Responsibilities:

• Manage all marketing/program activities requests.
• Manage customer's account/ project matters.
• Prepare quotation.
• Follow up project closely and attend to customers’ inquiry.
• Follow up with customers on the development of the project.
• Good presentation skills with ability to hold the interest of audience.
• Manage relationship with internal & external parties to ensure communication objectives are met within schedule, budget & the fulfilment of the projects.
• Undertake ad-hoc duties & projects from time to time.

**Successful candidate will be provided on-the job training

Requirements:

• Diploma/Degree in Mechanical/ Mechatronic/ Manufacturing/ Engineering/ Marketing or equivalent.
• Strong project management skills & marketing strategics.
• Good negotiation & interpersonal skills.
• Strong verbal & written communication skills with the ability to influence and persuade with a positive attitude.
• Self-independent.
• Fast paced environment show creativity and a different way of thinking will be essential.
• Team player with good & positive working attitude.
• Has passion towards marketing business/programme.
• At least 1 year working experience in related field; entry level candidates are welcomed to apply.
• Able to start work immediately.
• Comfortable to work at East area, Changi South.

Responsibilities:

• Design, develop, and maintain software applications using C#.
• Develop and implement automated test equipment and process systems.
• Write clean, scalable, and efficient code.
• Troubleshoot, debug, and upgrade existing software.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Participate in code reviews to maintain code quality and share knowledge.
• Ensure software meets all requirements of quality, security, modifiability, extensibility, etc.
• Document development processes, code changes, and other relevant information.
• Support internal and external BUYOFF, ensuring completion of Factory and Site Acceptance with customers and the project team.
• Quickly resolve issues by working with the project and production teams.

Requirements:

• Bachelor’s degree in Engineering, Computer Science, or a related field.
• Proven experience as a software Development Engineer or similar role.
• Strong proficiency in C# programming.
• Experience with test equipment and automation process systems.
• Knowledge of electrical and electronics hardware.
• Familiarity with test instrumentation and motion systems.
• Basic understanding of vision systems.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.
• Knowledge of hardware interfacing and control systems.
• Experience with CI/CD pipelines and automated testing frameworks.

Job Description & Requirements

We are seeking a Senior Data Engineer with 7+ years of experience in software development and expertise in Big Data technologies. The ideal candidate will work on designing, developing, and maintaining scalable data pipelines and analytics platforms to meet diverse business requirements.

Responsibilities:

Build and optimize large-scale data pipelines using Hadoop, Spark (Core, SQL, Streaming), and PySpark.

Manage and process structured and semi-structured data using Hive, Sqoop, Impala, and Kudu.

Develop and implement streaming data solutions with Apache Kafka.

Collaborate with cross-functional teams to understand technical requirements and implement data-driven solutions.

Perform data validation, quality checks, and recon reports to ensure high data accuracy.

Work on AWS services (S3, Glue, Athena) for cloud-based data workflows and analytics.

Translate legacy systems to open-source frameworks, leveraging technologies like Python and SQL.

Optimize performance and scalability for data processing and storage systems.

Utilize Java/J2EE, Hibernate, and Struts frameworks for backend application development.

Provide mentorship to team members and support in troubleshooting and debugging complex data issues.

Requirements:

Proficiency in Big Data ecosystems, Spark, Hadoop, and related technologies.

Strong experience with PySpark, data transformation, and aggregation techniques.

Hands-on with AWS services and cloud-native data pipelines.

Solid understanding of SQL, RDBMS, and data integration tools.

Expertise in Java/J2EE frameworks and application development.

Strong communication and problem-solving skills.

• Receive Service Request / Incident through phone, email and Helpdesk Ticketing tool.
• Basic technical support at the End User Computing (EUC) and network level: PC, iPad, Laptop, WAN and LAN.
• User Account Management (Add, Delete and Change) and follow Change Management processes.
• Escalate to Level 2 engineer if the issue not resolved.
• Remotely assist users with support needs.
• Manage and monitor internal assets to ensure accurate inventory records.

This is a 6 Month contract role based in Singapore.

We are currently looking for innovative and organized individuals with the ability to work through large volumes of operational sales activities including implementation, optimization, and reporting.

Global Product and Sales Enablement data analysts will support the needs of the Global Partnership sales team and publishers around the world through our email systems and by interacting in a cross-functional work environment.

Core Tasks:

• Perform large-scale data analysis to identify trends and efficiency opportunities.
• Support implementation and optimization for the company’s programmatic monetization and platform solutions.
• Support GP sales users through our email customer service tools.
• Troubleshoot account issues where required and provide account administration support.
• Contribute to automation efforts and offer possible solutions to increase operational efficiencies.
• Perform other administrative and operational role-related tasks such as creating reports, presentations, and communicating with stakeholders.

Mandatory Skills:

• Bachelor’s degree or equivalent practical experience.
• 3 years of work experience with Account Management, Ad Operations, or Project Management (experience with AdX, AdSense, AdMob, and DFP a plus).
• Problem-solving and analytical skills, comfortable handling and interpreting data.
• Ability to work through large volumes of support requests from our internal sales customers within specified time frames.
• Broad understanding of online advertising solutions (i.e., ad serving, monetization) and of key platforms and trends (i.e., desktop, mobile, video).
• Advanced knowledge of Microsoft Office Suite: Excel, Word, PowerPoint & basic knowledge of SQL.

Job Title:

Part-Time Data Entry Clerk/Operations Administrator

About Us:

Linkgas Engineering is an established and locally grown company specializing in fire protection products and services. We have a strong team of consultants and field service technicians to provide comprehensive and integrated solutions for clients, especially within the F&B and Oil & Marine Offshore industries.

Job Description:

We are seeking a diligent and detail-oriented Part-Time Data Entry Clerk/Operations Administrator to join our team. The Data Entry Clerk is responsible for accurately inputting and maintaining data in our systems, ensuring data integrity, and supporting various departments with administrative tasks. If you have excellent attention to detail, strong organizational skills, and enjoy working with data, we encourage you to apply for this part-time position.

Key Responsibilities:

1. Data Entry: Input data from various sources into databases, spreadsheets, and other digital platforms.
   Verify and review data for accuracy and completeness, making necessary corrections.
   Ensure data entry is conducted efficiently and in compliance with company procedures.
2. Data Maintenance: Regularly update and maintain existing data records to reflect changes, additions, or deletions.
   Perform routine data cleaning and quality assurance checks.
   Assist in data archiving and backup procedures to prevent data loss.
3. Record Keeping: Maintain organized and up-to-date records and files.
   Retrieve data as needed and respond to data retrieval requests from other departments.
   Assist with data retrieval and reporting for audits or inquiries.
4. Data Analysis: Provide basic data analysis and reporting support to various departments.
   Assist in generating reports and summaries from the data collected.
5. Administrative Support: Assist with general administrative tasks, including filing, scanning, and photocopying documents.
   Collaborate with other departments to support their data-related needs.
   Assist in organizing and managing departmental records and documentation.

Qualifications:

• Tertiary diploma or equivalent (Students welcome to apply). Additional education in data entry or related fields is a plus.
• Proven experience as a data entry clerk or in a similar role.
• Strong typing skills with high accuracy and attention to detail.
• Proficiency in data entry software and Microsoft Office applications (e.g., Excel, Word).
• Basic knowledge of data processing and database systems.
• Strong organizational and time management skills.
• Ability to maintain confidentiality and handle sensitive information.
• Excellent written and verbal communication skills.
• Self-motivated, reliable, and a strong team player.

Work Schedule:

This is a part-time position, and part-timers have to commit at least 3 days a week, 4-5 hours a day, and at least 3 months. Please state your availability in your resume or application.

Please note that priority is given to applicants who are able to commit the most (i.e. Mon-Fri, 9AM-6PM). If you would like to learn more about full-time, permanent position options, feel free to apply as well.

Hourly Rate:

$10/Hour (Excluding Break)

How to Apply:

If you are detail-oriented, efficient, and have a passion for maintaining data accuracy, we encourage you to apply.

Linkgas Engineering is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun and encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers
• Recruiting, hiring, training and coaching salon staff
• Creating work schedules for employees
• Inventorying salon supplies and reordering as needed
• Ensuring that the salon environment meets cleanliness and hygiene standards required by law
• Monitoring staff’s completion of continuing education requirement needed to maintain licensure
• Resolving client complaints
• Marketing the salon to attract new customers
• Performing salon services for customers as needed

Job Description:

• Corporate with the constrcution manager to connect with various government acceptance departments.
• Corporate with the constrcution manager to supervise and manage the site to meet the various goals of the project.
• Corporate closely with subcontractors to monitor the progress of small towns and coordinate the work resources required by subcontractors to meet project requirements.
• Corporate with goverment personnel to conduct on-site inspections.
• Participate in weekly or monthly meetings with subcontractors to discuss work progress and corperate in preparing monthly meeting progress reports.
• Establish good relationships with all relevant parties.
• Corporate to ensure site safety and comply with the requirements of the authorities.
• Corporate to organize relevant physical and electronic documents on site engineer, etc.
• Other tasks assigned by the manager.

Requirements & Qualifications:

• Diploma / Degree or above preferably from a recognized University accredited with PEB, Singapore
• Experience with public residential projects would be advantages
• Proficient in Microsoft Office / Projects, AutoCAD
• Ability to keep a positive attitube in a fast-paced environment
• Good team player

Job Description & Requirements

• Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary
• Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ database performance, capacity, resiliency , stability, replication and other key aspects
• Researching and recommending solution that best meet business needs and enterprise operational requirements
• Provide technical support to application development teams
• Evaluate release of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact

Qualifications

Understanding of protocols like HTTP/HTTPS/FTP/SFTP/AS2 etc

Programing experience in Java

Write Unix Shell & Bash Scripting

Familiarity with Linux operating system and commands

Capability to troubleshoot integration issues efficiently

Position Summary

We are looking for a dynamic Infrastructure Engineer with a strong background in Cloud & DevOps technologies. The ideal candidate will have a proven track record of automating infrastructure operations, improving deployment efficiency, and optimizing cloud environments. You will work closely with cross-functional teams to design, implement, and maintain automation pipelines and cloud solutions that enhance the scalability, security, and reliability of our systems.

Responsibilities

• Collaborate with Cloud and DevOps teams to ensure efficient cloud infrastructure operations, focusing on AWS Cloud.
• Automate infrastructure provisioning, configuration management, and application deployment processes using tools like Ansible and other DevOps technologies.
• Design, develop, and maintain robust AWS native CI/CD pipelines for seamless software delivery.
• Develop, Implement and manage infrastructure as code (Terraform) to automate cloud environments, ensuring consistency, security, and scalability.
• Monitor and troubleshoot infrastructure issues, ensuring system reliability and uptime.
• Maintain and update documentation of processes, systems, and configurations.
• Continuously improve automation processes to support development and operations efficiency.
• Stay up to date with industry trends and advancements in automation, DevOps, and cloud technologies.

Requirements

• 4-6 years of experience in AWS Cloud, Infrastructure Automation using Ansible.
• Strong hands-on experience with Ansible and DevOps tools (Jenkins, Bitbucket, Code Pipeline, etc.).
• At least 2 years of experience in AWS native DevOps tools.
• Solid understanding of cloud infrastructure, networking, and security best practices.
• Proficiency in scripting languages like Python, Shell, or Bash for automation tasks.
• Experience with infrastructure as code (IaC) tools such as Terraform and/or CloudFormation.
• Experience in automating server/VM creation and provisioning.
• Ability to automate the configuration of network policies and rules.
• Strong troubleshooting and analytical skills to resolve complex issues efficiently.
• Excellent communication skills and the ability to work collaboratively with cross-functional teams.

Good to Have:

• AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer).
• Experience with container orchestration.
• Familiarity with monitoring and logging tools (e.g., ELK, Grafana, CloudWatch).
• Experience in implementing CI/CD pipelines for cloud-native applications.
• Knowledge of security best practices in cloud environments.

Soft Skills:

• Being a Team Player
• Conducting regular check-ins with your team.
• Engaging actively with teammates and colleagues to promote collaboration and cohesiveness.
• Strong problem-solving skills and the ability to troubleshoot complex issues.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong documentation skills.
• Self-motivated and possess strong analytical skills, sharp and meticulous.
• Strong interpersonal skills and good time management skills.

• Good degree in Civil / Structural Engineering from a recognized University
• Minimum 5 years working experience in Civil & Structural Consultancy Firm
• Experience in LTA – Road work would be advantages
• Ability to work independently
• Candidates without the relevant working experience but with good academic results may be considered

• Good degree in Civil / Structural Engineering from a recognized University
• Minimum 5 years working experience in Civil & Structural Consultancy Firm
• Experience in Underground & Bridge structures would be advantages
• Ability to work independently
• Candidates without the relevant working experience but with good academic results may be considered

Job Description:

You will be responsible for the design of innovative, high-performance, and reliable high-speed analog ICs for SerDes applications. These products aim to enable the next-generation of data communication systems using high speed wireline transmission, empowering the ever growing digital revolution. You will work within a group of design experts interfacing with layout, overseas design teams to create detailed specifications, innovative designs to meet the technological requirements.

Key responsiblities:

• Planning and designing of high speed analog IC for Serdes application based on design requirements
• Perform circuit simulation and optimization to meet specification
• Prepare and discuss circuit, results of design in design reviews
• Conduct IC verification and debugging to ensure silicon perform according to design.
• Work with layout engineer for device level design to realize best circuit response
• Work with application engineers to support customer application issues

Requirements:

• Minimum Bachelor's degree in Electrical/Electronics engineering or equivalent.
• Possess experience working in IC design environment
• Good knowledge in CMOS analog circuit design/processes
• Good knowledge in High-Speed Interfaces design and be willing to take on the challenge of creating cutting-edge new technology by anticipating market trends and product evolution.
• Posess good knowledge in analyzing and designing High-Speed Interface PHY, ADC, PLL, Clock and data recovery (CDR),Equalization and signal integrity optimization, Ampllfiers, reference voltages etc.
• Experience in developing IC and proficient in design tools usage (Cadence/Synopsys, Custom Compiler/Fine Sim)
• Good communication skills and ability to work in a team

Job Description & Requirements

• Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary
• Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ database performance, capacity, resiliency , stability,replication and other key aspects
• Researching and recommending solution that best meet business needs and enterprise operational requirements
• Provide technical support to application development teams
• Evaluate release of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact

Qualifications

Understanding of protocols like HTTP/HTTPS/FTP/SFTP/AS2 etc

Programing experience in Java

Write Unix Shell & Bash Scripting

Familiarity with Linux operating system and commands

Capability to troubleshoot integration issues efficiently

Job Responsibilities:

• Create specifications and define software architecture for embedded systems.
• Design and develop MCU based firmware for embedded system.
• Design and develop middleware, application and GUI in Windows, embedded Linux or other environments.
• Work closely with other engineers to analyze and resolve bugs.
• Analyze performance bottleneck and optimize product quality and throughput.

Job Requirements:

• Master or degree in computer science, computer engineering or electronic engineering, or equivalent
• At least 5 years direct relevant experience for the senior engineer position.
• Fresh graduates with relevant knowledge or experience are welcome.
• Experience in MCU firmware or embedded Linux development.
• Firmware development experience with STM32 family is a plus.
• Good understanding in hardware and ability to develop low level codes.
• Strong programming experience in C/C++. Rich experience on embedded software development is a plus.
• Good knowledge in software debugging and performance optimization.
• Good experience in embedded systems based on ARM Cortex-M or Cortex-A series processors.
• Familiar with ISO13485 or IEC 62304 design process, source version control and bug tracking system is an advantage.
• Independent and resourceful.

About Us:

CleanCrew is an innovative on-demand laundry platform designed to provide premium laundry care with a quick turnaround of 48 hours. We aim to simplify laundry services for individuals and businesses while maintaining exceptional quality and customer satisfaction. Join our team and be part of a fast-growing startup that values creativity, efficiency, and customer-first solutions.

Role Overview:

We are seeking a proactive and detail-oriented Operations and Customer Servicing Intern to support the daily operations and ensure a seamless customer experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager to learn about operational logistics and customer relationship management.

Responsibilities:

1. Customer Servicing:

• Respond to and manage customer queries and orders via WhatsApp Business in a timely and professional manner.
• Build strong customer relationships through effective communication and problem-solving.
  

2. Operational Management:

• Plan, track, manage, and coordinate daily delivery routes and the movement of orders across locations to ensure prompt delivery.
• Record daily customer orders and oversee the end-to-end process, including payment collection and order scheduling
• Handle ad-hoc tasks to meet daily operational and logistical needs.
  

3. Strategy and Reporting:

• Prepare necessary data and financial reports (e.g., End-of-Month tracking reports) to support business operations.
• Develop and implement strategies to enhance customer servicing channels and improve efficiency over time.

Requirements:

• Strong communication and interpersonal skills.
• Excellent organisational and time-management abilities.
• Proficiency in Microsoft Excel, Google Sheets, or similar tools.
• Ability to adapt to a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and a problem-solving mindset.
• Prior experience in customer service, logistics, or operations (preferred but not mandatory).

What You’ll Gain:

• Hands-on, on-the-ground experience in operational logistics and customer service management.
• Opportunities to strategise and implement efficiency improvements in a startup environment.
• Exposure to the inner workings of a tech-enabled, on-demand service platform.
• Mentorship and guidance from experienced professionals.

Key Performance Indicators (KPIs):

• Average response time to customer queries
• Customer satisfaction levels
• Successful, on-time delivery rate for all orders - commercial and personal
• Accuracy and timeliness of data and financial reporting

How to Apply:

If you are excited about this opportunity, please send your resume and a brief cover letter to [email address]. Let us know why you are the perfect fit for this role and how you can contribute to CleanCrew's success.

Join us in transforming the laundry industry with innovation and excellent service!

The Operations Liaison Assistant will play a critical role in ensuring smooth communication and coordination between operations, sales, and customer service departments. This role involves supporting day-to-day operations, addressing customer needs, and ensuring a seamless experience for customers purchasing home and living products and consumer electronics. The ideal candidate is proactive, detail-oriented, and has a strong commitment to customer satisfaction.

Key Responsibilities:

Operational Support:

• Act as a bridge between warehouse, logistics, sales, and customer service teams to ensure operational efficiency.
• Monitor order processing, shipment schedules, and inventory levels to ensure timely delivery to customers.
• Assist in the coordination of returns, exchanges, and warranty claims for home and living products and consumer electronics.
• Identify and resolve delays or issues in product delivery by liaising with internal teams and external partners.

Customer Service:

• Serve as the first point of contact for customer inquiries related to product availability, order status, shipping, and aftersales support.
• Proactively communicate updates to customers regarding their purchases, addressing delays, and providing alternatives when necessary.
• Handle escalated customer complaints with professionalism, ensuring a positive resolution while maintaining customer satisfaction.
• Assist customers with technical inquiries related to consumer electronics, including troubleshooting minor issues and directing them to appropriate resources for support.

Administrative Coordination:

• Support the operations team by maintaining accurate records of inventory, order fulfillment, and service logs.
• Assist in tracking key performance indicators (KPIs) to identify areas for improvement in customer service and operations.
• Collaborate with the sales team to process special orders, promotional activities, and product rollouts.

Cross-Functional Collaboration:

• Work closely with the merchandising team to keep product details, pricing, and availability up to date.
• Coordinate with the technical support team to resolve customer issues related to consumer electronics.
• Assist in implementing operational improvements that enhance the customer experience and streamline workflows.

Requirements:

• Proven experience in customer service, operations, or administrative support roles, preferably in retail or e-commerce.
• Familiarity with home and living products and consumer electronics is a strong advantage.
• Strong communication and interpersonal skills to effectively collaborate with internal teams and customers.
• Ability to multitask, prioritize responsibilities, and maintain attention to detail in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with order management or CRM systems (e.g., Salesforce, SAP) is a plus.
• Problem-solving mindset with the ability to resolve customer and operational challenges promptly.
• High level of professionalism, empathy, and customer focus.

• Analyse problems, perform troubleshooting, and track problems through resolution.
• Responsible for monitoring activities, such as network and bandwidth usage
• When necessary, escalate problems to the appropriate stakeholders / principals
• Ensure generation and management of support tickets according to SLA requirements
• Schedule and run periodic maintenance for network infrastructure at the data centre
• Plan and manage change request and / or maintenance activities for network operations including firmware patches.
• Ensuring zero service level breaches and achieve 100% compliance with policy and procedure.
• Perform Change Request, Service Request as assigned by team lead according to the SLA.
• Managing of Cisco Routers and Switches and perform firmware patching on network equipment.

Job Requirements

• Degree/Diploma in Computer Science, Computer Engineering or equivalent, although
consideration will be given to experience and certifications in lieu of degree.
• Minimum 3 years of experience working as a network engineer within the operations
environment.
• Good grasp of technical skills (network)
• Must possess CCNA / CCNP certification

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, KYC Operations Senior Analyst - Hybrid (Internal Job Title: KYC Operations Sr Analyst – C12) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Review submissions submitted throughout the global hubs by junior analysts
• Liaise with internal/external stakeholders to provide exception management reporting and Management Information System (MIS) reporting
• Perform quality reviews and reviews of procedures and processes
• Perform project management responsibilities, including producing project plans, conducting risk analyses and providing weekly updates for senior management, as needed
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of experience
• Bachelor's degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

• Night Operations- Ability to work nights a must
• Location - East (3 Changi South Street 1, 486795)
• Process customer orders and routings
• Respond to customer’s shipment inquiries (tracking, routings, quotations, booking confirmation etc) in a timely manner
• Process import and export shipment documentation - Singapore and APAC
• Order processing in MNX's TMS (Transportation Management System) and C1 (Cargowise)
• Coordinating shipments and handling operational requirements
• Processing of Singapore airfreight Import / export documentations (Full-cycle) In-depth training will be provided.
• General administrative duties including data entry, filing etc
• Participate in other company projects and duties as assigned
• Salary commensurate with qualifications and experience. Training will be provided.
• Knowledge in Freight Forwarding operations or in a similar role with Import/Export experience a plus
• Experience in handling air forwarding operations. Experience and focus on critical logistics and cold chain, biopharma, medical devices and clinical trials logistics a plus.
• Service/call center experience will have added advantage
• Proficient in both written and spoken English-Fluency in a second language is a plus
• Possess at least ‘O’ level, professional certificate/NiTEC/Diploma or Advanced/Higher/graduate Diploma in any field
• Proficient with MS office applications
• Previous experience with Cargowise or ParcelLogic-TMS is a plus .
• Basic proficiency with Microsoft Office 365 Suite products

Job Description:

• Corporate with the constrcution manager to connect with various government acceptance departments.
• Corporate with the constrcution manager to supervise and manage the site to meet the various goals of the project.
• Corporate closely with subcontractors to monitor the progress of small towns and coordinate the work resources required by subcontractors to meet project requirements.
• Corporate with goverment personnel to conduct on-site inspections.
• Participate in weekly or monthly meetings with subcontractors to discuss work progress and corperate in preparing monthly meeting progress reports.
• Establish good relationships with all relevant parties.
• Corporate to ensure site safety and comply with the requirements of the authorities.
• Corporate to organize relevant physical and electronic documents on site engineer, etc.
• Other tasks assigned by the manager.

Requirements & Qualifications:

• Diploma / Degree or above preferably from a recognized University accredited with PEB, Singapore
• Experience with public residential projects would be advantages
• Proficient in Microsoft Office / Projects, AutoCAD
• Ability to keep a positive attitube in a fast-paced environment
• Good team player

• Experienced in the design of water treatment plants (desalination, potable water, recycle water), wastewater treatment plants (municipal and industrial) and membranes systems (MBR, MF/UF, Reverse Osmosis, Nano-Filtration, etc.)

• Review Client’s Requirement, Technical Specifications & Tender Specifications to generate engineering deliverables (General Specification & Particular Specifications, Datasheets, Major Equipment List, Pipe List, Mass Balance, Hydraulic Profiles, Process Flow Diagram, Process & Instrumentation Diagram, etc.)

• Assist the Engineering Manager on engagement with Clients, Consultants, Sub-Contractors, Vendors, and others for the development of design, procurement, fabrication, construction, erection and commissioning works.

• Coordinate with inter-disciplines engineering team (Process, Mechanical, Electrical, Instrumentation & Control Automation, C&S, Piping & Systems/Skids Engineering and Drafting) on development of engineering deliverable on a timely basis.

• Reviewing and providing input to project schedule and ensure all planned dates and progress are realistic. Provide updates on engineering deliverables per schedules and implement catch-up actions where applicable.

• Procurement Services Support: Develop the applicable Equipment List/Package, Technical Specifications and Bill of Materials to support Procurement Department to issue Request for Quotation (RFQ). Assist to review the RFQ, prepare applicable technical & commercial clarifications with selected Sub-Contractors or Suppliers. Provide justification on the shortlisted Sub-Contractors or Suppliers for onward negotiations.

• Assist the Engineering Manager on the development of FAT, SAT, Pre-Commissioning, Start-up, Commissioning protocol and support the implementation.

• Development of Operational & Maintenance Manual.

• Assist the Engineering Manager to support project management team in project implementation related engineering, troubleshooting and maintenance requirement.

Job Responsibilities:

• Provide technical expertise support to customers and internal team members
• Responsible on in-house application, customer application and development support
• Involves providing direct technical support to customers at their location.
• Conduct training sessions for customers / internal employees on how to use and maintain the products or services the company provides.
• Provide support to the engineering and quality assurance teams within the organization

Job Requirement:

• Bachelor’s Degree in Material/Mechanical Engineering or equivalent practical experience, Master’s degree will have an advantage
• At least 5 years of experiences in Semiconductor
• Good knowledge of wire bonding operations and concept
• Wire bonding hands-on experience is needed
• Possesses with good presentation skill, DOE skills are essential
• Minimum supervision and should have good communication skill with customers
• Willing to travel to oversea for customer on-site support

• Hand on Experience with ETL, Informatica and writing Teradata SQL.
• Should be expert in Teradata Utilities
• Should be good in Unix Shell scripting
• Sound knowledge of financial service logical data model (Teradata FSLDM)
• Work closely with Business Users to convert the business requirement into Technical
• Requirement.
• Should be able to create Mapping documents for FSLDM and downstream data mart
• Must have work with ETL, preferably in Datastage
• Prepare Test cases for Unit Testing/SIT/Regression
• Design and document development standards
• Sound knowledge of Core Banking Domain
• Should have knowledge on Data warehouse Concepts
• Hands on experience in Control M Scheduling tool
• User and Client meetings
• Should be able to take ownership and deliver independently

Required Technical and Professional Expertise

• Experience in Teradata SQL Query Writing
• Hands on experience in Unix and shell scripts
• Experience in Teradata Utilities(BTEQ, Fast Load, Multi Load)
• Experience in FSLDM
• Control M
• Demonstrate string SQL skills and performance tunning
• Prefer Banking Domain
• Willingness to provide L2/L3 application support.
• Willingness to support on production issues on a 24/7 rotational basis.
• Willingness to support weekend and public holidays.