Operations Duties

• Terminal Cost Calculation: Calculate container/Cargo terminal costs based on operational requirements and relevant cost factors. Take responsibility for maintaining an accurate operational list, which includes capturing all chargeable units and those of partner slot units. This involves doublechecking data entry and verifying information to maintain data integrity.
• Collaboration with the Operational team, Finance team, and Digital team to gather necessary information, resolve any discrepancies, and ensure timely and accurate reporting.
• Maintain proper documentation of terminal costs and prepare reports which may include cost breakdowns, variance analysis, and trend analysis to improve the accuracy and efficiency of cost calculations, and reporting process.
• Verify and Issue POs under SAP for operational purchase pertaining to crew expenses and all other 3rd party principals outside of the Company.
• Assist operations team on other Solver minds CVP modules.
• Liaise with Treasury on issuance of banker’s guarantee for regulatory Authorities such as ICA, and cargo terminals.
• Facilitating cash to master in liaison with Operations and Treasury.

Finance Duties

• Prepare and post journals for month-end close (i.e. agency revenue, crew advances/bonus, logistics expenses reclassifications, and all adjustments relating to Agency). He or she is required to work independently and has a comprehensive understanding of GL codes and apply the necessary parameters for different financial transactions.
• Institute agency fee recoveries against Ship Management for services rendered pertaining to crew change fees and expenses.
• Liaise with other 3rd party principals and AR on agency fees and cost recoveries pertaining to agency services rendered in respect of crew change and other cost outlays incurred on behalf of such principals. This includes performing reconciliation, matching and clearing of GL account.
• Assisting the Operations team in monitoring and extracting invoices in relation to cost recovery.
• Extracting and sorting of PSA/PSA Marine invoices on a regular timely basis. This includes assisting AP to identify the cost center and advise AP on the ownership of the bills.
• Work with AP to ensure prompt process of vendors’ invoices including highlighting areas of concern and resolution on disputes.
• Resolve Cost team’s queries on voyage cost and vendor management.
• Analyse port rebates in PSA and JP in accordance with the Port Agreement/Contracts.
• Compute/distribute the apportioned proceeds across the relevant trades.
• Prepare monthly Admin Cost variance reports including highlighting exceptional cost to reporting managers.
• Prepare yearly admin budget and review quarterly admin re-forecast.
• Provide any other statistical reports as and when required.

Admin Duties

• Collate the Agency Monthly Performance (KPI) in consultation with the HODs as part of the monthly review exercise on our agency performance.
• Maintain and Update the Share Point page for the Agency Department.
• Manage the storage of documents within the agency and when required, to arrange proper labelling on documents for off-site warehouse storage. Periodically to review the documents stored off-site and where it is practical and permitted, conducts disposal of such documents.
• Assist the Agency dept in all admin functions including, season carpark renewal for agency staff, stationery needs, general upkeep of the agency area.
• Provide admin support for operations dept (in handling 3rd party principals) including hotel bookings, owner’s expenses payment arrangements, new vendor set-up, etc.

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures.

Qualifications

•  Diploma in Business Administration or equivalent.
•  3 years working experience with finance background.
•  Comprehensive understanding or experience with GL codes, independent journal preparation, cost recovery, vendor invoice processing, and financial reporting preferred.

Technical/Professional Skills

• MS Office proficiency.
• Ability to prioritize tasks and work under deadlines to ensure timely delivery of accurate cost information and departmental result.
• Strong attention to detail and analytical skills to accurately calculate and validate terminal costs.
• Shipping experience and/or knowledge of container/cargo terminal operations and related cost factors will be an added advantage.

POSITION DESCRIPTION AND RESPONSIBILITIES:-

• Acting as the point of contact between Company, internal and external stakeholders.
• Assist to register patients as and when required
• Assist the clinical team to follow up on query to external stakeholders
• Data Entries and ensuring minimal errors
• Responsible for managing and ensuring sufficient stocks for daily operations.
• Assist in coordinating logistics for operations
• Consolidating and compiling monthly updates from operations for reporting
• Handle patient inquiries via phone, email, and WhatsApp.
• Any other adhoc duties assigned.

QUALIIFCATIONS/REQUIREMENTS:-

• Min Diploma/”A” Level
• Good interpersonal and communication skills, including ability and experience in engaging with external stakeholders.
• Good team player and able to work independently.
• Computer Literate and able to use Microsoft Office
• Able to do Day Shift work up to 12 hours – 44 hours work week, including Weekends and Public Holidays

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Summary:

As an Operations Associate, it is a new rewarding experience everyday. Leading the ground crew under the directive of the operations executive, you will ensure that the bikes are relocated to the right locations for our users to enjoy our service, and also ensure high service standards from the rest of the ground crew.

Key Responsibilities:

1. Relocate bicycles to ensure optimal availability for Anywheel users
2. Assist with Anywheel events on both weekdays and weekends as required
3. Conduct physical dormitory checks and engage residents as part of community outreach
4. Support logistics and operations during national events, ensuring compliance with guidelines and safety standards
5. Conduct on-the-job training and evaluations sessions for new ground crew to ensure readiness and alignment with Anywheel standards
6. Act as a tester for new implementations within the Ops App to improve usability and functionality
7. Perform basic maintenance tasks to ensure bicycles deployed are serviceable
8. Support various ad-hoc tasks as directed by management to ensure smooth operations

Benefits:

• Time off replacement if working beyond stipulated hours or during weekends
• Basic bike servicing training
• Transport allowance

Job Description

1) Educating, upholding and guarding the consistency practice of company core values and organizational culture across all job sites

2) Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal

3) Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies

4) Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations

5) Ensuring effective OJT Training and upskilling of all operational staff on the latest robotic cleaning and maintenance standards to achieve highest standard of excellence and cost effectiveness

6) Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost effectiveness

7) Planning of manpower deployment at various site to meet the contractual requirement of clients

8) Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not recur

9) Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

10) Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.

Management Skills

1) Planning, compliance, organizational, analytical and decision-making skills

2) Oral and written communication skills

3) Tactful and discrete when dealing with people and confidential information

4) Leadership and motivational skills to rally people towards goals achievement

People / Technical Skills

1) Able to work well with the organisation and able to interact with all levels

2) Effective communication and interpersonal skills

3) Computer, administration and presentation skills

4) Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy -in

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Job Description

1) Educating, upholding and guarding the consistency practice of company core values and organizational culture across all job sites

2) Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal

3) Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies

4) Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations

5) Ensuring effective OJT Training and upskilling of all operational staff on the latest robotic cleaning and maintenance standards to achieve highest standard of excellence and cost effectiveness

6) Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost effectiveness

7) Planning of manpower deployment at various site to meet the contractual requirement of clients

8) Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not recur

9) Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

10) Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.

Management Skills

1) Planning, compliance, organizational, analytical and decision-making skills

2) Oral and written communication skills

3) Tactful and discrete when dealing with people and confidential information

4) Leadership and motivational skills to rally people towards goals achievement

People / Technical Skills

1) Able to work well with the organisation and able to interact with all levels

2) Effective communication and interpersonal skills, bilingual in both English and mandarin

3) Computer, administration and presentation skills

4) Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy -in

- responsible for sourcing of clientele base

- in charge of outlet daily operations

- collection of daily sales takings

- updating the POS system records for sales reporting

- independent and motivated individual

- time management skills

- experience in managing the whole shop outlet

- rostering of daily staff for operations

Job Overview:

The Operations Executive will oversee and coordinate cleaning operations, ensuring high-quality service delivery and operational efficiency across various project sites. The role involves managing cleaning teams, monitoring work schedules, maintaining equipment and supplies, and implementing strategies for continuous improvement. You will also be responsible for ensuring compliance with safety measures and managing budgets.

Key Responsibilities:

Coordination & Quality Service Delivery:

• Work closely with the supervisor and clients to ensure high-quality cleaning services are consistently delivered.
• Ensure cleaning teams adhere to safety protocols during operations at all sites.

Process Improvement:

• Compile and analyze data to identify areas for improvement in cleaning processes.
• Assist in developing and reviewing operational plans to improve work procedures and enhance service quality.

Reporting & Compliance:

• Review and submit daily cleaning job reports to management, ensuring accuracy and timely submission.
• Monitor and maintain stock levels of materials and equipment, implementing maintenance schedules for tools and machinery.

Team Management & Scheduling:

• Plan and deploy work schedules and manpower efficiently, ensuring tasks are completed on time.
• Support the capability development of staff and ensure effective work processes are in place.

Tender & Contract Management:

• Interpret tender specifications and prepare accurate quotations for cleaning operations.
• Assist in negotiating terms, conditions, and pricing, ensuring contract compliance and satisfaction.
• Ensure that budget guidelines are adhered to and report deviations with appropriate explanations.
• Raise purchase requests within agreed limits and follow up on contractual payments.

Risk Management & Conflict Resolution:

• Report potential risks related to contract changes and assist in resolving any existing conflicts.

Job Requirements:

• Minimum 3 years of experience in the cleaning or operations industry.
• Possession of a valid Class 3 driving license to transport workers to and from the dormitories and work sites.
• Strong interpersonal and communication skills with leadership abilities.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Flexible to work a 6-day work week, including Fridays, Saturdays, and Sundays.

Jobs Descriptions:

• Manpower planning - Recruit, train, assign, schedule, coach, counsel and discipline employees

• Communicate job expectations; planning, monitoring, appraising and reviewing job contributions

• Maintain safe and healthy work environment by following and enforcing standards and procedures

• Responsible for operation supervisors, with review/approval responsibility for all operations employees

• Maintain great relationships with key business partners

• Work closely with Operation Head and management team to set and implement policies, procedures and systems

Responsibilities

• Planning: Develop long-term plans and strategies for the company's success
• Managing: Supervise, hire, and train employees
• Analyzing: Analyze budgets to reduce costs and review contracts and purchase orders for quality requirements
• Improving: Identify areas for improvement and work with teams to develop solutions
• Managing quality: Manage quality assurance programs and review designs for quality
• Managing processes: Develop and monitor processes and procedures
• Managing risks: Anticipate and track operational risks and provide solutions
• Managing resources: Plan the use of materials and human resources
• Managing documentation: Create and monitor personnel documentation to ensure it complies with regulations

Job Overview: We are seeking a creative, independent and driven Part-Time Operations Specialist to support our efforts in executing growth strategies across various aspects of the business, especially marketing.

The ideal candidate will be proactive, detail-oriented, and passionate about Events industry, with the willingness to get hands on and the openness to undertake various tasks across functions.

Key Responsibilities:

Marketing:

• Assist in planning and creating engaging content for digital platforms, including social media posts, blog articles, etc.
• Conduct research on market trends, competitors, and consumer behavior to help inform marketing strategies and ensure relevant content.
• Research and email outreach to potential partners/customers to setup discussion meetings
• Exhibition Booth manning & pitching

Floristry/Event Support:

• Assist with the planning and execution of projects (eg. logistics planning)
• Hands-on floristry: Cleaning, dethorning, packaging fresh flowers
• Decor installation: Must be physically able to lift weights and work on hands-on installation projects
• Wedding Actual Day Coordination

Requirements:

• Education: Pursuing or completed a degree in Marketing, Communications, Business, or a related field. Candidates from top universities preferred.
• Experience: Previous experience in marketing or a related field is a plus
• Skills: Strong written and verbal communication, creativity, social media savvy, and basic knowledge of digital marketing tools.
• Tools & Technology: Familiarity with social media platforms, content management systems, and basic design tools (e.g., Canva, Adobe Suite) is a plus.
• Organizational Skills: Ability to prioritize tasks, meet deadlines, and work efficiently in a remote or office environment.
• Self-motivated, detail oriented and comfortable working independently and collaboratively with a team.

If you’re passionate about fast paced, events & project based industry, we’d love to have you on our team!

Responsibilities:

1. Outlet Operations Management:

• Oversee day-to-day operations to ensure efficient and effective service delivery.
• Monitor and maintain operational smoothness, addressing any issues or bottlenecks promptly.

2. Equipment Maintenance:

• Manage equipment servicing, maintenance, and repair issues to minimize downtime and ensure optimal performance.
• Coordinate with vendors and service providers to schedule maintenance activities and resolve technical issues.

3. Premises Upkeep:

• Ensure that the clinic premises are well-maintained, clean, and in compliance with safety and hygiene standards.
• Address any facility-related issues promptly and coordinate necessary repairs or improvements.

4. Stock Management:

• Collaborate with the procurement department to manage stock levels, including ordering and storage of products.
• Liaise with internal and external stakeholders to ensure timely delivery of supplies and optimize inventory management.

5. Communication Facilitation:

• Act as a bridge between the clinic and back-office functions, facilitating seamless communication and coordination.
• Relay important information, requests, and feedback between different departments to ensure alignment and efficiency.

6. Vendor and Stakeholder Management:

• Liaise with suppliers, inspectors, contractors, and agents to ensure smooth operations and timely resolution of issues.
• Establish and maintain positive relationships with external partners to support the clinic's operational needs.

7. Customer Service:

• Handle client inquiries, complaints, and feedback promptly and professionally, ensuring a positive customer experience at all times.

8. Ad-Hoc Tasks and Administrative Support:

• Assist with ad-hoc tasks and projects as assigned by management, demonstrating flexibility and adaptability.
• Provide administrative support as needed, including documentation, record-keeping, and coordination of meetings or events.

Requirements:

• Bachelor's degree in administration, business management, or a related field (preferred).
• Previous experience in operations management, preferably in a healthcare or aesthetics clinic setting.
• Strong organizational and problem-solving skills, with the ability to prioritize tasks and manage multiple responsibilities effectively.
• Excellent communication and interpersonal skills, with a focus on fostering collaboration and teamwork.
• Proficiency in Microsoft Office

Job Highlights:

• Can start immediately
• Conducive working environment to learn and grow professionally

Job Responsibilities:

Procurement -

• Vendor sourcing for construction materials/equipment from international and domestic markets
• Assist to prepare tender packages for bidding purposes
• Liaise with suppliers and vendors on product information and purchasing orders
• Handle all shipping documentations; incoming shipments, tracking of shipment, import permits payments, and other shipping documentation related responsibilities
• Liaise with forwarders and transporters to ensure timely delivery of shipment to various destinations
• Keep track of inventory and stock, replenishing when needed
• Overall provide smooth coordination for the daily flow of operations

General Administration -

• Answer phones calls and emails, responding to client requests and enquiries
• Schedule and coordinate with clients
• Manage and update company databases
• Provide administrative support to colleagues or projects as needed

And any other tasks assigned.

Job Requirements:

• Fluent in English and Mandarin to liaise with Mandarin-speaking suppliers
• Possess at least a post-secondary certification
• Relevant working experience would be advantageous
• Must have computer skills including familiarity with Microsoft Office
• Able to work independently and in a team
• Open to learning and adaptable to changes
• Good time management and organisational skills

· Enable client activities through timely action on client requests with high precision

· Leverage leading technology tools to automate and improve efficiency

· Collaborate well with partners from various functions and come up with innovative solutions for our clients

· Maintain client privacy by demonstrating sensitivity and keen understanding of data confidentiality

· Protect the bank by maintaining in-depth awareness of potential breaches and act proactively to prevent their occurrence.

Skills and Qualifications:

· University degree, preferably in banking or finance related discipline

· Several years of experience in bank operational roles, preferably wealth management related

· Keen understanding of client lifecycle processes which includes documentation, screening and static change

· Good client service mindset with excellent communication and problem solving skills

· Strong risk and control mindset with a structured and logical approach to analysis and problem-solving

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

Operations Supervisor Duties:

• Manage and lead a team responsible for completing complex tasks in an efficient and profitable manner
• Establish and maintain effective working relationships with all internal and external contacts
• Direct and monitor employees’ work, including resource allocation and level of performance
• Create and implement schedules, procedures, and work instructions
• Monitor, evaluate, and meet with employees
• Regularly provide employee feedback
• Assist in the development and implementation of company policies and procedures
• Constantly monitor and manage day-to-day activities of employees

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

1. Processing employee data and support hiring process
2. Processing daily attendance and update to HR & Payroll Software
3. Assisting in roster Planning
4. Assisting in operational related paper work and annual evaluation security agency license renewal
5. Able to work in shift and 6 working days per week
6. Support Opeartions Team

• Identifies operational problems by observing and studying the functioning and performance of systems.
• Provides operational management information by collecting, analyzing, and summarizing operating and engineering trends.
• Identifies priorities by assessing operational objectives like cost savings, energy conservation, and environmental quality.
• Investigates complaints and suggestions by interviewing process supervisors and operators.
• Develops operational solutions by defining, studying, estimating, and testing alternative approaches.
• Anticipates operational problems by studying operating targets, modes of operation, and unit limitations.
• Maintains safe and healthy work environment by following and enforcing standards and procedures and complying with legal regulations.
• Updates job knowledge by participating in educational opportunities, reading publications, and participating in professional organizations.
• Great research and reporting skills
• Strong understanding of operations, services, and applications
• Excellent engineering and manufacturing control
• Good analytical and problem-solving skills
• A talent for technical innovation understanding

1) Educating, upholding and guarding the consistency practice of company core values and organizational culture across all job sites

2) Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal

3) Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies

4) Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations

5) Ensuring effective OJT Training and upskilling of all operational staff on the latest robotic cleaning and maintenance standards to achieve highest standard of excellence and cost effectiveness

6) Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost effectiveness

7) Planning of manpower deployment at various site to meet the contractual requirement of clients

8) Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not recur

9) Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

10) Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committe are submitted accordingly.

Management Skills

1) Planning, compliance, organizational, analytical and decision-making skills

2) Oral and written communication skills

3) Tactful and discrete when dealing with people and confidential information

4) Leadership and motivational skills to rally people towards goals achievement

People / Technical Skills

1) Able to work well with the organisation and able to interact with all levels

2) Effective communication and interpersonal skills

3) Computer, administration and presentation skills

4) Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy -in

Job Description

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Skills and Qualifications:

1. Minimum Bachelor’s degree in any discipline
2. At least 5 years of proven experience in the cleaning industry, facility management or building maintenance with at least 5 years in a managerial capacity
3. Leadership skills, with steadfast resolve and personal integrity
4. Strong organizational and strategic planning skills
5. Excellent interpersonal, communication (both verbal and written) and client interfacing skills
6. Strong problem-solving skills and driven to achieve results
7. Strong decision making, planning and prioritization skills
8. High motivated with passion to drive changes for the business operations

Location: Singapore

Employment Type: Full-Time

Eligibility: Singapore Permanent Residents and Citizens only

Job Description:

We are looking for an Operations Professional with relevant work experience to join our team. The ideal candidate will be able to adapt to the fast-paced environment of a startup.

1. User Growth:

◦ Develop and execute strategies to attract and retain users.

◦ Analyze user behavior data to identify growth opportunities.

◦ Work closely with the marketing team to optimize user acquisition channels.

2. Event Planning:

◦ Plan, organize, and execute company events and promotional activities.

◦ Collaborate with cross-functional teams to ensure successful event execution.

◦ Measure and report on event outcomes and effectiveness.

3. Data Analysis:

◦ Collect, analyze, and interpret data to guide decision-making processes.

◦ Create and maintain dashboards and reports for various business metrics.

◦ Provide actionable insights to improve operational efficiency and user experience.

4. Collaboration and Communication:

◦ Coordinate with internal teams to ensure smooth operational workflows.

◦ Communicate effectively with team members and stakeholders.

◦ Contribute to team meetings with insights and recommendations.

Requirements:

• Bachelor's degree in Business Administration, Marketing, Data Science, or a related field.

• At least 2 years of experience in operations, marketing, or data analysis.

• Strong analytical skills and experience with data analysis tools (e.g., Excel, SQL, Google Analytics).

• Excellent organizational and event planning skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team in a fast-paced environment.

Requirements:

- Minimum Bachelor’s degree, with a preference for candidates with a Master’s degree or higher.

- 3-5 years of experience in operations.

-Preferably bilingual in Chinese and English

- Ability to adapt to the fast-paced environment of a startup.

Benefits:

- Company benefits include but are not limited to the following items:

Health insurance: The company provides health insurance for employees.

Training and development: Offers career development opportunities and training courses to support employees' personal and professional growth.

Afternoon tea: Provided every Friday afternoon.

Social activities: Regularly organizes employee events and team-building activities to promote teamwork and cohesion.

Access to office amenities: Gym and Swimming Pool Access

Women's growth plan: Such as Women's Leadership Training: Provides specialized leadership training courses tailored for female employees to help them develop leadership skills and confidence.

Application Instructions:

Please submit your resume and cover letter.

OUR COMPANY

TrialCap specialized in providing financing solutions for Phases 1 through 3 clinical trials in the biotech and medtech sectors focusing on leveraging tax rebates for R&D activities. With over 20 years of industry experience, we provide flexible financial support for the life science industries to bring innovative treatments to market for patients. Our financing solutions are designed to alleviate the financial burden on emerging biotech and medtech companies, enabling them to focus on research and development relieving some pressure of securing capital.

THE POSITION: Loan Operations

Key responsibilities:

• Collaborate with the deal team to ensure that operational processes to support loan transactions are in place, including but not limited to, payment and receipt of funds, covenant testing, Conditions subsequent, coverage ratio and any other transaction specific conditions are correctly monitored and actioned
• Collaborate with external service provider and affiliates on fund flow, division of responsibilities, transaction bookings, repayments, rate resets, agency function and transaction specific ongoing information delivery and storage and covenant testing
• First point of contact with borrower and responsible for monitoring the status of loan transactions
• Support the deal team on structuring and due diligence of transactions
• Project task group to select and implement loan management system
• Continuous process improvements
• Other ad-hoc duties assigned

Requirements:

• Relevant degree
• At least 5 to 8 years of relevant working experience
• Prior experience in loan / fixed income operations required
• Experienced in using loan management software
• Independent, driven and able to work in a fast paced environment and under pressure
• Detailed oriented, hands-on, meticulous and able to multi-task
• Excellent interpersonal, communication and organization skills