Job Summary
Housekeeper is responsible for maintaining cleanliness and order in guest rooms, public areas, and other facilities within the hotel.
Job Responsibilities
● Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing;
● Ensure all rooms are cared for and inspected to meet cleanliness and hygiene standards;
● Protect equipment and make sure there are no inadequacies;
● Notify superiors on any maintenance issues including damages, deficits and disturbances;
● Deal with reasonable complaints/requests with professionalism and patience;
● Managing cleaning supplies;
● Check stocking levels of all items required for replenishments and replace when appropriate;
● Adhere strictly to rules regarding health and safety and be aware of any company-related practices; and
● Any other duties as required by the Company and the Management.
Requirements
● Proven experience as a Cleaner or Housekeeper.
● Related experience in a hotel or residential services as a housekeeper is a plus.
● Ability to work with little supervision and maintain a high level of performance.
● Customer-oriented and friendly.
● Prioritization and time management skills.
● Time sensible without compromising quality.
● Good communication skills.