Responsibilities

• Planning: Develop long-term plans and strategies to improve the company
• Managing: Supervise employees, manage quality assurance, and oversee day-to-day operations
• Analyzing: Analyze budgets to reduce costs, and review contracts and purchase orders for quality
• Improving: Identify areas for improvement and work with teams to develop solutions
• Managing resources: Plan how to use materials and human resources
• Managing risk: Anticipate and track operational risks, and develop strategic solutions
• Managing documentation: Create and monitor personnel documentation to ensure it complies with regulations

Job Summary

Work with the Executive Director in maintaining and overseeing the admin & operations systems and processes to support SANH in achieving its goals and mission. The services include but not limited to:

• Dietary Services for residents
• Laundry & Linen Services
• Contract services and agreements for purchase of services
• General admin processes and systems

Provide oversight of critical operational functions such as:

• Emergency preparedness and response/Business Continuity Plans
• Service integration within SAMH and SACS

Job Description

Operational support of ongoing services:

• Co-ordinate collaborative processes with internal partners, particularly within the SAMH and SACS service units to ensure smooth and effective service integration to kick start new services and projects.
• Support ED in managing the operations of the dietary (e.g resident food services) and laundry services, including the linen room functions.
• Support new work teams of SANH in overseeing ongoing operational matters within these new services, as well as operational matters relating to external services provided by vendors to ensure smooth delivery of patient care, accountability and internal control.
• Conduct review audits of the new services/projects to ensure that they are up to the mark and meet all the requirements/KPls of the licensing authorities (e.g. the MOH) and funding agencies (e.g. AlC).
• Establish systems to ensure quality records are maintained within the statutory required retention periods through proper identification, filing, storage, maintenance and disposition of records (Medical Records).
• Coordinate the renewal of all outsourced services, including the sourcing for quotations and preparation of vendor evaluation.
• Manage service agreements. Keep track of the expiry and renewal dates of all agreements; conduct market survey and review rental rates for renewal.

Procurement

• Obtains cost estimates for materials, supplies and services.
• Identifies potential suppliers/vendors, gathers and analyses information on them; recommends prospective vendors to Management.
• Prepares vendor contract and negotiates terms with vendors.
• Maintains inventory of materials, supplies and maintains records.
• Periodically assesses inventories and compares with market activity; may recommend adjustment of the procurement plan to Management.
• Reviews, analyses receiving/inspection documentation; forward receiving documents to Finance for vendor payment.
• Maintains records of approved suppliers and periodically evaluates vendor performance (e.g., conformance with stated requirements, trends, anamolies).

Emergency preparedness and response

• Develop operational procedures to ensure business continuity in response to and in managing emergency situations and national crisis (Business Continuity Plan, Flu Pandemic SOP, Mass Casualty Response Plan).
• Plan and conduct exercises and drills with new work teams to ensure the services’ preparedness to respond expeditiously in a crisis situation (eg Table Top Exercises).

Job Requirements

• General degree or equivalent from a recognized institution
• Minimum 5 years of working experience in a similar capacity
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.

Responsibilities:

Back Office Support

• Assist all other departments to run errands (eg: purchase/collect goods from suppliers, bring workers for medical, bring workers to renew passport/work permit, collect documents etc)

Planning

• Plan the daily deployment of drivers on a routine and adhoc basis, ensuring that operations requirements are fulfilled.
• Responsible for a smooth and effective operations on a day-to-day basis
• Provide instructions to operations on the ground and have overall control of resource/manpower deployment to ensure smooth operations.
• Coordinate with relevant departments to ensure operational matters are taken care off and issues are resolved timely
• Ensure all trucks are in good working conditions
• Handle a wide range of customers from various industries

Requirements:

• ITE from a local polytechnic
• Able to multi-task and handle stress
• 5.5 days work week
• Preferably with Class 3 licence

MacGregor is seeking an experienced Operational Director from the maritime industry to lead and develop high-performing operations teams across the Middle East and Asia. In this critical role, you will play a key part in enhancing customer satisfaction, driving operational efficiency, and shaping the future of global service delivery.

As Operational Director, you will be responsible for overseeing the maintenance activities and business in the region with and continuously improving the effectiveness and efficiency of the teams. A strong focus will be placed on local communication, personnel development & training and safety management, with the aim of providing high levels of product support for our customers and a positive local team climate.

The position is part of the global operations team and significant co-operation with all other regions is needed for shared learning and initiatives and to ensure a true global support network is provided to our customers.

Through the local service and sales support management structure you will oversee that all inspections, repairs, contracted maintenance and sales support activities are resourced and managed effectively as well as provide operational support for all matrix reports in the Middle East and Asia.

This role will have full responsibility for local cost management and close co-operation with local Finance and HR Business partners is paramount. In addition you will collaborate closely with the GSD Management, Global Operations Team, Global Spare Parts, Sales, Project teams and our customers. The role is part of the Global Service Division (GSD) regional management team and reports directly to the Vice President, Middle East and Asia. The position is located in our office in Singapore.

Other responsibilities

• Work closely with the sales organization to grow the maintenance business in the region
• To grow, execute and manage the service/maintenance agreement
• To improve the efficiency of the service execution process with the adoption of digital transformation
• Proactively champion and communicate MacGregor and GSD strategy and road map initiatives to local teams
• Oversee and manage all regional operations activities in accordance with Operating Principles Manual
• Continuously monitor and develop regional efficiency, productivity, personnel performance and fixed costs
• Drive business opportunities within scope of strategy
• Long-term strategic planning of the regional operations
• Work in proactive partnership with other teams in the GSD structure to maximise company growth and profitability
• Develop and maintain high standards of team climate, developing participation and initiative in all employees
• Develop and maintain a strong culture based on safety and integrity
• Additional duties might be assigned by the company

Skills

This role demands a leader who can motivate and develop high-performing teams. You'll excel at mentoring, and building strong relationships. Excellent communication and interpersonal skills are essential, as is the ability to empower and motivate your team. You have the ability to command respect and credibility, built on a track record of success and a strong professional reputation.

Experience that would help you succeed in your duties:

• University (degree) or equivalent operational experience
• Minimum 10 years of management experience is preferred
• Proven track record in service business in an international marine environment
• Strategic vision and strong analytical capability
• Entrepreneurial attitude and ability to get things done independently
• Willingness to undertake extensive travel overseas
• Fluency in Mandarin and English as to have effective communication with both internal and external stakeholders who are Mandarin-speaking

Why MacGregor?

We offer you the unique opportunity to jump into a transformation journey, where you can leave your footprint.

MacGregor is shaping the offshore and marine industries with leading cargo and load handling solutions and services. Working together with shipowners, operators and builders, we innovate, design and develop solutions that last for a lifetime.

We are a global company that operates in more than 30 countries with 2000 employees and more than 700 MEUR revenue. Our products and solutions can be found onboard more than every second vessel in the global merchant fleet.

Values guide our work

● Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders

● Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences

● Safety is essential in everything we do

We offer our employee benefits such as comprehensive group insurances, flexible benefits, mental wellbeing support, family care leave and hybrid working policy.

Additional Information

Are you ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor? Apply today!

Kindly note that we will only review CVs and applications submitted in English

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Job Resposibilities:

-Take charge of daily operational matters of the outlet and ensure smooth operations flow

-Uphold and enforce Company’s Rules & Regulations

-Supervise on the operational effectiveness & service standards of Tenants and Employees

-Prompt follow-up and working alongside with Tenants and staffs on various requests, sales and promotional activities and campaigns

-Conduct routine outlet Hygiene Checks and Inventory Checks

-Maintain good standards of outlet’s overall aesthetics (Food/Stall Display) and grooming standards of staff

-Any other duties as assigned by your immediate superior

Report to : Senior Operation Director

Duties & Responsiblities

* Lead, manage & overview operation and site team.

* Work closely with Project Team on the execution and handover on all projects.

* Prepare Project Schedule

• To liaise with clients and consultants on projects and attend meetings with Project Team

• Identifying the need for carrying out a formal design control, verification and validation program for work established by tender or contract requirements

• Evaluate, review and check all the details design system and coordinate with project manager and consultants in order to ensure the completeness and functionality of all the services

• Manage the all the work done in accordance with approved design, material used and workmanship in compliance with contract specifications.

• Lead & Manage Operation Teams

• In Utilizing material usage that are fit for project specifications

• In ensuring that project schedules are met on time

• In rectifying & resolving project site issues

• In reviewing, monitoring and continuously improving project management system, workmanship, and quality of work at site.

• To actively participate in ad-hoc projects and other duties when required

• Solve On-site Issues, address customer's renovation issues/problems

Requirements

* Able to communicate effectively with clientele as well as supplier

* 3 - 5 years of similar experiences with the above similar environment

• recognized Engineering Degree in related field

• Ability to manage project from strategic and detailed planning, concept and detailed design, and to demonstrate leadership and team management skills

• Excellent communicator with well-developed commercial, analytical and technical skills

• Value support and cultivate cooperation among colleagues (Team Work)

• Preferably with experience in commercial projects

• Possess class 3 driving license would be an advantage

• Safety knowledge with certification will be an advantage

• Bilingual is preferred. Fluent in written and spoken in English and basic spoken in order to liaise with Chinese speaking counterparts

This position reports to the director of MUSSEN PTE. LTD. The Operations Manager develops operational processes that are efficient, effective and aligned with organisation guidelines. He/She also takes the lead in managing the efficient storage and deployment of products while managing conflicts related to trade transactions with his knowledge in trade regulations and guidelines.
Equipped with excellent interpersonal and communication skills, he is able to collaborate closely with a diverse range of stakeholders in managing the organisation’s local and regional trade operations. He is a proactive individual with a methodical mindset, enabling him to address complex issues in a challenging business environment.

Individual to be involved in:
1. Responsible for day-to-day smooth running of the operational business
2. Chalk out or improve operational systems, processes and best practices that guarantee company l well-being.
3. Formulate strategic and operational objectives
4. To adhere to legal and company regulations, policies and ensure company assets are safeguarded through implementing policies that relates to health, safety and security.
5. Any ad-hoc duties as assigned

Technical Skills and Competencies1. Experience in Operations Management
2.Strategic thinking ability, proven implementation results
3. Experience in customer service with good communication & interpersonal skills
4. Experience in Finance Management

Duration of Attachment-6Months

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

Roles & Responsibilities

Job Description:

• Oversee and manage daily delivery operations, including planning, implementation, and execution to ensure smooth workflows.
• Ensure operational processes meet client expectations, providing timely and accurate deliveries.
• Conduct training programs for new workers to ensure they are familiar with company procedures and safety practices.
• Regularly review and update company policies and procedures to remain compliant with industry standards.
• Handle customer complaints, ensuring prompt service recovery and continuous improvement.
• Review existing processes to identify areas for performance enhancements and operational efficiency.
• Promote and maintain a positive, healthy, and safe work environment for all employees.
• Step in to assist with deliveries, driving when required, and handling goods safely and efficiently.

Job Responsibilities:

• Safely handle, load, and deliver goods to designated locations, ensuring the secure transportation of items.
• Drive responsibly, adhering to traffic regulations and safe driving practices at all times.
• Follow and enforce safe work procedures, ensuring compliance with workplace safety standards during deliveries.
• Maintain the cleanliness and operational condition of the vehicle, ensuring routine checks are performed.
• Stay familiar with Singapore roads for efficient navigation and delivery.
• Assist with the manual handling of heavy items and operate pallet jacks as needed (training provided).

Job Qualifications:

• have considerable experience on training staff and leadership.
• Possess a valid Class 3/4 driving license with no adverse driving records.
• Minimum of 3 years of driving experience in a similar role.
• Physically fit, able to manage the manual handling of heavy items.
• Willingness to learn and operate pallet jacks (training will be provided).
• Familiarity with Singapore's road network is advantageous.

Company Description

At MCI Career Services Pte Ltd, we take pride in our reputation as a leading and trusted leader in recruitment and human resources and uphold our commitment to deliver dedicated and genuine service to our candidates and corporate clients. We are an expert in sourcing and placements of local staff with an emphasis on permanent, temporary and contract placements and we specialised in providing outsourcing and HR/Payroll support services to a plethora of industries.

MCI Group of Companies, collectively known as a group has multiple subsidiary companies such as MCI Career Services, MCI Consulting, MCI Outsourcing and MCI Event and Production Pte Ltd. Over the years, we have grown to a team of more than 100 dedicated employees across two offices in Singapore and Malaysia.

As an Enterprise 50 company, we are honored to be recognized as one of the top 50 most enterprising, privately-owned local companies who have contributed to Singapore’s economic development, both locally and internationally, in 2019, 2021, and 2023.

We are also pleased to announce that our subsidiary, MCI Outsourcing Pte Ltd, has won the Gold Award for Best Recruitment Firm – Outsourcing Solution at the prestigious HRM Asia Readers’ Choice Awards 2023.

Company Culture & Perks of Joining MCI Career Services

As we continue to expand, we seek talented individuals who value collaboration, are results-driven, and are passionate about personal and organizational growth. We welcome fresh ideas, diverse perspectives, and feedback from our employees to enhance our business processes and work culture. Additionally, we focus on providing training to equip our employees with the skills needed to excel in their roles, and we are committed to develop leaders who inspire, empower, and support the growth of our junior employees. In addition to mentoring opportunities, employees also have access to cross-departmental training, enabling them to take on new roles and expand their expertise.

At MCI, we believe in recognizing and rewarding performance based on merit. In addition to honoring our top sales performers with uncapped commissions, we are one of the few recruitment consultancy firms that provide employees with the opportunity to broaden their horizons and gain cultural exposure through company-sponsored trips to destinations such as China, Korea, and even Europe!

To express our gratitude for our employees' dedication, we present annual appreciation awards to celebrate their years of service with us.

Whether it’s individual milestones like birthday celebrations and promotions or team accomplishments like team bonding activities, we cherish and celebrate the achievements and moments that our employees have with us.

To promote employee well-being and maintain a healthy workforce, we have provided comfortable massage chairs in the office for relaxation, employee-led bimonthly recreation sports event and more! If you are passionate and ready to take on new challenges, we invite you to join our team and work with us to drive MCI to a greater success!

Job Overview:

We are looking for a People-Oriented, Results-Driven Operations Manager to join our team at MCI Career Services.This individual will play a crucial role in enhancing and streamlining our internal business processes, ensuring efficient, cost-effective, and scalable delivery of recruitment services to our candidates and clients.

Key Responsibilities:

1. Business Process Improvement:

• Develop operational guidelines that standardize best practices on recruitment, client and vendor management, ensuring a positive experience for our candidates, clients and vendors
• Evaluate and refine operational workflows to enhance efficiency and ensure maximum productivity.

2. Strategic Planning & Execution:

• Collaborate with senior leadership to design, implement, and monitor business strategies that align with organizational objectives
• Oversee and ensure successful execution of strategic initiative

3. Stakeholder Communication & Collaboration:

• Serve as the liaison between the operations, talent acquisition, business development teams, and other departments to ensure alignment towards company goals.
• Address and resolve operational issues promptly and effectively

4. Reporting & Data Driven Decision Making:

• Generate monthly reports and analyze performance of business processes to provide actionable insights to improve resource utilization and operational efficiency

5. Cost-Control

• Manage annual expenses, ensuring expenditures are kept within planned annual budget.
• Track actual sales performance against targets and identify opportunities for revenue growth and enhance profitability through cost-control measures

Requirements:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 5 to 8 years of experience in an operations management role
• A proven track record of driving business process improvements and operational excellence, with experience in data-driven decision-making.
• People-oriented with strong leadership and problem-solving skills.

If you are passionate about optimizing business operations and leading teams towards success, we would love to hear from you!

Kindly click to APPLY NOW or email your CV to [email protected]. If you do not possess the above experiences, your application will still be considered on individual merits and you may be contacted for other job opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Ong Jun Kiat

Registration Number: R23117387

EA License No: 06C2859 (MCI Career Services Pte Ltd)

We are seeking a motivated and detail-oriented Operation Assistant to join our dynamic team. The ideal candidate will be responsible for assisting with various aspects of aquarium tank set up, ensuring smooth operations and high-quality results.

Responsibilities:

• Assist in the transportation and installation of aquarium tanks and equipment
• Prepare and maintain aquarium habitats, including water quality testing and filtration system maintenance
• Assist with the selection and placement of aquatic plants, rocks, and decorations
• Provide general support to the team, including cleaning and organizing equipment
• Adhere to safety protocols and regulations

Qualifications:

• Strong physical fitness and ability to lift heavy objects
• Detail-oriented and organized
• Excellent communication and interpersonal skills
• Basic knowledge of aquarium maintenance and water chemistry preferred
• Valid driver's license required (Class 3)

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Work in a dynamic and exciting environment

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Primary Responsibilities

• To lead and manage at least one operation of company’s logistics operations (Warehousing & Transportation) including monitoring and achievement of Operation Key Performance Index i.e. Order Accuracy, Safety, Housekeeping and Security of Operation, Warehouse turn-around-time, Billing and documentation, Inventory Management (Control, Accuracy and level), Overtime Ratio & Labour Productivity.

• Review and management of Revenue & Expense of operations including Continuous monitoring of expenses, Accurate application of revenue, Negotiate and reduce costs on hired contractors, verify and authorize payment(s), Continuous sourcing of contractors,, management & maintenance of assets and maximize profitability.

• Review of Operation status with customers & management on a timely and regular basis.

• Provide management report on operation status and budget figures on a timely and regular basis.

• Manage and Develop the entire operation team which may include; Staff training plan, Recruitment of operations staff, Staff development activity and Ensure efficient communication between inter-departments.

• Managed all related matters pertaining to facility, safety and security issues.

• To maintain good working relationships with customers.

• As required, assist sales team in securing new business, including; conduct of facility tours, presentations on operations, site visits for customers to present capabilities and / or gather data and coordination effort with engineering and IT teams.

Requirement

• Degree in Engineering, Logistics Management, Industrial Engineering, Business or equivalent, Diploma Holders of similar fields are also considered.

• Total 10 years working experience with minimum 5 years in the Logistic Industry, preferred in similar capacity.

• Good working knowledge of the following operations areas – distribution, inventory planning, network analysis, materials management.

• Good Interpersonal & communication skills.

• Strategic thinking ability, proven implementation results.

• Strong written and oral communications skills.

• Experience with customs and regulatory issues related to logistics.

Working hours: Mon to Fri, 8:30am to 6pm

- responsible for sourcing of clientele base

- in charge of outlet daily operations

- collection of daily sales takings

- updating the POS system records for sales reporting

- independent and motivated individual

- time management skills

- experience in managing the whole shop outlet

- rostering of daily staff for operations

Duties and Responsibilities

As a Operations Executive at Kwong Cheong Thye, your role is vital for the smooth functioning of our operations. Your responsibilities include:

Operations/Production Process Management

● Learning and performing various tasks in all production processes.

● Track production data, and enhance operational efficiency.

● Plan and ensure adherence to production schedules, quality standards.

● Implement and manage quality assurance measures and processes to maintain product consistency and meet regulatory requirements.

● Provide daily progress and updates on any discrepancies in on-site and off-site review meetings with the Production team and management.

● Perform routine preventive maintenance on production equipment, ensuring they are in optimal working condition.

● Prepare, maintain and inspect machine/equipment maintenance logbook & operation checklist.

● Conduct root cause analysis on machine breakdown and minimize operation downtime through initiating machine improvement and corrective action in the production lines.

Internal Stakeholder Management & Cross-functional Collaboration

● Collaborate with Customer Service and Sales Team to meet customer requirement.

● Support OEM production together with production team for product development.

● Collaborate with the QA Department for Root Causes Analysis, Corrective and Preventive Actions as necessary.

Supply Chain Management

● Sourcing and ensuring quality of raw materials for production.

● Monitor and manage inventory levels, coordinating with procurement to ensure an adequate supply of raw materials.

Key Highlights:

• Leading eCommerce Mattress company globally
• Work from Home
• Working Hours 10am to 6pm Monday to Friday

About Origin Mattress Singapore
Origin Mattress Singapore is a leader in premium sleep products, combining German engineering with innovative designs to deliver award-winning mattresses and accessories. Committed to enhancing sleep quality, we ensure exceptional customer service and efficient operations. Join our dynamic team and be part of a fast-growing company dedicated to excellence.

About the Role

We are looking for someone to handle our daily operations and communication is most important to ensure workflow runs smoothly. This role requires strong organizational skills, attention to detail, and the ability to multitask.

Responsibilities:

• Daily Delivery Management: Review and organize delivery orders each morning, plan and arrange daily delivery routes, and identify orders requiring installation to ensure efficient operations.
• Customer Order Management: Handle online order inquiries promptly and provide customers with accurate updates on their delivery status to maintain high service standards.

Qualifications:

• Tech savvy, able to use computer efficiently as we are primarily an eCommerce business
• Meticulous and attention to details is a must
• Proficient in Microsoft Office (Word and Excel)
• Able to multitask efficiently
• Open to Singapore Citizen, SPR and Work Permit Holders.

Salary Budget : SGD 2,200 - 3,000

Job Scope / 工作范围

Operations Assistant will be responsible for documentation for billing, procurement, parts issuance and costs tracking, as well as assisting in handling customers’ service request and tasking operations.

He/she will also be assisting in general administrative functions such as assisting the General Manager in preparation of tender documents and meetings arrangements, etc.

运营助理将负责账单、采购、零件发放和成本统计，以及协助处理客户的服务请求和任务操作。

他/她还将协助一般行政职能，例如协助总经理处理所有其他行政要求，例如准备招标文件和会议安排等。

Qualification and Experience / 资历

· NITEC in Business Administration / Logistics Mgmt. or equivalent. 工商或物流管理或相关职业培训

· Fresh graduates are welcome / 欢迎应届毕业生

· Min. 2 years of relevant experience for interested parties without meeting minimal education requirements / 无相关学历应聘者需有最少2年工作经验

Please feel free to send your resume to us via email to: [email protected]. Our recruitment team will review your application and contact you as soon as possible.

请随时将您的简历通过电子邮件发送至：[email protected]。我们的招聘团队将查收您的申请，并尽快与您联系。

Responsibilities

• Implement clinic service SOP and improve patients service quality to meet customer satisfaction
• Execute the process of providing TCM services in the company
• Liaise with clinic managers to monitor clinic overall management and track sales performance
• Ensure smooth running of clinic operations
• Handle, resolve and communicate complaints and incidents
• Execute all company’s therapists related matters including but not limited to: Roster/schedule/conduct/performance
• Plan and execute referral scheme between different healthcare partners.
• Any ad hoc duties assigned according to business needs.

Requirements

• Experience in TCM / Spa / Western Clinic / Aesthetic / related field
• Min Diploma / Degree in any field
• Good organizational and time-management skills
• Ability to multi-task and perform well in stressful situations
• Communication skills with customer service orientation
• Meticulous with a keen eye for details
• Works well independently and has strong operational skills
• Develops strong relationships with co-workers and has strong leadership skills

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

Key Responsibilities:

1. Operational Management:
   Oversee TCM physicians within the company.
   Develop and manage staff rosters to ensure efficient resource allocation and seamless clinic operations.
   Monitor and evaluate the performance of TCM physicians and therapists, providing feedback and actionable improvement plans.
   Ensure compliance with local regulations and standards relevant to TCM practice.
2. Staff Training and Development:
   Design and implement training programs for TCM professionals, including physicians and therapists, to enhance their clinical and customer service skills.
   Conduct regular workshops and knowledge-sharing sessions to keep staff updated on the latest developments in TCM.
   Mentor new and existing team members to align with company values and professional standards.
3. Innovation and Strategic Initiatives:
   Identify and implement innovative ideas to improve clinic operations, enhance patient experience, and drive business growth.
   Collaborate with the leadership team to introduce new services, treatments, or technologies in alignment with market trends and company goals.
   Develop strategies to improve operational efficiency and patient satisfaction.
4. Performance and Reporting:
   Track and analyze key performance indicators (KPIs) related to clinic operations and staff performance.
   Prepare and present regular operational reports to the leadership team.
   Recommend and execute improvements based on performance data and feedback.
5. Stakeholder Collaboration:
   Work closely with the marketing team to promote new services and initiatives.
   Partner with the HR department for recruitment, onboarding, and employee engagement activities.
   Build strong relationships with external partners and vendors to support clinic needs.

Qualifications:

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field; additional certification in TCM is an advantage.
• Proven experience in operations management, preferably within the healthcare or wellness industry.
• Strong understanding of Traditional Chinese Medicine practices and principles.
• Excellent leadership, communication, and organizational skills.
• Ability to think strategically and implement innovative ideas.
• Proficient in using operational tools and software to manage schedules, performance, and reporting.
• Familiarity with local regulations governing TCM practice in Singapore.

Job Description :

• Handle daily oil trading operations, prepare documents including contracts, invoices, LOI, claims supporting documents, etc
• ETRM, APPROVAl SYSTEM and SAP and Vessel Vetting System operations.
• Communicate with external parties including counterparties, headquarters, agents, inspectors, banks, etc on behalf of the company.
• Perform other duties as assigned by operations manager.

Requirements :

• Candidate must possess at least a Degree in Business, Economics, Logistics or equivalent.
• At least 3 year(s) or working experience in related field is required for this position.
• Familiar with cargo and shipping operations, self-motivated / able to work under pressure, good team player.
• Effectively bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts

We are looking for dynamic and indpendent candidates to join us an Operations Supervisor in the Catering industry!

Job Highlights

• Career Advancement Opportunities
• Dynamic Working Environment
• Attractive Salary & Incentive Package

Responsibilities:

• Ensuring customers' satisfaction in terms of service and deliveries
• Assist in deliveries and set up buffet food and equipment for clients if necessary
• Track inventory of equipment used for events
• Management of payment from all customers
• Deliver and set-up buffet food and equipment to clients
• Delivery of bento sets to clients
• Ensure timely delivery and collection of all buffets and/or equipment as per the delivery schedule
• Ensure proper maintenance of vehicle

Requirements:

• At least 3 years experience in a similar setting is required
• Possess a valid Singapore class 3 driving license (Van / Lorry)
• Familiarity with Singapore roads and experience in the set-up of outdoor buffet events will be advantageous
• Good communication skills to converse with customers
• Must be able to carry relatively heavy loads
• Willing to work shifts, weekends and Public Holidays

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

Roles and Responsibilities:

• Lead and oversee all aspects of operations management across all entities, ensuring effective and efficient processes across various departments
• Provide strategic direction and oversight for all operational activities, ensuring efficient and effective processes across all entities
• Develop and execute comprehensive operational strategies through alignment with the corporate vision and seamless integration across all entities
• Oversee the end-to-end operational process, implementing streamlined procedures to ensure efficiency and effectiveness
• Foster transparent communication with executive leadership and across all operational team to facilitate effective problem-solving and drive operational excellence
• Provide strategic leadership and mentorship to operational teams, fostering a culture of excellence and continuous improvement
• Ensure adherence to corporate governance policies and ethical standards across all operational functions
• Maintain strong relationships with key suppliers to support corporate operational needs
• Ensure strict adherence to compliance standards and prioritize workplace safety
• All other duties as assigned

Requirements:

• Bachelor’s degree in business administration, Operations Management, Supply Chain Management, or a related field
• Minimum of 15 years in managerial role in operations management, preferably in the footwear, demonstrating a track record of success in driving operational excellence and managing cross-functional teams
• Proficiency in MS Office suite and other relevant software applications
• Strong analytical and problem-solving skills, with data-driven decision-making abilities
• Proficiency in Chinese is advantageous to align with business requirement, collaborating with Chinese-speaking stakeholders
• Knowledge of relevant regulations and compliance standards in the footwear industry

*We regret that only shortlisted candidates who applied through Linkedin and/or Jobsbank will be notified.

• Lead teams in the workplace.

• Evaluate operational policies, standards and procedures

• Review allocation of resources across different business activities

• Manage resources to ensure transportation operation schedules are met

• Review transportation solutions for improvements and/or closing gaps

• Optimise resource and cost management based on market practices and business environment

• Review application of integrated logistics solutions and business management principles to improve overall transport plan

• Review methods and techniques to better manage dangerous goods and hazardous materials

• Formulate solutions process solutions to innovate current business processes.

• Develop measures using quality management knowledge to enhance quality standards.

• Plan key activities and milestones in technology projects

• Facilitate interactions between internal and external partners to design and implement technology project.

• Apply latest technology to improve operations

• Leverage on data analytics to build insights on technology usage

• Gather information on reputable sources and partners latest technology trend

• Communicate requirements and activities to stakeholders

• Optimise use of allocated resources within business activities

• Perform basic risk assessments

• Any other ad-hoc assignment

Working hours:

Monday to Friday : 9am to 6pm

Saturday : 9am to 1pm

Location: Airport Cargo Road

Responsibilities

• To assist with permit declaration
• Monitor import and export shipments
• Prepare documents (airwaybills and bill of lading)
• Data entry
• Check the cargo in the warehouse
• Any ad-hoc duties as assigned

Requirements

• Possess some knowledge in Air/Sea logistics will be an advantage
• Able to use and handle Microsoft Office and all emails

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We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920