The Job
The Technician will learn how to operate the terminal system by executing and maintaining the day-to-day operation in accordance with company’s work procedure under the supervision and direction set by operations and company management team.

Key responsibilities:

• Carry out the daily action plan and update the checklist accordingly.
• Perform routine check on valves and pumps status on a regular basis.
• Ensure samples are collected and recorded properly.
• Conduct ship/shore conference and berthing/unberthing vessels.
• Ensure running pumps are in good order.
• Ensure TPI/CPI are skimmed.
• Assume the role of auxiliary fire fighter during the event of emergency.
• Carry out housekeeping in the assigned area.
• Supervise the blinding/de-blinding work.
• Perform tank de-gassing, gas-test for hot work and confined space entry.
• Perform WDO & Tank Farm draining as per operations requirement.
• Perform tank gauging & temperature measurement.
• Carry out daily patrol rounds and update shift logs.
• Any other tasks as and when assigned by the management.
• Adhere to the company’s HSSE (Health, Safety, Security and Environment) Policy.

Job Requirements

• Minimum N’ level.
• Preferably tertiary education in petrol chemical or related course.
• Strong interest in oil and gas industry.
• Ability to engage in critical analysis.
• Ability to function well in stressful situations.

• Liaise with customers and suppliers regarding enquires and offers
• Preparation of Letters of Credit for issuance (Import & Export)
• Preparation and execution of sales & purchase contracts
• Preparation of import and export shipping documents for Bank L/C negotiation
• Any other adhoc duties as assigned

Requirements:

• Diploma in related fields
• Min 1 year experience in shipping documents and familiar with LC
• Proficient in Microsoft Office application
• Monday to Friday (9am - 6pm)
• Location: Orchard
• Salary: Up to $3500

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

• Understand contractual terms and obligations to fulfill shipment requirements for dry bulk
  commodities.
• Upon confirmation of trade, examine contracts of sales and purchase to confirm timing,
  commodity brand, terms of payment.
• Liaise with counterparts on vessel nomination, load and discharge port agent details, stowage
  plan etc.
• Prepare LC draft and liaise with banks for LC issuance.
• Liaise with customers on LC opening, verifying bank creditability, resolve discrepancies and have
  customers issued LC on timely basis.
• Verify LC and other information to ensure compliance with agreement.
• Prepare and ensure shipping documents to comply with LC requirements. Liaise with bank directly for LC negotiation.
• Update buyers and sellers on vessel movement.
• Check and/or prepare invoices and relevant documents from supplier / to Buyer to ensure
  compliance with terms of agreement.
• Prepare letter of indemnity (if required).
• Prepare lay time calculations (demurrage, dispatch), for buyer calculate discharging lay time, for
  seller; resolve issues as required.
• Monitor cashflow for both receivables and payables.
• Ensure all month end transactions are complete within stipulated timeline.
• Updates system to ensure cash flow is sufficient to process payment.
• Monitor shipment status using an Excel tool.
• Upon loading of shipment, record quality, quantity, bill of lading and all shipping documents;
  checking against buyer’s LC or shipping instructions.
• Monitor demurrage and/or dispatch receivables or payables.

Requirements

• Minimum Diploma in business.
• At least 5 years of experience in a dry-bulk commodities position, preferably metals.
• Strong Knowledge of Letter of credit & UCP600.
• Familiarity with shipping (bulk) and usage of laycan and demurrage, particularly on FOB-CFR
  shipments.
• Proficient understanding of contractual commercial terms and its risks & obligations.
• Proficiency in SAP system (financial module) & Commodities Trading Systems.

OPERATIONS

General Office Administration and Operations

• Provide administrative and logistics support
• Responsible for managing the premise cleaning services and ensuring premise tidiness
• Support ground operations (e.g. registration, assist in moving supplies) and compliance with health monitoring
• Receive and inspect incoming goods
• Top-up medical items in wards and stores
• Updating of store records
• Make requisitions for replenishment to maintain stocks at optimal level in accordance with established company procedures

Facilities Management

• Administer preventive maintenance programs
• Oversee maintenance and upkeep of all items and assets related to facility management and housekeeping, including supervision of contractors

Workplace Safety and Health

• Coordinate the Workplace Safety and Health (WSH) team and keep record of incident reports
• Implement safety regulations and precautions and ensure that staff are briefed and prepared for emergency and rescue operations
• Corrdinate with Fire Safety Manager on staff induction in fire safety and evacuation procedures

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Duties & Responsibilities:

• Assist the Chairman/CEO in controlling and evaluating all relevant financial budgets and forecasting through constant monitoring of the daily reports.

• Knowledge of procurement process example; Request for Quotation [RFQ], Request for Proposal [RFP], creating and issuing of Purchase Orders, verifying of invoices against purchase orders and work completed and etc.

• Conduct research on available vendors to determine which vendors offer the best pricing and product / service quality.

• Assist in the preparation of regularly scheduled reports including reports to Marriott, insurance companies and government agencies.

• Respond to queries from finance and facilitate on matters such as invoice, orders, delivery order, goods/services received, cost claims, revenue collection, cash and borrowings, inter-company transactions.

• Facilitate government grants including grant approval process and post-award compliance. Ensures timelines are met.

• Maintain Licensing/Insurance renewals for all entities under The Garcha Group.

• Office Management (dispatch and collection of correspondence within The Garcha Group, submit and reconcile expense reports).

• Any other duties / tasks as requested by management.

Job Requirements:

• Candidate must possess at least a Degree or Advanced/Higher/Graduate Diploma, in any field.

• At least 3 year(s) of working experience in the related field is required for this position

• Experience or knowledge of basic financial administration is essential

• Proficiency in Microsoft Office Word / Excel / Powerpoint

• Highly developed organizational skills

• Possess initiative and pro-activeness

• Outstanding verbal and written communication skills

• Ability to handle sensitive information in a confidential manner

The candidate is responsible for the effective execution of sales processes, managing sales data, implementing strategies to improve sales productivity, and providing insights to enhance sales performance.

Responsibilities:

• Develop and refine sales processes to ensure the efficient operation of the sales team. Identify bottlenecks and implement solutions to streamline workflows.
• Oversee the collection, analysis, and reporting of sales data. Create regular reports to track sales performance, pipeline health, and key metrics.
• Analyse sales performance trends and provide actionable insights to the management and sales teams to improve sales outcomes.
• Ensure all sales-related documents, including contracts and agreements, are processed and compliant with company policies.

Qualifications:

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• Proven experience (3+ years) in sales operations, sales analysis, or a related role.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong project management skills and the ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• A detail-oriented, proactive, and results-driven mindset.

Job Description

This position also provides administrative support to the sales management personnel, assists in developing and implementing the sales strategy to drive revenue growth for the company.

Key Responsibilities:

• Manage the sales pipeline and ensure it is up to date and accurate
• Provide sales support to the sales team, including creating sales reports, analyzing sales data, and coordinating sales activities
• Work closely with the sales management personnel to develop and implement the sales strategy
• Assist in developing sales presentations and proposals for large clients
• Provide administrative support to the sales management personnel, including scheduling meetings, managing travel arrangements, and preparing expense reports
• Develop and maintain relationships with key customers and industry partners
• Coordinate with other departments to ensure effective communication and alignment of goals
• Provide regular reports on sales performance and market trends
• Attend sales meetings and contribute to the development of sales plans and strategies
• Attend industry events and conferences to keep up to date with market trends
• Any other ad-hoc duties assigned

Requirements:

• Diploma/Bachelor's degree in Business Administration Marketing, Communications, or a related field or a related field
• 3+ years of experience in sales support or sales management, preferably in a B2B environment
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to analyze data and develop insights to drive performance
• Experience in developing sales presentations and proposals
• Proficiency in Microsoft Office and CRM software
• Knowledge of sales techniques and best practices
• Proven ability to build and maintain relationships with key customers and partner

JOB OVERVIEW

Oversees and directs all aspects of both the Rooms function and Food and Beverage function. Under rooms, operations include Front Office, Housekeeping, Engineering and Security. Under Food and Beverage, operations include F&B Service and Kitchen operations.

At Holiday Inn® we want our guests to relax and be themselves which means we need team members to:

• Be you – by being natural, professional and personable in the way you are with people
• Get ready – by taking notice and using your knowledge so that you are prepared for anything
• Show you care – by being thoughtful in the way you welcome and connect with guests
• Take action – by showing initiative, taking ownership and going the extra mile

DUTIES AND RESPONSIBILITIES

FINANCIAL RETURNS:

• Contributes to installing and monitoring cash management programmes including inventories and receivables
• Works with Director of Finance in the preparation and management of the Department’s budget.

PEOPLE:

• Interacts with guests and individuals outside the hotel, including, but not limited to, current and potential clients, owning company representatives, community leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community
• Manages the functions of all hotel personnelthrough supervision of hotel department heads
• Identifies future potential department heads and participates in the development of their training plans
• Establishes and maintains effective internal communication and meetings structures to ensure optimum teamwork and productivity
• Establishes and maintains effective employee relations including open communication with all employees
• Co-ordinates functions and activities with General Manager, Regional, Area and Corporate staff as appropriate.
• Works with Human Resources on manpower planning and management needs

GUEST EXPERIENCE:

• Assists in the development and implementation of the Strategic Plan, Marketing Plan, Budget and Goals Programme to ensure on an on-going basis optimum guest satisfaction, sales potential and profitability
• Ensures highest level of guest satisfaction by providing within Corporate standards quality guest services and amenities

RESPONSIBLE BUSINESS:

• Assists in monitoring present and future trends, practices and systems in the hotel industry and determines and ensures execution of competitive programmes as directed
• Participates in conducting weekly inspections and ensures physical facilities are kept in operational condition by full implementation of preventive maintenance programmes and judicious planning and management of FF& E, as directed
• Ensures emergency procedures are practised and enforced to provide for the security and safety of guest and employees
• Establishes and maintains a prominent level of visibility and involvement in the property and in business, social and governmental communities as appropriate
• Develops recognition programmes, advertising and promotional campaigns to obtain greatest market awareness and patronage
• Reviews energy conservation programme to ensure minimum energy and utility consumption without sacrificing human comfort
• Keeps General Managerinformed of any unforeseen events, which may occur in his/her absence
• Assists in selling hotel through personal involvement with all potential markets as required
• Ensures environmentally friendly practices are implemented in accordance with the IHG Environmental Manual/local applicable laws and regulations
• Monitors purchasing practices to ensure compliance with IHG policy and procedures
• Perform other duties as assigned. May also serve as manager on duty. In the absence of the General Manager, assumes responsibilities as appropriate
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and enforce these in your areas
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Ensure security incidents and accidents are logged, investigated and rectified to prevent future catastrophes

ACCOUNTABILITY

Position is the top level in a full-service property with multiple outlets and complex operations, which may include one or more of the following: multiple buildings with an extensive range of facilities and variety of technical aspects, complex owner relationships, extensive competitive pressures, difficult labour relations and/or union pressures.

Position typically reports to the General Manager.

QUALIFICATIONS AND REQUIREMENTS

Bachelor’s degree / equivalent in Hotel Administration, Business Administration, plus three years’ prior hotel management experience / equivalent combination of education and experience of general management experience in a high level operations role / prior general manager experience / equivalent combination of education and experience. Possesses a high energy level and a passion for achieving results; strong leadership skills in managing teams to drive for results; ability to manage in a competitive environment; ability to manage complex relationships; a passion for delivering superior results.

Do you have a passion for fitness and customer success?

Then take a closer look at this opportunity!

In this high responsibility role, you will receive..

• Free Gym Membership
• Ongoing support and training will also be provided
• Career progression
• Flexible working hours

Arkkies is all about rethinking the wider purpose of a gym within a community. We envision empowering everyone that walks through our door to embark on a healthy lifestyle, with a simple and accessible pricing plan. We offer subscription based memberships which you can freeze and cancel at your own discretion.

We are looking for talented and enthusiastic crew members to build customer relationships, implement a range of retention strategies to service members and continue our growth.

This role will provide you with exceptional training in all areas of customer relations and operations.

If you have a love for sport and fitness and have a background in fitness or customer service then this could be the role for you!

About the role

You will be responsible for assisting the operations of Ark gyms; by servicing current members while primarily focusing to attract and engage new members into the gym through referrals and lead generation.

You will also need to enjoy working in a gym environment, have a friendly, outgoing personality, and genuinely care about helping others as well as be comfortable in front-of-house processes both face to face and via telephone.

You will be an Ark Crew member, with the ability to work flexible hours, including weekends

.

About you

Do you have the following experience and qualities?

• First-rate people skills and a self-motivated work ethic
• Passion for the industry and changing people’s lives
• Creativity, drive and initiative
• Proactive, organised and driven to achieving goals
• Proven customer relationship experience
• Networking within the local business community
• Excellent interpersonal and communication skills
• Passion delivering excellence in customer service
• High level of integrity in line with terms and conditions
• Results driven, a problem solver and confident to work autonomously
• Exceptional at communicating, both written and verbal
• Highly organised and have a high level of attention to detail
• Excellent with computer related and administrative tasks
• Professional in your approach to work
• Can-do attitude

About us

Work with Arkkies - the next up and coming gym and fitness community envisioning and empowering everyone that walks through our door to embark on a healthy lifestyle with us.

Don’t miss this chance to join our dynamic, driven & inspired team!

We are experts in the industry who have come together to inspire our #arkfam to be the best they can be. To be leaders in fitness, we are also truly committed to helping you be the best you can be.

About the benefits

We support our team members with complimentary gym membership and ongoing training and workplace flexibility.

We work interactively as an organisation to encourage goal setting and excellence in both our personal and professional lives maintaining a culture of integrity and inspiring people to live longer, healthier and more fulfilling lives.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Job Responsibilities:

• Ensure that all buses under your care are supervised according to the schedule that has been planned/ scheduled
• Ticket/documents checking before the passengers on board to the bus
• Resolve any problems that arise while working at the station
• Stay in touch with any station related to your duties to coordinate daily operations.
• Make daily reports on bus services/ operations to the Operation Supervisor.
• Perform good customer service to the passengers
• Perform any other duties and queries assigned or instructed by the company

Job Requirements:

• Min “O” Level Cert
• Able to work at any locations in Singapore
• Shift work is required Morning or Afternoon
• May need to work during the weekend and public holiday

HRS Pte Ltd is a leading hotel outsourcing business working with many of Singapores best hotels and serviced apartments.

We are seeking a junior operations manager, perhaps a first management position who has passion, excellent communication skills and a desire to make a difference in this fast paced environment.

Ideally, you would have had a good education, bilingual, exceptionally well presented, have a strong desire to learn fast from a professional team and to be prepared to make a difference.

Rainbow Centre envisions a world where persons with disabilities are empowered, included and thriving in inclusive communities.

The Development and Innovation Team is dedicated to spearheading transformative initiatives that drive research, training, and innovation to create sustainable impact in our community. With a commitment to advancing knowledge, fostering growth, and promoting best practices, our team strives to be at the forefront of cutting-edge solutions that address pressing challenges and empower individuals with disabilities to flourish.

The Administration Operations Executive provides administrative support to the D&I team, ensuring efficient operations and contributing to the team's mission of advancing knowledge and fostering growth. The Administrative Executive will be responsible for coordinating logistics, managing schedules, and facilitating communication among team members. This includes organizing research activities, maintaining documentation, and assisting in the preparation of reports and presentations. Additionally, the role involves supporting training programs by managing registrations, scheduling sessions, and ensuring that training materials are prepared and distributed effectively.

Key Result Areas

Efficient and Effective Office Administration

• Training Centre Operations

1. Oversee the coordination of training programs, including managing participant registrations, scheduling sessions, and ensuring that all training materials are prepared and ready for distribution.
2. Process payments related to training centre operations, including instructor fees, venue rentals, and participant registrations, ensuring all transactions are accurately recorded and tracked.Assist in the development and maintenance of training resources and documentation, ensuring that they are up-to-date and accessible for both trainers and participants.
3. Collect and analyze feedback from training sessions to support continuous improvement and ensure alignment with best practices.

Data Management and Reporting

Maintain organized databases for research and training activities, ensuring that all relevant data is accurately recorded and easily retrievable.

1. Assist in the preparation and management of documentation, such as proposals, reports, and presentations, ensuring accuracy and adherence to organizational standards
2. Support the D&I Team in tracking metrics related to research and training initiatives, helping to identify trends and inform strategic decision-making.

Upkeep and Maintenance of Office and Facilities

Ensure the upkeep and maintenance of facilities, including:

1. Training Rooms: Maintain cleanliness and organization; ensure audio-visual equipment is functional.
2. Offices: Keep workspaces tidy and manage office supplies for researchers.
3. Common Areas: Maintain cleanliness and stock essential items
4. Restrooms: Regularly check for cleanliness and adequate supplies.
5. Training Equipment Storage: Organize and maintain storage areas for training materials and tools.
6. Outdoor Spaces: Oversee cleanliness and safety of outdoor areas used for training

Develop Self and Others for Greater Impact

1. Proactively seek learning/upskilling opportunities and set stretch goals to drive own professional development
2. Remain up to date and compliant with all relevant legislation, organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice.

Job Holder Requirements

• Good Diploma or Bachelor Degree
• At least 2 to 3 years of relevant working experience in general administrative support. Prior experiences in office management would be an advantage.

• Supporting operations: Assisting with day-to-day operations, addressing customer needs, and ensuring a seamless experience for customers
• Liaising with departments: Acting as a bridge between departments, such as warehouse, logistics, sales, and customer service
• Monitoring and reporting: Monitoring order processing, shipment schedules, and inventory levels
• Assisting with customer service: Serving as the first point of contact for customer inquiries
• Providing guidance: Providing staff with guidance and assistance
• Compiling training materials: Compiling training materials and facilitating training
• Reporting job performance: Monitoring and reporting job performance to management on a daily basis
• Establishing business knowledge: Establishing business knowledge and awareness of shared company goal

We are seeking a highly experienced Senior Warehouse Management Manager with over 20 years of expertise in warehouse operations and management. The ideal candidate will be responsible for integrating artificial intelligence (AI) and robotics into our Warehouse Management System (WMS) processes, as well as supporting the development of our Enterprise Resource Planning (ERP) system. This role requires a forward-thinking leader who can drive innovation, enhance operational efficiency, and improve overall supply chain performance.

Key Responsibilities:*

1. *Strategic Leadership:*

- Develop and implement warehouse management strategies that align with the company’s goals and objectives.

- Lead cross-functional teams to ensure successful integration of AI and robotics into warehouse operations.

2. *Technology Integration:*

- Assess current WMS processes and identify areas for improvement through the adoption of AI and robotic solutions.

- Collaborate with IT and software development teams to define requirements and specifications for upgrading WMS and ERP systems.

3. *Operational Excellence:*

- Monitor and analyze warehouse performance metrics to drive continuous improvement initiatives.

- Optimize inventory management processes to reduce costs and enhance service levels.

4. *Project Management:*

- Oversee the implementation of AI and robotics projects, ensuring they are delivered on time and within budget.

- Conduct feasibility studies and ROI analyses on new technology investments.

5. *Training and Development:*

- Develop training programs for warehouse staff to ensure effective utilization of new technologies and processes.

- Mentor and lead a team of warehouse supervisors and staff, fostering a culture of innovation and excellence.

6. *Collaboration and Communication:*

- Work closely with suppliers, customers, and other stakeholders to ensure seamless supply chain operations.

- Communicate effectively with senior management regarding project status, challenges, and opportunities.

Minimum of 20 years of experience in warehouse management, logistics, or supply chain operations.

- Proven experience in implementing AI and robotics in warehouse settings.

- Strong understanding of WMS and ERP systems, including development and integration.

- Excellent analytical and problem-solving skills, with a focus on data-driven decision-making.

- Exceptional leadership and team management abilities.

- Strong project management skills with experience in leading technology-driven initiatives.

- Excellent communication and interpersonal skills.

Preferred Skills:*

- Knowledge of industry best practices in warehouse operations and supply chain management.

- Experience with data analytics and business intelligence tools.

- Familiarity with automation technologies, such as conveyor systems, automated guided vehicles (AGVs), and robotic picking systems.

This job profile outlines the key responsibilities, qualifications, and expectations for a Senior Warehouse Management Manager who is poised to lead the integration of AI and robotics in warehouse processes, supporting the evolution of the company's ERP systems

Outline of Career Trial Objectives

The Sales and Operations Manager plays a pivotal role in driving sales growth, streamlining operations, and enhancing overall business efficiency. This position combines strategic sales planning with operational oversight to achieve company objectives, ensuring that both sales targets and operational standards are met. The role requires strong leadership, effective communication, and problem-solving skills to manage sales teams, optimize workflows, and foster client relationships.

Career Trial Activities Plan

Weeks

Details of Activities / Tasks

Week

1

Orientation with Leadership: Attend introductory meetings with leadership to discuss academy mission, values, growth plans, and competitive positioning.- Team Introductions: Meet with each department (e.g., coaching, customer service,marketing) to understand team roles and inter dependencies.- Role Overview: Review job responsibilities, performance KPIs, and discuss reporting expectations with the director.- Sales & Operations Process Review: Get an overview of both sales cycles (from lead generation to enrollment) and operational cycles (from scheduling to customer service).

Week

2

Program Review: Study program offerings (e.g., beginner, intermediate, advanced levels,private vs. group classes), fee structures, and add-on services (e.g., personal coaching).- Coaching Team Insights: Sit in on sessions with the coaching staff to learn about teaching techniques, training plans, and skill progression.- Client Experience Observation: Observe classes to understand the client journey and see programs in action.- Competitor Analysis: Analyze competitors offerings, pricing, and market positioning to articulate the academy unique advantages.

Week

3

Sales Training - Basic: Introduction to sales fundamentals, focusing on prospecting, qualifying leads, and handling initial inquiries. -CRM System Introduction: Start training on the academy’s CRM software, focusing on data entry, lead tracking, and follow-up management. Sales Scripts: Review and practice using sales scripts to address frequently asked questions and present academy programs effectively. Lead Generation Overview: Get an introduction to lead sources and review strategies for converting inquiries into trial bookings.

Week

4

Scheduling & Booking: Learn the end-to-end booking process, from initial inquiry to scheduling classes and confirming attendance. Court & Resource Management: Review the process of managing court bookings, resource allocation, and ensuring optimal usage. Daily Workflow Shadowing: Shadow operations team members to understand client check- ins, payments, class transitions, and feedback collection. Operational Challenges: Identify initial bottlenecks or challenges in the workflow to start thinking about improvement areas.

Week

5

Customer Persona Training: Understand key customer profiles and how to personalize sales approaches to fit each persona.Active Listening and Communication: Participate in training on listening skills, empathy, and positive communication.Role-Playing Exercises: Engage in role-playing to practice conversations with potential and existing clients.Client Feedback Analysis: Review previous client feedback and learn how to address concern and provide personalized solutions.

Week

6

Scheduling Software Training: Gain hands-on training with the academy scheduling software, focusing on class schedules, court assignments, and equipment allocation.-Coaching Resource Coordination: Start coordinating coach schedules, ensuring that all classes are adequately staffed.Resource Planning for Events: Assist in planning resources for special events or tournaments hosted by the academy.- **Problem-Solving Exercises**: Simulate scenarios involving scheduling conflicts, no-shows, or overbooking to develop quick solutions.

Week

7

Advanced Sales Training: Focus on objection-handling, urgency creation, and closing techniques for different client profiles. -Shadow Senior Sales: Work alongside senior sales team members to observe high-stakes client interactions. Mock Sales Pitches: Conduct mock pitches with the team to practice conversion techniques. Follow-Up Strategy Development: Develop personalized follow-up strategies based on client interaction outcomes, setting reminders in the CRM.

Week

8

Promotion Planning: Collaborate with the marketing team on upcoming promotions (e.g., free trial sessions, family packages) and understand the campaign lifecycle. Social Media Insights: Participate in an overview of the academy’s social media strategy, focusing on key platforms and audience engagement. Digital Marketing Basics: Learn the fundamentals of digital marketing and how to monitor campaign results. Campaign Analysis: Review previous campaigns to identify what worked, what didn’t, and how to improve future promotions.

Week

9

Sales Plan Development: Create a monthly sales plan, including targets for new client acquisition, upselling current clients, and client retention strategies. Pipeline Management: Establish a lead pipeline in the CRM and set weekly conversion goals. Sales Metrics and KPI Tracking: Review KPIs with the director and set up a dashboard to track performance against goals. Quarterly Strategy Review: Plan a strategy meeting to discuss quarterly goals, challenges, and adjustments.

Week

10

Bottleneck Analysis: Conduct a thorough review of operational bottlenecks and prioritize areas for improvement. Efficiency Improvement Proposals: Present proposals to streamline scheduling, registration, and resource allocation. Feedback Loop: Set up a feedback loop with coaches, clients, and staff to continuously improve service delivery. Checklist Creation: Create standard operating procedure (SOP) checklists to ensure consistency in daily operations.

Week

11

Retention Analysis: Analyze client data to identify retention trends, key retention drivers, and common reasons for drop-offs. Post-Session Follow-Ups: Implement follow-ups after initial sessions to gather feedback and encourage rebooking. Retention Strategy Development: Develop a strategy for offering loyalty programs, personalized packages, or family membership options. Quality Control Checks: Set up regular quality control measures to ensure client satisfaction with service and program quality.

Week

12

Self-Evaluation: Conduct a self-assessment to identify strengths, challenges, and areas for growth. Director Review: Meet with the director to review performance, achievements, and areas for improvement. Goal Setting for Next Quarter: Establish key sales and operational targets for the next quarter based on current performance. -Roadmap Creation: Create a roadmap that outlines goals, strategies, and a timeline for the next 6 months, including any identified professional development needs.

1) Model, motivate and communicate regularly to all site staff on the mission, vision, and core values

2) Prepare, organize, collate and submit all required operational and HR documentation to achieve compliance guidelines and deadlines

3) Forecast, plan, recruit and deploy manpower duties and schedules to meet the site contractual requirements

4) Guide, coach, and inspect daily and ad-hoc cleaning jobs and tasks are performed according to clients expectations and SOPs guidelines

5) Conduct and monitor effective OJT training to all new operations staff based on the training blueprint standards to achieve operational excellence and skillsets

6) Attend to all feedbacks or complaints from clients and take immediate measures to solve the issues and prevent future recurrence

7) To place an order, replenish, monitor, and track cleaning material stock and equipment to achieve minimum wastage

8) Conduct and upkeep proper record of Client's Meeting. Toolbox meeting staff safety Induction and all relevant Workplace Safety & Health documentation

Role Overview
We are seeking a highly skilled and dynamic Senior Manager, Operations to join our team in Singapore. This role encompasses overseeing operational, administrative, and strategic initiatives critical to the company’s sustained growth and success. The ideal candidate will demonstrate exceptional organizational, leadership, and communication abilities, with a proven capacity to manage complex projects and coordinate with stakeholders across diverse regions.

Key Responsibilities

1. Operational Oversight

• Ensure timely and accurate completion of company and subsidiary audits.
• Oversee accurate and compliant filing of company and personnel tax obligations.

2. Recruitment and Staff Development

• Lead the recruitment and onboarding process for all incoming team members.
• Provide mentorship and guidance to staff, addressing personnel issues across all levels.
• Finalize and deploy an HR system to enhance workforce management and operational efficiency.

3. Strategic Initiatives

• Oversee the deployment of the SAP system, ensuring alignment with business needs.
• Supervise the management of investment fund structures in Singapore (VCC) and Cayman Islands (SPV).
• Lead the implementation of risk and compliance management frameworks, ensuring adherence to regulatory standards and internal policies.

4. Administrative and Communication Management

• Review and approve monthly reports (HR, operations, finance) for submission to senior leadership.
• Prepare and manage meetings, ensuring agendas, minutes, and relevant documents are distributed accurately and promptly.
• Oversee the preparation and submission of internal and external administrative documents requiring leadership approval.
• Maintain effective and consistent communication with stakeholders, including headquarters and subsidiaries.

5. Business Development and Carbon Management

• Oversee trading operations for green and blue methanol, including client introductions and market strategy.
• Manage carbon credit trading activities, including account openings and ongoing credit monitoring.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field; advanced degrees (e.g., MBA, CFA) are highly desirable.
• Minimum of 8 years of experience in operations or a senior managerial role, preferably within a multinational organization.
• Demonstrated expertise in audits, taxation, banking, compliance, and risk management.
• Exceptional leadership, organizational, and problem-solving skills.
• Strong interpersonal and communication abilities, with experience working across regions and coordinating with multidisciplinary teams.

Why Join Us?
This role provides an exceptional opportunity to contribute to strategic leadership and operational management within a forward-thinking organization dedicated to sustainability and innovation. Join our team and play a key role in driving transformative initiatives that make a meaningful impact globally.

Job Description & Requirements

Roles and Responsibilities

- Provide administrative support in the management and operation of tours, regular programming and museum related events

- Liaise with clients to understand enquiries and requirements

- Respond and liaise with clients independently via email

- Co-ordinate with attractions and external vendors in planning of tour itineraries

- Work closely with senior management to improve the tour management processes and SOPs

- Regular statistical analysis: collect, analyse and summarise market/visitorship data and trends

- Undertake other essential administrative duties, providing assistance to other internal departments, e.g. training support, staff welfare, and other necessary essential work

Requirements

- Possess at least GCE 'A' Levels / Diploma in Tourism or related field

- Work experience in a similar field will be an advantage

- Good working knowledge of MS Word, Excel, PowerPoint and Zoom

- Good communication skills (spoken & written), a team player and willing to learn

- Responsible and able to work independently with minimum supervision

- Singaporeans & Singapore PR to apply

Nature of Work

• 5-day work week
• Must be willing to work weekends / public holidays if necessary
• Able to commit to a minimum period of 2 years

Job Highlights

• We provide opportunities for career advancement within the firm
• We advocate a safe working environment for all our employees

Responsible for all project execution, engineering and operational activities, including resource

management and personnel; drive continuous improvement across the operational management

system, processes and best practices; ensure all projects are performed to the highest safety standards

and quality control.

Reporting to the Regional General Manager, some of your key responsibilities will be;

• Project Management – overseeing the scheduling and resourcing of offshore projects, ensuring all project risk is considered, recorded and communicated to the end client.
• Supply Chain - creating a supply chain in the Singapore/Malaysia that can support operations in the region & partner with operations and warehouse teams globally to source and allocate the equipment as required, ensuring the safe, efficient & on-time mobilization of project equipmentfrom the workshop locally.
• Facility & Equipment Management –fitting out a new facility if there is such requirement, co-ordinating the workspace/facility requirements and equipment resources as required.
• Resourcing & Recruitment – Overseeing the recruitment of all operational personnel, ensuring they are competent and fully trained for their role. You will also manage the technician resources and ensure all projects are delivered with competent personnel.
• Client Management - Ensuring operational technical support matters are dealt with promptly and professionally, making this aspect a key attribute of the Ashtead Technology brand.
• Financial management – you will provide input towards budgeting, reporting and business planning activities and hold responsibility for the project budget and forecasting, including working on CAPEX, and adopting a ‘no surprises’ approach to reporting and communication.

MINIMUM QUALIFICATIONS/EXPERIENCE/SKILLS:

The APAC region is a key growth area for Ashtead Technology and this is a great opportunity to join us at

a pivotal time for the region and organisation as a whole.

What will help you to be successful in this role?

You are an established operations management professional and will have excelled in client facing roles · You will have specific experience with subsea mechanical tooling OR hydraulic drum winches and linear pull winches · You have previous experience setting up and managing operations internationally · You have a track record of delivering projects successfully, with a tenacious and energetic attitude from project initiation through to delivery.

PERSONAL QUALITIES:

• Enthusiastic, focused, insightful, intuitive and efficient
• Can manage changing priorities in order to meet deadlines
• Keen to take on additional responsibility and lend a hand when needed

Job Responsibilities

Support HR & Finance Operations

• Assist the HR & Finance Controller in daily tasks and operations.
• Manage the controller’s schedule, meetings, and deadline.
• Handle correspondence and communication on behalf of the controller.

Payroll and Salary Computation

• Process payroll accurately and ensure timely disbursement.
• Compute salaries, overtime, and other entitlements.
• Ensure compliance with local labor laws in payroll processes.

Facilities Management

• Oversee office maintenance and coordinate vendor services.
• Maintain records of office supplies and equipment inventory.

Workforce Liaison & Work Permit Management

• Communicate and liaise with foreign workers.
• Handle work permit applications, renewals, and terminations.
• Ensure compliance with immigration regulations.

Administrative Duties

• Perform administrative tasks like filing, documentation, and data entry.
• Coordinate office events and meetings.
• Prepare reports and presentations as needed.

Ad hoc Tasks

• Assist with additional tasks or projects assigned by the controller.
• Support financial audits and compliance activities.

Job Requirements

Educational Qualifications

• Bachelor’s degree in Business Administration, HR, Finance, or a related field.

Experience

• Prior experience in HR, finance, or administrative roles is advantageous.
• Proficiency in payroll systems and salary computation is required.

Technical Skills

• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Familiarity with HR and payroll software is a plus.

Soft Skills

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• High attention to detail and accuracy.

Additional Requirements

• Valid driver’s license.
• Ability to work independently and handle confidential information.
• Flexibility to manage dynamic and ad hoc tasks.

What you will do:
As Specialist, HR Operations, APAC, you will provide specialized administrative support to employees and line managers. Responds to complex inquiries from employees across the enterprise. Administers and executes certain HR programs. Collects and analyzes data to support HR activities.

How you will do it:

• Provide general support on work pass (new application, renewal, cancellation, etc)
• Manage the end-to-end payroll process, ensuring timely and accurate payment for all employees
• Prepare monthly payroll journals, reports, accruals & cost charging to Finance
• Manage on tax clearance submission, monthly CPF submission & annual income tax submission
• Maintain payroll records and ensure compliance with local labor laws and regulations
• Address payroll-related queries and resolve discrepancies in a timely manner
• Participate and support HR/Payroll Projects
• Handle staff enquiries on payroll matters

What we look for

• Diploma in Business/HR or equivalent with more than 2 years of work experience
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Good communication and interpersonal skills
• Ability to handle confidential payroll information with discretion
• Basic knowledge of Singapore payroll regulations, CPF, and tax filings
• Good working attitude and willingness to learn new skill

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

We are seeking a mature, reliable, helpful, friendly, professional, and positive individual to join our team as a Business Operations Executive. This position is ideal for someone who genuinely enjoys helping others and creating positive experiences.

Remuneration:

• 5 day work week (9am-6pm)
• Willing to enter government initiative program Career Trial for first 3 months
• Potential to convert to Full Time position with a base incremental to $2,500/mth, subject to performance & other requirements

Responsibilities:

• Assist in managing and organizing daily administrative tasks, including scheduling appointments, arranging meetings, and maintaining calendars
• Expect to handle inquiries, resolve issues, and ensure that customers' needs are met
• Process insurance claims, ensuring accuracy and timely resolution.
• Provide policy servicing support, including updates, amendments, and renewals.
• Prepare new business quotations and proposals based on client needs and company guidelines.
• Active listening, effective communication, problem-solving, and a friendly and empathetic attitude
• Ability to remain calm under pressure and adapt to various situations will be beneficial
• Thorough understanding of the products or services you'll be supporting, as well as the company's policies and procedures
• Flexible work arrangement, including the opportunity for occasional remote work. However, there may be times when it is necessary to be physically present in the office.

Requirements:

• Customer-centric nature
• Bi-lingual in English & Mandarin
• Minimum local diploma or equivalent
• Singaporeans & PR only

Note: Only shortlisted candidates will be contacted for further evaluation. We appreciate all applications, but we are unable to respond to individual inquiries regarding application status.

Job Scopes & Responsibilities

• To handle all operational matters for assigned TC / VC vessels from start to completion.
• To ensure voyage instructions are communicated effectively.
• Plan and manage all voyage aspects and requirements including cargo stowage, and cargo operations, agency appointments, prepare LOI and resolve any issues arising.
• Manage port calls and all vessel expenses related to commercial operations.
• Monitor bunkers consumption and speed.
• To perform post-fixture activities such as handling freight invoice, demurrage/despatch and verify port disbursement accounts.
• Ensure timely and accurate input into IMOS and company’s software system.
• Other works as assigned by the management.

Requirements (Knowledge, Skills, Abilities & Qualifications)

• Minimum Degree in Maritime Studies or Logistics or in relevant discipline.
• Excellent Written and verbal communication skills.
• Team player.
• Quick to response.
• candidates with no experience are welcome to apply.