Primary Objective(s) of Position

• Responsible for managing customer service operations, handling requests for quotation (RFQ), and overseeing regional container management in alignment with specified requirements

Duties & Responsibilities

Customer Services, RFQ, Tender, Trade, Sales Support;

• Attend to all customers enquiries, disputes cases via email or phone call, and respond timely to their queries.
• Prepare, maintain and review proposals, procedures, tenders, and service agreements with customers
• Filing & liaison with shipping line, freight forwarders & vendors for quotation and services
• Source and negotiate for competitive price-structures
• Conduct customer visits and business development when required
• MRG approval on S.E.A shipments routing to all Network agency
• Conduct Analyses of trade-lanes & prices

Inventory Management

• Track, update and analyze equipment turnaround/idle/repair time/idle time/repair time and implement measures for improvement
• Prepare daily container inventory report
• Liaise with various parties on purchasing, disposing, and leasing of containers
• Assess container repair charges, collection, detention and demurrage
• Oversee container seal and DG sticker management

Sea Shipment coordination & documentation support (assisting operation if required)

• Liaising with Customers, Vendors & Overseas partners
• Preparation of full set shipping documentation for FCL/LCL Sea freight shipments & local handling services.
• Execution of documents using the Company’s SAP System
• Ensure accurate & timely execution of documentation, custom manifest and invoicing to related parties within stipulated KPIs
• Maintain proper e-filing system of all documents for easy and systematic retrieval

Full set payment requisition;

• Ensure accurate & timely execution of invoicing to related parties within KPI,
• Keeping track of all payment’s invoices, reconciling processed work by verifying entries and arrange for payment requisition accurately & timely within credit period.

Transportation arrangement;

• Monitoring delivery & collection to meet the schedule for all services provided
• Keeping track of all quotation/tariff for payment’s invoices, reconciling processed work by verifying entries accurately & timely
• Coordination with all vendor & warehouse operations for loading/unloading related arrangements if required
• Any ad hoc tasks as assigned from management

Person Specifications

• Possess a Diploma in logistics and supply chain management, or at least 3 years of relevant experience
• Knowledge in container maintenance & repair
• Familiarity with SAP's Transport Module
• Experience in dealing with NVOCC Sea Freight Process Flow

Responsibilities:

Database Administration

• Act as the Subject Matter Expert for database-related services.
• Manage the daily BAU operation of database-related services.
• Carry out service monitoring, end-to-end performance correlation, and database performance optimization. Create, review and update system documentation and work instructions to enhance the efficiency of daily operations.
• Perform capacity planning to size database resources to meet the demands of application workloads.
• Plan, execute, and monitor backup schedules in accordance with business needs and data retention policies.
• Review database security, perform database hardening, and apply regular or ad-hoc security patches to ensure compliance with IT security policy.
• Coordinate/Support with application support teams to schedule database updates and upgrade databases with minimal business impact.
• Provide Level 2 support for database service-related queries.
• Perform incident escalation in accordance to escalation procedures.
• Coordinate with other functional teams in incident handling, and ensure incidents are resolved or work- around within stipulated SLAs.
• Contribute to or drive root-cause analysis.
• Ensure that all internal processes and procedures are up to date and in accordance with the company's directives.

Data Services Provisioning

• Perform requirement gathering with application support teams.
• Recommend appropriate data services and system capacity according to agreed requirements.
• Develop configuration policies to optimize security, performance, and availability.
• Set up data services according to policies and guidelines.
• Set up data pipelines for data analytics and dashboard initiatives.
• Coordinate with other functional teams to complete the work required to operationalize data services such as IP address assignment, DNS requests, firewall port opening and security scan, database onboarding, data pipeline creation, database monitoring, and database performance monitoring.
• Ongoing review and improvement of process flow, system, and processes through automation, innovation, as well as the adoption of new technologies.

Implementation of IT Initiatives and Solutions

• Provide feedback on the design of data services for new systems.
• Support execution of database services initiatives and business projects.

Requirements:

• A recognized diploma or degree in IT or related fields.
• Minimal 5 years of hands-on experience in systems and database administration in an enterprise or campus environment.
• Hand-on experience in administering MSSQL, Oracle database (10g and above), Oracle high availability technologies such as RAC and Data Guard, database performance tuning and troubleshooting, and database upgrades and migrations tools.
• Hand-on experience in data cleansing, data transformation, and data quality management.
• Hand-on experience in developing dashboards using data visualization tools e.g., Qlik Sense, Power BI and etc.
• Knowledge of MariaDB, MySQL, and PostgreSQL.
• Experience in Windows, and Linux variants, preferably Red Hat and Ubuntu.
• Experience in capacity planning, availability management and business continuity management.
• Experience in project management.
• Independent, highly motivated and a proactive team player who can work with minimal supervision.
• Excellent in written and verbal communication.

The following certifications while not necessary, will be an added advantage:

• Database Administrator Certified Professional for MSSQL/Oracle/MySQL
• ITIL Foundation Level
• Certified Professional in Data Analytics/Data Visualization/Data Virtualization/Machine Learning
• AWS/Azure Certifications

About the role

This position is for a Project Engineer, an established professional in New Equipment Modernization responsible for project schedule updates, report documentation, and acts as the primary contact with customers. Resolves customer issues and escalates more complex issues as needed.

Key Responsibilities:

As a Project Engineer, you’ll be responsible for:

• Reviews project expenditures to ensure the accuracy of all invoices/applications for payment in accordance with purchase order and subcontract terms and conditions. Also ensures that they are processed (approved/authorized)in a timely manner.
• Updates project schedules and prepares project management correspondences and documents effectively on all aspects of the implementation phases, including customer meeting minutes, team assignments/action item tracking, letters, memorandums, transmittals and RFIs.
• Acts as the primary contact with customers, develops a professional relationship, and understands the customer needs to meet those within the bounds of contracted scope.
• Understands and communicates job schedule to all project team members to ensure timely completion of project.
• Adjusts orders for any changes to the scope for moderate projects.
• Manage Project and Controls
• Attend to Meetings with customers, consultants, contractors, etc .
• Paper documentation submission, approval, job site status,
• Manage sub-contractors.

Requirements

We are looking for people who has excellent stakeholder management and experienced in project management. If this is you, get in touch.

As a minimum you must have:

• Minimum Diploma holder in Engineering
• Minimum 2 years of relevant experience in project management.
• Preferably possesses certification such as Project Management certifications and Work at Height certifications
• Experience in Office Skills (Excel) is desired to have

Job Info:

• Salary: Basic from $4000 - $4500 + Performance Bonus
• Working Hour: Monday - Friday (9am - 6pm)
• Location: Pioneer

Job Scope:

• Ensure client instructions were properly documented and communicated downstream
• Interpreting of customer's documents and ensure Customers' instructions align with the work scope stated in quotation.
• Cross-reference customer's instructions with reference specification(s)
• Ensure proper markings of Samples for machining/cutting
• Comprehensive and accurate input in DWO
• Check for all internal (e.g., quotation) and external (e.g., mill certificate) documents and upload to system
• Ensure instant update of the documents whenever there are changes
• Ensure instant communication of any changes to downstream personnel
• Oversee the scheduling and coordination of the test jobs with Workshop and Testing Department(s), including ensuring there is prioritization of jobs
• Ensure anticipation of longer lead time for jobs that require special preparation works for specimens or fixtures
• Understand customers' testing objectives and Attend to Customers' enquires and to provide professional technical advice
• Work with Draftsman to draw up sample plans to advise customers and instruct workshop on cutting/machining

Please submit your updated resume by using the APPLY NOW BUTTON

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*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

· Prepare detailed design reports, calculations and drawings.

· Prepare submissions to statutory agencies/ authorities.

· Participate in the coordination with other disciplines in preparation of design deliveries.

· Participate in preparing tender documentations.

· Participate in the successful delivery of projects.

· Perform any other duties as assigned.

Requirements:

· Degree in Civil or Structural Engineering from a recognized University and eligible for registration with the Professional Engineers Board (Singapore).

· Conversant with local codes and authority submission procedures.

· Excellent interpersonal, good written and verbal communication skills.

· Have good knowledge of common engineering design software.

· Working experience in engineering design consulting practice on building, geotechnical, infrastructure, rail or road projects (underground/basement/elevated structures, tunnel structures and MRT station structures).

· Strong analytical skills.

· Able to work under pressure with good time management skill.

If you wish to have the opportunity to work in an international consultancy firm that offers attractive remuneration, a 5-day work week and a conducive environment to enhance your skills and experience, please send your full resume, including your salary expectations and contact telephone number to

2 International Business Park, #06-08

The Strategy, Tower 1, Singapore 609930

Email: [email protected]

(Only shortlisted candidates will be notified)

SR Quality / Quality Lead/ Supervisor (QAQC)

Location: Penjuru Place (shuttle bus provided)

Monday - Friday 8am - 5.30pm

The Quality Lead/ Supervisor is responsible for ensuring timely and effective implementation of the company's policies, procedures, and standards involved in assuring the quality of manufactured products and customer satisfaction, as well as for conducting quality control activities. The Quality Supervisor strives to ensure the facility adheres to quality licenses, standards and certifications.

A successful candidate will collaborate closely with functional areas such as Manufacturing, Procurement, Mfg. Engineering, Sustaining Engineering, Product Lines, R&M and Geozones regularly as well as presenting to internal teams plans and updates.

Job Responsibilities:

• Supervise and lead 4 Quality Control Inspectors and liaise with internal & external stakeholders.
• Maintain site Quality Management System.
• Update QMS records and maintain all necessary documentation and certificates.
• Responsible for following management of change as processes and procedures are updated as per QMS requirements.
• Perform regular process audits in Manufacturing areas and functional areas, including technical work instructions, processes, procedures, and competence and ensure compliance.
• Generate CARs related to any deficiencies and track them to completion.
• Keep competency records up-to-date.
• Conduct training related to QMS, procedures, WIs, others.
• Actively participate in Contract Reviews.
• Develop customer QCP Plans. Ensure contractual requirements are built into Quality Control plans.
• Actively participate in Pre-Production meetings.
• Coordinate Client visits, and audits and constant communication to demonstrate our commitment and promote the Corporate Quality Management System.
• Drive action trackers to completion, related to customer audits, manufacturing reviews or qualification process.
• Coordinate TPIs per customer QCPs, and per production schedule. Ensure documentation meet requirements.
• Review/release WOs from a Quality point of view.
• CPARs/NCRs/COPQ; monitor performance/trends, data analysis, and evaluate the effectiveness of corrective actions to ensure that the required improvements are sustained. Actively participate in RCA. Monitor/track other Quality KPIs.
• Coordinate with product design engineers and manufacturing engineers the requirements in the quality plans and inspection and test plans to be aligned with their engineering design criteria, production schedules and customer requirements.
• Coordinate quality assurance plans for new PNs/product introductions.
• Review and approval purchased materials/products mill test certificates if it complies with the required company specifications and/or applicable industry standards prior to acceptance and use.
• Ensure quality control inspection and testing activities are performed in accordance with Global MFG QMS, customer QCPs/Inspection matrices, and/or local procedires and work instructions.
• Manage non-conformance process in accordance with Global MFG QMS.
• Identify a minimum of two continuous improvement projects per year to lead and complete with measurable improvement to the business in terms of margin, quality, etc
• Any other delegated responsibilities as instructed by his direct supervisor within the timeframe specified safely and efficiently to meet business requirements, provided the instruction is reasonable and you are capable and deemed competent to fulfil these.

Job Requirements:

• 5 to 8 years of experience with ISO-9001
• Minimum 5 years of experience in QA/QC role in the manufacturing environment
• Excellent written, reading, and oral communication in English
• Computer literate and familiar with Microsoft Office software at a minimum
• Fast learner, results-oriented and independent with strong interpersonal skills
• Possess strong customer service skills, i.e. listening, follow-through, and willingness to help
• Certified Auditor
• Ability to read engineering drawings
• Ability to interpret MTCs (Material Test Certificates) against the Company specifications
• Skilled at data mining (Excel Pivot Tables, other Excel tools)

Preferred

• Lean / Six Sigma experience
• Certified Lead Auditor
• Root Cause Analysis implementation experience
• Power BI dashboards.