• Interacts with clients on site and remote to meet more complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Delegates lower complexity tasks to engineers and technicians.
• Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets.
• May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management.
• Included in complex design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Engages vendors for priority escalations or bugs found during deployments.
• Performs any other related task as required.

Knowledge and Attributes:

• Advanced understanding and appreciation of technical design and business principles.
• Advanced project fundamental and administration ability.
• Advanced project fundamentals which are demonstrated in the execution of installations and other assignments.
• Advanced customer engagement skills.
• Advanced relevant domain specialist knowledge.
• Excellent verbal communication skills.
• Client focused and displays a proactive approach to solving problems.
• Advanced ability to coach, mentor and provide guidance to team members.
• Ability to take ownership as technical lead during project lifecycle.

Academic Qualification and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCIE, JNCIE, ACMP etc.
• Cisco Dev Net certification is desirable.

Required Experience:

• Advanced work experience in technical implementation engineering, specific to Networking technologies.
• Advanced experience engaging with clients and conducting presentations.
• Advanced report writing experience.
• Advanced good project management experience.
• Advanced experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
• Advanced experience in diagnosis and troubleshooting.

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

As the operational arm of Meta’s work in Trust and Safety, the Specialized Enforcement Operations (SEO) team is committed to tackling high-priority, complex, or regulatory enforcement challenges that necessitate specialized operational support, including local knowledge, policy comprehension, and market l and language insights, beyond what our standard systems or scaled solutions can provide.

The Market Specialist will work with stakeholders in Operations, Policy, legal, Process and Product teams to review and enforce on content reported for potential abuse, resolve user account issues, improve the overall support experience for South Asia Region, as well as solve enforcement issues across a wide range of Meta markets.

This position is full time and is based in Singapore

Responsibilities

• Work as part of the SEO South Asia team, enforcing on paid and organic (non-paid/user) content during a crisis response within the South Asia region while specifically representing the Bangladesh Market
• Work as part of an On-call Operational structure to enforce on critical content, particularly in response to Government, Regulatory and Trusted Partner escalations, within SEO Regions with a higher focus on Bangladesh.
• Draw upon linguistic and market expertise in the Bangladesh market, to identify crucial risk signals and gain valuable content insights that can help address complex operational and risk-related issues present in both advertisements and user-generated content across the region
• Use a combination of market knowledge and operational expertise to support new policy and product initiatives/launches in Bangladesh Market and the broader South Asia Region.
• Support development of scalable operational solutions to enhance support for our user community in the Bangladesh market, while also collaborating effectively with other regions.
• Conduct root cause analysis and address issues reported on Meta products such as requests for account support and reports of potentially abusive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other sensitive material.
• Support enforcement efforts on agnostic and paid content that originates from multiple sources globally, where language expertise is not required.
• Support enforcement efforts identifying integrity risks to our local and regional advertising business and enforce on these risks. Support region wide programs of work supporting peak season buying initiatives, protecting advertisers, businesses and removing friction in the ad delivery process.
• Assess top-line operational metrics and collaborate with internal cross-functional teams to improve our processes and tools.
• Liaise closely with our Meta vendor teams to ensure all operational KPIs meet and exceed targets and work collaboratively to improve processes and tools and scale solution
• Collaborate with regional cross-functional teams on leading or supporting key integrity initiatives in the market and/or the broader region.
• Build subject matter expertise in a key area of integrity concern or theme, and support this by developing strategies and outlining and implementing comprehensive enforcement solutions.
• This role may involve exposure to graphic and/or sensitive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential sensitive material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing.

Minimum Qualifications

• Bachelor's degree.
• Fluency in written and conversational Bangla (Bangladesh) to support operations in the local language
• 1+ years of professional experience within an operations environment
• Experience communicating with a variety of audiences and stakeholders
• Strategic thinker with proven analytical and creative problem-solving skills
• experience in building relationships with internal and external partners
• Familiarity with graphic and/or sensitive content.
• Proven experience to work independently and manage multiple priorities in a dynamic environment
• Experience working with ambiguity and developing new processes or solutions in response to changing circumstances

Preferred Qualifications

• A background or understanding of the Trust & Safety Domain
• Technical and data skills such as Excel and SQL and experience with visualisation tools such as Tableau to drive efficient analytics and reporting
• Language proficiency or any other additional South Asian Languages is preferred as the candidate will be supporting operations for the South Asia region
• Experience with analytical, project management, and problem-solving skills, with an interest in innovation and technology

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

About this role:

Wells Fargo is seeking a Lead Business Relationship Support Specialist- Client Service Officer to join our growing team in Singapore.

In this role, you will:

• Lead complex initiatives or large portfolio of customers and share leadership role with Relationship Managers and Service Experience Manager to oversee a portfolio of accounts
• Collaborate with executives, management, relationship managers, Service Experience Manage and other internal partners or business lines to resolve issues and achieve goals
• Identify opportunity for process improvements within the portfolio
• Review the decision process for customer accounts and evaluate the profitability and risk of designated portfolio
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures and compliance requirements
• Develop expertise in the policies, procedures and compliance requirements
• Assist with components of audit or compliance reviews and exams as required
• Verify compliance and report identified issues for resolution
• Maintain policy manuals and Business Continuity Plan documentation
• Make decisions on complex customer issues which include escalation and resolution
• Act as the customers’ main point of contact for operational questions and handle complex customer issues including escalation and resolution
• Solve issues with various operations centers, internal bank departments and outside vendors
• Identify prospective opportunities to market and oversee non-credit products to new or existing customers
• Work with Relationship Managers and Service Experience Manager to structure and execute transactions for the most complex clients, and to manage portfolio with high operating exposures
• Prepare presentations, materials and serve as a subject matter expert for the department
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities
• Partner with Service Experience Manager to resolve issues and provide status updates on implementations
• Lead team and serve as a subject matter expert for the department
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe
• Provide new hire and ongoing systems, processes, policies and procedures training
• Train and mentor less experienced Client Service Officers and may assist with their development

Required Qualifications:

• 5+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years banking experience of international business, preferably payment and trade operation’s background and relevant product experience as it applies to financial institution clients.
• Client service experience for financial institutions clients in APAC South market is advantage.

Desired Qualifications:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office
• Fluent in spoken and written English due to interactions across APAC South market and financial institutions clients; bilingual or multilingual is an added advantage
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently
• Exhibit strong attention to detail and organization
• Self-motivated with a strong goal orientation and can work well in a team orientated environment.
• Proficient with MS Office applications (Word, Excel & PowerPoint)

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Salary: $2600 for first 3 months. After confirmation is $2700

Industry: Engineering

Located at Tuas

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Trust & Safety

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

About the Team

As a Child Safety Operation Specialist within the Trust & Safety Team, you’ll be part of a global team that ensures the timely detection and removal of content across the broad spectrum of online child endangerment, such as child sexual abuse and exploitation. Through close partnerships with Legal, Policy, and Product & Process teams, you will manage global time-sensitive escalations, and child endangerment incidents to protect our online community.

You will also work closely with internal teams to create and streamline business and operational processes, develop detailed documentation and process diagrams, and increase our overall operational efficiency to ensure our products are free of any violative content. The team is seeking a candidate with a strong work ethic, excellent judgment, exceptional partnering skills and a passion for protecting children.

Note: This position will include reviewing content and writing policies for some materials that may be offensive or sensitive to some people.

Responsibilities

- Demonstrate operational excellence on a team that evaluates risk, threats, and user safety in time-critical escalations.

- Be aware of and willing to operate in a work environment with sensitive content that includes child sexual abuse and exploitation, and other content that may be considered offensive or disturbing.

- Review user escalations related to the most vulnerable in our community.

- Review and assess inbound escalations from Law Enforcement and other teams.

- Execute instant decision-making while analyzing a variety of factors that include imminence of danger, sensitivities, and graphic content and coordinate with a number of internal and external partners including law enforcement in an attempt to ensure user’s safety.

- Availability to work on weekends on a rotational basis or a regular schedule of either Tuesday-Saturday or Sunday-Thursday.

Qualifications

Minimum Qualifications

- English proficiency is required along with professional working proficiency in Tagalog as this role will be covering the Philippines market.

- Up to 5 years hands on experience from either an Investigative or Trust and Safety Analytical role, working on online abuse or similar related field of work.

- Experience in reviewing or being exposed to sensitive content and a deep understanding of removal workflow calibrations and escalations management.

- Proven ability to analyze information to assess threat and risks, and problem solving skills.

- Proven ability to make important decisions independently and multi-task under pressure, responding quickly to changing situations in complex environments without compromising quality.

- Excellent verbal and written communication skills and ability to adapt communication style to suit different stakeholders like cross-functional teams and law enforcement partners.

- Passionate about protecting children.

Preferred qualifications

- Experience with Crisis Management, Government Agencies or Law Enforcement would be advantageous.

- Knowledge of child safety policies and/or legislation.

- Experience with social media, analytical tools, and online research.

- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.

- Your resilience and commitment to self-care to manage the emotional demands of the role.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

#LI-Hybrid

Morgan McKinley is seeking a Credit Control Specialist for a 11 months contract with a possibility to extend or to go perm!

Key Responsibilities:

• Manage all queries, recoveries, and correspondence for an assigned portfolio of various channel partners.
• Prepare debtor reports and identify provisions for bad debt.
• Support operations teams in efficiently managing client servicing by addressing queries in a timely manner.
• Conduct daily reconciliation of transactions from the Bank payment gateway that do not match through the system.
• Review and post receipt payment vouchers into the reconciliation system.
• Review commission statements for accuracy.

Requirements:

• Minimum of 1 year experience in Credit Control and/or Finance/Audit, along with a university degree or equivalent.
• Positive learning attitude and ability to adapt quickly to a dynamic environment.
• Proficient in Microsoft Office applications, particularly Excel.
• Self-starter with strong organizational skills and the ability to take initiative independently.
• Excellent interpersonal and presentation skills for effective communication with senior management and various stakeholders.
• Strong problem-solving abilities and sound analytical skills.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Our client is an US technology company engaged in providing hybrid cloud and artificial intelligence (AI) solutions. It offers integrated solutions and products that use data and information technology (IT) in industries & business processes.

Job Details:

• Manage PO and SO: including releasing orders, liaise with Supplier /Contract Manufacturer on order commit/delivery, reschedule/cancellation, rebalancing, shutgate, buyahead and critical parts.All commits and changes needs to be updated in SAP accordingly
• Check the new orders & hub orders & hub pulls transmitted by the Contract Manufacturer daily via a report downloaded from the system or email communication
• Create and complete in SAP. The information is provided by IBM in a form of a data matrix in an excel spreadsheet.
• Coordinate with GCM/Supplier/Contract Manufacturer in resolving pricing and shipment discrepancy [if any]
• Perform order book reconciliation and send email to Supplier & Contract Manufacturer and post to BO
• Perform price refresh for purchase order on monthly basis
• Buy/Sell Part number set up in SSA tool and SAP MDT
• Verify & update the sales order sell price in the system before forwarding shipment documents to logistics for processing
• Update the Dates of Supplies in the shipment documents to Logistics for processing
• Liaise with Freight Forwarders to arrange shipment delivery from Suppliers to Customers
• Maintain accurate and auditable records/database/documentation in centralize file
• Perform SOX testing
• Reports: Generate and publish all Operations [KPI] and Inventory reports into BOX (List of reports : WMS, Inventory, Uncommit, Handsfree, FBL1, Shutgate, GR/IR mismatch, shipment, DCF, GAP, OTD, OTA, measurement review report, price change report)

Requirements:

• Diploma / Degree in Logistics Supply Chain
• SAP knowledge is an advantage
• Strong in co-ordination skills
• Meticulous and Tech savvy
• Able to converse in English & Mandarin due to the need to liaise with Mandarin speaking stakeholders.

Please note that this is a 1 year renewable contract. Company is located at Changi Business Park.

Next Step:

If you would like to explore further, please submit your updated resume to [email protected]. Shortlisted candidates will be contacted.

We are seeking a Music Content Operations Research Analyst to support global operations functions for music publishers and collection societies. This is a 1-year contract. Candidates must have strong SQL experience.

Responsibilities:

• Manage day to day ongoing operations with company's music publishing and label partners
• Develop workflows for monitoring publishing data, music content and provide scalable solutions for issue identification and resolution
• Build visual reports to track publisher metrics and trends
  Communication with partners with regard to onboarding specifications and data delivery, including general documentation
• Partner closely with cross-functional teams – including commercial partnerships, legal, product, and engineering - in an effort to scale operations support workflows across teams
• Develop a deep expertise in company’s music rights management products and how they are being used across constituent groups
• Partner advocate for contractual rights based decisions and actions

Requirements:

• Music or media industry research background, preferably with record label, music publisher, complex DSP or UGC platform experience
• Manage some day to day data ownership operations with company's publishing and label partners
• Develop an understanding on music rights management products with an eye on operational, system and process improvement
• Understand sensitivities around IP policy, processes, and products
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music

Minimum Qualifications

• 3+ years of experience in music account management, product management, online operations, consulting, or data analytics
• Technical operations capacity (ie. advanced querying, data fluency, read/write specs, troubleshoot data issues, scripting, etc.; proficient in both SQL and Excel)
• Excellent communication skills and the ability to work cross-functionally, both internally and externally
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music

Job Responsibilities:

• Provide operational support for Fixed Income Credit/Rates sales desks across Asia (focused primarily on Japan) covering products including but not limited to Cash Bonds, US Treasuries, Mortgage-Backed Securities, Futures and OTC derivatives products.
• Perform daily control functions such as trade allocation, confirmation, failed trade management and risk management.
• Act as the single point of contact for clients
• Act as a facilitator for onboarding new clients and KYC remediation
• Liaise with other support and control divisions such as Trading Middle Office and Settlement on resolution of day-to-day issues
• Liaise and maintain relationships with global partners
• Assisting with regulatory reporting and client data integrity
• Participate in UAT and new product initiatives
• Compile and submit MIS reports to senior stakeholders
• Other ad hoc duties as assigned

Job Requirements:

• Bachelor degree in preferably Finance or relevant disciplines with minimum 1-2 years of relevant experiences in a fixed income sales support or back/middle office role
• Relevant experience in Credit and Rates related products is an advantage
• Relevant client onboarding and KYC experience is an advantage
• Excellent communication and interpersonal skills with strong analytical/problem solving skills
• Professional communications skill in both spoken and written Japanese/English as this role covers the Japan market, provides sales support to the team in Tokyo and handles Japanese clients as well
• Detail orientated with strong sense of control
• Experience with CTM is an advantage

Interested applicants please send your resume in MS Words format and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

We are looking for a suitable candidate to join us for 6 months as a Multi-Asset Trader - Fixed Income Specialist.

Responsibilities

Execute trade orders placed by portfolio managers, and acting as the pre-trade broker liaison.

- Execute trades executions on Fixed Income and FX

o Conventional Government and Corporate bonds

o Sukuk Government and Corporate bonds

o Listed and OTC derivatives

o FX spot, forward, swap

- Setting and following high standards of conduct complying with MAS rules and principles and firm’s policies and procedures.

Accountabilities

· Execute trade orders in a quick and reliable manner, using appropriate tools, electronic platforms, and direct market access if needed and/or available and follow up on completion of trade orders.

· Comply with the dealing desk procedure in terms of orders transmission, execution and fair allocation.

· Comply with the brokers’ policy and allocation as defined by the broker review committee, and report brokers’ performance and dealing activities.

· Acting always under the principle of best executions, including negotiation of the commission paid when it is applicable.

· Access and analyse financial market data and information to provide fund managers with relevant market information, such as price analysis, market positioning, central banks interventions.

· Ensure coordination with Amundi’s trading desks when necessary to achieve best execution and protect the best interests of the portfolios.

· Apply risk management policies and implement best practices controls at transaction level, and communicate reportable events and take actions.

· Liaise with the middle office to ensure that the confirmation process is running smoothly and taking every action in order to sort out any discrepancy

· Report any issue on the quality of processing through constantly interacting with IT team regarding Medi@+, OMS (reporting problems, suggesting any improvements, etc.), and all the applications used

· Identify and comply with legislative, regulatory and industry requirements. Where appropriate seek guidance from management of compliance.

· Keep abreast of changes of relevant laws and regulations and understand its implications (portfolios, constraints, internal procedures)

Experience and Requirements

Mandatory

· Strong experience in Asian bonds trading (5 years exp)

· Knowledge of products and counterparties

· Team player

· Strong experience with trading platforms, and e-trading solutions

· Discipline and accuracy

· Communication skills to liaise up with the portfolio managers and the counterparties

Optional

· Experience of equity and Equity derivatives as a trader will be a plus

Others

· Working knowledge of trade-related activities in Investment Trust Management and Discretionary Investment Management business including the legal and regulation requirement,

· Adaptability and quick response are required

Technical skills

· Internet, MS Office tools (Power Point, Excel, Word, Outlook)

· Bloomberg

· Order Management Systems (OMS)

· Electronic trading platforms (Bloomberg EMSX & TSOX, FXall, MarketAxess. Tradeweb)

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

We are looking for Business Analyst / Support Specialist - Investment Management Technology (12-Month Contract basis to start with)

Role Overview:

The role is within the Investment Management Technology team in Singapore, focusing on providing specialized business analysis and support to various investment teams (such as Equity, Multi-Asset, and Fixed Income) as well as the ESG governance team. This is a highly specialized position where the individual will act as both a business analyst and a support specialist, working closely with Portfolio Managers, Traders, and other business users to ensure the smooth functioning of front office applications and electronic trading systems.

Key Responsibilities:

• Primary Point of Contact: You'll be the key liaison between IT and business users (including Portfolio Managers, Traders, and other team members).
• Team Collaboration: Working within a global team, you'll collaborate to address technical issues, ensuring efficient systems and processes.
• Problem Solving & Ownership: Taking responsibility for resolving IT-related issues and acting as an owner of those problems, ensuring smooth operations.
• Support Core Business Processes: The focus is on core business processes such as portfolio construction, order management, trade execution, trade confirmation, and settlement, all critical to the success of investment teams.
• Project Management: You’ll also be involved in managing and tracking projects, including entering tasks in JIRA and providing regular updates.
• Technology & Process Improvement: You'll work with stakeholders to translate business needs into technical requirements, while also suggesting improvements to systems and processes.
• Data & Scripting Expertise: Advanced skills in SQL (including writing stored procedures), along with data manipulation using Excel and VBA, will be essential. You will also need to write scripts for operating systems like UNIX/LINUX in Perl, Shell, Python, or PowerShell.

Preferred Skills & Experience:

• Familiarity with complex systems that connect upstream and downstream applications.
• Experience with reporting tools (Crystal, Boxi, Tableau, Power Platform) and analytics tools (e.g., Dataiku).
• Exposure to monitoring tools like AppDynamics and Splunk for system monitoring and alerting.
• Familiarity with Agile methodology for project management and collaboration.

Required Education & Experience:

• A Bachelor’s Degree and 7-10 years of experience in the financial services industry.

Argyll Scott Consulting Pte Ltd

Job Duties:

• Execute strategicplans for products to drive sales and gain market share
• Effectively increase product awareness through marketing campaigns, distribution education, creation of sales tools, and partnership initiatives by working closely with product managers, sales teams, compliance, and respective stakeholders to increase market segment share of the product.
• Develop product marketing value proposition, messaging, and marketing content for key target audience based on insights and data
• Create below-the-line marketing materials for product launches. Materials include but are not limited to the brochure, playbook, eDMs, webpages, short and long-form content, videos, etc.
• Partner with other marketing team members and cross-functional teams (including Business Development, Product, Corporate Affairs, Segments, Business Analytics, Distribution Training, Events, etc.) to achieve the yearly business, commercial, and marketing targets.
• Manage post-implementation reviews, including monitoring KPIs, gathering insights and data to evaluate the effectiveness of campaigns and key learnings for future campaigns.

Job Requirements:

• Degree with at least 2-3 years relevant working experience in marketing and/or channel development
• Hands on experience in ATL, BTL marketing activities, copywriting, content management and working with agencies
• Strong project management skills and an effective communicator.
• Strong business acumen and able to analyses business performance reports (Advance MS Excel user)

Interested applicants please send your resume in MS Words format and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Call Support Specialist/ Telemarketer (WFH, Remote Support) - Commission based

STAR CAREER is hiring Call Support Specialist/ Telemarketer (WFH, Remote Support).

If you are keen to Work from Home (WFH) as a Call Support Specialist/ Telemarketer (WFH, Remote Support).

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Additional job description

Google Cloud has a strategic partnership with Oracle to make available Oracle flagship database technologies on Google Cloud.

As a Database Practice Specialist focused on Oracle, you will engage with customers to identify appropriate Oracle workloads for migration to Google Cloud and design the overall deployment architecture. You will also work with partners and Oracle teams to develop migration plans to enable customers to move their Oracle workloads to Google Cloud.

Qualifications

Job responsibilities

• Be an Oracle technology subject matter expert, focusing on Oracle database offerings and Oracle Cloud Infrastructure specifically, knowledge of Google Cloud Platform (GCP) infrastructure, including ecompute/Google Kubernetes Engine (GKE), storage and networking, and database services.
• Identify and qualify Oracle business opportunities, lead discovery workshops for Oracle workloads, identify key customer technical objections, and develop a strategy to resolve technical blockers.
• Support the technical relationship with Google’s customers, including product and solution briefings on Oracle and database modernization, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Cloud.
• Listen to the customer to provide feedback on product improvement to product management and engineering.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in the enterprise software or cloud space.
• Experience with Oracle database, Oracle technology products, and Oracle Cloud Infrastructure.
• Experience with one or more open source database technologies such as PostgreSQL and MySQL.

Preferred qualifications

• Experience in customer-facing pre-sales or professional consulting in data and information life cycle management, translating customer business needs into cloud-based solutions.
• Experience with data management architectures, including performant and scalable architectures, security, monitoring, and database management, particularly from an Oracle perspective.
• Experience with Oracle data migration strategies and in moving large-scale production systems either in on-premise / data center environments or migration to cloud scenarios.
• Knowledge of Oracle Maximum Availability Architecture (MAA), cloud-based high availability architectures, and Oracle database performance tuning.

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

As a member of the Google Cloud team, you inspire leading companies, schools, and government agencies to work smarter with Google tools like Google Workspace, Search, and Chrome. You advocate for the innovative power of our products to make organizations more productive, collaborative, and mobile. Your guiding light is doing what’s right for the customer, you will meet customers exactly where they are at and provide them the best solutions for innovation. Using your passion for Google products, you help spread the magic of Google to organizations around the world.

Additional job description

As a Security Sales Specialist focused on retention and expansion sales, you will help Google grow their cybersecurity business by maintaining and growing relationships with existing customer bases. In this role, you will work with customers to deliver true business value, demonstrate product functionality, and provide a comprehensive overview of key business use cases. You will lead day-to-day relationships with cross-functional team members and external customers, leading with empathy, while identifying innovative ways to multiply your impact and the impact of the team as a whole to drive overall value for Google Cloud.

Qualifications

Job responsibilities

• Drive pipeline, manage renewal cycles, and expand customer base, promote security products and solutions to new groups inside existing customer organizations while delivering or exceeding quarterly business and growth goals.
• Increase engagement and experience for customers and prospects, building scalable and reference-able campaigns and testimonials alongside the Program Management team to maximize your territory.
• Maintain and grow relationships with customers, actively influencing long-term strategic direction and establish yourself as a trusted advisor.
• Serve as the subject matter expert to the Field organization and cross-functional teams, share best practices and improve product and market knowledge and skills.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in renewals, account management, sales, or a customer-facing role in the enterprise software or cloud space.
• Experience selling to clients in the enterprise cybersecurity or IT field.

Preferred qualifications

• Experience in securing and growing customer bases, carrying and exceeding strategic business goals in a sales role.
• Experience in prioritizing, planning, and organizing solution-based sales activity within complex business cycles.
• Experience in building and maintaining long-term executive relationships, ensuring customer success, adoption and expansion.
• Experience working cross-functionally, including account teams, technical leads, procurement, and legal, to inventory software estate, build business cases for transformation and implementation plans, and close large, complex agreements.
• Knowledge of market trends, products, and solutions in cloud and cybersecurity.
• Excellent negotiation, problem-solving, communication, presentation and listening skills.

LIMS QC Specialist (Pharmaceutical/ GxP/ 21 CFR Part 11)

9 Months Contract

Location: Tuas

Up to $7,000 depending on experience

Industry: Pharmaceutical

Responsibilities:

• Implementation of LIMS (Laboratory Information Management System) in QC, alongside with the following activities:

1. Master Data Collection
2. Write and execute LIMS IQ (Installation Qualification) Test Cases
3. Write and execute LIMS UAT (User Acceptance Test)
4. Write LIMS-related SOPs, including update/ revision.
5. Conduct end user training.

• Support the implementation and maintenance of other QC GxP Systems.
• Provide user administration support to laboratory system, support user requests including troubleshooting and problem solving.
• Write and execute QC application software validation test scripts.

Requirements:

• Bachelor’s or Master’s Degree in Pharmaceutical Sciences, related life Sciences or IT/ Technology with minimally 3-5 years of experience in QC Systems
• Good understanding of 21 CFR Part 11 and data integrity requirements
• Familiar with LIMS set-up and data structure
• Experience in writing and executing QC Systems test scripts
• Excellent interpersonal relationships and good communication skills to establish the partnerships with key stakeholders.

Lim Pey Chyi - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Develop high-quality, engaging, and SEO-optimized content, including blog posts, social media updates, email campaigns, and website copy
• Manage and grow the company's presence on platforms such as LinkedIn, Facebook, and Instagram by creating and scheduling content tailored to each audience
• Plan, design, and execute email campaigns, ensuring high open and click-through rates while adhering to brand guidelines
• Optimize content for search engines and track performance using tools like Google Analytics to refine and improve campaigns
• Create and manage a content calendar to ensure timely delivery and consistency of messaging
• Work closely with marketing, design, and product teams to align content with overall business objectives
• Stay updated with the latest trends in digital marketing and incorporate best practices into campaigns
• Develop and maintain a consistent brand voice across all digital channels, crafting stories that resonate with our target audience
• Analyze campaign effectiveness and provide regular reports to suggest improvements and maximize ROI
• Experiment with new content types and distribution channels to expand the company’s digital reach

JOB REQUIREMENTS

• Minimum Diploma and above
• Willing to learn and flexibility to adapt to working environment
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Location: Novena
• Salary: $2500 - $2800
• Working Days : 5.5days
• Mon-Fri – 8.45am – 5.15pm | Sat 8.45am – 1.15pm

Job Descriptions:

• Register incoming patients.
• Prepare the patient for examination.
• Respond to patient phone call queries Inform patient of financial responsibility.
• Prepare and file patient forms Verifying and updating patient information.
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Job Requirements:

• With relevant working experience as clinic assistant
• Basic knowledge of Microsoft Office

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R23115655 | Michelle Yeo Swee Xiang

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Additional job description

As a Database Practice Specialist, you will be a subject matter expert on the Google database portfolio and help develop new solution initiatives and materials to support a broad cross-functional group of internal stakeholders and partners. You will also engage with strategic customers to articulate the Google databases portfolio and help design and optimize the customers data management environment using Google Cloud databases. You will help ensure technical and commercial readiness of these solutions, including assets to enable go-to-market teams, and provide field feedback to the Product and Engineering teams to help shape product direction.Google Cloud provides customers a portfolio of fully managed open-source and commercial database services as well as innovative cloud-native databases developed by Google. In addition, the portfolio also includes popular third-party database services to meet the requirements of our customers.

Qualifications

Job responsibilities

• Be a subject matter expert for one or more of the Google Cloud Platform (GCP) database portfolio like Cloud SQL, AlloyDB, and cloud-native databases like Cloud Spanner and Cloud Bigtable.
• Identify and qualify business opportunities, identify key customer technical objections, and develop a strategy to resolve technical blockers.
• Lead discovery workshops for customers to assess existing application environments to identify workloads and goals for moving to Google Cloud Platform (GCP) databases.
• Support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Cloud.
• Share best practices on promoting databases among accounts/account teams and elevate strategic mind-share with those accounts.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in the enterprise software or cloud space.
• Experience with one or more database technologies such as Oracle, SQL Server, PostgreSQL, MySQL, Redis, MongoDB, Elasticsearch and graph databases.
• Experience with relational and NoSQL database technologies and in positioning the right database for a customer’s application use case.
• Ability to communicate in English and in one or more of the following: Mandarin or Bahasa Indonesia or Thai, fluently to support client relationship management.

Preferred qualifications

• Experience helping customers design and build applications using open source or cloud-native databases.
• Customer-facing pre-sales or professional consulting experience in the fields of data and information lifecycle management translating customer business needs into cloud centric solutions.
• Experience with data management architectures including storage subsystems, high availability, backup/recovery, disaster recovery, performance, scalability, security, monitoring and database management.
• Experience with data migration strategies and moving large-scale production systems either in on-premise or data center environments or migration to cloud scenarios.

Job Opportunity: Compliance Regulatory Project Specialist (1-Year Contract)
Location: Near Telok Ayer MRT (DT Line) / Raffles Place MRT
Working Hours: Monday to Friday, 9:00 AM to 6:00 PM
Contract Duration: 1 year from the start date
Work Arrangement: Hybrid (3 days onsite, any days from Monday to Thursday)
Salary Cap: Up to $5,000
Headcount: 2 positions

Role Objective:

The Compliance Regulatory Project Specialist will support compliance regulatory projects within Manulife, working closely with key stakeholders such as the Head of Regulatory Liaison, Conduct and Culture, Chief Compliance Officer, and the broader Compliance team.

Key Responsibilities:

• Plan, execute, and manage regulatory compliance projects from inception to completion, ensuring adherence to timelines and quality standards.
• Provide regulatory compliance advisory to management and business stakeholders.
• Maintain comprehensive project documentation, including plans, status reports, risk assessments, and compliance records.
• Act as the primary point of contact for regulatory compliance projects, updating the core project team and stakeholders regularly.
• Analyze and interpret complex regulatory legislation.
• Collaborate independently and as part of a team to achieve compliance objectives.

How to Apply: Send your resume to:

☑ High Commission

☑ Good career progression

☑ Near MRT

Job Description:

• Providing beauty services and treatment to clients.
• Promotion of new beauty services and treatment to clients.
• Assist in ad-hoc tasks when required.

Requirements:

• Good communication skills
• Experience in hair, wellness and/or beauty industry is preferred but not a must
• Training will be provided for those with no experience in the industry.

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892