Job Title: Operations Supervisor

Location: Singapore

Reports To: The Founder

About our Client

Our client is a homegrown Singaporean luxury jewellery brand looking to expand their reach outside of Singapore. With an initial focus on the London, Paris and US markets, our client aims to expand their global presence and enhance their brand identity.

About the Role
They seek a proactive and detail-oriented Operations Supervisor to manage and optimise their operations processes. This individual will oversee key functions such as inventory management, order processing, shipping, and reporting. In addition, the Operations Supervisor will take a lead role in identifying, evaluating, and implementing software systems that can streamline operations, particularly inventory management.

This role requires someone comfortable working with data, able to coordinate day-to-day operations, and can lead efforts to adopt new technologies for better efficiency. The ideal candidate will have experience in operations, strong organisational skills, and a problem-solving mindset.

Key Responsibilities

Operations Management:

• Oversee daily operational activities, including shipping, order processing, and delivery coordination.
• Ensure timely and accurate fulfilment of orders while maintaining high customer satisfaction.
• Manage day-to-day logistics and resolve any operational challenges.
• Collaborate with other departments (e.g., Sales, Customer Service) to ensure smooth operations.

Accounts & Inventory Management:

• Maintain accurate records of inventory levels, ensuring stock is managed efficiently.
• Develop and implement processes to track inventory movements, minimise stockouts, and reduce excess inventory.
• Regularly conduct physical inventory counts and reconcile them with system data.
• Lead efforts to improve inventory accuracy and reporting processes.
• Manage and track receivables and payables
• Perform cashier duties and process transactions
• File and maintain invoices
• Ensure the Point of Sale (POS) system is accurately updated with inventory levels
• Recording/tracking receivables and payables
• Cashier, filing of invoices, Ensure POS is updated with correct inventory

Systems Management & Improvement:

• Currently, operations are managed using Excel; responsible for researching, recommending, and implementing new inventory management software or systems to improve operational efficiency.
• Oversee the transition and integration of new systems, ensuring smooth adoption across the team.
• Ensure systems are utilised effectively and efficiently to track inventory, sales data, and other operational metrics.

Data Management & Reporting:

• Track, analyse, and report on key operational metrics, including sales, inventory turnover, order accuracy, and delivery performance.
• Create regular reports on sales trends, inventory levels, and operational performance for senior management.
• Develop and maintain reporting templates to support decision-making and improve operations.
• Ensure customer data is accurately captured.

Qualifications:

• Two years of experience in operations management, logistics, or a related field.
• Strong knowledge of Excel for data tracking, reporting, and analysis (advanced Excel skills required).
• Experience with inventory management and understanding of best practices.
• Strong organisational and time-management skills, with the ability to prioritise and manage multiple tasks.
• Ability to analyse data and make decisions based on metrics.
• Familiarity with inventory management software or other ERP systems is a plus.
• Excellent communication and interpersonal skills.
• Problem-solving mindset with a focus on continuous improvement.

If you’re ready to make an impact and elevate your career with us, we’d love to hear from you!

Please submit your CV and a cover letter outlining your relevant experience and why you are a great fit for this role to [email protected]


Accela Recruitment Services Pte Ltd
EA License: 15C7529EA
Personnel No: R22107085

Responsibilities:

• Oversee and manage back-office operations for treasury products, including FX, derivatives, and fixed income.
• Ensure accurate and timely trade settlements, confirmations, and reconciliations.
• Monitor and mitigate operational risks related to treasury transactions.
• Collaborate with front-office teams to resolve trade discrepancies and optimize processes.
• Implement new treasury systems and ensure compliance with regulatory requirements.

Requirements:

• Bachelor’s degree in Finance, Accounting, or related field.
• 5+ years of experience in treasury operations, with 2+ years in a leadership capacity.
• Knowledge of treasury systems such as Murex or Calypso.
• Strong understanding of financial markets and risk management practices.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

Position:

• Human Resources & Operations Intern

Work Location:

• Thomson Plaza

Work Days:

• Tuesday to Saturday

• Must be comfortable working 4 weekdays and 1 weekend

Job Responsibilities:

• Support with email communication, calendar invites, document scanning and filing

• Create and post job listings on various hiring platforms.

• Plan and schedule interviews, including screening calls, assessments, and both in-person and Zoom interviews with hiring managers.

• Update HR administrative tasks and operational functions, such as employee data management, leave applications, and benefits administration.

• Coordinate and track employee-related processes, including onboarding and offboarding, training, orientation, and confirmation.

• Assist in organizing company events.

• Perform other ad hoc duties as assigned.

Job Requirements:

• Minimum Diploma in any discipline

• Comfortable to use Google Suite and back-end systems

• Ability to effectively multi-task, problem solve and prioritise needs

• Ability to take in feedback, takes initiative and able to work with minimal supervision

• Resilient under pressure

To submit your application, please drop us an email ([email protected]) with the position that you are applying for and your resume.

We regret to inform that only shortlisted candidates will be contacted.

Responsibilities:

• Oversee daily operations of the payments and settlements team to ensure timely processing of domestic and international transactions.
• Monitor compliance with SWIFT, RTGS, and local clearing systems’ regulations.
• Resolve operational issues, including payment discrepancies and transaction failures.
• Identify opportunities to improve transaction efficiency and enhance customer experience.
• Lead the implementation of new payment systems and technologies in collaboration with IT teams.

Requirements:

• Bachelor’s degree in Finance, Banking, or related field.
• 5+ years of experience in payment operations, with 2+ years in a leadership role.
• Familiarity with SWIFT, ACH, RTGS, and ISO 20022 messaging standards.
• Strong problem-solving and stakeholder management skills.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast-paced and challenging area? You have found the right team!

As an Analyst in the Private Bank Credit Operations, you will work closely with Securities Based Lending (SBL) Lenders, Lending Advisors, and Credit Risk Executives to deliver excellent client service, facilitate the origination of loans, monitor credit risk exposures, and provide comprehensive credit solutions for clients of the Private Bank's Ultra High Net Worth market teams.

Job Responsibilities:

• Assist SBL Lenders in underwriting all facilities secured by clients’ investment portfolios, including new requests, annual reviews, and monitoring of ongoing credit risk events such as margin calls, document credit exceptions, and unauthorized excesses in accordance with the Credit and Risk policies of the Private Bank.

• Analyze collateral pool and grade appropriately per credit policy, including ability to flag any credit exceptions or non-standard terms for review

• Handle credit documentation, including preparation, liaising with internal legal on documentation drafting, signature verification, scanning, and filing.

• Monitor and review the loan portfolio, regularize excesses (shortfalls) as per the Credit guidelines, regulations, credit policies, and guidelines.

• Collaborate closely with the Credit Underwriting team, Credit Executives, and other stakeholders on exception handling for credit facilities extended to Asia Private Banking clients.

• Assist Lenders in pipeline management and other strategic initiatives.

• Explore and develop automation opportunities for existing reports using Intelligent Automation tools like Alteryx, Python, Unqork, UiPath and Xceptor.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Business, Finance, or related disciplines

• Minimum 1 year of work experience in Credit Risk or Lending in a financial institution

• High-level analytical skills - able to use qualitative and quantitative tools to analyze complex financial situations.

• Strong communication (written/verbal) and interpersonal skills.

• High level of attention to detail with good time management.

• Teamwork ethic and focus; ability to work under pressure and meet deadlines.

• Good organizational skills and ability to work with minimal supervision.

• Demonstrated interest in financial markets and understanding of risk measures.

Preferred Qualifications, Capabilities, and Skills:

• Hands on knowledge of credit documentation preparation is a plus

• Knowledge and/or experience of KYC and cross-border regulatory issues.

• Good understanding of PB credit products, financial markets, and the securities industry.

• Proficiency in Tableau, Alteryx, Python would be a strong plus.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=807bf43baa966ba34e37bd0d5c046345

Job Description

• Operate the power plant according to procedures and requirements including but not limited to starting, loading, unloading and shutting down the complete plant and systems
• Support the ASCE/SCE/PSCE to meet the contractual, technical and commercial set-up and operation of the Power Station
• Have sound knowledge of the safe operating parameters, controls, precaution and safety interlocks when starting and loading plant equipment so as to avoid damage and to be able to run the plant in the most efficient manner
• Plant process conditions troubleshooting, analyzing and testing when necessary
• Able to manage, monitoring and control the plant process operation from control room DCS
• Record plant operating data and report defects and abnormalities
• Carry out isolation/normalization of equipment as require by the Permit To Work System
• Understand and familiar with Plant Chemistry including handling of plant waste discharge
• Carry out plant change-over and conduct testing of equipment to meet statutory compliance and best industry practices
• Input to and liaison where necessary for long term Station planning
• Assist to implement modern O&M practices, tools and techniques for safe, reliable and efficient Power Station operation and to fully utilise all Power Plant’s contractual energy, fuel and utility supply agreements
• Assist to establish and implement mandatory O&M policies and procedures to meet all Station, company and legislative requirements
• Assist to fully develop and utilize the CMMS for efficient and effective Power Station operation practices
• Fully utilizing the CMMS to ensure all operation activities and experiences are recorded to comply with station, legislative and company policy requirements
• Assist to implement a Quality Management System as applied to the Power Station
• To assist fully with and help implement and manage all Health, Safety and Environmental practices
• Communicate with Regulatory and Authority on all operation matters on a timely manner
• To take part in training both on and off site, to be trained and to train others as required
• The post holder will be expected to comply with all company and legislative health requirements relevant to their duties and responsibilities
• To undertake additional duties and responsibilities as deemed necessary by the ASCE/SCE/PSCE
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

Job Requirements

• Possess at least a Diploma in a relevant engineering discipline
• Relevant competency certificate as issued by the Singapore regulatory authority, or education leading to this will be advantageous
• At least 6 years of working experience in Power Station Operations (ideally on a CCPP)
• Ideally involved in the technical and maintenance aspects of Gas Turbines, with some experience in the erection, commissioning and initial start-up phases of a modern Power Station
• Knowledgeable and experienced in Health, Safety and Environmental practices
• Willing to work in Jurong Island and on 12-hour rotating shifts
• Transport provided at Jurong East MRT station

Job Description:

• Managing and ensuring compliance with the security protocols and parameters, thus ensuring effective resolution of security incidents.
• Implementing IT Security programs (Firewall, SIEM Tools, and IAM).
• Managing IT Security & Operational Security Management, Data Loss Prevention, Identity Management, Access Control, and IT Audit Management, thus ensuring the protection organizational assets and confidentiality, privacy, and availability of information maintained by the organization.
• Designing & architecture of IT Infrastructure requirements as well as manage timely upgrade of the same, involving Disaster Management, Business Continuity, thereby enabling seamless IT Operations.

Requirement:

• Bachelor degree in Computer Science or IT related.
• 8+ years of exp as a Security engineer.
• Certification in Information Security Management (CISM) or related.
• Profound expertise in Project Management, having insightful experience in the execution/management of IT security projects.
• Comprehensive experience in Agile Scrum Methodology, with proficiency to advocate/adopt ‘Agile’ Principles and delivery through a Scrum framework.
• Willing to support 24/7 environment including public holidays.

• acting as contact points for all agency or organizational personnel;
• keeping lists of the agencies or personnel representing the person, agency or organization;
• facilitating meetings and cooperation among people, agencies and organizations;
• identifying problems in communications among these groups;
• collaborating and communicating with necessary constituents and the public;

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

We are seeking individuals who have a passion for apparel, are personable, hardworking, proactive, and helpful. If you are independent, enthusiastic, and enjoy connecting with others, we welcome you!

Responsibilities:

• Unpack and sort incoming stocks
• Arrange & manage physical inventory
• Assist in photoshoots & content creation
• Maintain studio cleaniness
• Assist walk-in customers

Requirements:

• Able to commit between Nov ‘24 - 28 Jan ’25
• 3 days a week*
• Singaporean or PR only

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Company’s Profile
Founded in 1945, we have earned the love and trust of customers, becoming Korea's most esteemed beauty brand. Rooted in rich Asian heritage, we push the boundaries of traditional beauty with innovative solutions that fulfill our vision of a healthier, more beautiful life. As the Asian Beauty Creator, we empower people to achieve their ultimate dreams, nurturing both inner and outer beauty.

Salary Package:
Gross Salary: Up to $3000

Key Responsibilities:

· Promote skincare and makeup products, offer consultations, and build strong customer relationships.

· Meet sales targets, perform product demos, and ensure accurate POS transactions.

· Maintain stock accuracy, update member database, and manage inventory effectively.

Requirements:

· Minimum 1 -2 years of working experience in the F&B field or service line for senior level.

· 1+ years of retail sales experience, ideally in beauty

· Willingness to work shifts, weekends, and holidays

· Passionate about beauty and customer service

Candidates without experience are welcomed to apply! On job training will be provided!

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Operations Cum Admin Assistant
• Working Location: Benoi
• Working Hours: 5 days (9 am-6 pm)
• Salary Package: Basic Salary $3,500 + AWS + PB + Transport Provided
• Duration: Permanent Role

Key Responsibilities

• Prepare quotations for customers, including attaching before and after photos, and follow up on confirmed quotes/POs. Merge with DO for billing.
• Send details to customers to request POs for rental or repairs before billing (e.g., pec, Sankyu, Vac-Tech, Keppel, etc.).
• Prepare commercial invoices and packing lists for export trailers.
• Prepare monthly trailer reports for accounting purposes.
• Manage collections, including sending SOAs, follow-ups, reminder letters, and phone calls.
• Ensure cash term sales/invoices are paid on time.
• Manage cheque deposits.
• Check rental invoices upon issuance and monitor that all customers are billed correctly, including checking in/out of trailers/PM.
• Ensure RO1 form files and new trailer DO files are complete.
• Re-check export trailer invoices for de-registration before filing.
• Manage signed quotes from customers for billing and audit purposes for rental agreements.
• Prepare monthly repair summaries.
• Arrange container bookings through CMS.
• Handle any other ad hoc duties assigned by superiors.

APPLY NOW!!!

• Minimum Diploma qualification.
• Minimum 1 year of experience in operations or related field.
• Experienced in CMS is advantageous.
• Excellent communication skills with clients.
• Willingness to learn.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68537 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Transforming, cleaning and integrating data to ensure its quality and usability for downstream analytics and reporting purposes.
• Conduct in-depth data analysis to deliver data-driven insights and ensuring the effective utilisation of data resources to support the organization's strategic decision-making processes.
• Work closely with strategic stakeholders and operational teams to ensure successful delivery of data analysis projects.
• Implementing established data analysis methodologies and best practices to improve the quality and efficiency of data analysis processes.
• Creation of visualizations and reports to effectively communicate insights derived from data analysis.
• Advocate for and contribute to the adoption of best practices in data engineering to ensure governance, quality, and security of data assets.
• Contribute to the development and implementation of processes to enhance the accuracy and reliability of data assets through data quality and metadata management.
• Assist to perform any other ad-hoc project and duties assigned by Director, Senior Assistant Director and/or Assistant Director.

Job Requirements:

• Degree in any discipline, preferably in the Healthcare industry with at least 2 – 5 years of related working experiences
• Experience in data analytics, including data wrangling, analysis, visualisation with strong knowledge in data structures and mining algorithms.
• Knowledge in statistical learning, machine learning and probabilistic models will be advantageous.
• Good communication skills, both written and verbal.
• Pro-active, quality conscious, attentive to details and results oriented.
• Good team player, able to work under pressure and deliver results under tight timelines.

You will support your Reporting Officer in the following areas related to HQ Operations: Critical / Strategic Operations, project planning and implementation of new initiatives

Responsibilities

Critical / Strategic Operations

• Assist to plan and drive Critical / Strategic operations at HQ.
• Assist to plan, drive and implement all required Diagnostic services for new and redeveloped polyclinics
• Assist the co-chairs of the Critical / Strategic Operations work groups to deliver the respective KPIs
• Coordinate and liaise with IT departments to operationalise the implementation of whole of business unit's initiatives, projects and work plans
• To ensure key performance indicators are met within the stipulated timeline.

Project Planning

• Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Liaise on resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, allocate sufficient people to the work required
• To ensure project deliverables are met within the time frame.

Requirements

• Candidates should have 3-5 years of relevant working experience preferably in healthcare sector, with strong operations management leadership including areas in performance monitoring, process improvement, project management and implementation.
• At least 3 years of working experience in a combination of operations management and project management. Experience in start-up of new healthcare facility will be most relevant
• Possess strong leadership and people management skills,
• Resourceful, strong in decision making, problem solving and communication skills
• Experience in operations in healthcare sector and/or IT industry will be an added advantage
• Excellent organisation skills, able to prioritize tasks and time efficiently, work under pressure to meet deadlines
• Good verbal and written communication skills.
• IT skills proficiency in MS Project, Excel, Visio, Power BI and other software will be an added advantage

Job Description

Job Title: Operations Analyst

Corporate Title: Analyst

Division: Operations

Location: Singapore

Nomura Overview

Nomura is an Asia-headquartered financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its four business divisions: Retail, Asset Management, Wholesale (Global Markets and Investment Banking) and Merchant Banking. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Department Overview

Nomura's Operations department supports the company's business activities through efficient operational processes. The team collaborates with senior leadership, business units, and stakeholders to develop effective operational strategies, providing guidance on process design, implementation, and management to align operations with business objectives. Nomura's Operations team specializes in trade processing, settlement, custody, and asset servicing, known for providing exceptional service to clients. With a strong track record and commitment to innovation and global reach, Nomura's Operations department is well-positioned to continue driving growth and success in the financial industry.

Function Overview

The Derivatives team in Singapore is involved in handling the OTC Derivatives and Structured Notes lifecycle events for wealth clients. This will also include Long-form confirmation drafting for structured OTC trades and the oversight of offshore activities that are performed by our vendors and offshore branches.

Role description

· Handle lifecycle activities and ensure day to day BAU process on OTC events for all markets are processed accurately and timely. (Equity Accumulators, Decumulators, Options, Structured Swaps and Notes).

· Ensure that the client Long-form confirmations are sent on a timely basis.

· Follow-up with counterparties on trade discrepancies &/or liaise with IWM Execution desk to resolve discrepancies.

· Handling all trade enquiries from both external and internal stakeholders.

· Perform ad hoc supports for the manager whenever applicable.

· Investigating and resolving all outstanding break items in Depot and Nostro as well as Internal accounts.

· Ensure daily day-end tasks and reports are completed with checklist signed off.

· MIS – contribute to weekly, monthly KRI/trade volume reporting.

· Review and streamline processes to improve efficiency and control.

· Participate in systems enhancements UAT and new products/initiative rollout.

Skills, experience, qualifications and knowledge required:

· 3-5 years in Wealth Management / Private Banking Operations for Analyst

· Experience in Structured products and OTC derivatives

· Understand the market rules and regulations for cross products.

· Versatile in excel

· Added advantage if candidate has Avaloq experience

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

ABOUT THE ROLE & TEAM:

WHAT YOU WILL DO:

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

EXPERIENCE:

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

Job Responsibilities:

• Overall responsible for the smooth and efficient operations of the property.
• Monitor day-to-day facilities and maintenance operations.
• Involve in ad-hoc project management and to undertake feasibility studies.
• Responsible for the setting up of SOP and to achieve KPIs.
• Responsible for annual budget preparation, planning and controlling of operating expenses and improvement/maintenance works.
• Supervise the front office, operations, housekeepers, security and maintenance staff and to ensure smooth daily operations.
• Review processes and workflow to maximize tenant's satisfaction.
• Handle tenant’s complaints, maintain a record of feedback and take remedial actions to resolve issues.
• Establish and maintain strong and positive relationships with all landlords, tenants, vendors and contractors.
• Conduct regular inspections of properties and perform preventive maintenance to keep the property functioning in good condition.
• Ensure compliance of safety & building regulations and all other statutory requirements.
• Be part of the CERT team and assist in the coordination of drills, exercises and trainings to ensure it is carried out as per schedule.
• Perform any ad-hoc task as assigned by the management.

Requirements:

• Degree in Hospitality, Business, Management or equivalent.
• Minimum 5 years of proven work experience in the Hospitality (specifically in Rooms) or Property Management industry.
• Strong leadership skills, and excellent at navigating in an unstructured environment.
• Good analytical, organisational and problem-solving skills.
• Good team player with excellent interpersonal skills.
• Able to manage and resolve conflicts equitably and in the most productive manner in accordance with the Group’s values.
• Result driven and able to work in a fast-paced environment.
• Able to create and maintain an efficient system of operation to support the business needs.
• Able to multitask and work cross-functionally with different business units.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidate will be notified.

The Training Operations and Administrative Assistant plays a pivotal role in ensuring the seamless delivery of training programs, efficient administrative processes, and effective project and inbox management. This individual will work closely with the chairman, and sales, \to provide support across multiple functions.

Key Responsibilities

1. Training Program and Operations Preparation

• Coordinate logistics for training sessions, including organizing catering and securing venues.
• Prepare and arrange trainer materials, coordinating with printing vendors as needed.
• Create and manage virtual feedback forms for each class, ensuring trainers receive them promptly.
• Collect, collate, and send feedback reports to trainers and relevant stakeholders after each class.

2. Administrative e-Filing

• Collect and organize participant details from sales teams post-deal closure, ensuring timely submission to the finance department.
• Upload participant details to the virtual badge system to automate the issuance of e-certificates for attendees.
• Regularly update and maintain CRM data on HubSpot, ensuring accuracy and relevance.
• Download, analyze, and forward Mailchimp EDM reports (clicks and opens) to the relevant teams weekly.

3. Project Management and Inbox Management

• Maintain and update the sales dashboard on Monday.com to reflect real-time progress and status.
• Schedule and coordinate weekly sales meetings, including preparing agendas and materials.
• Oversee the sales inbox, ensuring all inbound inquiries are reviewed and directed to the sales team promptly.

Nice to have (but not necessary as we will train you):

Familiarity with Hubspot, Monday.com, MS Office, Mailchimp, Wordpress

Key Skills and Qualifications

• Organizational Skills: Strong ability to manage multiple tasks and priorities while maintaining attention to detail.
• Technical Proficiency: Experience with tools like HubSpot, Monday.com, Mailchimp, and virtual badge systems is a plus.
• Communication Skills: Excellent verbal and written communication for coordination with internal teams and external vendors.
• Problem-Solving: Proactive and resourceful in resolving operational challenges.
• Team Collaboration: Ability to work collaboratively across departments to achieve shared goals.

This role is ideal for someone with a strong administrative background, excellent multitasking capabilities, and a passion for ensuring smooth operations in a dynamic environment.

As an Operations Lead, you will lead and support a variety of tasks, working closely with partners, leading teams, providing excellent customer service, and managing operational functions.

Key Responsibilities:

• Manage daily operations to ensure seamless workflow and adequate product supply
• Support internal and external teams to improve brand growth
• Lead kitchen crew when needed
• Every other adhoc operational duty as needed

Key Requirements:

• Independent and proactive
• Strong organisational skills with a positive attitude
• Physically fit
• Must be willing to learn to cook and learn the kitchen processes
• Valid Food Hygiene Certification
• Background in/Comfortable with e-commerce platforms is preferred, though not necessary
• Basic kitchen and cooking knowledge is preferred
• Proficiency in excel and data-capturing analysis

Candidates from other industries may participate in a career conversion and on-the-job training program. Successful candidates will be offered a full-time position with opportunities for career advancement. Career returners are encouraged to apply.

• Manage deliverables while ensuring adherence to company and department policies and procedures relating to Client Operations and Transfer Agency such as NAV reporting, investor registration, dealing, investor reporting and cash.
• During Japanese business hours serve as a main contact for daily client inquiries from the client servicing desk at our parent company. Manage these queries to a satisfactory closure, or appropriately handed off to the source team, in line with Japanese client service expectations.
• Handle any sensitive or escalated queries/concerns from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard in line with Japanese clients’ expectations.
• Support Client Operations and Investor Operations teams with their deliverables as per the need.
• Support teams and departments across locations, and direct reports with training and guidance on Japanese client servicing as per the need.  
• Foster a professional environment of encouraging personal and professional development.
• Foster collaboration across business units and regions to ensure we deliver against the highest standards in the industry in terms of Japanese client servicing.
• Support Client Operations and Investor Operations projects, initiatives, and risk mitigation within your team and across teams, encouraging participation, constructive feedback and idea generation from the team members.
• Support and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty.

Mon to Fri: 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the provision of logistics operational management.

Responsibilities

Primary Responsibilities

• Assist the Assistant Manager, Operations in running and overseeing the smooth running of day-to-day operations.

• Lead the team to achieve the department's KPI goals.

• Prepare, maintain and update documentation of processes to meet accounts requirement and changes in customer requirements.

• To ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse.

• Ensure timely processing of all inbound and outbound activities.

• Ensures the highest degree of efficiency is maintained at all times.

• Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.

• Provide on-the-job training to warehouse staff.

• Perform inventory reconciliation on stock discrepancy.

• Update WMS on stocks return and follow-up system updates of closeout items.

• Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports.

• Highlight to Operations Manager for any irregularity in the warehouse.

• Ensure warehouse operations safety and security.

• Assist the Operations Manager in implementation of work improvement projects.

• Communicates with customer on operations and service issues.

• Other duties as assigned by Operations Manager.

Position-specific Responsibilities

• Required to work on bonded license operation.

Qualification Summary

Experience:

This position requires minimum 5 years of relevant experience in Logistics with at least 3 years in supervisory position.

Education:

'O' levels or Diploma in Logistics, Engineering or Business Administration

Skills:

• Strong organizational and time management skills; specifically documentation of all issues, communication with customers and transporters.

• Excellent knowledge in Warehouse Management System (WMS) and able to generate and analyze inventory reports.

• Good to have experience in Tradenet, DG handling, Lean system & ISO.

• Good understanding Customer requirements for each account

• Proficient in MS Word, Excel, Powerpoint, Outlook etc

• Good leadership skills

• Able to use systematic approach in decision-making.

• Exhibit good judgment and understanding of issues.

What you'll do:

As an Operations Associate, your role will be pivotal in maintaining the integrity of client operational data and brokerage agreements. You'll take on stewardship responsibilities, ensuring seamless front-to-back operations. Your expertise will be crucial in leading regional infrastructural projects, representing Operations in working groups. You'll also collaborate with IT on delivery of Operations sponsored enhancements and IT technical developments. This role offers you the chance to make significant contributions to process workflow efficiency, automation, and strategic project initiatives.

• Execute Client and Operational Data and front to back brokerage agreement for all clients' stewardship responsibilities on a daily basis.
• Maintain high quality, clean data by adhering to a strict governance and controls framework.
• Provide business brokerage analysis reports for brokerage rate negotiation with customers.
• Liaise closely with the front office and back office to provide accurate rates and product list for all the brokerage agreements.
• Work closely with front and back stakeholders on all matters related to brokerage and client data.
• Support the Team Manager by driving system integration projects as well as cross-training team members on multi-branded processes/services.
• Support cross functional Operations divisions for change implementations on process workflow efficiency and automation or strategic project initiatives.
• Design and implement process excellence within Operations using automation tools to mitigate operational risk and time savings.

What you bring:

The ideal Operations Associate brings a wealth of knowledge in data-oriented processes across multiple sources and systems. You have experience with operational workflows and understand how data is used and maintained through the trade lifecycle. Your background may include knowledge of financial markets and regulation affecting client lifecycle management. Your professional integrity, excellent attention to detail, and strong analytical abilities make you a standout candidate. You're also comfortable working in fast-paced or pressured environments and can handle criticism constructively.

• Intermediate skills in MS Excel, MS Word, and PowerPoint.
• Coding and advanced Macro skills.
• Ability to communicate effectively and efficiently to internal and external stakeholders.
• Demonstrates strong customer focus.
• Open to innovative ideas/experiences and ability to create new ideas, approaches or insights.
• Demonstrates high levels of energy in seeking out and achieving new goals.
• Adapts communication style to suit audience.
• Able to demonstrate honesty, integrity, and professionalism.
• Excellent attention to detail, highly organised with a proactive approach.
• Strong analytical ability and problem-solving skills.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards.

• Develop operational performance, financial goals, and growth plans through effective solutions development.

• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance

• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.

• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility.

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations. • Through Lean Warehousing System to implement and monitor improvement programs in cost reduction, quality improvement, safety and best practices across operations.

• Administers and communicates company policies.

• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.

• Responsible for the training & development and performance discussions with staff.

• Maintain good working relationships with customers.

Qualification Summary:

Experience:

This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in, Logistics, Supply Chain Management or equivalent work experience in the logistics field.

Skills:

Technical Skills

• Good working knowledge of the following operations areas – domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems..

• This position requires highly developed computer skills, with a focus on MS Office suite products.

• Proven transportation /logistics / supply chain management knowledge

• Strategic thinking ability, proven implementation results

• Superior customer relationship management skills

• Excellent negotiation experience with subcontractors, transporters, & vendors.

• Strong problem solving skills

Behavioral Skills

• Strong organization leadership

• Excellent Interpersonal skills

• Strong written and oral communications skills

• Ability to re-prioritize workload to support urgent requests from various operations.

Senior Maritime Compliance Advisor (Alternative Fuels, Compliance, and Regulatory Affairs)

Location: [Singapore]

Position Summary

Under the oversight of senior management, the Senior Maritime Compliance and Sustainability Advisor will play a critical role in advancing the company’s operation and products in compliance with FuelEU Maritime and RED III (Renewable Energy Directive III) regulations, as well as other key international maritime standards. This position involves advising on fleet readiness, alternative fuels, and sustainability strategies to ensure the company meets all regulatory requirements.

Responsibilities

FuelEU Maritime and RED III Compliance: Provide expert advisory on FuelEU Maritime and RED III requirements, ensuring the company remains compliant with EU regulations on alternative fuels and carbon intensity for maritime operations. Develop frameworks for implementing these directives in alignment with EU’s decarbonization targets.

Regulatory Compliance and Operational Standards: Maintain high standards of regulatory compliance, focusing on IMO regulations such as SOLAS, MARPOL, ISM Code, COLREG, and STCW. Guide the company on meeting these global standards, with emphasis on carbon intensity measures outlined in FuelEU Maritime.

Environmental and Alternative Fuel Initiatives: Lead efforts on sustainability and alternative fuel strategies, including Methanol,LNG and other low-carbon fuels. Ensure alignment with RED III targets and EU emission reduction goals, advising on pathways to integrate alternative fuels effectively.

Port Operations and Safety Management: Provide expertise in managing port operations, safety protocols, and vessel itineraries within FuelEU Maritime requirements. Conduct port assessments to ensure safety standards and regulatory compliance with local and international standards.

Customer Compliance Support: Develop and oversee training programs for feedstock suppliers and customers, ensuring they understand and comply with key regulations, including FuelEU Maritime and RED III. Lead the training and sales teams to implement educational initiatives that equip partners with the knowledge needed to maintain regulatory compliance and uphold industry standards.

Job Requirements

Educational Background: Master’s CoC and a Bachelor’s degree in Maritime Operations, Marine Studies, or related field.

Professional Experience: Minimum of 10 years in fleet operations, maritime compliance, or marine fuel management. Prior experience and deep understanding of IMO regulations, as well as EU directives including FuelEU Maritime and RED III. Familiarity with CII, EEXI, and other current sustainability standards is highly preferred.

Leadership and Strategic Planning: Strong ability to strategize, plan, and implement operational policies in a regulated environment. Capable of building and adapting frameworks for customer fleet readiness.

Communication and Interpersonal Skills: Excellent communication skills in a multicultural setting. Skilled at conveying complex regulatory requirements into straightforward, actionable guidance.

Technical Skills: Proficient in Microsoft Office (Excel, Word, PowerPoint) and maritime management software. Skilled in technical analysis and compliance management.

Travel and Flexibility: Willingness to travel domestically and internationally as needed. Available on-call for operational needs, including conditions in various environments.

Join us!

Email your CV:

[email protected]