JOB DESCRIPTION

• Contribute to the department's communications initiatives, including crisis communications management.
• Develop communication strategies and materials for the Group, its Business Units, and events, which includes speeches, Annual Reports, editing of collaterals, advertorials, newsletters.
• Manage media relations, engagement, and queries, which includes active pitching of publicity opportunities.
• Conduct daily media monitoring and produce publicity reports.
• Perform any other duties assigned by the Deputy Lead.

JOB REQUIREMENTS

• Minimum Degree with 4 years of working experience in a corporate communications, public relations, or a similar role.
• Experience in media relations, as well as corporate collateral production such as Annual Reports and/or newsletters.
• Excellent project and time management.
• Meticulous and comfortable with details.
• A self-starter and a team player with strong interpersonal skills.
• Thrives in a dynamic and fast-paced environment.

Interested candidates, please send in your updated resume to [email protected]

Rsolute Inc.; Where expertise meets innovation. We specialise in impactful face-to-face marketing, dedicated to propelling brands to their utmost potential.

We measure success not only through results driven strategies for our clients but also for our people, making sure each and everyone reaches their utmost potential.

Description:

• Represent clients' products and assist in their growth and expansion.
• Building customer relationship by servicing the clients' existing or new accounts.
• Come up with innovative strategies to acheive desired sales targets.
• Product training to make sure knowledge is relevant.

Requirements:

• Driven and self discipline.
• Willingness to learn.
• Strong interpersonal skillset.
• Team player, able to adapt to environment.

Love travelling? Perfect as we have travelling opportunities here!

Job Description

• Industry/Organization Type: Inbound Tour Operator
• Position Title: Travel Agent/Travel Consultant/Travel Advisor (In-bound)
• Working Location: Nearest MRT – Outram Park
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $3,000 + VB
• Duration: Permanent

Key Responsibilities

• Regularly update knowledge on the latest travel industry news, trends, and regulations to provide informed recommendations to clients.
• Offer detailed information and recommendations about destinations, including insights on attractions, accommodations, and dining options.
• Design travel itineraries that align with clients' budgets and specific requests, ensuring a satisfying and feasible travel plan.
• Promptly respond to client inquiries via emails and calls, addressing any questions or concerns they may have about their travel arrangements.
• Assist clients with last-minute changes or updates to their itineraries, demonstrating flexibility and problem-solving skills.
• Work closely with various stakeholders such as restaurants, hotels, and transportation services to secure reservations and ensure a smooth travel experience for clients.

APPLY NOW!!!

• At least 1 year of experience in planning and coordinating travel arrangements, preferably within Singapore.
• Have knowledge of travel logistics, including visa requirements, travel insurance, and international travel regulations.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68918 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

· Reporting to Regional Sales & Marketing Director for a Luxury Swiss Brand

· Managing and execution of marketing and communications, PR & Advertising for Singapore and Southeast Asia

· Manage events marketing for press and retailers

· General manage and support in terms of all marketing related inquiries in regional office

· Support of the other departments when needed and any other ad-hoc duties and responsibilities & support inter-department activities

· Traveling for work when required

· Write in for the detailed JD. Your interest will be strictly confidential

Requirements

· Master’s degree in marketing and/or Business Administration or related discipline.

· At least 10 years of relevant LUXURY marketing and sales experience in international companies selling watches, fashion, cosmetics, automotive, hospitality, etc.

· Minimum 3 years in a Managerial role with at least 5 years of experience leading a team

· Experienced with managing multiple stakeholders such as agencies, vendors, suppliers, members of media and retailers.

· Experience in a regional office overseeing the South East Asia region is preferred.

· Budget management and accounting. Ability to analyze numbers

· Excellent command of written communication and ability to prepare presentations. Proficient in Microsoft 365 and Office products.

· Office location: Orchard |Mondays to Fridays (9am to 6pm)

We invite interested candidates to send in your updated resume (in MS Word Format) to [email protected] cc [email protected]; stating your reason(s) for leaving each employment and your current/expected salary package. Please indicate the position you are applying in your email subject.

We regret to inform that only shortlisted candidates will be notified.

EA License: 90C3627

EA Reg No: R1108020

Business Intelligence Manager + PR and Events Manager

New Job Description:

Position: Business Intelligence Manager

Department: Analytics

Position Overview

The Business Intelligence Manager will oversee the development and implementation of BI strategies, ensuring data-driven decision-making across the organization. This role involves managing BI tools and systems, analysing business data, and delivering actionable insights to support strategic objectives.

Key Responsibilities:

o Develop and implement BI strategies to support data-driven decision-making across the company.

o Design, build, and maintain BI systems and dashboards to track key performance indicators and business metrics.

o Analyse data sets to provide actionable insights and recommendations to senior management.

o Collaborate with various departments to understand their data needs and deliver tailored BI solutions.

o Ensure data accuracy, integrity, and security across all BI platforms and reporting tools.

o Manage and mentor a team of BI analysts, ensuring effective data analysis and reporting.

o Monitor industry trends and best practices to continuously improve BI processes and technologies.

Contract duration: 18 months contract

Work location: Eunos

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3800 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder
• Possess 1 - 2 years in a call centre environment, preferably in the financial industry
• Good interpersonal and communication skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2493

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities:

• Respond to patient / general public phone call queries
• Respond according to SOP
• Liaise with Healthcare Professionals
• Redirect calls to relevant personnels / departments as needed
• Attend to emergency calls effectively and follow SOP as trained
• Any admin duties as assigned

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• Need to have some Call Centre experience , preferably in Healthcare sector

Working Hours:

• 3 Rotating Shift
• Buangkok

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

About the role:

Our Global Member Experience team design and deliver seamless member experiences across our member journeys. We do this by shaping the strategy and delivering a consistent global service for our members, that is responsive to local context, no matter how they choose to connect with us. Reporting to our Senior Manager, Region Brand Management, you will be responsible for developing and delivering the go-to-market brand strategy for your assigned markets. Taking a multi-market approach, the GTM strategy will be designed to test, optimize and lead brand activations in order to accelerate market entry, introduce the CPA Australia Brand, grow and retain membership base across the assigned markets. The Marketing and PR Lead will also act as the market subject matter expert in the creation of market brand campaigns, ensuring marketing activities deliver genuine cut-through and engagement in local markets.

Your Day to Day duties:

• Lead the localization and adaptation of the global brand strategy for assigned markets
• Provide clear market brand entry and GTM plan direction across different levels of stakeholder
• Support the PR and Media team with establishment of brand reputation within the market
• Work with the Marketing Delivery team based in Australia to ensure global campaigns are optimized for assigned markets.
• Conceptualize and develop targeted marketing campaigns to drive participation in CPA Australia’s major events and CPD (Continuing Professional Development) Programs in the assigned markets for members and industry stakeholders.
• Act as a regional brand subject matter expert in the creation of localized market brand campaigns, ensuring marketing activities deliver genuine cut-through and engagement in local markets.
• Conduct market competitor reviews to gauge CPA Australia brand and marketing effectiveness
• Develop a regional market communication strategy to position CPA Australia as a designation of choice in collaboration with the PR & Earned Media Team
• Identify key stakeholders, such as government, regulatory bodies, media, key members and general public and develop and maintain productive relationships

About You:

• Significant experience in brand management and PR that supports go to market strategy and implementation for successful market penetration.
• You have previously developed regional marketing and communication strategies in emerging markets the likes of MENA, South and Southeast Asia to drive business outcomes including growth KPIs.
• Ability to think strategically and communicate confidently across various marketing channels. Ability to adapt communication style based on audience and platform needs
• Strong experience working with internal and external stakeholders, organizations, industry bodies and government agencies to drive brand trust and awareness. Demonstrated confidence working with senior stakeholders

Responsibilities:

• Respond to patient / general public phone call queries
• Respond according to SOP
• Liaise with Healthcare Professionals
• Redirect calls to relevant personnels / departments as needed
• Attend to emergency calls effectively and follow SOP as trained
• Any admin duties as assigned

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• Need to have some Call Centre experience , preferably in Healthcare sector

Working Hours:

• 3 Rotating Shift
• Buangkok

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Singapore Community Hospital - Enrolled Nurse (Inpatient Ward)

( Citizen / PR / LTVP )

Working Hours:

5 days’ work week / 3 rotating shifts

Morning Shift: 7.00am to 3.30pm

Afternoon Shift: 12.00pm to 9.30pm / 1.00pm to 9.30pm

Night Shift: 8.30pm to 7.30am

Gross Salary: $2000 - 3000

Location: Semei

Requirements:

• National ITE Certificate in Nursing
• Enrolled with the Singapore Nursing Board
• Mature, caring and interested in geriatric nursing
• Experience in an acute care or community setting background
• Possesses clinical knowledge and skills
• Excellent interpersonal and communication skills

Job Description

• Help render patient care in accordance to the policies & standards set by the hospital.
• Assist Senior Staff Nurse/Staff Nurse in serving of oral medication, nursing procedures such as dressing and naso-gastric feeding, orientation & clinical guidance for Nursing Aide/Healthcare Assistant.
• Assist in report writing on patients' condition & progress on nursing management of patients.
• Take on any other responsibilities delegated by the Nursing Division in line with the needs of the hospital

Interested please send resume to whatsapp + 65 86537112

Job Choices Solution Pte. Ltd

EA No. 24C2254

Ang Hock Ann R24122146

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

Salary: $12 / hour

Working hours : Shift and rostered, Night Shift when required.

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented
• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM.

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

• Answering customer inquiries through various channels like emails, live chats via WhatsApp, and social media based on SLA
• Providing accurate and timely information about the company's products or services based on the defined set of QnA
• Resolving customer issues efficiently and in a friendly manner
• De-escalating/escalating situations and handling frustrated or upset customers with empathy and proactive follow-up
• Document/update the QnA depository to ensure the knowledge is updated with standard answers/ future reference
• Raise issue ticket via internal system to IS, Network team relating to customer issue and close the loop with the customers by providing updates and solution
• Provide weekly report – SLA, key queries, new escalation/ topics from customer queries

Elsa Fontanne (CEI No. R24081040)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities:

• Respond to patient / general public phone call queries
• Respond according to SOP
• Liaise with Healthcare Professionals
• Redirect calls to relevant personnels / departments as needed
• Attend to emergency calls effectively and follow SOP as trained
• Any admin duties as assigned

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• Need to have some Call Centre experience , preferably in Healthcare sector

Working Hours:

• 3 Rotating Shift
• Buangkok

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Industry/Organization Type: Inbound Tour Operator
• Position Title: Travel Agent/Travel Consultant/Travel Advisor (In-bound)
• Working Location: Nearest MRT – Outram Park
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $3,000 + VB
• Duration: Permanent

Key Responsibilities

• Regularly update knowledge on the latest travel industry news, trends, and regulations to provide informed recommendations to clients.
• Offer detailed information and recommendations about destinations, including insights on attractions, accommodations, and dining options.
• Design travel itineraries that align with clients' budgets and specific requests, ensuring a satisfying and feasible travel plan.
• Promptly respond to client inquiries via emails and calls, addressing any questions or concerns they may have about their travel arrangements.
• Assist clients with last-minute changes or updates to their itineraries, demonstrating flexibility and problem-solving skills.
• Work closely with various stakeholders such as restaurants, hotels, and transportation services to secure reservations and ensure a smooth travel experience for clients.

APPLY NOW!!!

• At least 1 year of experience in planning and coordinating travel arrangements, preferably within Singapore.
• Have knowledge of travel logistics, including visa requirements, travel insurance, and international travel regulations.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68918 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Responsibilities:

• Respond to patient / general public phone call queries
• Respond according to SOP
• Liaise with Healthcare Professionals
• Redirect calls to relevant personnels / departments as needed
• Attend to emergency calls effectively and follow SOP as trained
• Any admin duties as assigned

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• Need to have some Call Centre experience , preferably in Healthcare sector

Working Hours:

• 3 Rotating Shift
• Buangkok

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job responsibilities :
-Provide and Manage administrative support
-Order processing
-Generating and maintaining of documents and data
-Maintain proper filing and documentation
-Assist in processing PO
-Purchase orders, delivery orders and invoices.
-Quatation
- Liaise with customer
-Other ad-hoc duties when assigned

Requirements :
• Min O Level education
• IT literate with proficiency in Microsoft Office applications
• Good verbal and written communication skills
• Good interpersonal skills and meticulous in handling assigned tasks

Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

EA License No: 95C2823

EA Personnel No: R23112241

EA Personnel Name: Jin Yee

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

POSITION SUMMARY:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

Job Description

• Industry/Organization Type: Inbound Tour Operator
• Position Title: Travel Agent/Travel Consultant/Travel Advisor (In-bound)
• Working Location: Nearest MRT – Outram Park
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $3,000 + VB
• Duration: Permanent

Key Responsibilities

• Regularly update knowledge on the latest travel industry news, trends, and regulations to provide informed recommendations to clients.
• Offer detailed information and recommendations about destinations, including insights on attractions, accommodations, and dining options.
• Design travel itineraries that align with clients' budgets and specific requests, ensuring a satisfying and feasible travel plan.
• Promptly respond to client inquiries via emails and calls, addressing any questions or concerns they may have about their travel arrangements.
• Assist clients with last-minute changes or updates to their itineraries, demonstrating flexibility and problem-solving skills.
• Work closely with various stakeholders such as restaurants, hotels, and transportation services to secure reservations and ensure a smooth travel experience for clients.

APPLY NOW!!!

• At least 1 year of experience in planning and coordinating travel arrangements, preferably within Singapore.
• Have knowledge of travel logistics, including visa requirements, travel insurance, and international travel regulations.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68918 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Outbound Call Agent

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Designing and implementing the overall recruiting strategy
• Sourcing and attracting candidates by using databases, social media etc
• Conducting interviews and filtering candidates for open positions
• Design and implement overall recruiting strategy
• Develop and update job descriptions and job specifications
• Perform job and task analysis to document job requirements and objectives
• Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc
• Source and recruit candidates by using databases, social media etc
• Screen candidates resumes and job applications
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule

Contract duration: 18 months

Work location: East

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3800 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.
• Proficient in written and conversational English. (Mother Tongue will be advantageous to support non-English speaking customers).
• Possess a pleasant and cheerful disposition.
• Meticulous and detailed-oriented.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/4977

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

This is the core role within an operational store, whether it be in the Local Market or Airport, as this person can rent competently, prepare vehicles and manage returns, alongside standard basic duties that are required on station daily.

This person is responsible for

• Delivering outstanding Customer Service to our customers, exceeding expectations where possible.
• Maximising revenue through the sale of products, services and lead generation.
• Timely and thorough cleaning of company assets to ensure that our customers get the best experience as possible
• Effectively managing the customer return process, ensuring customer satisfaction while protecting our assets and revenue.
• Delivery of vehicles across all operations including leasing.
• Completion of all required tasks as part of ABG Basic Daily Duties.
• Management of our fleet – Controlling Inventory (walking the car parks), Fuel processes (driving cars to be refilled) and other processes outlined in Daily task sheets
• General administrative tasks required by the operation
• Owning any customer concerns.
• Driving vehicles to and from customers and other stores within local region where required
• Having the ABG Safety Pledge at the heart of everything they do for our team members and customers

This person enjoys taking a flexible approach within the role ranging from cleaning and delivery & collection of vehicles, to owning the overall Customer journey.

Job Highlights

• Global Hospitality Company
• Career Development with sponsored training opportunities
• Excellent Staff Benefits

Job Description

Reporting to Front Office Manager, the incumbent shall be responsible to:

Operations

• To ensure that all VIP arrival rooms are checked, and amenities are replenished in the rooms prior to the guest’s arrival.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and to provide personalized service whenever possible.
• Attend to guests’ requests and thoroughly investigate guest complaints.
• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department.

Guest Service

• Provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner.
• To deal with irate guests and find ways to resolve issues to the guests’ satisfaction.
• To serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale

The candidate is expected to have at least one year of relevant experience in the Hotel industry. The candidate should be meticulous, responsible and able to multi-task. Good knowledge of Front Office Operations, Excellent interpersonal, communication skills and proficient in Microsoft Office skills. Knowledge of Opera is essential.

Job Purpose

Responsible for the overall implementation of strategic marketing and public relations plans for SEA for brand positioning and sales growth.

Key Responsibilities

A. Marketing

• Assist in planning, developing and executing seasonal marketing campaigns
• Have a clear understanding of sales and customer engagement ROIs and seek suitable third-party partnerships to achieve objectives
• Propose, plan and execute in-store events and customer engagement activities to maximize sales, support season product launch and acquire/engage customers
• Effectively plan and manage all seasonal collateral’s order and distribution
• Oversee and manage all customer communication channel calendar – instore visual and video changeover calendar, email marketing, print collaterals
• Develop and manage landlord relations, oversee all mall marketing activities, promotions and in-mall advertising
• Support and manage customer data retrieval for CRM usage
• Support the management and monitoring of the marketing budget, ensuring effective allocation of resources and tracking expenditures.
• Constantly be kept up to date with market trends, consumer needs, and competitive landscape to support in strategy formulation
• Provide support and guidance for all wholesale partners in their marketing efforts

B. Public Relations

• Oversee and manage agencies and vendors in press/social and KOL strategy development
• Oversee and manage the effective use of press samples ensuring maximum coverage
• Develop strategic plans to maximize online and offline PR coverage
• Oversee and manage owned social media calendar, postings and recaps
• Oversee and ensure timely consolidation and submission of all press recaps to global and regional offices
• Manage the development of seasonal press kits, product launch kits
• Ensure that all external communications are on brand and consistent with the company language
• Any other ad-hoc duties

C. Media

• Oversee paid and non-paid media placement calendar and ensure timely submission of assets

Requirements

• Preferably holding a Degree in Marketing and Communications
• Minimum 5 years or above solid and relevant retail marketing experience with leading retail brands.
• Strong experience in marketing, PR planning and execution in luxury retail industry will be an advantage.
• Strong organization and communication skills in English
• Frequent liaising with business partners, vendors and media based in China and Hong Kong. Proficiency in Mandarin is an advantage.
• Willing to travel frequently.
• Flexible, able to navigate complexity and resourceful when faced with challenges/ambiguity

Job Purpose

Responsible for the overall implementation of strategic marketing and public relations plans for SEA for brand positioning and sales growth.

Key Responsibilities

A. Marketing

• Assist in planning, developing and executing seasonal marketing campaigns
• Have a clear understanding of sales and customer engagement ROIs and seek suitable third-party partnerships to achieve objectives
• Propose, plan and execute in-store events and customer engagement activities to maximize sales, support season product launch and acquire/engage customers
• Effectively plan and manage all seasonal collateral’s order and distribution
• Oversee and manage all customer communication channel calendar – instore visual and video changeover calendar, email marketing, print collaterals
• Develop and manage landlord relations, oversee all mall marketing activities, promotions and in-mall advertising
• Support and manage customer data retrieval for CRM usage
• Support the management and monitoring of the marketing budget, ensuring effective allocation of resources and tracking expenditures.
• Constantly be kept up to date with market trends, consumer needs, and competitive landscape to support in strategy formulation
• Provide support and guidance for all wholesale partners in their marketing efforts

B. Public Relations

• Oversee and manage agencies and vendors in press/social and KOL strategy development
• Oversee and manage the effective use of press samples ensuring maximum coverage
• Develop strategic plans to maximize online and offline PR coverage
• Oversee and manage owned social media calendar, postings and recaps
• Oversee and ensure timely consolidation and submission of all press recaps to global and regional offices
• Manage the development of seasonal press kits, product launch kits
• Ensure that all external communications are on brand and consistent with the company language
• Any other ad-hoc duties

C. Media

• Oversee paid and non-paid media placement calendar and ensure timely submission of assets

Requirements

• Preferably holding a Degree in Marketing and Communications
• Minimum 5 years or above solid and relevant retail marketing experience with leading retail brands.
• Strong experience in marketing, PR planning and execution in luxury retail industry will be an advantage.
• Strong organization and communication skills in English
• Frequent liaising with business partners, vendors and media based in China and Hong Kong. Proficiency in Mandarin is an advantage.
• Willing to travel frequently.
• Flexible, able to navigate complexity and resourceful when faced with challenges/ambiguity