Ibis Styles MacPherson- An International Brand hotel under Accor hotels.

• Handle operations of front line duties at front desk.
• Multitasking in guest services for room deliveries.
• Responsible for the daily cashiering and to ensure a consistently high standard of guest service.
• Responsible for Information desk activities (including guest queries, information, mail and messages.
• Identify the person to whom he/she is speaking, the subject of the request and direct the guest accordingly.
• Friendly person with the passion for guest services.
• Training provided and career opportunities in hotel industry.

Requirements

• A positive attitude and ambitious
• Willing to learn new things
• Strong time management
• Well-disciplined and can work independently
• Friendly and great guest relations skills
• Great personality – bubbly and enthusiastic
• Friendly person and a strong team player
• Great personality & happy person
• Detailed person with a commitment to the Job
• Reliable and Punctual - willing to work different shifts - mornings and afternoon shifts available
• This role requires shift & weekend work schedule.

Interested candidates, please send your CV to [email protected]

We are looking for individuals who are self-motivated, has good communication and interpersonal skills. You must possess a positive disposition and be able to communicate fluently. We are looking for someone who is IT savvy and able to pick up fast. You will be required to:

• To conduct tele sales and interviews
• Check and update existing database

**Location of work: Alexandra Road

** Hourly rate ($13 /hr) + CPF contribution

JOB REQUIREMENTS

* Minimum GCE 'O' Levels

* Experience with tele sales / tele interviewing is a must

* Able to communicate fluently in English plus any mother tongue will be an advantage

* Highly motivated with good interpersonal skills

* Needs to be IT savvy + Basic MS Excel skills

* Housewives or students with relevant experience and IT skills are welcome to apply

* Able to commit 5 days a week, from 9am to 6pm.

* Able to commit for 3 months

**Interested parties may apply via Whatsapp for more immediate response at 87743913.

Job Description

• Answering or making calls in a timely and friendly manner to clients to learn about and address their needs, complaints, or other issues with products or services.
• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
• Utilizing software, databases, scripts, and tools appropriately.
• Understanding and striving to meet or exceed call centre metrics while providing excellent, consistent customer service.
• Taking part in training and other learning opportunities to expand knowledge of the company and position.
• Evaluate problems and complaints of the callers and provide proper solutions to them
• Respond to the needs of customers and provide personalized service
• Provide information on the company’s products or services and generate interest in the offer
• Upsell products and services
• Research needed information using available resources
• Route calls to other team members whenever needed
• Identify any issues that customers might be struggling with
• Report on customer feedback
• Complete call logs and reports
• Manage & update customer databases
• Follow-up on customer calls
• Boost customer loyalty by offering a proper experience over the phone
• Following communication scripts
• Managing social media and third-party review site

Requirements

• Min 2 years experience
• Good communication skills
• Excellent interpersonal skills to build rapport with people from diverse backgrounds
• Ability to multitask
• Problem-solving, collaboration, patience, tech-savviness and the ability to socialize well.

Benefits

• 5 days work week - 8.30am - 5.45pm
• Located at McPherson Area, 10 min walk from Tai Seng MRT
• 16 days Annual Leave
• Annual Wage Supplement AWS
• Medical &, Dental benefits, Insurance coverage

Job description

We are looking for individuals who are self-motivated, has good communication and interpersonal skills. You must possess a positive disposition and be able to communicate fluently. We are looking for someone who is IT savvy and able to pick up fast. You will be required to:

• To conduct tele sales and interviews
• Check and update existing database

**Location of work: Alexandra Road

** Hourly rate ($13 /hr) + CPF contribution

JOB REQUIREMENTS

* Minimum GCE 'O' Levels

* Experience in call centre environment with tele sales and tele interviewing experience is a must

* Able to communicate fluently in English plus any mother tongue will be an advantage

* Highly motivated with good interpersonal skills

* Needs to be IT savvy + Basic MS Excel skills

* Housewives or students with relevant experience and IT skills are welcome to apply

* 20 years old and above

* Able to commit 5 days a week, from 9am to 6pm.

* Able to commit minimum 4 months or longer.

**Interested parties may apply via Whatsapp for more immediate response at 87743913.

Roles & Responsibilities:

• Cultivate relationships with partners and key stakeholders.
• Maintain regular communication with clients to ensure monthly target achievements.
• Research, develop, and propose innovative ideas to achieve the set targets.
• Identify the new & viable sales opportunities to enhance the growth.
• Identify the market trends & update the catalogue on a day to day basis to stay on top of the competition.
• Provide regular updates and reports on partnership activities and results to senior management.
• Identify and address challenges or issues that may arise during partnership implementation.

Qualification & Requirement:

• Bachelor's degree in business, marketing, or a related field.
• Minimum experience of 1+ year in partnership management, business development, or a similar role.
• Strong negotiation and relationship-building skills.
• Excellent communication and interpersonal abilities.
• Strategic thinking and analytical skills.
• Ability to work independently and collaboratively in a cross-functional team environment.

Overview

Gusto Collective Singapore is seeking an curious, dynamic, and passionate Account Executive who thrives in a fast-paced and collaborative environment. You will look forward to developing and growing within an agency representing a dynamic array of international and reputable fashion, luxury, lifestyle, beauty, and hospitality clients.

Your areas of focus will be:

• Client Servicing: Providing day-to-day consultancy and client management through close collaboration to support clients’ business objectives and targets for the market. Work collaboratively with clients and internal teams to track and review all campaign results to ensure client satisfaction.
• Strategy: Support account lead and teams in conceptualisation, development, and execution of strategic 360-degree communication plans (with measurable objectives)
• PR: Devise and drive strategy for media pitching, identify and pitch compelling stories and features, provide counsel to spokespersons, manage and resolve crisis when required, and assist in sample management and coordination for fashion brands.
• Social: Implement strategies that push creative boundaries for social media campaigns, identify suitable content creators/collaborators, plan and lead content production with partners and various teams to deliver effective content across social networks.
• Content: Development of key messages and ensure consistency and accuracy of content and marketing collaterals including press release, bios, fact sheet, social media campaign briefs, press kits, website copy, etc.
• Media Monitoring & Reports: Conduct regular media monitoring on coverage, track, analyze, and compile brand reports, and work closely with clients and internal teams to provide regular updates to ensure KPIs are met
• Event Management: Assist and work closely with events team to conceptualise events that best suits client’s brief, development of event flow and on-site manpower requirement.
• Stakeholder Relations: Build and maintain good relationships with external stakeholders including media, social media influencers, clients (existing and potential), and industry partners.

To succeed in this role, you will need:

• A diploma or bachelor’s degree in a relevant field from an accredited college or university
• At least 1 to 2 years of relevant experience in Communications and/or PR. Previous agency experience with proven track record in client satisfaction is a plus
• A good understanding of global and industry trends in fashion, beauty, luxury and lifestyle
• Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment
• Understanding of clients’ requirements with ability to execute effectively and efficiently
• Self-motivated and resourceful, with high levels of initiative
• Excellent written and communication skills with an eye for detail
• Good interpersonal skills
• Strong analytical skills with ability to anticipate client requirements and provide strategic support and advice accordingly
• Flexibility, determination, enthusiasm and the ability to cope well under pressure
• Excellent organisational skills

You can look forward to:

• A wealth of diverse opportunities and challenges to develop and grow your skill sets
• An exciting and dynamic client portfolio of international and reputable brands
• Being involved in a wide range of brand experiences and events
• A highly-supportive and collaborative work environment
• A motivating, fun, and integrated work culture

About Gusto Collective:

Gusto Collective is Asia’s leading Brand Technology group and operates in two business domains: crafting tech-powered storytelling for brands and developing immersive technology tools for storytellers.

The company was founded in January 2020 by Aaron Lau, a technology and branding veteran, and renowned business leader. With a mission to future-proof communication for a new generation of consumers, the company specializes in developing tools and immersive content within the spheres of AR/XR, Web2 to Web3 activations, metahuman IPs and emerging AI solutions.

The group has over 200 full-time Gustodians across six offices in Hong Kong, Shanghai, Singapore, Kuala Lumpur, London and Paris. Since its founding, the company has garnered widespread industry recognition as Forbes Asia’s 100 Companies to Watch and as a multi-award winner recognized for excellence in NFT Innovation and creativity. Gusto has recently completed its Seed Plus fundraising at $23 million USD, with Animoca and Gaw Capital leading the round.

Role:

• Develop a berthing plan prior to vessel arrival and disseminate orders to all relevant parties.
• Collaborate with the captain to resolve any issues that may arise during cargo loading or discharge at the port.
• Execute inward/outward procedures with relevant authorities for our ships in compliance with regulations.
• Available to work on weekends and public holidays if necessary, remotely or on board vessels only at anchorages or Jurong Port, with compensatory time off provided.

Requirements:

• Holds a degree in a related field such as Maritime, Shipping, Logistics, or Foreign Trade.
• Proficient communicator.
• Demonstrates a strong sense of responsibility.
• Possesses excellent communication skills and works well in a team.

Overview

Gusto Collective Singapore is seeking an experienced, dynamic, and passionate Senior Account Executive who thrives in a fast-paced and collaborative environment. You will look forward to developing and growing within an agency representing a dynamic array of international and reputable fashion, luxury, lifestyle, beauty, and hospitality clients.

Your areas of focus will be:

• Client Servicing: Providing day-to-day consultancy and client management through close collaboration to support clients’ business objectives and targets for the market. Work collaboratively with clients and internal teams to track and review all campaign results to ensure client satisfaction.
• Strategy: Support account lead and teams in conceptualisation, development, and execution of strategic 360-degree communication plans (with measurable objectives)
• PR: Devise and drive strategy for media pitching, identify and pitch compelling stories and features, provide counsel to spokespersons, manage and resolve crisis when required, and assist in sample management and coordination for fashion brands.
• Social: Implement strategies that push creative boundaries for social media campaigns, identify suitable content creators/collaborators, plan and lead content production with partners and various teams to deliver effective content across social networks.
• Content: Development of key messages and ensure consistency and accuracy of content and marketing collaterals including press release, bios, fact sheet, social media campaign briefs, press kits, website copy, etc.
• Media Monitoring & Reports: Conduct regular media monitoring on coverage, track, analyze, and compile brand reports, and work closely with clients and internal teams to provide regular updates to ensure KPIs are met
• Event Management: Assist and work closely with events team to conceptualise events that best suits client’s brief, development of event flow and on-site manpower requirement.
• Stakeholder Relations: Build and maintain good relationships with external stakeholders including media, social media influencers, clients (existing and potential), and industry partners.

To succeed in the role, you will have:

• A diploma or bachelor’s degree in a relevant field from an accredited college or university
• At least 2 to 3 years of relevant experience in Communications and/or PR. Previous agency experience with proven track record in client satisfaction is a plus
• A good understanding of global and industry trends in fashion, beauty, luxury and lifestyle
• Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment
• Understanding of clients’ requirements with ability to execute effectively and efficiently
• Self-motivated and resourceful, with high levels of initiative
• Excellent written and communication skills with an eye for detail
• Good interpersonal skills
• Strong analytical skills with ability to anticipate client requirements and provide strategic support and advice accordingly
• Flexibility, determination, enthusiasm and the ability to cope well under pressure
• Excellent organisational skills

You can look forward to:

• A wealth of diverse opportunities and challenges to develop and grow your skill sets
• An exciting and dynamic client portfolio of international and reputable brands
• Being involved in a wide range of brand experiences and events
• A highly-supportive and collaborative work environment
• A motivating, fun, and integrated work culture

About Gusto Collective:

Gusto Collective is Asia’s leading Brand Technology group and operates in two business domains: crafting tech-powered storytelling for brands and developing immersive technology tools for storytellers.

The company was founded in January 2020 by Aaron Lau, a technology and branding veteran, and renowned business leader. With a mission to future-proof communication for a new generation of consumers, the company specializes in developing tools and immersive content within the spheres of AR/XR, Web2 to Web3 activations, metahuman IPs and emerging AI solutions.

The group has over 200 full-time Gustodians across six offices in Hong Kong, Shanghai, Singapore, Kuala Lumpur, London and Paris. Since its founding, the company has garnered widespread industry recognition as Forbes Asia’s 100 Companies to Watch and as a multi-award winner recognized for excellence in NFT Innovation and creativity. Gusto has recently completed its Seed Plus fundraising at $23 million USD, with Animoca and Gaw Capital leading the round.

Ibis styles Hotel is an International Brand Hotel. Ideal for anyone who has the ambition to grow within the company and ambitious. Industry experience preferred but not essential.

Responsibilities

• This position is for permanent night shift in hotel environment.
• Handle operations of front line duties at front desk.
• Multitasking in guest services for room deliveries.
• Responsible for the daily cashiering and ensuring a consistently high standard of guest service.
• Responsible for Information desk activities (including guest queries, information, mail, and messages.
• Identify the person to whom he/she is speaking, and the subject of the request, and direct the guest accordingly
• Friendly person with a pasison for guest services
• Training provided and career opportunities in the hotel industry

Requirements

• A positive attitude and ambitious
• Willing to learn new things
• Strong time management
• Well-disciplined and can work independently
• Friendly and great guest relations skills
• Great personality – bubbly and enthusiastic
• Friendly person and a strong team player
• They great personality & a happy person
• Detailed person with a commitment to the Job
• Reliable and Punctual

Interested candidates, please send your CV to [email protected] and [email protected]

Flexible for Part time or full time hours of work.

Reservations Agent

Job Responsibilities:

· Handle all aspects of reservations for hotel booking

· Answer incoming telephone calls and handle bookings upon inquiry

· Liaise directly with the Manager on duty for daily arrivals

· Handle room allocation

· Answer emails for reservations with inquiries and confirmed bookings

· Handle on line travel agent bookings and answer inquires

· Handle guest requests and dispatch to relevant departments

· Daily filing of reservations paper work

· Compliant to company’s Policies and Procedures relating to guest services for reservations and front office functions

Job Requirement:
• Full-Time position available.
• Preferably someone who has good computer skills
• Great team player
• Self-starter and independent worker
• Can work with positive attitude, welcomes challenge with positive outlook and work like a family at Ibis Styles
• Requires Shift Work and able to work during weekends
• Experience in Reservations
• keen to pursue career in hospitality and eager to learn and grow in our organisation

Interested candidates, please send your CV to [email protected] and [email protected]

Job Description

• Develop, execute and evaluate strategic PR plans
• Help to develop short, mid and long-term strategic Public Relations goals
• Build relationships with the press across print, broadcast and online platforms to increase exposure for our clients
• Pitch to top media outlets for news, product announcements, profiles, features, and thought leadership pieces
• Identify and pursue media placement opportunities in targeted press outlets
• Manage messaging and relationships with the media
• Develop and dissemination of press kits with management’s approval
• Track, monitor and evaluate reception of press releases
• Monitor and share coverage of news with team members and clients
• Assist in all marketing, branding and copywriting needs
• Craft the full suite of communications across print and online including social media

Job Requirement

• A Diploma in Business, Marketing or Communications.
• A natural storyteller with excellent written and communication skills, with a flair for digital design and a passion for social.
• Creative with a good eye for aesthetics.
• Strong analytical skills and data driven thinking or those with media pitching experience is a plus.
• A dynamic team player who is also a self-motivator
• Ability to think proactively, Adaptable and able to multi-task in a fast-paced environment.
• Ability to interface with all relevant stakeholders and articulate thoughts and express ideas/mechanics in a clear, logical way
• The ability to communicate in line with company style/strategy and to raise issues promptly and to report efficiently
• A genuine interest in creative industries and cultures with a good understanding of the media and digital landscapes
• Strong conceptual and analytical skills.
• Good research skills and good grasp of English.