General Overview

The Operations Research Analyst will be responsible for applying advanced analytical and mathematical methods to optimize LNG throughput operations within our business group. The successful candidate will work closely with cross-functional teams to develop and implement models, algorithms, and decision support tools to improve efficiency, minimize costs, and enhance overall business performance.

Roles and Responsibilities

• Conduct comprehensive analysis of LNG throughput processes and identify areas for optimization and improvement.
• Develop mathematical models, algorithms, and simulations to solve complex business operational problems related to LNG storage optimisation, scheduling, and slots allocation.
• Collaborate with engineering, logistics, and commercial teams to gather relevant data and insights for modeling and analysis.
• Utilize optimization techniques such as linear programming, integer programming, mixed-integer programming, simulation, and stochastic optimization to improve decision-making processes.
• Design and implement decision support systems to assist operational teams in making real-time decisions related to LNG throughput.
• Analyze operational data and performance metrics to assess the effectiveness of implemented solutions and identify further optimization opportunities.
• Communicate findings and recommendations to stakeholders through clear and concise presentations, reports, and visualizations.
• Stay abreast of LNG industry trends, emerging technologies, and best practices in operations research and apply relevant advancements to enhance LNG throughput operations.
• Collaborate with external partners, consultants, and research institutions to leverage expertise and resources for solving complex operational challenges.

Work Experiences

• Minimum of 5 years of experience in applying operations research techniques to solve real-world problems, preferably in the energy or LNG industry.
• Proficiency in mathematical modeling, optimization algorithms, and simulation tools such as MATLAB, Python (NumPy, SciPy), or R or GAMs.
• Strong analytical skills with the ability to translate complex data into actionable insights and recommendations.
• Experience with software tools for optimization (e.g., Gurobi, CPLEX) and simulation (e.g., Arena, Simio) is highly desirable.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and present technical information to non-technical stakeholders.
• Demonstrated ability to manage multiple projects simultaneously and deliver results within tight deadlines.
• Knowledge of LNG operations, supply chain management, and energy market dynamics is a plus.

Education Requirements

• Degree in Operations Research, Industrial Engineering, Applied Mathematics, or a related field from a reputable university.

We are looking for a business analyst as part of the core project team, who will be responsible for bridging the gap between customer needs and challenges and translating them into operational workflows and processes.

The successful candidate will be a key player in the delivery of port management information system projects and needs to be comfortable working with a cross competency team of project managers, service designers, UI designer and developers.

You will be part of a highly skilled and focused team, leveraging Wärtsilä’s significant R&D resources and networks with a direct impact on developing and implementing smart port technologies together with customers and development partners.

To be successful in this role one must be highly self-motivated and organized, with a keen eye for detail. There is also a need to be highly structured and be able to work with requirements documentation (Jira, excel or word documents). The position’s location is Singapore.

Experience level

Responsibilities:

· Work with product manager, product expert or project manager to identify customers' business requirements

· Ability to work with a team to identify and document customer operational workflows and processes - while understanding business context behind workflows

· Ability to identify end-user roles and responsibilities in relation to the system, to comfortably articulate to end-users on business benefits behind optimizing or automating workflows based on the Wartsila solution provided

· Create process maps or workflow diagrams to illustrate what aspects of the workflow will be automated

· Engage in regular dialogue with the program manager to ensure project alignment with broader project goals and milestones

· Be open to assisting in project tracking, risk management, and coordination of various project elements but in a supporting role to the project manager or program lead

· Work closely with a service designer to enhance service delivery and user experience within port operations. Contribute to the design of user-centric processes that optimize customer interaction and operational efficiency.

· Actively engage with customers to understand and document their requirements. Ensure that these requirements are comprehensive and accurately reflect customer needs.

· based on finalized requirements, to work with project managers in crafting test cases and criteria based on customer workflows

· be open to test and review built/configured application to ensure that developed work fulfils customer requirements and submitted work items

· be open to continuous improvement by incorporating customer feedback into ongoing service design and process optimization, ensuring that identified workflows are responsive to customer needs and industry developments.

Requirements

· A bachelor’s degree in business administration, operations management, or a related field.

· Minimum 5 years working experience with at least 3 years as a functional or business analyst

· Prior experience in port operations or a closely related field is highly desirable.

· Strong ability to analyze data, interpret customer requirements, and translate them into operational workflows.

· Excellent verbal and written communication skills. Ability to work effectively with cross-functional teams.

· Understanding of agile principles and experience in participating in agile projects

· Familiarity with modern technology tools and software used in logistics and port operations.

· Ability to adapt to changing requirements and integrate customer feedback into service design.

· Ability to understand and converse in mandarin is a plus

· Familiar with Jira or Zoho is a plus

· Experience in managing projects is a plus

This role offers a unique opportunity to contribute to the efficiency and effectiveness of port operations, ensuring that projects are delivered successfully and meet the evolving needs of customers.

The Customer Success Analyst is responsible for enhancing the team’s performance, giving better visibility to our company, and improving the scalability of our department. The CS Analyst ensures that we cover every customer with a higher level of engagement and best-in-class services. The CS Analyst has a dedicated focus on our data to enhance the practices of our department, focused on driving operational excellence and efficiency of our CSM team. The CS Analyst provides information to our department for decision-making to improve the overall customer success functions with the goal of building brand advocacy. The Customer Success Analyst will be responsible for supporting the effective implementation, rollout, and ongoing management of the Gainsight platform. The integration of Gainsight is one of the first of many new initiatives surrounding the development of a holistic Customer Success organization. This role is an important piece of ABS Wavesight’s customer-centric strategy, as driving the effectiveness of the platform will lead to critical insights into the health of our customer base and contribute significantly to ABS Wavesight’s customer-centric focus.

What You Will Do:

• Provide information and assistance to implement and improve customer success strategies.
• Create and improve customer success processes and procedures, to include creating repeatable processes for our team members to improve efficiency.
• Implement and manage a continuous improvement process for our customer success processes and procedures.
• Understanding our customers and keeping up with customer’s needs to communicate to our multiple departments.
• Analyze customer types and needs to pair with the right Customer Success Manager to further build on the customer relationships and to confirm workload efficiency.
• Provide input to our customer segmentations, journey mapping, user personas, and best fit customer profile based on data collection and analysis.
• Predict hiring needs through data analytics.
• Measure and report on the CSM Departments performance metrics.
• Define and Measure department KPIs with the Head of Customer Success.
• Aggregate data from multiple sources to create actionable information for the organization.
• Manage and monitor the CSM Departments Customer Surveys.
• Monitor customer feedback metrics like NPS, CSAT and CET for actions to improve the feedback.
• Incorporate Risk Management practices and procedures to report on and create actions for system breakdowns, at-risk customers, Customer success team member burnout with steps to mitigate the risk.
• Deliver reports to help the team gain clear visibility of the Customer Success functions and customer data.
• Review and recommend any tools to aid the department in achieving their objectives and goals.
• Through data analysis, make suggestions and improvements to our overall customer engagement model.
• Perform with a high level of autonomy, reporting to other internal DS teams regularly on customer and business data.
• Stay current on product features, product best practices, and product roadmap.
• Stay current on the assigned customers market, industry knowledge, competitive market, and the DS brand knowledge.
• May perform Customer Success Manager activities on occasions and attend customer meetings.
• Support business strategy development for the Customer Success team and manage mapping, documenting and implementing CS processes as they apply to Gainsight, providing significant input into which process should be rolled out when.
• In partnership with internal technical teams, configure and deploy Gainsight to internal customers (including system configuration, assistance with external integrations, reports, dashboards, workflows and necessary trainings).
• Partner with cross-functional teams to ensure alignment on the most significant contributors to overall customer health, and configure and maintain a customer health scorecard that reflects customer data.
• Develop a keen understanding of the organization’s sources of risk, as well as positive trends, and effectively report on both.
• Collaborate on the design of Gainsight-driven business rules that analyze customer data and trigger actions for the Customer Success team to proactively engage with customers.
• Make recommendations to improve efficiencies through development and adoption of best practices and standardized procedures.
• Monitor System performance, data integrity and user activity to make recommendations on continuous improvements.
• Educate and train sales, marketing and senior leadership professionals on Gainsight functionalities and dashboards.
• Conduct new Customer Success Management department onboarding.
• Capture and research customer escalated complex issues and monitors resolution to closure.

What You Will Need:

Education and Experience

• Bachelor's degree or appropriate experience required.
• Typically requires a minimum of five (5) years of project management or business analyst experience.

Knowledge, Skills and Abilities

• Incumbent has developed proficiency through work experience or through job-related training. Works with a limited degree of supervision. May act as a resource for more junior colleagues, or those with less work experience.
• Proficient in managing data
• Excellent critical thinking skills; is able to break down ambiguous problems into concrete, manageable components and think through optimal solutions
• Data analytics and business intelligence skills
• Ability to converse with users at all levels, including executive or owner level
• Ability to analyze complex situations, development actions plans and lead resources to achieve key objectives
• Working knowledge and understanding of Microsoft Word, Excel, PowerPoint, Dynamics CRM, and customer success platforms
• Must be able to travel to customer sites and other events
• Intellectual curiosity about our customers, our industry, and Customer Success in general.
• Working knowledge of the ABS Health, Safety, Quality and Environmental Management System.

It Would Be Nice If You Had:

• Maritime industry experience is preferred.
• SaaS experience is preferred.
• Nautical Systems product line experience is preferred.
• Experience delivering business intelligence through a similar role is preferred.

Reporting Relationships:

Reports directly to Customer Success Director or Customer Success Operations Manager level position.

Job Responsibilities and Duties

• Support the Operations Manager in the monitoring and analysis of performance data such as KPI and productivity reports, as well as financial data such as billing reports and account P&L.
• Prepare the warehouse operational report and ensure actual cost are kept within budget.
• Identify opportunities and implement cost-saving initiatives to reduce operational costs without compromising service level.
• Assist team member to provide creative and innovative approaches to solve different kinds of supply chain problems.
• Collaborate with different team members to fine-tune existing solutions within the warehouse or implement new software.
• Assist in determining the factors of errors in Business Central and provide solutions for rectification.
• Spearhead continuous improvement projects within the warehouse, from process gap identification to solution design and implementation, as well as operational change management.
• Work closely with large datasets to retrieve data and compile it into digestible and actionable dashboards for effective decision making.
• Proactively monitor the trends in the reports, understand the changes on the warehouse utilisation or operational environment and work together with Operations Manager to explore reasons behind and actions to drive performances accordingly.
• Prepare Jet Reports for departments if needed and assist in resolving the Jet Reports issues (Will be migrating to Power BI).
• Prepare monthly reports such as
• Stock balance reports and billing reports for 3PL & 4PL clients
• Sample report for Inter-company
• Warehouse utilisation report (Migrant to Power BI)
• Secondary assembly services billing for Inter-company
• Support Operations Manager in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities (3PL & 4PL).
• Review 3PL, 4PL, inter-company W&D agreements and assist in preparing agreements.
• Review external warehouse agreements and assist in renewing.
• Attend to other ad-hoc duties as assigned.

Job Requirements

• Bachelor's degree from an accredited university or college in computer science.
• Work experience as a data analyst or in a related field.
• Ability to work with stakeholders to assess potential risks.
• Proficient in Microsoft Excel (including pivot tables)
• Power BI and Business Central will be a plus
• Detailed oriented and numbers driven.
• Good understanding of the value creation in supply chain with respect to the overall business objective.
• Ability to analyze existing tools and databases and provide software solution recommendations.
• High-level experience in methodologies and processes for managing large-scale databases.
• Demonstrated experience in handling large data sets and relational databases.
• Understanding of addressing and metadata standards.
• High-level written and verbal communication skills.

Responsibilities:

You will ultimately hold responsibility as the Singapore regional logistics order to shipment, subject matter expert. Understanding and representing everything about spare parts order through successful customer shipment will be the focus of this role. Duties involve but are not limited to: shipment monitoring and status, supply chain services, inventory control, WMS / ERP system reconciliation, critical parts availability, B2B order management, shipment of products via approved carriers, and third-party warehousing.

Evaluate customer support and field service commitments to ensure customer requirements are met. Provide data analysis for improvement cycles; and participates in process/rating improvement efforts. Assists in developing logistics plans, procedures, and best practice.

Transact and maintain spare parts inventory to ensure inventory accuracy. Work with cross-functional teams to optimize parts availability and collaborate with other functional logistics team members to identify requirements and to meet project deliverables. Focus will be customer support and inventory management as well as collaborations with internal and external stakeholders. Influencecustomer satisfaction, driving value-added efficiencies for the company as a whole.

This role will be a remotely managed. Successful candidate will be self-motivated, working with minimal day to day operational instruction. Key responsibilities include:

• Support multiple business functions (from Global Customer Care centers to Field Engineers) to assist and resolve spare parts inventory discrepancies by transacting, reconciling, creating manual orders, cancelling orders and intercompany invoices and reversing transactions.
• Act as logistics point of contact addressing internal customer spare parts order status requests and ensuring smooth progression accordingly.
• Review EDI feeds to ensure any required manual orders are created for Field Engineers and to reprocess any EDI errors.
• Continuous training support for Global Logistics and Regional Admins to ensure proper order and delivery process flow.
• Reconciliation of inventory OHB issues, understanding / driving RCCA, overall ensuring high levels of inventory accuracy thus minimizing order delays.
• Organizes and handles a variety of logistics issues in a Service Logistics environment.
• Resolve receiving discrepancies for inbound customer spare parts returns in a timely manner. Address repeated, systemic issues by identifying long-term solutions.
• Assist parts escalations team for urgent P1 (priority) orders to ensure parts inbounded passes quality inspections, country of origin (COO) and Harmony Tariff Schedule (HTS) codes are loaded in SAP, monitor shipments until order is delivered to ensure it reaches the Field Engineer (FE) in a timely manner.
• Monitor aging inventory – Keep oversight of global inventory locations ensuring material is progressing as expected. Work with Management and key operational stakeholders to resolve any obstacles preventing expected material flow.
• Support user acceptance testing (UAT) scenarios testing for platform updates in vendor program management or internal SAP changes.

Requirements:

• Excellent written and verbal communication skills.
• Excellent analytical, problem-solving and organizational skills are required.
• Proven track record of surpassing objectives and delivering exceptional results.
• Working knowledge in SAP and 3PL Warehouse Management Systems
• Understanding of global trade and compliance rules / regulations
• Ability to perform multiple actions across multiple regions.
• Strong data, computer and analytical/problem solving skills and presenting solutions
• Self-driven and able to work under pressure with a sense of urgency
• Collaborative and team-oriented attitude, willing and excited to work with a global team
• Prior experience in logistics operations in freight, warehousing, courier modes, Inventory, SOX compliance and third party return experience is desired.

Education & Experience:

• Bachelor’s degree in Logistics & Supply Chain, Business Administration or Material Management or equivalent experience in a Logistics environment.
• Minimum 2-3 years related industry experience in supply chain, inventory control or distribution and logistics.
• Demonstrated ability to manage multiple projects.
• Proficient in Excel, Access and Microsoft Office applications.
• Experience in SAP or other ERP systems.

Responsibilities:

- Develop a comprehensive Macro property strategy for key Southeast Asian (SEA) countries, ensuring timely completion of regional network planning to facilitate the progress of new store developments.

- Lead the analysis and evaluation of potentialnew stores, including location analysis, market catchment research and sales forecasts.

- Gather and analyse market and competitor data, conduct research on various regional business districts and communities, and generate strategic insights to support new store development projects.

- Produce evaluation and analysis reports, ensuring that new site selections align with company standards, and establish a database containing information on target area business districts, commercial entities, and community projects·be the key contact with company appointed data supplier and be involved in the sales/or site feasibility linear regression model setting up.

-Provide sales forecasts to the local property team for all proposed new sites·Validate new store proposals submitted by each country.

-Conduct a review of sales performance three months after the store opening

Requirements:

- Bachelor's degree in Real Estate, Business Administration, or related field; advanced degree preferred.

-Minimum of 5 years of experience in real estate analysis, investment, or asset management.

-Deep understanding of real estate markets, investment strategies, and industry best practices.

------------- Send me your resume via WhatsApp ❤

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I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com EA Registration Number: R22108564

Data provided is for recruitment purposes only Business Registration Number: 201735941W. Licence Number: 18S9037

Reporting to the Finance Manager, the Senior Finance Ops Analyst will play a key role in the Finance team to deliver the full spectrum of professional accounting and finance activities to Woh Hup (WH) Group of companies. This position offers the opportunity to gain a deep expertise within the finance function with the ability to work with senior stakeholders, and to lead and drive business optimization projects from the planning through to implementation.

Given the dynamic nature of the business, the below is a non-exhaustive list of deliveries expected from the candidate. However, it covers the foundation responsibilities and capabilities that are required for the candidate to be successful in this role.

• Financial accounting and reporting: preparation of audited financial statements in compliance to professional accounting standards and external auditor requirements, supporting business new ventures through providing finance and accounting advice, and supporting initiatives to adopt new accounting standards.
• Transactional accounting and closing processes: perform month-end close activities including accurately recording and reviewing financial transactions, overseeing critical accounts payable and receivable processes, preparing submissions to external auditors, IRAS and other parties, and identifying ways to mitigate risks and continuously improve. Ensure a strong risk and control environment throughout.
• Cost accounting and reporting: Analyze the main drivers of performance and confidently explain to senior stakeholders the reasons for variances. Confidence in driving improved cost control and insights with business stakeholders.
• Planning and Appraisal: Input to the business planning, budgeting and forecast processes, and produce management information reports to help drive decision making by senior stakeholders. Proactively highlight business value drivers and risks with business leads.
• Change management and growth opportunities: Support and shadow the Finance Manager as the finance lead for transformation and growth projects, e.g. but not limited to new market/business expansions, driving operational excellence in finance operations, project managing the implementation of new systems and digital transformation.
• Adherence to safety in the workplace

The ideal candidate should have:

• A degree in Finance/ Accountancy/ Banking or equivalent.
• Minimum 4 years of relevant experience and expertise across the spectrum of Finance competences with solid foundation in financial accounting, operational accounting and reporting, and working knowledge of IT systems implementations. Finance professional qualification and SAP knowledge preferred. Exposure to Treasury and Tax will be useful.
• Confident in managing large and complex data sets in Excel and in a wider digital environment. Able to assess data, extract insights from financial and accounting software and navigate between different types of digital tools to produce results. Continuously learning new and better ways to manage and analyze data to support business outcomes.
• They are an effective communicator with ability to gain the confidence of various internal and external parties building on strong knowledge and understanding of the business drivers, value and risk. They also possess an eye for detail and are results oriented, willing to challenge the status quo and strive for continuous improvement.
• MNC experience will be valuable from the perspective of systems and processes and of reporting and accounting in compliance with local and international standards. Experience in the construction / asset-heavy industries would also be valued.
• The individual has strong project management skills and has experience contributing towards formalizing processes and systems and in enhancing the performance of the finance function - and at the same time proven flexibility with ability to create, develop and adapt in the face of a dynamic situation.
• Strong growth mindset and high personal integrity. A team player, with a positive proactive approach to managing and solving problems. Ability to collaborate across different teams is key.

Position

In a challenging and multicultural environment, we seek a Support Analyst to join our ISAP/GIT/DEC – Digital Excellence Center.

The ideal candidate should possess a strong background in IT support, excellent problem-solving skills, and a proactive attitude. The candidate should exibit good verbal and writing communication skills for efficient and smooth interatin with other team members in both Singapore and Paris hubs. In addition, need to have interest in learning new technologies and software factory tools supported by the team such as datawarehouse, AI, DevOps tools, etc.

The position requires autonomy and reliability in performing duties while maintaining good communication with the rest of the Global IT ecosystem as well as the ability to work on multiple projects concurrently.

Qualifications and Profile

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 2+ years of experience in supporting or developing application.

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/

problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background (basic/intermediate knowledge of databases, application servers and programming languages)

- Excellent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Possesses strong written and verbal communication skills in English.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, cybersecurity

- Programing or scripting skills for automation purpose.

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

The Data Framework provides a central data store for all the Front Office Orders, RFQs, Transactions and Collateral information. It also provides Market Data sourcing, Data distribution, client, instrument and referential data and is driven by an electronic Data Dictionary application : Collibra. It acts as a source of data for different regulatory reporting (MIFID 2 , SFTR , MAR etc).

Main Responsibilities

• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, BA’s to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specification of business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank
• Interaction with developers to define implementation specs
• Interaction with other IT teams to explain and communicate on Data services
• Assisting with the daily operations through scrum, Jira and Kanban, techniques.

Qualifications and Profile

• Strong Communication to bring consensus on requirement.
• Strong functional knowledge of financial product & regulatory reporting
• Knowledge on the MIFID2/SFTR/EMIR / any APAC transaction regulatory reporting principles is desirable.
• Experience of capital market processes, e.g. Pricing, Sales/Trader workflow, etc
• Exposure to microservcies based architecture, Kibana, Collibra is a plus
• Strong problem solving skills with ability to think out of box.
• Excellent communications and proven documentation capabilities.
• Skilled in Data analysis using database queries (Sql/Oracle/Sybase),TSQL
• A knowledge of FPML & XML/XSLT/XPath would be an added advantage

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Description:

1. Provide on-going application support and be involved in various stages of the SDLC with lead project teams.
2. Perform user requirement analysis for the development / implementation of new systems and/or enhancements to existing systems.
3. Evaluate potential solutions and make recommendations to resolve business problems.
4. Involvement in the system integration testing phase prior to implementation.
5. Plan and coordinate end-user training for any system implementations or enhancements.
6. Liaise closely with business users and build good rapport.
7. Liaise closely with project teams on test case reviews, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
8. Support the team in defining project requirements, tracking and documentation.
9. Provide 24/7 primary application maintenance support, rotational basis.
10. Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.
11. Assist team in Change Approval Board and Pre-commissioning preparations.
12. Lead team and front users in problem investigations and resolutions.
13. Review Vendor SLA reports.
14. Create/Update SOPs.
15. Support transition phases from project to operations.

Requirements / Qualifications:

1. Successful track record in service management, user and vendor management (good to have).
2. Experience in MS Windows environment & application support.
3. Strong analytical skills and ability to work independently.
4. Experience in healthcare industry is an added advantage.
5. Degree in Computer Science, Computer Engineering or equivalent.
6. Experience in SAP Applications/Modules is an added advantage.

Who Are We?

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

• Build and enhance data analysis system for game project operations, providing daily data support for game-related activities including but not limited to game product analysis, market analysis, and sentiment analysis.
• Regularly monitor and analyze game version content, including but not limited to user value, retention, game ecosystem, event version effectiveness, and commercial analysis.
• Provide data analysis support for game market distribution, including but not limited to analyzing promotional effects, advertising monitoring, and tracking user behavior.
• Provide guidance for game design and product design by analyzing user behavior data and public opinion data through data mining and exploratory analysis.
• Responsible for building user behavior data indicators and related platforms, researching refined game operations such as user profile and behavioral analysis etc.

What We Are Looking For:

• At least 3 years' related work experience, with at least 2 years in game data analysis and a strong interest in data analysis.
• Sensitive to data, familiar with data collection and analysis methods, knowledgeable about data modeling principles and mining algorithms, and understanding of server architecture and database operations.
• Experience in the full-cycle of mobile game project data analysis and able to independently carry out research projects.
• Possess strong logical and analytical skills, and with excellent teamwork abilities.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

• Position: HR Executive or Assistant-SIMPLE DUTIES
• Location: Bukit Merah - 4 bus stops from Redhill MRT
• Working hours: 5 days, Monday to Friday (9.00am to 6.00pm
• Salary (commensurate on experience): Up to $3700+ AWS + 14 days AL
• Duration: Permanent
• Industry: Nursing home

Responsibilities

• Responsible for payroll administration covering the full spectrum of payroll for staff (with help of a part time staff).
• Ensure compliance to statutory requirements, government legislation and group policies and standards.
• · Manage all statutory submissions, payments and processing of government claims e.g. annual tax filings, IR21, IR8A, NS Reservist claims, CDCA claims etc.

Requirements

• Min. Diploma and above
• Attentive to details, organized and with excellent numerical skills
• Must be able to handle 250 pax of payroll (3 entities)
• Experience in Times Software Payroll.
• Able to multi task and prioritize work
• Experience in handling foreign worker matter (eg. wp renewal, cancellation)
• With working experience in healthcare sector

Email to [email protected]

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Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Prepare financial statements and management reports with analysis
• Work with BU on monthly rolling forecast and annual budget
• Prepare and review Balance Sheet schedules on monthly basis
• Business partnering
• Be involved in audit
• Be involved in the implementation of processes, procedures, and policies
• Ad hoc projects

• Strong in financial analysis
• Have experience in keeping full set of books
• Good communication and interpersonal skills
• Good in Microsoft Excel and PowerPoint
• Experience in using SAP will have added advantage
• At least 3 years relevant working experience; and
• Degree in Accountancy or ACCA or equivalent

The Senior / Systems Analyst will work closely with service leads and business stakeholders to identify roadmap of Information Technology (IT) solutions and enhancements. The individual will be responsible in one of the specialties: technical support to Radiography Information System (RIS) or Laboratory Information system (LIS) in meeting business requirements. Staff with a keen aptitude in healthcare IT will be considered and appropriate training will be provided.

Main responsibilities:

• Work closely with Reporting Officer in the approval, acquisition and implementation of IT workplans.
• Oversee the planning and implementation and monitoring of new IT work processes, preparing correspondences for end users.
• Understand diagnostics needs and provide the required solutions
• Provide IT support and user access to various systems for ground users.
• Work with vendors and users to resolve LIS/RIS issues.
• Assist service leads/HOD in preparation of meeting slides.
• Ensure that the business-as-usual and in-scope IT systems are performing optimally, meeting SLAs and requirements of user stakeholders.
• Collaborate with stakeholders to prioritize, design, develop and implement IT application features and enhancements, ensuring that system capabilities and process requirements are aligned

Qualification Required and Area of Discipline

• Bachelor’s Degree or diploma certificate in Computer Science, Software Engineering, Information Technology or other related technical disciplines.
• Degree or diploma holders of Radiography or Medical Laboratory Science with keen interest in IT are welcomed to apply
• Literacy in some Information technology disciplines such as fluency in Python and a systems language (Java, Scala, C++) and experience with Oracle database will be advantageous

Required Competencies and Capabilities

• Prior working experience in healthcare industry is preferred but not compulsory
• Preferably 1-3 (Analyst) or 3-5 (Senior Analyst) years of relevant experience.
• Strong analytical and problem-solving skills
• Willingness to learn new specialized IT software tools
• Excellent written and verbal communication skills
• Ability to work independently as well as in a team in a fast-paced environment.

More Information

Working Location: Alexandra Hospital

Position

Overview: The department is responsible for development and maintenance of Risk and Finance applications used by worldwide users. Among others, it includes Credit Approval & Counterparty Risk IT

The section handles applications responsible for risk data collection, risk calculation and monitoring for CACIB worldwide.

It also covers Front Office Applications, Credit Decision Processing tool, Global Authorization Repository system and Default History Data Base. The applications are all in-house developments.

Main responsibilities

Functional

• Good knowledge in Risk area like Deals, Authorization, Guarantees, Risk Weighted Assets, etc.
• Hands on experience on various Risk Reporting. Should have worked on data mapping and testing of such risk data.
• Analyze and assess business functional specifications; recommend amendments to maximize efficiency and improve business value.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Manage the change requests during the implementation stage in coordination with sponsors, project managers and technical teams
• Ensure the daily follow up for the implementation of the solution with the developers and provide clarifications when necessary
• Manage L3 support to ensure application stability and work closely with L1/L2 support team & business line on resolution in support issues.

Qualifications and Profile

• This position requires a minimum of 4-6 years’ relevant experiences as a business analyst.

Other Professional Skills and Mindset

• Knowledge of Counterparty Risk
• Experience in data centric applications
• Hands on with SQL
• Proficient in MS Office
• Knowledge of project management and software development lifecycle would be a plus
• Excellent analytical and organizational skills
• Very good oral and written communication skills
• Fast reacting and autonomous, with a problem solving orientation
• Knowledge of Scrum, & automation testing tools would be an added advantage

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Responsibilities :

As a MarTech Analyst, you will be responsible for implementing and optimizing marketing technology solutions to enhance overall marketing efficiency and effectiveness. This role involves leveraging data analytics, managing marketing tools, and collaborating with cross-functional teams to drive successful marketing campaigns. Your expertise in marketing automation, CRM systems, and data analysis will contribute to data-driven decision-making and the achievement of business objectives. The MarTech Analyst will play a key role in training teams, ensuring data governance, and staying updated on emerging technologies to recommend and implement innovative solutions. This position requires a strategic mindset, strong analytical skills, and effective communication to bridge technical concepts with non-technical stakeholders.

Responsibilities:

• Technology Integration: Evaluate, implement, and manage marketing technology solutions to streamline processes, improve efficiency, and enhance overall marketing performance.
• Data Analysis: Analyze marketing data and metrics to derive insights, trends, and key performance indicators (KPIs). Use data-driven insights to inform marketing strategy and decision-making.
• Campaign Management: Collaborate with marketing teams to design, implement, and optimize campaigns using various marketing technologies. This may include marketing automation platforms, customer relationship management (CRM) systems, and other relevant tools.
• Tool Selection: Stay informed about the latest marketing technologies and trends. Evaluate and recommend new tools and platforms that align with business objectives and improve marketing capabilities.
• Training and Support: Provide training and support to marketing teams on the effective use of marketing technology tools. Ensure that teams are proficient in leveraging technology to achieve their goals.
• Data Governance: Implement and maintain data governance practices to ensure the accuracy, consistency, and security of marketing data. Work with IT and other relevant departments to establish and enforce data standards.
• Reporting and Dashboards: Create and maintain regular reports and dashboards to monitor marketing performance and communicate key insights to stakeholders. Ensure that reports are actionable and contribute to data-driven decision-making.
• Collaboration: Collaborate with cross-functional teams, including IT, sales, and other relevant departments, to align marketing technology initiatives with overall business objectives.
• Perform other duties as assigned.

Pre-Requisites :

• Bachelors degree required, computer science, engineering or related field.
• At least 3 years of working experience in data analytics and in the ecommerce field
• Fluent in Python and SQL.
• Strong hands-on experience, knowledge & proficiency in reporting tools (e.g., Excel, DataStudio) and BI visualization software (e.g. Power BI, Tableau etc.)
• Proven ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.
• A strategic mindset with the ability to align marketing technology initiatives with broader business goals.
• Extensive hands-on experience with both Amazon Web Services (AWS) and Google Cloud Platform (GCP).
• Knowledge of Marketing Platforms (Google Ads, Facebook Ads, SFMC, Tealium)

Working Location : Metropolis Tower 1

Working Days : Monday to Friday

Working Hours : 9.00am to 6.00pm

Salary : $4,500 to $5,500 per month

Contract Duration : till December 2024 (with option to extend)

What’s the Role?

As a IT Business Analyst, you will play a crucial role in supporting the company’s digital transformation initiatives. You will be responsible for analyzing business processes, identifying areas for improvement, and implementing technology solutions to drive efficiency and productivity. This role requires a versatile individual with a strong understanding of IT systems, coding skills, and a willingness to learn new technologies. You will take ownership of projects and see them through to successful delivery, ensuring that business requirements are met and stakeholders are satisfied.

You also be responsible for the followings:

• Business Analysis: Conduct thorough analysis of business processes, systems, and data to identify areas for improvement and recommend solutions. Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Technology Solutions: Design, develop, and implement technology solutions to address business needs. This may involve coding, scripting, or configuring existing systems to meet requirements. Stay up-to-date with emerging technologies and trends to propose innovative solutions.
• Project Management: Take ownership of projects from initiation to delivery, ensuring that timelines, budgets, and quality standards are met. Collaborate with cross-functional teams, including developers, testers, and business users, to ensure successful project execution.
• Stakeholder Management: Build strong relationships with business stakeholders, understanding their needs and providing effective solutions. Communicate project updates, risks, and issues in a clear and concise manner.
• Continuous Improvement: Proactively identify opportunities for process improvement and automation. Drive efficiency gains through the use of technology and streamlined workflows.
• Documentation and Training: Create and maintain documentation, including user manuals, technical specifications, and process flows. Conduct training sessions to educate end-users on new systems and processes.

What You Must Have:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into technical solutions.
• Proficiency in coding and scripting languages, such as Python, Java, or SQL.
• Experience with data analysis and visualization tools, such as Power BI.
• Familiarity with SCRUM/Agile methodology.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
• Self-motivated and proactive, with a strong sense of ownership and accountability.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Willingness to learn new technologies and stay updated with industry trends.

Life at HOYA Electronics

HOYA strives to create innovations for a better future for people.

At HOYA Electronics, we are dedicated to innovation in the information technology segment, envisioning a world where all can thrive in harmony with nature. Our people are guided by our mission along with principles of commitment and innovation, influence every decision and action we take. We prioritize environmental protection, safety, and human rights, fostering diversity, inclusion, and employee well-being.

Responsibilities

• Monthly Actual Results Reporting and Analysis
• Mid-Month Forecast and Quarterly Reporting
• Variance Analysis and Financial Insight
• Timely Submission of Reporting Package to HQ
• Coordinate Annual Plan and quarterly Budget
• Assist in Standard Costing Implementation
• Assist in ERP System Implementation
• Any other adhoc duties as per assigned by supervisor

Requirements

• Degree in Accountancy/ACCA is required.
• Minimum of 5-8 years of experience in FP&A and group accounting roles, with a proven track record of success.
• Strong problem-solving skills with the ability to think critically and make data-driven decisions.
• Excellent communication skills, both written and verbal, for effective interaction with teams and stakeholders.
• High proficiency in Microsoft Excel, including advanced functions and data modelling.
• Experience in ERP systems and their implementation is highly desirable.
• Energetic and detail-oriented, with a strong work ethic and a focus on delivering high-quality results.
• Highly meticulous and accurate
• Have a curious mindset to explore

Position

Overview: The department is responsible for development and maintenance of Risk and Finance applications used by worldwide users. Among others, it includes Credit Approval & Counterparty Risk IT

The section handles applications responsible for risk data collection, risk calculation and monitoring for CACIB worldwide.

It also covers Front Office Applications, Credit Decision Processing tool, Global Authorization Repository system and Default History Data Base. The applications are all in-house developments.

Main responsibilities

• Analyze and assess business functional specifications, impact analysis; recommend solutions to maximize efficiency and improve business value.
• Hands on experience on data analysis, applications INT testing & integration testing is a must.
• Proficient in supporting User Acceptance Testing (UAT) and liaise & follow-up on all testing phrase.
• Manage the change requests during the implementation stage in coordination with sponsors, project managers and technical teams
• Ensure the daily follow up for the implementation of the solution with the developers, identify and address deliverable risk(s), and propose mitigant plan.
• Stakeholder management with our counterparts based in Paris
• Manage L3 support to ensure application stability and work closely with L1/L2 support team & business line on resolution in support issues.
• Good knowledge in Loans and Counterparty risks (Authorization, Guarantees etc.) is added advantage.
• to write specification and user stories

Qualifications and Profile

• This position requires a minimum of 4 years' relevant experiences as a Business Analyst.

Professional Skills and Mindset

• Ability to learn fast, efficient and autonomous, with a problem-solving orientation.
• Excellent analytical and organizational skills
• Very good oral and written communication skills
• Ability to speak French is added advantage due to the need to liaise with Paris HQ.
• Experience with Agile process knowledge of TFS & JIRA
• Practical skills in using SQL Queries
• Knowledge of project management and software development lifecycle is a must.
• Proficient in MS Office and Microsoft Project (MSP) is an advantage

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your Role:
The individual performs a variety of tasks within the Transformation Office and Quality department that are associated with maintaining regulatory compliance of GxP computer systems (and other business managed applications) throughout their lifecycle. Will participate in and/or lead project teams across global operational departments to implement business-managed applications.

What You Do

• Perform administration tasks for a variety of GxP systems and associated software in a regulated (GxP) environment following defined procedures. Defining, assigning, documenting and managing user access across CTS.
• Develop and implement processes to ensure Data Integrity assurance: focusing on accuracy, reliability, and security across organizational systems.
• Lead Software/System Development Lifecycle (SDLC) activities and manage Operational Technology (OT) deliverables (including but not limited to System Inventory management, Risk Assessment, Infrastructure Management, Data Classification and Protection, Data Privacy assessments and Service Level Agreements).
• Own, manage and maintain GxP system lifecycle activities (including but not limited to Change management, SOP management, Events/CAPAs, Disaster Recovery and Business Continuity processes, Data Integrity assessments and implementing Data Integrity controls).
• Act as liaison with wider business and collaborate between CTS departments on all SDLC activities (including but not limited to Validation, Change Management, Periodic Review, Decommissioning) for GxP computerized systems. Ensures transition of OT Systems from project to operations.
• Responsible for troubleshooting, incident management, servicing, maintenance, or other support functions for software or firmware associated with laboratory systems including OS upgrades, patch management, Infrastructure management and system security.
• Acts as liaison and interface between laboratory users, IT, OT, Engineering, Validation and external vendors in selection, implementation and lifecycle management of laboratory systems. Responsible for maintenance plan and contracts with vendors
• Responsible for timely communication of status of user requests and/or system outage reporting (e.g., helpdesk tickets).

Who You Are:

• Degree in Science or Technical area.
• 2 years’ in a technical role supporting regulated software applications or laboratory systems
• Minimum of 3 years’ experience in regulated (GxP) environment
• Understanding of GxP regulations and guidelines including but not limited to GAMP 5, US Code of Federal Regs. 21 CFR Part 11 and Part 211, Eudralex Volume 4, Annex 11 & Annex 15, ICH Q7, Q8, Q9 & Q10.
• Acts ethically and ensures quality of own work and that of others.
• Works with agility and willing to embrace and implement change on a global scale.
• Applies technology to drive digitalization, improve quality and increase customer value.
• Excellent communication and facilitation skills (ability to lead cross-functional meetings, demonstrated ability to bring consensus among diverse cross-functional teams).
• Proficient knowledge and application of FDA and EU regulations (cGMP, GLP)
• Advanced knowledge and application of data integrity regulatory guidance (e.g., FDA, MHRA, WHO)

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!

Responsibilities:

• Coordinate regional projects of International Freight Forwarding (IFF) including implementation, new product launch and development campaign.
• Ensure timely execution of monthly production processing for your assigned locations.
• Execute stringent pre/post month-end checks to continuously improve data quality.
• Improving processes by recommending operational changes.
• Maintain a high standard of data integrity.
• Perform Root Cause Analysis and Procedures to continuously improve import/ export activities to deliver better results in customers satisfaction and expectation as well as company bottom lines.
• Perform/ prepare a diverse range of business analysis tasks aimed at driving business growth for IFF business in SEA.
• Provide support regarding management data, processes and systems to business partners, Operations, SEA countries and HQ.
• Provide support in administrative matters and ad-hoc tasks assigned by HOD from time to time.
• Simplify and enhance the current processes to improve efficiency, reduce manual work and decrease risks.
• Support Business Controller and Regional Director on any tasks or projects handling requirements.
• Work closely with cross departments to understand their data needs and devise relevant solutions.
• Work closely with IT to ensure any issues are prioritised and any impact to data is minimised.

Requirements

• Minimum diploma in logistics or supply chain management
• Minimum 2 years of working experience in similar industry
• Possess Team Management Experience is an added advantage
• Proficiency in preparing, analysing budgets/ forecast/ actual financial and non-financial reports
• Proficiency in Microsoft Office (Words, Excel, Power Point)
• Affinity to excel under pressure and possess a positive can-do attitude
• Analytical and details oriented
• Collaborate with team to optimize processes
• Follow up in a timely manner
• Good interpersonal and communication skills, ability to adapt to the changing needs of the organization and demands of internal and external stakeholders
• Independent and self-starter
• Meticulous, hardworking and energetic
• Problem solver: react quickly and appropriately to problems
• Team player

JD for BP Finance

Responsibilities:

· Conduct thorough analysis of business processes, systems, and requirements to identify opportunities for improvement.

· Collaborate with stakeholders to gather and document detailed business requirements, ensuring a clear understanding of project strategies and objectives.

· Improve the reporting process and packs.

· Partner with the Cost COE to drive actionable analytics across all keys areas.

· Support the Head of Operations with all elements of financial planning and analysis.

· Provide analysis and commentary against weekly and monthly performance to Head of Operations

· Support the Head of Operations in challenging and improving performance.

· Validate and improve the quality and accuracy of the management data being produced.

· Assist in the production of the annual budgets and forecasts.

· Consult with and provide insight to the Financial Reporting and Control team to assist in the production of the monthly management accounts.

· Prepare and track business and investment cases, ensuring robust challenge to key business assumptions and key investment criteria (Paybacks, NV)

· Monitor effectiveness of Finance policies, practices, and processes to determine efficiency and effectiveness.

Requirements:

· Bachelor’s degree in business administration (or) Accounting (or) Information Technology, ACCA/CPA (or) related field.

· Bilingual in both Mandarin and English to liaise with Chinese clients

· Proven experience around 4-6 years as a Business Analyst in a similar role is strongly preferred.

· Strong analytical and problem-solving skills with the ability to think critically and strategically.

· Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.

· Experience with data analysis tools and techniques.

· Familiarity with project management methodologies and tools.

· Detail-oriented with strong organizational skills.

· Ability to work independently and collaboratively within a team.

What we offer:

· Mon-Fri 8;30am-5:30pm

· Medical insurance

· Salary S$6000-9000

Pls state:

· Expected salary

· Notice period

The Business Analyst modifies, enhances or adapts existing or proposed systems within an organisation with the purpose of improving business efficiency and productivity. He/She plans activities involving the examination and documentation of technical requirements for new solutions to be created and user needs analysis. He analyses the feasibility of new systems and enhancements to existing systems, translates technical requirements into system specifications and writes test cases. He develops documentation and guides for the use of new or enhanced systems. He manages analysis projects.

He is open-minded and innovative in exploring new and alternative solutions to optimise systems. He is able to engage and support others in the team, and readily put forth his ideas in a clear and compelling manner.

Critical Work Functions and Key Tasks

Identify business needs

• Liaise with stakeholders to identify business needs

• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions

• Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks

Analyse business processes

• Support the review of existing business processes to identify opportunities

• Develop alternative solutions to streamline processes

• Evaluate the viability and feasibility of possible improvements to processes

• Support the development of recommendations to increase efficiency of processes

• Develop reports and strategic analysis of business processes

Translate business requirements into technical specification

• Determine optimal means of meeting needs and requirements

• Translate business requirements and user needs into functional specifications

• Collaborate with developers to ensure requirements are incorporated into system design

• Function as the liaison between users and technical staff throughout the solution implementation cycle

• Work with relevant stakeholders on user acceptance testing

• Verify that business requirements are incorporated into the design

• Manage risks associated with solution integration

Faciliatate change management

• Support the development of change management plans

• Develop technical documentation and training materials

• Conduct user training to facilitate adoption of new systems

• Act as a point of contact for users regarding complex queries

Manage projects

• Schedule activities to drive deliverables toward meeting the overall project plan

• Work with users, technical staff and management to determine and resolve issues associated with project implementation

• Review work at critical milestones with team leader or sponsor to maintain their commitment and support

• Provide timely and accurate project progress information

Requirements

• Degree in Computer Science, Computer Engineering or equivalent

• 3 – 5 years of experience in the relevant field

• Experience in assessment of requirements feasibility, functional and technical design, and involved in project life cycle

• Strong analytical skills, self-motivated and ability to work independently

• Ability to communicate effectively and collaborate with teams from other IHiS departments, hospital departments and/or vendors

• Proficient in MS Office and basic understanding of Windows Servers and MS SQL

• Experience in healthcare industry is added advantage

We are looking for an IT Applications – Business Analystto join the team.

Are you ready to make a meaningful impact in the community care sector? Join us as an IT Business Analyst for the IT Systems Department at the leading Eldercare organisation in Singapore. In this dynamic role, you will spearhead efforts to ensure seamless operation and optimization of our critical applications.

Responsibilities:

• Manage the lifecyle of systems.

• Conduct user research and design solution.

• Gather and document requirements.

• Coordinate projects and manage stakeholders.

• Ensure security and compliance for implemented applications.

• Facilitate continual improvement and review processes.

• Manage change and assess risks.

• Oversee vendor relationships.

Requirements:

• Previous experience in post-life systems lifecycle and IT project lifecycle. Understanding of systems approach and a strong grasp of how digitalization impacts processes.

• Academic education, preferably in IT, Digital Healthcare, Business Process Management, or Project Management.

• Passion and keen interest in the aged care sector. Enjoys digitalization and harbors a fervent aspiration for digital transformation.

• Excellent writing skills for preparing tender and project documentation with precision and clarity.

• Experience in adopting new technologies for business, with a demonstrated ability to quickly grasp and adapt to new concepts and tools.

• Confident communication skills for effectively conveying ideas and exploring the latest technologies with colleagues and stakeholders.

• Attention to detail, with the ability to be resourceful and independent. Takes ownership of tasks and manages time effectively to meet deadlines.

Overview

AvePoint is seeking a Business Analyst with enterprise software solutions experience to join us in our Client Services division.

What will you be doing?

The Business Analyst analyzes business processes and applicable automated systems and develops As-Is and To-Be descriptions. This individual leads requirements gathering and analysis activities, prepares and delivers written and oral communications participate in testing activities and helps design methods and procedures for internal and external projects.

Your responsibilities will include:

• Elicit requirements for software development.
• The document, analysis, and evaluation requirements were gathered. Work out deliverables such as Functional requirements (Business Requirements Document), Use Cases, GUI, Screen, and Interface designs.
• Translate technical information into the business language to ensure understanding of the requirements by both technical and non-technical audiences.
• Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project.

OK, I’m interested… is this the job for me?

We look for people who value agility, passion, and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

Other qualities you will need to be a fit for this role include:

• Background/experiences in relevant fields (Computer Science, Engineering, etc. preferred).
• Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies.
• Professional experience with requirements gathering and analysis.
• Experience producing and analyzing As-Is and To-Be documentation.
• Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into the application and operational requirements.
• Excellent communication skills and the ability to interact professionally with a diverse group, of executives, managers, and subject matter experts.
• Familiarity with MS Office Suite (Word, Excel, PowerPoint).
• Ability to successfully engage in multiple initiatives simultaneously.
• Understanding of Microsoft SharePoint/Dynamics CRM architecture, components, and configuration preferred.
• Understanding of Internet, Intranet, Extranet, and client/server architectures preferred.
• Experience supervising junior associates preferred.

About AvePoint

Check out our careers blog for content on our people, culture, and workplace!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.