Job Responsibilities:

• Ensure that all buses under your care are supervised according to the schedule that has been planned/ scheduled
• Ticket/documents checking before the passengers on board to the bus
• Resolve any problems that arise while working at the station
• Stay in touch with any station related to your duties to coordinate daily operations.
• Make daily reports on bus services/ operations to the Operation Supervisor.
• Perform good customer service to the passengers
• Perform any other duties and queries assigned or instructed by the company

Job Requirements:

• Min “O” Level Cert
• Able to work at any locations in Singapore
• Shift work is required Morning or Afternoon
• May need to work during the weekend and public holiday

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Logistics & Operations Officer/ Logistics Executive
• Working Location: Tuas (Nearest MRT: Gul Circle)
• Working Hours: 5.25 days (Mon – Fri 8.30 am – 6 pm; Alternate Sat 8.30 am – 12 pm)
• Salary Package: Up to $3,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Work closely with supplier and customer for order shipment
• Prepare documentation – issue DO, Service Reports, import/ export shipping documents, etc
• Oversee and check proper loading/ unloading of goods
• Liaise with freight forwarders, vendors, and customers for collection and delivery of goods in Singapore and overseas
• Tracking of shipments
• Ensure smooth execution of daily operational job orders and delivery arrangement
• Respond and resolve urgent customer demand in a timely manner
• Other ad-hoc duties as assigned by the Supervisor

APPLY NOW!!!

• Minimum GCE “O” level with at least 2 years of related working experience in operations & logistics.
• Forklift license is preferred.
• Able to start work immediately or within short notice.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Port Operations Supervisor Responsibilities

• Cargo HandlingPlan loading and unloading sequences for ships.
  Determine cargo placement within the port area.
• Operational OversightOversee large-scale port operations.
  Assist in resource planning and manpower deployment for each shift.
• Lashing OperationsManage lashing operations to secure cargo on vessels.
• Vessel ManagementHandle berthing and unberthing of vessels.
  Conduct wharf operations, including locking and unlocking containers.
  Assist with water bunkering operations.
• IT and Planning ToolsUtilize IT systems and planning tools for operational planning.
• Problem-Solving and Workflow ImprovementsResolve day-to-day operational issues.
  Propose workflow enhancements to improve productivity and efficiency.
• Required Skills and Working ConditionsMaintain strong organizational skills and multitasking abilities.
  Be comfortable working outdoors in a dynamic environment.

· Require fulltime to station at site office.

· Responsible for handling site matters, prepare paper works, communicate with sub-contractors and suppliers in regard to materials for a construction company.

· They will also be required to report to the Project Manager, communicate with the construction workers and attend necessary meetings on or off site.

· Prepare necessary paperwork for projects Comprehensive understanding of the contract documents (drawings and specifications), phasing plans, construction sequencing and project schedule Possess good organization, communication, and people's skills.

· Ensure all documentation of records are up to date and filed accordingly Assist the management in handling site daily operations Any ad-hoc operations & admin duties assigned.

· Being strategic, with the ability to roll sleeves up, and be able to visit sites when necessary. Head down to the construction sites when necessary.

· At least 5 years of working experience in a similar capacity Possess advanced skills in Excel & Words Time management and organization skills as you will be dealing with strict deadlines, and you will have to keep track of your responsibilities and priorities.

· Must be a driven professional with great interpersonal and problem-solving skillset Strong ability to organise work schedules and to warm up to people from diverse culture and background Efficient in communicating both orally and in writing with all levels of staff Self-motivated with strong ability to prioritize tasks and perform multiple duties simultaneously.

· Assist in BCA Training Administration to ensure licensing is renew on time.

· Onboarding new staff and ensure monthly staff confirmations are completed timely.

· Assist HR officer in any ad hoc HR matters on a day-to-day basis.

• Forecasting, planning and scheduling of manpower to fulfil training sessions.
• Compile and analyse performance/management reports.
• Conduct, tabulate and evaluate service survey. Draft service review report.
• Ensure quality of service through conduct of audit on sites.
• Develop and implement corrective action on audit findings.
• Plan and review of fitness related training programme/syllabus.
• Conduct of in-house training for staffs.
• Onboarding and induction of new staff.
• Familiarization and orientation of new staff to site facilities and equipment.
• Assessment and implementation of risk control measures for the sites.
• Incident/accident reporting and investigation.
• Attend co-ordinating meetings.

For interested applicants, please apply online or send your resume in WORD format to [email protected] & [email protected].

Thank you for your application but we regret that only shortlisted candidates will be notifie

Job Overview:

As the Director of Operations, you will be responsible for overseeing the day-to-day operations of all Kebabs Faktory outlets in Singapore. This role requires a strategic leader with a strong operational background in multi-outlet fast food industry, a passion for excellence, and a commitment to ensuring the highest standards of customer service.

Responsibilities:

Operational Leadership:

• Oversee and streamline operational processes across all eight outlets to ensure quality, efficiency and consistency.
• Develop and implement strategies to enhance overall operational performance and customer satisfaction.

Team Management:

• Lead and inspire a diverse team of outlet supervisors, kitchen staff, and frontline employees.
• Foster a positive and collaborative work environment that encourages teamwork, accountability, and continuous improvement.

Quality Control:

• Ensure the consistent quality of food, service, and cleanliness in all outlets.
• Implement and enforce standardized operating procedures to maintain brand integrity.
• Maintain a 4.5 min customer reviews across all leading digital platforms like Google, Social sites and Delivery aggregators like Grab, Deliveroo & Quandoo.

Financial Management:

• Collaborate with the finance team to develop and manage budgets, control costs, and optimize profitability.
• Monitor key financial metrics and implement strategies for cost reduction and revenue enhancement.

Supply Chain Management:

• Oversee inventory management and supply chain logistics to minimize wastage and maintain optimal stock levels.

Compliance and Standards:

• Ensure compliance with all relevant health, safety, and hygiene regulations.
• Uphold brand standards and work towards achieving and maintaining industry certifications.

Customer Experience:

• Lead by example. Make customer experience the key driver and differentiator.
• Continuously assess and enhance the customer experience through feedback analysis and strategic initiatives.
• Implement measures to improve customer satisfaction and loyalty.

Qualifications:

Positive Attitude | Proven experience in a senior operational role within the Quick Service Restaurant (QSR) industry | Strong leadership and team management skills | Excellent problem-solving and decision-making abilities | Knowledge of food safety and regulatory compliance | think outside the box | challenges the status quo

Preferred Qualifications:

MBA or relevant advanced degree. Experience in the expansion and scaling of restaurant operations. Familiarity with technology solutions for restaurant management.Passion for the food and beverage industry and staying updated on industry trends.

How to Apply:

Interested candidates should submit a resume, cover letter, and any relevant certifications to [Email Address]. Please include "Director of Operations Application - Kebabs Faktory" in the subject line. Applications will be accepted until [Closing Date].

We are an equal opportunity employer and encourage candidates from diverse backgrounds to apply. Only candidates selected for an interview will be contacted.

Benefits and Growth:

• High income earning opportunities based on self performance
• Employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Intra-departmental mentor and buddy program for in-house networking
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package

Job description:

· Drive organic customer acquisition and revenue growth through effective management of growth initiatives.

· Oversee the development and implementation of growth strategies and tactical plans.

· Analyze and interpret data to identify growth opportunities and optimize performance.

· Collaborate with cross-functional teams to execute growth initiatives and product launches.

· Manage and lead a team of 5 (based in China) to maintain accurate records, adequate internal controls, manage day to day operations of client onsite.

· Maintain and ensure cross border client relations and ensure that implementation is done post sales.

· Review and analyse the monthly performance of team, implement work process improvements where necessary

· Ensure accurate and timely management reporting

· Manage external agents, suppliers on contracts and receivables

· Manage the marketing team for branding purposes

Requirements: -

· At least 8 years of relevant working experience within the chemical industry sector in China

· At least 3 years of relevant sales and operations experience with clients in the chemical sector in Singapore

· Proven prior network of clients in the chemical industry in China is a must. References shall be taken during interview stages. Proven experience in driving growth in a similar capacity.

· Must be managing an on and offshore sales and operations teams

· Prior working experience in companies supporting the water treatment/ chemical production / paper treatment is highly advantageous

· Familiarity with data analytics and growth hacking techniques.

· Strong leadership and communication skills.

· Ability to speak good Business Mandarin required for managing multiple mandarin speaking clients and off shore team based in Greater China

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibilities

1. Compiling training materials and facilitating training.

2. Responsible for liaising between management and employees.

3. Monitoring and reporting job performance to management on a daily basis.

4. Establish business knowledge and awareness of shared company goals.

5. Provide staff with guidance and assistance.

6. Prepare work schedules.

7. Assisting with other administrative tasks, when required.

Requirements:

1. 2+years’ experience in a similar role

2. Ability to enhance business knowledge among company employees.

3. Exceptional ability to motivate employees and foster teamwork.

4. Excellent interpersonal and communication skills.

JOB DESCRIPTION

• Supervise and ensure the smooth running of the operations
• Provide on the job training and coach staff to meet the contractual requirements
• Ensure environment and premises are maintained at high hygiene standards
• To ensure all works carried out by Cleaners as set out in their Job Descriptions are completed with due observation to appropriate Health & Safety requirements
• To ensure all daily and periodic cleaning works are carry out as per schedule
• Responsible to inspect job site for proper cleaning
• Resolve on-site operational issues
• Other work duties assigned by Operation Manager

Job Description

• Industry/ Organization Type: Chemical Manufacturing Company
• Position Title: Operations Executive
• Working Location: Tuas South (Transport provided from JE/ Pioneer MRT)
• Working Hours: 5 days (Mon – Fri, 8am – 5.30pm)
• Salary Package: Up to $4,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee and manage production staff, including scheduling, training, and performance evaluations.
• Plan and coordinate daily blending operations to meet production schedules efficiently.
• Ensure all products comply with established quality standards and meet customer specifications.
• Identify and implement process improvements to enhance operational efficiency and productivity.
• Monitor and manage inventory levels of raw materials and finished goods to maintain adequate supply while preventing overstocking.
• Develop and execute transportation and logistics strategies to optimize delivery routes, minimize costs, and improve customer service.
• Maintain accurate production records and reports; regularly update on production status and highlight any issues.
• Enforce safety protocols and ensure compliance with health, safety, and environmental regulations.

APPLY NOW!!!

• Minimum Diploma in Chemical Process Technology, Chemical Engineering, or Industrial Engineering.
• At least 3 years of experience in a chemical manufacturing or blending environment, with minimum 1 year of supervisory experience.
• Strong understanding of chemical blending processes and related equipment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71533 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

As a Logistics Operations Executive, you will play a pivotal role in ensuring the seamless and efficient movement of goods within our supply chain. You will oversee daily logistics operations, manage inventory, coordinate with internal teams and external partners, and ensure compliance with company policies and industry regulations.

Key Responsibilities:

1. Logistics Coordination:Plan and coordinate delivery schedules to optimize routes and reduce downtime.
   Monitor the fleet and drivers to ensure timely and accurate deliveries.
   Troubleshoot delivery challenges and resolve issues promptly.
   
2. Inventory Management:Oversee stock levels in warehouses and cold storage facilities.
   Ensure proper documentation of goods received and dispatched.
   Perform periodic stock checks to reconcile inventory records.
   
3. Team Supervision:Liaise with drivers, attendants, and warehouse staff to ensure smooth operations.
   Provide guidance to the logistics team and monitor their performance.
   Foster a safe and positive working environment.
   
4. Compliance & Safety:Enforce workplace safety standards, including the proper use of PPE and safe handling of goods.
   Ensure adherence to regulatory requirements (e.g., vehicle maintenance, workplace safety).
   
5. Administrative Duties:Maintain accurate records of logistics activities, including delivery notes and vehicle logs.
   Generate reports on key performance metrics (e.g., on-time delivery rates, inventory accuracy).
   Manage customer inquiries and provide updates on delivery statuses.
   

Job Requirements

Qualifications:

• Diploma or Degree in Logistics, Supply Chain Management, or a related field.
• At least 3 years of experience in logistics, warehousing, or a similar role.
• Knowledge of cold chain logistics (preferred but not mandatory).

Skills:

• Strong organizational and time-management abilities.
• Proficient in logistics software (e.g., WMS, TMS) and Microsoft Office.
• Excellent communication and interpersonal skills.
• Problem-solving mindset with the ability to make decisions under pressure.

Other Requirements:

• Familiarity with Singapore’s road network and delivery regulations.
• Physically fit to manage occasional on-site checks or support.
• Availability to work flexible hours, including weekends or public holidays, if required.

• Assist the Operator / Marine Superintendent with the upkeep and updates to the HSSEQ management system.
• Coordinate and track the progress of vessel vetting inspections from initiation through to completion and approval, maintaining communication with vessels, oil majors, vessel agents, and relevant internal departments.
• Attend meetings within the Marine Department, record meeting minutes, and distribute them as necessary.
• Help update, review, and maintain the OCIMF Vessel Particulars Questionnaires (VPQ) and ensure accuracy in internal records, customer data, and other marine databases (SIRE, Q88, SIS3, CDI).
• Oversee the flow of information from the fleet to the department, ensuring timely updates and necessary data are received.
• Manage the distribution of incoming correspondence from vessels within the office.
• Track and record acknowledgements from the fleet.
• Contribute to the preparation of marine department statistics as required.
• Assist in compiling documentation needed for Management Reviews.
• Maintain and update Fleet Notices and Circulars in DANAOS on a monthly basis.
• Perform general administrative duties as necessary.
• File weekly and monthly marine-related reports and documents received from vessels and other parties, transitioning to electronic filing in DANAOS.
• Ensure compliance with voyage instructions and provide guidance to the vessel master according to the governing Charter Party (CP).
• Coordinate with purchasers, vessel superintendents, and logistical service providers for the planning of loading, unloading, and transshipment of stores and spares.
• Review and assess the actual fuel consumption of vessels versus budgeted amounts to ensure cost efficiency.
• Monitor vessel movements and performance, reporting relevant information to concerned parties.
• Handle disputes with counterparties (e.g., cargo damage, shortages, lay-time, underperformance) and work towards resolution based on charter party terms.
• Perform clerical tasks such as organizing shipping documents and entering voyage data into business applications.
• Assist in the compilation of insurance claim documentation as needed.
• Coordinate with the Master and Charterers regarding unexpected stoppages or repairs, including following up on OFF/ON Hire reports and providing instructions to the master regarding vessel-side reports to external parties (under the guidance of Technical Superintendent).
• Monitor and support vessels on operational issues such as loading, discharging, tank cleaning, and grade changes (under the guidance of the Marine Superintendent).
• Assist with post-fixture activities, including cargo documentation (e.g., Bills of Lading, Letters of Indemnity, cargo quantity issues, additional insurance requirements such as AWRP/KnR) under the guidance of the Marine Superintendent.
• Oversee bunker ROB (Remaining On Board) and vessel fuel requirements, including notifying charterers when necessary, and managing intake quantities and onboard fuel segregation (under the guidance of the Technical Superintendent and Master).
• Make agency appointments on behalf of the vessel owners as required.
• Monitor vessel speed and fuel consumption to ensure compliance with charter party requirements.
• Gather and collect customer feedback as needed.

JOB SUMMARY :

To manage, lead and oversee all aspects of daily operations for all manufacturing, manufacturing support and administrative functions needed to support shipyard operations. Responsibilities include, project execution including maintaining quality standards, cost effectiveness and time management to ensure projects are on time and within budget.

KEY RESPONSIBILITY :

1. Manage team and provides supervision to supervisors and foremen.

2. Directs activities in areas of safety and personnel, production, scheduling, material handling and quality and ensures compliance with all Safety, Quality, Company and Regulatory directives.

3. Directs and coordinates shipyard operations within company policies and procedures.

4. Responsible for providing the quantity and quality of workers to meet schedule and budget. With assistance of Senior Manager, trains assigned craft supervisors in safety, cost control, job skills, quality and scheduling.

5. Directs all phases of Hydro blasting, spray painting, power tooling, and cleaning work.

6. Creates and prioritizes necessary resources and steps required to accomplish goals on time.

7. Determines plant improvements and repairs along with costs and schedules.

8. Ensures product quality control goals are met and maintained as per the shipyard policies.

REQUIREMENTS :

1. Minimum 12 years’ experience in managerial role or other management level responsibilities in a shipyard environment.

2. In depth knowledge of all business functions associated with shipyard management.

3. Ability to understand and administer Classification guidelines

4. Ability to apply Continuous Improvement strategies across all functions.

5. Considerable knowledge in all areas of shipbuilding and repair, material handling, labour, safety and product related state and federal regulations and practices.

6. Proactive with good problem-solving skills, resourceful and able to work towards deadlines with right sense of urgency

7. Possess good communication and interpersonal skills with outstanding proficiency in English and Tamil.

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Logistics & Operations Officer/ Logistics Executive
• Working Location: Tuas (Nearest MRT: Gul Circle)
• Working Hours: 5.25 days (Mon – Fri 8.30 am – 6 pm; Alternate Sat 8.30 am – 12 pm)
• Salary Package: Up to $3,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Work closely with supplier and customer for order shipment
• Prepare documentation – issue DO, Service Reports, import/ export shipping documents, etc
• Oversee and check proper loading/ unloading of goods
• Liaise with freight forwarders, vendors, and customers for collection and delivery of goods in Singapore and overseas
• Tracking of shipments
• Ensure smooth execution of daily operational job orders and delivery arrangement
• Respond and resolve urgent customer demand in a timely manner
• Other ad-hoc duties as assigned by the Supervisor

APPLY NOW!!!

• Minimum GCE “O” level with at least 2 years of related working experience in operations & logistics.
• Forklift license is preferred.
• Able to start work immediately or within short notice.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

We are looking for an Executive, Operations to join the team.

As an Executive, Operations at St Luke’s ElderCare Residence, you are responsible for managing daily operations, coordinating repairs, and overseeing maintenance projects. The role includes supervising contractors and vendors, ensuring safety compliance, and responding to emergencies.

Responsibilities:

• Oversee daily facilities and maintenance operations to ensure smooth functioning of the facility.
• Coordinate and supervise contractors/vendors to ensure timely and quality completion of repairs and maintenance.
• Assist in project management for new developments, from design phases through to post-construction operations.
• Supervise major renovations and capital replacement projects, ensuring they are completed on time and within budget.
• Collaborate with other departments to minimize operational disruptions, address safety concerns, and anticipate cost implications.
• Manage and monitor the performance of outsourced vendors and contractors, ensuring compliance with service level agreements.
• Supervise, train, and schedule operational staff, ensuring efficient use of resources.
• Participate in fire safety management, including training staff and maintaining CERT (Company Emergency Response Team) teams.
• Respond promptly to emergencies such as fire alarms, power outages, and water leaks, including off-duty hours.
• Manage documentation related to operations, including maintenance schedules, contractor agreements, safety protocols, and compliance records.
• Ensure accurate and timely updating of operational and project documentation, including maintenance logs, reports, and regulatory requirements.

Requirements:

• Minimum Diploma in Engineering, Building Services, M&E, or a related field.
• At least 1 year of relevant experience; experience in healthcare or facilities management preferred.
• Strong organizational skills to manage documentation and operational records.
• Ability to respond swiftly to emergencies and work off-hours as needed.

JOB DESCRIPTION:

Reporting to the Centre Director on administration matters.

This role is a dedicated internal and external client service position involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

RESPONSIBILITIES:

• Oversee the daily operation of the centre.
• Implement quality standard for all programmes in centre.
• Handle centre tour; operation portion.
• Handle sales leads and continuation to enrolments
• Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc
• Maintain monthly sales quota on enrolments
• Conduct daily health checks with champs at the door when necessary
• Assist parents in the purchasing of merchandise such as uniforms, books etc
• Conduct stock take and restocking of supplies such as merchandise and stationeries etc
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

REQUIREMENTS:

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Good communication and interpersonal skills
• Meticulous, organised and able to multi-task
• Able to teach primary school subjects will be an advantage

Responsibilities

• Greet customers and provide professional customer service
• Fix appointment, follow-up through reminder calls, and ensure customer visits the outlet
• Update clients records in the system
• Recommend packages according to individual needs and conditions
• Constantly educate customers on the necessity and benefits of company’s treatments, services and products
• Build rapport with customer and providing good customer service and needs in relation to hair & scalp enquiries
• Perform basic hands-on treatments when necessary
• Provide administrative support
• Complete daily sales report for the outlet manager
• Collection and organization of client cards
• Maintaining client cards in neat and tidy order
• Handle and manage customer feedback (complaints & queries)
• Support the outlet manager in coordinating stock ordering, repairing equipment, store maintenance etc.
• Assist in stock take as required on a rotational basis
• General cleaning duties
• Any other appropriate duties and responsibilities as assigned

Requirements

• NITEC in Business Studies/ Administration/ Management
• Minimum 2 years of working experience in Customer Service (preferably in retail/ beauty industry)
• Require MS Office and Excel Skills
• 6 day work week including weekends and PH (Compulsory to work on weekends & PH)
• Able to work retail hours
• Adaptable to fast-paced environment
• Meticulous and Responsible team player
• Good interpersonal and communication skills
• Good command of spoken English and preferably bilingual
• Work location - Orchard area

Functions and Responsibilities

• Support the Operator/Marine Superintendent in maintaining and updating the HSSEQ management system.
• Coordinate and track the progress of vessel vetting inspections from initial request to final approval, including communication with vessels, oil majors, agents, and internal departments.
• Attend Marine Department meetings, take minutes, and distribute them as necessary.
• Assist in updating, verifying, and maintaining the OCIMF Vessel Particulars Questionnaires (VPQ), along with internal records and marine databases such as SIRE, Q88, SIS3, and CDI.
• Ensure a steady flow of information from the fleet to the department, ensuring timely receipt of updates.
• Manage and distribute incoming mail from ships appropriately within the office.
• Track and document acknowledgments from the fleet.
• Assist in producing required statistics for the Marine Department.
• Prepare documentation for Management Reviews.
• Maintain and update Fleet Notices and Circulars in the DANAOS system on a monthly basis.
• Perform general administrative tasks as required.
• File marine-related weekly and monthly reports and documents from vessels and other sources, transitioning to electronic filing in DANAOS.
• Ensure compliance with voyage instructions and guide vessel masters according to governing charter parties.
• Coordinate with purchasers, Superintendents, and logistics providers for planning the loading, unloading, or transshipment of stores and spares.
• Monitor and compare actual fuel consumption of vessels against budgeted figures to ensure cost efficiency.
• Track vessel movements and performance, providing reports to relevant stakeholders.
• Communicate and negotiate settlements for disputes involving cargo damage, shortages, laytime, underperformance, etc., based on charter parties.
• Handle clerical tasks such as filing shipping documents and entering voyage data into business applications.
• Assist with compiling documentation for insurance claims.
• Coordinate with Masters and Charterers regarding unplanned stoppages or repairs, including follow-ups on OFF/ON Hire reports and vessel-side reporting (under Technical Superintendent guidance).
• Support vessels with operational matters like loading, discharging, tank cleaning, or grade changes (under Marine Superintendent guidance).
• Assist with post-fixture activities, including cargo documentation (e.g., BLs, LOIs), cargo quantity issues, and additional insurance requirements (e.g., AWRP, KnR) as directed by the Marine Superintendent.
• Monitor bunker ROB and vessel requirements, including notifications to charterers if needed, and ensure proper intake and segregation on board (with guidance from the Technical Superintendent and Master).
• Appoint agents on behalf of owners as needed.
• Monitor vessel speed and consumption to comply with charter party requirements.
• Collect and document customer feedback.

Job Requirements

• Diploma holder in a related field or discipline.
• Self-motivated individual with at least 3 years of experience in the marine industry (mandatory).
• Demonstrates initiative and the ability to multitask effectively.
• Tech-savvy and adaptable to working with ERP systems.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

about the company
Our client is a global leader in networking, IT, and cybersecurity solutions, offering innovative products and services that empower businesses and individuals to connect, communicate, and thrive in a digital world. Known for driving technological advancements, the company provides cutting-edge solutions in areas such as networking infrastructure, cloud computing, collaboration tools, and security, making it a trusted partner for organizations worldwide.

about the job
As the liaison between the customer and technical support teams, you will oversee all aspects of the service process, driving improvements and ensuring high standards at every stage. This role offers significant exposure to both internal teams and external customers, providing an opportunity to make a meaningful impact.

The ideal candidate possesses excellent project management and communication skills, demonstrating the ability to diplomatically influence, effectively manage relationships, and navigate challenging situations under pressure.

• Serve as the single point of contact for operational issues, coordinating technical challenges and customer requirements.
• Build and maintain relationships with internal customer management teams.
• Represent customer needs to post-sales support teams and relevant organizations.
• Oversee case management to ensure timely resolution (bi-weekly), following up on action items and providing customers with updates on escalated or priority issues.
• Conduct and coordinate weekly conference calls to share status reports and present quarterly updates with an analysis of customer support needs.
• Educate customers on organizational processes and procedures.
• Deliver regular status reports to management.
• Travel for quarterly customer site visits to review operational activities, customer satisfaction, and provide a gap analysis.
• Manage customer-facing projects and internal complex service improvement initiatives.

skills and experience required

• Possess a BS/BA degree or equivalent, with 3-5 years of experience in customer support, project management, or related business roles.
• Exhibit strong communication, influencing, and presentation skills.
• Demonstrate the ability to engage cross-functional resources to address and resolve customer issues.
• Have a solid understanding of software tools used for reporting and research purposes.
• Capable of utilizing tools to conduct customer satisfaction and gap analyses, and offering actionable recommendations.
• Proficiency in technical/networking knowledge such as CCNA or equivalent.
• Familiar with products, solutions, and project management concepts.
• ITIL certification preferred.

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Description & Requirements

The Manager performs and directs overall restaurant management.

- Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained.

- Maintains standards of restaurant safety and security. Recruits staff and oversees training program.

- Responsible for inventory and money control systems - may establish inventory schedules.

- Responsible for local marketing initiatives - may contact prospective customers to promote sales.

- Maintain business records.

- Exceptional customer service is a major component of this position

- Completes and posts the staff work schedules.
- Recruits, rewards and terminates staff as needed.
- Communicates changes of food preparations formulas, standards, etc. to staff.
- Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.
- Maintains business records as outlined in the SUBWAY Opeational Manual.

- Analyzes business records to increase sales.
- Supports local and national marketing initiatives.
- Complete University of Subway courses as directed.

Physcial: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing and walking the entire workday. Must have the ablility to lift 10 pounds frequently and up to 30 pounds occasionally.