We are seeking a dynamic and experienced AI Transformation Program Manager to lead and coordinate AI initiatives across various departments within PROCT. The successful candidate will be responsible for developing and managing a comprehensive AI roadmap, consolidating AI initiatives, and ensuring the successful deployment of AI transformation projects. This role requires strong leadership, strategic planning, and cross-functional collaboration skills, proficiency in AI concepts such as machine learning, natural language processing and data analytics, familiarity with popular AI tools and platforms (Microsoft Copilot, Tabnine, Salesforce Einstein etc)

Program manager to drive AI Transformation program in PROCT from identifying opportunities to delivering solutions.

Key Responsibilities:

• Strategic Roadmap Development: Lead the creation of a detailed AI transformation roadmap in collaboration with department representatives.

• Initiative Consolidation: Align and integrate AI initiatives across departments to ensure cohesive and synergistic efforts.

• Deployment Planning and Execution: Oversee the deployment plan for AI transformation, ensuring projects are implemented effectively and on schedule.

• Project Monitoring and Reporting: Track the progress of all AI projects, ensuring they meet implementation schedules and milestones. Provide regular updates and detailed reports to senior management. Highlight potential risks and constraints.

• Resource Management: Develop and implement plans for executing AI projects, including identifying necessary business processes and planning resource allocation.

• Cross-Functional Collaboration: Work closely with PROCT departments, various resource teams to drive the implementation of AI initiatives. Ensure continuous follow-up and support for these initiatives.

• Stakeholder Engagement: Engage with key stakeholders to communicate project goals, progress, and outcomes. Address any concerns and ensure alignment with organizational objectives

Requirements :

• PhD/Masters/Bachelor's Degree in Electrical/Mechanical/Industrial Engineering/Operations Management/ Project or Program Management/Computer science related field of study
• Any formal education on Machine Learning, Natural Language Processing and Data Analytics would be advantageous
• Experience and knowledge in implementing AI solutions in organizations with more than 100 team members
• Proven track record of leading cross-functional teams and managing large-scale programs/projects.
• Demonstrated experience in strategic planning and execution.
• Ability to effectively engage and influence stakeholders at all levels of the organization.

Workplace

Travel Required?

• Yes

Description

As NTI Yield Analysis Engineer in NTI Singapore department at Micron Technology Inc., you will be responsible for developing innovative NAND product technologies, define, and execute various effective actions to enable solutions to improve yield, quality, reliability, and hit key milestones & achieve the required performance within committed timelines.

Your responsibilities will include, but are not limited to, the following:

• Discover yield issues in NAND development and identify unique metric or combination of metrics, such as wafer/dice/tile shading, ECATS or other custom metric for issues quantification.
• Interact with process area, process integration, yield, failure analysis, product engineering, design, and layout teams to drive clear definition of yield, cell, CMOS, qual, and reliability issues and pareto and derive improvement actions needed across tech-nodes and designs.
• Own and drive non-standard deep dive statistical analysis of inline, probe, cell, and other critical metrics to define issues/problems, enable early inline detection, and improve the product yield and quality. Quantify and track progress on the issue hit hate, line impact, gap to program goal. Quantify yield improvement/downside seen based on process/probe changes.
• Initiate data mining and correlation study on new issue seen. Initiate PFA request to identify root cause of yield issue. Perform inline correlation study to establish inline prediction to yield issue. Make yield projections based on expected improvement/downside. Conduct yield trend analysis, identify root causes in process step, conversion, algorithm change, and design, for yield shift.
• Continuously develop/re-define inline detection in collaboration with metrology and RDA team.
• Identify and define gaps with current test and co-develop (with product, probe, param engineering) unique parametric/probe bins to detect new fail modes as well as validate new program release.
• Collaborate with module owners to identify, quantify key module deficiencies/technology gaps, and drive cross-functional teams to address. Optimize existing layout, conceptualize, and develop innovative solutions to meet product requirements and manufacturability.
• Develop and innovate techniques in extracting data from different databases through various query languages and automate through scripting to improve work efficiency.
• Assist and support the transfer documentation of layout/architecture fundamentals of new technology from R&D to manufacturing fab.

Successful candidates for this position will have:

• Masters/PhD graduates in Materials engineering.
• Minimum of 4 years of experience in the semiconductor industry in the areas of Yield Enhancement, Data Science, Unit Process or Quality Reliability Analysis.
• Ability to develop a strong holistic end to end understanding of PI module on new NAND technologies, and related structural & electrical fail mechanisms.
• In-depth knowledge and direct experience with nonvolatile memories along with good understanding of the process flow, interaction of process & device, common yield & reliability issues and K2 view layout are desirable.
• Curiosity and natural tendency of learning new things independently.
• Exposure to R&D and transfer/manufacturing is desirable.
• Deep understanding of layout and architecture of NAND product.
• Deep understanding of probe failure mechanism, ability to do electrical bench data collection is desirable.
• Ability to be self-motivated and self-governing with proven ability to work in a demanding and dynamic environment.
• Ability to drive and coordinate cross-functional teams to achieve various goals.
• Solid analysis, communication and reporting abilities with demonstrated presentation abilities.
• Ability to travel for extended periods of time to the US or other fabs for collaborative R&D work.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Micron's Assembly Package Technology Development team is looking for a motivated and experienced individual contributor for this position in Process Development team. A good candidate will be developing, configuring and optimizing Package Assembly processes (front end, bonding and back end) for Micron's memory from pathfinding through to NPI start up and certification side by side with Manufacturing teams. Assessing processes by knowledge and skills, taking measurements and interpreting data are everyday responsibilities and expectations for the successful candidate. Other deliverables in this job function are Assembly design rules development working side by side with Design teams (Globally) and you will be involved in the design approvals (Substrate and Silicon), running, testing and upgrading systems and processes, approving the materials, process and equipment changes in the CCB (change control board). An important topic is the path finding of innovative package technology: Deep fundamental understanding of the key risks in Bumping, Flip chip and HBM technologies. Actual experience with TCB (Thermal Compression Bonding), CMP (Chemical Mechanical Polish), WSS (Wafer Support System), photo process and Ball Mount is a plus. Finally, the hands-on integration experience in Package Assembly and Wafer Level package process are needed, may need to conduct the supplier interactions/meetings and drive new NDAs with new projects, which all together requires a significant understanding of the processes, first principles and process control systems.

Requirements

• Bachelor’s or Master’s degree in Electrical Engineering, Materials Science, Physics, or related field.
• Minimum of 3 years of experience in semiconductor manufacturing or related fields.
• Proven track record in yield management and driving yield improvement initiatives.
• Deep understanding of semiconductor manufacturing processes, yield analysis, and statistical process control (SPC).
• Hands-on experience with data analysis tools such as JMP, or equivalent.
• Strong communication skills, and able to present complex technical data and trends to leadership and non-technical audiences.
• Proven ability to work with multi-functional teams and influence partners to achieve strategic goals.
• Problem-Solving Skills: Strong analytical skills with the ability to troubleshoot and resolve complex technical issues in a high-pressure environment.
• Project Management: Ability to manage numerous projects simultaneously and prioritize tasks in a fast-paced environment.
• Cross-Cultural Communication: Experience working with teams across different geographies and cultures.

Performs hardware, software, semiconductor design or telecomm engineering assignments. This job mapping should be used only if the position cannot be mapped specifically to other design/development engineering jobs.

Overview of role

The Associate Scientist level is the entry level for individuals seeking to to utilise and grow their understanding of science/engineering to deliver innovation. In this role, you will develop sufficient proficiency in procedural work and expertise in application work by combining hands-on experimentation with scientific principles and knowledge from your science/engineering education to drive foundational technical understanding and solve technical problems.

The work will deliver technical outputs which address critical innovation challenges and completion of key milestones.

We have opportunities in a variety of technical disciplines like: Products Research, Process Development, Raw Material Development, Packaging Development, Analytical, Microbiology, Biosciences, Data Science, Data Analytics, Statistics, Regulatory Affairs, etc. You will work in any of the above disciplines supporting one of our business categories ranging from Hair Care, Beauty Care, Skin Care, Personal Cleansing Care, Personal Healthcare, Oral Care, Baby Care, Home Care and Fabric Care.

If this sounds exciting to you, read on!

Key Responsibilities

• Apply academic background, practical hands-on experience, and sound scientific method to generate and interpret data, solve problems, and make discoveries and connections against project needs and problem resolution.
• Develop a thorough understanding of the fundamental science and technology in their area and use hands-on, in the “lab” experimentation to deliver against the objectives of the project.
• Look for new ways to approach experimentation to meet project needs and enhance learning
• Develop skills and approaches consistent with a learning culture and “innovation through experimentation,” valuing and learning from both success and failure.
• Communicate results both orally and in writing to Manager/ technical coach and project team.
• Will spend a significant amount of time performing application work through hands-on experimentation and learning in the “lab”, thereby mastering fundamental methods, familiarizing themselves with our products, and demonstrating the critical thinking skills, technical understanding, and implementation skills to deliver their assignment.

Qualifications

• Bachelors or Masters degree in Science, Engineering or related fields
• Able to work independently, multi task and perform in a challenging environment
• Excellent problem solving skills and ability to use data to connect multiple ideas and develop solutions
• Strong interpersonal and communication skills to connect with people from different cultures and levels, both internally and externally

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

As an Automation Engineer, you will be enabling factory automation solutions to aid backend manufacturing goals on cycle time, inventory, quality and productivity. You are expected to assimilate core expertise on mechanical or electrical design, sub-components, industry best practices, safety requirements. You must collaborate with network teams - site automation, central/ site PEE, procurement, safety EHS - for surfacing opportunities, selecting solution providers, standardizing design, reviewing safety standards. You will build strategic partnership with automation vendors and drive their roadmap to align to Micron needs.

Responsibilities and Tasks
Establish standards to enable automation solutions
• Standardize mechanical and electrical design, sub-assemblies, process control & vision solutions
• Ensure supplier compliance to safety & ergonomic standards, both SEMI and country specific codes
• Standardize design for WIP carriers - FOUPS, Cassette, Magazine, JEDEC tray, PCB Racks etc
• Develop and review process tool automation requirements (TAR) catered to AMHS & Stocker interfaces
• Augment factory tool layout standards catered to AMHS, stockers and ASRS requirements
• Publish Design for Automation guidelines on new products

Review opportunities and build roadmap on global factory automation
• Approve design review on automation solutions
• Ensure standardization on designs across the network based on BKMs or prototyping experience
• Review technical procurement specification (Doc2/TAR) provided to vendors
• Establish & review ROI analysis methodology

Strategic partnership with automation solution provider
• Performs research and survey on industrial best practices and automation direction
• Leverage supplier technology roadmap to align with Micron automation needs
• Develop and drive innovation that reaps significant bottom-line benefits
• Provide models for cost and lead-time to drive effective negotiation with suppliers

Establish performance KPIs for automation solution at manufacturing network
• Ensure solutions meet the requirements on payback analysis published
• Create & publish metrics related to AMHS and Stocker performance
Review and drive system performance improvement through CIP program

Requirements

• Bachelor's Degree in Engineering or Science in fields such as mechanical, electrical, industrial, computer or automation.
• Minimum 3 years working experience in engineering or automation field
• Strong verbal and communication skills, team player
• Experience in managing automation project from beginning to end is advantageous

As a Product Engineer at Micron Technology, Inc., you will be responsible in developing, validating, characterizing, and qualifying new state-of-the-art NAND Flash memory products. In this role, you will be involved in pre-silicon conceptual design and preparation work, run simulations, create and maintain design and validation documentation, analyze bench and parametric data as well as to debug & resolve yield, quality and reliability failures due to design related issues. You will also refine and develop best known methods and automation for design validation of current and future products.

Key Responsibilities:

• Responsible for in-depth data analysis to look for sighting that is detected from reliability testing on certain cell marginality.
• Develop state-of-art and advanced algorithms, encompassing advanced models to boost and enhance data-mining and pattern recognition for quality and yield improvement.
• Work with Product/Fab/Engineering teams on product issues (yield/cell/qualification/defectivity/RMA/deviations) in problem analysis, data-mining and modeling, to provide optimal disposition solution.
• To develop state-of-art and advanced algorithms, encompassing Machine Learning and Deep Learning models to boost and enhance data-mining and pattern recognition for quality and yield improvement.
• Collaborate with cross functional team to translates functional specifications into technical designs for implementation and deployment.
• Setup data processing systems to facilitate access to cloud/on-prem database and identify opportunities for improvements and optimization.
• Work with IT team and vendor to enable cloud platform in Micron environment and optimized GCP cost.
• Develop tailored made machine learning solution and collaborate with TPG data science team to translate idea to data science prototypes.
• Continuous improvement on software build by investigating alternatives and technologies in support of systems development efforts.

Requirements:

• Bachelor's/Master's in Electrical/Electronic/Mechatronics Engineering with at least 3 years or equivalent experience.
• Proficiency in software development (e.g., C-based programming) and scripting (e.g., Perl, Python).
• Posses skills such as Continuous Improvement Process , Process Validation, Machine Validation, Data Analysis, Data Visualization, Tool Qualification, Product Qualification, Failure Mode and Effect Analysis, Design of Experiments.
• Knowledge of Machine Learning/Deep Learning methodology will be an added advantage.
• Strong drive and excellent written and verbal communication skills, including ability to effectively communicate complex technical ideas/concepts.
• Strong analytical and problem-solving skills, with the ability to find creative solutions to difficult problems.
• Effective communication skills in written and spoken English.
• Good multitasking skills and ability to set priorities in a fast moving, dynamic environment.
• Self-motivation and enthusiasm

Description

As a Process Integration Line Coordinator in the NAND Technology Integration (NTI) Group at Micron, you will work on industry-leading semiconductor process technology related to existing and new NAND memory devices and technologies. In this position you are expected to engage and drive the program of a given technology node to hit the required milestones as well as how it impacts prior and upcoming nodes whenever is applicable.

Your responsibilities will include, but are not limited to, the following:

• Own and contribute towards activities and projects that improve NTI PI operational procedures, systems/tools, process capability, yield, and quality.
• Setup, maintain, and continuously improve the BKM/business process of PI related tasks/procedures and train PI team members.
• Manage wafer/WIP start and shipment logistics between fabs (swap lots and fab-to-fab offloads) for technology transfer and yield learning.
• Manage critical process conversion and alignment between fabs and part types across nodes.
• Manage and track process evaluations/experiments as well as hot/critical process conversions to ensure meeting the required cycle time.
• Work with engineering team and coordinate process traveler turn in regular cadence.
• Manage critical priority slot allocation across nodes.
• Manage and regularly report program critical lots and its required process interception to hit the projected inline and yield goals.
• Manage key inline/probe/final parametric indices and pro-actively highlight and trigger first level of investigation promptly.
• Manage inline metrology and RDA inspection sampling to support the program need, balancing inline detection requirement vs. impact to the cycle time.
• Ensure compliance on CSPEC.
• Ensure line is running smoothly without holds.
• Manage FA job priority tags.

Successful candidates for this position will have:

• 3-5 years of experience in the semiconductor industry in the areas of Process Integration with knowledge in fabrication process areas.
• Solid understanding of SPC.
• Excellent multi-tasking and problem-solving skills with proven ability to work effectively and independently.
• Teamwork player, collaborative, and able to coordinate cross-functional teams to achieve the goals.
• Proven ability to communicate effectively and confidently both written and verbal to the management team.
• Proven ability to work effectively and independent with minimal direct supervision.
• Proven ability to make sound judgments, including problem escalation to management team when appropriate.
• Exposure to R&D and transfer/manufacturing is desirable.
• Self-motivated, self-governing with proven ability to work in a demanding and dynamic environment.
• Curiosity and natural tendency of learning new things independently.
• Basic computer language scripting skills are advantaged.

Micron is committed to environmental and safety excellence as we strive to be a global leader in memory and storage solutions. You will be responsible for the successful development and implementation of key critical initiatives and practices targeted at improving safety management of Micron’s extended workforce and compliance for Micron Technology, Inc., operations globally. The successful candidate will provide leadership, direction, education, and overall strategic management of the company’s extended workforce and initiatives related to safety and compliance. This position will lead and provide technical guidance/advice to the sites, staff, and senior management on safety and regulatory development matters related to safety regarding areas under their purview.

Primary Job Responsibilities Include:

• Provide leadership and direction on extended workforce (contractor and vendor) safety management practices across the network.
• Improve safety awareness and ensure compliance to aligned and standardized extended workforce (contractor and vendor) safety management practices based on Micron’s safe work practices and fatality prevention programs.
• Develop and supervise risks associated with extended workforce activities
• Implement industry standard methodologies on the extended workforce management
• Lead curriculum for vendor orientation across the network, including collaboration with other departments to ensure that minimum expectations are communicated in a detailed and timely manner
• Build business processes that improve collaboration between extended workforce contractors and vendors and Micron’s network of safety professionals
• Perform compliance audits and support implementation of follow-up corrective actions to validate compliance with Micron requirements or other local legal regulations
• Follow up on incident investigations for Life Altering and potential Life Altering Injuries and recommend network corrective actions
• Support Live Safe focusing on activities related to the extended workforce
• Establish and lead key performance indicators to measure the efficiency of the contractor and vendor management system
• Resolve sophisticated matters regarding issue that may come up with regard to the safety management of contractors and vendors, including use of required data and collaborating with different departments
• Promote and implement Micron’s EHS Policy
• Accept other duties as assigned

Qualifications:

• Extensive experience with leading contractors and vendors, hazard assessments, incident investigations and training development
• Experience in building safety culture programs for sites across multiple geographies
• Strong technical expertise in safety program management and EHS Management Systems, in multi-national corporations
• Proven track record to comfortably work across interpersonal boundaries and geographies
• Ability to reliably collaborate with cross-functional organizations to understand needs and translate them into actionable plans, results, and resource requirements
• Ability to be guided by business objectives and best methods for delivering results
• Demonstrated proficiency in independently completing sophisticated tasks
• Excellent interpersonal and customer service skills
• Excellent oral and written communication skills
• Ability to adapt to a multifaceted environment
• Strong analytical and problem-solving skills
• Proven facilitation skills including influencing others
• Proficient digital literacy including Microsoft Word, PowerPoint and Excel

Education Required:
Masters in Occupational Health Safety, or Industrial Safety Management.

Experience Required:

• Minimum of 7 years of experience including proven experience with safety management systems, fatality prevention programs and incident investigation
• Semiconductor experience
• The ability to read and develop a solid understanding and interpretation of regulations is required
• Ability to develop global programs and deploy to a multi-cultural audience

Responsibilities and Tasks

• Promote worldwide alignment for improved benchmark performance and efficiency gains through global project management and execution, network BKM leveraging and enhancement, and business process creation and re-engineering.
• Drives yield breakthroughs by understanding the comprehensive test flow across steps, testing conditions, product design/operation and propose an effective solution for yield versus reliability requirements.
• Foster innovation to solve yield issues with the help of generating ideas from characterizing the device fail-modes using the deeper expertise in device architecture, physics, and available testing knobs.
• Lead a multi-functional team to build frontiers in the areas of yield improvement by demonstrating the knowledge of test flow, device, bench characterization, fab process and technologies.
• Strong collaboration with Product, Test, Quality and Fab Engineering to develop best in class process, BKMs and work towards alignment across fabs, tech-nodes and technologies to achieve benchmark yield performance.
• Maintain and improve knowledge and technical expertise, explore innovation opportunities with critical thinking and detailed approach.
• Maintain a strong and open relationship with peer group and managers in other functional areas within central team and outside in areas such as Fab, Technology and Development, Product, Test and Quality Engineering.
• Communicate and respond to issues in a timely manner.
• Demonstrate ability to give effective presentations to both small and large groups on project updates and new initiative proposals.
• Periodically follow up with manager to ensure all type of goals are met and get assistance to remove obstacles.
• Travel to Micron Fab locations as necessary for face-to-face work.

Requirements

• Bachelor’s / Masters / PhD in Electrical Engineering, Microelectronics, Physics, or related field of study.
• Knowledge in Semiconductor Device Physics, DRAM/NAND/Logic product operations, parametric/electrical test, and probe yield.
• Experience in Product, Test, Yield, Design Engineering will be added advantage.
• Experience on DRAM High Bandwidth Memory will be a plus to this job position.
• Good data analysis, debugging, problem solving, reporting and presentation skills.
• Good multi-tasking, verbal, and written communication skills.
• Strong interpersonal skills and customer/co-worker relationships. Validated teamwork skills with a strong focus on developing good team dynamics.
• Good organizational capabilities and ability to work effectively with minimal direction.
• Intermediate to advanced PC skills including Microsoft Office.
• Ability to be flexible with job responsibilities and take the initiative to assume added responsibilities.

Excellent execution on assembly process for 1st NPI success and smooth transfer process from NPI to HVM

• Excellent execution of the qualification of NPI products / packages build that proliferate from the pilot products and packages according to planned timeline
• Full responsible on support NPI business process with process TRA, POS, PFMEA/QCP, risk mitigation and documentations.
• Deliver BIC yield and cost on product NPI with integration of DFx BIC package solution, process guideline and design rules.
• Collaboration with multi-functional team from NPI to LVM/HVM process transfer.
• On-time execution of NPI Customer samples and Engineering Samples build for new products and package

SME Process Owner Responsible for Continuous Improvement on Process Yield, Defect Elimination and Process Characterization

• Process owner to perform on-time detection with data analysis for process yield improvement. Lead the defect elimination and continue improvement action, with problem solving methodology, statistical analysis and integration solution decision.
• Process owner to develop process recipe for BIC UPH, conducting process characterization to define process parameters and boundary.
• Continuous develop in depth assembly process technical knowledge, well understand process capability/tolerance//spec limit/CpK, and apply key tools PFMEA/QCP/APC/FDC/Alarm on assembly processes Cz/Development/NPI.
• Global leader for cross team collaboration on network BKM, process recipe spec and recipe standardization/conversion.

Technology enablement and development – Process, Material, Equipment

• Participate and support Product Roadmap, to enable key process capability and technology development to ensure packaging solution is ready prior 1st Qual Silicon deliver.
• Frequent engagement with equipment and material supplier (at least interval of monthly or daily/weekly for process issues)
• Collaboration with Supplier and involvement Supplier Roadmap (Material/Equipment/OSAT), to understand market trends and competitor’s direction, ensure key process technology and capability enablement is in-line.
• Frequent review and participant Competitor Analysis, to understand market trends and competitor’s technology/capability boundary
• Engage and follow PDE business process (TGR, TORB, KEG interlock) for new technology qualification, alignment and safe launch

Teamwork and General expectation

• Trainer/Buddy/Mentor for new team members, build effective relationships within team and cross team (peers, counterpart)
• Regularly review data and direction with supervisor. Demonstrate sound data analysis and judgment. Present reports and findings with appropriate conclusions, recommendations and decision making.
• Develop, or coordinate development of, training materials for existing/new process
• Safety Identify and promptly report hazards, follow safety procedures and area work rules including proper PPE, lockout and chemical safety.

Requirements:

• Bachelors/ Masters in Engineering
  
• Showcase leadership experience/potential
  
• Have engaged in projects during internships
• Great teammate
  
• Showcase critical thinking
• Keen interest in Semiconductor industry

Performs hardware, software, semiconductor design or telecomm engineering assignments. This job mapping should be used only if the position cannot be mapped specifically to other design/development engineering jobs.

Responsibilities as Facilities Engineer:

The Facilities UPW/WW Engineer provides engineering support to oversee, plan and ensure proper operations and maintenance of the Ultra-Pure Water (UPW) and Wastewater (WW). systems. He/She is expected to troubleshoot and respond to issues and interruptions of the systems. Handle and execute Ultra-Pure Water and waste water treatment systems engineering projects including upgrades, retrofits, expansion and maintenance.

This position will provide you with valuable exposure to the technology, allowing you to develop skills and knowledge that will be beneficial for your career growth and provide accelerated training in a fast-paced work environment and cross functional working opportunities.

Responsibilities

• Plan, coordinate and supervise day-to-day operations and maintenance of the Ultra-Pure Water (UPW), Wastewater Treatment Plant (WWTP), Local Scrubber Recycling system (LSR) and other water treatment systems to maintain maximum equipment uptime and reliability.
• Coordinate and liaise with contractors/vendors to implement corrective maintenance (CM) and preventive maintenance (PM) programs.
• Study, plan and execute engineering projects and engineering solutions including upgrades, retrofits, system expansion and maintenance.
• Support and enforce safety compliance and government regulations.
• Initiate, evaluate, plan, design and supervise improvement/upgrading/new projects for relevant water systems.
• Propose, plan and execute water recycling projects to reduce overall water consumption whenever possible in meeting the Long-term Sustainability goal.
• Plan, design and lead Control Automation engineering projects includes new construction, system upgrading and quality improvement.
• Attain environmental sustainability roadmap through green initiative. Improve water and waste recyclability rate by embarking to new technology breakthrough.
• Identification, evaluation, and potential implementation of advanced technology on Water systems to improve electricity, waste or water reduction to align to Micron Environment Sustainability efforts.

Required Skills and Qualifications:

• Bachelor's degree in environmental or chemical engineering, or a related field.
• Minimum of 6 years of experience in Water Treatment Plant.
• Strong analytical skills and proficiency in Microsoft Office and Other Analytics tools.
• Excellent communication, organizational and interpersonal skills.
• The capability to thrive in fast-paced environment, where adaptability and efficiency are essential qualities.
• Having up to date technical knowledge and skills.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Primary responsibilities of the role include:

• Implementation of Aon’s Life Solutions (PathWise) projects with clients across Asia Pacific
• Acting as an SME or internal expert on Actuarial Transformation / Modelling / large scale projects such as RBC or IFRS 17
• Building trusted relationships with clients, partners and internal Aon stakeholders.
• Supporting market propositions from a Life Solutions perspective as well as working with other Aon senior colleagues to identify opportunities to Deliver Aon United (“DAU”) to our clients to allow them to make better decisions.

Working primarily with Aon Strategy and Technology Group (“Aon STG”) colleagues you will identify technology, strategy and consulting implementation opportunities across Life Insurers, Reinsurers and other related parties, Wider opportunities to engage our clients with (for example) Human Capital and Reinsurance solutions will also be part of the role.

It is expected that a typical day will involve

• Training internal and external parties on PathWise
• liaising with existing and potential clients;
• developing your internal network, (which will also identify further client opportunities);
• supporting the development and delivery of client engagements including POC and system implementation.

How this opportunity is different

This role is unique in that it gives the incumbent the opportunity to “build a business” and shape the direction of the entire business line, at a time when growth opportunities are at a peak in Asia.

You will be reporting to the Head of South Asia, Life Solutions and will form part of the senior leadership team for the Life Solutions business line.

Role will be Singapore based but is a hybrid role with the flexibility to work both virtually and from our Singapore office. There will also be significant opportunity to work with clients at their locations as and when required/preferred. You will be able to shape your working day as you deem appropriate to ensure we deliver maximum value to clients and develop colleagues and the Aon Life Solutions brand.

Skills and experience that will lead to success

This position requires extensive experience in actuarial system implementation, knowledge on recent regulatory development in the region, and expertise in actuarial topics such as Finance Transformation, IFRS17, ALM, hedging, etc. Consulting experience in actuarial field would be a plus. The candidate should be able to communicate effectively with potential clients and ready to present on relevant actuarial topics. The successful candidate should have:

• Significant experience in actuarial modelling in Prophet or RAFM or other common actuarial platforms
• Expertise in IFRS 17 or RBC or ALM or Financial Reporting
• Strong stakeholder management skills
• A pragmatist with excellent written and oral communication skills

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

Job Description

e2i’s Career Centre is one of the key national nodes where jobseekers seek new opportunities and work towards being employed and employable. We are currently building our career and jobs centre operation team. Specific to the role, as a Specialist, you will be an integral part of the Career Centre operations, which runs the day-to-day activities and events of the career centre.

Your responsibilities include:

• Harmonizing processes across all Career and Jobs Centres.
• Streamline and manage data collection processes, ensuring accuracy and reliability.
• Assist in data cleaning and entry, as well as tracking client cases in the case management system.
• Prepare data into clear and insightful reports for management to make informed decisions that impact the lives of jobseekers.
• Assist internal and external stakeholders, including clients, with career centre enquiries.
• Collaborate with teams to manage the tracking and deployment of events and activities.
• Creating solutions for process improvement on the delivery of career services.

Job Requirements

• High proficiency in using Microsoft Office - Excel, Powerpoint to analyse and present data.
• Ability to learn and navigate new systems is essential.
• Ability to relate to all levels of jobseekers and cultivate a strong relationship with partners and stakeholders on career services matters.
• Team player with strong interpersonal, writing and communication skills.
• Ability to work in a fast-paced environment and deliver within tight deadlines.
• Driven, result-oriented and able to work independently.
• Experience in liaising with clients would be an added advantage.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates

Job Responsibilities:

· Seated within Cotton team

· Handle full shipping documentations of containerized shipments

· Processing of LC documentations

· Responsible for trade allocation and confirmation processing

· Identifying areas of inefficiency and improving processes

· Coordinating with internal teams for pre-processing and understanding future business needs

· Assisting team with BAU work

· Submission and ensure AP/AR are processed timely in the trade system for month end closing

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 2 year of relevant experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

About Dentsu Group (dentsu)

Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1, 2020, the Dentsu Group encompasses two operational networks: dentsu japan network, which oversees Dentsu’s agency operations in Japan, and dentsu international, its international business headquarters in London, which oversees Dentsu’s agency operations outside of Japan.

With a strong presence in approximately 145 countries and regions across five continents and with 65,000 dedicated professionals, the Dentsu Group provides a comprehensive range of client-centric integrated communications, media and digital services through its five leadership brands—Carat, dentsu X, iProspect, Dentsu Creative, and Merkle—as well as through Dentsu Japan Network companies, including Dentsu Inc., the world’s largest single brand agency with a history of innovation. The Group is also active in the production and marketing of sports and entertainment content on a global scale.

Job Description

The Deputy Chief Of Staff / Operations Officer is a highly collaborative role, reporting to the COO APAC. The primary focus of the role is designed to evaluate business opportunities through analysis inclusive of competitive analysis, financial analysis, market analysis, performance analysis, technology platforms, and strategic fit, bringing together and executing a defined regional strategy with key milestones.

As a strategy & commercial leader, you drive strategic planning processes and the business’s long-term strategic development plans as the region continues through the client centricity transformation journey.

As a true transformation business leader, you facilitate cross-functional team collaborations to support executive leadership and stakeholders within the business in developing business strategies, inclusive of long-term goals and objectives, key risk management, and driving business and project initiatives.

Key Responsibilities

Leadership & Advisory

•Drives the strategic planning process and acts as a trusted advisor to the business’s executive leadership and relevant stakeholders during strategy formulation, development and execution.

•Develops the business’s multi-year strategies and goals, establishes measurement criteria to monitor the performance of established strategies consistently, identify deficiencies, and provides actionable solution (s).

•With a strategic mindset, you support the teams to leverage the right methods to deliver our client engagements in the most effective manner.

Operational Management

•Support efficient management of the CEO's office and communication flow to critical stakeholders.

•Act as a central point of contact for internal stakeholders, ensuring timely and accurate information dissemination.

•Anticipate needs and proactively address challenges to optimise the APAC CEO time investment and productivity.

Risk Management and Compliance

•Monitor and mitigate operational risks, ensuring compliance with local regulations and company policies.

•Partner with relevant parties to ensure governance framework enhances transparency and accountability.

People Leadership & Performance Measurement

•Establish key performance indicators (KPIs) and metrics to evaluate the success of operational and strategic initiatives.

•Regularly report on progress to the CEO/COO and executive team, identifying areas for improvement and optimisation.

•Collaborate to define the future roadmap for R&D and M&A, to enhance our practices strategically through incubation, and at pace through M&A.

Cross-functional Collaboration

•Foster effective communication and collaboration between the CEO/COO and other regions / functions and practice areas within dentsu.

•Coordinate with regional teams to ensure alignment with corporate strategies and facilitate the execution of regional business plans.

•Facilitate a strong culture and business system that enables multi-practice/brand, multi-market collaboration to deliver the best business outcomes and solutions for clients and society.

•Collaborate with the Chief Client Officer and ICLs in the development and review of Client Business Plans

•Knowledge sharing, celebration and sharing of best practice across market clusters to continuously enhance integration solutioning.

Business Management

•Assess the talent mix commensurate with the business utilisation to create and stipulate higher revenue growth balanced by the strategic planning baseline.

Skills

•Proven experience in a similar role with a focus on operations and strategy.

•Strong project management skills and the ability to lead cross-functional teams.

•Excellent communication, negotiation, and interpersonal skills.

•Familiarity with APAC business practices and cultural nuances.

•Analytical mindset with the ability to translate data into actionable insights.

Experiences Required

•Experience in building a digital marketing, media investment or e-commerce practices.

•Experience in transformation and marketing optimisation to drive efficient and scaled teams.

•Experience coordinating strategic planning and internal stakeholder management at a global and regional level.

•Leadership experience – motivate & inspire internal and external stakeholders

•Senior experience in supporting the strategy management of an agency or consulting.

•Broad internal transformation experience - able to understand industry trends, client’s current expectations and future direction within agency or consultancy.

•Knowledge and experiencing in applying change management principles, methodologies, and tools with demonstrated ability to effectively apply, adapt, and scale to suit the required context.

•Proven ability to successfully perform in high-pressure environments, managing competing priorities, deadlines, managing scope and commercial constraints.

Qualifications

•Proven experience in combining strategic financial management into business planning with the hands-on aspects of finance and operations to contribute more broadly to the efficient and effective performance of the business.

•Proven track record in using a range of methodologies to drive business performance success over sustainable periods of time.

•Exceptional analytical and strategic thinking capabilities.

•Prior experience in the marketing agency, consultancy sector, coupled with a passion for innovation and improvement.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Human Resources (HR) team helps Citi to attract, retain and develop our employees across the globe. The team does this through supporting key areas including recruiting, diversity, global learning and talent development, benefits, compensation and employee relations.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Operations Senior Recruiter- Hybrid (Internal Job Title:Recruiter Senior - C12) based in Singapore.

The Recruiter Senior is an intermediate position responsible for the end-to-end strategy, execution and delivery of the recruitment process in coordination with the Human Resources team. The overall objective of this role is to participate in various recruitment initiatives in support of the overall business strategy.

In this role, you’re expected to:

· Work with hiring managers and Human Resource partners to manage full-cycle recruitment process, including developing job descriptions, sourcing and building diverse & inclusive strategies (internal/external, agency and direct sourcing/networking methods etc.)

· Source applicants, screen resumes, interview, and assess candidates to provide qualified candidates to hiring managers

· Perform salary recommendations & execute offer process.

· Govern and ensure proper due diligence & relevant fit and proper checks are conducted & steps adhered to

· Ensure all hiring policies and procedures are adhered to and that “best practice” recruitment guidelines are administered throughout the recruitment process

· Facilitate feedback to key stakeholders to ensure timely production of appropriate documentation and approval

· Manage relationships with various stakeholders (both internal and external) to drive timely and thorough sourcing of high quality, diverse candidate pool.

· Leverage on data to make data driven recruitment decisions

· Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

· Stay abreast of industry trends to keep our hiring strategies competitive: Research markets and peer organizations, and provide stakeholders with market data and activity information

· Participate/ lead recruitment projects to continuously innovate and improve the way we hire

· Participate in diversity recruiting events and activities

· Source talent through social media channels and other networking activities

· Coach, train new recruits, and assume informal/formal leadership roles within team

· Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

· 5-12 years of relevant experience

· Proven experience in managing the end-to-end recruitment process

· Ability to creatively and resourcefully source, engage & pipeline top talents.

· Excellent stakeholder management skills & strong in building relationships

· Exceptional candidate management experience

· Independent, resourceful and proactive to work in a fast-paced environment

· Experience in managing APAC recruitment advantageous

· Bachelor’s degree/University degree or equivalent experience

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

For instance:

· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Senior Executive Marketing and Operations

Salary Range : $3,600 to $4500

Location : Mountbatten HQ

PRIMARY DUTIES & RESPONSIBILITIES

• Conceptualise & spearhead marketing initiatives to positively profile and increase awareness of Health and to reach identified target audiences and stakeholders in an effective manner
• Research and identify current marketing trends and new business opportunities to support the promotion of the company’s products and services
• Manage and steer appointed agencies and vendors to support ongoing online/offline marketing initiatives and campaigns comprising but not limited to SEO/SEM, digital advertisements, content marketing, email marketing, events and other promotional initiatives
• Uphold the organisation’s reputation through the execution of public relations activities and managing customer feedback through front-facing email accounts, Google reviews and other relevant platforms
• Cultivate and manage partnerships with key business stakeholders with the aim of developing strategic collaborations to drive mutually beneficial business outcomes
• Develop and maintain long-term relationships with healthcare professionals, insurance partners, medical concierges and other third-party platforms to drive a pipeline of leads and referrals to the company
• Provide assistance to execute action plans for the company’s operational goals and to support the smooth running of daily operations at the company’s specialist clinics
• Other relevant ad-hoc tasks as assigned

How to Apply:
Please send your resume to:

Working Day: 5-6-5-6 work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

As a Firmware Engineer at Micron Technology Inc., you will be providing the technical capability in the creation and integration of Firmware IP for use in SSD products. The lifecycle of this responsibility is associated with the organizations product development life cycle and can range from product inception to obsolescence or any portion that is defined by specific assignments. You will also be responsible for providing technical support to implement the development and quality assurance processes necessary to insure the firmware IP consistently provides the required functionality, usability, quality/reliability, performance, and supportability to insure Micron SSDs meet their design targets.

Responsibilities include, but not limited to:

DEVELOP AND TEST FIRMWARE

• SSD Products: Develop firmware IP subsystems for SSD products that meet or exceed the requirements of the technical spec matrix; including, but not limited to: Performance, Endurance, Capacity, Functionality, and Quality/Reliability
• Firmware Quality Assurance: Develop a firmware unit and functional tests that ensures the firmware subsystem meets the quality, functional, and performance requirements required at each integration breakthrough in the product development lifecycle

COMMUNICATE EFFECTIVELY

• Dedicatedly provide to Management, multi-functional team members, and the firmware team consistent, detailed, and properly summarized information regarding activities within the firmware development organization and status of firmware development projects

DEVELOP PEOPLE

• Multi-functional Teamwork: Develop and maintain collaborative, open, and constructive relationships with peers and management
• Team Development: Provide technical capability that continuously improves team involvement, morale, and productivity
• Personal Development: Work to continuously improve your technical capability and communication skills

Requirements

• Masters or Bachelor’s degree in electrical/Electronic Engineering or Computer Engineering
• At least 4 years or equivalent experience in the embedded systems development field
• Experience with firmware/embedded programming
• Proficiency in C-based programming and Python
• Working experience in storage interface such as SATA, SAS, PCIE would be an advantage
• Working experience in NAND would be an advantage
• Excellent communication skills

In this role (FDV – Functional and Design Validation), you will formulate and execute validation flows on the latest RG NAND designs, using silicon and simulation. Validation on the NAND datasheet commands and features can come from deterministic usage cases, as well as randomly generated sequences.

When device issues are uncovered, you will perform detailed failure analysis and work closely with the various Engineering and Development groups to resolve the observed issues.

If you want a career that is meaningful, challenging, and want to work with a phenomenal team, NVE Product Engineering (FDV) may be a good fit for you.

Responsibilities include, but not limited to:

• Design novel test algorithms and develop test programs for validating NAND features and commands
• Study the latest RG NAND designs, with focus on customer mode operations
• Use high-speed tester hardware to perform functional and design validation of new NAND devices
• Perform Electrical Failure Analysis during the evaluations, and investigate root causes of reported device issues
• Make use of Verilog/Synopsis VCS for simulation study and analysis
• Collaborate with NAND Design, Application Engineering, Product and System teams to drive closure of device issues
• Develop and optimize deterministic usage case flow and Random Sequence Generator for validation purpose
• Automation of program development and work processes using scripting
• Provide coaching to junior Engineers

Skills Required:

• Degree in Electrical and Electronics Engineering / Computer Engineering with at least 3 years of equivalent experience
• Strong interest in design validation
• Excellent problem solving and analytical skills
• Software development proficiency (e.g. C-based programming) and scripting (e.g. Perl, Python)
• Simulation software know-how (e.g. Verilog, Synopsis VCS) is a plus
• Effective communication skills in written and spoken English
• Good multitasking and organizational skills
• Strong presentation skills
• Self-motivation and enthusiasm

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Operations Executive to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Optimize warehouse and administrative processes for efficiency.
• Identify and address improvement opportunities with staff and leaders.
• Drive projects to reduce waste, enhance productivity, and ensure sustainability.
• Implement digital tools to streamline workflows and improve the work environment.
• Present proposals to customers and coordinate implementation with stakeholders.
• Achieve annual targets for cost savings, sustainability, and customer improvement goals.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of warehouse operations, with exposure in process improvement projects
• Experience in automation tools such as powerbi, Python or power automate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Senior Manager/Head of Operations, a pivotal role in our client’s new setup. Reporting directly to the General Manager (GM), you will oversee and integrate operations across our hotel and hospital services, ensuring exceptional guest and patient experiences.

Key Responsibilities

Strategic Coordination

• Lead and execute operational strategies across hotel and hospital functions, aligning with organizational goals.
• Collaborate closely with the GM and executive leaders to ensure seamless integration between hospitality and healthcare services.
• Serve as the primary liaison between hotel and hospital teams, fostering effective communication and synergy.

Operational Excellence

• Oversee daily operations, including guest/patient services, housekeeping, food & beverage, facilities, and healthcare management.
• Monitor performance metrics to uphold the highest standards in hospitality and healthcare operations.
• Ensure compliance with industry regulations, policies, and standards.

Guest and Patient Experience

• Cultivate a culture of excellence in service delivery, catering to the unique needs of guests and patients.
• Develop initiatives to enhance satisfaction and build loyalty.
• Resolve escalated guest and patient concerns promptly and effectively.

Team Leadership and Development

• Lead, mentor, and inspire departmental heads across hotel and healthcare operations.
• Promote collaboration and accountability within the team.
• Implement training programs to enhance operational skills and elevate service delivery.

Financial Management

• Manage budgets for hotel and hospital operations, focusing on cost optimization and revenue growth.
• Prepare and present financial reports to the GM and senior leadership.
• Identify opportunities to improve efficiency without compromising service quality.

Innovation and Compliance

• Introduce innovative solutions to enhance operational efficiency and satisfaction.
• Stay updated on industry trends and regulatory changes in hospitality and healthcare sectors.

Qualifications and Requirements

Education

• Bachelor’s degree in Hospitality Management, Healthcare Administration, Business Administration, or a related field.
• A Master’s degree is an advantage.

Experience

• 5 to 10 years of senior leadership experience with significant exposure to both hotel and healthcare operations.
• Proven track record of managing large teams in high-performance environments.

Skills

• Strategic leadership and operational management expertise.
• Strong communication and interpersonal abilities.
• Financial management skills and regulatory compliance knowledge.

Preferred Candidate Profile

• Demographics: Singaporean or Permanent Resident (PR).
• Cultural Fit: In-depth understanding of Singapore’s hospitality and healthcare sectors.

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for an experienced Operations Analyst to join their team

The Job

• Provide end to end OTC transaction life-cycle reporting support for T&M derivatives products to fulfil regulatory reporting obligation
• Ensure Data accuracy and timely reporting
• Ensure Risk Control, risk architecture and completeness are adhered to
• Be Data driven, build and measure TMO Performance Service, Quality and Data Analysis via DDOM (Data Driven Operating Model) Dashboards
• Review legacy processes and exception handling to eliminate toil in processes and cultivate FO & L&C changing behavior
• Validate on the daily TR reports being House and or Client Delegation
• Investigate on any discrepancies and investigation on root cause
• Monitor the report acknowledgement and investigate for any rejected trades.
• Review the successfully submitted report in DTCC-GTR and EOD completeness
• Engage on the build of TR Reporting (new, revise, update)
• Keep abreast of regulatory updates
• Support NPA (New Product Agreement) & Lite (inclusive of PIR), review all NPAs related to TR, raise any deviations for execution, monitor till launch & signoffs
• Support on Delegate Reporting of CFTC end to end from issuing of SLA to tagging of system and reporting obligation.

The Talent

• Financial knowledge of derivative products (e.g. interest rate swaps, options) and programming knowledge (e.g. Python, VBA) are preferred.
• Strong communication skills, risk and control mindset and leadership skills
• Independent and motivated to excel

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Operations Analyst
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the team:

Our Data-TnS-PUO Team is responsible for providing instant troubleshooting and consulting services to internal Platform users. This team is mainly responsible for the following: receiving and resolving user issues, communicating with our engineering teams, analyzing and providing the best solutions, maintaining the SOP, writing daily reports, following the escalation process, and providing top-quality user experience. This Senior Platform Operation Specialist is mainly responsible for leading the platform operation specialist team to analyze and maximize user feedback tickets insights, provide and implement best solutions to enhance ticket handling effectiveness, and bring optimizations to product and business teams via close collaborations with oncall teams, product teams, engineer teams and other business partners teams.

Responsibilities

1. Monitor and analyze the team's ticket handling quality and efficiency performance in your specialized platform domain, and initiate and implement improvement projects to enhance the team's ticket handling effectiveness

2. Collaborate closely with Tier2 owners and UEE POCs to identify and escalate real-time issue trends and high-priority tickets, and push for issue resolutions

3. Work with XFN teams (Data-TnS, TnS-Ops, E-Commerce, etc.) on ticket analysis, recurring issues RCA and governance, escalation workflow optimizations etc

4. Provide structured, comprehensive, up-to-date and easy-to-use platform issues troubleshooting SOP & FAQ by collaborating with product and business partners

5. Promote knowledge professionalism via activities like newcomer training, refresher training, workshop, quiz & test, Q&A etc.

Qualifications

Minimum Qualifications

1. Strong product and business knowledge and ticket handling performance

2. Data-driven, sensitivity to data indicators on system performance and stability, and strong data analysis and reporting capabilities

3. Structured thinking, able to break down complex problems into smaller and actionable items, and formulate logical and systematic planning

4. User-oriented, able to effectively gather and understand user needs and priorities, identify the right problems and provide the best solutions

5. Result-oriented, with a strong sense of responsibility, good attitude and priority management

6. Strong collaboration & communication skills

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.