Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:
- Assist in shortlisting and recommending suitable tutor profiles to parents
- Coordinate & arrange 1st tuition lesson between client and tutors
- Assist with day-to-day Admin and Operations of company
- 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
- Able to commit for minimum 1 year
- $2,700-$4,300/Month (Inclusive of Regular Team Incentives)
- Base from $2,500-$3,500/Month & Monthly Incentives ($200-$800/Month)
- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
- Clear Salary Progression & Annual Salary Review (Min 5-10%)
- Casual attire, relaxed setting, positive company culture
- Strictly no Overtime, no Bring Work Home
- Office with Modern & Fun Entertainment Facilities

Responsibilities:

• Oversee mission-critical data center operations, ensuring reliability and seamless service delivery within a healthcare-focused environment.
• Manage infrastructure performance, monitor network and server operations, and address data center incidents promptly to meet strict healthcare SLAs.
• Coordinate closely with healthcare clients, acting as the primary point of contact for infrastructure support and escalation management.
• Lead a team of network, server, and on-site engineers, focusing on optimizing operational efficiency and maintaining service continuity.
• Develop, maintain, and enforce Standard Operating Procedures (SOPs), ensuring compliance with healthcare-specific data security and safety protocols.
• Oversee vendor management and collaborate with IT and infrastructure teams to resolve any technical or service-related issues.
• Conduct regular incident reporting, trend analysis, and preventive measures to pre-emptively mitigate risks and support high service standards.
• Manage backup and recovery operations, leveraging tools such as Veritas NetBackup and Symantec to ensure data integrity and continuity.

Requirements:

• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• At least 8 years of experience in data center or critical infrastructure management, with specific experience in a healthcare setting.
• ITIL Foundation Certification is mandatory.
• In-depth knowledge of healthcare industry requirements and data security standards.
• Proficiency in monitoring tools (e.g., SolarWinds, Tivoli) and backup solutions (e.g., Veritas NetBackup).
• Proven leadership skills with experience in managing SLAs, resolving escalations, and maintaining client relationships in high-stakes environments.
• Excellent problem-solving abilities, with a proactive approach to ensuring operational stability and reliability.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

TikTok is reshaping the current retail path to purchase and transforming how brands connect with their communities to drive shopping moments through an infinite loop of discovery, consideration, purchase, review and participation To incubate and build the brand ecosystem on TikTok shop by managing and grow a portfolio of brands within TikTok shop by providing strategic roadmap and coordination together with cross functional teams.

Responsibilities:

- TikTok Shop E-commerce LIVE Planning

Conduct in-depth research on e-commerce market trends and target audience needs in South East Asia, and develop comprehensive LIVE strategies and plans. In-depth drill-down analysis of LIVE data, such as LIVE content quality, user retention, etc., propose effective improvement suggestions and optimization plans based on data feedback. Monitor the LIVE strategies and performance of core competitors to provide differentiated competitive advantages for the company's LIVE.

- Resource integration and cooperation

Provide insight on the core impact of LIVE development, integrating core resources such as products, algorithms, etc., to enhance the market competitiveness of LIVE business. Expand new gameplay and channels, such as selecting LIVE rooms in the shoptab, to expand the influence and coverage of LIVE.

- Project management and execution

Responsible for the overall management and execution of LIVE projects in the region, including high-quality LIVE rooms, LIVE User Experience, etc.

Minimum Qualifications:

- Bachelor's degree or above, with more than 8 years of experience in LIVE operation or strategic operation, familiar with the development trends and trends of the LIVE industry, internet/consulting background preferred.

- Possess strong data analysis skills, proficient in using data analysis tools to conduct in-depth analysis and mining of LIVE data.

- Possess good communication and coordination skills and teamwork spirit, able to cooperate with personnel from different departments to complete LIVE projects.

- Proficiency in English is required. Additional language skill in Mandarin is a plus as the incumbent will be working closely with external stakeholders across Greater China.

Preferred Qualifications:

- Has strong learning and adaptability, able to quickly master new LIVE technologies and marketing methods.

- Passionate about the LIVE industry, with keen market insight and innovative awareness.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client is a renowned commodity MNC with an international presence. It is now looking to hire the following 2 operations roles:

1st role- Settlement Ops (Concentrates)

Working as part of the Settlements Operations team, you will be responsible for validating/preparing and presentation of invoices and supporting documents including letters of indemnity within deadlines in accordance with business transaction procedures, covering a variety of products including Power, Gas and Metals / Concentrates.

Key Responsibilities:

• Ensure pricing and due date calculations are in compliance with contractual terms
• Ensure timely and accurate settlement of invoices
• Invoice creation, reconciliation and settlement of physical and financial commodities trades for both payables and receivables
• Liaise with internal and external stakeholders to resolve invoicing discrepancies proactively and timely
• Ensure invoices are compliant with trading standards, tax and other regulatory requirements
• Identify and recommend improvements to Settlement’s processes
• Able to work independently without any direct supervision but also able to work as a team on projects
• Able to manage any ad hoc task and projects for Settlements when assigned
• Committed to seeing issues through until eventual resolution
• Carry out any other tasks as directed by line manager

Technical qualifications and skills:

· Minimum 2 years’ working experience

· Experience in working with Commodities such as Metals / Concentrates / Oil / Power / Gas etc

· Experience in reviewing physical trading contracts from a Settlement’s perspective

· Experience in preparation and presentation of invoices and supporting documents including letters of indemnity

· Comfortable in ensuring invoice data matches LC requirements

· Basic understanding of compliance procedures and issues in relation to Sanctions and Anti-Money Laundering

· Basic knowledge of incoterms and its implications

· Knowledge of UCP 600

· Excellent attention to detail including data entry

· Experience in working in a fast-paced trading environment

· IT proficiencies in Excel and trading system

· Knowledge in Australia, Japan and New Zealand power business will be an added advantage

2nd role: Financial Ops- Trade Support

• Trade validationto ensure that all trades are accurately captured in ETRM
  
• Trade reportingto keep abreast on latest reporting requirements set down by local authorities for OTC derivatives
  to ensure compliant reports are sent to the authorities (eg MAS, ASIC) before the stipulated deadline
  to trouble shoot and liaise with internal/external stakeholders in event of mapping or mismatched issues
  to carry out User Acceptance Testing (UAT), if required
  
• Review and propose appropriate enhancements to streamline processes
• Any other tasks as directed by your line manager.

Technical qualifications and skills:

• Fresh graduates with Degree and Diploma will be considered. Or you are a trade support operations candidate with 1 to 3 years of relevant experience
• Experience in Power & Gas, Env Products and Oil derivatives is advantageous but not necessary
• IT proficiencies on Excel Macro, VBA and any computer language will be an added advantage but this is not a must

To apply, pl send your cv in word doc to [email protected]. Pl also include details on your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by:

CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration: R1105649)

Date ad is posted - 5 November 2024

Responsibilities

• Handle operations in the cruise division which includes planning and arranging ground transportation, hotel bookings, shore excursions and other related services.
• Assist with field work when cruise ships or guests are in town.
• Work over the weekends and during public holidays may be required when cruise ships or guests are in town.
• Assist with the planning of ground operations prior to ship / guests’ arrival.
• Manpower planning for staffing on the ground during field operations.
• Create new and unique tour programs.
• Provide invoices for accounting to close after each cruise assignment.
• Assist with ad-hoc duties assigned.

Requirements

• Proficient in MS Office
• Able to work during weekends and public holidays when required

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Job Duties:

· Excellent project management, organization and team collaboration skills and management concepts

· Develops and prepares reports on progress and is responsible for delivering on-time and quality projects, data, etc.

· Develops project scopes and objectives, involving all relevant stakeholders

· Collaborates with various internal teams and external stakeholders

· Listens to others and accepts input from team members

· Clearly articulates ideas and thoughts verbally

· Relays relevant information to stakeholders in a timely manner

· Confers with supervisors as well as members of the team to determine progress of work and to provide information on changes in processing, methods, and follow-up with feedback received from other departments.

· All other duties and responsibilities as assigned

Requirements

· Min Diploma or Degree in any field

· No Experience needed, all training and guidance will be provided

· Relevant experience will be an advantage

· Excellent communication skills is a must

· Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to

[email protected] (Attn: Operations Exec)

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Our client is a Global Transportation MNC. Due to their current expansion plan, they are looking for a Operations Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.

Job Responsibilities

• Oversee and manage the full logistics process for project shipments, ensuring all documentation is in order.
• Ensure the timely and accurate transportation of goods from origin to destination.
• Prepare and handle all required shipping documentation, ensuring full compliance with international trade regulations.
• Coordinate with various parties (e.g. carriers, shipping lines, other service providers) to ensure smooth and safe transport of shipments.
• Track the progress of shipments and provide real-time updates to clients.
• Maintain high standards of operational efficiency and customer satisfaction.
• Any other duties as assigned.

Requirements

• Min Diploma in logistics / supply chain studies or equivalent
• Min 3 years’ relevant working experience
• Proficient in Microsoft Office would be advantages.
• Good understanding of transportation regulations would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

What do you get to learn

Paired 1 to 1 mentorship according to working style

Client visit with mentor to gain broader experience and to experience client’s workplace

Mapped Progression with the Company

Enjoy

• Quarterly events and bonding workshops
• Great Team Spirit
• Big and cohesive division
• Comprehensive Training
• Dynamic Working environment
• Central Location (at Orchard)
• Exciting Opportunities to develop a rewarding career

Job Description

• Responsible to source, evaluate and experiment various recruitment methods to attract, engage and hire potential candidates via various social media platforms, networking events, offline recruitment, infrastructure advertisements, collaterals etc.
• Liaise with multinational corporate clients to provide the best staffing solution in the healthcare industry.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Ensuring solutions meet business needs and requirements
• Proactively establish a set of long-term relationship with clients in the healthcare industry
• Engage in full cycle recruitment process from sourcing, matching, and onboarding of candidates to the best suited job.
• Manage candidates on career progression and employment matters.
• Grow and maintain your own client portfolio.
• Work collaborative in a team to achieve targets

Requirements

• Minimum Diploma/Degree in any discipline.
• Have the passion to liaise with people from all walks of life.
• On Job Training provided.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Our client is a Automotive Manufacturing MNC. Due to their current expansion plan, they are looking for a Luxury Sales Advisor (Front Line) to join their team, in hopes of developing the current high performing team. They are located in the Central.

Job Responsibilities

• Identify customer needs by understanding their background, reason for visiting, and purchasing timeline, building a comprehensive customer profile.
• Provide personalized information to educate and inspire guests, offering a customized experience based on their interests.
• Demonstrate expert knowledge of all products and services for owners/customers.
• Support sales efforts by capturing customer contact details and scheduling test drives for individual who interest/potential to buy.
• Consistently update the CRM system to ensure accurate and up-to-date sales and delivery information for management.
• Facilitate vehicle preparation and delivery appointments, offering customized orientations based on the customer’s individual preferences and comfort levels.
• Any other duties as assigned.

Requirements

• Min 2 years’ relevant working experience
• Good Customer Service
• Good Communication Skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities

• Prepare renewal letters and offers

• Assist with the pricing and repricing of products

• Draft quotations slips and data entry into system

• Handle the processing of policy alterations of Life policies

• Support team with resolving queries raised by clients and staff

• Assist in the credit control functions for business and service

• Perform checks to point out any administrative errors and key into system

Requirements

· Proficient in MS Office

Qualified candidates are invited to submit their applications in (MS Word) format to

to Shaun Quek Yew Meng R1660732

shaunquek (a) recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Only shortlisted applicants will be notified.

Beauty Advisor/ Retail Sales

(Korean Skin care Products)

• Working Days: 5 days
• Working hours: 44hrs (Rotate Shift) Operation hours 10am – 10pm
• Location: Orchard
• Salary: S$ 2,500 - 3,500 (depend on experience)

Responsibilities

Customer Service

• Deliver excellent customer service, cultivating a pleasant shopping experience for customers.
• Handle daily customer queries & feedbacks with prompt and fitting solutions
• Review and handle returns and exchanges in compliance with company policy
• Contribute creative ideas to build / develop strong regular clientele

Operations

• Support daily business operations of the retail store. (eg: cashiering function, house-keeping)
• Ensure store presentation is consistent with brand image
• Assist in sales plans execution & participation in conjunction of marketing events & promotions.

Inventory replenishment

• Assist in visual merchandising whenever new stocks arrive, to provide optimal shopping experience for the brand
• Work closely with the Store Manager & Assistant Store Manager to achieve KPI(s) and for any other store related matters
• Operates POS cash register & handles various payment mode with accuracy
• Communicates feedback gathered through in-store activities to supervisors

Other duties

• Perform any other ad hoc duties that may be assigned from time to time (eg: Stocktake exercises)

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

(Part Time) Beauty Advisor (Skin Care Product)

• Min. 3 months commitment
• Salary: $12/hr
• Working hours: 12pm-8pm (1 hr unpaid break)
  Work Schedule: Min 3-4 days in a week (inclusive of 1 weekend)
• Outlet Locations: Vivocity, ION, Takashimaya, Raffles City, Parkway, Ang Mo Kio, East (Changi Airport/Tampines), etc (rotational; must be able to commit to more than one location )

Job Description:
•  Demonstrate a thorough understanding of skincare products, ingredients, and their benefits.
•  Engage customers to assess their skincare needs and concerns.
•  Recommend suitable skincare routines and products based on individual requirements.
•  Provide product demonstrations and explain the application techniques
•  Proactively cross-sell and upsell products to maximize sales opportunities.
•  Assist in maintaining the cleanliness, organization, and visual merchandising of the store.
•  Monitor inventory levels and promptly restock products as needed

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/7143

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Review, validate and monitor budgets, funds, expenditures, forecasts, and contingency drawdown for respective projects throughout the entire project lifecycle.
• Review cost estimates, develop and maintain forecasts, and cost control plans for assigned projects.
• Track and analyze project expenditures, identifying variances from budgets and recommending corrective actions.
• Conduct cost risk assessments and develop mitigation strategies to minimize budget deviations.
• Support to review and analyze material contracts and contractor subcontracts, ensuring alignment with project specifications and budget parameters.
• Manage and track change orders associated with material contracts and subcontracts, ensuring proper cost control carried out and approval processes is in accordance to Micron’s Construction Management of Change (CMOC)
• Support in reviewing estimate and justification for change according to Micron’s Change Management process.
• Collaborate with project teams across engineering, procurement, and construction disciplines to identify cost-saving opportunities.
• Analyze financial data to identify trends, discrepancies, and opportunities for cost savings, presenting findings to management and recommending actions.
• Monitor and verify project costs, including materials, labor, and equipment, ensuring accurate cost allocation based on Work Breakdown Structure (WBS) and financial reporting.
• Carry out regular updates to WBS dictionary and ensure standardization is effectively used throughout the project.
• Prepare comprehensive cost reports and presentations for project stakeholders. Maintain a strong understanding of cost control principles and best practices within the semiconductor industry.
• Utilize cost control software and tools to manage project financials effectively.
• Implement and oversee cost auditing processes to ensure compliance with company policies and financial regulations, identifying and resolving discrepancies.

Qualifications:

• Bachelor's degree in Engineering, Construction Management, Quantity Surveying, Finance, or a related field.
• 7 to 10 years of working experience in the Construction Industry
• Minimum 3+ years of experience in cost control, preferably within the semiconductor industry or a similar capital projects environment.
• Strong understanding of cost estimating, budgeting, and forecasting methodologies.
• Excellent analytical and problem-solving skills.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and cost control software.
• Meticulous attention to detail and a strong work ethic.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.

Preferred Qualifications:

• Experience with Contingency Drawdown management and Quantitative Cost Risk Analysis (QCRA)
• Experience with Earned Value Management (EVM) principles.
• Knowledge of semiconductor manufacturing processes and equipment.

Job Description:
As Frontend Central Product Integration Engineering (CPIE) team at Micron Technology, Inc., you will be responsible for leading new initiatives to deliver pioneering process capability, best-in-class bits per wafer (Yield) with the highest quality and fastest speed through innovation and collaboration with mutli-functional teams. Your primary focuses include but not limited to:

• Initiate new data solutions and methodologies to:
1) identify process, test, and design improvement opportunities;
2) modeling, monitoring and aiming for tool performance benchmarking;
3) Process equipment prognostics and process integration optimization;
4) Identity test optimization opportunities for high product grade yield improvement.
• Collaborate with site Process & Equipment Engineering, Manufacturing(MFG), Product Integration Engineering (PIE) and Data Science (DS) team to establish feasibility of new initiatives, demonstrate business values, and prototype solution mock-ups;
• Partner with Global Quality (GQ), Product Engineering (PE), Central PEE(CPEE), Smart Mfg Artificial Intelligent (SMAI), Technology Development (TD), and Suppliers to deliver end to end solutions, implement BKM development and deployment to production.

Collaboration

• Partner closely with multi-functional teams to ensure successful communication and collaboration for project implementation.
• Detail oriented with the ability to work independently
• Dependability and able to work effectively in multi-functional teams.
• Facilitate and lead activities in redefining and optimizing current system, methods, tool, skill to be Best In industry.
• Manage priorities and enhancements to improve business processes and existing systems that are global in nature.
• Willingness to work during non-standard hours when needed to provide support to engineering teams at any Micron site.
• Strong growth mindset and willing to continue to learn, unlearn, relearn.

Communication

• Effective communication skills in verbal/written.
• Self-motivated. Able to work independently with minimal supervision.
• Able to travel as required to support department and company objectives.

Requirement and Technical Competency:

• Experience in PIE, Process & Equipment Engineering and Data Science. Understanding of Process/Product Integration will be advantageous;
• In depth knowledge of processes, equipment and control system;
• Proficiency in data analytical tools such as Y3, JMP, Python to perform numerical experiment. Proficiency in Statistical/Machine Learning will be additional advantageous;
• Proven track record to make decisions, multi-task, and solve problems and address root causes.
• Exhibit critical thinking to find opportunities.
• PhD/Masters/Bachelors with relevant course of study and experience

The Marketing Lead is responsible for providing guidance to the Marketing Team by evaluating and developing omni-channel marketing strategies, coordinating brand-building efforts to increase awareness and improve the positioning of all COTY brands to eventually gain market share and achieve both revenue and profitability targets. This role is a pivotal one for the Singapore Team and the incumbent needs to be a strong and empathetic leader, highly collaborative, working closely with key stakeholders, both internal and external.

RESPONSIBILITIES

1. Distribution & Pricing Strategy

· Acts as the guardian of all COTY brands and adhere strictly to our global distribution strategy and competitor adjacency guidelines, protecting the positioning of our brands in the local market to maintain brand equity

· Adhere strictly to new door opening process, starting with obtaining CCO Office approval to working closely with both Global Trade and Global Merchandising Teams from start till end to ensure successful executions

· Ensure that our yearly pricing strategy is competitive and defend when necessary, while monitoring market trends and taking into consideration both external and internal benchmarks to set the right prices for all our products and services, especially for core pillars

2. A&P Budget and P&L Management

· Work closely with the Country Head and Commercial Lead on annual 3-year business plans, ensuring a bottom-up build towards A&P budgets for all brands to achieve both net revenue and retail sales targets

· Manage marketing spends to ensure that they drive the maximum impact and achieve our desired ROI, while remaining compliant with company polices

· Be sharp and highly adaptable when it comes to monthly and quarterly A&P budget landings and be ready to streamline or cut budgets due to business situations or when there is a direct mandate from the Leadership Team

3. New Launches, Repushes & Forecasting

· Guide the team in sizing new product launches accurately, in accordance with Commercial Excellence guidelines and business priorities

· Oversee forecasting of both core pillars and new product launches to ensure optimum weight of business is maintained to drive strategic growth of both product categories and franchises

· Be agile and quick to pre-empt or react to both market and sales trends, executing immediate changes in rolling forecasts to ensure we do not under-forecast and miss out on opportunities, or over-forecast and end up with high excess and obsolete stock inventory

4. 360° Omni Marketing Plans & Brand Building

Media/Digital

· Guide the team and appointed agency to develop plans which are in line with our global media strategy and fashion house license requirements while keeping business priorities, audience profiles and KPIs in mind

· Focus on driving plans which are minimally USD 100,000 investment per campaign to drive greater impact and results

PRIM

· Guide the team and appointed agencies on both short-tail and long-tail PRIM strategies and plans for our priority brands – short-tail impact is necessary for social listening rankings, but long-tail sustenance is crucial for brand longevity

· Ensure strong and distinctive tribes are built for priority brands and maintain collaborative relationships with all key opinion leaders to build long-standing communities of brand ambassadors

· Key focus to be put on social advocacy and user-generated content with key opinion consumers to drive authenticity

CRM

· Embark on crucial first steps to rolling out both official communications programmes (Phase I) and loyalty programmes (Phase II) for priority brands

· Be highly resilient when dealing with various internal and external stakeholders and red tapes during the pre-launch process; work hand-in-hand with ISEA CRM Lead to iron out issues and clear obstacles as we navigate through the complexities with Global CRM, IT and Security Teams

Trade Marketing & Consumer Eventing

· Keep brand desirability and consumers’ tastes and preferences top of mind when it comes to developing trade marketing plans in accordance with channel strategy to drive purchase conversion

· Ensure retail activations are talk-of-town trendsetters, with best-in-class retailtainment and gifting mechanics to achieve sales targets

· Traffic drivers, sampling and new customer recruitment are mandatory for all retail activations

Store Design & Visual Merchandising

· Lead the team on both permanent merchandising (new door openings or renovations, planogram changeovers, etc.) and temporary merchandising (trade/consumer podium activations) projects, ensure global guidelines are met and fashion house approvals are obtained before every execution

· Guide the team for CAPEX budget topics and ensure all fixed assets are properly capitalized for P&L management

· Ensure accurate and timely retro-planning is in place for every major permanent merchandising project in order to meet targeted opening dates

· Ensure all temporary merchandising projects are cost-efficient and profitable

· Navigate through any intricacies and manage any crisis which may arise with both internal teams and external stakeholders such as landlords (malls), retailers and contractors, etc.

5. Stakeholder Management

· Collaborate with the Commercial Lead in the development of strong relationships with key landlords and retailers across all channels and conduct high level negotiations together to deliver successful outcomes and results

· Liaise and network with the broader organisation regionally and globally to develop and drive co-marketing plans together and leverage on best practices – this includes Regional Teams (Asia & ISEA), Global Trade Teams, Global Merchandising Teams, Global Communication Teams and Global Digital Teams

6. People Leadership

· Recruit (when needed), develop, retain and rotate top talents within the organization

· Mentor individuals towards the fulfilment of both personal and business objectives; drive all short, medium and long-term career planning and succession planning conversations including development plans for individuals

· Identify key personnels who are able to assume broader responsibilities and be an advocate for them when it comes to advancement opportunities

· Inspire by setting an example and being a good role model; instil confidence and motivate teammates to deliver their KPIs and set a high standard of performance

Promote a high level of team camaraderie and engagement amongst teammates, ensuring a laser-sharp focus on common goals so that successes are celebrated together, and the team is strongly united to navigate setbacks and find solutions together

REQUIREMENTS

· Bachelor’s Degree in Business Management and/or Marketing (or any related/equivalent discipline)

· Minimally 10 years of relevant Marketing and/or Brand Management experience in Beauty or FMCG industry

· Minimally 5 years of People Management experience and/or has led a team of at least 3 to 5 direct reports

· A strong leader who is able to lead with empathy and recognizes the importance of mentorship

· Has outstanding communication and presentation skills, understands the importance of maintaining utmost decorum in formal and public settings

· Is resilient and agile, able to take on new challenges and adapt to changes

· Has a sharp analytical mind, good in problem-solving

· Has a collaborative mindset and is a team player

· Possesses excellent organizational and timeline management

· Possesses an in-depth knowledge of the Singapore domestic market, preferably someone who already has cemented strong relationships with the key industry players

Do you want to lead marketing and commercial plans for one of our billion-dollar brands? P&G Brand Manager identifies business opportunities and works with the multi-functional team to build cohesive commercial plans for our brand in Vietnam Market! You are expected to lead and collaborate with different subject matter experts to deliver end-to-end plans for Vietnam via qualifying communication ideas, adjusting portfolio pricing and identifying shopping barriers and opportunities.

Your Team

You and other Brand Managers will report to the Senior Brand Manager or Brand Director for the Business Unit. You will work extensively with colleagues from Analytics and Insights, Sales, Communications, Finance, Research & Development etc.

What Success Looks Like

• Demonstrate positive relationship building skills in initial engagements with multi-functional teams
• Deliver Scorecard Business Targets, in line with the goals of the Business Unit
• Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design
• Successful Design and Deployment of Marketing Toolkits for the Brand

Responsibilities of the role

• Identify consumers’ needs and wants for P&G’s products, and provide inputs to Research & Development and technical team to design the right package and formula to win with local consumers
• Lead consumer researches to develop qualified brand concept, benefit and claims that addresses consumers’ unmet needs
• Communicate with local partners, stakeholders and suppliers to drive P&G business initiatives
• Lead creative agencies to develop communication ideas and execute TV copy production designed/customized for the cultural nuances of consumers
• Develop initiatives fit-for-use toolkits (including copy, prints, digital i-banners, social & eCommerce contents, sampling trial toolkits, in-store activation and demos, etc.), and deploy/guide the delivery team for execution
• Coordinate with R&D, Consumer Research teams to qualify the product and package through various tests.
• Craft promotion/pricing strategy and customer/distributor trade terms with the local trade team
• Work with technical team to find the best solution of supply chain to manage the product cost within affordable level

Qualifications

• Bachelor’s or Master’s degree, preferably with some business focus
• Excellent forward-thinking, strategic and courageous leadership skills
• Strengths with strategic and analytical thinking
• An ability to drive innovation and brand growth
• Strong ability to communicate and team capabilities
• At least 1 year experience in Vietnam Market or Knowledge of Vietnamese market is needed as the role requires you to work on our product branding and executions for the Vietnam market

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

As a Global Procurement Category Manager at Micron, you will develop and execute a holistic sourcing and management strategy for a specific category of spend and lead a team dedicated to this category. You will participate in the development of strategies for assigned categories by conducting an assessment of a category current and future needs, analysis of market trends and potential suppliers, analysis of Total Cost of Ownership (TCO) and opportunities to leverage changes in processes, systems and product/services, and estimating timing and level of savings capture.

In this role you will manage implementation of each category strategy by establishing site-specific implementation timing, identifying required implementation resources and developing communication channels and tools to introduce the new strategy. In addition, you will develop and lead cross functional teams to execute on strategy.

Other responsibilities include ensuring department compliance to company policies and departmental procedures. You will provide leadership for building and implementing department strategies, processes, and policy through active oversight of functional teams and projects, and mentor functional leaders through collaboration and the development of sustainably successful solutions. You will also be responsible for conveying corporate business initiatives, aligning team and individual goals to business objectives, and driving overall high performance within your team and the department.

Build and Execute Strategic Sourcing and Category Management Plan for Assigned Categories

• Work with direct and cross-functional teams to plan strategic sourcing direction for category
• Recommend targets for spend reduction, purchasing efficiency, customer services and supplier management
• Identify and implement category specific savings levers
• Recommend resource levels across procurement sourcing categories, projects and functions
• Monitor and adjust category compliance (e.g. risk, spend, quality, supplier segmentation, management)
• Monitor the implementation of sourcing strategies and contract compliance and participate in the resolution of any constraints or issues
• Deliver category savings and scorecard metric targets
• Communicate sourcing trends and results for assigned categories to the AT Capital Director
• Maintain supplier segmentation map for category; build partnerships with strategic suppliers
• Assist AT Capital in building integrated strategic plan

Build an Effective Team

• Develop a high performing team
• Establish job responsibilities and performance and development goals for direct reports
• Collect, review, and provide verbal and written performance feedback to continuously develop your team
• Monitor and oversee individual and team performance
• Coach, mentor and develop current and future Micron leaders
• Prioritize objectives, remove barriers, and drive for accountability
• Support learning opportunities within department and plan development opportunities for direct reports
• Lead special projects, department initiatives, and mentor cross functional teams

Collaborate with Stakeholders to Deliver Strategic Solutions

• Develop and maintain expertise in the assigned spend categories
• Implement processes to monitor stakeholder satisfaction with key suppliers
• Drive customer-centric approach to solving issues and representing Procurement
• Maintain close interaction with business partners to ensure category-related needs are addressed
• Manage conflict and build effective relationships with internal and external stakeholders
• Provide advice to senior and executive management on strategic decisions related to the category

Interface with Customers, Procurement Business Partners, and Suppliers on Category Strategies

• Ensure customer category requirements met
• Communicate strategic sourcing goals, category management plans, initiatives and targets to customers
• Maintain relationships with supplier senior executives
• Initiate and sustain effective communication with internal and external stakeholders

Ensure a Safe, Compliant, and Ethical Work Environment

• Maintain knowledge of and apply company safety, labor, and ethics policies
• Communicate requirements and expectations to leaders and external stakeholders
• Ensure execution of mandatory training for organization
• Identify and resolve and / or report potential safety, security, and labor issues

Candidate Profile:

You must have at least a bachelor’s degree with at least 10 years of experience in strategic procurement and/ or semiconductor equipment related experience with at least 3 years in a leadership role. You must have good experience and/or knowledge in establishing procurement category strategy with a proven track record in effective total cost of ownership and good suppliers & stakeholders relationship management within a global manufacturing network. You should possess strong analytical and decision-making skills, with good business acumen. You must possess excellent communication & interpersonal skills with the ability to work at all levels. Experience in semiconductor manufacturing, especially in assembly & test is highly advantageous.

Preferred Skills:

• Experience in semiconductor memory or related industries
• Familiarity with advanced packaging and test technologies
• Consistent track record in driving total cost of ownership, aligning & executing category strategy within company network, sourcing new sources

Responsibilities and Tasks

STRATEGIC PROGRAM/PROJECT MANAGEMENT

• Understand short-term and long-term goals within OCT and the Network, and how they relate to company goals. Assist in driving program and project goals across the Network using common methods and metrics. Prioritize and align Program project portfolios with network goals, program metric targets, and across departments and sites
• Recruit required SME and appropriate team members for each project utilizing the portfolio process where required
• Drive accountability through clear communication, informal feedback, effective project management and appropriate use of metrics
• Be responsible for partnering in the identification of opportunities for improvement in key performance indicators, leading teams in the innovation of solutions to achieve success
• Lead global, cross-functional initiatives or enabling projects that support OCT and Company objectives
• Works with Program and Speed Execution Alignment Team (SEAL) Manager to clarify and drive project objectives to deliver the project value to the Program
• Work with peers and functional managers to agree on a common direction for global initiatives and strategic projects
• Develops metrics for benchmarking project performance. Identify and share BKM’s for program and project success
• Mentor worldwide project managers and provide assistance as needed to enable success
• Drive continuous improvement of OPMO, Network, and Micron portfolio, program, and project methodologies and processes

TACTICAL PROJECT LEADERSHIP

• Clearly outline project goals for each employee or department and how they impact or support Fab Leadership Team (FLT) or Corporate Initiatives
• Facilitate the definition of project missions, objectives, key tasks, as well as time and financial resource requirements. Provide yourself as a “conduit” between the Micron Manufacturing facilities and cross functional projects as required
• Work with project members to establish aggressive but achievable goals
• Develop benchmarks and frameworks to monitor project progress, risks, and change; and take corrective or proactive steps when necessary
• Work with the Fabs, PMO office, and the Central team to define, develop and maintain systems that allow for program and project success
• Understand and communicate to appropriate Micron members the project status, risks, change requests and requirements for completion
• Act as an advocate for business process improvements; and engineer solutions for business problems related to the project while meeting objectives

COMMUNICATION

• Maintain a strong and open relationship with peer group and appropriate managers in other functional areas. Communicate and respond to issues in a timely manner
• Demonstrates ability to give effective presentations to both small and large groups on project updates and new initiative proposals
• Periodically follows up with management team to ensure area goals are being met and get assistance in the removal of any obstacles that are preventing their completion. Uses all available resources to manage the successful completion of goals (including resources outside of the area)
• Ensure members have well documented update on area issues and projects update on a regular basis
• Provide updates both internal to the group, as well as all Fabs. Updates should show progress against the timelines
• Schedule meetings as required with your peer groups and update on areas performance, changes in Management decisions
• Develop external relationships to achieve new ideas and procedures to keep pace with Industry standards and methods
• Demonstrate cultural sensitivity - Show respect for different cultures and languages; learn to pronounce names correctly; speak English slowly and clearly when interacting with non-native English speakers; invite feedback to ensure others understand
• Use conference call etiquette and enforce it during all meetings

TRAINING & DEVELOPMENT

• As new business processes are developed ensure training is provided and work with the training group to assist in development of training materials as required
• Develop clear successors within your group and coach/mentor to develop skills needed as a successor
• Work with Network Partners to ensure training needs are met.

SAFETY

• Maintain safe working environment!

Requirements :

Education

• Bachelor's Degree in Electrical Engineering/ Industrial Engineering/Operations Management/ Project or Program Management/ related field of study

Experience

Preferred

• PMP certification is a plus!
• Agile Scrum Master

Workplace

Travel Required?

• Yes

About Micron

As the leader in innovative memory solutions, Micron is helping the world make sense of data by delivering technology that is transforming how the world uses information. Through our global brands — Micron, Crucial and Ballistix — we offer the industry’s broadest portfolio. We are the only company manufacturing today’s

As FE CPIE (Central Product Integration Engineering) HBM (High Bandwidth Memory) PI Senior Manager at Micron Technology, Inc.

You will be responsible for providing leadership to the global Micron network to drive leading edge HBM Product yield, quality improvement, new product introduction (NPI) through technical expertise, business process management and project execution, collaborating with Japan, Taiwan, Singapore and US team, driving product maturity within a defined schedule while maintaining the highest standards of quality.

Responsibilities and Tasks

STRATEGIC LEADERSHIP

• Work with FAB to drive for best-in-class (BIC) Yield ramping.
• Work with key business partners to develop strategic Process Integration tools, systems, methodologies, capabilities and roadmaps. Ensure such support and roadmaps meet business expectations to enable achievement of strategic objectives and Micron’s business plan.
• Create an environment with your group that encourages innovation and technical leadership.

TACTICAL LEADERSHIP

• Conduct ongoing metrics reviews of critical group deliverables to business. Ensure work reviews are conducted on all programs, projects and critical activities to ensure achievement of committed performance. Establish structure for subordinate manager to conduct such reviews within their teams. Ensure such reviews are aligned and effective.
• Provide direct leadership on most critical group deliverables and escalated performance items to ensure barriers are removed and correct resources are applied. Ensure timely and transparent communication with business partners if performance issues will risk business objectives.
• Provide periodical one-on-one sessions to review progress to the Work Plan and adjust training and performance goals.

PERFORMANCE MANAGEMENT

• Ensure clear direction, performance goals, job profiles and job expectations are established for all Team Members.
• Partner with Team Members on establishing aggressive but achievable goals. Maintain a balance between task-related goals versus results-driven goals.
• Drive accountability through clear communication, informal feedback, effective project management, and appropriate usage of metrics.

COMMUNICATION

• Provide regular and structured communications to your team, including progress toward strategic objectives, Operations goals, priority projects, and company status. Ensure Team Members are well-engaged and motivated to achieve group and company objectives. Ensure subordinate managers communicate consistently and in alignment with your regular communications.
• Ensure structured communications with Team Members provide proper motivation and optimism toward achieving Process Integration Engineering vision and mission.
• Develop external relationships to achieve new ideas and procedures to keep pace with industry standards and methods.

TRAINING AND CAREER DEVELOPMENT

• Ensure the group’s training roadmap is maintained. Focus on developing leading-edge skills and preventing isolated skill sets that risk business continuity.
• Ensure leaders set specific training plans, performance goals and development activities for their Team Members.
• Develop potential successors within your group and coach/mentor to develop skills.

Experience

Required at least 2 years experience as PI/YE managers

Travel Required: Yes. Willing to travel as needed to support department goals

Travel Frequency: 20-50%.

Probe Test Solutions Engineer will develop and maintain wafer level test programs to test functionality of NAND Flash products.

As a Probe Test Solutions Engineer, you will develop and maintain wafer level test programs to test functionality of NAND Flash products.

The general responsibilities of the position include but are not limited to the following:

• Develop and maintain wafer level functional test strategies and programs for semiconductor NAND Flash products
• Collaborate with various engineering and production groups to ensure test program, infrastructure and system readiness for new product introduction as well as high volume manufacturing
• Improve device yield, reliability and quality through test condition optimization, advanced redundancy analysis schemes, data analysis and test equipment hardware optimization
• Provide cost effective and innovative solutions for production test flow optimization with cutting-edge test time reduction methodologies
• Develop and release test programs to production in a timely manner
• Assist process and production teams by providing necessary engineering expertise to ensure smooth manufacturing operations

Requirement:

• Bachelors/ Masters in Electrical/Electronics/Computer Engineering or equivalent
• Showcases good programming skills and experience; Python/C/C++ knowledge
• Solid analytical problem-solving skills
• Excellent verbal and written communication skills
• Good understanding of semiconductor industry and semiconductor device physics
• Knowledge of Unix/Linux environment will be an added advantage
• Keen on semiconductor industry

Directs and coordinates engineering activities concerned with development, procurement, installation, and calibration of instruments, equipment and control devices. Determines conditions under which tests are to be conducted, and phases of test operations. Coordinates operational, functional and performance phases of tests. Analyzes and interprets test data. Prepares technical reports of for use by engineering personnel.

This role is within Package and Development Engineering (PDE) group of Micron. This is a global department with teams located in USA, Singapore, Malaysia, Taiwan, and India. As a PDPE (Package Device Product Engineer) in PDE, you will be responsible to prepare for new DRAM, NAND or MNAND products and coordinate resources, testing, and analysis over the lifecycle of the product. You will run data analysis and modelling, create, and maintain root cause analysis documentation, analyze parametric, probe level (Front End) and electrical test (Back End) data and respond to failures. In this role, you will work with various Technology Development (TD) & New Product Introduction (NPI) Engineering (Electrical Failure Analysis (EFA), Physical Failure Analysis (PFA), Assembly) and Manufacturing groups to find the root causes of the failed units.

Responsibilities and Tasks

• Enable new test signals in BE which would capture assembly related failures.
• Work with Test Solution Engineering (TSE) & Product Engineering (PE) to ensure standardize test coverages & chars. Define Char limits, and approval of any test related changes.
• Development of new out-of-control-action-plan (OCAP) and its sustenance
• Provide Lot disposition based on parametric data observation in case of out-of-control (OOC) trigger.
• Ensure that Silicon & assembly process meets Product expectations by extracting and analyzing Probe and BE test data.
• Participate in Phase Gate review meetings, presenting the data analysis and deciding on Phase Gate exits related to electrical Test data.
• Analyze test failures, coordinating EFA & PFA to identify the root cause. Implement fixes for fails (Fab process or Design or Assembly Process)
• Finding out the correlation of test failures to assembly process and updating the database with the signatures observed
• Support Global and Local material review board (MRB) in case of excursions and RMA related to package intrinsic design. This includes analyzing electrical test data for root cause analysis (RCA) and assessing the health of the contained material.

Requirements

• Bachelors/ Masters in Electronics, Device Physics, Applied Physics, Electrical
• Sound knowledge of device physics
• Knowledge in Engineering Statistics
• Experience in data (electrical) analysis and modelling (JMP, Spotfire is a plus)
• Experience in programming (Python or Perl)
• Effective communication skills in written and spoken English
• Good multitasking and organizational skills, able to make decisions in complex situations
• Excellent problem solving and analytical skills
• Experience in NAND / DRAM memory or related field
• Knowledge in semiconductor packaging assembly processes
• Experience in fabrication processes, electrical characterization techniques, metrology techniques

Job Description

As a Senior / Principle Engineer in PDE (Package Development Engineering) at Micron, you will be responsible for the Advance Packaging success within your scope (MRDA) and guided by functional objectives, in terms of process, equipment and materials definition, development and/or optimization. You will be managing and optimizing your area's performance to meet or beat defined metrics. You will apply extensive knowledge to carry out tactics and collaborate with internal and external partners to build and implement packaging technology roadmaps aligned to corporate strategic objectives. You will provide advice to senior management related to tactical decision for the function. You will interact with executives, major customers and/or site managers to provide consultation, influence decisions and identify and resolve critical issues.

Identify, select, and evaluate new process, equipment and/or technology to support current and future requirements for MRDA area

• Define, development and establish new process, equipment design and/or capability requirements aligned to Process and Packaging Roadmap
• Develop and engage creative solution for new process, equipment capabilities and/or solution to identified constraints or future technology requirements
• Work with equipment suppliers to develop new capability
• Actively participate in Package Development Engineering activities
• Conduct equipment benchmarking to establish the equipment suppliers and platforms for current and future need
• Create decision matrix for equipment and material selection
• Generates and set-up ADC, set-up/improve recipes
• Set-up PMON, Sampling Plans, BKM, CIP Strategies & performance indicators

Installation and qualification of new equipment platform and handover to production group

• Plan/submit capital request to acquire new Equipment
• Create purchasing specification (Doc2) document
• Establish the new equipment qualification criteria and activities roadmap with respective functional team
• Establish project handover requirements and procedures upon machine qualification
• Prepare documentation for handing over with respective site owner
• Conduct data gathering for low volume production
• Conduct training for Site representatives/personnel
• Establish the feedback loop for Continuous Improvement after mass volume production

Define, improve and/or maintain a matrix of key equipment platform capability and constraints (TOR - Tool of Records) on current and new equipment platform

• Maintain and regularly update the TOR, with inputs from local or other assembly site
• Maintain general knowledge of process and material characteristics and translate to equipment design requirement
• Search continually for new equipment or suppliers with improved or new capability that is aligned to Process/Packaging need

Collaborate with production group on upgrades of existing production equipment through continuous improvement projects

• Maintain knowledge of design constraints and weakness of existing platform
• Participate in the continuous improvement projects involving equipment improvement and upgrades

Job Requirements/ Qualifications:

• Bachelor / masters in electrical engineering, Materials Science, Chemical Engineering, or related field. A PhD is a plus.
• 4 or more years of experience in Semiconductor Manufacturing with proven track record of technical leadership in semiconductor manufacturing, preferably in MRDA Process & Equipment Engineering. Experience in other Front-End areas, in PWF & HBM technology is of greater advantage.
• Be able to comfortably work across organizational boundaries and geographies.
• Ability to effectively collaborate with multi-functional organizations to understand needs and translate them into actionable plans, deliverables, and resource requirements.
• Demonstrated ability to drive and implement a wide range of global initiatives with global teams.
• Organized, meticulous, and strong focus on results.
• Demonstrated ability to inspire teamwork and to effectively lead others.
• Demonstrated track record in baseline performance improvement, business process creation, process simulation techniques, data interpretation skills and proficiency in statistical analysis/method.
• Excellent analytical skills and organizational competency
• With good oral and written English communication skill

Responsibilities:

• Functions as a technical leader of the Global Customer Success Services organization, addressing technical product questions, resolving technical problems, or advising customers on ways to reduce system outage.

• Possesses expert knowledge and experience of all Veritas products in their competencies and in-depth knowledge of other products and/or platforms.

• Completes certifications (as required) on Veritas products within their specialty along with certifications on operating systems, hardware and or network systems.

• Interacts with customers’ technical leadership and/or management rank, advising them in crisis situations and providing best practice recommendations.

• Provides remote and onsite technical support and communications for high severity issues and technical assistance for product upgrades.

• Drives and assists in customer technical escalations, working on resolutions and leading postmortem discussions.

• Responds rapidly to unplanned events, including after hours for Severity 1 issues.

• Coordinates and expedites support cases with Backline, Engineering, Product Management, and others within Veritas on behalf of the customer.

• Proactively communicates relevant technical information and alerts on known issues, hot fixes, new releases, etc.

• Drives and delivers Customer Success Service Catalog as they are defined, developed, and standardized, including customizing services as per unique customer requirements.

• Creates and presents technical knowledge transfers for all Veritas products in their competencies.

• Be available to travel to a customer site within a reasonable notification and short response time.

• Works alongside Customer Success Manager and internal stakeholders (like Account Executive, Sales Engineer, Consulting, Product Management etc.) to ensure customer satisfaction with Veritas solutions.

• Partners with customers to maximize their investments with Veritas products and increase customer product consumption and satisfaction.

• Communicates professionally and effectively at all organizational levels externally with the customer and internally within Veritas.

Experience:

• Bachelor’s degree (B.A./B.S.) from four-year college or university; or 4+ years related experience and/or training; or equivalent combination of education and experience is required.

• Minimum of 6-8 years overall customer facing experience.

• Minimum of 3-5 years administering or supporting NetBackup, Infoscale or Enterprise Vault software products in an enterprise environment.

• Minimum of 3-5 years administration and technical experience with servers, networking hardware and software, O.S. software (Unix, Linux, Windows), and other information technologies such as SQL, VMWare, etc. is required.

• Certifications such as Veritas Certified Professional (VCP), MCSE, VCAP, RHCE, etc. will be an advantage.

• Willingness to work out of normal business hours without prior notice (upon customer demand) is required.

• Flexibility to travel and spend time away from home at short notice to various customer sites internationally.

• A strongly self-motivated person with the ability to work remotely with minimal supervision is a must.

• Due to frequent customer meetings, technical TOI’s, technical and political escalations, etc., exceptional verbal and written communications skills and being well organized is required.

• Exceptional presentation and proactive customer service mentality is a must.

• Strong analytical and problem-solving skills with the ability to think laterally to provide a solution.

• Keen to learn and keep pace within a rapidly changing environment with the desire to continue learning the latest technologies.

As Satellite Planning Engineer, you are responsible to work with the various central and site stakeholders to conduct strategic scenario and capital planning analysis. You will be closely involved in the Fab Scenario Optimization Study, Business Plan, Supply Chain and key processes such as Supply & Operation Planning (SnOP) and Model of Record (MOR).

This role requires flexibility and ability to maintain global relationship; good communication and presentation skills; and ability to provide clear and qualitative data analysis for the upper management to support decision making. You should possess detailed understanding on capacity planning, business process, and identifying opportunities to support scenario optimization.

Responsibilities and Tasks:

[Scenario]

• Apply optimization concept and technique to ensure optimal loading volume across horizon able to meet target bit (GB) and market share while considering new technode qual milestone and ramp planning.
• Apply industrial engineering concepts to model the capacity thresholds to support existing and future technology
• Ensure all the required scenario options are well analyzed. Call out opportunity and propose options for better return scenario
• Collaborate with Central teams to plan capacity requirements of future products and to quantify the impact on existing and future capital spend
• Using qualitative and quantitative analysis to explain scenario cause – effect relationship for tooling purchase and capital impact differences
• Provide yellow field cost of transition (CoT) for each technode and understand the correlation between theoretical CoT vs actual CoT
• Defining new technode CoT and understand the gap between budget vs actual technode capex
• Adhere to calendar requirements and agreements with respect to Business Planning Process
• Flexible and agile to changes in Business Planning
• Coordinate with all relevant stakeholders to ensure all the parameters updates are in-place so that can be utilized correctly for quarterly business plan study
• Create, Maintain and update Satellite Sharepoint
• Strive to streamline business efficiency and eliminate manual errors
• Manage complex projects across several different departments and sites
• Manage databases, scenario ownership and change control
• Analyze data to support financial decisions

​

[Capital]

• Perform baseline capital spend analysis to ensure overall cashflow across FY is kept neutral (unless driven by Scenario change)
• Improve capital spend forecast accuracy with site Planning/Procurement/Facilities
• Monitor actual spend performance vs projection for current and upcoming quarter with target variance of < +- 5%
• Monitor and understand with site stakeholders on the reasons for unexpected capital spend changes across fiscal year
• Work with site stakeholders to ensure accurate planning and supplier delivery date data inside Capital Asset Lifecycle Management (CALM
• Highlight any potential cashflow reduction or savings opportunities
• Keep track of the technode capex
• Work with site stakeholders to ensure actual scenario change bottoms up and eventual itemization is as per approved executive review targets
• Coordinate the CALM simulations with site stakeholders and ensure the simulations are able achieve net neutral and completed within committed timeline

Requirements:

• Master/Bachelor's degree in industrial engineering, manufacturing engineering, mechanical engineering, chemical engineering, computer Science
• Strong ability to perform data analysis and problem solving
• Strong data validation skills and reporting skills
• Ability to map relevant conclusions to support decisions making
• Ability to work closely and effectively with others in a team environment
• Strong verbal communication and presentation skills
• Exceptional customer focus
• Knowledge and practical application of statistics, data analysis and problem solving
• Independence and high determination to complete tasks in a timely manner