Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

* Able to work night shift, weekend and public holiday

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organisational skills and attention to detail

* Team leadership

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

* Able to work night shift, weekend and public holiday

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organisational skills and attention to detail

* Team leadership

Job Description:

• Oversee and manage daily delivery operations, including planning, implementation, and execution to ensure smooth workflows.
• Ensure operational processes meet client expectations, providing timely and accurate deliveries.
• Conduct training programs for new workers to ensure they are familiar with company procedures and safety practices.
• Regularly review and update company policies and procedures to remain compliant with industry standards.
• Handle customer complaints, ensuring prompt service recovery and continuous improvement.
• Review existing processes to identify areas for performance enhancements and operational efficiency.
• Promote and maintain a positive, healthy, and safe work environment for all employees.
• Step in to assist with deliveries, driving when required, and handling goods safely and efficiently.

Job Responsibilities:

• Safely handle, load, and deliver goods to designated locations, ensuring the secure transportation of items.
• Drive responsibly, adhering to traffic regulations and safe driving practices at all times.
• Follow and enforce safe work procedures, ensuring compliance with workplace safety standards during deliveries.
• Maintain the cleanliness and operational condition of the vehicle, ensuring routine checks are performed.
• Stay familiar with Singapore roads for efficient navigation and delivery.
• Assist with the manual handling of heavy items and operate pallet jacks as needed (training provided).

Job Qualifications:

• Possess a valid Class 3/4 driving license with no adverse driving records.
• Minimum of 3 years of driving experience in a similar role.
• Physically fit, able to manage the manual handling of heavy items.
• Willingness to learn and operate pallet jacks (training will be provided).
• Familiarity with Singapore's road network is advantageous.

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Job Resposibilities:

-Take charge of daily operational matters of the outlet and ensure smooth operations flow

-Uphold and enforce Company’s Rules & Regulations

-Supervise on the operational effectiveness & service standards of Tenants and Employees

-Prompt follow-up and working alongside with Tenants and staffs on various requests, sales and promotional activities and campaigns

-Conduct routine outlet Hygiene Checks and Inventory Checks

-Maintain good standards of outlet’s overall aesthetics (Food/Stall Display) and grooming standards of staff

-Any other duties as assigned by your immediate superior

Prepare and issue gate passes outgoing cargo and containers.

Perform general clerical duties such as filing, photocopying, scanning, and organizing documents.

Handle customer orders efficiently via email and phone.

Update and print of incoming (Receipt Note) and outgoing (Delivery Note) cargo in the AX system on a daily basis.

Communicate effectively with operations staff to coordinate and fulfill customer orders

JOB DESCRIPTION:

• Manage cleaning operations and liaise with clients to ensure quality service delivery
• Ensure teams adhere to safety measures during cleaning operations
• Monitor working time and overtime of staff.
• Oversee the servicing and maintenance of cleaning equipment.
• Instruct and manage operations executives and site supervisors on cleaning operations.
• Make regular visits to cleaning sites to monitor standards of cleanliness.
• Plan and implement cleaning timetable, manpower and equipment utilisation.
• Prepare operational reports including all accidents or incidents for management review.
• Constantly monitor and report on progress of the project to all stakeholders.
• Raise requests for purchases when necessary.
• Assist with any other operational matters as directed by the Management.

JOB REQUIREMENTS:

• Preferably with experience in cleaning industry through various channels.
• Possess valid Class 3 driving license & driving experience is preferred.
• Must be able to perform shift duties.
• Must be able to work on weekends/PH.
• Must have knowledge in various cleaning solutions and their uses.
• Able to multi-task and Ability to work well in a fast-paced environment and meet deadlines
• Possess good leadership skills
• Good interpersonal skills.
• Ability to apply logical and critical thinking skills to projects
• Ability to communicate with suppliers & vendors

We regret only shortlisted candidates will be notified.

• Applicant must Manage and control daily work operations at various locations in Singapore (Construction and maintenance work). Oversee day-to-day operations and optimize workflows of ongoing projects.
• Applicant shall implement safe work practices at the job site.
• Applicant should have good experience in managing manpower and transport execution of project sites
• To work closely with the owner, client, sub-vendors, main contractors, and suppliers
• Ensure compliance with legal and organizational standards.
• The Manager shall be responsible for ensuring that the project execution is according to the project Safety and quality requirements
• To maintain project documentation at all phases of construction
• Drive process improvements and enhance productivity.

Requirements:

• Proven experience in company operations & management.
• Strong leadership and organizational skills.
• Excellent problem-solving and communication abilities.
• Able to speak fluent English and second language is a must (Bengali, Tamil or Mandarin)

About the Company

RushOwl develops an AI-driven Mobility-as-a-Service(MaaS) platform for public transportation and logistics players, but we are looking to create our own digitized transportation network as well!

We are on a mission to create a digitized transportation ecosystem where personalized transportation can be unlocked for the people, by the people within our RushOwl suite of products, ranging from direct B2C ride-sharing services to B2B Corporate Mobility Schemes. Our team spanning 3 countries (Singapore, Indonesia, and India) operates in an open, fast-paced environment where every team member is recognized for their skills and accomplishments, rather than their designations.

About the Role

As an Operations Assistant your primary goal is to support Singapore Operations and the delivery of RushOwl’s Transportation Solutions.

You’re the behind-the-scenes hero who is always seeking to make things efficient & convenient for others. You thrive in a fast-paced work setting and are open to communicating with all stakeholders across our passenger-driver ecosystem.

You are confident in building and maintaining a brand that our passengers trust and love. You have strong evidence of strong leadership and task management skills.

So what does a typical workweek look like for you?

• Assist in Resource Deployment to ensure trip fulfillment is met.
• Participate in managing vehicle stakeholders to make sure satisfactory services are provided.
• Conduct detailed transportation analysis, with the consideration of trip service levels, constraints/time windows.
• Assist in Parents Management for school trips as well as bus attendants.
• Prepare reports, presentations, and correspondence for each respective task
• Maintain and organize documentation, files, and records.
• Monitor and track deadlines, ensuring timely completion of projects and reports.
• Assist in tracking and managing deployments, routes, and logistics.
• Coordinate with drivers, dispatch teams, and vendors to ensure efficient operations.
• Act as the first point of contact for internal and external inquiries related to School & B2B operations.
• Draft and distribute memos, emails, and notices to different stakeholders such as parents etc.
• Handle day-to-day operational issues promptly and escalate critical matters to the Operations Manager.
• Proactively identify areas for improvement in processes and propose solutions.

Our Ideal Candidate

We’d love to chat with you if you meet the following criteria:

Personality

• Independent, Data-Driven & Self-Starter: You will need to coordinate multiple projects concurrently, completing your tasks dutifully with minimal supervision time efficiently.
• Open and Articulate: You will need to provide live, sincere feedback to the management team.
• Humble and Receptive: You will need to be receptive to feedback and be able to learn from the points given.
• Creative Thinker: You are an out-of-box thinker, who is able to find creative solutions for issues.

Skillset

• Strong Communication and Presentation Skills: You will need to communicate clearly and effectively with our team.

Education Requirements

• Tertiary Education

How do we take care of you?

• Mentorship, Training, and Regular Feedback(s)
• Your insights and suggestions will be heard (be it a small iteration or an entire business flow)
• Productivity and Tech Goodies (Equipment and Peripherals Provided)
• Paid Leaves
• Fully-Stock Pantry (Tell us what you’d like and we’ll stock up for you too!)

Other Important Information

• This is a Full-Time Role, applicable to those in Singapore.
• You will report directly to the Operations Manager of RushOwl.

Join us as a Singapore apprentice and embark on a journey with our one-year apprenticeship programme in the dynamic banking and financial industry. The Apprenticeship Track is under the Polytechnic Talent for Finance Scheme which aims to provide polytechnic graduates an alternative pathway to take on university graduate-equivalent roles through rotations, training and mentorship. If you’re a motivated individual with a passion for finance and a drive to learn, this programme is the gateway to an exciting career in banking.

What you will experience:

• Rotations: Gain hands-on experience and develop expertise in Operations
• Real-World Learning: Work on projects, collaborate with seasoned professionals, and make a meaningful impact from day one.
• Mentorship & Training: Benefit from dedicated mentorship by industry leaders and participate in training sessions to build technical and soft skills
• Networking Opportunities: Connect with peers, professionals, and leaders across the organization to expand your professional network.

Programme period: June 2025 – May 2026

What we are looking for:

• Diploma students with anticipated graduation date in May 2025 or Diploma graduates with no more than 2 years work experience at start of programme
• Detail oriented with the ability to multi-task
• Able to prioritise work assignments
• Able to communicate effectively with internal staff and counterparts
• Good time management and strong follow-through skills
• Has and will continue to have the right to work in Singapore

Ready to apply?

Visit search.jobs.barclays to learn more about our opportunities and apply.

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.

Accountabilities

• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaboration with teams across the bank to align and integrate operational processes.
• Identification of areas for improvement and providing recommendations in operational processes.
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in banking operations.
• Participation in projects and initiatives to improve operational efficiency and effectiveness.

Analyst Expectations

• To meet the needs of stakeholders/ customers through operational excellence and customer service
• Perform prescribed activities in a timely manner and to a high standard
• No people leadership roles at this grade.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
• Identify escalation of policy breaches as required.
• Take responsibility for customer service and operational execution tasks.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
• Work within well-defined procedures that may involve a variety of work routines.
• Demonstrate an understanding of the procedures.
• Evaluate and select the appropriate alternatives from defined options.
• Make judgements based on the analysis of factual information.
• Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Job Description:

• Liaise and advise clients on Singapore rules and regulations for smooth operations
• Coordinate and handle vessel’s arrival and departure formalities: statutory formalities and terminal formalities
• Arrange and coordinate services to vessels such as delivery of documents, stores, and spares to vessels
• Arrange and coordinate land and sea transportation for crews and personnel to and from vessels
• Conveying instructions to and from ship owners/charterers
• Timely Monitor and update on vessels’ port activities
• Arrange and coordinate other port operations and services.
• Liaise with suppliers, ship chandlers, bunker, and technical services to vessels.
• Prepare PDA and finalize FDA with the Accounts department.
• Take the role of Mentor/Team leader to lead a team.

Requirements:

• Strong knowledge and understanding of processes in dealing with ICA/PSA/MPA/Shipyards and other statutory authorities.
• Ability and willingness to take on independent responsibility.
• Service-oriented mindset.
• Diploma or Degree in any field

Operations Assistant (Counter Clerk)

The incumber is responsible for updating container movements and ensuring data accuracy and integrity. Manning the Container Depot Counter area by providing timely and efficient coordination to internal and external parties.

Responsibilities

· Update container movements.

· Perform data entry and maintain proper filling system.

· Collecting cash and issuing receipt.

· Liaise with external parties with issues pertaining to releasing/ pick-up of containers.

· Liaise internally to ensure smooth operations.

· Any adhoc duties assigned by your supervisor.

No working experience are welcome to apply as long as you fulfil the following requirements:

· PC literate

· Familiar with MS Word, MS Excel, etc.

· Demonstrate ability to handle work independently and efficiently with a strong customer service mindset.

· Possess effective organizational and follow-up skills, paying attention to detail.

· Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.

· Willing to perform OT

· Singaporeans only

Others:

• Permanent Role

• 5.5 days’ work week (Alternate Saturday off)

• AWS & Performance Bonus

• Medical & Insurance Benefits

• 2-way transport provided from Boon Lay MRT

Responsibilities

• Resolve day to day operational issues with the staff

• Oversee the daily operations to ensure smooth functioning in the process

• Keep track of daily/weekly/monthly schedule, attendance, leave schedule and duty schedule

• Oversee the scheduling regular maintenance on all vehicle

• Shifting of scheduling based on day-to-day requirements

• Handle calls from drivers pertaining to any accidents or vehicle breakdown

• Verification of all ad hoc bus driver timesheet submission

• Assignment of subcontracts for outsourcing jobs

• Perform miscellaneous duties as assigned

Requirements

• Has relevant experience related to transport or bus operations

• Independent, focused and driven

• A team player with a strong sense of responsibility

• Ability to work independently with minimum supervision, multitask and work well in a fast pace environment

• Able to work under pressure

• Proficient in Microsoft Office

Job Description:

• Oversee and manage overall company's daily operation
• Oversee and manage all employees' adminstrative matters
• Handle all Authorities' requirements and communication
• Annual operation budget planning and responsible for overall P&L
• Client accounts and contracts management
• Business development
• Prepare and present monthly business reports
• Oversee and manage company's procurements

Requirements:

• Preferably Bachelors Degree/equivalent or higher qualification.
• Experience in management, operations, and leadership.
• Positive attitude and committed even performing duties under pressure
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management

Handling administrative matters related to daily operations and business development are some duties expected of an Operations Executive. This individual also has a say in human resources functions such as recruitment, training and compensation. Preparing reports for management to review is part of the job scope.

He/She possesses good team ethics and communication skills, and is able to work with other functional teams across local and regional borders to support smooth operations of trade transactions. He/She is organised, meticulous and works well in a dynamic work environment.

Job Requirements:

• Able to work on rotating shift which includes weekends and/or holidays
• Strong and dynamic team player
• Positive work attitude
• Possess valid Singapore class 3 driving license and/or PDVL, accident free, minimum 2 years driving experience (insurance requirements)
• Excellent communication and interpersonal skills
• Able to manage a team and operations
• At least 1 Year of similar work experience (example in logistics / manufacturing / F&B)

Job Responsibilities:

• Comply with and uphold company’s plans and vision
• Organize workflow and ensure that employees understand their duties or delegated tasks
• New Staff onboarding (briefing on SOPs, employee handbook, training, evaluation)
• Resolve problems and complaints
• Review, analyse and propose on staff welfare, processes
• Prepare and submit performance reports
• Able to handle stress and work efficiently
• Maintain effective communication with team members and the management
• Ensures work environments are adequate and safe
• Incident reports - ensure proper process, filing, follow up
• Collaborate with sales and finance department
• Facilitate the use of technology, electronic tools and devices
• Propose and implement staff evaluation
• Familiarise with best industry practices
• Familiarise with laws and regulations
• Plan continuous work improvement activities and performance improvement strategies
• Provide assistance in ongoing reviewing of records and information to ensure that work processes are followed

Job Summary:

We are seeking a highly organized and motivated Operations Executive to join our dynamic team. The successful candidate will be responsible for overseeing the daily operations of our cleaning services, including manpower planning, material management, recruitment, client liaison, and adherence to safety standards. This role requires strong communication skills, attention to detail, and proficiency in computer and Microsoft Office applications.

Key Responsibilities:

• Daily Manpower Planning: Coordinate and plan daily workforce deployment to various job sites to ensure optimal coverage and efficiency.
• Monthly Material Planning: Oversee the planning and procurement of cleaning materials and supplies to ensure timely availability and cost-effectiveness.
• Recruitment: Manage on-site recruitment processes to ensure the team is staffed with qualified and reliable personnel.
• Client Liaison: Act as the primary point of contact for clients, addressing any issues or concerns that arise and ensuring high levels of customer satisfaction.
• Safety Compliance: Ensure all operations comply with safety regulations and standards, conducting regular site inspections and training sessions as needed.
• Reporting: Prepare and submit detailed reports on operational activities, performance metrics, and client feedback using Microsoft Office applications.
• Experienced and willing to work in cleanroom environment

Qualifications:

• Education: Diploma or higher in Business Administration, Operations Management, or a related field.
• Experience: At least 2-3 years of experience in operations management, preferably in the cleaning or facilities management industry.
• Skills:Strong organizational and planning abilities.
  Excellent communication and interpersonal skills.
  Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
  Ability to work independently and as part of a team.
  Strong problem-solving skills and attention to detail.

Additional Requirements:

• Flexibility to work varying hours, including early mornings, evenings, and weekends, as required by the job.
• Ability to handle physical demands associated with on-site visits and inspections.
• A proactive and positive attitude towards work and team collaboration.

Responsibilities

• Solely in-charge of operations of all our dialysis centres to enhance the experience and quality of patient care.
• Work closely with management and teammates to ensure smooth running of dialysis centres.
• Maintain an accurate inventory of all hardware and software, equipment and inventory of medical consumables, ensure they meet the quality assurance standards and requirements.
• Vendor management and ensure timely supplies of consumables
• Ensure smooth processes in reviewing and admission of patients.
• Ensure high operational efficiency in the company, troubleshooting of operational facilities
• Participate in quality improvement/management initiatives/projects as well as support in achievement of clinical KPIs.
• Be highly involved in the business and operational expansion plans of the Company
• Prepare and consolidated operational reports for international reporting.
• Oversee and provide guidance of a team of administrative and operational staff
• Additional operational related support as required by the company

Job Requirements

• Bachelor's Degree with at least 5 years' experience in a healthcare environment. Experience in bio-medical background would be a great advantage
• Possess strong interpersonal, communications and problem-solving skills
• Able to demonstrate an ability to work independently
• Resourceful, possesses good analytical and organisational skills, strong time management skills and the ability to multi-task.
• May occasionally be required to work outside office hours due to operational requirements.
• Able to provide strong support for new M&A and business development projects.

Job Description

1) Educating, upholding and guarding the consistency practice of company core values and organizational culture across all job sites

2) Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal

3) Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies

4) Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations

5) Ensuring effective OJT Training and upskilling of all operational staff on the latest robotic cleaning and maintenance standards to achieve highest standard of excellence and cost effectiveness

6) Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost effectiveness

7) Planning of manpower deployment at various site to meet the contractual requirement of clients

8) Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not recur

9) Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

10) Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.

Management Skills

1) Planning, compliance, organizational, analytical and decision-making skills

2) Oral and written communication skills

3) Tactful and discrete when dealing with people and confidential information

4) Leadership and motivational skills to rally people towards goals achievement

People / Technical Skills

1) Able to work well with the organisation and able to interact with all levels

2) Effective communication and interpersonal skills

3) Computer, administration and presentation skills

4) Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy -in

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Job Description

1) Educating, upholding and guarding the consistency practice of company core values and organizational culture across all job sites

2) Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal

3) Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies

4) Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations

5) Ensuring effective OJT Training and upskilling of all operational staff on the latest robotic cleaning and maintenance standards to achieve highest standard of excellence and cost effectiveness

6) Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost effectiveness

7) Planning of manpower deployment at various site to meet the contractual requirement of clients

8) Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not recur

9) Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

10) Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.

Management Skills

1) Planning, compliance, organizational, analytical and decision-making skills

2) Oral and written communication skills

3) Tactful and discrete when dealing with people and confidential information

4) Leadership and motivational skills to rally people towards goals achievement

People / Technical Skills

1) Able to work well with the organisation and able to interact with all levels

2) Effective communication and interpersonal skills, bilingual in both English and mandarin

3) Computer, administration and presentation skills

4) Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy -in

Summary:

As an Operations Associate, it is a new rewarding experience everyday. Leading the ground crew under the directive of the operations executive, you will ensure that the bikes are relocated to the right locations for our users to enjoy our service, and also ensure high service standards from the rest of the ground crew.

Key Responsibilities:

1. Relocate bicycles to ensure optimal availability for Anywheel users
2. Assist with Anywheel events on both weekdays and weekends as required
3. Conduct physical dormitory checks and engage residents as part of community outreach
4. Support logistics and operations during national events, ensuring compliance with guidelines and safety standards
5. Conduct on-the-job training and evaluations sessions for new ground crew to ensure readiness and alignment with Anywheel standards
6. Act as a tester for new implementations within the Ops App to improve usability and functionality
7. Perform basic maintenance tasks to ensure bicycles deployed are serviceable
8. Support various ad-hoc tasks as directed by management to ensure smooth operations

Benefits:

• Time off replacement if working beyond stipulated hours or during weekends
• Basic bike servicing training
• Transport allowance

OUR COMPANY

TrialCap specialized in providing financing solutions for Phases 1 through 3 clinical trials in the biotech and medtech sectors focusing on leveraging tax rebates for R&D activities. With over 20 years of industry experience, we provide flexible financial support for the life science industries to bring innovative treatments to market for patients. Our financing solutions are designed to alleviate the financial burden on emerging biotech and medtech companies, enabling them to focus on research and development relieving some pressure of securing capital.

THE POSITION: Loan Operations

Key responsibilities:

• Collaborate with the deal team to ensure that operational processes to support loan transactions are in place, including but not limited to, payment and receipt of funds, covenant testing, Conditions subsequent, coverage ratio and any other transaction specific conditions are correctly monitored and actioned
• Collaborate with external service provider and affiliates on fund flow, division of responsibilities, transaction bookings, repayments, rate resets, agency function and transaction specific ongoing information delivery and storage and covenant testing
• First point of contact with borrower and responsible for monitoring the status of loan transactions
• Support the deal team on structuring and due diligence of transactions
• Project task group to select and implement loan management system
• Continuous process improvements
• Other ad-hoc duties assigned

Requirements:

• Relevant degree
• At least 5 to 8 years of relevant working experience
• Prior experience in loan / fixed income operations required
• Experienced in using loan management software
• Independent, driven and able to work in a fast paced environment and under pressure
• Detailed oriented, hands-on, meticulous and able to multi-task
• Excellent interpersonal, communication and organization skills

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

* Able to work night shift, weekend and public holiday

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organisational skills and attention to detail

* Team leadership

Job Description & Requirements

Roles & Responsibilities

• Manage daily works.
• management,operations and customer service
• Responsible for assisting with the management of other departments and maintenance of daily works .
• To coordinate with all departments including processing customer's requirements
• At least 3 years experience in related industry.
• harworking and be a team player.
• Responsible and team-player.

Daily Routines:

· Deployment / Last minute activate relief officer

· Update Deployment info google drive

· Update Site condition, Incidences, Deployment status through Watsapp daily

· Handle cash after work and forward all transactions to office daily

· Arrange for OJT

Weekly Routines:

· Rostering

Monthly Routines:

· Plan / Update Monthly sites Rosters

· Plan and submit Officers Off days to Payroll

As and when required:

· Notification for officers in PLRD Portal

· Ensure collection of weekly attendance especially for sites that requires attendance record for billing

· Follow-up on OJT & other administrative forms that need to be returned to office

· Attend to officers’ queries including those about wages

· Check application forms for completeness before submission to HR

· Issue uniforms and follow- up on return of uniforms by officers who resigned

· Follow- up on incident reports & action taken (AAR); Follow-up on field officers’ daily reports submission

· Follow-up on officers’ leave application approval & leave forms for filing

· Claim by officers

· Schedule for training of Officers

· Recruiting Relief Officers

Yearly requirements:

· Assist with Yearly Grading Exercise

Job Requirement:

· Plan and deploy officers

· Handle shortfall and activate replacements

· Respond to officers calls and messages

· Required to work of Public Holidays and weekends