SHRI Academy is a premier provider of HR education in Singapore, offering a diverse range of academic programmes designed to empower individuals with ..
SHRI Academy is a premier provider of HR education in Singapore, offering a diverse range of academic programmes designed to empower individuals with the skills and expertise needed to thrive in the evolving field of human resources.
The Senior Manager/Manager (Academic Operations) will play a key role in driving student engagement, overseeing academic operations, ensuring regulatory compliance, and implementing process improvements. This position is vital to the continued success of SHRI Academy and its mission to advance the HR profession in Singapore and the region.
Key Responsibilities
1. Student Engagement
Cultivate a positive and enriching learning environment that enhances the student experience.
Serve as the main point of contact for students, addressing concerns and providing guidance throughout their academic journey.
Design and implement student engagement initiatives to improve retention and satisfaction.
Collect and manage student feedback for insights to drive continuous improvement.
2. Academic Operations
Manage the daily operations of academic programmes, including scheduling, resource allocation, and faculty coordination.
Ensure the smooth delivery of programmes, maintaining high-quality teaching standards.
Collaborate with faculty and instructors to provide support and guidance for effective curriculum delivery.
Plan and execute key events including orientation sessions, graduation ceremonies, and workshops.
3. Regulatory Compliance
Ensure all academic programmes and operations comply with Committee for Private Education (CPE) and other regulatory standards.
Maintain accurate and comprehensive documentation to meet audit and accreditation standards.
Monitor regulatory changes and ensure SHRI’s policies and processes are updated accordingly.
4. Processes Improvement
Identify and implement opportunities to enhance operational efficiency and effectiveness.
Drive initiatives to improve the quality of academic services.
Leverage technology to streamline administrative tasks and improve stakeholder experiences.
Analyse performance metrics and provide data-driven recommendations to the senior team.
5. Team Management
Lead, mentor, and manage a team of academic staff to meet organisational objectives.
Assign responsibilities, set clear performance expectations, and monitor team progress.
Facilitate professional development opportunities to build team competencies.
Foster a collaborative and inclusive culture focused on continuous improvement and excellence.
Conduct regular team meetings to ensure alignment with organisational goals and operational priorities.
6. Strategic Contributions
Collaborate with the senior leadership team to align academic initiatives with SHRI’s strategic goals.
Contribute to the development of new programmes and partnerships to expand SHRI Academy’s reach and offerings.
Support the implementation of SHRI’s vision to become the leading professional HR body in Asia.
Qualifications and Skills
A Bachelor’s degree in Education, Business Administration, HR, or a related field
At least 8 years of experience in academic operations, education management, or a related field.
Strong understanding of Singapore’s regulatory requirements for private education institutions (PEIs).
Excellent interpersonal and communication skills, with a proven ability to inspire and engage students.
Possess a proven track record in project management and process improvement initiatives.
Ability to work collaboratively in a dynamic environment and adapt to evolving priorities.
Strong leadership qualities with a commitment to fostering a culture of excellence and continuous learning.
Why Join Us?
By joining SHRI Academy, you will play a pivotal role in shaping the future of HR professionals in Singapore and beyond. You will have the opportunity to contribute to the success of an esteemed institution with a strong legacy in HR education.
Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager..
Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.
Duties of Retail Operations Manager:
Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
Asset Management: Review and implement annual Asset Plans for each property.
The Executive will be responsible for overseeing the operations of assigned departments and managing resources to ensure an efficient, personalized se..
The Executive will be responsible for overseeing the operations of assigned departments and managing resources to ensure an efficient, personalized service in a pleasant and comfortable environment. Plan, implement and support the hospital’s daily operational functions, including special projects.
MAJOR DUTIES AND RESPONSIBILITIES
(A) SPECIFIC
1. Work closely and support assigned Clinical Departments in the development and operational management of new/ existing clinical services and patient-centric work processes across the care continuum.
2. Work closely and support the assigned Clinical Departments in business, financial, operational and manpower planning in achieving department and organisation targets. This would include, but not limited to, developing and carrying out business plan in conjunction with Clinical HOD to ensure goals are reached.
3. Work closely with Clinical HOD and Operation HOD to raise the profile and image of the department and its doctors.
4. Work closely with Clinical HOD on regular review of Clinical Department/ service line performance indicators (i.e. Balance Score Card, Financial Performance ) and ensure optimum utilization of resources.
5. Work closely with stakeholders on the purchase of medical equipment / equipment to support clinical services of the department.
6. Support in data management and analysis of performance indicators.
(B) GENERAL
Be a leader in embracing change.
Align the department's goals with the business goals of the hospital.
Support all corporate activities.
Foster continuous improvement as our way of life by encouraging staff efforts at improving processes to achieve operational excellence.
JOB REQUIREMENTS
(A) EDUCATION, TRAINING AND EXPERIENCE
Basic degree.
1-3 years in service industry/ health-care related areas. Fresh graduates or candidates with less experience may be considered for the position of Executive.
Knowledge of hospital operations.
Possess positive attitude, initiative and keenness to learn.
Possess strong analytical, good interpersonal and communication skills.
We are a prominent single-family office, seeking an Senior Investment Operations Analyst to join our team in Singapore to manage a diversified multi a..
We are a prominent single-family office, seeking an Senior Investment Operations Analyst to join our team in Singapore to manage a diversified multi asset investment portfolio for the family. We are looking for an experienced individual to support the team in the administration of funds, performance reporting and wider operational support.
The Role
Our team is small, so you will need to be flexible, pragmatic and solutions oriented. You will be responsible for investment administration, specifically investment performance reporting, investment execution and custodian management. Main responsibilities include:
Investment Performance Reporting
· Prepare standard monthly performance reports including collation of external investment manager reports and valuation
statements.
· Prepare quarterly performance reports, updating IRRs and multiples for illiquid funds.
· Reconcile performance reports to custodian statements and management accounts.
· Collate capital call/distribution notices and update illiquid funds records. Reconcile outstanding commitments and
capital call amounts to the actual notices.
· Prepare monthly reconciliation of cash flows to investment movements.
· Prepare ad-hoc performance analyses including asset class attribution and external benchmark comparisons.
· Use of Bloomberg to acquire market or index data.
Investment Execution
· Oversee the full trade life cycle and ensure the team is aligned for authorizations.
· Follow through on investment decisions ensuring accurate and timely execution by brokers and custodians.
· Liaise with the custodian to instruct investment subscription and ensure cash settlement.
· Collate and review contract notes received directly from fund’s administrator and/or the custodian.
· Manage transactions during the life of an investment, eg capital calls.
Custodian Management
· Liaise with the custodian to ensure the provision of timely and accurate data on investments, including valuations, for
group financial reporting.
· Review data input in the custodian’s custody/reporting system.
· Reconcile fees charged by the custodian.
General
· Drive management of large BAU items such as reporting and taking ownership of delivery timelines.
· Provide day-to-day guidance, mentoring and training of juniors.
· Take initiative to lead and drive projects, improving operational efficiency and investment reporting.
· Liaise with members of the CFO team, auditors and administrators for the year end audit.
· Liaise with Head of Internal Audit and external auditors to support internal audit of investment activities.
· Develop and maintain positive working relationships across the company and other family office entities.
· Commit to developing yourself within your role, undergoing training where necessary.
· Proactively promote and maintain high standards at work – taking the initiative to resolve and/or draw attention to areas
that don’t meet required standards or any issues that arise.
Qualifications/Experience
· Strong academic background with demonstrated analytical capabilities, detail orientated and excellent written and oral communication skills. These capabilities will be tested during the recruitment process.
· Strong candidates will be undertaking or have completed further professional studies (for example CISI IOC).
· Advanced excel skills and good knowledge of Microsoft Office.
· Experience with Solovis would be helpful, but is not essential.
· Experience of private markets would be advantageous, but is not essential.
Attributes
· We are looking for a candidate who demonstrates the core values of the family office, someone who takes pride in using
their initiative, in being flexible and agile in times of change and who demonstrates integrity and loyalty to the family,
our colleagues and our stakeholders.
· Excellent interpersonal skills are critical. The right candidate will work well alongside both their London-based
investment colleagues and also their Singapore-based family office colleagues to deliver the best possible service to the family.
Self Run Concepts is a novelty F&B business unit that creates, owns, and operates a portfolio of creative and innovative concepts and drives a mul..
Self Run Concepts is a novelty F&B business unit that creates, owns, and operates a portfolio of creative and innovative concepts and drives a multi-brand portfolio.
Besides its key brand Heavenly Wang - Singapore’s No. 1 Halal-Certified Asian cafe which has a local heritage of over 70 years, it also currently runs 7-Time Michelin Bib Gourmand Brand - Shi Hui Yuan, as well as CHOMP! - a new Halal-certified brand that was conceptualized to offer local-favourite curry rice, kopi & toast and other asian delights.
In addition to these brands, we are also looking to create and expand more new and successful brands that complement the portfolio.
We are a community of enterprising food lovers with an entrepreneurial spirit, striving to make every belly happy. Taking measured risks, we seek to break through the clutter in the F&B industry. It is definitely rewarding for anyone who joins us as we build creative and business-sustainable food concepts!
As the Lead in Operations, you will be expected to:
Drive the overall operational and business performance which includes but not limited to Sales Revenue, Cost Management initiatives and monitors closely to meet targets
Develop, set and communicate clear operating standards for existing and new brands and ensure that the teams execute based on these operating standards - delivering safety, hygiene and quality operating standards are met
Build a positive, growth mindset culture and ensure team alignment with business’s mission and values
Adherence to all licensing laws regarding the service of food and beverage, public and employee safety while in compliance with local food safety standards
Lead the operations for all new brands conceptualized under SRC (Self Run Concepts)
Operations Management
Implement strategies (advertising, promotions, reward system, suggestive selling) to meet or improve financial performance
Create POS keys for new products/promotions and ensure healthy stock inventory for the business
Analyze past financial, sales profit to spot trends and threats and opportunities (in regular Operations Meeting)
Prepare monthly budgets and forecasts for new product launches, costs of food, staff, operations based on past data, risks and opportunities.
Identify operational bottlenecks and suggest solutions for improvement
Enforce outlet audit check form and assist Area Managers to manage their stores better
Ensuring customer service feedback/reviews are consistently tracked, addressed and uphold the service standards set
Participate in assigned Operations related projects directed by Senior Management.
Create reports for Senior Management
Any other tasks as and when assigned by Senior Management
Talent & Financial Management
Commits and accounts for the overall profit and loss of each brand portfolio
Drive targets for Sales Revenue, Cost Management initiatives and monitors closely whether these targets are met weekly and monthly
Analyse POS reports and sales trends, recommend and implement cost control exercises, and improvements to onsite sales and marketing tools
Strategy and Business Development
Develop and execute on the growth strategy for the business such as introducing efficient and productive ways to trade. (delivery, self-ordering systems)
Develop and update the operational playbook for local and overseas expansion including service standards, SOPs, design guidelines, brand guidelines, etc.
Cultivate and maintain relationships with key business partners, internal and external stakeholders
Drives the opening and store-build of new brands/stores
Adopt and inculcate the Customer First mindset in Ops team
Work closely with Culinary & Marketing counterparts in implementing and ensuring success of new products, A&P Promotions (eg Limited Time Offers, Flash Deals, Occasion-driven programme) that suit the business needs of different stores.
Keep abreast of trends and competitions, store trading area changes such as customer profile & competitive actions / reactions to grow revenue.
Identify and implement collaborative partnerships wherein necessary to enhance the overall business sustainability plans, including supporting Franchisee’s operations manual wherein required
Human Capital Management
Provide emotional and technical support to Ops team to build up motivation and morale
Develop a positive workforce culture that defines the brands and business
Train and onboard new employees
Work closely with HR Business Partner to align HR policies and reward systems in order to motivate and enhance the welfare of staff
Adopt and inculcate the Customer First mindset in all staff
Initiate staff development and training plans according to the needs of the business
Determine staffing requirements, interview, hire, and train new employees, or oversee the administrative processes
Work with the Talent Team regarding employee movements, incentives and performance feedback
We love a people leader who:
Possess a growth mindset and unafraid of making breakthroughs
Builds a cohesive, positive and recognition culture
Own outcomes and drive solutions
Are ever-curious and always learning
Monthly Revenue & Operations Targets (such as but not limited to Cost of Labour, Cost of Goods, Maintenance)
Store Audit Enforcement & Targets
Tracking of A&P, Promotions & Impact
New initiatives/solutions to improve overall performance
Monthly Department Reports (Operations Meeting, Operations Cascade)
Job Requirements:
Minimum Diploma in Food & Beverage Management and/or Hospitality and Tourism
At least 10 years of relevant working experience working in similar roles in the F&B industry
Good understanding of performance evaluation metrics
Required to travel from store-to-store frequently
Required to work on off-office hours as and when required
Good F&B industry knowledge and familiar with different strategies used by industry players and competitors
Good know-how in operating mobile digital devices (eg Grabfood, Foodpanda delivery devices)
Reporting to the Operations Manager, the incumbents will be responsible for the daily warehouse and administration operations. The main duties and res..
Reporting to the Operations Manager, the incumbents will be responsible for the daily warehouse and administration operations. The main duties and responsibilities will be as follows:-
Supervise & lead a team of warehouse operators on receiving, pick & pack and cross-dock activities.
Supervise all movements of cargo in/out of the warehouse.
Liaise with customers via e-mail & telephone for all documentation and administration matters.
Ensure Key Performance Indexes are met for relevant activities of the account/s.
Follow up closely with customers on operations issues, discrepancies and damages.
Oversee all aspects of inventory control efforts and inventory personnel for the warehouse including daily cycle count and housekeeping of inventory.
Supervise and ensure export shipments/local orders, including documentation, are delivered accurately and on time.
Monitor warehouse productivity and drive cost control initiatives.
Identify areas of improvement and establish innovatively or adjust existing work procedures and practices
Responsible for the inspection and routine maintenance of associated machines and equipment.
Responsible for tracing and ensuring consumables are in safety inventories
Ensure general housekeeping & cleanliness.
Any other duties as assigned by the superior from time to time
Responsibilities
• Support the Business in trade validation activities
• Ensure all trades are validated and booked correctly, liaise with the Bu..
Responsibilities
• Support the Business in trade validation activities
• Ensure all trades are validated and booked correctly, liaise with the Business or clients for any discrepancies timely
• Ensure queries and escalations are managed in a timely manner
• Establish and maintain a strong working relationship with internal and external stakeholders
• Drives process improvement and system automation
• Drive new ways of working and behaviour across organisation to deliver faster, better, cost-efficient customer (internal and external service)
• Participate / Support in projects, business-driven initiatives and UAT
• Ensure compliance to Department and Bank’s operational risk and regulatory requirements.
• Continuous participation to “Growing the Team”: formalisation of team procedure, training, coaching colleagues, brainstorm ideas for any occasions, creating a fun environment among others)
Experience
• Degree holder preferred
• Minimum 2 years of relevant experience in derivatives processing and lifecycle management preferred
• Good understanding of Front to Back Trade operational processes especially Trade control activities is an advantage
• Exhibits good communication and interpersonal skills, flexibility and accountability
• Ability to work in a fast-paced environment with good time management
• Innovative mindset and constantly on the lookout to improve efficiency
• Proficient in Microsoft Office applications
Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)
Responsibilities:
Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our gu..
Responsibilities:
Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
Provide support for community events held within the property.
Requirements:
Minimum Diploma in Hospitality or relevant field.
At least 2 year(s) of experience in student hostel / serviced office operations management.
Experience in property / facilities management or front desk would be advantageous.
Good team player with interpersonal, analytical, presentation skills.
Service-orientated with pleasant disposition.
Experience in using MS Office.
Candidates who is able to start work immediately or on short notice would be preferred.
We regret that only shortlisted candidates will be notified.
We're looking for a Marketing Automation and Operations Specialist (6 Months FTC) to join our team in
Singapore as part of our Marketing function.
You..
We're looking for a Marketing Automation and Operations Specialist (6 Months FTC) to join our team in
Singapore as part of our Marketing function.
Your Role: You will be the go-to person for the Money20/20 Asia Marketing team for the delivery and execution of
digital marketing campaigns on Marketo and acts as the key link between the brand and the key functions of the
Ascential Digital Marketing team. This role reports to the Ascential Marketing Automation Manager with a dotted line to
the Operations Marketing Manager and to the Money20/20 Asia Marketing Director.
Key Responsibilities
● Lead the development and execution of the email marketing programs, including audience, program creation,
testing, scheduling and deployment, with ongoing evaluation for continuous improvement.
● Oversee the setup, timely delivery, and specification compliance of creative and digital assets (e.g., emails,
forms, landing pages,) for activation.
● Initiate campaign/program kick-off sessions with internal contributors and stakeholders.
● Ensure accurate naming conventions and UTM parameters for Marketo programs and assets, ensuring
consistency and ease of reporting.
● Monitor campaign delivery timelines, escalating blockers or delays as needed.
● Provide regular status reports on campaign/program progress, tracking against deadlines, and perform ad hoc
data analysis as required.
● Collaborate with other teams including the paid media team, the data team and the Digital Analytics teams to
ensure multi-channel program delivery.
● Manage requests submitted by the Marketing team through Monday.com (workflow management tool).
● Work with the Marketing and Digital Marketing team to document learnings from programs/campaigns.
● Supporting the coordination and delivery of all the Digital Marketing activities and programs for the
Money20/20 Asia brand supporting the regional Marketing team
● Translating strategic plans into operational workstreams
● Ensuring risk is mitigated and communicated to stakeholders
Your Experience
● Marketo expertise is essential, with a Marketo Certification being highly preferred.
● Proficiency in Salesforce is required.
● Extensive, proven experience in digital marketing operations and automation.
● Strong background in building B2B audiences in Marketo, utilizing advanced and complex filters at both the
company and individual levels.
● Expertise in developing templated email programs and scaling activities through targeted audience
segmentation. Skilled in Marketo email campaign reporting and creating precise, targeted lists for telesales
teams.
● Broad exposure to a variety of marketing tactics, including emails (mandatory), webinars, and trade shows.
● Ability to lead multiple projects simultaneously in a fast-paced, deadline-driven environment.
● Strong operational capabilities, with a project management mindset to oversee several initiatives concurrently.
Experience with project management tools such as Monday.com is essential.
● Excellent communication skills, with the ability to simplify and explain complex issues to a diverse range of
stakeholders.
If you don't meet every single requirement, we'd still encourage you to apply. At Money20/20, we are committed to
creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to
apply.
Who are we?
Money20/20 is the world’s leading premium content, sales and networking platform for the global money ecosystem.
From in depth analytics to inspirational speakers, our world-class insight and networking opportunities help our
customers stay ahead – powering strategies and switching mindsets.
The future promises a faster, smoother, more connected money ecosystem. Money20/20 promises the clearest,
sharpest vision of what’s next. Find out more at money2020.com.
Money20/20 is part of Ascential. Ascential takes the world’s leading brands to the heart of what’s next for their
industries. We do this through our events, intelligence products and advisory services. Our 700+ people serve a global
customer base from more than 100 countries in the large and growing Marketing and Financial Technology sectors.
Ascential is part of the Informa Group.
Why Choose Us?
Two divisions. Three continents. One great culture - we want working for Ascential to be the best career move you’ve
ever made.
Ascential is a people-powered company, and we’re committed to supporting diversity, equity and inclusion. We
publish an annual DEI Report, setting out our goals and progress. We invest in Employee Groups including Able to
Thrive, Ascential Pride, Black in Business and Empower Women’s Network. And our inclusive recruitment practices
and early talent programmes help us to bring curious, passionate people from every walk of life into our team.
We’re committed to ensuring that the impact of our business on our environment - and the communities we
operate in - is a positive one. That means making sure that each event we run is the most sustainable it’s ever been.
We also default all of our pension plans to sustainable options, so that our people’s savings are invested in ways that
help rather than hinder our planet.
Helping people to connect and drive progress isn’t a business-only goal. We know that the world is a better place
when we lead with heart, so we support charitable causes that make a difference. We provide opportunities to give
back through Volunteer Days and our charity partnership with Media Trust.
We value output, not hours. Most of our roles ask for 1-2 days a week in your nearest office. But if that’s not possible
for you, let’s talk. Flexible work conversations are actively encouraged here.
Only you know what’s most important to you. That’s why we offer a benefits and wellbeing package that you can
tailor to your needs. Some of these include:
● 20 days of holiday per year
● Private Medical Insurance & Life Assurance
● CPF, helping you set aside funds to build a strong foundation for retirement.
● Access to either our commission, bonus or profit share schemes, dependent on the role
● Employee assistance programme
● Volunteering opportunities
● Option to opt into the Ascential Shares Scheme
● Learning and development opportunities, to encourage and empower everyone to grow
We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any
reasonable adjustments that would make you more comfortable during the process, please let us know so that we
can do our best to support you.
If we inspire you, why not join and inspire us? Find out more
Exciting Opportunity: Head of Operations (Dry Bulk)
Join a thriving and forward-thinking company in Singapore as they grow their team! We’re lookin..
Exciting Opportunity: Head of Operations (Dry Bulk)
Join a thriving and forward-thinking company in Singapore as they grow their team! We’re looking for an experienced Vessel Operations Manager (Dry Bulk) or a seasoned Operations Manager ready to step up and take on the role of Head of Operations. This is your chance to lead in a dynamic and innovative environment.
What You’ll Bring:
Experience: 5+ years managing operations of Dry Bulk vessels, ranging from mini bulkers to supramax.
Expertise: Proficiency in laytime calculations, agency coordination, bunker planning, and optimizing vessel and port performance.
Leadership: Proven ability to oversee and guide teams, with a focus on driving operational excellence.
Problem-Solving: A track record of managing challenges such as cargo damage, shortages, bills of lading, letters of indemnity, and bunker lifting.
Proactivity: Extensive experience operating voyages and time charters while building and maintaining strong client relationships.
Collaboration: A team player capable of driving performance and cost-efficiency by working closely with internal teams and external stakeholders.
Innovation: Skilled in creating performance reports, deriving actionable insights, and implementing process improvements to set new industry benchmarks.
Why Join Us?
Take on a leadership role with significant impact and responsibility.
Be part of a growing, forward-thinking organization.
Enjoy opportunities for professional growth and development in an innovative environment.
If you’re a seasoned Operations Manager ready to elevate your career or a Vessel Operations Manager prepared to lead in Dry Bulk operations, we’d love to hear from you! Send us your resume and cover letter today.
Know someone who might be interested? Share this opportunity or pass along my contact details!
Facilities Coordinator - Safe Permit & Operations
Work Dynamics - Integrated Facilities Management
Leading Global Technology company
DUTIES & ..
Facilities Coordinator - Safe Permit & Operations
Work Dynamics - Integrated Facilities Management
Leading Global Technology company
DUTIES & RESPONSIBILITIES
The FC must be able to offer assistance to all staff at this site. The expression “Going above and beyond” is a normal operating standard for this position. The FC will perform any other tasks that may be assigned to them which is related but not exclusive to customer service, hospitality and experience, finance and admin, project coordination, the broad spectrum of facilities & building management and operations (hard and soft services, transport and waste management, etc), space planning, event management and any others that may fall within the scope mentioned.
Create and provide memorable and exceptional experience for all clients, internal and external, in the client office:
Ensure messaging is consistent and in line with directions given by the Supervisor.
Respond to client inquiries and concerns promptly and with courtesy and enthusiasm.
Build relationships by engaging clients in authentic, personable conversations.
Create WOW experiences by anticipating client needs and seizing the moment; acting on them before being requested.
Provide a positive environment where things get done.
Take ownership of customer issues and proactively seek to resolve them quickly.
Provide end to end service; take responsibility and accountability.
Provide exceptional communication to clients:
Communicate effectively and correctly.
Respond, follow up and close – both via email and in person in a timely manner.
Maintain current/up to date knowledge of the building and office procedures and client/guest-related information including, but not limited to:
Information about the history of the office location, and the office design concept.
Information on the facilities of the building, in the office, and of the general area.
Vendor Management
Emergency response procedure and incident reporting.
Safe Permit
Manage the Safe Permit Portal: - Oversee and maintain the Safe Permit portal, ensuring smooth operations and user accessibility.
Conduct Training:- Provide training sessions to external vendors and other stakeholders on Safe Permit procedures and protocols.
Compliance: - Ensure adherence to Safe Permit protocols and EHS (Environmental, Health, and Safety) regulations.
Familiar with risk assessment and method statements.
Patrol and check the office for cleanliness issues, safety (and security) hazards and document any irregularities:
Be the eyes and ears of the EHSS and soft services/hard services/ operations team. Maintain the general presentation of the office by appropriately notifying departments/owners responsible for the maintenance, or to self-perform the remedy immediately, regardless whether it is a temporary or permanent solution, and where it is possible to do so without compromising on safety and standards.
Report infractions immediately and according to procedure.
Report and log data on unusual occurrences such as property damage, injuries, theft, etc and create detailed incident reports in a timely manner:
Gather information in accordance with procedure and prepare incident reports within KPI or policy guidelines and free from errors.
Provide back-up support and cover to absent team members. Provide emergency on-site attendance as needed:
Carry out tasks relating to customer service, hospitality and experience, administration, the broad spectrum of facilities & building management and operations (hard and soft services, and waste management, etc), event management and any others that may fall within the scope mentioned.
Critical Competencies for Success:
Great attitude:
Proactive and positive
Gung-ho and can-do attitude
Solution oriented
Client Focus & Relationship Management:
Demonstrates proactive and professional approach to customer service and stakeholder engagement
Able to interact with a wide range of client staff, including senior levels and support staff
Able to manage conflict and balance between client and JLL requirements
Has a customer service oriented attitude
Leadership, Collaboration and Team Worker:
Able to effectively lead a group of people to meet objectives, and promote open, constructive and collaborative relationships at all levels
Able to work collaboratively and be part of a team working towards meeting deliverables
Project Management & Organizational Skills:
Excellent planning & organizational skills, ability to prioritize work and meet tight deadlines
Proven ability to manage multiple operational matters on a daily basis
Providing onsite support:
You will be the upper facilities management’s trusted right hand on all facilities-related activities.
Perform routine site inspections to ensure all building processes and best practices are implemented and maintained.
Problem Solving & Strategic Thinking:
Capacity to deal with ambiguity and solve problems effectively
Analytical
Able to employ holistic approaches and looks at long term solutions
Other Personal Characteristics:
Strong communicator
Good presentation skills and possesses strong verbal & written communication skills (English & local language).
Skilled at using positive language
An active listener
Passion for quality
Has an eye for detail to make sure the best delivery of services
We are looking for Performance Operations resourses on a contract & perm basis. There are two headcounts for the role.
KEY ACCOUNTABILITIES
As a ..
We are looking for Performance Operations resourses on a contract & perm basis. There are two headcounts for the role.
KEY ACCOUNTABILITIES
As a Performance Operations System/FactSet Support, your main focus will be to support and maintain our FactSet Systems (B-One system and FactSet (SPAR/PA) system), used by the Performance team for the production of performance measurement, reporting and attribution analysis.
You will also support our enterprise-wide operating model for Performance & Analytics (“P&A”) Reporting, that would include integration with our proprietary database called HERA for downstream reporting in HERA and ATHENA Dashboards, and with our data providers (Fund Accountants & Middle Office Service Provider) for all data related queries & feeds.
In addition, you will have supplementary responsibilities that would include ensuring the accurate and timely delivery of investment performance and analytical reporting for various stakeholders, that include Portfolio Managers, Client Groups (Sales and Marketing), Senior Management and Local Business Units (LBUs).
Maintenance of our FactSet Systems: B-One system, and FactSet (SPAR/PA) system.
Conduct & support data reconciliation in between our FactSet Systems
Conduct, support & maintain set-ups, configurations, workflows and data checks in our FactSet Systems and in the P&A Operating Workflow
Investigate & resolve breaks and potential issues related to the P&A Operating Workflow, by identify root cause, by engaging stakeholders (FactSet counterparts, HERA engineers and Data Providers e.g. Fund accountants and Middle Office service provider) and by working towards proper resolution
Escalate timely errors, processes gaps and other inaccuracies as needed
Liase & work closely with the key stakeholders for re-designing process flows and for maintenance of our FactSet Systems and our P&A Operating Workflow
Maintain stakeholder relationships and manage expectations
Answer & support query on fund and benchmark returns, asset returns or attribution results
Ensure all new procedures are documented and agreed
Identify and execute continuous process improvement and automation
EXPERIENCE / QUALIFICATIONS
5 years relevant experience in support & maintaining Performance or Attribution system, for performance analysis, investment risk analysis or similar role
Experience in using Factset Systems (preferably FactSet (SPAR/PA/Vault) system, B-One is a plus)
Implementation / System Migration experience of a Performance or Attribution system is a plus.
Bachelors degree in Finance, Accounting, Economics, Mathematics, Computer Science or similar field
Understanding of portfolio analysis including performance calculation methodologies and risk analytics
Strong analytical and quantitative skills, comfortable with complex formulas and financial instruments (eg: derivatives)
Strong knowledge of Excel and SQL queries
Good Python, C# and VBA skillset to support data transformation & workflow automation
CIPM or CFA is preferred (or working towards)
Language skills – English required, fluency in one or more asian languages will be a plus
The Media Operations team develops solutions for media companies by creating scaled systems to address the issues impacting their experiences with the..
The Media Operations team develops solutions for media companies by creating scaled systems to address the issues impacting their experiences with the suite of products. Our Music Partner Operations team is committed to providing support for music content partners inclusive of the specific needs of the industry.
We are seeking a Music Content Operations Research Analyst to support global operations functions for music publishers and collection societies. Candidates will be data driven and flexible to frequent changes. They are expected to think creatively about ambiguous issues and are passionate about problem-solving. They will also be able to work successfully across teams and regions.
Responsibilities
Manage day to day ongoing operations with music publishing and label partners
Develop workflows for monitoring publishing data, music content and provide scalable solutions for issue identification and resolution
Build visual reports to track publisher metrics and trends
Communication with partners with regard to onboarding specifications and data delivery, including general documentation
Partner closely with cross-functional teams – including commercial partnerships, legal, product, and engineering - to scale operations support workflows across teams
Develop a deep expertise in music rights management products and how they are being used across constituent groups
Partner advocate for contractual rights-based decisions and actions
Requirements
Music or media industry research background, preferably with record label, music publisher, complex DSP or UGC platform experience
Manage some day to day data ownership operations with publishing and label partners
Develop an understanding on music rights management products with an eye on operational, system and process improvement
Understand sensitivities around IP policy, processes, and products
Knowledge of copyright and music licensing
Knowledge of digital rights management products, especially for music
Minimum Qualifications
3+ years of experience in music account management, product management, online operations, consulting, or data analytics
Technical operations capacity (i.e. advanced querying, data fluency, read/write specs, troubleshoot data issues, scripting, etc., proficient in both SQL and Excel)
Excellent communication skills and the ability to work cross-functionally, both internally and externally
Knowledge of copyright and music licensing
Knowledge of digital rights management products, especially for music
Day to day:
Resolve issues via Cases tool with partners (labels and publishers, collection society) - troubleshooting on content or UGC (user-generated content)
Troubleshooting – errors in content ingestion (capturing company data)
Educating partners on how to deliver content
Educating them on how music is used in our products
Content ingestion – manipulating big data, running queries (most queries are written)
Maintaining team wiki
Ensuring quality of music content in platform – evaluate whether content are deemed legible according to organisation policies
Reporting – Accuracy of publishing usage reports delivered (quarterly)
We regret to inform that only shortlisted candidates will be notified
EA Reference: R22104900 Chloe Zheng Qimei
Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544
ByteDance
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok ..
ByteDance
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.
Join us.
Join the Innovative BytePlus Team
As part of BytePlus, you'll help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create gamechanging solutions that help businesses to unleash their potential. You can help us to achieve our mission.
Key Responsibilities:
- Partner the business in terms of sales planning, systems optimisation and driving operational cadences such as pipeline reviews, forecast/budgets, gap closer plans etc
- Play a critical role in driving the Lead to Cash process
- Design, build and run Sales Incentive Programs, SPIFFS and Channel Partner Programs
- Drive business insights, measure ROI and assess risks
- Partner with BI to streamline and standardize reporting needs
- Support Partnership team initiatives and ad hoc projects
- Strong advocate for best practices and change management
Qualifications
Who You Are
Minimum Qualification
- Bachelor’s degree in Business, Finance or a quantitative field of study
- Self-starter with at least 5 years sales operations, planning and business partnering experience
- Well-versed in CRM (Salesforce) and lead-generation systems such as Apollo, Linkedin Sales Navigator etc
- Experience with BI systems and dashboards
Preferred Qualifications:
- Adventurous and capable of navigating through ambiguities in a high-growth environment
- Design, build and execute multiple projects and initiatives from 0 to 1
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
The Finance & Operations Senior Executive reports to the company founder and general manager (ex-eCommerce Architect at Razer and ex-Digital Marke..
The Finance & Operations Senior Executive reports to the company founder and general manager (ex-eCommerce Architect at Razer and ex-Digital Marketing Manager at Unilever) and plays a key role in our financial management, accounting and classroom operations. The ideal candidate would be someone who is comfortable to work independently with accounting or finance qualification and experience with an interest to be exposed on the more strategic aspects of managing finances and accounts as an individual contributor. The individual would also be keen to perform operational tasks up to 40% of the time. This is a hands-on role which requires financial prudence, attention to detail and a degree of self-management for our small and fast moving technology-enabled Education startup in Singapore and Malaysia.
Candidates with an accounting/finance qualification or with office administrator experience of all ages are welcome to apply. Only experienced candidates will be interviewed.
The executive will be involved in:
Developing and maintaining financial analysis and reporting activities for the company. Including financial modelling and budgetary controls. (30% of the time)
Administering and reconciling all general ledgers, tax documents, payroll and accounts receivables/payables reports. (30% of the time)
Systemising the financial workflow processes. (20% of the time)
Handling administrative and program operations matters with our vendors. (20% of the time)
Specific Responsibilities (Finance Related)
Develop and maintain financial analysis and reporting activities for the company. Maintain all financial records and files as per accounting standards required in Singapore & Malaysia (consulting our local corporate secretary).
Prepare finance reports and account reconciliation reports on a periodic basis.
Ensure maintenance of the general ledgers in SGD and MYR.
Prepare tax documents for timely filing of company tax in our Singapore & Malaysia entities with our corporate secretaries.
Manage account payable and receivable activities.
Support the annual financial audit processes through the preparation of standard reports as well as other custom reports as requested together with our corporate secretary.
Administer all payroll activities as well as oversee vendor payments etc via PayBoy, Stripe, Xero & PayPal.
Reconcile monthly general ledger balance, invoices and claims via our payroll software.
Assist management in contract administration for vendors, partner organisations, instructors and students.
Assist management in financial modelling and analysis for strategic planning.
Identify and resolve invoicing issues, accounting discrepancies and other financial related issues.
Specific Responsibilities (Operations Related)
Coordinate and manage end-to-end operations for training programs, including scheduling, venue arrangements, and material preparation.
Stationed at client premise on-site for a period of time for program execution with transport and food allowance.
Optimise onboarding processes for workshops and programs to ensure a seamless participant experience.
Use automation tools like Zapier and ChatGPT to improve workflow and service delivery.
Prepare and organise detailed notes with AI tools
Update our student guide and onboarding emails
Provide customer or client servicing support via text or email, ensuring prompt resolution of queries.
Register participants and submit necessary paperwork for SkillsFuture and HRDF claims.
Oversee logistical arrangements, including delivery and setup of training materials and equipment.
Ensure lesson materials are printed and sent to local/overseas post.
Send timely updates and reminders to participants about schedules, materials, and evaluations
Assist in tracking program budgets, stationery and ensuring cost-effective use of resources.
OUR CORE VALUES
The following eight values define our culture as a company. This is our TEAM PACT.
Trust in the team: “Own and share your zone of genius”
Experiment constantly to deliver impactful results
Attention to detail (attentiveness)
Management by context
Passion for education
Adaptability and flexibility creates flow
Curiosity leads to revelations
Teach and document knowledge for sustainability
BENEFITS
Work Laptop provided (on-loan)
WFH budget (one-time)
Annual Mental Health, Dental and Outpatient subsidy (may also be used to purchase personal health insurance)
NTUC Association & Lifestyle Membership
Access to free courses from CuriousCore and CC Learning Partners
14 days paid annual leave + 4 days self-care leave
14 days paid sick leave
Hybrid work environment (1 or 2 days in office every week)
* Note: Please share your favourite book and previous short courses attended in your application.
Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager..
Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.
Duties of Retail Operations Manager:
Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
Asset Management: Review and implement annual Asset Plans for each property.
Assist the Insurance Operations Manager with administrative duties related to motor and general insurance.
Communicate with insurance providers a..
Assist the Insurance Operations Manager with administrative duties related to motor and general insurance.
Communicate with insurance providers and both internal and external customers regarding new and renewal insurance quotes.
Handle insurance sales in the showroom and manage renewals for existing clients.
Supervise motor insurance sales activities.
Coordinate the processing of insurance documents.
Uphold ethical standards in all business interactions.
Ensure that the needs of both customers and the company are met.
Perform any additional duties as assigned.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
Assist the Sales & Business Development Department, focusing on the Building Services business unit to boost sales and enhance company profitability.
Preparing documents such as quotes, meeting notes, project inventories, and sales reports.
Identifying sales leads through platforms like LinkedIn, BCI, etc.
Conduct market research to pinpoint opportunities and trends.
Coordinating and negotiating to secure the best prices from suppliers for product procurement.
Ensure timely customer payments and support core business processes as needed.
Effectively communicate all information gathered or created to your direct supervisor and management.
Other tasks assigned by the Superior and Management.
APPLY NOW!!!
Excellent communication skills and the ability to build good interpersonal relationships.
Ability to work under pressure and meet tight deadlines.
Organized with the capability to multitask and maintain focus.
Kindly apply through ANY of the following methods:
Submit your application by clicking the APPLY button;
Email your resume to [email protected]. Please indicate #71680 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131
Job Description
Industry/ Organization Type: Heavy Machinery & Equipment
Position Title: Sales and Operation Executive
Working Location: Pe..
Job Description
Industry/ Organization Type: Heavy Machinery & Equipment
Position Title: Sales and Operation Executive
Working Location: Penjuru Close
Working Hours: 5.5 days, Mon to Fri (8am – 5pm), Sat (8am – 12pm)
Salary Package: Basic Salary + Performance Bonus
Duration: Permanent
Key Responsibilities
Develop and maintain strong relationships with clients, ensuring customer satisfaction and loyalty.
Coordinate sales activities, including managing inquiries, preparing quotations, and processing orders.
Collaborate with the operations team to ensure seamless execution of projects and timely delivery of equipment.
Monitor inventory levels and work with suppliers to ensure availability of necessary materials and equipment.
Analyze sales data to identify trends and opportunities for growth, providing insights to the management team.
Support the development and implementation of sales strategies to achieve company objectives.
Other necessary duties assigned by the superior.
APPLY NOW!!!
Diploma holder, preferably in Mechanical Engineering or a related field.
Good communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Candidates without experience are welcome to apply, training will be provided.
Kindly apply through ANY of the following methods:
Submit your application by clicking the APPLY button;
Email your resume to [email protected]. Please indicate #71212 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131
Job Description
Industry/ Organization Type: Transportation Service
Position Title: Operations Executive (Bus Transport)
Working Location: Pion..
Job Description
Industry/ Organization Type: Transportation Service
Position Title: Operations Executive (Bus Transport)
Working Location: Pioneer
Working Hours: 6 Days (Mon – Sat: 9am – 6pm)
Salary Package: $3,000 - $4,000 + OT + Performance Bonus
Duration: Permanent
Key Responsibilities
Schedule assignments for corporate clients.
Coordinate driving assignments with bus drivers based on client needs.
Manage feedback and suggest workflow improvements.
Monitor daily transport operations and coordinate during contingencies.
Report and maintain records of incidents and accidents for review.
APPLY NOW!!!
Responsible and detail-oriented team player.
Able to work in a fast-paced environment.
Proficient in Microsoft Office.
Available to handle contingencies outside of working hours.
Kindly apply through ANY of the following methods:
Submit your application by clicking the APPLY button;
Email your resume to [email protected]. Please indicate #71960 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641
Maintenance of our FactSet Systems: B-One system, and FactSet (SPAR/PA) system.