Responsibilities
ā¢ Responsible for Network related incident and change management
ā¢ Responsible for the commission, de-commissioning and tech refresh of network devices
ā¢ Facilitate in problem solving and collaboration
ā¢ Manage the smooth delivery of network operations in accordance with stipulated Service Level Agreements
ā¢ Provide firmware updates for network devices
ā¢ Ensure network infrastructure complies with security policies
ā¢ Prepare and maintain assets to ensure availability and update of capacity reports
ā¢ Update process and procedural documents
ā¢ Any other ad-hoc duties as required or assigned
Requirements
ā¢ Bachelor Degree or Diploma in Information Technology/Information Systems/Computer Science, Business IT or its equivalent
ā¢ At least 5 years of experience in administration and implementation
ā¢ Good knowledge of the following, but not limited to:
1. Firewall technologies(high availability, virtual firewall concept)
2. IP load balancer
3. Distribution and core switches
4. Router configuration(high availability)
5. LAN and WAN administration
ā¢ Good understanding of a services business in a high-tech environment from a supplier, integrator or operatorās perspective
ā¢ Strong analytical and problem solving skills, combined with ability to provide quick resolution to problems
ā¢ Proficient in troubleshooting skills
ā¢ Effective communication skills
ā¢ Self-driven and ability to work independently
Licence no: 12C6060