Job Description

Test Coordination: Coordinate with SIT Team, manage quality gates and handover to UAT

• Test Planning: Define UAT test strategy, create test bed, schedule testing efforts

• Test Design: Develop Test Cases to factor in positive/negative/boundary testing etc., management of traceability matrix to track requirements

• Test Execution: Coordinate and run test cases, report testing metrics, identify and report defects, perform regression testing

• Defect Resolution: Manage defect lifecycle

• Verification: Retest and validate defect fixes and perform regression testing if necessary

• Test Closure: Formal closure of UAT testing cycle upon resolution of all defects, provide test closure documentation

Skills Required

1. Education – Bachelors or higher degree preferably in Computer Science or IT

2. Good working experience in Manual Testing and Banking and Financial Services - Proven skills in Managing a testing team along with the deliverables - Must be able to Plan, Design & review Test Plan & Test Cases - Coordinate with Users and other Stakeholders to manage Regression and UAT stage

Should have atleast 4-5 yrs of Investment Banking experience - Knowledge of Wealth Management Products and Avaloq tool - Project management exp. - HP ALM or similar Testing Tool exp. - Atlassian JIRA and Confluence - Defect log management - Domain knowledge of Wealth management products - Avaloq experience (Good to have) - Very Good communication & stakeholder management Skills (Verbal and Written)

Software Engineer (SAP Specialist)

Responsibilities:

• Provide SAP Techno-functional Support in FI/CO or SD/MM/PM modules.
• Involve in analysis, design, coding / configuration and testing of SAP System.
• Work with business users to understand their business requirements
• Develop interfaces between SAP with external systems.
• Analyse the software issues, diagnoses the technical faults and suggest the precaution measures along with accurate troubleshooting methodologies
• Ensure safety practices and housekeeping is to be maintained to the highest standard

Requirements:

• Possess a Diploma/Degree in Computer Science / Information Technology or equivalent
• Knowledgeable in SAP and programming languages such as ABAP.
• Good interpersonal, analytical and problem-solving skills
• Minimum 2-3 years of relevant working experience is required

Job Profile Summary:

The Wealth Protection Specialist will assist bank partner in growing the bancassurance space. You will collaborate closely with bank stakeholders to deliver customer centric recommendations focusing on health and protection needs of the bank customers and build strong and long-term customer relationships.

Job Description:

• Establish and define the customer’s protection needs
• Analyze customer financial situations to identify opportunities for recommendations and mitigate risks
• Foster and enhance relationships with customers, with focus on Health & Protection products to complement the customers' existing protection portfolio.
• Liaise with internal departments on policy fulfilment
• Achieve channel bancassurance targets in partnership segments through telemarketing and referrals

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Able to multi-task and meet tight deadlines
• Good presentation and negotiating skills
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment

Working Experience:

• 2 years of relevant experience in bancassurance or telemarketing
• Possess CFMAS, M9, M9A, M5, and HI certifications

Education:

• Degree/Diploma in Business or related fields of study

Language:

• English

Position Overview:

The Retail Sales Specialist (Audio) is responsible for driving sales and enhancing the customer experience within the retail environment. This role involves demonstrating and promoting audio products, providing expert advice to customers, and ensuring that sales targets are met. The ideal candidate will have a passion for audio technology, excellent customer service skills, and the ability to create a positive shopping experience.

Key Responsibilities:

1. Sales and Customer Service:Greet and engage customers, providing a welcoming and informative shopping experience.
   Assist customers in selecting audio products that meet their needs and preferences.
   Demonstrate audio products, explaining features and benefits to customers.
   Achieve and exceed individual and store sales targets through effective sales techniques.
   
2. Product Knowledge and Training:Maintain up-to-date knowledge of the latest audio products and technologies.
   Participate in training sessions to stay informed about new products and sales strategies.
   Share product knowledge with customers and colleagues to enhance the overall customer experience.
   
3. Merchandising and Store Presentation:Ensure that audio products are well-displayed, properly stocked, and organized.
   Assist in setting up promotional displays and marketing materials.
   Maintain a clean and orderly sales floor, creating an inviting environment for customers.
   
4. Customer Support and Issue Resolution:Address customer inquiries and concerns promptly and professionally.
   Provide post-purchase support, including troubleshooting and product setup assistance.
   Handle returns and exchanges in accordance with store policies.
   
5. Sales Reporting and Documentation:Keep accurate records of sales transactions and customer interactions.
   Prepare regular reports on sales performance, customer feedback, and inventory levels.
   Collaborate with store management to identify sales opportunities and areas for improvement.
   
6. Team Collaboration:Work closely with other retail sales specialists and store staff to achieve team goals.
   Participate in team meetings and contribute to a positive and collaborative work environment.
   Support colleagues during busy periods and assist with other store duties as needed.
   

Qualifications:

• High school diploma or equivalent; additional education or certifications in sales or related fields is a plus.
• Proven experience in retail sales, preferably in the audio or electronics industry.
• Strong passion for audio products and technology.
• Excellent communication and interpersonal skills.
• Ability to engage and build rapport with customers.
• Strong organizational skills and attention to detail.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Preferred Skills:

• Previous experience with audio products and technologies.
• Knowledge of current market trends in the audio industry.
• Proficiency in using point-of-sale (POS) systems and retail software.

How to apply:

Interested applicants kindly state your Expected salary, Last drawn salary and Starting date.

We regret to inform that only shortlisted candidates will be notified.

EA Personnel: Chan Wan Ying
EA Reg ID: R24120780
EA Licence No.: 23C1440

This role offers an exciting opportunity to manage the development and implementation of comprehensive marketing plans for events and conferences, including direct mail, email, website merchandising optimization, search engines, and social media marketing.

The successful candidate will have the chance to collaborate with a larger marketing team, manage venue and vendors, prepare event budgets, and present event plans to all levels of management.

• Manage comprehensive marketing plans for events and conferences
• Collaborate with a larger marketing team
• Manage venue and vendors

What you'll do:

As an Events Marketing Specialist, you will be responsible for managing the development and implementation of comprehensive marketing plans for various events and conferences. This includes optimizing direct mail, email, website merchandising, search engines, and social media marketing strategies. You will work closely with a larger marketing team to integrate these events into broader marketing campaigns. Your role will also involve tracking web analytics reports and direct mail campaign analyses to enhance website usability and boost conversion rates. Additionally, you will handle the management of venue and vendors, including sourcing, negotiation, payment, and reconciliation. Presenting event plans to all levels of management will also be a key part of your role.

• Develop and implement comprehensive marketing plans for events and conferences
• Collaborate with the larger marketing team to integrate events into marketing campaigns
• Track web analytics reports and direct mail campaign analyses to continuously improve website usability and increase conversion rates
• Manage venue and vendors – sourcing and negotiation of various services and venues required by the event
• Prepare and align event budgets, negotiate with vendors, ensure timely payment and reconciliations
• Present event plans to all levels of management

What you bring:

The ideal candidate for this Events Marketing Specialist position brings along good project management skills with the ability to manage multiple projects simultaneously while providing clear communication of timelines and expectations to team members. You should have the ability to analyze markets and customer needs effectively while developing marketing plans based on those needs. A proficient understanding of website functionality and email marketing best practices is essential. Experience in the development and delivery of different scales of events – virtual, in-person, hybrid – is highly desirable. Excellent interpersonal, verbal, organizational, written communication skills are crucial for this role. Expertise in Microsoft workflow and collaboration software applications - MS Word, Excel, PowerPoint, Sharepoint, as well as Customer Relationship Management (CRM), Event Management and Marketing Automation software applications – Marketo, SalesForce, Cvent is a must.

• Good project management skills
• Ability to analyze markets and customer needs
• Proficient understanding of website functionality and email marketing best practices
• Experience in development and delivery of different scale of events – virtual, in-person and hybrid
• Excellent interpersonal, verbal, organizational, and written communication skills
• Expertise in Microsoft workflow and collaboration software applications - MS Word, Excel, PowerPoint, Sharepoint
• Expertise in Customer Relationship Management (CRM), Event Management and Marketing Automation software applications – Marketo, SalesForce, Cvent

What sets this company apart:

Our client is a globally recognized company that values diversity and inclusivity. They are committed to providing their employees with a supportive work environment where they can grow professionally. They believe in fostering a culture of continuous learning and offer numerous training opportunities for their employees. Their flexible working opportunities and generous pensions contributions make them an employer of choice.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

• Responsible for answering and diverting all inbound calls from dealers (including inbound calls from showrooms and 400 calls)
• Professionally answer inbound inquiries and record qualified lead data
• Aggregate and collect the lead data collected by online marketing specialists
• Calling online leads to verify their purchase time and basic information
• Promptly reply to IM chatting list of pendant media
• Transfer the lead level judgment to the experience partner to invite to the store
• Count daily showroom calls and 400 calls, analyze the number and quality of incoming leads, and generate statistical reports to send to department managers
• Analyze the information accuracy and connection rate of each network channel, and form reports
• Statistics and analysis of lead quantity and quality

We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

Job Description:

You will undergo on-the-job training to familiarise with our product and be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. A shipping operation experience will be advantageous but not a prerequisite.

As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency - essential to liaise with Japanese customers
• Minimum 5 years experience working with business Japanese and a good Bachelor's Degree in Jap Language
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems
• Experience in maritime operations and possess a flair for technology application is preferred

Job Responsibilties:

• Collaborate with the consulting company to implement the SAP Production Planning (PP) module (new deployment).
• Coordinate and optimize the PP module business processes within the group, and implement cross-departmental workflow reengineering.
• Drive the expansion of the SAP PP module across the group's production bases.
• Train key users of the SAP/PP module within the group.
• Continuously optimize and improve SAP PP.

Job Requirement:

• Degree or higher, with over three years of internal consulting experience in SAP/PP modules.
• Experienced in business process analysis and reengineering, with a solid understanding of PP module operations.
• Proficient in SAP table structures, IT SQL knowledge, and SAP report development.
• Willingness to travel internationally for projects; candidates who can work across borders are preferred.

The Trusted Payment Sales Specialist team is part of the LSEG Risk division which is the fastest growing segment within London Stock Exchange Group.

In this role you will sell bank verification products to prevent fraud in the region. Fraud continues to rise; authorised push payment fraud alone is expected to rise $331 billion by 2028. EU regulation in late 2025 will mean bank verification checks will be mandatory for Banks and PSP. It is likely this will extend to other industries and countries. LSEG Risk Intelligence recognise the market to be a double-digit growth market. We are investing across the business to seize the opportunity and with expanding product development for EMEA and APAC, we are well positioned to take a global leading position based on our existing leading position in the US market.

The Trusted Payment Sales Specialist Sales Specialist will initiate and build relationships with potential and existing clients across corporate, fintech and bank sectors. The focus will be on strategically identifying and developing new business. This is done by penetrating new markets and targeting new prospects while also growing sales with existing clients. The best fit for this role is an experienced sales hunter.

Essential Duties & Responsibilities

• Create and maintain strong long-term relationships with clients, prospective clients, lead groups and other sources to increase customer awareness and generate new, repeat and referral business.
• Identify and initiate new sales opportunities through a strategic analysis of existing client accounts
• Develop a thorough understanding of client and prospective client businesses and industries
• Negotiate and influence to build consensus about Trusted Payments products across all levels of a client’s organization
• Create and present compelling value propositions that are aligned with client needs to sell new products and services
• Proactively advocate for Trusted Payment services, cross-selling additional services to existing clients
• Prospect and establish a pipeline of new opportunities while closing existing ones
• Develop new business, both with and without the use of Trusted Payment lead-generation platforms
• Collect data and leverage information provided by business development sources to anticipate client needs and determine product fit
• dynamic presentations and product demonstrations at various points in the sales cycle, ensuring thorough orientation to the product both before and after the sale
• Monitor, report upon, and manage transaction volume per account as needed
• Use Salesforce to manage and maintain accurate forecasts on an ongoing basis
• Collaborate internally with key Trusted Payment stakeholders to drive deals
• Participate and coordinate with integration and implementation teams
• Attend test account calls and meetings
• Leverage events, whitepapers, webinars, industry concerns/issues and other strategic items/initiatives to drive new sales and increase sales to existing clients
• Participate in the planning and marketing of Trusted Payments client events
• Attend tradeshows and other events as required
• Thrive in a fast-paced environment and adjust to rapidly changing priorities when needed
• Position requires business travel dependent upon both Client and Trusted Payment need - estimated at up to 25%

Requirements

• Bachelor’s degree preferred
• Payment sales experience for account-to-account payment rails, be that selling data and/or software propositions.
• Payment domain expertise and knowledge about payment and fraud trends.
• Excellent prospecting, communication, presentation, and networking skills
• Must have experience cold calling (phone) and email/LinkedIn prospecting across corporate, fintech and bank sectors
• Incentive-driven sales “hunter”
• Record of accomplishment of successful solution sales within the payment space
• Experience initiating and building relationships with executive-level management
• Self-motivated and enterprising person with the ability to work independently
• Strong problem-solving skills and high-level needs-diagnosis skills
• Capability to influence others and get results
• Successful experience carrying a new business quota in a performance-based compensation model

BOS Trustee Limited is the trust company owned by the Bank of Singapore Limited. Headquartered in Singapore and regulated by MAS. The company provides trust administration services. The incumbent will support the business in trust administration activities. A team player to join and support the trust company in administration of trust mandates.

· Assist the trust company in client account administration maintenance matters for the trusts such as

-Processing of the bank account opening documents/update forms, liaise with bank counterparties as necessary

-Updating of authorised signatories of bank account(s)

-Preparing trust related documentation as required

-Updating of records in trust system

-Upkeeping good accurate records/trackers of trust information (e.g. trust relevant parties) as well as trusts and/or company activities

· Assist with review of onboarding documentation to ensure completeness and that it meets policy requirements.

-Where required, carry out name screening in accordance with bank standards. Conduct assessment on potential hits, follow compliance guidance and procedures.

-Complete the new business checklist, and assessment for trust relationship manager and team head sign-off

-Interact with front office/wealth advisory/stakeholders to obtain documents

· Handle and co-ordinate ad hoc projects as required by business needs. Maintaining relevant spreadsheets to track and record progress as necessary.

· Assist the trust company with filing and records management, archiving, office general matters e.g. directing telephone calls and filing/mail activities as required (e.g. bank statements, account records, client documentation, seal maintenance, maintenance/review of mailboxes).

· Act in accordance with core values (Lasting Value, Integrity, Forward-looking, Respect, Responsibility) of the organization, and demonstrate the highest standards of business and personal conduct.

Job Description

• Manage multiple projects and responsible for the execution from planning to initiation to completion.
• Act as an IT security expert for department in the areas of cybersecurity assessments, IAM, PAM, Active Directory, Database Access Management, WAF, Firewall and EPP/EDR
• Determine project goals to ensure the project supports business and cybersecurity objectives and strategies. Communicate project objectives junctures to obtain buy in from all stakeholders
• Conduct regular audits and assessments to ensure compliance with security policies and industry regulations
• Manage cybersecurity standard and policies framework for security awareness training
• Collaborate with IT and Security teams to integrate Security Services into existing infrastructure and applications
• Manage vendor to deliver projects, change requests and service requests on time to meet overall project goals.
• Ensure smooth transition from project delivery to operations.
• Support the day-to-day management of Security Project Enhancements and Operations

Requirements

• Degree in IT or equivalent
• Knowledge of Cybersecurity Domain with at least 8-12 years within IT industry, with at least 5 years of relevant hands-on experience in security governance, risk management, application security design, security project management or security operation.
• Solid understanding of SDLC and experience through minimum 5 full project lifecycles. Good grasp of IT technologies, methodologies and best practices.
• Experience in one or more of the following types of project implementations: IAM, DevSecOps, Security Migration projects.
• Possess leadership qualities and strong interpersonal skills with the ability to work with different groups of stakeholders.
• Strong critical skills such as collaboration, oral, written and verbal communication skills and analytical capability.
• Increased acumen for planning, strong time management skills and ability to multi-task and manage multiple projects.
• Strong planning, time management, risk management and risk articulation skills.
• People, result, and customer oriented with multi-tasking capabilities.
• Able to work under pressure.
• Must be able to work independently, as well as in a team environment and be a good team player.
• Healthcare domain knowledge would be an advantage.
• Knowledge of Government Commercial Cloud services migration, AWS, cloud security, supporting Agency Security Operation and GCSOC.

At Concentrix, we strive to find and grow exceptional people like you.

Working at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. This is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

We continue to offer revenue generation services now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy, Talent and Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

Renewal Sales Representative

Reporting to the Sales Manager, the Renewal Sales Representative role will focus on account management and sales renewals where you will generate new revenue as part of an inside sales team. You will articulate the value of products or services to customers and accountable for revenue retention motions including product/service contract renewals, extension, upsell and expansion.

As part of our organization’s growth, this is a permanent role where you get to develop a new technology business line as our organization expands the business. We’re looking for individuals who are curious with excellent communication and strong stakeholder skill. You would be comfortable in managing ambiguity situation and manage complex, deep relationship to help the customer to uncover some challenges while setting in place new processes and workflows.

Successful candidates are seasoned and experienced professionals that are excited to resolve a wide range of issues and handle objections in creative ways. You get to cultivate deeper relationships across longer sales cycles with prospect contacts across various organizational levels. In addition to revenue generation sales, you will provide accurate sales forecasting, generate customer quotes, perform customer research, update account notes in our customer relationship management (CRM) system.

Responsibilities

• Works with complex and large territory/account, products/services, sales or account management processes and may serve as subject matter expert.
• Understand and capture the Voice of the Customer for assigned client.
• Respond to customer inquiries by following standard scripts and procedures.
• Confirm commitment of client’s maintenance contracts and works towards assigned contract revenue goals.
• Create a sales funnel that can support quota overall attainment.
• Make and receive calls with the intent of selling products/services or renewing existing contracts.
• Achieve and exceed quota targets and activity metrics within assigned accounts/territory.
• Convert small starting opportunities to significant sized opportunities over time.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Undertake research to understand prospect organization structures and identify important players.
• Assess client needs, requirements and facts to adequately recommend satisfactory product solutions.
• Work on problems of diverse scope where data analysis requires evaluation of identifiable factors.
• Develop excellent technical knowledge needed for value proposition and solution selling.
• Collate and deliver exec-level presentations.
• Assess competitors by analyzing and summarizing competitor information and trends; identify sales opportunities and lead.
• Maintain the CRM to ensure all relevant data is captured promptly.

Competencies

• You will provide renewal selling services or solutions to a dedicated territory in ANZ, SEA, GCR, India region. Each region will be managed by a dedicated Renewal Sales Representative as an account manager. Candidates with excellent command of English/ Mandarin/ Cantonese/ Hindi language, cultural nuisance are encouraged to apply for this role as it requires business language liaison with each territory.
• Strategic-thinker with an appreciation of complex selling cycles and ability to engage at exec-level.
• Strong consultative approach to engage clients and prospects.
• Result-driven with strong track record in delivering sales targets.
• Demonstrated aptitude to learn and optimize new technology and data.

Other Information

• 5 days work week (Mon - Fri / regular working hours).
• Permanent position, hybrid working arrangement model.
• Onboarding and on-the-job learning programme will be provided.
• Comprehensive healthcare and medical plans including flexible benefits programme.

Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives.

If this sounds like an interesting opportunity, hit apply!

All shortlisted candidates will be contacted.

To develop and execute content strategies that drive brand awareness, engagement, and growth.

Key Responsibilities-

• Content Strategy & Creation:

1. Develop and implement content strategies aimed at driving awareness, engagement, and virality across digital platforms.
2. Design and create high-quality creative materials for various digital platforms (web, social media, email) and print, ensuring alignment with brand identity and business objectives.

• Audience Engagement:

1. Manage and expand the audience across owned media channels, including social media and email marketing.
2. Analyse content performance and audience insights to optimise future content strategies and improve engagement metrics.

• Cross-Functional Collaboration:

1. Collaborate closely with internal teams such as business, product, sales, and operations to deliver cohesive solutions that meet project requirements and deadlines.
2. Ensure all content aligns with the broader company goals and supports marketing campaigns.

• Support & Administrative Tasks:

1. Assist in organizing and managing marketing-related meetings, including taking minutes and preparing reports as needed.
2. Provide general support to the marketing team, including project coordination and task management.

Requirements:

• Proven experience in executing marketing strategies, including social media, email marketing, and content marketing, with familiarity in tools such as Google Analytics and social media management platforms.
• Basic skills in motion design and video production to enhance content creation for digital platforms.
• Strong ability to analyse content performance and implement improvements based on data-driven insights.
• Ability to manage multiple tasks and meet strict deadlines, while maintaining high-quality output.

- Proactively source and attract top talent using job boards, social media, networking, and referrals.

- Conduct in-depth interviews, assess candidate skills, and ensure they align with our company culture.

- Use data to identify areas for improvement and recommend strategies to optimize our recruitment processes.

- Stay updated on industry trends to keep our recruitment strategies fresh and effective.

- Excellent written and verbal communication skills, with the ability to build rapport quickly with candidates and hiring teams.

- Collaborative, positive attitude, and ability to work well with others.

• Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on the Straits Times and Statista’s list of Best Employers in Singapore for three consecutive years (2021, 2022, 2023).
• Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

A Therapy Area Specialist role, an in-field marketing role, excels in disease and brand knowledge to enable in-depth discussion with healthcare professionals (HCP specialist for example Oncologists, Surgeons) and supports therapy area strategy development & execution in close collaboration with oncology cross-functional team

WHAT YOU WILL DO (it is included but not limited as below mentioned):

Customer Engagement

• Demonstrate in-depth disease, treatment, indication and brand knowledge (including patient pathway, stakeholder mapping) to enable impactful discussion with customers on demand, ensuring service standard are met based on HQ guideline
• Communicate the latest scientific updates within label for both company and competitor products with customers to enable them to make informed decisions about treatment choices
• Facilitate speaker programs; organizes local physician groups for peer-to-peer product education and clinical experience with HCPs
• Provide education to other healthcare stakeholders (e.g. nurses)
• Collaborate closely with cross-functional teams in customer engagement to ensure customer’s scientific needs are addressed timely
• Provide in depth discussion and maintain high engagement level with a list of HCPs under his/her responsibility.

Marketing execution and strategy support

• Document and provide customer insights to cross-functional teams and contribute to key decision maker identification & mapping and brand strategy development
• Develop promotional material development leveraging customer insights gained through customer interactions
• Create contents for local and international conferences, forums, speaker programs etc. (on-label information only)
• Support marketing tactic planning and execution in alignment with brand strategy (event planning, etc.)

Other internal support

• Provide regular internal disease, treatment, indication training to cross-functional team and onboard new customer facing members
• Provide post scientific conference update and training to internal team members for in market indications.
• Contribute to development & execution of account plans in collaboration with cross functional team to deliver impactful strategies that accelerate value for company

WHAT YOU MUST HAVE

• University pharmacy degree or an advanced degree in Life science
• 4 or more years' experience working with HCPs, ideally representing multiple products and working across a complex healthcare system environment
• Good understanding of healthcare environment trends
• Understanding of industry legal, regulatory and compliance landscape
• Ability to assimilate and communicate complex clinical and product information to broad audience of different level of technical expertise
• Experience in building long term customer relationships and advocacy development
• Ability to coach, train, and mentor customer facing team
• Ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem in a timely manner
• Ability to work in a cross-functional environment and able to collaborate with other team members to provide best support to customers

WHAT YOU CAN EXPECT

• Limitless opportunities across various areas in Pharmaceutical Manufacturing.
• A state-of-the-art facility that delivers solution to its customers world-wide
• Highly engaging team that aims to innovate the future
• Chance to work above site functions, project management exposure and be part of continuous project improvement plan.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Ackcio Pte Ltd builds reliable wireless monitoring solutions for industrial applications. Our Ackcio Beam suite of products runs off our core technology, a long-range, low-power radio wireless mesh communication to reliably transmit industrial sensor data in real-time both underground and above ground. Currently our technology is widely used in construction, mining, infrastructure, and rail industries to automate the monitoring process, improve productivity, and make the activity safe. We now help major clients in 45 countries across 6 continents monitor their projects with our technology.

Ackcio was incorporated in Singapore in 2016, and has drawn investments from prominent investors including Wavemaker Partners, Enterprise Singapore, Accelerasia, Aletra Capital Partners, Foundamental, and EF.

Responsibilities

• Be the go-to person for clients, helping them get the most out of our products.
• When customers run into challenges, you’ll work with them to come up with easy, clear solutions.
• Suggest ways to improve user experience and get more people using our products.
• Guide clients on the best ways to use our products and how they can get the most value.
• Look for ways to help customers expand how they use our product and offer them more value.
• Share customer feedback and ideas for improvement with the rest of the team.
• Share your product expertise in customer interactions to help them succeed.
• Communicate with customers via email, and phone to help them get the hang of our products.
• Provide ongoing support to ensure customers continue to succeed with our solutions.
• Represent customer needs and issues to make sure they’re heard across the company.

Requirements

• A background in technology, computer science, or IT/networking.
• Fluent in English; additional languages are a plus.
• Willing to travel for customer site visits with on-site troubleshooting work if required.
• Excellent communication skills and a friendly attitude.
• Strong problem-solving abilities and quick to learn.
• Ability to handle multiple tasks and meet deadlines.
• A self-starter, both independent and team-oriented.
• Proven track record in customer support and problem resolution.
• Passionate about helping customers succeed.

• 1 year renewable
• Central area - Clarke Quay
• Monday - Friday, office hours
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Job Duties:
As an Operation Specialist, you will play a pivotal role in ensuring seamless client service and providing administrative support to the Wealth Management department. Key responsibilities including but not limited to:
1. Serving as the primary point of contact for clients’ general inquiries on account opening, trading platform, and other relevant matters, maintaining a professional and efficient approach.
2. Reviewing the daily operating procedures to comply with internal guidelines and relevant regulatory requirements, thus, recommending and implementing enhancements to improve the effectiveness and efficiency of client services and related systems.
3. Assisting in daily business operations and activities regarding coordination, organization, and communication with other departments.
4. Coordinating the logistics of global marketing trips.
5. Preparing and processing complex expense reports, ensuring adherence to Firm policy. Following up with related departments and professionals regarding the processing status of the expense report and timely inform the professionals timely.
6. Making very complex travel arrangements effectively, including hotel accommodation, air tickets, and local transportation. Demonstrating forward-thinking solid ability.
7. Managing schedules, extensively arranges/coordinates/updates of complex meetings, and appointments, and prepares correspondences, reports, minutes, and presentation materials for the professionals.
8. Collecting information and assisting the manager to prepare the department activities.
9. Performing ad-hoc tasks as required.

Qualifications:
1. Bachelor’s degree or above in Business, Finance, or a related discipline.
2. 2-3 years of experience in client service with a Private Banking or Wealth Management company.
3. Strong client service orientation with excellent interpersonal skills.
4. Team player with a disciplined and multitasking approach.
5. Proficiency in both written and verbal English and Mandarin
6. Possession of relevant licenses.

• 1 year contract, renewable
• Central area
• Monday - Friday, office hours
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Sector: Payments

Location: Singapore

Our client, a leading regional fintech payments firm, is seeking an experienced and qualified Merchants Partnerships professional for their team. This position offers an opportunity to contribute to a well-regarded organization within the Payments industry, playing a crucial role in driving business growth and acquiring new merchant relationships.

Key Responsibilities:

• Merchant Acquisition: Identify and approach potential merchants, retailers, and service providers, to promote the firm’s payment solutions.
• Relationship Management: Build and maintain strong relationships with existing merchants, addressing their needs and resolving any issues promptly.
• Market Analysis: Stay updated on industry trends and competitor activities to identify new opportunities.
• Onboarding: Guide merchants through the onboarding process, ensuring smooth integration of the firm’s payment solutions.

Requirements:

• Education: Bachelor’s degree in Business, Marketing, or relevant Fields.
• Experience: At least 5 years of Business Development, Partnerships or Sales experience, preferably in the Payments sector.
• Skills: Driven, innovative, logical, people-connector, resourceful, independent, problem-solver and strong stakeholder management.

Application Process:

Interested candidates should submit their resume to Nick Foo at [email protected], quoting the job title. Only shortlisted candidates will be contacted.

License No: 24S2395

Registration No: R22107007

About BullionStar:
BullionStar is a trusted and premier bullion dealer in the precious metals industry, providing customers with a convenient and secure platform to buy, sell, and store bullion. With a strong focus on transparency and regulatory compliance, we are committed to maintaining the highest standards of integrity in all our operations.

Job Summary:
BullionStar is seeking an experienced and detail-oriented AML Compliance Specialist to join our team. The successful candidate will be responsible for ensuring that BullionStar adheres to all applicable Anti-Money Laundering (AML) regulations and guidelines, implementing effective AML controls, and supporting the continuous improvement of our compliance framework.

Key Responsibilities:

• AML Management: Provide support to develop, implement, and maintain the company’s AML policies, procedures, and controls to ensure compliance with MAS regulations and local legislations.
• Transaction Monitoring: Conduct transaction monitoring to detect and report suspicious activities. Review and analyse alerts generated by our AML monitoring system.
• KYC/Customer Due Diligence: Conduct Know Your Customer (KYC), Customer Due Diligence (CDD), and Enhanced Customer Due Diligence (ECDD) processes for new and existing customers. Review information and documentation received, ensuring accuracy and compliance with regulatory requirements. Approve or escalate cases as needed to ensure proper risk assessment is completed before allowing transactions to proceed.
• Customer Liaison: Work directly with customers to guide them through KYC/AML documentation processes, answer inquiries, and ensure compliance is maintained.
• Reporting: Prepare and submit Cash Transaction Reports (CTRs) and Suspicious Transaction Reports (STRs) to the relevant authorities in a timely manner.
• Training & Awareness: Provide regular AML training and guidance to employees to enhance their understanding of AML obligations and best practices.
• Regulatory Reporting: Ensure accurate and timely submission of regulatory reports and filings as required by MAS and other regulatory bodies.
• Continuous Improvement: Stay updated on changes in AML laws, regulations, and best practices. Recommend and implement enhancements to the AML compliance framework.
• Collaboration: Work closely with other departments, including stakeholders, legal, and operations, to ensure a cohesive approach to compliance.

Qualifications:

• Diploma in Finance, Business, Law, or any related field.
• Minimum of 2-3 years of experience in AML compliance, preferably within the financial services or precious metals industry.
• Strong knowledge of MAS AML/CFT regulations and PEP screening.
• Experience with transaction monitoring systems and KYC/CDD/ECDD processes.
• Excellent analytical skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to train others.

Location

The job location is at 45 New Bridge Road. This bustling location is located in between Chinatown and Clarke Quay with the Clarke Quay MRT located just across the road making commuting easy.

Salary and Benefits

The salary is dependent on your capability, experience and skills. The typical starting salary is from SGD 3,000 to SGD 4,500 per month for a driven candidate plus up to three month's bonus salary. BullionStar furthermore offers reimbursement of medical bills and access to an employee health and fitness benefit program.

As a Sales Specialist/Engineer, you will play a critical role in driving the sales and adoption of our AI-driven smart lighting solutions for the retail industry.

Responsibilities:

· Identify and develop new business opportunities in the retail sector and generate new sales

· Follow up on sales funnel and ensure successful completion of projects with prompt customer service and satisfaction

· Plan and develop sales plans to achieve sales objectives & monthly sales target

· Manage entire sales cycle from pre-sales discussion with customers, prepare quotations, negotiate orders, contract review to post-sales support

· Develop and conduct product demonstrations, presentations and provide product knowledge to new and existing clientele

· Provide technical & sales support to key clientele like Architects, Lighting Consultants, Interior Designers and B2B customers etc

· Maintain and develop trusting long-term relationships with new and existing customers through understanding their business activity and needs

· Promote and represent the company professionally at trade exhibitions, events and product demonstrations

· Prepare reports and forecasts as and when requested by the management in a timely and accurate manner

Requirements:

· Minimum Diploma in any Electrical/ Electronic/ Mechanical Engineering

· Minimum 3 years of relevant working experience servicing the retail industry preferred

· Strong passion in sales and highly driven to achieve targets

· Enjoy working with a dynamic team and able to work confidently in a fast-paced environment

· Meticulous and ability to multi-task with good organisation skills

· Possess strong interpersonal, communication, presentation and negotiation skills

· Good problem-solving skills and ability to work as a team

· Good track record in project sales and large tender preparation

** 5-day work week

** Shuttle Bus Service provided at Ang Mo Kio / Yio Chu Kang MRT

About Us:

Marymount Labs simplifies healthcare financing by leveraging data intelligence to bridge care gaps and streamline medical benefit processes. We are building a cutting-edge product to automate medical benefit verification and improve patient engagement.

Role Overview:

We are looking for a seasoned Medical Insurance Specialist with deep expertise in navigating the medical insurance sector. This role will be critical in shaping our product by providing insights into insurance benefits verification processes, regulations, and best practices.

Key Responsibilities:

• Provide expert guidance on insurance benefits verification processes, including eligibility checks, claims processing, and coordination of benefits.
• Work closely with product teams to translate insurance workflows into automated systems.
• Analyze and interpret complex insurance policies to identify key business logic for automation.
• Stay updated on healthcare insurance regulations and ensure compliance in all product features.
• Liaise with insurers and healthcare providers to understand pain points and opportunities in the verification process.
• Advise on industry trends to enhance product relevance and effectiveness.

Requirements:

• Experience (3+ years) in medical insurance, with a focus on benefits verification.
• Strong understanding of healthcare policies, claims processing, and payer-provider interactions.
• Excellent analytical skills with the ability to distill complex policies into actionable insights.
• Familiarity with regulatory frameworks governing healthcare insurance.
• Strong communication skills to collaborate with cross-functional teams.

Why Join Us:

• Work at the forefront of healthcare technology innovation.
• Be part of a mission-driven team transforming patient care and clinic operations.
• Competitive compensation and growth opportunities.

How to Apply:

Send your resume and a cover letter detailing your experience with insurance benefits verification to [email protected].

Responsibilities

You will be part of the Group Tax team based in Singapore overseeing transfer pricing (“TP”) matters.

• Responsible for the Group’s TP matters for the countries where the group operates in
• Responsible for TP compliance work, monitoring TP reporting timelines and ensuring appropriate TP documentations are in place
• Assist with any TP queries/ audits by working closely with external service providers and local teams
• Actively monitor, research and analyse any changes in TP rules and regulations in countries where the group operates in and assess impact from latest relevant regulatory / tax developments
• Assist with the development of Group TP strategy and planning, work and coordinate with relevant stakeholders on implementation
• Work closely with finance teams to address any queries in relation to Group TP policies, related party transactions etc.
• Responsible for the Group’s Country-by-Country Report (“CbCR”) filing and local notifications
• Any other ad-hoc assignments / projects related to TP

Requirements

• Bachelor's Degree in Accountancy, Finance or related fields
• CPA/CA or advanced taxation qualification preferred
• Minimum 1 year of working experience in Big 4 Transfer Pricing department and / or MNC in house tax department handling Transfer Pricing or a combination
• Strong technical knowledge of transfer pricing regulation
• Excellent interpersonal, verbal and written communication skills
• Meticulous with strong analytical skills
• Passionate with new challenges and highly adaptable to dynamic working environment
• Able to research and manage project independently