We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Able to communicate with Chinese-speaking guests
• Willing to do regular night shifts and will be entitled to night shift allowance.
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 15 Feb 2025.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Responsibility Reservations/OTS Agent/Officer:

• Responsible for handling telephone enquiries, accepting reservations and subsequently inputting it into the system.
• Report directly to the Reservations Manager
• Be well versed in Resavison
• Work closely with all Front Office and Sales & Marketing providing lead advice and constant "feedback" concerning both enquiries and firm reservations
• Maintain a professional and friendly attitude while liaising with guests and clients both in person and on the telephone.
• Provide efficient and courteous telephone service to guests and callers so as to upkeep the service standards of Sofitel.
• Responsible to ensure that all information relating to a reservation is keyed correctly into the system and is of highest accuracy with errors kept to an absolute minimum.
• Offer appropriate room types, price inclusions, upsell and handle price objections.
• Responsible for ensuring that all daily tasks is completed diligently
• Responsible for providing all telephone inquiries with concise information concerning the services and facilities provided by the Hotel.
• Take note of the reservation status to sell available rooms.
• To be well informed in all F&B Promotions
• Taking In Room Dining Orders and actively upselling

Position Requirements:

• Able to work shifts
• Ability to communicate in English effectively.
• Good interpersonal and guest interaction skills.
• Meticulous and has an eye for detail.
• Good organizational and administrative skills.
• Knowledge of OPERA software is preferred.
• Service-oriented.
• Desire and ability to train and develop ambassador.
• Maintain awareness of industry trends.
• Initiate contacts and establishes rapport easily.
• Assert point of view directly yet tactfully.
• Organise time and work efficiently.

Our client is looking for individuals who are keen to pursue their careers as a PR Executive.

Skills required for this position:

• Strong communication
• Industry knowledge
• Customer-centric approach/Client relationship managment: Provide a positive customer experience with fair, friendly, and courteous service.
• Sales acument, business development
• Time management
• Creativity, problem-solving skills and adaptability
• Comfortable with handling alcoholic beverages

Yee Jie Ling Jaslin | EA Reg. no.: R1440114

RS Recruitment Agency LLP | EA License no.: 17C8809

Our client is one of the leading communication consultancy. Due to business needs, they are now recruiting a PR Account Executive to be part of their Public Relations Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of PR Account Executive:

• Lead and oversee PR projects, ensuring timely delivery and client satisfaction.
• Manage day-to-day account activities, including developing program strategies, writing press releases, coordinating events, and maintaining strong client and media relationships.
• Develop and execute project plans, including staffing, budgets, and evaluation mechanisms.
• Act as the primary contact for clients on projects, offering strategic counsel and ensuring effective communication.
• Create and deliver presentations on program status and outcomes.
• Collaborate with internal teams, external vendors, and media to achieve project goals.
• Supervise junior staff and ensure alignment with project objectives.
• Monitor and track clients' industries to inform communication strategies.
• Plan and manage events such as press conferences, media tours, and stakeholder briefings.

Requirements:

• Degree in Public Relations, Communications, or a related field.
• At least 5 years of experience in public relations, with proven account management expertise.
• Strong understanding of PR strategies and the ability to meet communication objectives.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is one of the leading communication consultancy. Due to business needs, they are now recruiting a PR Account Executive to be part of their Public Relations Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of PR Account Executive:

• Lead and oversee PR projects, ensuring timely delivery and client satisfaction.
• Manage day-to-day account activities, including developing program strategies, writing press releases, coordinating events, and maintaining strong client and media relationships.
• Develop and execute project plans, including staffing, budgets, and evaluation mechanisms.
• Act as the primary contact for clients on projects, offering strategic counsel and ensuring effective communication.
• Create and deliver presentations on program status and outcomes.
• Collaborate with internal teams, external vendors, and media to achieve project goals.
• Supervise junior staff and ensure alignment with project objectives.
• Monitor and track clients' industries to inform communication strategies.
• Plan and manage events such as press conferences, media tours, and stakeholder briefings.

Requirements:

• Degree in Public Relations, Communications, or a related field.
• At least 5 years of experience in public relations, with proven account management expertise.
• Strong understanding of PR strategies and the ability to meet communication objectives.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is one of the leading communication consultancy. Due to business needs, they are now recruiting a PR Account Executive to be part of their Public Relations Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of PR Account Executive:

• Oversee daily account activities, including program development, content creation (strategy papers, press releases), event coordination, and stakeholder engagement.
• Plan and manage projects, ensuring timely implementation, tracking outcomes, and maintaining budgets.
• Craft compelling media content, such as pitch letters, announcements, and specification sheets.
• Develop communications strategies and track client business updates.
• Prepare and deliver client presentations on project and program status.
• Coordinate between clients, vendors, and internal teams for seamless execution of tasks.
• Support administrative tasks as needed for client projects.

Requirements:

• Degree in Mass Communications or related field
• 1 - 2 years experience in public relations or communication roles
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

POSITION SUMMARY:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

We are an employment agency of 2 years with ambitious plans for strong growth. We are currently looking for an experienced Employment Agent (EA Personnel) with CEI Basic certification to support us through our growth and development roadmap. This position reports to the Director.

To acquire new client base

To provide job matching for clients and candidates

To manage & retain clients and candidates.

To meet monthly sales target

To ensure all documentations is properly recorded for easy retrieval

We provide for a flexible & autonomous working schedule

Compensation consists of commissions and bonuses.

• Respond to survey enquiries via inbound calls and emails
• Assist the respondents to complete the survey
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Compile, record, input survey returns and data accurately into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
• Explain survey objectives to respondent
• Interpret survey questions to help respondents’ comprehension
• Respond to queries from respondents in a professional manner
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor
• Contract till 31 August 2025
• 5 days work week across Monday to Sunday
• Up to 44 hours per week (based on roster)
• Working Location: Newton

Requirements:

• Equipped with work experience in survey operations, sales, or customer service role.
• Those without the academic qualifications will be considered with relevant work experience.
• Applicants with call center background, direct sales and customer fronting will be advantageous.
• Strong phone and verbal communication skills along with active listening
• Able to handle objections and complaints and proficiently de-escalate these cases.
• Proficient in Microsoft Excel and internet usage.
• Effective team player but also an efficient individual contributor.
• Selected applicants are required to complete a training course and passed the assessment test beforebeing deployed to operations.
• Only Singaporeans may apply.

**We regret that only shortlisted candidates will be notified**

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

https://sg.go.persolkelly.com/job/apply/10244

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

Reservation / Switchboard Agent

Work Dynamics - Integrated Facilities Management

• Manage day-to-day duty (Rooms/Calls & Transportation service)
• To be culturally sensitive
• To deliver work ethically & with integrity
• To adhere to all SOPs while performing assigned tasks
• To be able to respond to requests for information, services and assistance in a timely manner.
• To work seamlessly as a team and communicate at all times (Have excellent communication and interpersonal skills)
• Actively support an environment that supports teamwork, co-operation & performance excellence
• Reservation Supervisor will carry out a short daily / weekly meeting to provide latest updates to the team.
• To familiarize with the room layouts and good knowledge of the facilities available in the room. To assist to arrange chauffeur service from UBS preferred vendor.

Position: Interior Designer

We are seeking an Interior Designer to join our team. Applicants should have strong design skills and experience in space planning. The role involves creating design proposals, managing projects, and collaborating with clients and contractors. Experience with AutoCAD or SketchUp is preferred but not essential.

Qualifications:

• Relevant degree or diploma in Interior Design or related field
• Proficiency in design software preferred
• Strong communication and project management skills
  We are an equal opportunity employer and encourage applicants from all backgrounds to apply. Singaporeans and PRs only.

Our client is one of the leading communication consultancy. Due to business needs, they are now recruiting a PR Account Executive to be part of their Public Relations Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of PR Account Executive:

• Lead and oversee PR projects, ensuring timely delivery and client satisfaction.
• Manage day-to-day account activities, including developing program strategies, writing press releases, coordinating events, and maintaining strong client and media relationships.
• Develop and execute project plans, including staffing, budgets, and evaluation mechanisms.
• Act as the primary contact for clients on projects, offering strategic counsel and ensuring effective communication.
• Create and deliver presentations on program status and outcomes.
• Collaborate with internal teams, external vendors, and media to achieve project goals.
• Supervise junior staff and ensure alignment with project objectives.
• Monitor and track clients' industries to inform communication strategies.
• Plan and manage events such as press conferences, media tours, and stakeholder briefings.

Requirements:

• Degree in Public Relations, Communications, or a related field.
• At least 5 years of experience in public relations, with proven account management expertise.
• Strong understanding of PR strategies and the ability to meet communication objectives.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is one of the leading communication consultancy. Due to business needs, they are now recruiting a PR Account Executive to be part of their Public Relations Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of PR Account Executive:

• Oversee daily account activities, including program development, content creation (strategy papers, press releases), event coordination, and stakeholder engagement.
• Plan and manage projects, ensuring timely implementation, tracking outcomes, and maintaining budgets.
• Craft compelling media content, such as pitch letters, announcements, and specification sheets.
• Develop communications strategies and track client business updates.
• Prepare and deliver client presentations on project and program status.
• Coordinate between clients, vendors, and internal teams for seamless execution of tasks.
• Support administrative tasks as needed for client projects.

Requirements:

• Degree in Mass Communications or related field
• 1 - 2 years experience in public relations or communication roles
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is one of the leading communication consultancy. Due to business needs, they are now recruiting a PR Account Executive to be part of their Public Relations Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of PR Account Executive:

• Oversee daily account activities, including program development, content creation (strategy papers, press releases), event coordination, and stakeholder engagement.
• Plan and manage projects, ensuring timely implementation, tracking outcomes, and maintaining budgets.
• Craft compelling media content, such as pitch letters, announcements, and specification sheets.
• Develop communications strategies and track client business updates.
• Prepare and deliver client presentations on project and program status.
• Coordinate between clients, vendors, and internal teams for seamless execution of tasks.
• Support administrative tasks as needed for client projects.

Requirements:

• Degree in Mass Communications or related field
• 1 - 2 years experience in public relations or communication roles
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a PR & Corporate Communications Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of PR & Corporate Communications Manager:

• Develop and implement corporate communication strategies to enhance brand reputation, align with company values, and manage crises effectively.
• Establish and enforce communication policies and processes for consistent messaging across all levels and platforms.
• Lead media relations, press releases, and public relations efforts to strengthen the company’s public profile.
• Foster strong relationships with stakeholders, including government agencies, industry leaders, and customers, to support business objectives.
• Manage internal communication initiatives to engage employees, promote company culture, and drive cohesive messaging.
• Translate corporate objectives into effective communication strategies for internal and external audiences.
• Plan and execute impactful CSR initiatives, including volunteering events and ESG-related projects, to reinforce the company’s commitment to social causes.

Requirements:

• Degree in Communications, Public Relations or related field.
• At least 8 years of work experience in relevant field.
• Experience with Public Speaking / Events / Emcee is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

>> Wave Entertainment Pte Ltd

>> Job title: Public Relations Officer

>> Location: 1 Selegie Road Singapore 188306

>> Working hours: 6pm to 3am

>> Salary: $6000 - $8000

>> Preference: Full-time job

HIGHLIGHTS:

• Attractive BONUS + Extra Incentives
• One-on-one coaching system
• Career Progression
• Frequent Bonding Events
• Personal Development Training

RESPONSIBILITIES:

• Hiring, training, and managing staff, such as bartenders and waiters
• Managing inventory
• Opening and closing the club
• Ordering supplies
• Promoting club/hiring or encouraging others to promote club
• Ensuring operations run according to safety and sanitation standards and laws
• Implement strategies for improved work performance
• Nightclub managers may also be in charge of developing revenue opportunities for the club, such as recruiting talent or running promotions. Nightclub managers often work evenings, weekends, and holidays. The environment is usually loud and fast-paced.

REQUIREMENTS:

• Team Player
• Good Learning Attitude
• Citizen or PR preferred

Wave Entertainment Welcome you to join our team!

Our client is one of the leading communication consultancy. Due to business needs, they are now recruiting a PR Account Executive to be part of their Public Relations Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of PR Account Executive:

• Lead and oversee PR projects, ensuring timely delivery and client satisfaction.
• Manage day-to-day account activities, including developing program strategies, writing press releases, coordinating events, and maintaining strong client and media relationships.
• Develop and execute project plans, including staffing, budgets, and evaluation mechanisms.
• Act as the primary contact for clients on projects, offering strategic counsel and ensuring effective communication.
• Create and deliver presentations on program status and outcomes.
• Collaborate with internal teams, external vendors, and media to achieve project goals.
• Supervise junior staff and ensure alignment with project objectives.
• Monitor and track clients' industries to inform communication strategies.
• Plan and manage events such as press conferences, media tours, and stakeholder briefings.

Requirements:

• Degree in Public Relations, Communications, or a related field.
• At least 5 years of experience in public relations, with proven account management expertise.
• Strong understanding of PR strategies and the ability to meet communication objectives.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is one of the leading communication consultancy. Due to business needs, they are now recruiting a PR Account Executive to be part of their Public Relations Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of PR Account Executive:

• Oversee daily account activities, including program development, content creation (strategy papers, press releases), event coordination, and stakeholder engagement.
• Plan and manage projects, ensuring timely implementation, tracking outcomes, and maintaining budgets.
• Craft compelling media content, such as pitch letters, announcements, and specification sheets.
• Develop communications strategies and track client business updates.
• Prepare and deliver client presentations on project and program status.
• Coordinate between clients, vendors, and internal teams for seamless execution of tasks.
• Support administrative tasks as needed for client projects.

Requirements:

• Degree in Mass Communications or related field
• 1 - 2 years experience in public relations or communication roles
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is one of the leading communication consultancy. Due to business needs, they are now recruiting a PR Account Executive to be part of their Public Relations Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of PR Account Executive:

• Oversee daily account activities, including program development, content creation (strategy papers, press releases), event coordination, and stakeholder engagement.
• Plan and manage projects, ensuring timely implementation, tracking outcomes, and maintaining budgets.
• Craft compelling media content, such as pitch letters, announcements, and specification sheets.
• Develop communications strategies and track client business updates.
• Prepare and deliver client presentations on project and program status.
• Coordinate between clients, vendors, and internal teams for seamless execution of tasks.
• Support administrative tasks as needed for client projects.

Requirements:

• Degree in Mass Communications or related field
• 1 - 2 years experience in public relations or communication roles
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is one of the leading communication consultancy. Due to business needs, they are now recruiting a PR Account Executive to be part of their Public Relations Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of PR Account Executive:

• Lead and oversee PR projects, ensuring timely delivery and client satisfaction.
• Manage day-to-day account activities, including developing program strategies, writing press releases, coordinating events, and maintaining strong client and media relationships.
• Develop and execute project plans, including staffing, budgets, and evaluation mechanisms.
• Act as the primary contact for clients on projects, offering strategic counsel and ensuring effective communication.
• Create and deliver presentations on program status and outcomes.
• Collaborate with internal teams, external vendors, and media to achieve project goals.
• Supervise junior staff and ensure alignment with project objectives.
• Monitor and track clients' industries to inform communication strategies.
• Plan and manage events such as press conferences, media tours, and stakeholder briefings.

Requirements:

• Degree in Public Relations, Communications, or a related field.
• At least 5 years of experience in public relations, with proven account management expertise.
• Strong understanding of PR strategies and the ability to meet communication objectives.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is one of the leading communication consultancy. Due to business needs, they are now recruiting a PR Account Executive to be part of their Public Relations Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of PR Account Executive:

• Oversee daily account activities, including program development, content creation (strategy papers, press releases), event coordination, and stakeholder engagement.
• Plan and manage projects, ensuring timely implementation, tracking outcomes, and maintaining budgets.
• Craft compelling media content, such as pitch letters, announcements, and specification sheets.
• Develop communications strategies and track client business updates.
• Prepare and deliver client presentations on project and program status.
• Coordinate between clients, vendors, and internal teams for seamless execution of tasks.
• Support administrative tasks as needed for client projects.

Requirements:

• Degree in Mass Communications or related field
• 1 - 2 years experience in public relations or communication roles
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Role: Public Relationship Executive
• Industry: Real Estate & Property Management
• Working Location: Ang Mo Kio Town Council (AMKTC)
• Working days: 8.30 am -6.00 pm (Mon-Fri)
• Basic Salary: $3,300 - $3,700 + Bonus

Requirements:

1. Diploma / Degree in Mass Communications / Media / Marketing or other equivalent educational qualifications
2. Experience in media relations and communications
3. Knowledge of design and editing software (i.e. Canva / Photoshop / Illustrator / InDesign / Premiere Pro / iMovie, photography and videography
4. Good understanding of social media platforms (Facebook, Instagram, Telegram, YouTube, etc.), media trends and current affairs
5. Good knowledge in sustainability & green practices is a plus

Reporting to the Public Relations Manager, your job responsibilities include but not limited to the following:

• Assist in conducting market research to identify industry trends and target market characteristics.
• Prepare and develop corporate materials such as management reports, daily media monitoring reports and social media analysis reports.
• Assist with media plans, working closely with internal and external stakeholders. This includes active pitching to media and publications, preparation of materials including speeches, talking points, news releases, and videos
• Drive publication process from editorial planning, interviewing, writing, photo-taking to proofreading, production and management of the Town Council’s publications, working closely with internal and external stakeholders to develop engaging and public educational content to expand the reach of publications.
• Manage and support on-site event activities and post-event follow-up.
• Assist in planning of Corporate Social Responsibility (CSR) programmes and sustainability efforts.
• Prepare write-ups for website content, estate improvement works booklet, compliments received, internal newsletters, etc.
• Coordinate and facilitate the timely print, delivery and distribution of publicity collaterals such as banners and newsletters.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

DUTIES & RESPONSIBILITIES:

1. INTERNAL CO-ORDINATION WITH ENGINEERS/SUPERVISORS AND CONTRACTORS

2. CHECKING OF SUBCONTRACTOR’S CONTRACTS

3. CHECKING OF SHOP DRAWINGS

4. SITE SUPERVISION AND PROGRESS MONITORING

5. CHECKING OF PROGRESS CLAIM

6. CHECKING OF PAYMENT

7. SAFETY

8. WORK QUALITY CONTROL

9. CHECKING OF OPERATION & MAINTENANCE MANUAL

10. COMISSIONING, CHECKING & MONITORING

11. CHECKING OF AS-BUILT DRAWING

12. CHECKING OF COST ESTIMATION

As a Call Centre & Reservations Agent, you’ll deliver exceptional guest experiences by handling hotel guest inquiries and room bookings through phone calls or emails promptly.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Assisting hotel guests in making hotel reservations, modifying or cancelling room bookings
• Processing hotel room reservations through various channels such as phone, email and online platforms etc
• Addressing guest concerns and providing information about hotel services, amenities and policies
• Upselling of additional services such as dining options, room upgrades etc
• Handling all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary
• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Call Centre Manager / Duty Manager
• Follow-up with guests to ensure satisfaction with problem resolution (service recovery)
• Ensuring all guest requests and queries are responded to promptly and effectively
• Handling and delivering all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner
• Coordinating with relevant departments to ensure guest request is followed-up and ensures follow-up procedures are maintained
• Ensuring timely wake-up call services for hotel guests
• Handling payment transactions and ensuring compliance with payment policies
• Carrying out any other reasonable duties and responsibilities as requested by the Call Centre Manager

What we need from you

• Be proactive towards guests and their request
• Minimum ‘O’ Levels or equivalent
• Minimum 1 year of related work experience
• Patient and responsible to solve all problems
• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance
• Be knowledgeable about Singapore and places for business travellers/ tourists
• Able to commit rotating working shift hours - Morning, Afternoon and Night Shift (5 days work week, 9.5hours per shift including 45 minutes meal break)

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders.

Our Guest Experience team is integral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalleled service and experiences to our guests.

You'll be in charge of:

• Attend all incoming calls in a fast, accurate and courteous manner.
• Manage Zendesk and ticketing software system
• Respond to emails in a prompt and professional manner.
• Input restaurant bookings in the system and confirm restaurant reservations within the stipulated time frame.
• Handle special requests.
• Communicate with Behold Julien venues and other departments to ensure seamless communication.
• Assist customers all other relevant enquiries
• Perform other urgent matters and any other reasonable duties and responsibilities as required by the Management,

Qualifications:

• Minimum of 2 years of experience in guest services within the hospitality industry.
• Experience with Seven Rooms Table Management system will be an advantage but no crucial as training will be provided.
• Good understanding of fine dining operation and service standards.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Proficiency in Microsoft Office Suite and restaurant management software.
• Availability to work flexible hours, including evenings, weekends, and holidays

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.