Job Description:

• To support in overseeing operation staff, adherence to operation sop , policy & procedure during the day to day duty
• Check & ensure tidiness & cleanliness of outlet
• Bridge between HQ HR/ Finance/ Procurement
• Report to hq
• Assist in co ordination & administration

Job Requirement:

• Prior experience in F&B operations
• Min Diploma
• Proficient in Microsoft office
• Excellent time management and independent worker

Salary: S$3500 – S$4000 range

Location: Robinson Road

Work hours: 9am to 6pm

Must have experiences in recruitment, payroll, good in excel skills (Pivot table/vlook up)

HR Shared Services Operations

• Oversee Data Management: Manage and update employee data in the HRIS to ensure information is accurate and timely for payroll processing.

• Onboarding and Offboarding: Handle processes for new hires and exiting employees.

• Process Improvement: Identify opportunities for improvement in HR processes and implement changes to enhance efficiency and accuracy.

Compensation and Benefits:

• Engage in different C&B related projects such as salary proposal, benefits benchmarking, annual review process for salary adjustment, bonus and incentive.

• Maintain consistent deployment of compensation policy and practice, identifying inconsistencies and develop corrective actions. Act as a change agent by facilitating, managing and implementing the necessary modifications to ensure that it is communicated & executed effectively and accurately.

• Review of compensation plans with monetary and non-monetary benefits based on employee needs.

• Support in preparation of C&B data for analysis and reporting to identify trends, gaps and areas for improvement.

• Handling C&B related enquiries from different levels of staff.

• Other Ad-hoc C&B projects assigned.

Recruitment & Onboarding:

• Assist in the recruitment process, including job postings, screening resumes, and scheduling interviews.

• Conduct onboarding sessions for new hires and ensure they have the necessary resources.

• Prepare and issue employment contracts for new hires and amendments for existing employees.

• Ensure contracts comply with legal requirements and company policies.

Payroll Management:

• Process payroll on a timely basis, ensuring accuracy and compliance with applicable laws.

• Maintain payroll records and handle payroll-related inquiries.

Work Passes and Visa Applications:

• Manage visa application processes for foreign employees, ensuring compliance with immigration regulations.

• Liaise with government agencies and legal advisors regarding visa and work permit issues.

How to Apply:
Please send your resume to:

5 days’ work week (rotating off day either Saturday or Monday)

Afternoon shift (1500 – 0030),

Night shift (1800 – 0330)

This position is responsible for the Air Export operations and support internal department to meet customer satisfaction.

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight , rates and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Pre-Requisite of candidate:

-Must be PC-liberate and comfortable using or learning software

-Must be a Team Player and able to work independently

-Must be careful, meticulous and self motivated

-Must possess a sense of urgency and responsibility in work

-At least 1-2 years of working experience.

- training will be provided

-Prior work experience in this industry is not required, but will be advantageous if have

-Shift operation Job

Position Overview
We are looking for an experienced and detail-oriented IT Procurement Operations Senior Manager with expertise in managing procurement systems to join our operations team. This role is responsible for overseeing procurement operations, managing vendor and stakeholder relationships, and optimizing the use of digital procurement tools to enhance purchasing efficiency.

Role & Responsibilities

• Manage the complete procurement lifecycle, including sourcing, evaluation, contracting, and vendor management
• Leverage procurement systems to create purchase orders, manage contracts, and track procurement activities effectively
• Work closely with cross-functional teams to ensure procurement processes align with organizational goals
• Negotiate terms and pricing with suppliers to secure optimal agreements and achieve cost efficiencies
• Monitor vendor performance and implement corrective measures to maintain service quality and performance standards
• Establish and nurture relationships with key suppliers to encourage collaboration and support continuous improvement efforts
• Analyze procurement data regularly to identify trends, cost-saving opportunities, and process enhancements.
• Provide guidance and support to internal stakeholders regarding procurement policies, procedures, and best practices
• Stay updated on industry developments, market trends, and regulatory changes related to procurement and supply chain management

Requirements

• A bachelor’s degree in supply chain, business administration, IT, engineering, or a related field
• A minimum of 8–10 years of experience in procurement
• Familiarity with IT procurement and experience in formulating and reviewing procurement policies is advantageous
• Proficiency in procurement system management, particularly in handling purchase-to-order, source-to-contract management, and supplier collaboration tools
• Strong negotiation skills with a proven ability to drive cost reduction initiatives
• Excellent communication and interpersonal skills to engage effectively with internal and external stakeholders

Job Description

• Operate the power plant according to procedures and requirements including but not limited to starting, loading, unloading and shutting down the complete plant and systems
• Support the ASCE/SCE/PSCE to meet the contractual, technical and commercial set-up and operation of the Power Station
• Have sound knowledge of the safe operating parameters, controls, precaution and safety interlocks when starting and loading plant equipment so as to avoid damage and to be able to run the plant in the most efficient manner
• Plant process conditions troubleshooting, analyzing and testing when necessary
• Able to manage, monitoring and control the plant process operation from control room DCS
• Record plant operating data and report defects and abnormalities
• Carry out isolation/normalization of equipment as require by the Permit To Work System
• Understand and familiar with Plant Chemistry including handling of plant waste discharge
• Carry out plant change-over and conduct testing of equipment to meet statutory compliance and best industry practices
• Input to and liaison where necessary for long term Station planning
• Assist to implement modern O&M practices, tools and techniques for safe, reliable and efficient Power Station operation and to fully utilise all Power Plant’s contractual energy, fuel and utility supply agreements
• Assist to establish and implement mandatory O&M policies and procedures to meet all Station, company and legislative requirements
• Assist to fully develop and utilize the CMMS for efficient and effective Power Station operation practices
• Fully utilizing the CMMS to ensure all operation activities and experiences are recorded to comply with station, legislative and company policy requirements
• Assist to implement a Quality Management System as applied to the Power Station
• To assist fully with and help implement and manage all Health, Safety and Environmental practices
• Communicate with Regulatory and Authority on all operation matters on a timely manner
• To take part in training both on and off site, to be trained and to train others as required
• The post holder will be expected to comply with all company and legislative health requirements relevant to their duties and responsibilities
• To undertake additional duties and responsibilities as deemed necessary by the ASCE/SCE/PSCE
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

Job Requirements

• Possess at least a Diploma in a relevant engineering discipline
• Relevant competency certificate as issued by the Singapore regulatory authority, or education leading to this will be advantageous
• At least 6 years of working experience in Power Station Operations (ideally on a CCPP)
• Ideally involved in the technical and maintenance aspects of Gas Turbines, with some experience in the erection, commissioning and initial start-up phases of a modern Power Station
• Knowledgeable and experienced in Health, Safety and Environmental practices
• Willing to work in Jurong Island and on 12-hour rotating shifts
• Transport provided at Jurong East MRT station

Job Description

• Industry/ Organization Type: F&B Manufacturing
• Position Title: Operations Manager / Store Manager (Korean BBQ)
• Working Location: Orchard
• Working Hours: 6 days (Monday – Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee the day-to-day operations of the restaurant, ensuring efficiency and compliance with company policies and industry regulations.
• Monitor all aspects of the dining experience, from seating and table service to food preparation in the kitchen.
• Collaborate with chefs to update recipes, menu items, and presentations based on customer preferences and seasonal ingredients.
• Monitor guest feedback, address complaints promptly, and work to consistently improve customer satisfaction.
• Maintain optimal stock levels for food ingredients, beverages, and other consumables.
• Manage and oversee the restaurant's budget, including labor costs, food costs, and other operational expenses.
• Ensure that all health, safety, and hygiene regulations are strictly adhered to.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma/Degree in Business Administration or a related field
• Has around 5 years of experience in restaurant management, prior work experience in Korean BBQ concepts is an added advantage
• Strong leadership and management skills with the ability to motivate and guide a diverse team

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69986 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Cleaning Operations Manager (Commercial and Environmental)

Job Summary:

The Operations Manager (Commercial and Environmental) is responsible for providing the overall direction of the organisation within the guidelines set up by the board of directors or a similar governing body. As a systems thinker, he or she will strategize and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He or She will also mentor the management team as part of succession planning and represents the organisation in meetings with clients, investors and business partners.

He or She is expected to be at our project sites and build relationships with our clients and work closely with the Commercial and Environmental - Operations Executive as part of his role.

This requires him or her to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Job Responsibilities:

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

- Oversee the conduct and review of contingency plans

- Endorse emergency and crisis management response plans, processes and procedures

- Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)

- Ensure cleaning teams adhere to safety measures to during cleaning operation

- Assist in budget planning for cleaning operations

- Review daily cleaning job reports for submission to management

- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.

- Covering of manpower if needed (requires you to do hands-on cleaning)

- Recruiting of manpower for projects

- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites

- Identify and recommend suitable equipment and/or technologies to improve cleaning operations

- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirements:

- At least 7 year(s) of working experience in the related field is required for this position.

- Preferably Managers specializing in Commercial and Environmental or Facilities Management

Purpose and Scope

• Responsible for the daily deployment of drivers and crews
• Assist with daily planning of days and nights routes and CRM bin deliveries
• Conduct site visits and attend complaints from public and clients
• Carry out accident investigation, accident reporting and any other related issues
• Conduct Toolbox Briefing
• Checking of vehicles and ensure all are in proper working condition before deployment
• Monitoring of crews’ discipline and attendance
• Compiling and monitoring of sector tonnages
• Route auditing and reporting of excess refuse
• Supervising crews/vehicle movement and routes
• Assist manning customer relations
• Reporting and Follow-up with Town Councils / NEA
• Co-ordinate logistics matter on special projects
• Working together with HSE Team and assist with the maintenance of the overall depot safety and movements within
• Working with Fleet Management on Vehicle planning issue for inspection and etc
• Upkeep of company assets including vehicle, first aids & spill kits
• Perform coverage of duty when there’s shortage of manpower (driver / crew)

Qualification, Skills and Experience

• Completed GCE O level / Diploma in any discipline with at least 2 years’ experience in Logistics / Operations Management
• Preferably with own transport
• Proficient in Microsoft office application
• Preferably with Class 4 license
• Good interpersonal and communication skills
• Able to commit to rotating weekend/ Public Holiday duties and rotating early deployment duties as early as 6.30am

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

About Giftano

Giftano is an online gift shop with a wide selection of premium handpicked gifts such as unique experiences, beautiful flowers, your favourite gift cards, luxurious hampers and many other thoughtful gifts perfect for any occasion. All gifts come with your own personalised greeting card and free shipping.

Giftano offers a super easy to use search tool to help you find gifts for that special someone. Users can find gifts based on occasion, category or based on whom they are buying for. It also offers one of the most universal gifting options out there with its own Giftano Card which allows the recipient to choose from any of the long list of brands and gifts listed on its website. Gifting made easy!

Looking to launch your career in e-commerce? We are a fast growing e-commerce company looking for new talent to join our amazing operations team. As the Customer Support Intern, you will learn the valuable ins and outs of the day-to-day logistics in the fast growing e-commerce vertical. Located near Boat Quay surrounding 3 MRT stations, Giftano was created to assist making the world a bit more generous, and today we are the leading online consumer gifting platform in Singapore.

If you are interested in being a key part of our growth engine and a key member of our team, this would be the role for you, so apply today!

Main Tasks

● Support the Operations Coordinator in the day-to-day duties such as:

○ Managing accurate entry and processing of all orders received

○ Planning and coordinating product delivery activities to ensure accurate and timely deliveries to customers

○ Manage customer order fulfillment and handling customers’ enquiries in a timely and professional manner

● Inventory management:

○ Ensure accuracy in stocktaking

○ Ensure proper replenishment of gift cards and other inventory for timely distribution to our partners and consumers

○ Preparation of stock reports for inventory review

● Work closely with merchants to ensure all product information such as pricing, description, product image, and inventory are up to date and available-to-sell

● Collaborate with internal teams (e.g. sales, marketing) to address customers’ issues

● Act as the point of contact for escalated issues from our clients as appropriate

● Provide support in any other administrative tasks in other department as required

Requirements

● Customer success enthusiast – You are the type of individual who enjoys putting your skills to use while helping people solve problems. You believe that giving our customers, merchants and partners the best user experience & service can bring success to the business, with passion in customer service that involves mainly email handling and calls

● Highly diligent doer, conscientious, punctual and great attention to detail

● A professional disposition and positive attitude

● Excellent command of English both oral and written with customer service skills

● Attentive and always ready to learn from your experienced managers

● Ability to multitask, prioritize and manage time effectively

● Skilled in Excel and MS Office / Google Suite

● Computer savvy and digital native

What's more?

● Young, vibrant team (Gen Zs and Millennials here!)

● Cozy office in luxurious co-working space

● Free flow of coffee and stocked pantry

● Bi-weekly team lunches and activities

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Job Responsibilities

• Oversee and manage day-to-day cargo operations, including cargo acceptance, documentation, build-up, breakdown, loading, unloading, delivery, etc.
• Ensure adherence to operational and safety procedures and standards including corporate and other regulatory requirements
• Ensure smooth and efficient handling of both import and export cargo
• Handle any cargo irregularities and claims in accordance with the company’s standard procedures
• Work closely with ground handling agents, monitor their performance and provide feedback
• Prepare regular cargo reports and performance data for management review
• Supervise and provide guidance to cargo staff, including cargo agents, handlers, and other personnel, to ensure smooth and efficient operations

Requirements

• Bachelor's degree in any discipline
• At least 10 years of experience in the air cargo industry
• Strong understanding of air cargo regulations, including safety and security requirements
• Excellent verbal and written communication skills
• Strong leadership and team management skills
• Ability to identify and resolve issues related to cargo operations

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description

• Design, develop and implement the specific goals, policies and strategies for the department to achieve and maintain high standards, quality and maximum profitability for department
• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
• Establish F&B outlets for the Hotel, including the food, beverage and service offers at the Hotel in the form of menus, recipes, entertainment programme and price lists
• Provide leadership decisions to ensure the timely, correct, safe, effective and efficient purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems (e.g., manning, furniture, fixtures, equipment, records, customer and competitor information and database) used by the department such that the brand promise is kept and that the Hotel’s policies and procedures are adhered to
• Prepare and present monthly management report

Requirements

• Proven food and beverage management experience
• Customer oriented approach
• Critical thinker and problem-solving skills
• Good organizational and time-management skills

Job Responsibilities:

• Ensure that all buses under your care are supervised according to the schedule that has been planned/ scheduled
• Ticket/documents checking before the passengers on board to the bus
• Resolve any problems that arise while working at the station
• Stay in touch with any station related to your duties to coordinate daily operations.
• Make daily reports on bus services/ operations to the Operation Supervisor.
• Perform good customer service to the passengers
• Perform any other duties and queries assigned or instructed by the company

Job Requirements:

• Min “O” Level Cert
• Able to work at any locations in Singapore
• Shift work is required Morning or Afternoon
• May need to work during the weekend and public holiday

Job Description & Requirements

— Minimum 2 years of working experience in the catering or F & B industry

— Basic PC literacy

— Experience in all aspects of banquet service

— Excellent motivational skills

— Possess an eye for attention to detail

— Excellent interpersonal skills

— Proven track record in a similar environment.

— Proven experience within a high volume catering environment.

— Strong commercial and business acumen.

— Strong financial understanding and demonstrable budgetary control and results orientated.

— Experienced leader with excellent people skills and positive attitude.

— Self-motivated and innovative.

— Resourcefulness (capable of taking the initiative and overcoming challenges).

Who We Are
Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). Mediabrands manages approximately $40 billion in marketing investment globally on behalf of its clients and provides strategic services and solutions across its award-winning, full-service agency networks UM and Initiative and through its innovative marketing specialist companies Reprise, Magna, Orion, Rapport, Healix, Mediabrands Content Studio and the IPG Media Lab. Mediabrands clients include many of the world’s most recognizable and iconic brands from a broad portfolio of industry sectors.

At Mediabrands we are committed to creating a diverse global community based on excellence and equity. The company employs more than 13,000 marketing experts in more than 130 countries representing the full diversity of humanity. We deliberately foster a diversity of experiences and backgrounds and cultivate the sharing of different ideas and viewpoints as a critical part of our promise of innovation to clients. We pride ourselves in attracting and retaining the best in the industry, across all disciplines and specialties. For more information, please visit our website apac.ipgmediabrands.com.

The Opportunity
The Operations Center of Excellence (CoE) will be a global organization with operations experts around the world providing leading capabilities to clients through all IPG Mediabrand’s media agencies. The Regional Operations Leader will be responsible for the talent and outputs of the craft within their specific region.

The Regional Operations leader will be directly responsible for the Business Operations, Resource Management and Client Operations teams operating within their region, while working in partnership with the Global Operations leader and Global Client Operations leader to ensure Operations capabilities are best leveraged for regional clients.

This role is pivotal in implementing global operational standards across regions and markets, ensuring excellence in client operations and resource management. The ROL will ensure our operations craft remains consistent with global standards, foster skill development and career growth, and effectively engage with senior stakeholders both internally and externally.

Joining at a pivotal time of transformation within IPG Mediabrands and the wider industry, this role requires a strong leader who can navigate change, an excellent collaborator who can execute plans within the region and build a highly skilled, accountable and diverse team bringing together the best talent from across the network.

Key Responsibilities

1. Actively contributing as part of the Global Operations Leadership team

• Work with the Global Operations Leader and Regional Leaders to co-create best-practice, standards and ways of working for the Operations CoE. Representing regional client and agency needs at a global level to ensure standards, ways of working and templates meet regional needs
• Surface best work and innovation from to global/other regional/ local market stakeholders
• Cascade global direction down to regional & local market teams, and be a feedback loop back
• Partner with local/regional agency/client leaders to understand how operational needs evolve and work to enhance future ways of working and how technology can play a bigger role in facilitating
• 
  

2. Business Operations & Resource Management:

• Responsible for implementation of Mediabrands end-to-end process
• Support regional leadership (craft leads) in troubleshooting delivery issues across the E2E process
• Lead regional/market adoption of ways of working, processes and implementation of operational tools such as: (Asana/Workfront, Salesforce, Guideline (Media Tools), Merlin
• Support acceleration and adoption of GCC for both new and existing clients
• Support acceleration and adoption of Interact for both new and existing clients
• Lead the design of operating models for both new and existing clients within the region, ensuring alignment with organizational objectives. May also be asked to lead development of operational models for global pitches spanning multiple regions as well.
• Act as Operations lead in regional and/or global new business pitches representing operations (operating models, ways of working, team structures etc.)
• Oversee new business transitions within the region, facilitating seamless integration and operational efficiency across all IPGMB agencies.
• Oversee Resource Management sub-craft within the region; ensuring global standards and best practices are adhered to across all markets within the region

3. Client Operations

• Client Operations leads for regional businesses to report to ROL
• ROL responsible for ensuring the Client Ops leads are driving the application of global standards & tools across each client’s business. Global standards included but are not limited to:Mediabrands End to End Process
  GCC acceleration & adoption
• Interact acceleration & adaption
• Operational Tools (Asana/Workfront, Salesforce, Guideline (Media Tools), Merlin
• Monitor and analyze operational performance metrics, providing insights for continuous improvement
  

4. Managing Operations within the Region:

• Team Development: Put in place and oversee robust processes to professionalize recruitment, training, and development of operations professionals across Business Operations, Resource Management & Client Operations, ensuring teams are skilled and have clear career paths.
• Systems and Processes: Implement efficient systems and processes to streamline operations, enhance productivity, and ensure consistency in service delivery while always striving to simplify ways of working. Cascading standards from the Global Leader, and being a feedback loop representing regional teams
• Resource Allocation: Manage resource allocation to ensure optimal use of talent and tools across various projects and client engagement, including new business. Partnering with local client leaders to understand demand and match to supply, first from within the region but also working across regions as/when gaps arise to ensure clients always have access to winning capabilities
• Performance Management: Cascade performance metrics, conduct business reviews, and foster a culture of continuous improvement and excellence within the CoE.
  

5. Stakeholder Engagement:

• Build and maintain strong relationships with regional client leads; ensuring operational excellence is delivered on every business and effectively demonstrating the credibility and rigor of the CoE
• Represent the CoE and supporting key new business efforts
• Work with Global Capability Centre leadership to ensure our offshore teams provide a seamless client experience, optimized ways of working and the very best skilled talent
• Partner with leaders from across Technology and the other crafts to ensure we are building and/partnering with the right tools
  

Key Success Metrics:

The Regional Operations Leader will have a number of core KPIs, across the below areas:

1. Business Operations

• Client Transition Success Rate
• New & Current Client Operational Model Success
• Operational Tool roll-out and implementation success
• Regional adoption and adherence to global standards (E2E process, GCC adoption, Interact & Operational tools)

2. Resource Management

• Regional utilization & capacity
• Resource Allocation Efficiency
• Staffing Plan & Open Role fulfillment rate
  

3. Client OperationsRegional client team adoption of global standards and tools

About You (Our Successful Candidate)

The successful candidate will be an operationally minded leader with a proven track record of delivering operational excellence both internally as well as to clients regionally while having expertise in operationalizing multi-market functions within the region.

You are a strategic thinker and trusted partner to executive business leadership with a high degree of intellectual curiosity but also sufficiently hands-on to identify issues likely to impede on-time delivery and lead the resolution process for the toughest of problems. Additionally, you will have consummate communication skills, helping motivate the service team and excite IPG Mediabrands, its clients, and its partners about the Service offering and unique capabilities.

You are an empathetic leader with highly-developed interpersonal skills and clearly defined approach for leading, developing and growing people and teams within rapidly changing environments. You have demonstrated experience building strong partnerships across organizations, especially in Executive teams and leveraged these to build the business and resolve client issues.

You are an agile leader comfortable leading through change with people-first approach in mind. Collaborative visionary ready to lead the way, create and implement strategy for an analytics service organization. You have a deep understanding of what partnership looks like and have ability to interact effectively with a variety of internal and external contacts.

You are a culture champion, sensitive to the company’s priorities, able to chart the direction of the Services team having culture in mind. You are not afraid to take risk and responsibility for the team and are able to deliver under pressure without compromising people first approach.

Key Skills Required

• Extensive years of experience in an operations leadership role
• A trusted and respected leader within the organization who has the ability to lead by influence
• Experience with implementing resource management capabilities either within a team or within an organization
• Experience operationalizing and running teams within complex, multi-region groups
• Experience presenting capabilities and work output to clients and leadership, inclusive of domain experts and non-experts
• A strong presenter who can show up and gain the trust and respect of clients in a new business pitch situation
• Demonstrated ability to work closely with executive, commercial, and finance teams
• A strong collaborator that can bring the right teams together and lead the charge on identifying solutions and outputs
• Ability to forge senior level relationships across the company
• Proven decision-making skills under stress

Key Relationships

• Peers at Kinesso/IPG Mediabrands including those within and across Craft and CoE teams
• Regional leadership of Kinesso/IPG Mediabrands (including front door brands)
• Senior regional client leaders across Kinesso/IPG Mediabrands (including front door brands)

Mediabrands is an equal opportunity employer and is committed to building a diverse and inclusive workplace. People with Disabilities and all historically excluded or under-represented people are encouraged to apply.

ASSISTANT MANAGER (CLUBHOUSE OPERATIONS)

Work location: Tessensohn Clubhouse (nearest MRT Farrer Park)

As an Assistant Manager (Clubhouse Operations), you will report to our Director (Clubhouse).

Responsibilities:

• Assist Director (Clubhouse) in the maintaining the operations of the entire Clubhouse in the following areas :

1. Jackpot Room
2. Front Office Reception
3. Tenants Management
4. Ad-hoc Development and upgrading works
5. Swimming pool (outsourced)
6. Security (outsourced)
7. Cleaning (outsourced)
8. Horticulture (outsourced)

• Supervise various groups of staff to ensure daily smooth operations of the Clubhouse and facilities.
• Supervise and monitor works of term contractors.
• Inspect and check the Clubhouse premises.
• Plan and ensure works are carried out as per the maintenance schedule.
• Assist Director (Clubhouse) in preparing monthly reports and annual budget.
• Assist in preparing tender specifications for upgrading projects and co-ordinating with the suppliers and contractors.
• Assist in the recruitment and training of new staff.
• Undertake any other tasks as assigned from time to time.

Requirements:

• Minimum Diploma in Business/Marketing/Facilities Maintenance/Building or with at least 3 years of relevant working experience.
• Minimum 3 years’ experience in managing people a group of staff.
• Able to work independently, resourceful, and self-motivated.
• Excellent leadership, organizational and multi-tasking skills
• A team player with a customer-oriented approach.
• Enjoy working in outdoor environment.
• Able to work during weekends and public holidays.
• Valid Class 3 driving licence will be an advantage.
• Proficient in MS Office.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Our client is a global leader in gateway services, who is seeking to recruit a Operations Assistant (Logistics). This position is based in Singapore.

Operations Assistant (Logistics)

Responsibilities

· Collect import charges at the counter.

· Verification of documents.

· Perform printing functions.

Requirements

· Able to operate a computer keyboard.

· Able to handle cashless payments like PayNow, Nets, Credit Cards etc.

· Able to work on rotating shift (6 day work week, rotating shift (can be am, pm or night)

· Min. Secondary school education

· Location : East

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Position Summary:

We are seeking an experienced and dynamic Service Delivery Operations Lead to oversee the day-to-day operations of our service delivery team. The ideal candidate will be responsible for ensuring timely and quality service delivery while driving operational excellence and maintaining high customer satisfaction levels. This role requires a proactive leader with a strong focus on performance management, team development, and seamless collaboration across teams.

Key Responsibilities:

Operational Oversight:

· Oversee the daily operations of the service delivery team to ensure all services are delivered on time and meet established quality standards.

· Monitor and manage operational KPIs to achieve delivery excellence.

Team Management:

· Lead and manage a team of 5+ individuals, providing guidance, support, and regular performance feedback.

· Foster a collaborative and high-performing team culture.

· Develop training plans and upskill team members to meet evolving service delivery requirements.

Customer Satisfaction:

· Ensure high levels of customer satisfaction by addressing service issues promptly and maintaining clear communication with stakeholders.

· Act as the escalation point for complex service delivery challenges and resolve them efficiently.

Collaboration and Integration:

· Work closely with cross-functional teams to integrate service delivery solutions seamlessly into broader business operations.

· Drive alignment between service delivery and organizational goals.

Troubleshooting and Analysis:

· Identify and analyse service delivery bottlenecks and recommend improvements.

· Lead troubleshooting efforts to resolve technical or operational challenges effectively.

Communication and Reporting:

· Communicate effectively with stakeholders at all levels to provide status updates, insights, and recommendations.

· Prepare and deliver detailed reports on team performance and service delivery outcomes.

Mandatory Skills:

Communication Skills:

· Advanced proficiency in clear, concise, and professional communication, both written and verbal.

Troubleshooting and Analysis:

· Strong analytical skills with the ability to identify and resolve operational issues efficiently.

Team Management:

· Proven experience managing a team of 5+ members, with demonstrated success in team performance improvement and leadership.

Additional Skills:

· Advanced expertise in Service Delivery Management, Business Operations Management, Operational Excellence, and Delivery Excellence.

· Strong organizational and time-management abilities.

· A proactive problem-solver with excellent decision-making skills.

Qualifications and Experience:

· Bachelor’s degree in business administration, Operations Management, or a related field.

· 5+ years of experience in service delivery, operations, or a related role.

· Prior experience leading service delivery teams and driving customer-focused solutions.

Mandatory skillset:

· Communication Skill

· Troubleshooting and Analysis Skill

· Manage a team of > 5 people before

Location: Chai Chee Road

Overview:

• We are looking for an IT Operations Support Analyst to maintain and support our IT operations. The role involves developing batch jobs, managing cron jobs, and ensuring the stability of IT systems. Ideal candidates will have experience with .NET, SQL databases, and scripting for operational processes.

Key Responsibilities:

• Monitor and maintain daily IT operations and system performance.
• Develop batch jobs using .NET and manage cron job scheduling.
• Troubleshoot and resolve operational issues related to systems and databases.
• Collaborate with teams to implement solutions and improve processes.
• Provide Level 1 and 2 support for system incidents and service requests.

Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field.
• 3-5 years of experience in IT operations or support.
• Proficient in .NET programming and SQL databases.
• Experience with cron job scripting and scheduling.
• Strong problem-solving skills and ability to work independently.

• Supporting the Product team that powers the Wise Card issuing infrastructure to our partners. You’ll be spearheading the end-to-end operational onboarding flow of new partners which includes configuring set-up in Visa/Mastercard, onboard partners onto Apple Pay/Google Pay and solving physical card issuance requirements.

• Taking full ownership of projects from initial scoping to final implementation, including assessing problem size and impact, creating rollout plans, collaborating across teams, conducting testing, and refining solutions.

• Identify bottlenecks and areas of improvement from a Product Ops perspective

• Work closely with Product team to optimise the card onboarding flows 

• Own and drive conversations with card manufacturers when it comes to submitting change requests and other changes required for the cards program

• Build out operational guides for new product offering and managing customer physical card programs 

• Assist CS teams when escalations are made with regards to delivery issues

• Work closely with Finance on ensuring that all card invoices are promptly delivered and processed on time

• Manage disputes & chargeback requests as well as escalations from partners/internal teams

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

JOB OVERVIEW:

Join our team at the exciting new golf driving range in Upper Jurong (Joo Koon), Singapore! We’re looking for a proactive Operations Assistant to help ensure smooth day-to-day operations at our state-of-the-art facility. From managing equipment to assisting guests, you'll play a key role in delivering an exceptional golfing experience. This is a great opportunity for someone who’s passionate about sports, customer service, and making sure everything runs like clockwork. If you're ready to be part of a dynamic team and contribute to the success of our growing facility, we want to hear from you!

CORE RESPONSIBILITIES:

• Assist in ensuring the smooth operation of the golf driving range, from equipment maintenance to cleanliness and service standards.
• Provide excellent customer service by addressing guest needs and maintaining a welcoming atmosphere.
• Support the operations team in managing daily tasks, including overseeing staff and assisting with scheduling.
• Monitor and maintain equipment, including simulators and tracking systems, ensuring they’re always in top working condition.
• Help enforce health and safety standards, ensuring compliance with operational guidelines and licensing requirements.
• Assist in organizing and executing fun member events, promotions, and corporate activities that attract and engage guests.

JOB SPECIFICATIONS:

• Diploma or higher qualification in Sports Management, Business, or a related field.
• 0-2 years of experience in operations or customer service, ideally in a golf or leisure environment.
• Familiarity with golf driving ranges and equipment (such as simulators and ball tracking systems) is a plus.
• Strong communication and team collaboration skills.
• Excellent attention to detail and a proactive attitude.
• A genuine passion for golf and creating great experiences for guests.