Your new role

• Actively support onboarding projects of new B2B business partners (both Asset Managers and Distribution Partners).
• Collaborate with new and/or existing B2B business partners in the context of onboarding new funds to the platform.
• Act as the first point of contact for our business partners managing day-to-day queries.
• Contribute to the maintenance of the client hotline during business hours.
• Provide high level support to the sales/business development teams by conducting internal and external research, analysis, and investigations.
• Represent the client service team as a subject matter expert in meetings (both virtual and in person) with existing business partners.
• Support the development and ongoing optimization of internal processes with key internal stakeholders and to provide input on how to improve the operational efficiency.

What you'll need to succeed

• Minimum of 3 to 5 years of professional experience in the financial industry, preferably in the field of Asset Management and/or Investment Fund operations.
• Bachelor’s degree in a finance, economics, business administration or similar.
• Basic understanding of the financial services industry.
• Great client orientated attitude.
• Strong communication skills, resilience, sovereignty, and team spirit.
• Proficiency in written and spoken English – additional language skills considered an advantage.
• Good MS Office application knowledge, particularly in Excel.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Registration No: R1986473
EA License No: 07C3924
Company Registration No: 200609504D

Remote - Republic of Singapore

Location: Singapore (Remote)

Salary: 40,000 SGD - 45,000 SGD + 10% Performance Bonus (DOE & Geographic Location)

*This position is remote and not eligible for relocations. All positions must reside within the country listed within this job description.

About the Role:

Applied Value Technologies is seeking a Jr Triage Specialist to assist in the delivery of our mission- and business-critical application services with internal customers. Reporting into Application Support team, our goal is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment.

Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the Application Support team is uniquely positioned to propel this work to the next level as the customer’s needs act as the guiding compass, not the technology’s limitations!

About You:

We are looking for someone to:

• Provide efficient support on product and integration issues, and ticket triaging.
• Follow detailed processes and workflows to support engineering teams.
• Support service Request Management.
• Support content creation, content update, and knowledge management.
• Solve basic admin, and configuration issues in SFDC.
• Rapidly diagnose, investigate, and resolve or troubleshoot issues and refine them into clear, concise communication and documentation.
• Communicate effectively with engineering teams to identify solutions to recurring product issues and improve on-the-ground engagement quality with cross-functional partners.
• Effectively and concisely communicate technical resolution, workarounds, or product confusion to bug reporters and/or engineering teams.
• Efficiently and effectively execute SOPs and develop and maintain the knowledge base.

We want someone who:

• Is a collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Actively investigates to get relevant information
• Demonstrates proactive and professional communication skills with all stakeholders and partners
• Maintains a professional, adaptable, and respectful manner
• Provides high quality service to all users

Some stuff you need:

• 1-2 years of hands-on technical application, product support, or business process experience.
• Familiarity with Salesforce - Service Cloud (some knowledge of Case Management, SOQL, LWC, read through Apex Code, Live Agents, and WhatsApp)
• Experience operating with SLAs in a client-facing role in a production support environment.

Nice to have:

• Bachelor’s degree in computer science, Business, or a similar area
• Salesforce (Service Cloud) and Mulesoft qualified, certifications, etc.
• Experience in techno-functional Salesforce and Mulesoft integration in a hands-on support role
• Application development and ERP implementation experience.

A little bit about us:

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.

Your new company

This is a multinational bank with a strong global presence and branding.

Your new role

As a member of rolling review team, will specialize in the review of AML/KYC information on file of existing institutional clients. To ensure due diligence is performed on existing client to comply with AML/KYC regulations. Develop expertise in the Firm's Anti-money laundering/ Customer Identification due diligence policies and process. This is a 6 months convertible/ renewable contract.

What you'll need to succeed

• Experience working in financial industry.
• Excellent written and verbal communication skills required to professionally and persuasively engage external clients and internal stakeholders.
• Proficiency in Microsoft Office eg. Outlook, Word, Excel, Powerpoint etc.
• Mandarin/ Japan/ Korea language skills desirable
• Experience of AML requirements either via Client On-boarding role or similar role including an understanding of client structures and AML requirements for hedge funds, private corporations, financial institutions, etc.

What you'll get in return

This is an excellent opportunity to be part of a collaborative team and you will be compensated competitively.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Si Ying at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

EA Personnel Registration No: R23115232 | EA License No: 07C3924 | Company Registration No: 200609504D

HR & ADMIN EXECUTIVE

• Working Days: 5 days
• Working Timing: 9AM to 6PM
• Working Location: Tanjong Pagar
• Salary: $4000- $4500

Responsibilities

• Perform full spectrum of HR from recruitment, training to offboarding
• Manage relevant onboarding, probationary evaluation and exit procedures and activities
• Process payroll, CPF, Income Tax, IR21 and other relevant statutory submissions
• Manage and monitor application, renewal and cancellation procedures of work passes
• Manage and maintain employees within the Group’s attendance, tardiness, P-File, insurance and
  other employee relations matters
• Plan, organize and manage Company annual Dinner and team building activities
• Organize and arrange theoretical training sessions for employees under the Group of Companies Set up, organize and manage yearly the Group’s employee appraisal
• Prepare, amend and announce all relevant Company’s documents including but not limited to
  Company profile, SOP, templates & etc
• Other ad-hoc activities or errands as assigned

Requirements

• Minimum Degree in Human Resources, Business or relevant
• At least 3-5 years relevant experience in HR Generalist role

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Responsibilities:

• Work closely with Business Managers to understand specific technical client requirements.
• Proactively source and screen potential candidates through various recruitment channels, referrals, and networking.
• Build and maintain a talent pipeline to ensure a consistent pool of qualified candidates for current and future IT positions.
• Conduct initial screenings to assess candidates' technical skills, experience, and compatibility with the organization's requirements.
• Act as the main point of contact for candidates, addressing their questions and concerns throughout the recruitment journey.
• Gather and provide constructive feedback to candidates post-interview.
• Work on recruiting needs by attentively participating in team meetings, picking up changes (when applicable) from Business Managers.
• Work with cross-functional stakeholders to ensure smooth regional recruitment operations.

Specific Qualificatons:

• Bachelors Degree in Human Resource Management or equivalent.
• While experienced individuals are welcomed to apply, this is a unique opportunity for individuals who are eager to kickstart their careers and grow within a dynamic and supportive environment. Thus, we highly value a positive mindset towards learning and the ability to adapt quickly.
• Strong interpersonal and communication skills, with the ability to establish rapport and build professional relationships with Candidates, Consultants & Business Managers.
• Able to work well in a team.
• Analytical skills needed, with a strong results-driven mindset.
• Able to work under pressure within in a fast-paced environment.

We are seeking a Clinic Receptionist/ Clinic Assistant for a specialist ear, nose, and throat clinic based in Gleneagles Hospital and/or Mt Elizabeth Novena Specialist Centre.

The ideal candidate should possess the following:

• Experience working in a medical clinic as a reception staff
• Good customer service skills - in person, over the phone, and by email
• Reliability
• Punctuality
• Ability to work in a team effectively

There are four doctors in the group practice.

The clinic currently has two clinic receptionists, two clinic assistants, a senior staff nurse, and/or a clinic manager.

The clinic is supported by three operations staff from a corporate office located in United Square.

Working times are 0830-1730hr Monday to Friday and 0830-1300hr Saturday.

Staff is given one Saturday and one half-day morning off a month after confirmation.

The clinics are open 0900-1300hr and 1400-1730hr from Monday to Friday and 0900-1300 on Saturday.

The position comes with excellent benefits. These include:

1. 16 days annual leave with an additional three (3) days of family care leave.

2. Birthday leave of one (1) day

3. Health benefits: Staff shall be entitled to medical (e.g. integrated shield plan) up to a cap of $600 per annum and dental/wellness benefits up to a cap of $400 per annum

4. Corporate bonus, annual performance bonus, and 13th month guaranteed bonus

Please send your resume to [email protected] and we thank you for your interest in this position.

We value diversity and equal opportunities for all applicants.

However, due to quota limitations, this particular position is currently open only to Singapore citizens or permanent residents (PR).

Thank you.

Role Purpose:

Sustain the local Quality System and infrastructure for the Singapore Hub (secondary packaging).

Carry out and provide quality oversight for the quality management to ensure compliance with applicable regulatory requirements and quality standards.

Main Accountabilities:

• Support Quality Systems and ensure effective use of Quality Tools for activities related to Good Manufacturing Practice and Good Distribution Practice.
• Act as the Key-User and Training Coordinator for training system. Ensure adequate training program is effective.
• Writes and co-ordinates the writing of SOPs and manages the administration of SOPs.
• Performs quality oversight of third party packager, distributor under area of responsibility as per compliance and business needs.
• Carry out Annual Product Reviews for Secondary Packaging.
• Carry out Batch Release for secondary packaging according to marketing authorizations and coordinate different activities with third party.
• Accountable for timely product releases avoiding backorders, while assuring product quality and compliance.
• Support Quality Review Board for Singapore Hub operations. Support in the issuance of monthly Quality status reports to monitor local GMP/GDP compliance.
• Investigate / assess deviations occurring during transport, packaging, storage, distribution of products.
• Support change control implementation.
• Carry out timely investigation of product complaints and ensure adequacy and timely implementation of CAPA.
• Coordinate potential recall activities, including mock recalls.
• Coordinate and perform self-inspection. Support inspection from regulatory authority and certified body.

Qualification and Experience Requirements:

• Educational requirements: relevant degree in pharmacy, chemistry, biology or health sciences.
• experience in the pharmaceutical industry, in operational quality is advantageous
• Good Experience in Quality Assurance with basic knowledge in Good Manufacturing Practice and Good Distribution Practice.
• Good command in English and writing skill.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Your new company

This is a global medical service company which specialises in creating devices to improve the lives of patients around the world.

Your new role

As a Customer Service Representative, you will be engaging directly with customers' purchasing and logistics teams while being proficient in taking orders - both by email and phone. You will also be responding to all customer enquiries (internal and external) in a timely manner.

As a Customer Service Representative, you will be maintaining the distributor master data and corresponding assessment documents to guarantee the traceability of Distributor business status. You will also be ensuring that distributors conduct business in full compliance to behavior in business and competition.

This is a 12 months renewable contract.

What you'll need to succeed

• 2-5 years’ experience as a customer service representative preferably in a commercial/sales or manufacturing/production setting of medical devices.
• Experience of team play for supporting Sales Best Practices and Sales Metrics; translating that data into a progressive, tactical and strategic plan of action, which targets improved account performance.
• Natural tendency to put client first and to maintain constructive contacts
• SAP experience will be preferred.
• Experience within the pharma or medical device industry is a plus.

What you'll get in return

This is an exciting opportunity to be part of a globally renowned organisation. You will be remunerated at market competitive rates.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Siying at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

Registration ID No. R23115232 | EA License number: 07C3924 | Company Registration No. 200609504D

• Acquire new clients through business development/cold calling
• Source, screen, interview and shortlist potential candidates to match with the client requirements
• Develop and maintain a strong working relationship with clients and candidates

Requirements:

• At least 2 years of proven track records in recruitment, sales, business development or similar experience
• Good understanding of sourcing and recruiting process
• Confident, sales driven and results oriented

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

The Quality Assurance Specialist is responsible to:
- Maintain and ensure effectiveness of the Quality Management System in Singapore,
- Perform product complaints handling for Singapore,
- Perform Adverse Events reporting to local regulatory authorities of Singapore,
- Perform Field Safety Corrective Actions and reporting for Singapore.

Responsibilities:

• Quality Assurance for all aspects of the Quality Management System (QMS) of Singapore Distribution Centre (DC), including maintenance, continued compliance, and certification.
• Ensure quality and regulatory compliance to relevant applicable standards such as GDPMDS (Singapore)

• Be responsible for operational quality matters including product hold in Singapore.

• Act as the Complaints Handling unit for Singapore.
• Conduct training of staff in QMS to ensure relevant staff are trained to the latest revision of procedures.

• To perform assessment and adverse event reporting to local authorities of Singapore.
• Execute Field Safety Corrective Actions (FSCA) in Singapore, including reporting to local authorities.

• Manage outsourced activities to ensure vendors meet the Cook Medical's quality standards.

• Coordinate or investigate CAPA to ensure nonconformances are addressed effectively.

• Schedule and perform internal audits. Host or support external audits.

• Perform trending and produce metrics for DC performance, measuring against key performance indicators.

• Maintain up-to-date knowledge and compliance with Global policies and procedures and to implement locally.

• Participate in global projects and meetings if applicable.

• Act as the local contact person for Data Protection facilitation.

• Perform other tasks assigned by Manager.

• Have a sound understanding of, and comply with, the COOK Code of Conduct and Company Compliance requirements.

Requirements:

• At least 3 years working experience as quality assurance in the medical device field.

• Degree in Science, Engineering or other related discipline.
• Experience in adverse event assessment and reporting for Singapore.
• Experience in Field Safety Corrective Action execution and reporting for Singapore.
• Experience in multinational medical device company preferred.

• Excellent communication and interpersonal skills, able to work with people from different levels internally and externally.
• Excellent time management and organizational skills. Able to perform duties with limited supervision and meet deadline.

• Fluent in English (both spoken and written).
• Skilled in document management.
• High level of computer skills including Microsoft Office.
• Multi-tasks and able to prioritize the job tasks, depending on the urgency.
• Positive attitude, be good team player and attend to details.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Payroll Executive (Human Resource Department) who can help support through the next phase of growth and development roadmap.

Duties:

• Handle full payroll cycle for internal and outsourced employees
• Responsible for entire onboarding and offboarding matters
• Handle work pass application, renewal and etc
• Ensure the organization in complying with local relevant regulations
• Involved in full spectrum of HR duties when needed
• Assist in recruitment related duties when needed
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Diploma / Degree in relevant discipline
• Min 2 - 5 years of relevant experience
• Familiar with Microsoft Excel
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Join the dynamic Corporate Account Payable (CAP) Team of our client, a multinational investment bank, based in Singapore, serving as subject matter experts for APAC countries. This role will handle daily client queries, operations, and corporate card matters.

Responsibilities:

• Address internal and external inquiries via group mailbox and helpdesk hotline.
• Manage Korea corporate card administration, from applications to cancellations.
• Research and address invoices in the queues.
• Coordinate with global support teams for investigation.
• Follow up on unapproved invoices, aging items, and weekly exposure reports.
• Process reimbursement claims in Concur, ensuring compliance with standards.
• Conduct monthly withholding tax filing for individuals.
• Perform quarterly VAT & Proxy Tax filing for the Korea office.
• Quarterly reconciliation and reclassification of cost centers post-tax payment.
• Manage corporate card refunds, reclassification, and adjustments.
• Follow up on unapproved/unassigned charges with cardholders.
• Provide adhoc training for employees.
• Cover Australia client services and operations tasks.
• Provide support to other countries in the Singapore hub.

Key Requirements:

• Bachelor’s degree or Diploma holder in Finance, Accounting, Auditing, Economics or similar field
• Minimum 3 years of AP experience, preferably in shared services.
• Proficient in spoken and written English and Korean as this role will be working closely with clients and vendors in Korea.
• Familiarity with Appian, Concur, and Oracle Cloud.
• Knowledge of Korea's tax system is a plus.
• Proficient in Microsoft products.
• Strong team player.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

• Global medical device company and leader in minimally invasive orthopaedic surgery
• Attractive Salary + great employee benefits
• Fantastic working environment

About the Role

An HR Specialist is the supportive force behind both people and processes. The ideal person for the job will be a problem solver with excellent communication skills and impeccable attention to detail. He/she will have previous experience working in a HR department, performing administrative tasks and providing support to coworkers. The ability to multitask, manage complex schedules, and meet changing deadlines is essential to the position.

• HR Administrations
• Compensation & Benefits
• Performance Management
• Offboarding

Human Resource Operations

• Manage end to end employee life cycle events and operational processes including but not limited to on-boarding, transfers, relocation, and off-boarding
• Act as the first line of advisory service for HR related matters and benefits (employees, managers, external candidates, and providers)
• Manage all the employee related data entry into the HR System (SAP HCM) and ensure integrity, consistency, and security of all data handled
• Maintain the timely updates to the monthly organisation chart and maintain consistency and standardization of data reporting
• Maintain up to date employees’ personnel files – both physical and electronic versions
• Generate monthly reports via SAP
• Preparing of official HR letters including employment contracts for new hires
• Monitor and prepare official documents for contract renewal and conversion contracts
• Proactively identify process inefficiencies and inconsistencies and collaborate towards an improved and more productive process that enhances the employee and/or manager's experience with the process
• Consolidate billing matters and invoices and to work with Finance team to ensure timely payments
• Manages the monthly/quarterly labour surveys
• Working together with Social Club Committee to run employee welfare and recreation programs for employees
• Under direction from HR Manager, undertake local and regional HR project work, researching issues and developing recommendations
• Work as Process Champion within the wider APAC HR team to proactively identify ways to enhance work processes for improved performance either through self-discovery or through seeking feedback from stakeholders.

About You

• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Minimum Bachelor’s Degree in Business Administration, Business studies and/or Human Resource Management
• At least 6 years of HR Admin/Generalist experience
• At least 5 years of payroll processing experience and have worked with payroll vendors
• Proven success in working in a multi-cultural team or in Multi-national corporations (MNC)
• Able to handle the daily workload and deliver day-to-day HR transactions in a timely and accurate manner with minimum supervision

About Arthrex

Arthrex is a global medical device company and leader in new product development and medical education in Orthopaedics. With a corporate mission of Helping Surgeons Treat Their Patients Better™, Arthrex has pioneered the field of arthroscopy and develops more than 1,000 innovative products and procedures each year. We are a privately held company with a family business culture committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact.

About the Benefits

• Attractive Salary
• Comprehensive corporate medical & health insurance coverage
• $1,000 annual flexi benefit allowance
• Ongoing career development and progression opportunities available

The Strategist role is crucial in the building and the development of the business. Your job will be about understanding a complex and dynamic marketplace where changing legislation, product availability and client requirements add up to opportunities for developing new markets. As an ACT Commodities Strategist you get to do it all, from building client relationships to identifying and sourcing suitable products and creating new market opportunities in the renewable commodity trading sector, focused on Biomethane. You will find relevant ideas and regulation, test the feasibility for ACT in a pre-analysis, find a trading desk for which it makes sense and create a test group for the preliminary product implementation.

Your responsibilities:

• Undertake research and analysis across a wide range of commodity markets by contacting regulators, lobby groups, and NGOs;
• Lead components of project delivery, under guidance from management & traders;
• Liaise with the traders to ensure current knowledge of renewable products and maintain current knowledge of major drivers and trends across commodity markets;
• Identify new sources of business, and help develop new trading desks or new way to trade specific products;
• Provide data and analysis in support of monthly and annual publications;
• Identify new areas of commodity trading for the group.

Your profile:

You like to stay up-to-date with industry trends and news and are not afraid to dig deep into hundred-page documents about legislation. You have stellar social skills and are able to get people onboard to follow your ideas. You like looking for hidden gems and feel accomplished once you’ve found the next best thing in the world of environmental commodities. Your KPIs will be impactful discovery and P&L impact among others.

• Master’s degree in a Business or Sustainability related field;
• Fluent in English and Asian Language due to our market coverage;
• 2+ years’ experience in the (Renewable) Energy sector, preferably related to Biomethane and has had relevant experience in topic specific regulation or consultancy;
• Experience analyzing data with excellent attention to detail;
• Intellectually curious and able to demonstrate structured problem solving and analytical skills;
• Strong verbal and written communication skills;
• Aptitude for taking initiative, a commercial and creative mind with an entrepreneurial attitude.

As an APAC Payroll Specialist at FNZ, you'll oversee and advise on payroll operations across multiple offices in Singapore, China, Thailand, Malaysia, Japan, and Hong Kong. Your primary responsibility will involve managing payroll processes, ensuring their accuracy and efficiency. Additionally, you'll spearhead payroll-related projects and deliver timely, precise reporting to support crucial business decisions. This role demands a keen eye for detail, exceptional project management skills, and the ability to navigate complex payroll systems within diverse cultural and regulatory landscapes across the Asia-Pacific region.

Your responsibilities will include:

• Process monthly payroll, including end-of-year tasks and audit requirements - Experience using Workday is preferable although full system training can be provided.

• Address employee inquiries related to tax, payroll, leave, and superannuation.

• Communicate with employees and stakeholders to gather necessary information and approvals for payroll processing.

• Collaborate with HR and Finance Business Partners for payroll review, approval, and related queries.

• Maintain accuracy in HRIS (Workday) and other HR systems for payroll-related actions.

• Generate precise reports on HR processes, such as absence levels, pay information, headcount, turnover, and monthly vacancy reports.

• Handle payroll audits, reviews, and special projects, including historical pay investigations.

• Stay informed about legislation changes and ensure compliance across all payroll locations.

• Manage adjustments in accordance with the Holiday Pay Act.

• Provide HR metrics to support business planning, focusing on attrition, absence, retention, and engagement trends, and proposing solutions for improvement.

What are we ideally looking for in a successful candidate?

• Demonstrable strong knowledge and experience in Asia payroll administration, emphasizing payment and deduction processing while handling sensitive data.

• Proficient in IT skills, ideally with prior experience in Workday or similar payroll systems, ensuring adeptness in system operations.

• Exceptional organizational abilities, detail-oriented mindset, and adeptness at working within tight deadlines.

• Understanding of the significance of global payroll within an organization, leveraging expertise to uphold international excellence.

• Ability to work effectively within a supportive and friendly team environment, contributing to collective efforts aimed at maintaining effective, up-to-date, and compliant processes.

• Detail-oriented mindset ensuring accuracy and timeliness in Workday-related payroll processes to guarantee precise and timely pay for employees.

• Prior experience ensuring international compliance in payroll processes, aiming to uphold world-class standards in service delivery.

• Being business proficient in the Chinese language would be advantageous.

About FNZ

FNZ was founded with a mission to use cutting edge technology to open up wealth – for end investors and business partners.

That means making wealth management more accessible and personalized for all people, not just high net worth.  We believe everyone can create a better life by saving, investing, and managing their money well.

FNZ has created wealth’s growth platform – a global, end-to-end wealth management platform. We have merged a modern adviser and end investor experience with sophisticated investment administration and business operations. The platform includes app integrations, providing access to third-party, FNZ-delivered, or customer proprietary solutions.

Why should you join us?

• A hybrid 3+2 model combining working from the office and from home.

• A competitive salary and excellent benefits, including full comprehensive health insurance, annual leave, sick days, parental leave and more.

• Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies.

• We provide global career opportunities for our employees at any of our offices in the UK, Czech Republic, Australia, New Zealand, China and more.

If this role appeals to you, please apply by the 10thJanuary 2024.

*Please note we shortlist as we receive applications. We encourage early applications as we may withdraw advertising at any time.

As the APAC Payroll Manager, you’ll join our dynamic team and play a pivotal role in overseeing and managing the payrolls for a diverse range of countries across the Asia-Pacific (APAC) region. With a focus on countries including New Zealand, Australia, Singapore, China, Hong Kong, Thailand, Malaysia, India, and Japan, you'll lead our skilled payroll team to ensure accurate and timely compensation processes. Your expertise will be crucial in fostering a culture of growth, development, and well-being within the APAC payroll team.

You will take charge of various responsibilities that contribute to the seamless operation of FNZ's payroll function. Your role will encompass overseeing critical payroll projects, ensuring precise and efficient payroll reporting, and facilitating the provision of data to support the needs of the business. Beyond your operational duties, you'll be instrumental in driving the productivity, professional development, and overall growth of the APAC payroll team, reinforcing FNZ's commitment to excellence in payroll management.

If you have a passion for complex payroll management, thrive in a fast-paced, challenging environment, and enjoy enabling a team culture of operational excellence, then this is the perfect opportunity for you.

The responsibilities will include:

• Lead, manage and inspire the APAC payroll team, providing direct line management and support, fostering a culture of growth, accountability and excellence.

• Collaborate closely with the Group to shape and execute the payroll strategy for the APAC region, driving success and alignment.

• Oversee, or at times manage, the end-to-end processing of the monthly payrolls for multiple APAC locations, utilizing CloudPay as FNZ’s global payroll system.

• Serve as the go-to resource for employee enquiries related to tax, payroll, leave, superannuation, and terminations, ensuring prompt and accurate responses.

• Forge strong communication channels with employees and key stakeholders to gather necessary information and approvals for smooth payroll processing.

• Form strategic partnerships with the HR team and Finance Business Partners, facilitating seamless payroll review, approval processes, and addressing queries.

• Spearhead the establishment of comprehensive payroll processes in emerging APAC countries as required, collaborating with internal and external stakeholders.

• Develop and maintain up-to-date payroll processes, including Standard Operating Procedures (SOPs), audit protocols, employee FAQs, and more, to guide the team's operations.

• Ensure accurate and timely updates in the HRIS (Workday) and other HR systems to reflect payroll-related actions, such as leave, pay changes, and employee details.

• Manage payroll-related audits, reviews, and special projects, showcasing your meticulous attention to detail and problem-solving skills.

• Stay current with legislative changes and ensure compliance across all APAC payroll locations, safeguarding our organization's adherence to regulatory standards.

What are we ideally looking for in a successful candidate?

· Have an In-depth understanding of New Zealand payroll legislation, with an ability to quickly pick up and understand the nuances of APAC payroll legislation in Australia, China, Hong Kong, Thailand, Singapore, Japan, Malaysia and India.

· Proven people management experience, leading high performing teams in challenging environments.

· Mastery of complex, end-to-end payroll processes across large scale organisations.

· Proficiency in Microsoft Suite including Excel, Word, Outlook, and PowerPoint. Advanced MS Excel skills, including advanced formulas and macros is ideal.

· Impeccable attention to detail and conscientious work ethic.

· Outstanding organizational skills paired with efficient time management.

Advantageous experience:

· Familiarity with payroll processes in various APAC countries (Australia, China, Hong Kong, Thailand, Singapore, Japan, Malaysia, India)

· Knowledge of Australian, China and/or Malaysian payroll legislation

· Experience using CloudPay or similar payroll systems.

About FNZ

FNZ was founded with a mission to use cutting edge technology to open up wealth – for end investors and business partners.

That means making wealth management more accessible and personalized for all people, not just high net worth.  We believe everyone can create a better life by saving, investing, and managing their money well.

FNZ has created wealth’s growth platform – a global, end-to-end wealth management platform. We have merged a modern adviser and end investor experience with sophisticated investment administration and business operations. The platform includes app integrations, providing access to third-party, FNZ-delivered, or customer proprietary solutions.

Why should you join us?

• A hybrid 3+2 model combining working from the office and from home.

• A competitive salary and excellent benefits, including full comprehensive health insurance, annual leave, sick days, parental leave and more.

• Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies.

• We provide global career opportunities for our employees at any of our offices in the UK, Czech Republic, Australia, New Zealand, China and more.

If this role appeals to you, please apply by the 10thJanuary 2024.

*Please note we shortlist as we receive applications. We encourage early applications as we may withdraw advertising at any time.

Job Title: Customer Support Specialist

Contract duration: one year contract (renewable subject to your performance)

Salary: $3,800 - $4,500

Working days & hours: Monday – Friday, 8am - 5pm

Working location: Loyang Lane

Position Summary:

Analyzes supplier and/or customer data regarding ordering and/or delivery of parts and provisioning products or related services. Analyzes and processes material returned from customers. Analyzes customer parts requirement inquiries, facilitates responses and resolves delivery problem. Maintains customer relationships. Develops an understanding of customer’s culture and business strategies.

Essential Job Duties and Responsibilities:

• Reviews customer purchase orders to assess requirements.
• Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in the ERP system and portal management.
• Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame.
• Prioritizes orders with issues based on required ship date and performs analysis on whether orders can proceed without additional input.
• Performs research in the ERP system to potentially resolve order issues.
• Revises and actions open orders that are pending resolution.
• For all critical orders, ensures timeliness of shipment through internal coordination and liaison with other functional stakeholders.
• Monitors/expedites orders with high complexity and urgency.
• Resolves customer claims with functional department (Accounting, Quality Assurance, etc.), credit and rebill, RMA process, determine root cause, recommend and implement corrective actions.
• Maintains a healthy pipeline on part usage/demand on existing contract, program, etc., in collaboration with Customer, Sales and Planning, etc.

Basic Qualifications (Required Skills and Experience):

• 2-4 years of related work experience
• Experience in Program Management and/or Customer Support
• Experience in Warehouse environment
• Strong problem-solving skills
• Excellent communication skills, both written and verbal
• Ability to work in a fast-paced environment
• Proficient knowledge in MS Office (i.e. Excel, Word, PowerPoint) applications
• Ability to enter large volume of orders in the system
• Education: High School Diploma or Related Field of Study, Associate degree – Business Management

Should you be interested in this position, please contact Neo at 91708126 (http://wa.me/6591708126) directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Payroll Executive (Human Resource Department) who can help support through the next phase of growth and development roadmap.

Duties:

• Handle full payroll cycle for internal and outsourced employees
• Responsible for entire onboarding and offboarding matters
• Handle work pass application, renewal and etc
• Ensure the organization in complying with local relevant regulations
• Involved in full spectrum of HR duties when needed
• Assist in recruitment related duties when needed
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Diploma / Degree in relevant discipline
• Min 2 - 5 years of relevant experience
• Familiar with Microsoft Excel
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gfYCX8Kf

• Exposure to latest technologies
• Concrete project timeline

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for Senior Network Engineer (LAN , WAN & firewall) to join their team.

About the job
Your role involves:

Supporting/troubleshooting and implementation of Cisco network devices (Routers, Switches, Firewall and etc) devices across Asia

Monitoring network performance, handling upgrades and network optimisation

Handling and ensuring network related service requests for are responded

Establishing service level management practices to ensure that the level of service from external service providers are defined and being adhered to

Skills and experience required
As a successful applicant, you will have at least 3 years of experience in Cisco network routers and switches.

CCNA certification will be highly preferred.

Whats on offer
This is an excellent opportunity to join a leading company with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gfYCX8Kf (EA: 94C3609/ R1219669)

A. Overall Purpose Of The Job

The successful candidate shall work in partnership with payroll team, identifying data inaccuracy and support project implementation requirement.

B. Key Responsibilities

• Support and assist in all aspect of the monthly payroll, CPF data input and checks.
• Responsible for identifying data inaccuracy between the two payroll systems data sources.
• Work closely with the payroll team to support all project related activities.
• Any ad doc duties assigned.

C. Job Profile

Required Competencies

· Adaptability / Flexibility – Successful performance in changing environments, positive attitude to change, willing to use new techniques, modifies behaviour successfully in response to change. Ability to prioritize and handle multiple projects at one time, including pressure situation and difficult to meet deadlines.

· Attention to detail – Follows established procedure, develops systems to check accuracy such as checklists.

· Planning / Organisation – Plans and prepares for future events, able to formulate clear and structured plans, effectively prioritises tasks and resources, establishes milestones and sets realistic expectations of themselves.

· Pressure tolerance – Maintains performance under pressure, manages stress, identifies ways to reduce work stress, uses appropriate coping mechanisms. Ability to defuse and resolve conflicts.

· Communication - Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically, builds rapport, manages the emotions of self and others

· Initiative / Innovation - Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, takes productive action without being asked

Required Work Experience

• At least 1 year of experience in payroll, Compensation and Benefit matters or data analytics
• Proficient in Excel.
• Word and Powerpoint an added advantage

Your new company
Global Financial Institution located in the heart of Singapore.

Your new role

• Be the individual contributor and influencer to design and deliver software for our various global and regional technology initiatives
• Candidate will be involved in designing, developing, and deploying solutions in a .Net environment. The technological solutions deployed will meet a series of objectives to improve the productivity of a Banker.
• Work with regional business and support partners to provide timely response to business production queries and outages
• Build up regional domain knowledge on various front-office technology infrastructure and build up development presence and knowledge in the region.
• Provide guidance to regional team’s best development practice and help advocating the bank’s solution delivery methodology initiative.
• Be the technology advocate in driving our various technology innovation initiatives

What you'll need to succeed

• 10+ years of experience in fast-paced, high pressure and challenging environment
• Hands-on experience in object-oriented development using C#, Java and Python.
• Experience in UI/UX or full stack development an advantage.
• Experience working with Traders, Desk Heads, Market Risk Managers, Finance, Quants and Model Validation teams

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

Referrals are welcome.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

JOB PURPOSE:

Oversee and supervise the payroll and related functions for the organization in the Asia Pacific region. Ensuring pay is processed on time, accurately and in compliance with government regulations. Maintain and update pay history for Asia Pacific branches and generate month end and ad-hoc reports.

PRINCIPAL ACCOUNTABILITIES:

Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions. Prepares and maintains accurate records and reports of payroll transactions.

JOB CONTENT (PRIMARY & SECONDARY FUNCTIONS):

Primary

1. Provide day-to-day leadership and oversees the daily workflow of the department.

2. Recruits, interviews, hires, and trains new staff in the department.

3. Review staff performance and provides constructive and timely evaluations.

4. Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions across Asia-Pacific Branches.

5. Ensures accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates.

6. Calculate overtime payments and other allowances for the regions.

7. Ensures compliance with government regulations, local payroll, wage, and hour laws and best practices.

Secondary

8. Facilitates audits by providing records and documentation to auditors.

9. Identifies and recommends updates to payroll processing software, systems, and procedures.

10. Provide other duties as and when required.

CREDENTIALS:

QUALIFICATIONS

· Bachelor's degree in Accounting, Business Administration, Human Resources, or related field required.

EXPERIENCES

· At least 5 - 7 years of relevant work experience with 2 - 3 years in a managerial position.

COMPETENCIES

· Extensive knowledge of the payroll function including preparation, internal control, and payroll taxes.

· Excellent organizational skills and attention to detail.

· Knowledge of labour laws

· Good Communication & Interpersonal skills

· Proficient with Microsoft Office Suite.

· Proficient with payroll software, experience in using PeopleSoft is highly advantageous.

College of Interdisciplinary & Experiential Learning

Many of the wicked problems in society today require interconnected and interdependent perspectives and collective collaboration. We enable students to thrive in a VUCA world by equipping them with interdisciplinary & experiential learning tools and processes, enabling students to synthesise knowledge from multiple disciplines to address complex issues. Above all, we deepen students’ socio-cultural competence and social responsibility to the local and global community through sustainable, reciprocal engagement with partners on real-world issues.

Office of Service-Learning

The Office of Service-Learning (OSL) seeks a purpose-driven individual for an impactful role facilitating meaningful learning between students and communities for social good.

You will support the delivery of SUSS Service-Learning courses and programmes, connecting SUSS students, alumni, faculty, staff and communities.

We seek a team player who possesses a deep understanding of the intersection between education and social sectors, knowledge of current and emerging practices, trends and opportunities within and beyond these sectors, and is committed to leveraging the university as a community asset to connect diverse stakeholders to journey together for shared purpose.

Major Duties & Responsibilies

• Identify and connect assets to develop and sustain partnerships with internal and external partners to co-create and curate Service-Learning opportunities; and capacity-building to deepen and strengthen stakeholders’ collective capability for social responsibility.
• Deliver Service-Learning credit-bearing courses and non-credit bearing programmes.
• Coordinate collaborations between OSL and SUSS schools and departments.
• Coach, mentor, and assess students, enabling students to meet the learning objectives specific to the range of Service-Learning experiences.
• Design, develop and conduct risk assessment, and ascertain that the Service-Learning opportunities/environment are safe and conducive.
• Design, develop and conduct translational research and solutions (if required).
• Develop and manage certification programmes in specialist domain areas (if required).
• Manage the administrative duties (pre and post event publicity, data management, procurement etc.) generated in fulfilment of the scope stated above.
• Assist with other tasks and duties as assigned by immediate supervisor, and participate in university-wide activities.
• Attend training and development courses relevant to work and/or personal development.

Job Requirements

• A good university degree, preferably with postgraduate degree and/or professional qualification, where relevant.
• Strong experience in asset-based approaches to Service-Learning and Community Engagement, Volunteer Management and Student Leadership Development.
• Intellectually inquisitive, with a good understanding of global and local trends in both the social sector, and Service-Learning and community engagement.
• Passion for working with students and community. Able to build rapport, motivate and inspire students from diverse backgrounds.
• Strong analytical, communication, networking and presentation skills.
• A resourceful team player with initiative and interpersonal skills, and a high level of integrity.
• Meticulous, enjoy working in a fast-paced environment, interacting with people and managing multiple tasks.
• Experience in teaching, curriculum design and development, educational equity and access, diversity and inclusion, social entrepreneurship, social innovation, sustainability, social impact measurement, social sector internships and/or applied research will be an added advantage.