1,Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Job Description:

• Responsible for daily system operations & monitoring, Ensure all required systems services start up successfully, Activate all necessary batch jobs and ensuring successful execution of these jobs.

• Responsible for real-time monitoring of system operation status and network connection status.

• Backup/restore data to / from offline media

• Perform basic systems diagnostics, trouble-shooting and prompt escalation when required.

• Responsible for the 24-hour real-time monitoring of the production and disaster recovery computer room environment.

• Responsible for production and disaster recovery computer room daily check, equipment access and inventory, external personnel release escort, etc.

• Accepting the submission of production event of the branch, manage incidents and problems to resolution, minimizing the impact on business operations, ensuring the timely and effective handling of production events.

• Responsible for the service desk management, dispatch all kinds of service requests submitted by the branch, provide users with level 1 technical support according to the known problem solution manual, and ensure that the service requests are timely and effectively handled.

• To work in accordance to 24/7 shift schedule provided.

• Report daily work to superior truthfully

• Escalate problems to Superior

• Assist in other ad-hoc project as instructed by Company

Job Requirements:

• Working experience in IT operation and maintenance support, familiar with the working environment of financial institutions.
• Bachelor's degree or Diploma in Computer Science or related science and engineering background.
• Minimum 3 years of experience in IT service management.
• Able to communication effectively both written and spoken in English & Chinese with internal/external stakeholders and HQ.
• Ability to work under preasure and proactivity approach problem-solving.
• Ability to work on midnight shift (9 hours).

Job Responsibilities:

• Security solution implementation (Products such as SIEM, SOAR, Threat Intel, EDR, BAS, ASM).
• Documentation for project requirements.
• Follow project implementation lifecycle.
• After sales support such as product incident escalation and technical support (24x7 SLA).
• Conduct user training and knowledge transfer session.
• Integration and customization of security solutions.
• Keen in cyber security domain.

Job requirements:

• Strong analytical, problem solving, communication and interpersonal skills.
• Computer Science/Computer Engineering/Information Engineering or equivalent discipline.
• At least 1-2 years’ experience in security system integrator environment.
• Knowledge in programming
• Basic knowledge on networking such as TCP/IP, firewall, switching and routing.
• Working knowledge on various operating system.
• Working knowledge in Database Platform.
• Basic knowledge in PCI/MAS TRM/IM8 compliance (Good to have).
• Working Knowledge in Coding/scripting (YARA-L, Python, Powershell, YAML, XML, etc).
• Basic knowledge in Cloud Services (AWS/AZURE/GCP) with knowledge on containers, stacks, Kubernetes, Dockers (Good to have).
• Senior Role will only be given to relevant experience in this field .

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

Our Business Integrity team has a strong user focus and a dedication to technical excellence. We aim to meet our users’ needs with reliable and high-performing platforms and services.

We are responsible for establishing trustworthy connections between TikTok's monetization products (advertising, e-commerce, LIVE, etc.) with billions of internet users all over the world. We face real world risk and incident challenges and deep dive into them. By building high reliability and high concurrency risk control platforms, we can perceive, analyze and handle risks/incidents in real time to make TikTok always a place to inspire creativity and bring joy. We sincerely invite you to join us and build the most advanced risk control platforms in the industry.

Responsibilities

- Responsible for ensuring monetization content integrity by making risk detection and correction efficient

- Responsible for designing and building highly scalable risk platforms to store, analyze, and manage billions of advertisement materials

- Responsible for daily incident case study, to gain understanding of newest trends and challenges

- Responsible for optimizing end-to-end workflow and related toolchains, such as sweeping, enforcement, verification services

Minimum Qualifications

- Minimum 5 years of experience in ad tech industry

- Excellent coding skills and solid foundation in data structures and algorithms

- Good understanding of modern system design, including service scalability, stability, quality, data pipeline and web applications

- Experience in one or more programming languages including but not limited to: Go, Python, C/C++, Java

- Previous experiences in content integrity platforms or knowledge of LLM/deep learning/machine learning are preferred

Preferred Qualifications

- A good learner, adapt to a fast growing environment and curious about evolving external challenges

- A good team player, collaborates with stakeholders globally at a fast pace.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.

Responsibilities

• Providing 2nd/3rd level support to Network Services
• Problem resolution in customer network issues
• Plan, implement, review and project manage network infrastructure projects and operations
• Test, evaluate and recommend new networking products for customers
• Review and continuously enhance existing network services
• Improve network performance; optimize network usage and bandwidth usage and secure the core network
• Optimize routing policies and capacity management to ensure minimal network latencies and outages
• Secure network with relevant security policies
• Responsive to solve network issues, on standby 24x7
• Assist L1/L2 Engineers to handle customers' issues directly
• Recommend suitable and relevant solutions to solve customers' issues
• Provide maintenance support for all network infrastructure
• Provide monthly network infrastructure performance review report and capacity planning recommendations
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes and procedures.
• Ensure timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning.

• In depth practical experience in LAN/WAN implementation which include router & switches setup and configuration.
• Knowledge and experience with networking protocols, including BGP, VXLAN EVPN, OSPF, IOX-XR, NX-OS
• Structured Network Infrastructure for Layer 2 & 3 support.
• Certification in CCNA, CCNP is highly preferred
• Shift work required

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Solution Architect to contribute to the success of our rapidly growing business.

You would act as the Systems Engineer for Security Operations (SecOps).

As a Systems Engineer, you will:

• Be a highly skilled individual with exposure in analysing technology environment, identifying gaps, creating solution prototype, understanding business outcome, convincing solution adaptation, develop and driving security roadmap.
• Find the most appropriate technical solution with TCO consideration to solve existing business problems.
• Present to customers as a trusted technical advisor and solution stack provider through a consultative approach.
• Drive technical solutioning of Fortinet solution in SecOps, derive use case and architectural design to incorporate Fortinet solution into SOC environment.
• Architect and design reference architecture adapting the concept to protect, detect, analyse, respond and remediate.
• Be field and deals focused, evangelizing solution offering, lead and front customer engagement on technical front for strategic or large opportunities in Singapore.
• Formulate technical win strategies and discuss, with credibility, competitive offers in the marketplace and work with account team to formulate best approach to win offering in account.
• Lead conversations about industry trends and emerging changes to the security in the Singapore vertical. Landscape that partner/customer needs to be aware of and planning to deal with when moving to the next generation infrastructure and service offering.
• Collaborate and work close with local SE team and Regional technical team, while sharing feedback from the field and promoting new technical requirements (RFEs).
• Provide design consultation and best practice guidance.
• Develop relationships with technology alliances and partners SA who will be critical to winning over new top-tier customers.

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• BSC, BEng or equivalent and 8+ years of experience with technical SE / SA and SOC, Incident responses, Penetration testing responsibilities.
• Strong understanding in concepts of mitigating attack vectors and defense in depth.
• Experience in Software Define Networking, Network Firewall virtualization and Orchestration.
• Strong knowledge and comfortable with high degree of activities in API scripting, Python, Golang, Shell scripting.
• Strong knowledge of Security Operation Centre workflow, Incident Analysis and Incident Handling approach.
• Good knowledge on security strategies for container and micro service platform.
• Good knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, Anti-Virus, Advance Threat Prevention, Web Application Firewall, Distributed Denied of Services, Application Delivery Controller, and Mail security, Deep Packet Inspection, Deception Technology, EDR.
• Good knowledge on upcoming security and networking trends and ability to stitch Fortinet suite of products into a turnkey solution to develop a sustainable and efficient security ecosystem.
• Good understanding on virtualization platform and service chaining.
• Strong advocate of consultative-based approach in solutioning and selling.
• Good team player and highly motivated individual with strong problem solver mentality.
• Preferably with achievement on CISA, CISSP, GIAC, OSCP, CREST, FCNSP NSE, AWS CSA or MCSE.

Why Join Us:

At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

We will only notify shortlisted candidates.

Fortinet will not entertain any unsolicited resumes, please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any Agency submit any resumes to Fortinet, these resumes if considered, will be assumed to have been given by the Agency free of any related fees/charges.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gcaJ5uvj

• Autonomy to make key decision for software engineering
• Engagement with senior business stakeholders

About the company

Our Client is one of the most established companies within their industry. They have a well-established presence of more than 15 years with a global footprint of more than 5 countries. With aggressive plan in investing in IT, they are now looking hire their Lead Software Engineer / Software Engineering Lead - Java. NodeJS & Python to be based here in Singapore.

About the job

• Engage in all stages of the Software Development Life Cycle including Design, Development, Integration, Testing, Deployment, Maintenance, and Customer Support for intricate systems.
• Maintain high quality and delivery standards, consistently delivering quality code within deadlines.
• Act as the primary point of contact and on-site support for software-related issues
• Implement best engineering practices such as code reviews, secure programming, unit testing, and continuous improvement initiatives.
• Embrace an "Automation first" mindset, aiming to minimize manual tasks, particularly in code analysis, testing, and deployment.
• Utilize suitable software development methodologies, languages, libraries, and techniques to optimize software engineering tasks.
• Demonstrate autonomy by proposing viable technical solutions through thorough research and deep understanding of the codebase.
• Estimate costs and delivery schedules for development efforts, ensuring accuracy and validation.
• Continuously enhance understanding of new technologies, programming languages, frameworks, and technical concepts relevant to the company's product portfolios.
• Proactively research industry trends and best practices, implementing them where applicable.

Skills and experience required

As a successful applicant, you will have at least 7 years of experience in Java. Exposure to Python programming for developing large-scale real-time, event-driven applications.

Exposure to NodeJS, JavaScript, AWS cloud and designing CI/CD pipelines using Jenkins will be of added advantage.

Whats on offer

This is an excellent opportunity to led IT transformation through software development.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gcaJ5uvj (EA: 94C3609/ R1219669)

Cloud Engineer

Job Requirement:

• 5 years of development experience core backend technologies: Java & Python.
• 3 years of independently managing cloud environments independently serving projects in prior roles
• 2 years’ experience following TDD (Test driven development).
• Well organized and prioritise and carry out multiple tasks. Influence and drive projects to meet key milestones and overcome challenges.
• Translate functional requirements to efficient and fit-for-purpose technical solutions
• Proven experience in cloud infrastructure management, including Linux, containerization, Kubernetes, Azure, and
• Terraform(Infrastructure as Code equivalent).
• Strong understanding of cloud security, access control, and compliance.
• Basic Linux shell scripting commands and Command Line Tools (CLIs)
• Scripting, Configuration YAMLs, Docker files and Helm Chart writing skills.
• Experience in managing and setting up multiple environments (TST, UAT and PRD)
• Well acquainted with VSCode/Intellij(or similar IDE), Git, Linting and SecOps.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Ensure the development of new products and the assurance of current products that are robust, reliable, top quality, with delightful customer experience in product usage.
• Define, develop, and contribute to innovation projects, including:
  • New product development
  • Introduce or evolve product test methods
  • Conduct field studies and experiments
  • Develop and prove the hypothesis with correlation studies/experiments
  • Process digitalization and automation
  • Data analytics and visualization
• Provide training to MPa or test partners to facilitate PQC (Pre-Qual check), SNV (Safety net validation), and System testing, as well as technical support if needed.
• Requirements of analysis; test planning, execution (functional & integration test for both apps and software), and reporting.
• A validation system was developed to assess the design holistically through the customers' lens.
• Conduct gamma testing on products nearing release, following defined test plans and scenarios.
• Collaborate with cross-functional teams, including developers, product managers, and quality assurance teams, to ensure issues are understood and resolved effectively.
• Other duties that may be determined by Management.

• Degree in Mechanical, Mechatronics, Electrical/Electronics, Computing, or any field of Engineering with programming/scripting skills.
• Minimum of 3 years of experience in reliability testing or a related role.
• Strong knowledge of electrical systems, components, and testing methodologies.
• Experience with electrical test equipment and instrumentation.
• Proficiency in data analysis and statistical tools.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

This role requires the individual to develop and implement IT/Cyber security strategies, policies, and procedures to protect the organization's information assets, infrastructure, and systems. The role is expected to drive cyber security solution and initiatives to improve cyber security of the organization, and effectiveness in monitoring & responding to security incidents and risks.

Responsibilities

• Develop and implement Cyber Security strategy, roadmap, and policies to protect the organization's digital assets, systems, and data.
• Overseeing day-to-day operations of IT and Cyber security functions such as network security, server security, application security, end point security, email security, physical access security, logical access security, etc.
• Lead, drive and manage cyber security program and initiatives, ensure constant improvement and efficiency.
• Establish and maintain cyber security controls, standards, and frameworks in accordance with industry best practices and regulatory requirements.
• Collaborate with cross-functional teams to integrate security controls into the organization's systems, applications, network and infrastructure.
• Collaborate with internal audit and compliance teams to ensure effective security controls and risk mitigation measures are in place.
• Works closely with management, department head and interacts with external auditors as required.
• Monitor and analyze cyber and IT security events and incidents, and lead incident response activities to mitigate risks and minimize impact.
• Conduct regular security assessments, vulnerability scanning, and penetration testing to identify and address security weaknesses.
• Ensure compliance with relevant laws, regulations, and industry standards related to IT/Cyber security.
• Stay abreast of the latest security threats, vulnerabilities, technologies and best practices in cybersecurity to address emerging risks.
• Develop and deliver IT/Cyber security awareness and training programs to promote a security-conscious culture within the organization.
• Prepare and present reports on IT security metrics, incidents, and trends to management and stakeholders.

• Diploma / Bachelor's degree in Information Security/Cyber Security, Computer Science or IT related field of study.
• Professional security certifications in IT such as CISSP, CISM, CISA, GIAC or other equivalent are preferred.
• Good knowledge and experience with security standards and frameworks like ISO 27001, NIST Cybersecurity Framework, Center Internet Security (CIS) or CSA Cyber Trust Mark / Codes of Practice.
• Minimum 5 years of experience in Cyber security audit, compliance, risk and policies management.
• Experience in IT/Cyber security management, security operations, incident response, threat monitoring, etc.
• Experience with implementing various cybersecurity architecture and security standards / processes for Cloud and On-premises IT infrastructure.
• Hands-on experience with security monitoring, network diagnostic and network analytics (SIEM, IDS/IPS, EDR, etc) will be preferred.
• Meticulous and structured, able to deliver quality and through work, with eye for details.
• Self-driven and collaborative individual with good communication and interpersonal skills
• Good written and verbal communication and presentation skills
• Possess analytical skills and thrives in a fast-paced dynamic working environment
• Working location: 1-Net (East) at Chai Chee/ 1-Net (North) Woodlands

Industry: HVAC Industry
Location: East
Working Hours: Monday Friday, 8.30am- 5.30pm
Basic + AWS + VB

Responsibilities:

• Provide technical support to contractors/customers, assisting them with any technical queries or concerns.
• Conduct site measurements and evaluate system performance to identify areas for improvement and optimization.
• Conduct Technical trainings.
• Support product quality control through rigorous testing and analysis.
• Undertake ad-hoc assignments as required, demonstrating flexibility and adaptability in your work.

Requirements:

• Possess a Higher Nitec or Diploma in Mechanical, Electrical/Electronic Engineering, or a similar field.
• Experience with ACMV including troubleshooting and Building Management Systems (BMS) would be advantageous. On-the-job training will be provided.
• Results oriented with the ability to define problems, exhibit sound judgement, and take initiative to develop alternative solutions rationally and independently.
• Possess a valid Class 3 or 3A driving license, which will be an advantage.
• Able to work both independently and collaboratively as a valuable team player.
• Both Junior and Senior positions are available, depending on experience.

Please send your updated CV to [email protected]

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified

EA Personnel: Lim Jing Yee, Lena
EA Registration No.: R1872533
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9755
JOBID: QWV77R8W

Role and Responsibilities:

• Designing, implementing, maintaining, and supporting local and remote portions of the PCI-DSS enterprise financial network.
• Deploy InfoSEC-approved DC architecture based on existing best of breed design and emerging trends.
• Management of Campus/Partner connectivity via LL, VPN (Virtual Private Networks) (IPSEC and SSL (Secure Sockets Layer)) & SDWAN
• SSL/TLS certificate management.
• Application Delivery management via DEV/QA/UAT/Prod support.
• Triage support for all LAN/WAN/Cloud related operations and infrastructure.
• Manage circuit provisioning, activations, and troubleshooting.
• Conducting regular security assessments of the enterprise IT environment.
• Participating in design and strategy meetings for assigned IT projects for the enterprise.
• Evaluating existing communications systems, identifying deficiencies, and making network performance recommendations.
• Installing and configuring Physical Servers, Host VM’s and Data/Voice Communications equipment as needed inside the APAC region offices and datacenter’s.
• Responsible for performing off-hours maintenance as required.

Required Skills:

• Network+/KCA/CCNA/CCNP/NSE4/CISSP preferred.
• Conversational competency in Cantonese and/or Mandarin to work with APAC partners and providers.
• Bachelor’s degree or equivalent education and/or experience.
• IPS (Intrusion Prevention System), DDOS (Distributed Denial of Service), 802.1X, NAC (Network Access Control), ISE, AV implementation experience.
• ISO 8583, PCI-DSS, GDPR (General Data Protection Regulation) compliance and standardization knowledge a plus.
• Scripting in TCL, knowledge of VMware ESX, Coralogix, Netreo, OpsGenie, Wireshark/PCAP analysis, ELK, Wazuh, Fortinet Fabric technologies (client, sandbox, gate, analyzer, VDOM’s/ADOM’s., AP’s)
• Dynamic Routing knowledge of OSPF, iBGP, eBGP
• F5 LTM VE (Virtual Edition) Knowledge, iNAC/eNAC knowledge
• Knowledge of HPE (Hewlett Packard Enterprise), Dell, Cisco Switching Checkpoint/SPLAT familiarity.

Job Responsibilities

• Manage and be fully responsible for the delivery of TSI/Telecoms Package
• Support the Telecoms Lead Engineer in all other Telecoms activities
• Develop Telecoms Systems Specifications, TSI Scope of Work, and Bill of Materials
• Prepare Telecoms systems block diagram sketches
• Review telecoms systems studies such as PAGA coverage study, radio coverage study, VSAT link calculation, fibre optic link budget, etc.
• Prepare requisitions and perform Technical Bid Evaluation of Telecoms Systems
• Perform Telecoms power consumption, heat dissipation, weight estimation
• Liaise with client to resolve engineering comments and provide solution
• Coordinate with other disciplines and contractors on systems interfaces

Job Requirements

• Bachelor's Degree in Electrical & Electronics Engineering (Telecommunications)
• Minimum of 15 years of relevant experience in Telecoms Detailed Engineering in the Oil and Gas industry, with at least 8 years' experience in Telecoms Package management
• Knowledge of international regulations, codes, and standards affecting Telecoms Systems
• Knowledge of Telecoms studies and calculations
• Proficient in writing Telecoms specifications
• Team player who can interact effectively with colleagues from other disciplines, clients, and suppliers

Job Responsibilities

• Responsible for the delivery of the TSI/Telecoms Package
• Support the Telecoms Lead Engineer in all other Telecoms activities
• Develop Telecoms Systems Specifications, TSI Scope of Work, and Bill of Materials
• Prepare Telecoms systems block diagram sketches
• Review telecoms systems studies such as PAGA coverage study, radio coverage study, VSAT link calculation, fiber optic link budget, etc
• Prepare requisition and perform technical bid evaluation of Telecoms Systems
• Perform telecoms power consumption, heat dissipation, and weight estimation
• Liaise with clients to resolve engineering comments and provide solutions
• Coordinate with other disciplines and contractors on systems interfaces

Job Requirements

• Bachelor's Degree in Electrical and Electronics Engineering (Telecommunications)
• Minimum of 12 years of experience in Telecoms Detailed Engineering in the Oil and Gas industry, preferably on offshore projects
• Knowledge of international regulations, codes, and standards affecting Telecoms Systems
• Knowledge of Telecoms studies and calculations
• Proficient in writing Telecoms specifications
• Team player who can interact effectively with colleagues from other disciplines, clients, and suppliers

Senior Infrastructure Engineer (WINTEL / RHEL / MCSA) - CPIB - Very Senior / Acting TL role

Provide operation and administration support on system infrastructure according to the agreed service levels.

• System administration;

• Backup and recovery administration;

• Server security administration;

• Performance and fault management;

• Report requirements; and

• Server management support.

Type of system infrastructure includes:

• Physical Servers;

• Virtual Machines (VMware, Hyper-V);

• Windows Active Directory (AD, DNS, DHCP, Group Policy) <- This is a must.

• Storage (SAN);

• Backup (Veritas, Backup-exec, backup appliance).

Type of Operating System includes:

• Windows Server 2016/2019/2022

• Experience with RedHat Linux is a bonus

Requirements

• Minimum 3 years’ experience in Microsoft Server administration

• Microsoft Certified Solutions Associate (MCSA)

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

Our Company

Gentco Logistics is a leading international liquid chemical logistics provider with three core business units: chemical tankers (5th largest fleet globally), chemical tank containers (2nd largest fleet globally), and terminal storage tanks. Our global headquarters are in Shanghai, China, supported by a regional headquarters in Singapore and 40 operational offices across six continents. Gentco Logistics is wholly owned by the Junzheng Group (ticker 601216.SH).

The Opportunity

The Senior Data Engineer position is a part of the Global IT Department, which is directly overseen by the Group’s CIO. Our team currently comprises over 60 IT, software, and data professionals primarily based in Shanghai and Moerdijk (the Netherlands). With our IT presence in Singapore rapidly expanding, we are excited to invite you to join our team! As a Senior Data Engineer in our Singapore office, you will have the unique opportunity to join a newly established data engineering team while being supported by our existing data engineering talent in Shanghai and Moerdijk. This role offers excellent career progression as you will take on a pivotal role in establishing and growing a local team in Singapore.

Job Responsibilities:

· Take ownership of the implementation and maintenance of critical pieces of our Azure ETL pipeline and data warehouse (ADF/DBT/Apache Airflow/AKS/Databricks)

· Assist in the maintenance of an existing data infrastructure (Azure SQL MI)

· Assist in the design and architecting of ETL/ELT pipelines, data schemas/models, and data marts for business users.

· Ensure the reliability and availability of core data infrastructure with proper monitoring and alerting systems to guarantee continuous data delivery to the business.

· Take ownership of data quality and governance. Collaborate with business and IT teams to establish and meet data standards, including developing automated data checks and data quality monitoring dashboards.

· Promote a culture of organizational learning by facilitating knowledge sharing and implementing best practices in documentation.

· Stay updated with current industry best practices and trends, and evaluate technical decisions at a business level.

· Provide leadership, guidance, and oversight to junior data engineers.

Requirements:

· Bachelor's or Master's degree in Computer Science or a related engineering field from a technical university.

· 4+ years of experience in data engineering

· 2+ years of experience with Azure data infrastructure (e.g. ADF, DBT, AKS, IaC).

· 1+ year of experience with Agile/DevOps tools (Git, Jira).

· Deeply knowledgeable of data warehousing best practices, especially in the Azure cloud environment, with a strong commitment to staying current with industry trends and future advancements.

· Thoroughly familiar with the relevant trade-offs within different data modelling schemas (e.g. 3NF, star, snowflake, data vault) and storage architectures (e.g. data warehouse, data lake, data lakehouse)

· Highly motivated, with a proactive approach to project ownership and accountability for outcomes and timelines. Committed to continuous personal growth and development within the organization.

· Fluency in both written and spoken English and Mandarin is highly desirable to effectively liaise with Chinese-speaking clients and counterparts, understanding their technical requirements.

Desirable skills

· Proven experience with cloud infrastructure at a global scale, with knowledge of navigating global data regulations at a technical level.

· Experience with master data management using modern MDM tools, ideally at a global scale and/or in a cloud environment.

· Background in the shipping/maritime or chemicals industry.

· Previous leadership experience as a lead engineer.

· Experience with PowerBI and Plotly.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals

ABOUT OUR ROLES
Asset Servicing is a Global Markets Operations business unit responsible for the management of Voluntary Income and Corporate Actions events across the globe for both equity and fixed income products. Areas of focus include event creation, reconciliation, instruction, entitlement distribution, and dedicated client service. The Asset Servicing role requires a professional with deep Operational expertise and proven experience in managing and developing complex and high-risk functions.

DESIRED SKILLS & EXPERIENCE
We are searching for an experienced Operations professional to join the Prime Services Operations unit in one of several global locations in Asset Servicing's team Responsibilities include:

Communications – Demonstrate great interpersonal skills and ability to develop strong relationships with key stakeholders

• Articulate issues clearly and communicate effectively with all levels of the organization (analyst to managing director)
• Influence others and express alternative views and rationale for a course of action
• Listen well and be receptive to others’ ideas and suggestions, encouraging open and collaborative dialogue among team members

Functional & Technical Expertise – Leverage deep technical expertise to resolve challenging issues

• Possess robust industry and market trend knowledge and experience, and take initiative to broaden skill set
• Exhibit strong analytical skills with an ability to understand complex workflows and become the go-to expert within stakeholder community
• Deliver day-to-day issue resolution through effective time management, prioritization and multi-tasking

Innovation – Contribute to the definition, review, and execution of Global Asset Servicing Strategy

• Enhance the control environment through business intelligence-related initiatives to increase scalability, adapt to regulatory changes, and deliver creative solutions to clients
• Identify and deliver functional enhancements in processes and/or core tools and technologies that will improve divisional leverage
• Demonstrate ability to identify and leverage solutions used by other teams, and foster a culture of innovation in which the more junior population is encouraged to seek creative solutions

Client Focus – Deliver consistent client service through partnerships with other teams and divisions

• Effectively handle challenging requests, and build trusting, long-term relationships with clients
• Appreciate key client strategies and proactively manage and articulate the impact on the team and function using BI/analytics and empirical data

Risk Management – Partner with regional management team to provide effective oversight of key Asset Servicing Functions

• Challenge existing risk and control framework and the status quo to further reinforce the control environment
• Proven ability to effectively manage operational risks and develop control enhancements
• Contribute to and drive technical and operating environment risk review
• Provide guidance and advice from a risk and control perspective to ensure the proper remediation of risk arising from new products, business, migrations, etc.

Management, Leadership & Culture

• Partner with an Executive Director to build a resilient and motivated team by promoting diverse perspectives, providing transparent feedback, and offering career coaching
• Assume accountability and ownership of complex situations, offering own expertise to influence outcomes

PREFERRED QUALIFICATIONS

• Prior experience with Asset Servicing in a global market or another securities-related function
• Sees the big picture and keeps current with emerging business, economic and market trends
• Works intensely towards extremely challenging goals and persists in the face of obstacles and setbacks
• Strong team player who collaborates readily with others within and across teams
• Encourages other team members to participate and contribute, and acknowledges others' contributions
• Forward-thinker who anticipates questions, plans for contingencies, and identifies clear objectives
• Improves current processes and develops creative solutions that are grounded in reality and have practical value
• Influences outcomes by taking a position on issues and presenting sound, persuasive rationale for ideas

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

As the operational arm of Meta’s work in Trust and Safety, the Specialized Enforcement Operations (SEO) team is committed to tackling high-priority, complex, or regulatory enforcement challenges that necessitate specialized operational support, including local knowledge, policy comprehension, and market l and language insights, beyond what our standard systems or scaled solutions can provide.

The Market Specialist will work with stakeholders in Operations, Policy, legal, Process and Product teams to review and enforce on content reported for potential abuse, resolve user account issues, improve the overall support experience for South Asia Region, as well as solve enforcement issues across a wide range of Meta markets.

This position is full time and is based in Singapore

Responsibilities

• Work as part of the SEO South Asia team, enforcing on paid and organic (non-paid/user) content during a crisis response within the South Asia region while specifically representing the Bangladesh Market
• Work as part of an On-call Operational structure to enforce on critical content, particularly in response to Government, Regulatory and Trusted Partner escalations, within SEO Regions with a higher focus on Bangladesh.
• Draw upon linguistic and market expertise in the Bangladesh market, to identify crucial risk signals and gain valuable content insights that can help address complex operational and risk-related issues present in both advertisements and user-generated content across the region
• Use a combination of market knowledge and operational expertise to support new policy and product initiatives/launches in Bangladesh Market and the broader South Asia Region.
• Support development of scalable operational solutions to enhance support for our user community in the Bangladesh market, while also collaborating effectively with other regions.
• Conduct root cause analysis and address issues reported on Meta products such as requests for account support and reports of potentially abusive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other sensitive material.
• Support enforcement efforts on agnostic and paid content that originates from multiple sources globally, where language expertise is not required.
• Support enforcement efforts identifying integrity risks to our local and regional advertising business and enforce on these risks. Support region wide programs of work supporting peak season buying initiatives, protecting advertisers, businesses and removing friction in the ad delivery process.
• Assess top-line operational metrics and collaborate with internal cross-functional teams to improve our processes and tools.
• Liaise closely with our Meta vendor teams to ensure all operational KPIs meet and exceed targets and work collaboratively to improve processes and tools and scale solution
• Collaborate with regional cross-functional teams on leading or supporting key integrity initiatives in the market and/or the broader region.
• Build subject matter expertise in a key area of integrity concern or theme, and support this by developing strategies and outlining and implementing comprehensive enforcement solutions.
• This role may involve exposure to graphic and/or sensitive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential sensitive material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing.

Minimum Qualifications

• Bachelor's degree.
• Fluency in written and conversational Bangla (Bangladesh) to support operations in the local language
• 1+ years of professional experience within an operations environment
• Experience communicating with a variety of audiences and stakeholders
• Strategic thinker with proven analytical and creative problem-solving skills
• experience in building relationships with internal and external partners
• Familiarity with graphic and/or sensitive content.
• Proven experience to work independently and manage multiple priorities in a dynamic environment
• Experience working with ambiguity and developing new processes or solutions in response to changing circumstances

Preferred Qualifications

• A background or understanding of the Trust & Safety Domain
• Technical and data skills such as Excel and SQL and experience with visualisation tools such as Tableau to drive efficient analytics and reporting
• Language proficiency or any other additional South Asian Languages is preferred as the candidate will be supporting operations for the South Asia region
• Experience with analytical, project management, and problem-solving skills, with an interest in innovation and technology

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Plan and schedule daily activities for regular fuel farm operations and maintenance tasks, following SOPs and safety guidelines.
• Work closely with each worksite to plan for fuel stock, ensure fuel quality and approve complex maintenance work.
• Handle strategic contractual issues with customers and maintains strong relationships with key business stakeholders.
• Direct business and digital transformation efforts and continuous improvement projects to optimise resources, costs and operational efficiency.
• Ensure compliance with safety, quality, and environmental regulations and governance policies.

Requirements:

• Degree in any relevant discipline.
• At least 2 years of experience in RSAF.
• Proficient in MS Office Applications/Power Platform Applications
• Stong leadership and good communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Responsibilities:

• Support investment officers in portfolio management matters in a timely manner, including review of portfolio companies’ corporate actions and providing recommendations.
• Ensure smooth running of post-investment operations, including accurate and timely portfolio reporting and valuation within the organisation.
• Maintain updated and accurate investment data, including portfolio and deal documentation, collection of financial and non-financial data.
• Work collaboratively with internal teams on digitalization and strategic initiatives including vendor management, implementation, and post-implementation activities.
• Continually strive for operational excellence; seek ways to streamline processes and create operational efficiencies.

Requirements:

• Degree in a related discipline (Accountancy, Statistics, Business or Finance), or candidates with relevant working experience (including in investment operations or legal corporate work) may apply.
• Good understanding of accounting and valuation fundamentals. Knowledge of business or corporate law would be an added advantage.
• At least 5 years of relevant experience
• Advanced Excel skills and comfortable with learning new systems during course of work.
• Detail-oriented, organised, meticulous and number savvy.
• Excellent written and verbal communication skills with the ability to engage and interact at different levels
• High sense of accountability, strong will to succeed, demonstrated curiosity and desire to learn
• A proactive team player with the ability to collaborate effectively in a dynamic environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Overview

In the role of a Netflix Senior Manager, Art & Print & Prod Ops lead, you will be an integral part of the APAC Regional Marketing team, collaborating closely with local Marketing teams and overseeing the team’s work of finishing, localization, and adaptation of marketing assets in a fast-paced high-performance environment. Joining our regional APAC Marketing Production team, we require an experienced 10+ years in Art & Print Production who is able to navigate and evolve complex tools and workflows whilst maintaining operational best practices. Someone who is passionate about all aspects of A/P production has an entrepreneurial mindset with people’s management experience, thrives in an ever-changing environment, possesses a high level of intellectual curiosity, and can demonstrate strong judgment in the face of ambiguity.

Additionally, as a Senior Manager, Art & Print and Production Ops lead, you are expected to contribute to broader APAC regional initiatives. These initiatives aim to identify and develop opportunities for efficiency enhancements and greater impact within the team.

Key Areas & Skills

LEADERSHIP

• Ability to set a clear vision for the team, aligning production goals with overall business objectives. Leading by example, inspiring the team, and creating a collaborative and creative work environment are crucial.
• Managing multiple Art & Print projects simultaneously, often with tight deadlines and varying scope
• Nurturing and developing the skills of team members to maintain a high-performing team. This includes mentoring, providing feedback, and creating opportunities for growth and learning.
• Building and maintaining strong relationships with internal teams and external vendors.
• Understanding and respecting diverse perspectives and promoting an inclusive work environment.
• Managing production budgets and resources efficiently.

ART/PRINT FINISHING EXPERTISE & GENERAL WORKFLOW

• Provide technical and creative finishing advice working alongside our finishing agencies and external partners.
• Understand the core marketing creative intent with artwork assets and lead the team to execute world-class finishing on Artwork assets for APAC campaigns.
• Be a brand guardian and knowledge center for Marketing Art and OOH assets.
• Knowledge sharing and contributing to improving and scaling workflows and Global Production Design thinking, understanding regional nuances within the APAC team, and contributing to APAC & Global initiatives.
• Identify opportunities for innovation workflow refinement.

VENDOR & PROJECT MANAGEMENT

• A multi-tasker is able to oversee several different campaigns at different production stages that the team is working on.
• Define, communicate, implement, and monitor technical quality standards and creative integrity on all project deliverables according to Netflix's creative guidelines
• Lead with the sourcing, vetting, and onboarding of finishing vendors
• Proactive, fast, and flexible problem-solver with superb time, resource, and stakeholder management.

LOCALIZATION KNOWLEDGE

• Experience with transcreation and translation.
• Manage globalization team relationships, always looking into opportunity areas to have the work done more efficiently and scalable.

INNOVATION

• Encouraging a culture of experimentation, where failures are seen as learning opportunities, is crucial for fostering continuous improvement and breakthroughs.
• Understanding and leveraging new technologies, like AI, that can significantly enhance operational efficiency and create new business opportunities.
• Fostering an environment where creativity is encouraged, experimentation is valued, and employees feel empowered to contribute ideas.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Funeral Operations Manager (1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

(1 year contract yearly renewable)

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $4,500 - $5,500

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Position:Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $5000 -$6000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279