At Ultimate Performance (U.P.) we are hiring Personal Trainers to join our U.P. Singapore team.

You can be as green and new to the industry as they come. Our goal would be to educate and mould you as one of the future leaders of U.P, just as we have already done with some of the Trainers who joined us as Juniors on our first Junior Training Scheme in 2012.

We are a meritocracy and only care about your ability to get the job done and your overall potential.

ATTITUDE IS EVERYTHING. Aptitude can be taught but you do need to look hard at yourself before you apply to U.P. We are not an easy company to work for because we demand that you deliver your very best performance every single time. This is the U.P. way and it is a non-negotiable quality that we are looking for.

Alongside the right attitude, to even be considered for one of our coveted positions, we are looking for individuals who can demonstrate:

• Relentless hard work.
• That you are not frightened to reflect inwards and examine your motives.
• That you seek out and continue to learn from your own mistakes.
• An investment in others.
• Ambition and persistence in your desire to better yourself.
• The ability to provide U.P. clients’ a great service and high professional standards.

So, if you are interested in a role that will allow you to:

• Work alongside some of the leading trainers in the fitness industry as a team.
• Work in a culture where results - not numbers - are the name of the game. We take care of the sales and marketing so you have the time to focus on what matters as a Trainer.
• Take part in a full education program while also being provided your own mentor.

• Have the support and guidance to build a genuine career within the fitness industry, so that you can grow into the right long-term role for you.
• Deliver personal training through our own company app, while we continue to work behind the scenes to revolutionize the technology available to you as a Trainer.
• Be pushed to never accept anything less than your very best.
• Be provided with the possibility to travel around the world.

Then hit APPLY today to be considered and discuss further with the UP team!

Starting salary: $24,948, this can increase to $49,890

OTE: $45,000 - $71,500

Hours: full-time, including early mornings and late evenings in your first year of service.

Advertised earnings are reflective of the advertised U.P. location’s OTEs for Junior Trainer roles in the local currency, dependent on the Junior level offered if successful.

U.P. does not provide Personal Trainer qualifications and so requires all applicants to have already attained their Level 3 Diploma in Personal Training, or equivalent qualification.

Please note that all U.P. Trainers need a valid right to work, therefore we ask queries around this within the application process to determine whether sponsorship consideration is required by Ultimate Performance. It poses no potential limitation to your application.

Your data will be stored by Ultimate Performance and will be used by our HR and recruitment teams for the purpose of managing your application. You can find out more about how we use your data during our recruitment process here: https://ultimateperformance.com/terms-conditions

We have been made aware of fraudulent entities around the world claiming to represent Ultimate Performance. We will never request your bank details within an application or request an exchange of money to apply for a role at U.P. If you see a role advertised for Ultimate Performance requesting payment or to provide bank details then please DO NOT apply via that channel. Please do not hesitate to contact us directly if you have any concerns.

Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation. We are currently seeking a high calibre professional to join our team as a Personal Wealth Manager. Principal Responsibilities Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable Adopt a needs-based approach to provide recommended solutions for retail banking and general insurance products to meet customer's financial needs Provide financial planning and advisory services aligning to clients’ needs and investment profile Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads Fulfilling clients necessitates while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics Understand and exercise Know Your Customer and Customer Due Diligence procedures when onboarding customers to ensure they are suitable clientele for HSBC Be a digital banking champion through promoting and educating our customers in using self-service channels such as Internet Banking, Phone Banking and Automated Teller Machines Respond to customers’ queries on home loan and other international banking needs and refer them to the right channels as appropriate Ensure data entry and operational transactions are executed expeditiously, with minimal errors and in compliance with audit and statutory guidelines Compliance, Risk & Control Ensure that KYC/AML and other compliance norms are strictly adhere to Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency Attend to the operational needs of the branch and business where required by line managers or Branch Director Customers /Stakeholders Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations Meet SLAs for all processes where applicable Improve customer experience by collating customer feedback, identifying deficiencies in any area e.g. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback  Business Processes Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss Requirements Diploma/Degree qualification with relevant customer service experience New graduate and/or with proven sales experience is a plus Excellent interpersonal and communication skills, coupled with adaptability and willingness to learn Highly driven to excel in both customer service and sales, thriving in a focused and fast paced environment To be considered for this role, the relevant rights to work in Singapore is required. The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited.

• Providing financial advisory to clients offering wealth management solution including insurance, unit trusts, FX and deposits.
• Take a consultative approach to understand every client's needs and recommending the right solutions to solve their financial problems and achieve financial freedom.
• Cross-selling of full range wealth management products to meet customers’ needs.
• Providing clients with timely information and advice to their financial needs
• To engage customers through branch banking , tele-appointments, customer referrals.
• Cultivate partnerships with segment partners to obtain and provide referrals
• Proactively develop and establish long term relationships with clients and provide good after-sales service to them
• Establish new relationships and manage existing relationship to generate new AUM

• Providing financial advisory to clients offering wealth management solution including insurance, unit trusts, FX and deposits
• Take a consultative approach to understandi every client's needs and recommending the right solutions to solve their financial problems and achieve financial freedom
• Cross-selling of full range wealth management products to meet customers’ needs
• Providing clients with timely information and advice to their financial needs
• To engage customers through branch banking , tele-appointments, customer referrals.
• Cultivate partnerships with segment partners to obtain and provide referrals
• Proactively develop and establish long term relationships with clients and provide good after-sales service to them\
• Establish new relationships and manage existing relationship to generate new AUM

Vehicle Operation  

• Operates assigned vehicle in a safe and courteous manner  
• Provides transportation in a punctual manner  
• The driver will share workload with the other driver(s) across Country Head Singapore & all RHB entities’ assignments
• The driver is expected to work overtime when the Country Head or other assignments (eg Bank events or customer dinners) and is entitled to claims as per RHB HR policies

Vehicle Maintenance

• Keeps the assigned vehicle clean inside and outside      
• Fuels the assigned vehicle  
• Performs minor maintenance tasks on assigned vehicle as required  
• Maintains accurate, up-to-date records on trip sheets, vehicle maintenance, fuel purchases, incident reports, accident reports, vehicle condition reports and other records that are requested from management    
• Coordinates the schedule for major or periodic vehicle maintenance with management and staff to minimize service interruptions

Role Summary

• Responsibilities: Providing administrative and organisational support to several members of our senior management and leadership team, offering the best possible service to reduce their administrative burden
• Requirements: No prior experience is required for this role. Instead, we are looking for candidates who possess a range of soft skills like attention to detail, strong communication, organisational skills, customer service, and more
• Salary: $2,500 to $3,500 per month, depending on your previous experience
• Benefits: Hybrid working options, generous holiday allowance, flexible working hours, private medical insurance, comprehensive travel insurance, full funding for external training, comprehensive travel insurance and more
• Role Type: Full-time, permanent
• Start Date: We are currently recruiting for start dates in 2024
• Location: Please note that this role is available in our Singapore office

About the Role

This is an exciting time to join the Costello Medical team as we are growing rapidly both in Singapore and internationally. This growth has been driven by our commitment to delivering exceptional levels of customer service and high-quality work. We are seeking a proactive and enthusiastic individual to provide support to our senior management team in our Singapore office. You will take on significant responsibility for their administration to ensure the continued success of the running of the Singapore office, and you will also play an instrumental role in coordinating a variety of exciting projects.

As a Personal Assistant at Costello Medical, you will support several members of our leadership team. You would also be responsible for acting as the first point of contact for internal and external queries and requests. As well as supporting senior colleagues with diary management, collating agendas, attending meetings and taking minutes, you will also be responsible for:

Key responsibilities will include:

• Managing the diaries of those you support, including scheduling and rearranging meetings, adding important events and project deadlines, arranging meeting rooms, and more
• Minute taking in meetings and assisting in following up on agreed actions afterwards, to support project delivery
• Scheduling events, including researching costs and providing budgets, liaising with venues, and booking facilities
• Assisting with the organisation of both domestic and international travel, as well as preparing itineraries for those you support
• Drafting, and reviewing the accuracy of, documents and presentations
• Contributing to the wider aims of the company, wherever possible
• Copying scientific details between different document types
• Answering telephones and taking messages
• Making purchases and processing expenses
• Proactively identifying additional ways in which the administrative burden on those you support can be lessened
• Responding to personal administrative tasks
• Other ad-hoc tasks in support of the rest of the Operations division and the wider Singapore office, including scheduling and arranging of interviews

A Day in the Life of a Personal Assistant

To learn more about a typical day for a Personal Assistant at Costello Medical, please click here: https://www.costellomedical.com/day-in-the-life/pe...

Career Profile

We offer many opportunities for personal and professional development at Costello Medical. Please click below to read first-hand accounts from our colleagues about their time with the company: https://www.costellomedical.com/careers/working-at...

About You

At Costello Medical, our approach to recruitment focuses on entry-level recruitment and developing talent from within. Our Personal Assistant role is no exception, and we welcome applications from candidates with no prior experience who are looking to make the first step in their career. You will work closely with the wider Personal Assistant team based across the UK and around the globe, receiving continuous on-the-job training, mentorship, and guidance throughout your career. This comprehensive internal training will enable you to quickly take on increasing responsibility in support of your senior colleagues. There will also be fully funded external training opportunities available as you continue to build your career as a Personal Assistant.

You will be hard-working, motivated, and thrive in a fast-paced environment. Most importantly, you will enjoy making a positive difference to the working lives of the managers you support, which will include striving to reduce their administrative burden.

Essential requirements for the role are:

• An excellent level of written accuracy, attention to detail, and the ability to critically review your own work in terms of presentation, style, and content
• Exceptional organisational skills and the ability to apply these in the way you plan your work and approach tasks. This includes planning your own time effectively to ensure deadlines are met
• The ability and desire to understand project objectives, appreciating how individual tasks feed into the bigger picture of the project
• An aptitude for delivering outstanding customer service and the ability to tailor your communication style (such as tone and frequency of interaction) to suit various audiences and situations, while considering the needs of others, both internally and externally
• The ability to present concerns or feedback in an honest yet constructive way
• Skilled in relationship building, displayed both internally and externally
• An excellent level of productivity, whilst effectively utilising time and resource available
• A high degree of tact, discretion and professionalism when dealing with confidential information
• Excellent proficiency in written English and arithmetic
• Fluency in Outlook, Microsoft Word, Excel, and PowerPoint

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our mission is to be a community of the very best people, building trusted partnerships across the healthcare sector by delivering an exceptional service. Our vision is to be a leading global partner consistently striving for meaningful and outstanding contributions that improve people’s health and lives.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for over six consecutive years.

On 27th May 2022 Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process includes an assessment for you to complete in your own time, followed by a telephone interview with a member of the Talent Acquisition team. If successful, you will be invited to an interview with senior members of the Singapore office. Our standard recruitment process lasts around 2 to 4 weeks, however this can be adapted if necessary.

As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide. Please click here to read more about this and contact the People Team via [email protected] should you require reasonable adjustments at any stage.

We are currently recruiting for a start date in 2024 and you will be asked to state your availability on your application form. We can also consider applications from those seeking a deferred start date in 2024. Whilst there are no set application deadlines, we would strongly recommend applying as early as possible so that we can begin processing your application, as the role will close when a suitable candidate is found.

Please note that this role is available in our Singapore office. You can learn more about our office locations here: www.costellomedical.com/careers/locations

What We Offer

• A starting salary of S$2,500 to S$3,500 per month, depending on your previous experience. Salary increases are typically awarded after 12 months and will then be reviewed on a yearly basis
• 18 days’ annual leave plus public holidays
• Private medical insurance
• Flexible benefits scheme offering additional holiday, cash payments and wellbeing benefits
• Paid study leave and funding for external qualifications
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/benefits-package-in-singapore/

How to Apply

You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. As written communication is a vital skill for this role, if your cover letter is suspected to have been generated by artificial intelligence (AI), your application is likely to be disqualified.

Please contact the Talent Acquisition team at [email protected] if you have any questions about the role or application process.

Visa Sponsorship

Please note that we are unable to support Employment Pass applications for this role and you will therefore need the right to work in Singapore independently from the company.