Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

* Able to work night shift, weekend and public holiday

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organisational skills and attention to detail

* Team leadership

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

* Able to work night shift, weekend and public holiday

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organisational skills and attention to detail

* Team leadership

Prepare and issue gate passes outgoing cargo and containers.

Perform general clerical duties such as filing, photocopying, scanning, and organizing documents.

Handle customer orders efficiently via email and phone.

Update and print of incoming (Receipt Note) and outgoing (Delivery Note) cargo in the AX system on a daily basis.

Communicate effectively with operations staff to coordinate and fulfill customer orders

JOB DESCRIPTION:

• Manage cleaning operations and liaise with clients to ensure quality service delivery
• Ensure teams adhere to safety measures during cleaning operations
• Monitor working time and overtime of staff.
• Oversee the servicing and maintenance of cleaning equipment.
• Instruct and manage operations executives and site supervisors on cleaning operations.
• Make regular visits to cleaning sites to monitor standards of cleanliness.
• Plan and implement cleaning timetable, manpower and equipment utilisation.
• Prepare operational reports including all accidents or incidents for management review.
• Constantly monitor and report on progress of the project to all stakeholders.
• Raise requests for purchases when necessary.
• Assist with any other operational matters as directed by the Management.

JOB REQUIREMENTS:

• Preferably with experience in cleaning industry through various channels.
• Possess valid Class 3 driving license & driving experience is preferred.
• Must be able to perform shift duties.
• Must be able to work on weekends/PH.
• Must have knowledge in various cleaning solutions and their uses.
• Able to multi-task and Ability to work well in a fast-paced environment and meet deadlines
• Possess good leadership skills
• Good interpersonal skills.
• Ability to apply logical and critical thinking skills to projects
• Ability to communicate with suppliers & vendors

We regret only shortlisted candidates will be notified.

• Applicant must Manage and control daily work operations at various locations in Singapore (Construction and maintenance work). Oversee day-to-day operations and optimize workflows of ongoing projects.
• Applicant shall implement safe work practices at the job site.
• Applicant should have good experience in managing manpower and transport execution of project sites
• To work closely with the owner, client, sub-vendors, main contractors, and suppliers
• Ensure compliance with legal and organizational standards.
• The Manager shall be responsible for ensuring that the project execution is according to the project Safety and quality requirements
• To maintain project documentation at all phases of construction
• Drive process improvements and enhance productivity.

Requirements:

• Proven experience in company operations & management.
• Strong leadership and organizational skills.
• Excellent problem-solving and communication abilities.
• Able to speak fluent English and second language is a must (Bengali, Tamil or Mandarin)

• Lead teams in the workplace.

• Evaluate operational policies, standards and procedures

• Review allocation of resources across different business activities

• Manage resources to ensure transportation operation schedules are met

• Review transportation solutions for improvements and/or closing gaps

• Optimise resource and cost management based on market practices and business environment

• Review application of integrated logistics solutions and business management principles to improve overall transport plan

• Review methods and techniques to better manage dangerous goods and hazardous materials

• Formulate solutions process solutions to innovate current business processes.

• Develop measures using quality management knowledge to enhance quality standards.

• Plan key activities and milestones in technology projects

• Facilitate interactions between internal and external partners to design and implement technology project.

• Apply latest technology to improve operations

• Leverage on data analytics to build insights on technology usage

• Gather information on reputable sources and partners latest technology trend

• Communicate requirements and activities to stakeholders

• Optimise use of allocated resources within business activities

• Perform basic risk assessments

• Any other ad-hoc assignment

Working hours:

Monday to Friday : 9am to 6pm

Saturday : 9am to 1pm

Location: Airport Cargo Road

Responsibilities

• To assist with permit declaration
• Monitor import and export shipments
• Prepare documents (airwaybills and bill of lading)
• Data entry
• Check the cargo in the warehouse
• Any ad-hoc duties as assigned

Requirements

• Possess some knowledge in Air/Sea logistics will be an advantage
• Able to use and handle Microsoft Office and all emails

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

Roles & Responsibilities

Job Description:

• Oversee and manage daily delivery operations, including planning, implementation, and execution to ensure smooth workflows.
• Ensure operational processes meet client expectations, providing timely and accurate deliveries.
• Conduct training programs for new workers to ensure they are familiar with company procedures and safety practices.
• Regularly review and update company policies and procedures to remain compliant with industry standards.
• Handle customer complaints, ensuring prompt service recovery and continuous improvement.
• Review existing processes to identify areas for performance enhancements and operational efficiency.
• Promote and maintain a positive, healthy, and safe work environment for all employees.
• Step in to assist with deliveries, driving when required, and handling goods safely and efficiently.

Job Responsibilities:

• Safely handle, load, and deliver goods to designated locations, ensuring the secure transportation of items.
• Drive responsibly, adhering to traffic regulations and safe driving practices at all times.
• Follow and enforce safe work procedures, ensuring compliance with workplace safety standards during deliveries.
• Maintain the cleanliness and operational condition of the vehicle, ensuring routine checks are performed.
• Stay familiar with Singapore roads for efficient navigation and delivery.
• Assist with the manual handling of heavy items and operate pallet jacks as needed (training provided).

Job Qualifications:

• have considerable experience on training staff and leadership.
• Possess a valid Class 3/4 driving license with no adverse driving records.
• Minimum of 3 years of driving experience in a similar role.
• Physically fit, able to manage the manual handling of heavy items.
• Willingness to learn and operate pallet jacks (training will be provided).
• Familiarity with Singapore's road network is advantageous.

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

Company Description

At MCI Career Services Pte Ltd, we take pride in our reputation as a leading and trusted leader in recruitment and human resources and uphold our commitment to deliver dedicated and genuine service to our candidates and corporate clients. We are an expert in sourcing and placements of local staff with an emphasis on permanent, temporary and contract placements and we specialised in providing outsourcing and HR/Payroll support services to a plethora of industries.

MCI Group of Companies, collectively known as a group has multiple subsidiary companies such as MCI Career Services, MCI Consulting, MCI Outsourcing and MCI Event and Production Pte Ltd. Over the years, we have grown to a team of more than 100 dedicated employees across two offices in Singapore and Malaysia.

As an Enterprise 50 company, we are honored to be recognized as one of the top 50 most enterprising, privately-owned local companies who have contributed to Singapore’s economic development, both locally and internationally, in 2019, 2021, and 2023.

We are also pleased to announce that our subsidiary, MCI Outsourcing Pte Ltd, has won the Gold Award for Best Recruitment Firm – Outsourcing Solution at the prestigious HRM Asia Readers’ Choice Awards 2023.

Company Culture & Perks of Joining MCI Career Services

As we continue to expand, we seek talented individuals who value collaboration, are results-driven, and are passionate about personal and organizational growth. We welcome fresh ideas, diverse perspectives, and feedback from our employees to enhance our business processes and work culture. Additionally, we focus on providing training to equip our employees with the skills needed to excel in their roles, and we are committed to develop leaders who inspire, empower, and support the growth of our junior employees. In addition to mentoring opportunities, employees also have access to cross-departmental training, enabling them to take on new roles and expand their expertise.

At MCI, we believe in recognizing and rewarding performance based on merit. In addition to honoring our top sales performers with uncapped commissions, we are one of the few recruitment consultancy firms that provide employees with the opportunity to broaden their horizons and gain cultural exposure through company-sponsored trips to destinations such as China, Korea, and even Europe!

To express our gratitude for our employees' dedication, we present annual appreciation awards to celebrate their years of service with us.

Whether it’s individual milestones like birthday celebrations and promotions or team accomplishments like team bonding activities, we cherish and celebrate the achievements and moments that our employees have with us.

To promote employee well-being and maintain a healthy workforce, we have provided comfortable massage chairs in the office for relaxation, employee-led bimonthly recreation sports event and more! If you are passionate and ready to take on new challenges, we invite you to join our team and work with us to drive MCI to a greater success!

Job Overview:

We are looking for a People-Oriented, Results-Driven Operations Manager to join our team at MCI Career Services.This individual will play a crucial role in enhancing and streamlining our internal business processes, ensuring efficient, cost-effective, and scalable delivery of recruitment services to our candidates and clients.

Key Responsibilities:

1. Business Process Improvement:

• Develop operational guidelines that standardize best practices on recruitment, client and vendor management, ensuring a positive experience for our candidates, clients and vendors
• Evaluate and refine operational workflows to enhance efficiency and ensure maximum productivity.

2. Strategic Planning & Execution:

• Collaborate with senior leadership to design, implement, and monitor business strategies that align with organizational objectives
• Oversee and ensure successful execution of strategic initiative

3. Stakeholder Communication & Collaboration:

• Serve as the liaison between the operations, talent acquisition, business development teams, and other departments to ensure alignment towards company goals.
• Address and resolve operational issues promptly and effectively

4. Reporting & Data Driven Decision Making:

• Generate monthly reports and analyze performance of business processes to provide actionable insights to improve resource utilization and operational efficiency

5. Cost-Control

• Manage annual expenses, ensuring expenditures are kept within planned annual budget.
• Track actual sales performance against targets and identify opportunities for revenue growth and enhance profitability through cost-control measures

Requirements:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 5 to 8 years of experience in an operations management role
• A proven track record of driving business process improvements and operational excellence, with experience in data-driven decision-making.
• People-oriented with strong leadership and problem-solving skills.

If you are passionate about optimizing business operations and leading teams towards success, we would love to hear from you!

Kindly click to APPLY NOW or email your CV to [email protected]. If you do not possess the above experiences, your application will still be considered on individual merits and you may be contacted for other job opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Ong Jun Kiat

Registration Number: R23117387

EA License No: 06C2859 (MCI Career Services Pte Ltd)

We are seeking a motivated and detail-oriented Operation Assistant to join our dynamic team. The ideal candidate will be responsible for assisting with various aspects of aquarium tank set up, ensuring smooth operations and high-quality results.

Responsibilities:

• Assist in the transportation and installation of aquarium tanks and equipment
• Prepare and maintain aquarium habitats, including water quality testing and filtration system maintenance
• Assist with the selection and placement of aquatic plants, rocks, and decorations
• Provide general support to the team, including cleaning and organizing equipment
• Adhere to safety protocols and regulations

Qualifications:

• Strong physical fitness and ability to lift heavy objects
• Detail-oriented and organized
• Excellent communication and interpersonal skills
• Basic knowledge of aquarium maintenance and water chemistry preferred
• Valid driver's license required (Class 3)

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Work in a dynamic and exciting environment

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Primary Responsibilities

• To lead and manage at least one operation of company’s logistics operations (Warehousing & Transportation) including monitoring and achievement of Operation Key Performance Index i.e. Order Accuracy, Safety, Housekeeping and Security of Operation, Warehouse turn-around-time, Billing and documentation, Inventory Management (Control, Accuracy and level), Overtime Ratio & Labour Productivity.

• Review and management of Revenue & Expense of operations including Continuous monitoring of expenses, Accurate application of revenue, Negotiate and reduce costs on hired contractors, verify and authorize payment(s), Continuous sourcing of contractors,, management & maintenance of assets and maximize profitability.

• Review of Operation status with customers & management on a timely and regular basis.

• Provide management report on operation status and budget figures on a timely and regular basis.

• Manage and Develop the entire operation team which may include; Staff training plan, Recruitment of operations staff, Staff development activity and Ensure efficient communication between inter-departments.

• Managed all related matters pertaining to facility, safety and security issues.

• To maintain good working relationships with customers.

• As required, assist sales team in securing new business, including; conduct of facility tours, presentations on operations, site visits for customers to present capabilities and / or gather data and coordination effort with engineering and IT teams.

Requirement

• Degree in Engineering, Logistics Management, Industrial Engineering, Business or equivalent, Diploma Holders of similar fields are also considered.

• Total 10 years working experience with minimum 5 years in the Logistic Industry, preferred in similar capacity.

• Good working knowledge of the following operations areas – distribution, inventory planning, network analysis, materials management.

• Good Interpersonal & communication skills.

• Strategic thinking ability, proven implementation results.

• Strong written and oral communications skills.

• Experience with customs and regulatory issues related to logistics.

Working hours: Mon to Fri, 8:30am to 6pm

- responsible for sourcing of clientele base

- in charge of outlet daily operations

- collection of daily sales takings

- updating the POS system records for sales reporting

- independent and motivated individual

- time management skills

- experience in managing the whole shop outlet

- rostering of daily staff for operations

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Primary Responsibilities

• To lead and manage at least one operation of company’s logistics operations (Warehousing & Transportation) including monitoring and achievement of Operation Key Performance Index i.e. Order Accuracy, Safety, Housekeeping and Security of Operation, Warehouse turn-around-time, Billing and documentation, Inventory Management (Control, Accuracy and level), Overtime Ratio & Labour Productivity.

• Review and management of Revenue & Expense of operations including Continuous monitoring of expenses, Accurate application of revenue, Negotiate and reduce costs on hired contractors, verify and authorize payment(s), Continuous sourcing of contractors,, management & maintenance of assets and maximize profitability.

• Review of Operation status with customers & management on a timely and regular basis.

• Provide management report on operation status and budget figures on a timely and regular basis.

• Manage and Develop the entire operation team which may include; Staff training plan, Recruitment of operations staff, Staff development activity and Ensure efficient communication between inter-departments.

• Managed all related matters pertaining to facility, safety and security issues.

• To maintain good working relationships with customers.

• As required, assist sales team in securing new business, including; conduct of facility tours, presentations on operations, site visits for customers to present capabilities and / or gather data and coordination effort with engineering and IT teams.

Requirement

• Degree in Engineering, Logistics Management, Industrial Engineering, Business or equivalent, Diploma Holders of similar fields are also considered.

• Total 10 years working experience with minimum 5 years in the Logistic Industry, preferred in similar capacity.

• Good working knowledge of the following operations areas – distribution, inventory planning, network analysis, materials management.

• Good Interpersonal & communication skills.

• Strategic thinking ability, proven implementation results.

• Strong written and oral communications skills.

• Experience with customs and regulatory issues related to logistics.

Working hours: Mon to Fri, 8:30am to 6pm

Requirements:

• Able to work in a non-aircon environment
• Able to travel to multiple sites
• Able to carry load up to 20-24Kg
• Able to work in a fast pace environment

Responsibilities:

• Oversee day-to-day operations to ensure efficient deployment of manpower resources.

• Coordinate with clients to understand staffing requirements and ensure timely fulfillment.

• Supervise and train operational staff to maintain high standards of performance.

• Implement and improve operational processes to enhance overall efficiency.

• Monitor and manage workforce schedules, ensuring optimal utilization.

• Address and resolve operational issues promptly to minimize disruptions.

• Collaborate with HR to recruit, onboard, and retain qualified manpower.

• Conduct regular performance evaluations and provide constructive feedback.

• Ensure compliance with safety standards and company policies.

• Generate and analyze operational reports for continuous improvement.

• Identifies operational problems by observing and studying the functioning and performance of systems.
• Provides operational management information by collecting, analyzing, and summarizing operating and engineering trends.
• Identifies priorities by assessing operational objectives like cost savings, energy conservation, and environmental quality.
• Investigates complaints and suggestions by interviewing process supervisors and operators.
• Develops operational solutions by defining, studying, estimating, and testing alternative approaches.
• Anticipates operational problems by studying operating targets, modes of operation, and unit limitations.
• Maintains safe and healthy work environment by following and enforcing standards and procedures and complying with legal regulations.
• Updates job knowledge by participating in educational opportunities, reading publications, and participating in professional organizations.
• Great research and reporting skills
• Strong understanding of operations, services, and applications
• Excellent engineering and manufacturing control
• Good analytical and problem-solving skills
• A talent for technical innovation understanding

Job Scope / 工作范围

Operations Assistant will be responsible for documentation for billing, procurement, parts issuance and costs tracking, as well as assisting in handling customers’ service request and tasking operations.

He/she will also be assisting in general administrative functions such as assisting the General Manager in preparation of tender documents and meetings arrangements, etc.

运营助理将负责账单、采购、零件发放和成本统计，以及协助处理客户的服务请求和任务操作。

他/她还将协助一般行政职能，例如协助总经理处理所有其他行政要求，例如准备招标文件和会议安排等。

Qualification and Experience / 资历

· NITEC in Business Administration / Logistics Mgmt. or equivalent. 工商或物流管理或相关职业培训

· Fresh graduates are welcome / 欢迎应届毕业生

· Min. 2 years of relevant experience for interested parties without meeting minimal education requirements / 无相关学历应聘者需有最少2年工作经验

Please feel free to send your resume to us via email to: [email protected]. Our recruitment team will review your application and contact you as soon as possible.

请随时将您的简历通过电子邮件发送至：[email protected]。我们的招聘团队将查收您的申请，并尽快与您联系。

We are looking for dynamic and indpendent candidates to join us an Operations Supervisor in the Catering industry!

Job Highlights

• Career Advancement Opportunities
• Dynamic Working Environment
• Attractive Salary & Incentive Package

Responsibilities:

• Ensuring customers' satisfaction in terms of service and deliveries
• Assist in deliveries and set up buffet food and equipment for clients if necessary
• Track inventory of equipment used for events
• Management of payment from all customers
• Deliver and set-up buffet food and equipment to clients
• Delivery of bento sets to clients
• Ensure timely delivery and collection of all buffets and/or equipment as per the delivery schedule
• Ensure proper maintenance of vehicle

Requirements:

• At least 3 years experience in a similar setting is required
• Possess a valid Singapore class 3 driving license (Van / Lorry)
• Familiarity with Singapore roads and experience in the set-up of outdoor buffet events will be advantageous
• Good communication skills to converse with customers
• Must be able to carry relatively heavy loads
• Willing to work shifts, weekends and Public Holidays

Job Description :

• Handle daily oil trading operations, prepare documents including contracts, invoices, LOI, claims supporting documents, etc
• ETRM, APPROVAl SYSTEM and SAP and Vessel Vetting System operations.
• Communicate with external parties including counterparties, headquarters, agents, inspectors, banks, etc on behalf of the company.
• Perform other duties as assigned by operations manager.

Requirements :

• Candidate must possess at least a Degree in Business, Economics, Logistics or equivalent.
• At least 3 year(s) or working experience in related field is required for this position.
• Familiar with cargo and shipping operations, self-motivated / able to work under pressure, good team player.
• Effectively bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts

Key Responsibilities:

1. Operational Management:
   Oversee TCM physicians within the company.
   Develop and manage staff rosters to ensure efficient resource allocation and seamless clinic operations.
   Monitor and evaluate the performance of TCM physicians and therapists, providing feedback and actionable improvement plans.
   Ensure compliance with local regulations and standards relevant to TCM practice.
2. Staff Training and Development:
   Design and implement training programs for TCM professionals, including physicians and therapists, to enhance their clinical and customer service skills.
   Conduct regular workshops and knowledge-sharing sessions to keep staff updated on the latest developments in TCM.
   Mentor new and existing team members to align with company values and professional standards.
3. Innovation and Strategic Initiatives:
   Identify and implement innovative ideas to improve clinic operations, enhance patient experience, and drive business growth.
   Collaborate with the leadership team to introduce new services, treatments, or technologies in alignment with market trends and company goals.
   Develop strategies to improve operational efficiency and patient satisfaction.
4. Performance and Reporting:
   Track and analyze key performance indicators (KPIs) related to clinic operations and staff performance.
   Prepare and present regular operational reports to the leadership team.
   Recommend and execute improvements based on performance data and feedback.
5. Stakeholder Collaboration:
   Work closely with the marketing team to promote new services and initiatives.
   Partner with the HR department for recruitment, onboarding, and employee engagement activities.
   Build strong relationships with external partners and vendors to support clinic needs.

Qualifications:

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field; additional certification in TCM is an advantage.
• Proven experience in operations management, preferably within the healthcare or wellness industry.
• Strong understanding of Traditional Chinese Medicine practices and principles.
• Excellent leadership, communication, and organizational skills.
• Ability to think strategically and implement innovative ideas.
• Proficient in using operational tools and software to manage schedules, performance, and reporting.
• Familiarity with local regulations governing TCM practice in Singapore.

Responsibilities

• Implement clinic service SOP and improve patients service quality to meet customer satisfaction
• Execute the process of providing TCM services in the company
• Liaise with clinic managers to monitor clinic overall management and track sales performance
• Ensure smooth running of clinic operations
• Handle, resolve and communicate complaints and incidents
• Execute all company’s therapists related matters including but not limited to: Roster/schedule/conduct/performance
• Plan and execute referral scheme between different healthcare partners.
• Any ad hoc duties assigned according to business needs.

Requirements

• Experience in TCM / Spa / Western Clinic / Aesthetic / related field
• Min Diploma / Degree in any field
• Good organizational and time-management skills
• Ability to multi-task and perform well in stressful situations
• Communication skills with customer service orientation
• Meticulous with a keen eye for details
• Works well independently and has strong operational skills
• Develops strong relationships with co-workers and has strong leadership skills

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Skills and Qualifications:

1. Minimum Bachelor’s degree in any discipline
2. At least 5 years of proven experience in the cleaning industry, facility management or building maintenance with at least 5 years in a managerial capacity
3. Leadership skills, with steadfast resolve and personal integrity
4. Strong organizational and strategic planning skills
5. Excellent interpersonal, communication (both verbal and written) and client interfacing skills
6. Strong problem-solving skills and driven to achieve results
7. Strong decision making, planning and prioritization skills
8. High motivated with passion to drive changes for the business operations

Job Description：

• Oversee the daily operation of opening and closing of classes
• Contribute to the team effort by performing other job-related duties as required.
• Analyse purchasing data to optimize procurement processes and reduce costs.
• Utilize data to track facility usage and identify areas for improvement.
• Present findings and recommendations to stakeholders in a clear and concise manner.
• Work with various departments to understand their data needs and provide analytical support.
• Use data visualization tools to make complex data more accessible and understandable.
• Create comprehensive reports and dashboards to present data insights to management.
• Gather data from various sources, including databases, spreadsheets, and other data repositories.
• Work with business partner to develop。
• Develop predictive models and algorithms to forecast business outcomes.
• Assist in admin team support.
• Any other duties assigned by MD.

Requirements:

• Candidate must possess at least "O" Level or equivalent.
• Minimum 3 year of relevant experience
• Good follow up and coordination skills
• Excellent verbal and written communication
• Problem-solving, analytical and critical thinking skills
• Possess strong leadership and supervisory skills

Responsibilities:

· Create and maintain safety documents required for projects, ensuring compliance with relevant regulations and standards.

· Develop comprehensive project checklists to ensure all necessary tasks are completed in a timely and efficient manner.

· Coordinate with the project team to gather and communicate all relevant project details, ensuring a smooth transition and handover process.

· Manage project schedules and issue timely notices to stakeholders regarding important milestones, deadlines, and updates.

· Collaborate with procurement and logistics teams to facilitate material requests, track inventory, and ensure timely delivery to project sites.

· Liaise with the management team to promptly respond to client inquiries, concerns, and requests, maintaining a high level of customer satisfaction.

· Organize and facilitate internal kick-off meetings to ensure all necessary stakeholders are aligned on project objectives, timelines, and deliverables.

· Participate in kick-off meetings to gather project requirements and provide administrative support. Attend follow-up meetings to review project progress, address issues, and ensure project milestones are met.

· Document accurate and comprehensive meeting minutes for all project-related meetings, including action items, decisions made, and key discussions.

· Conduct site walks to assess project progress, identify potential issues, and ensure adherence to safety and quality standards.

Requirements:

· Prior experience in an administrative role, preferably in the construction or engineering industry.

· Strong organizational skills and attention to detail.

· Excellent written and verbal communication skills.

· Knowledge of safety regulations and best practices in the construction industry.

· Ability to multitask and prioritize tasks effectively.

· Team player with the ability to work collaboratively and independently.

· Flexibility to adapt to changing project requirements and deadlines.

· A proactive approach to problem-solving and a strong sense of accountability.

Other Information

· 5.5 working days per week

· Salary: $2,000 to $4,000 (Based on Experience)

· Location: Kaki Bukit