appointments, prepare LOI and resolve any issues arising.
• Manage port calls and all vessel expenses related to commercial operations.
• Monitor bunkers consumption and speed.
• To perform post-fixture activities such as handling freight invoice, demurrage/despatch and verify port disbursement accounts.
• Ensure timely and accurate input into IMOS and company’s software system.
• Other works as assigned by the management.

Requirements (Knowledge, Skills, Abilities & Qualifications)

• Minimum Degree in Maritime Studies or Logistics or in relevant discipline.
• Excellent Written and verbal communication skills.
• Team player.
• Quick to response.
• candidates with no experience are welcome to apply.

Responsibilities

• Coordination between customers and operations

• Support and growth and business development team

• Assist the Head Operations/Business Development Director in resolving operations issues

• Arrange to meet up with clients and take charge of ad hoc projects and events

• Liaising with clients on their requirements

• Conducting incident and accident investigations and report writing where necessary

• Manage day-to-day deployment of busses and drivers

• Tabulate summary report for finance to prepare for billing (project basis)

• Prepare and submit driver clearance to clients if any

• Pass log sheet to clients

• Provide clients with the vehicle details

• Any other ad hoc duties assigned by superior

Requirements

• 2-5 years' proven track record in transportation industry.
• Experienced in fleet management will be desirable.
• Computer literate.
• Good comminication and planning /scheduling skills
• Strong team player and excellent leadership.
• A quick thinker, fast and alert at tll times

Job description

Archer Recruitment is an award winning global recruitment consultancy with offices in Canada, Singapore and London and are currently looking for an Operations/office manager to join our Singapore team.

So who is Archer Recruitment?

Our Managing Director and founder of the business has over 20 years recruitment experience having lived, worked and recruited in the UK, Australia and South East Asia. Established in January 2015, Archer opened our first office in Singapore followed by Toronto in June 2016 and our latest addition, London in 2018, specialising in built environment,

Archer Recruitment recruits across the following sectors: construction, property, architecture, engineering, facilities management and power and energy, and not that we like to blow our own trumpet, but we have won and been named finalists in several awards including ‘Best New Agency’ at the Asia Pacific Global Recruiter Awards, ‘Best Newcomer’ at the 2016 Recruitment International Awards and 2016 Human Resources Magazine Asia Recruitment Awards as well as ‘Best Specialist Agency’ and ‘Best Client Service’ at the 2017 Asia Pacific Global Recruiter Awards.

What are we looking for?

We are looking for an executive assistant/office manager to be the backbone of our Singapore office and an integral part of our success! With two successful, established offices already operating, our back office systems are already in place but that doesn’t mean this varied role will be any less busy.

Duties will include:

• General office management including ensuring the day to day smooth running of the office
• EA support to the regional director and managing director
• Organising international travel and diary management for the MD
• Building relationships and liaising with various suppliers
• CRM Management
• Reporting weekly and monthly sales figures and on internal compliance
• Invoicing
• Credit control
• Managing our social media platforms including Instagram, Facebook and LinkedIn
• Emarketing
• Website management including editing and uploading new content
• Organising internal and external events e.g. team Christmas party, client networking events and high achiever outings
• Running our quarterly CSR volunteering and fundraising
• Acting as social secretary for the team (although recruiters don’t generally need much encouragement to pop out with their work family)

What skills and attributes would you need to be successful in this role?

We are looking for a super organised, high energy individual with a ‘can do’ attitude. This role has the opportunity to grow as the company does so someone keen to pick up new skills and responsibilities along the way is preferred. Non negotiable criteria would be:

• Strong MS Word and Excel skills
• Excellent verbal and written communication
• Great banter ;)

It would also come in handy if you have previously used WordPress, and have an understanding of the recruitment industry, but it won’t take long for us to train you up on this if you haven’t.

So what are you waiting for? If you are looking for your next opportunity and want to join a dynamic, fast paced, fun team as they embark on an exciting adventure – apply to samantha(at)archerrecruitment.com

Job Purpose

The Strategy & Operations Executive will support the Manager in operational tasks and contribute as a member of the dynamic retail leasing team. This role ensures that the company's operations and business transactions comply with all relevant legal and internal guidelines while achieving the organization’s goal.

This role involves managing and documentation submissions, coordinating with internal departments, and maintaining policies while streamlining and gatekeeping new processes to ensure leasing’s compliance with regulations and uphold a culture of integrity.

Responsibilities

• Support Manager in ensuring all leasing documentation is completed and complies with internal policies and regulatory guidelines.
• Identify and rectified/mitigate any potential risk within leasing operations.
• Review and enhance operational workflow and compliance policies for better efficiency and productivity.
• Support in creating training materials and conducting sessions to promote compliance awareness among leasing and related teams.
• Coordinate and manage stakeholders’ agendas for department meetings and follow-up actions.
• Prepare and ensure timely submission of compliance audits and regulatory report to management.

*In addition to the above Job Scope, the candidate will be exposed to other inter-department projects and any ad hoc duties.

Qualifications & Work Experience

We are looking for candidates with preferably 1-2 years’ experience in Retail Operations, Compliance and/or Auditing. Fresh diploma graduates with a diploma in any Accountancy, Business, or related fields are welcome to apply.

Skills

• Detail-oriented and a high level of accuracy in documentation and reporting.
• Strong communication skills for effective collaboration with team members and external stakeholders.
• Excellent analytical and technological proficiency, capable of managing in-house compliance systems, identifying operational gaps and optimizing workflows.
• Strong communication skills for effective collaboration with team members and external stakeholders.
• Ability to work independently and as part of a team, with strong organizational and time management skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.

• Great Working Environment With Family-like Culture
• Great Exposure and Learning
• Great Mentorship and Dynamic Team
• Events Facilitation and Client Interaction
• Events Set Up, Tear Down
• Manage Event Logistics and Operations
• Maintenance of Equipment and Logistics
• Customer Feedback
• Games Development

Requirements

• Minimum of 3 months commitment
• 6-day per week work arrangement
• Strong verbal communication skills and love speaking to crowds
• Outgoing, people-oriented, positive attitude, and great customer service
• Comfortable with physically demanding job scope; sporty
• Proficient with basic digital tools (e.g. Google Suites, Zoom, Google Meets, etc)
• No prior experience is required
• Class 3/3A driver’s license (not required but preferred)
• Students and Fresh Graduates are all welcome to apply

Benefits

• Competitive salary and benefits: SGD 800 to SGD 1200 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with a nurturing culture
• Training and mentorship are provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end parties to have fun with each other
• Snacks, coffee, and drinks, in the office

Responsibilities:

• Assist the Operations Manager to oversee the daily operations including managing team KPI results.
• Supervise field resource work progress daily whereby ensuring jobs completion and closed timely.
• Take ownership and lead team leads including process and workflow design, service operations and field service resource management.
• Drives Internal Team and Contractual Service Level Management targets, recovery and improvement plans.
• Provide leadership guidance on service delivery process in accordance to service contract and deliverables.
• Ensure service quality in all aspects of service delivery, including customer satisfaction and team morale.
• Manage team's RACI, roles and responsibilities, workload, training roadmap.
• Manage internal resources and external partners workers including service quality and performance against targets.
• Conduct regular operational reviews with service team or team member in identifying issues and tracking till resolution.
• Provide assistance and advise field resources including handling of escalation cases.
• Manages work related escalations with client and internal stakeholders when required.
• Prepare operation reports and share analysis findings with customers.
• Understand customers’ requirements and needs. Build strong relationships with customers.
• To participate in work meetings with management team and external customer team.

Requirement:

• Min 3 years of related experience in corporate envinroment
• Experience in managing end user support envinroment
• Strong leadership and management skills
• Excellent problem-solving skills
• Strong communication

other information:

• Working location: Raffles Place

Key Responsibilities

Warehouse Operations

• Supervise and coordinate the daily activities of warehouse staff, including receiving, storing, and dispatching goods.
• Monitor warehouse performance metrics to ensure operational efficiency and accuracy.
• Develop and implement workflow processes to optimise storage space and streamline operations.

Inventory Management

• Maintain accurate inventory records using warehouse management systems (WMS).
• Conduct regular stock checks and audits to prevent discrepancies.
• Manage stock replenishment, ensuring adequate inventory levels are maintained.

Logistics Coordination

• Coordinate with logistics providers for inbound and outbound shipments.
• Prepare and verify shipping documentation, including delivery orders and invoices.
• Track shipments to ensure timely and accurate delivery.

Compliance and Safety

• Enforce adherence to workplace safety standards and ensure compliance with company policies.
• Conduct safety inspections and recommend improvements to minimise risks.
• Ensure proper handling, labelling, and storage of goods to prevent damage.

Team Leadership

• Train and mentor warehouse staff to enhance skills and productivity.
• Delegate tasks effectively and provide guidance to ensure operational targets are met.
• Foster a positive and collaborative working environment.

This position plays a pivotal role in overseeing patient billing, appointments, financial counselling, and providing leadership to a team of two staff members. The Manager will work closely with the team to ensure efficient operations and exceptional patient care within our organisation.

Key Responsibilities

Patient Billing Management

• Oversee the accurate and timely procesing of patient bills and invoices
• Resolve billing discrepancies and ensure compliance with insurance and regulatory requirements
• Monitor accounts receivable and coordinate with finance depatment for timely payouts

Appointment Scheduling

• Manage and optimise chemotherapy appointment scheduling systems and workflows to ensure optimal patient flow and minimise wait times
• Coordinate with staff to schedule appointments efficiently, considering patient preferences, medical priorities and the institute satellite centres

Financial Counselling

• Provide guidance and support to patients regarding financial aspects of their treatment
• Assist patients in understanding insurance coverage, payment options, and financial assistance programs

Staff Supervision

• Mentor and supervise a team of two junior staff members
• Conduct regular performance reviews and provide ongoing training and development opportunities
• Ensure junior staff adhere to organisational policies and procedures

Operational Support

• Collaborate with other departments to streamline processes related to patient care and administrative functions
• Implement improvements in billing systems, appointment scheduling, and financial counseling services
• Equipped with excellent knowledge of departmental processes, lead end-to-end service development, including conceptualisation, execution, maintenance and change management

Compliance & Reporting

• Ensure adherence to legal and regulatory requirements related to patient billing and financial counselling
• Prepare reports on billing activities, appointment scheduling metrics, and financial counseling outcomes

Key Requirements

• Bachelor Degree in Healthcare, Business Administration, or a related field. A Master's Degree will be an advantage
• Required 5 years' experience in healthcare administration in the supervisory capacity, preferably in a clinical setting or cancer centre will be an advantage
• Strong understanding of medical billing practices, insurance procedures, and financial counseling.
• Excellent leadership and interpersonal skills with the ability to effectively manage and motivate a team
• Be able to lead and develop a team based on their strengths and capabilities
• Exceptional organisational and time management skills, with keen attention to details
• Proficiency in using healthcare management software and Microsoft Office Suite

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: L45RR645

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

We are looking for a Assistant Operations Manager, who will manage a team of operation staff, to ensure efficient operations, excellent customer service, successful regulatory compliance, continuous performance improvement, and effective fiscal management.

Job Description

• To support the Operations and coordinate, scheduling, and manage day-to-day activities
• To carry out daily inspection with client
• To attend to clients’ complaints promptly
• To carry out investigation to any feedback arising and submit report within the set turnaround time
• To resolve employees’ problems efficiently without unnecessary delay
• To ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed on time
• Able to be hands-on when the situation requires
• Submission of reports
• Conduct regular toolbox meeting
• Any other responsibility as assigned by superiors

Job Requirement

• Min GCE ‘O’ level
• With at least 3 years of relevant housekeeping experience
• Good leadership skills.
• Able to work effectively with different level or personnel
• Excellent organizational and problem-solving skills.

Other Requirements

• Working Hours: 7am to 330pm (Mon – Fri)
• Alternate: Sat/Sun 7am – 7pm (Based on Duty Roster)
• Work Location: Must be able to work in the EAST Side

A Business Operations Analyst in the jewellery industry plays a crucial role in optimizing the efficiency and effectiveness of business processes. Below is an overview of the key responsibilities, skills, and qualifications associated with this role:

Responsibilities

1. Data Analysis and Reporting

• Collect and analyze data related to sales, inventory, and customer behavior.

• Generate reports to provide insights into business performance and identify areas for improvement.

2. Process Optimization

• Evaluate current operational processes and identify inefficiencies.

• Recommend and implement process improvements to enhance productivity and reduce costs.

3. Inventory Management

• Monitor inventory levels to ensure optimal stock availability.

• Collaborate with procurement and sales teams to manage stock replenishment and turnover.

4. Financial Analysis

• Assist in budgeting and forecasting by analyzing financial data.

• Identify cost-saving opportunities and support financial decision-making.

5. Market Research

• Conduct research on market trends, customer preferences, and competitor activities.

• Provide insights to support strategic planning and business development initiatives.

6. Cross-Functional Collaboration

• Work closely with various departments, including sales, marketing, and supply chain, to align operations with business objectives.

• Facilitate communication and coordination among teams to ensure seamless operations.

Key Skills

• Analytical Thinking: Ability to interpret complex data sets and derive actionable insights.

• Attention to Detail: Meticulous in ensuring data accuracy and process precision.

• Problem-Solving: Aptitude for identifying issues and developing effective solutions.

• Communication: Strong verbal and written skills to convey findings and recommendations clearly.

• Technical Proficiency: Experience with data analysis tools, ERP systems, and advanced proficiency in Microsoft Excel.

• Industry Knowledge: Understanding of the jewellery market, including supply chain dynamics and retail operations.

Qualifications

• Master’s degree in Business Administration, Finance, Operations Management, or a related field.

• Prior experience in an analytical or operations role, preferably within the jewellery or luxury goods sector.

• Demonstrated experience in process improvement and project management.

All Races welcome

Responsibilities:

• Patient Billing Management
• Appointment Scheduling
• Financial Counselling
• Staff Supervision
• Compliance & Reporting

Requirements:

• Bachelor Degree in Healthcare, Business Administration, or a related field. A Master's Degree will be an advantage
• 5 years' experience in healthcare administration in the supervisory capacity, preferably in a clinical setting or cancer centre will be an advantage
• Strong understanding of medical billing practices, insurance procedures, and financial counseling.
• Proficiency in using healthcare management software and Microsoft Office Suite

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

About Us:

Centour Travel has been creating meaningful travel experiences for 40 yeras. we specialize in personalized travel planning for families, MICE groups, and leisure travelers.

We are looking for a reliable and organized Back-End Operations Executive to support our team in delivering exceptional travel services.

Key Responsibilities:

1. Itinerary Preparation:

• Working with the sales team to create customized travel itineraries for clients.
• Working with the sales team to develop itineraries for tour packages to sell.

2. Sales Kit Management:

• Compile and organize sales kits with travel packages
• Maintain and upadate the master list of sales kits and itineraries

3. Costing and Administration:

• Consolidate travel costing and ensure accurate records
• Handle booking confirmations, documentation, and general admin tasks

4. Design Support (Bonus):

• Assist with basic design tasks like flyers and itineraries if needed

Requirements:

• Strong organizational and multitasking skills
• Proficiency in Microsoft Office ( Excel, Word, PowerPoint)
• Good communication skills
• Attention to detail and ability to meet deadlines
• Basic design skills (e.g; Canva, Adobe Creative Suite) are a plus

Preferred Qualifications:

• Experience in travel or administrative roles is an advantage

What We Offer:

• A stable, in-house position with a friendly and supportive team
• Opportunities to grow in the travel industry

How to Apply:

Send your resume and a brief cover letter to [email protected]. If you have design experience, include your portfolio or samples of your work.

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase goods, plan inventory and oversee outlet efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase the quality of customer service

Requirements

• Proven work experience as an operations manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills
• FMCG experience is required

Key Responsibilities:

• Support communication with leadership and corporate office on accounting issues.
• Responsible for the timely completion of monthly, quarterly, and annual financial closings (US GAAP), including the preparation of journal entries and account reconciliations.
• Analyze monthly general ledger accounts and produce variance explanations.
• Ensure vendor invoices are processed, coded, and input accurately into SAP system.
• Ensure appropriate and timely payment of vendor invoices.
• Review and ensure expense reports fall within policy and process payment.
• Investigate any customer payment discrepancies and follow up on past due accounts.
• Fulfill internal and external audit requests and requirements.
• Assist with financial planning process.
• Prepare inventory forecast and request.
• Making sure the sales ordering is book and up to date.
• Backup and assist leadership and other teams as needed.
• Engage in office administration work were deemed necessary.
• Perform other duties and responsibilities as needed.

Team Member Working Relationships:

Communicate effectively and maintain a good relationship with all cross functional teams. Superb

verbal, written and interpersonal communication skills. Discuss with leaders and management to

resolve discrepancies and errors.

Troubleshoot and correct problems to help individual and department performance.

Timely and polite response and follow up to internal and external customers.

Confer with leaders and management to resolve discrepancies and errors. Follow up and correct

problems if required.

Experiences in ERP systems such as SAP or equivalent in finance application area.

Enthusiastic team player with strong interpersonal skills.

Effective written and verbal communication skills.

Excellent computer skills including spreadsheet, presentation, and word processing.

Embrace the culture of a vertically integrated company and the working style of continuous process improvement and change.

Industry experiences in medical, healthcare area is preferable.

Proficient in reading and communicating effectively in English and Thai language as this position requires to communicate with the Thai Government.

Education

University Degree in Accounting/Finance, or business administration preferred.

Qualifications of Book-keeping 2nd level or equivalent required.