Job Overview

The Assistant HR Manager (Payroll and HR Operations) is responsible for overseeing payroll processes and ensuring HR operations are efficient and compliant with regulatory standards. This role requires a thorough understanding of payroll systems, HR policies, and employee relations, providing support to the HR department in handling payroll processing, HR compliance, and operational tasks. The individual will play a key role in improving HR operations to enhance employee satisfaction and ensure accurate payroll administration.

Responsibilities:

• Managing the payroll system and performing payroll duties, including identifying, verifying and resolving discrepancies for local and overseas payroll
• Handle monthly payroll processing, including income tax, reimbursements, CPF payments, and tax filings for both local and foreign employees
• Ensure timely submission of monthly CPF payments, tax filing for both local and foreign employees
• Liaising with statutory bodies – IRAS, MOM, CPF, etc., with regards to employees’ remuneration
• Handle employees‘ queries on payroll related matters promptly
• Administer staff benefits and claims in accordance with Company policies
• Participating in continuous change management and payroll process streamlining
• Conduct market compensation & benefit benchmarking to ensure the competitiveness of benefit package
• Responds to all EEOC and other employee legal claims
• Prepare and submit surveys (MOM, CPF, SNEF, IMDA, Department of Statistics Singapore, etc.)
• Handle government claims and grants (e.g. NS/ Maternity/ Paternity/ PSG, etc)
• Oversee application and renewal of company licenses
• Supervise, train and develop the HR & Admin Team
• Administering project preparation
• Conduct regular review on payroll and HR processes to ensure adherence to compliance standards
• Manage WICA, Foreign Medical Insurance, and Public Liability Insurance
• Other ad-hoc duties as assigned.

Requirement:

• Degree in Human Resource or a related field
• Minimum of 3 years of hands-on payroll experience
• Good knowledge of the Employment Act, HR regulations, and payroll practices.
• Detail-oriented and problem solver
• Excellent communication and interpersonal skills.
• Able to work under pressure in a fast-paced environment

Job Description

• Support on Customer Relationship Management (CRM) tools
• Assist the ASEAN sales team with ongoing analytical, administrative and operational tasks
• Manage sales reports, sales dashboards and sales process to make data access extraction more efficient
• Involve in various projects with different stakeholders to support and drive sales
• Support Preferred partner program and channel strategies
• Market research when required
• Assist in preparation of presentation slides and other ad-hoc sales activities
• Assist in other ad-hoc analytics and marketing project and tasks

A top tech company is seeking a Financial Analyst to support its Network Investment Team, which oversees backbone network infrastructure across APAC. This role will involve close collaboration with multiple internal teams, such as Infra Finance, Network Engineering Billing, and Accounting, as well as with external suppliers.

Key Responsibilities

• Assist the Network Investment team with Purchase Requests (PR), Purchase Orders (PO), and day-to-day operations, coordinating with Billing and Accounting teams.
• Maintain invoice records and status, manage internal approvals, and facilitate the payment process.
• Identify and resolve issues in the invoice and payment process, working with cross-functional teams and external vendors.
• Enter and update financial and contractual data in internal systems to ensure data accuracy and integrity.
• Partner with Finance, Billing, Accounting, and other teams to streamline source-to-pay workflows.
• Analyze recurring invoice and payment issues to suggest and implement process improvements.

Requirements

• 4+ years of experience in payment and invoice processing, with knowledge of PR, PO, and commercial contract concepts.
• Preferably experienced in multinational companies.
• Strong verbal and written communication skills, attention to detail, and critical thinking abilities.
• Ability to work independently and prioritize daily tasks effectively.
• Analytical skills to understand business trends and project future revenue and expenses.
• Basic knowledge of economic and accounting principles, financial markets, and financial data reporting.
• Familiarity with financial software and tools like Microsoft Word, Excel, and PowerPoint.
• Program management experience is a plus.

Education

• Bachelor’s degree in Accounting, Finance, or a related field is required.
• An advanced degree in a financial discipline is preferred.

This role is ideal for a detail-oriented, proactive financial professional looking to contribute to a dynamic and collaborative team within a leading organization.

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

Scope Overview:

• Support the Enterprise Risk Management Framework and respective risk policies that create values for the various stakeholders and achieve the company’s aspirations and strategies.
• Developing risk appetite statements, setting limits against solvency and other risk appetite dimensions.
• Supporting the Own Risk and Solvency Assessment (ORSA) and preparation of ORSA report for presentation and submission to various parties including MAS.
• Monitoring insurance and financial risk exposure against risk appetite with the use of key risk indicators and other risk measures
• Partnering key business stakeholders in identifying and assessing risks and controls, including financial, operational and insurance risks.
• Contributing in cross functional teams to investigate and manage current and emerging risk in areas such as claims, reserving and reinsurance
• Contribute to derivative strategy that is embarked by the company to reduce the volatility in the financials.
• Contribute to detailed product risk assessment from product pricing perspective in order to ensure the financials remain within the acceptable range in different scenarios being tested.
• Contribute in the yearly Strategic Asset Allocation and Tactical Asset Allocation review to better adapt to the evolving economy and industry.
• Create and promote risk awareness culture across the organisation and establish stakeholders’ (business partners) ownership and accountabilities in risk management activities.

Requirements:

• The ideal candidate should have at least 1 year of experience with a Bachelors' degree in Actuarial Science or any other relevant disciplines.
• Candidates with relevant experience in prophet or valuation, SAS, R, or any data modelling software will have a distinct advantage.
• Proficiency in Microsoft Office, particularly Excel and the use of VBA.
• Self-starter who is driven by targets and possesses excellent interpersonal communication skill with an entrepreneurial mind-set.
• Strong analytical skills

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Business Analyst

Internal Code: A24091

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare-domain Project.

What are we looking for?

• Minimum of 5 years of IT Application Business Analyst experience
• Practical experience with Agile Methodologies, tools and delivery.
• Recent experience in implementing any product/project (mobile apps and/or website)
• Good understanding of Cloud Technologies and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Strong product/project management skillsets (good in planning, tracking, review of deliverables and efforts)
• Ability to review technical solutions and efforts
• Experience in working in Singapore Government Projects
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware: weblogic or JBoss or Tomcat as well as exposure in automated software testing
• Strong analytic, conceptualization and problem solving skillsets
• Strong communication skills, both oral and written and able to pitch to engage stakeholders
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage
• Strong technical knowledge/skills will be an advantage.

This is an opportunity to work in a Singapore Government Agency

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities:

• Sample storage and management
• Analytical testing and documentation of API / drug substance / drug product / finished product / Complaints / stability / packaging material samples
• Ensure all activities in compliance with cGxP, incl. data integrity
• Stability (when not centralized)
• Testing/Sample storage and management
• Analytical documentation of stability samples to cGxP standards
• Comply with all HSE guidelines
• Detect and report potential accident, risks and propose solutions
• Responsible for participating in initial training and retraining

About You:

• At least 3-4 years relevant experience in a laboratory environment in the pharmaceutical industry (quality assurance, production), QC Raw material or Analytical testing experience, aseptic technique.
• Has completed apprenticeship as a laboratory assistant or equivalent training
• Collaboration; result-oriented
• Administrative activities and GMP and HSE-compliant, efficient production and documentation of standardized tasks in the infrastructure
• Breakthrough Analysis; Being Resilient; Operational Excellence; Continuous Learning; Digital & Tech Savvy
• Laboratory equipment; Quality Control (QC) Testing; Quality Control Sampling; related industry GxP standards and processes; Laboratory Excellence; Quality decision making

Job Type: Contract

Contract length: 06 months. Option to extend/convert subject to performance review.

Normal Shift Job.

Job Description & Requirements

We are seeking a skilled Technical Analyst to support, implement, and manage Windows operating systems, MS Office products, and desktop infrastructure. The role requires end-to-end responsibility for incident response, effective communication across various channels, and adherence to service levels to ensure the smooth operation of IT systems.

Key Responsibilities

• Implement, support, and manage Windows operating systems, MS Office products, and other desktop applications.
• Respond promptly to incidents using various communication methods, including email, conference calls, instant messaging, and in-person interactions.
• Take full responsibility for time-sensitive tasks by engaging the necessary partners and ensuring timely resolution.
• Monitor progress on tasks and generate reports for senior leadership, ensuring service levels and departmental guidelines are consistently met.

Technical Skills

• Proficient in Windows, storage, backup, user access, permissions, and networking.
• Experienced in MS Office products, EzOffice, helpdesk portal administration, and virtual desktop infrastructure (VDI) support.
• Knowledgeable in VPN services and EUX inventory management.
• Skilled in resolving common issues, such as account lockouts, password resets, and O365 support.
• Capable of building and installing PCs, telephone systems, wireless networks, and peripheral devices (e.g., printers, scanners, mobile devices).

Non-Technical Skills

• Strong verbal and written communication skills, with the ability to manage tasks, set priorities, and address issues effectively.
• Experience supporting global customers, with readiness to work in a 24/7 environment, including rotating shifts and weekly offs.
• Familiar with end-user support tools like RDP and other remote access tools.

Preferred Skills

• Experience in mobile device support, including iPads, tablets, and smartphones.
• Familiar with routine maintenance of PCs, networks, telephone systems, and peripheral devices.

Key Skills Summary

• Windows OS, storage, backup, user access, permissions, networking, MS Office, EzOffice, helpdesk portal administration.
• VDI support, VPN services, EUX inventory management, and familiarity with remote desktop and support tools.

Job Description & Requirements

We are seeking a skilled Technical Analyst to support, implement, and manage Windows operating systems, MS Office products, and desktop infrastructure. The role requires end-to-end responsibility for incident response, effective communication across various channels, and adherence to service levels to ensure the smooth operation of IT systems.

Key Responsibilities

• Implement, support, and manage Windows operating systems, MS Office products, and other desktop applications.
• Respond promptly to incidents using various communication methods, including email, conference calls, instant messaging, and in-person interactions.
• Take full responsibility for time-sensitive tasks by engaging the necessary partners and ensuring timely resolution.
• Monitor progress on tasks and generate reports for senior leadership, ensuring service levels and departmental guidelines are consistently met.

Technical Skills

• Proficient in Windows, storage, backup, user access, permissions, and networking.
• Experienced in MS Office products, EzOffice, helpdesk portal administration, and virtual desktop infrastructure (VDI) support.
• Knowledgeable in VPN services and EUX inventory management.
• Skilled in resolving common issues, such as account lockouts, password resets, and O365 support.
• Capable of building and installing PCs, telephone systems, wireless networks, and peripheral devices (e.g., printers, scanners, mobile devices).

Non-Technical Skills

• Strong verbal and written communication skills, with the ability to manage tasks, set priorities, and address issues effectively.
• Experience supporting global customers, with readiness to work in a 24/7 environment, including rotating shifts and weekly offs.
• Familiar with end-user support tools like RDP and other remote access tools.

Preferred Skills

• Experience in mobile device support, including iPads, tablets, and smartphones.
• Familiar with routine maintenance of PCs, networks, telephone systems, and peripheral devices.

Key Skills Summary

• Windows OS, storage, backup, user access, permissions, networking, MS Office, EzOffice, helpdesk portal administration.
• VDI support, VPN services, EUX inventory management, and familiarity with remote desktop and support tools.

Responsibilities

1. Basic knowledge or understanding in Credit Card and Card Rewards processing.
2. Meticulous, with an eye for detail, and able to work in a fast-paced environment to support user request and testing.
3. Efficient planning skills and an ability to adhere to deadlines.
4. Help to liaise with technology partners on solution, delivery timeline and User Acceptance Test (UAT) environment readiness.
5. Create UAT test plan, test scope, test script and data, setup Rewards Campaigns in UAT and to perform end-to-end user acceptance testing.
6. Document test results and provide test artifacts in structure format for review and walkthrough with stakeholders.
7. Able to Manage UAT progress, provide timely UAT status reporting, highlight and report issues earlier, monitor issues with timely resolution, and to update business teams and key stakeholders.
8. Collaborate with technology partners, business teams and operation teams on system implementation, including the preparation of instructions/parameter forms to parameter team for Rewards Campaigns setup.
9. Arrange with business teams and stakeholders for live verification

Internal ref: 9220

Regards,

Lini

Recruitment Consultant

R22108463

Data Analyst

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

About ACIA

Aon’s Centers for Innovation and Analytics are at the heart of delivering Aon’s Data & Analytic Services team’s mission to: Accelerate the rate of innovation through digital solutions to help better respond to clients’ evolving needs. Provide foundational data and analytics capabilities in one place for 50,000 Aon colleagues and our global clients who use our risk and people solutions.

Established in 2012, there are over 100 colleagues in Singapore’s Centre today including actuaries, software developers, data scientists, financial analysts and accountants. We are expanding rapidly and looking for dedicated individuals who can leverage emerging technologies and collaborate across Aon’s solution lines to help clients and colleagues make better, data-driven decisions today and tomorrow.

What the day will look like

Brainstorm innovative ways to bring out insights from our data to answer business problems.

Help define relevant measures to highlight the strength of the solutions to different stakeholders.

Collaborate with a team of experienced actuaries, data engineers, developers, and business experts to build Aon’s data, analytics and GenAI capabilities.

Build pipelines for data cleaning, and data transformation while ensuring good code quality.

Build statistical, machine learning and large language models to identify and deliver key data insights.

Design and develop production-grade analytical tools to drive innovation, efficiency, and scalability.

Design and develop production-grade test cases to evaluate models, focusing on accuracy, repeatability, and alignment with expected results.

Skills and experience that will lead to success

Bachelor, Master, or Ph.D. in engineering, statistics, analytics, or any other equivalent discipline with a strong statistical background.

Hands-on experience with data cleaning, building statistical/ML models and interpreting the results. Experience with unit/regression testing for analytics is a plus.

Hands-on experience working with GenAI technologies (e.g., ChatGPT, Ollama, vector store, llamaindex, etc.) to build real-world applications. Knowledge about model fine-tuning is a plus.

Experience working in product teams with focus on designing and developing analytical capabilities.

Strong working knowledge of SQL, Python, and PySpark. Knowledge of Databricks is a plus.

Demonstrated ability to handle multiple projects simultaneously, while adapting to dynamic requirements and priorities.

Fluent presentation and communication skills and ability to convey technical analyses and information in a clear and concise manner to a wide variety of stakeholders.

Understand and follow best practices to ensure performance and maintainability of analytical projects.

Quick and eager student of new technologies as and when they are needed.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Business Analyst

Internal Code: A24091

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare-domain Project.

This is a 2-year contract role.

What are we looking for?

• Minimum of 5 years of IT Application Business Analyst experience
• Practical experience with Agile Methodologies, tools and delivery.
• Recent experience in implementing any product/project (mobile apps and/or website)
• Good understanding of Cloud Technologies and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Strong product/project management skillsets (good in planning, tracking, review of deliverables and efforts)
• Ability to review technical solutions and efforts
• Experience in working in Singapore Government Projects
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware: weblogic or JBoss or Tomcat as well as exposure in automated software testing
• Strong analytic, conceptualization and problem solving skillsets
• Strong communication skills, both oral and written and able to pitch to engage stakeholders
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage
• Strong technical knowledge/skills will be an advantage

This is an opportunity to work in a Singapore Government Agency

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We are seeking a skilled Data Analyst with experience in customer profiling, segmentation, data extraction for business operations, and promotion analysis. This role will be responsible for analyzing customer data to support personalized marketing initiatives, optimize promotional strategies, and enhance customer engagement. The ideal candidate will have a strong analytical background, experience with SQL, and an understanding of customer behavior in the credit card industry.

Responsibilities

1. Customer Profiling and Segmentation

• Develop and maintain customer profiles by analyzing behavioral, demographic, and transactional data.
• Identify and create customer segments to support targeted marketing, retention, and engagement strategies.
• Collaborate with the marketing team to define and refine segmentation criteria to ensure accurate and actionable insights.

2. Data Extraction for Operational Support

• Perform data extraction using SQL or other query tools to support various business needs, including customer insights, campaign analysis, and business reporting.
• Ensure data accuracy, consistency, and integrity in all extracted datasets and analyses.
• Support ad-hoc data requests from cross-functional teams as needed.

3. Promotions and Campaign Analysis

• Analyze the performance of promotional campaigns and provide insights to optimize marketing strategies.
• Measure the effectiveness of campaigns and promotions across different customer segments, providing data-driven recommendations.
• Collaborate with marketing to test new promotional ideas and measure their impact on customer engagement and retention.

4. Customer Insights and Reporting

• Create and deliver regular reports on customer behavior, engagement trends, and segment performance.
• Use data visualization tools to present findings and recommendations in a clear and actionable format for business stakeholders.
• Identify trends and opportunities within customer data to improve product offerings and customer experience.

5. Continuous Improvement and Automation

• Seek opportunities to improve and automate data processes, reporting, and analytics workflows.
• Develop and enhance dashboards and analytical tools to streamline data access and support decision-making.
• Stay current with industry trends in data analytics and customer segmentation within the credit card sector.

Qualifications

• Bachelor’s degree in Data Science, Finance, Economics, Statistics, or a related field.
• Proven experience as a Data Analyst, preferably within the financial or credit card industry.
• Proficiency in SQL and experience with data visualization tools (e.g., Tableau, Power BI).
• Strong analytical and problem-solving skills with a keen eye for detail.
• Familiarity with audit processes and regulatory compliance requirements.
• Ability to communicate insights effectively to both technical and non-technical stakeholders.

Preferred Skills

• Knowledge of data warehousing and ETL processes.
• Understanding of credit card operations and financial transaction data.
• Experience with statistical tools (e.g., Python, R) is a plus.

Key responsibilities:

System Analyst (SA) - Cards Issuing SA is responsible for the requirement analysis, effort estimation, application solution design for Cards Core Issuing application processes and related online and batch interfaces. SA documents requirements/solution traceability, functional design and works closely with functional BA, product/project managers, architects, application developers, and end-users in the development and enhancement of applications. SA also reviews detailed technical design, codes and test strategies, test results and is also responsible for defect triaging.

• Analyze business requirements and provide functional solution to business requirements

• Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions

• guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)

• guide testers/users in the end-to-end reconciliation process

• prepare functional solution document

• support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions

• post-implementation support

• identify and raise/escalate risks to the project/processes

Key skills required:

• Mainframe – online and batch processing

• Credit Card domain knowledge

The primary focus of this position is the support the maintenance of the human resource management system (HRMS) in addition to other systems supported by the HRIS team. This position serves as a technical point of contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The HRIS analyst also supports HRMS upgrades, patches, testing and other technical projects as assigned.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. System Maintenance (5% of time): Assist in the review, testing and implementation of HRMS upgrades or patches. Collaborate with functional and technical staff to coordinate application of upgrade or fix. Maintain HRMS tables. Document process and results.
2. Production Support (20% of time): Provide support for HRMS, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
3. Projects/Process Improvement (55% of time): Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Serve as a key liaison with third parties and other stakeholders (e.g. payroll). Use project management skills in managing projects. May provide overall project management for a given HR initiative.
4. Reports/Queries (10% of time): Write, maintain and support a variety of reports or queries using appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
5. Training (5% of time): Develop user procedures, guidelines and documentation. Train clients on new processes/functionality. Train new system users.
6. Individual Development (5% of time): Maintain awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Examine trends in information systems training, materials and techniques. Through classes, reading, CBTs or other mechanisms, continuously increase both HR knowledge and HRIS application/tools knowledge. Participate in user group meetings/conferences.

Requirements

• Min Degree in Human Resources
• Min 4-5 years of experience would be at an advantage
• Office Hours/ 5 Days
• Excellent communication skills is a must
• Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Overview

Our healthcare client is seeking a Senior Executive/Assistant Manager to support day-to-day operations at their Contact Centre, ensuring service standards, key performance indicators (KPIs), and positive experiences.

• Managing Operations: Overseeing the entire card acquisition process from start to finish.
• Process Improvement: Collaborating with various teams (Credit Ops, Tech, Credit Policy, Risk Management) to enhance processes and policies.
• Automation: Streamlining and automating the card application and fulfillment processes.
• Customer Journey: Reviewing and gathering requirements to automate campaign fulfillment and cover all exception scenarios to reduce call volume.
• Customer Exception Management: Handling and resolving customer issues related to onboarding and credit card applications.
• Standardization and Efficiency: Standardizing internal processes and improving efficiency through report automation.
• Accuracy Checks: Ensuring the accuracy and timely completion of daily, monthly, and ad-hoc reports.

Job Requirements:

• Minimum Degree and above
• Knowledge in Payments business, especially credit cards.
• Experience in a financial institute or in the payments industry is advantageous

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

• High visibility & impact role
• Great work culture

About Our Client

Our client is an independent investment manager, managing institutional sized assets. They have been active in the global markets for over sixteen years, operating with a lean yet highly professional team that is investing in public equities, currency markets, derivatives, hedge funds and private investments. Using prime technology, the company is highly efficient and positions itself among the best private asset managers.

Owing to their expansion in Asia, they are looking to hire an Equity Research Analyst, Public Markets.

Job Description

This role analyses, monitors, and reports on the current positions in global markets. In addition, this role will help with the selection of new opportunities. In coordination with the Head of Markets - Asia and Head of Asia (CIO), the successful candidate will run and monitor investment portfolios.

Responsibilities

• Lead systematic research and analysis of public markets and industry trends, primarily in Asia ex-Japan
• Conduct due diligence on portfolio companies or candidates, and support idea generation through constant interactions with companies and their stakeholders
• Update on business trends, competition and new regulatory policy impacting the covered geography / sector
• Contribute to discussions of sectors and companies covered by other team members, and promote an open and honest culture of challenging and being challenged
• Prepare presentations and memos to the investment committee in relation to potential and existing investments, and macro / capital markets themes
• Assist in preparing reports, ad hoc / strategic reviews other such related tasks
• Assist in portfolio management duties including monitoring, reporting, and evaluating performance of executed transactions
• Network with advisors in the region and sell-side analysts
• Become a subject matter specialist in China macro over time

The Successful Applicant

• Excellent academic qualifications with at least eight years in equity research and at least five of those in a top buy-side firm
• CFA would be preferred though not a must
• Experience in covering Hong Kong and China equities, including A shares is a must
• Proficiency in business mandarin is an absolute must, as the role requires attending corporate meetings with Hong Kong and China listed entities, regular interactions with stakeholders including sell side and independent research providers and reviewing annual reports and other relevant documents.
• Expertise in equity research across internet, consumer or financials would be ideal
• Ability to build, update, and maintain complex financial models representing the current and future financial state of the companies being analysed
• Detail oriented, possess strong analytical and quantitative skillset
• Proficient with advanced computer software such as spreadsheets and database programs
• Besides being a good team-player, candidates should also demonstrate maturity, integrity and possess the ability to interact and network with investors
• Openness to frequent travel across Europe & Asia

What's on Offer

Our client, a leading private investment manager, is looking to hire this newly created headcount in Singapore. The firm has an excellent culture and a highly autonomous work environment, so we need someone who is highly independent. Candidates who have been in buy-side research roles for five ore more years and are looking for a more autonomous setup and the opportunity to move into money management roles in the next two to three years, will find this an excellent fit.

Contact

Anurag Garg (Lic No: R1215997 / EA No:18S9099)

Quote job ref

JN-102024-6574681

Phone number

+65 6416 9817

Michael Page International Pte Ltd | Registration No. 199804751N

Project details

Our Customer is a Leading bank in Australia that provides a front to back integrated platform for straight through processing and risk management.
This is a multi-year initiative where different projects run in concurrence under the program's variety milestones. These streams include new product initiatives, new entity roll-outs and regulatory compliances.
We will have key roles in projects such as managing the scope, design and delivering requirements from front to back office with Excelian.

We are looking for talented and ambitious people. The roles are in the respective Functional, Test Management, Development, Test Support, Environment Management and Release teams. These units will collectively undertake scoping, design, building, testing and implementation phases to deliver the variety program milestones.

Looking for an experienced technical business analyst for the core Treasury IT team to delivery projects for the bank's treasury division for the business with focus on Commodities, FX, MM products.

Responsibilities

• The Senior Technical Business Analyst role looks after the business engagement, functional requirements, solution design, and some system configuration for delivery of the migration projects.
• The role will require engagement with relevant business stakeholders for the initiatives in the approved scope and then work closely with the delivery team as well as relevant Technology partners, to ensure timeliness and quality of the delivery.
• The role is hence expected to have excellent Business Analysis abilities, as well as the ability to project manage small to medium initiatives. This will involve leading implementation of regional roll outs in parallel with other sub-streams.
• The role requires engagement with risk, compliance and assurance teams and ensure that special consideration is given to local compliance requirements.
• The role would include an element of solution design and technical configuration of the Murex 3.1 platform in cooperation with relevant technical teams. Hands-on work on the application would be required.

Requirements

• 3+ Years of relevant Murex (and/or other Primary Trading System) Front Office experience
• Good/Expert knowledge of at least Commodities and/or FXMM (Risk and Pricing) implementation on Murex.
• Experienced in dealing with Risk, Product Control or Front Office stakeholders in Markets or Treasury divisions
• Good hands-on knowledge of FO configuration: instruments, generators, curves, market data , market conventions, etc
• Good understanding of FO modules: Simulation screens, Simulation Viewer, eTradepad, P&L notepad, market operations, etc
• Good knowledge of how to analyze P&L and sensitivity issues within Murex
• Knowledge of organization setup and User Groups / Access Rights

Responsibilities

• Provide guidance on policy information to internal clients – Ensuring insurance, legal, health and safety obligations are adhered to for all events

• Provide advisory services to internal clients to assist with cost mitigation – offering alternatives or championing use of office where possible for events

• Be the main point of contact with clients and vendors for all events

• Venue sourcing: provide options to internal clients based on their brief & budget

• Create and maintain a budget for each event, seeking approvals where necessary and reconciling costs post event

• Negotiation of rates and terms with suppliers

• Meeting logistics (venue management, caterers, audio visual etc) including drafting run sheets and floorplans

• High volume administration duties

• Process deposits and invoices for all events and coordinate with finance team in China to ensure payments are made on time and allocated correctly.

• Arrange printing and materials for events

• Liaise with internal (Marketing, Finance, Legal etc) and external clients (theme-ing providers, AV companies, printing suppliers, etc.)

• Draft & send communications

• RSVP management through online events management tool

• Provide occasional off-site support for functions

• Develop and maintain excellent working relationships with stakeholders and suppliers

• Assist M&E Manager with internal communications ideation and delivery

• Offer and brainstorm solutions to internal issues and assist to streamline program where necessary

• Work with pan-ASEAN team to streamline and baseline current processes to help smooth delivery across the region

Requirements

Education

• Qualification in a related field (e.g. events management) an advantage

Skills

• Excellent Customer Service skills

• Self-starter, with strong interpersonal, organizational, analytical, and verbal & written communication skills

• Ability to function as a Team Player and maintain a good working relationship, yet think and act independently with professionalism, discretion and confidentiality

• Ability to manage time and meet required deadlines in a fast-paced and dynamic environment

• Ability to exercise tact and diplomacy in all dealings

• Attention to detail

• Extensive event management experience preferred with a Hotel/Catering industry background (Including good planning and operational understanding/skills a necessity)

• Good financial acumen including budget management & understanding of financial reporting

• Strong computer skills and confident and professional phone manner

• Critical thinker with superior issue resolution skills

• 3rd Party Vendor/Partner & Service Quality Management

• Proficiency with standard Microsoft applications (excel, word, exchange) plus job specific tools (Share Point, Cvents etc)

• Multi-tasking skills; ability to manage own workload and adjust priorities to work efficiently and meet deadlines, often under compressed time pressure

• Not afraid to roll up sleeves and get involved and take ownership where necessary

• Policy interpretation and implementation

• Stakeholder relationship management

• Project/program management skills preferable, including continuous improvement methodologies

• Experience in a corporate environment preferable

• Good restaurant/venue/supplier knowledge in Singapore

• Strong time management skills

• Ability to adapt to change and use problem solving skills to overcome unexpected things that may arise

Work Experience

• 1 to 3 years in event management experience preferred with a Hotel/Catering industry background (Including good planning and operational understanding/skills a necessity)

Work Requirements

• Light travel, if required.

Shortlisted candidates will be offered a 6 months Agency Contract employment

Licence no: 12C6060

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Under 12 months contract, renewable
• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage. Timing between 8am to 8pm (non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Working Location: Harbourfront (Near MRT)

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Interpret data and provide detailed reports, visualizations, and summaries of findings
• Use statistical methods, predictive modeling, and data mining techniques to uncover actionable insights
• Create comprehensive reports, dashboards, and presentations to communicate insights and recommendations to stakeholders
• Collaborate with different departments to understand their analytical needs and provide data-driven recommendations
• Assist in the development of business strategies by analyzing market trends, customer behavior, and operational performance
• Support the decision-making process by providing analytical inputs for new projects, investments, or changes in business operations
• Conduct research on industry trends, market conditions, and competitors to provide context for business strategies
• Present complex analyses and insights in a way that is easy to understand for non-technical stakeholders
• Provide forecasts and scenario analyses to guide risk management and decision-making processes

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong analytical and problem-solving skills, with a deep understanding of data analysis techniques and tools
• Knowledge of statistical methods, financial modeling, and business intelligence
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Business Analyst

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

About ACIA

Aon’s Centers for Innovation and Analytics are at the heart of delivering Aon’s Data & Analytic Services team’s mission to: Accelerate the rate of innovation through digital solutions to help better respond to clients’ evolving needs. Provide foundational data and analytics capabilities in one place for 50,000 Aon colleagues and our global clients who use our risk and people solutions.

Established in 2012, there are over 100 colleagues in Singapore’s Centre today including actuaries, software developers, data scientists, financial analysts and accountants. We are expanding rapidly and looking for dedicated individuals who can demonstrate emerging technologies and collaborate across Aon’s solution lines to help clients and colleagues make better, data-driven decisions today and tomorrow.

What the day will look like

• Collaborate with business stakeholders to understand their requirements, translating complex problem statements into clear, actionable solutions.
• Apply visualization tools in accordance with Aon’s standards to build insightful dashboards that communicate data trends and outcomes to stakeholders.
• Conduct detailed analyses of various datasets to identify patterns, trends, and commonalities that support evidence-based decision-making.
• Strong storytelling skills to present dashboards with a clear flow, enabling business stakeholders to understand insights and make informed decisions.
• Be responsible for the management of master data and critical to project delivery including creation, updates, and deletion, ensuring accuracy and reliability at all stages.
• Ensure compliance with organizational standards while supporting initiatives that promote data integrity and normalization.
• Develop and implement practices for commissioning, transformation, and clean-up of datasets.
• Detect and resolve data quality issues by defining data quality checks and recommending comprehensive solutions.
• Exercise a meticulous eye for detail to identify outliers and anomalies in addressing potential issues proactively to safeguard the reliability of analytics.

How this opportunity is different

In this pivotal role, you will maximise your expertise in health claims and coding datasets to advise strategic decisions for our clients. Your expertise in data management and ability to analyze trends and articulate compelling narratives through data will be instrumental in guiding our initiatives

Skills and experience that will lead to success

• A Bachelor’s degree in Mathematics, Statistics, Computer Science, or a related field is preferred.
• Relevant experience in data analysis, business analytics, or visualization, preferably within the health insurance domain, with experience handling health claims data.
• Knowledge and experience with data collection and processing tools and technologies.
• Proficiency in data visualization tools (e.g., Tableau, Power BI) and data querying tools.
• Strong analytical skills with ability to interpret and manipulate large datasets effectively.
• Excellent communication skills for engaging with internal teams and handling stakeholder relationships.
• Experience in stakeholder management to ensure alignment with business objectives and goals.
• Meticulous with robust organizational skills.
• A good knowledge of healthcare coding datasets, including ICD, CPT, and APAC country specific coding sets, is a plus.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

About Us

Theme International Trading, a subsidiary of Theme International Holdings Limited (listed on the Hong Kong Exchange: 0990.HK), is headquartered in Singapore. As a premier liquidity provider for listed derivatives across various exchanges, we empower our team and leverage advanced technology to drive exceptional performance and returns.

Established in 2018, we have grown into a leading market maker in diverse commodity derivative markets. As we continue to expand into a broader range of asset classes and products, we are seeking driven individuals with high integrity to join our dynamic and collaborative team.

Responsibilities

• Work closely with various teams: trading, operations, financial modelling to ensure processes in place keep the firm’s risk exposure to the minimum
• Monitor trading activities and open positions to ensure traders adhere to risk parameters
• Reconcile and validate traders’ records & P&L with statements from clearing brokers and highlight discrepancies daily
• Highlight potential risks of the existing portfolio to management and traders
• Implement risk framework for new products and review existing framework to adapt to the changing market conditions
• Coordinate with technology and quant teams to improve and develop tools/platforms to assess risk efficiently

Requirements

• Education: Currently in the last year of a Bachelor's or Master's program in Quantitative Finance, Financial Engineering, or a related field.
• Proficiency with Python is a must
• Meticulous, possess strong integrity and good interpersonal skills
• Able to work in a dynamic environment

Benefits

• Comprehensive employee medical insurance, covering GP, specialists, hospitalization, and dental
• Daily office-provided lunch
• Access to an in-house gym and shower facilities, plus weekly workout classes
• Fully stocked pantry with breakfast supplies, snacks, and appliances (e.g., stove, steam oven, coffee machine) for everyone to enjoy

How to apply

Interested applicants please submit your CV and cover letter directly to [email protected]

Job Description:

DC Byte is the leading provider of commercial research and consultancy in the field of data centres and digital infrastructure. We are changing how market developments are being analysed and tracked through

our unique property management platforms. We have grown from a concept to a profitable platform and

consultancy in five years, with locations in London, Washington DC, and Singapore.

Our research and team have been quoted by leading publications such as the Straits Times and Nikkei Asia.

Decision makers at global leading firms – ranging from operators, real estate advisors and data centre

operators – use our Premiere Analytics Platform. Our clients are made up predominantly of the leading data

centre operators, REITs, funds, and developers. Our data has been cited in investment decisions by publicly

listed firms, with clients often leveraging our analytics and insights. Our team of analysts are regularly invited

to industry events and investor briefings to weigh in on the industry dynamics and outlook.

We are looking for motivated individuals to join our team and help expand our global offering. Our ideal

candidate would be professional and outgoing, with a passion for international business analysis. The role

offers rapid career progression in a fast-growing global industry, with potential opportunities for travel and

work abroad. Building relationships with our customers and with the data centre community sits at the core

of the role, so interpersonal networking and communications skills are essential.

What your first year as a DC Byte Research Analyst might look like:

First 3 months

· Internal and external training

· Gaining expertise on our Analytics Platform and other company tools

· Gaining expertise on designated market coverage

3 to 6 months

· First client engagements and requests – tailored presentations to investment teams, C-Suite and executives, real estate advisory teams etc.,

· Attending industry events and networking

6 to 12 months

· End-to-end consultancy delivery under guidance from Senior Analysts and team

· Public speaking opportunities/investor briefings to educate various stakeholders/audiences about market dynamics

*Business travel to the designated market is a core part of the role – the timing of this will be dependent on business requirements, industry events etc.

Responsibilities include:

· Maintaining the DC Byte Analytics Platform and ensuring quality and consistency of data within designated markets

· Networking with industry professionals to gather information on existing and future supply and demand, and further understanding of market dynamics.

· Researching data centre development from a variety of news, public filings, and mapping sources.

· Delivering presentations to clients and stakeholders in both public and private forums.

· Delivering bespoke research reports in line with the client’s aims and objectives.

· Providing insight on industry developments to support research, white papers, infographics, and consulting projects.

· Representing the company at international and domestic conferences and events.

Minimum attributes:

· Research competencies – kindly note that this is not a data analytics role, hence experience with analytics tools (R, Python etc.) is not required

· Triangulation of information from various qualitative sources, consideration of industry drivers, market contexts and dynamics, wider geopolitical and economic landscape etc.

· Analytical and critical thinking skills

· Strong interpersonal skills, comfortability with networking

· Good writing and presentation skills for both interpersonal communication and deliverables (e.g., reports, commentaries etc.)

· Attention to detail

· Good attitude and willingness to learn

· Self-starter, proactiveness, adaptability

· Ability to work independently

· Ability to work under pressure and meet deadlines, organisational skills

Preferred attributes:

· Degree in Business, Economics, Real Estate, or experience in an industry analysis/research role preferred. However, interested candidates with degrees in any other fields are strongly encouraged to apply

· Experience managing a research project from scoping to delivery

· Network of data centre professionals across the APAC region

· Multi-lingual –English & Mandarin mandatory. Cantonese desirable too.