NTU is seeking experienced and motivated individuals to join our dynamic team in Office of Development and Facilities Management. The department oversees the physical development and maintenance of all University buildings and grounds in support of the academic, research and administrative functions of the University. As the Assistant Manager, Building & Facilities Maintenance, you are responsible for the management of the building and building services in the Academic/Residential Zones to ensure they are functional at all times.

Key Responsibilities:

• Plan and supervise maintenance activities to ensure inspection programmes and preventive maintenance works are carried out as planned and in accordance with standards expected. Follow up promptly on corrective maintenance works to minimise downtime and maintain a safe environment.

• Manage and supervise daily and cyclical cleaning programs, conduct regular inspections and monthly performance assessment to ensure cleaning standards are met.    

• Manage upgrading and improvement works, understand scope and requirements, develop work proposals and estimate associated costs. Oversee procurement of services, supervise work progress and ensure materials and workmanship meet standards. Review and track site progress through meetings and inspections to meet user’s project completion timeline.

• Manage and supervise BCA periodic structural and façade inspections conducted by appointed Qualified Person according to planned schedule and follow up with rectification of identified defects.

• Engage with event organisers upon event notification and gather event support requirements. Manage and supervise logistical setup and technical support as required.  

• Identify improvement works, maintenance needs and cyclical maintenance programmes and derive/ submit budget required for new Financial Year.

• Oversee other tasks assigned.

Requirements:

• Degree in Civil/Mechanical/Electrical Engineering, Building Services, Facilities Management or equivalent from a recognized tertiary institution with at least 5 years’ work experience in the building or facilities management industry

• Good knowledge in building services design, installation and maintenance

• Proficient with Microsoft Office, such as Excel, Word and PowerPoint

• Self-motivated, positive working attitude and customer-oriented

• Good oral and written communication and interpersonal skills

• Ability to work with different levels of people.

Joining NTU as an Assistant Manager, Building & Facilities Maintenance is an excellent opportunity for an individual looking to further their career in a challenging and dynamic environment. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

We are looking for a Manager, Graduate to join our Academic team, to oversee and manage the operations of the graduate programmes.

Responsibilities:

• Ensure delivery of high-quality services and operational efficiency across all graduate programmes

• Oversee the planning, execution and management of administrative and logistic operations for experiential learning courses conducted overseas in a timely and cost-effective manner (if any).

• Oversee the annual budget submissions and ensure effective tracking and monitoring of the allocated budgets for all graduate programmes.

• Work closely with the Assistant Chair/Associate Chair and Assistant Director to develop, implement and review administrative and student support systems, increase the quality of the programmes and student satisfaction.

• Ensure that staff (if any) within the graduate team are familiar with NTU policies on academic and student matters and ensure consistency in administering such processes across all the graduate programmes.

• Oversee teaching assignment submission, management of timetabling, and exam matters for all graduate programmes.

• Coordinate and collate data or reports on graduate programmes as required for school, College or NTU departments.

• Maintain rapport with both internal (i.e., Programme Directors, faculty and part-timers teaching in the programme, Office of Admissions, Office of Academic Services, Office of Finance, Graduate College etc) and external stakeholders (e.g. students, alumni, external organisations, vendors).

• Serve as the key point of contact for postgraduate coursework students, providing essential support and guidance on all programme-related matters

• Ensure efficient administration of Student Recruitment, Student Admission/matriculation procedures, and the GE teaching schedule while assisting faculty and students in completing the diverse academic-related processes in compliance with the NTU policies and guidelines.

• Provide support and liaise with faculty/other schools/external professors on programme mentorship/in supervisory role for MA and PhD thesis processing, evaluation, and submission processes.

• Provide administrative support for engaging part-time teaching staff.

• Manage facilities booking for teaching purposes

• School liaison with NTU’s Office of Global Education and Mobility (OGEM) on students’ exchange matters.

• Other administrative support assigned by the School.

Requirements:

• Recognised degree in any discipline with a minimum 5 years of relevant experience, preferably in an academic administrative role in a tertiary institution.

• Ability to manage multiple stakeholders and deliver with quality and timelines.

• Strong people management and leadership skills.

• Excellent interpersonal and communication skills, both verbal and written.

• Meticulous with an eye for details.

• Proactive and has a service oriented mindset.

• Proficient in MS Office applications.

Graduate College at NTU is committed to high quality postgraduate programmes (by research and coursework) in addressing the needs of rapid changing environment of research development and education.  We recognize that the success of significant research endeavours and outcomes can be largely attributed to the dedicated efforts of outstanding postgraduate students under the experienced guidance of faculty members. We provide stewardship to postgraduate students during their academic journey in pursuance of their higher aspirations, realizing NTU’s goals in securing its position as a global university of excellence. This is in line with the university’s commitment to the training and development of quality research manpower and graduate programmes that would better augment the changing needs of future technological and economic drivers in an increasingly complex, global arena for Singapore’s benefit.

This role is to support Associate Dean (Research Programme) to manage Interdisciplinary Collaboration Core (ICC) courses for Research Students as follows:

• Plan and organize ICC courses, workshop/seminars and activities

• Plan class timetabling, including booking of class venues

• Work with Colleges/Schools and course instructors (internal/external) on arrangement of class allocation and teaching assignments

• Point of contact and support to students and schools on all matters related to ICC courses, including liaising with other relevant offices

• Handle and manage ICC courses registration and to arrange students from various disciplines in every ICC class

• Monitor class attendances

• Handle students’ results including arrangement of meeting for Board of Examiners to finalise students’ results

• Manage all payments to course instructors

• Manage any other administrative matters related to ICC courses

Requirements

• A recognized university degree (in any discipline)

• At least 2 years of relevant working experience preferably in the tertiary education sector

• Excellent planning and organization skills

• Possess good communication and writing skills

• Proficient in most Microsoft Office application software

• People-oriented and a team player

Established in 1981, the School of Mechanical and Aerospace Engineering (MAE) is one of the founding Schools of the Nanyang Technological University Singapore. Built on a culture of excellence, MAE is renowned for its high academic standards and research. It is one of the largest mechanical engineering schools in the world, with many experienced faculty members and a popular enrolment of undergraduate and graduate students.

Job Description

Reporting to the Manager, the incumbent will lead and manage the daily operations in a Materials Processing/Testing laboratory. The incumbent shall provide administrative/technical support for academic and research activities, by supporting chemical management, equipment operation, laboratory teaching classes and procurement, to achieve smooth laboratory operations. The incumbent will also take charge of asset/equipment management, budget control, laboratory development, and ensure that safety is compliant with school policy and legal requirements.

Duties include:

• Provide administrative/technical support for faculty, research staff and students in carrying out their academic/research activities, including operation of laboratory equipment and procurement.

• Support laboratory teaching classes for full-time and part-time undergraduate students, on Materials Testing and Vibration Analyses/Control.

• Manage chemical activities in the laboratory and ensure proper documentation, storage, and disposal of chemicals are in compliance with Singapore regulations.

• Forecast and manage budget to ensure smooth operation of the laboratory.

• Procure materials and equipment required for laboratory teaching and research projects.

• Develop and implement total preventive maintenance programmes for laboratory equipment e.g., routine maintenance, testing, and calibration etc., and ensure they are properly maintained, safe to operate and in good working condition.

• Development and space optimisation of the laboratory.

• Conduct risk assessments and ensure safety standards are compliant with ISO45001 regulations.

• Asset management and maintaining proper records for inventory auditing.

• Ensure safety and security compliance and housekeeping in the laboratories.

• Perform any other duties as assigned by the Reporting Officer (RO) and School Management.

Requirements:

• Minimum a Bachelor’s Degree in Mechanical / Chemical Engineering or related discipline, with 5 years of relevant experience OR

• Diploma in Mechanical / Chemical Engineering or related discipline, with 10 years of relevant experience.

• Knowledge on Materials Testing and Vibration Analyses/Control.

• Experience in Risk Management.

• Experience in handling and management of chemicals (FM, HS, EP).

• Knowledge on local regulatory requirements (SCDF, SPF, NEA, MOM, etc.) for storing and handling regulated chemicals, possessing non-ionising irradiating apparatus, and pressure vessels.

• Experience and knowledge in workplace safety and health, including ISO 45001, is a plus.

• Experience in budget management and knowledge of government procurement policies is a plus.

• Experience in managing staff is a plus.

• A team player and able to work independently and effectively under pressure.

The Corporate Communications Office (CCO) works to enhance the University’s reputation by raising awareness of NTU’s vision and mission and achievements in education, research and innovation. The media relations role helps to build awareness of the University’s activities and strengths by optimising media publicity for the University on various media and communication platforms, working closely with both internal and external stakeholders, its industry and academic partners, and various government ministries and agencies.

CCO is home to a world-class team of communicators that has won international, regional and local awards in public relations, marketing and communication over the last decade.

Responsibilities

The Senior Assistant Manager, Media Relations is to source newsworthy and impactful stories across the University in the areas of education, research and innovation, with a focus on science communication, and to conceptualise and develop communciation plans that result in sustained and positive publicity for the University.

With a strong nose for news and the abilty to sift through information, you are to translate NTU’s research discoveries and innovations into positive stories in local and international media and the University’s various communication platforms.

A versatile and passionate communicator, you are to develop communication plans for media publicity projects that may include new corporate initiatives and announcements, launch of academic and research programmes, and various achievements by the University and the NTU community to engage the University’s stakeholders.

You will help develop and implement integrated communication strategies that highlight the University’s strengths in research and innovation, with a strong focus on sustainability research, that cut across the different communication functions of the Corporate Communications Office, to obtain sustained and favourable publicity in local and international media.

We need someone creative who enjoys developing publicity worthy content and who has the analytical ability to sift through information and zoom in to find the gems and apply a sharp focus to get the job done ahead of time, and at the highest quality.

Requirements

• Bachelor’s degree in communication, journalism, or other applicable disciplines.

• 3 to 5 years’ experience in journalism is preferred, or experience in editorial writing or in a media relations role in a large organisation.

• Excellent news sense and experience of news and feature writing and editing, and ability to convey messages succinctly, responsibly, and accurately.

• An exemplary writer with exceptional editing, writing and storytelling skills, as well as editorial packaging abilities and the ability to use multimedia storytelling to advance stories.

• Demonstrated ability to tailor communications for a broad range of audiences and on both print and digital platforms.

At NTU, we are committed to providing exceptional education, fostering research excellence, and empowering our students to make a positive impact in the world. As a leading university in Asia, our mission is to shape future leaders and contribute to society's advancement through cutting-edge research and transformative learning experiences.

As a Senior Assistant Manager, Academic, you will play an important role in ensuring the seamless execution of postgraduate programs at NTU. You will be tasked to produce proposals, working closely with admissions, and follow up with collaborations with partner universities. You will take direction and support the Deputy Director and contribute directly to maintaining the university's academic excellence and ensuring the university remains at the forefront of academic innovation.

Responsibilities:

• Oversee the review and approval process for new postgraduate programs, ensuring alignment with academic standards, market demand, and resource availability.

• Act as a liaison between the department and Schools, fostering clear communication, addressing concerns, and providing guidance on non-curricular changes and proposals.

• Identify opportunities for continuous process improvement within postgraduate administration.

• Collaborate with internal teams and partner universities to streamline workflows and enhance overall efficiency.

Requirements:

• Undergraduate or Postgraduate degree in a relevant field from an accredited university.

• Minimum 5 years of experience in postgraduate administration; managing program proposals and approvals.

• Exceptional analytical and evaluative skills; assess program viability, market demand, and resource requirements; ensure informed decision-making in postgraduate program management.

• Familiarity with higher education policies and accreditation requirements; broader understanding of the regulatory landscape in which postgraduate programs operate.

• While not mandatory, a certification in project management would be advantageous, effective organizational and project management skills in handling multiple tasks and deadlines.

• Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.

As a member of the NTU family, you will have access to numerous learning and development opportunities, empowering you to grow both professionally and personally. We believe in nurturing talent and offering a clear path for career progression within our dynamic academic community. Additionally, our staff welfare initiatives, such as a flexible work-from-home policy and CREW activities, ensure a positive work-life balance.

Join us at NTU and contribute to shaping the future of education while making a difference in the lives of our students and the global community.

Centre for the Applications of Teaching & Learning Analytics for Students (ATLAS) is leveraging on learning analytics to improve teaching and learning as part of Education Strategy 2025. This position is similar in nature to a business analyst but for advancing the use of data for teaching and learning purposes. The position is critical for developing a communication plan to get faculty and students buy-in on the learning analytics goals of the university. He or she would also be responsible for gathering faculty, students and schools’ teaching and learning needs, and translating the needs into meaningful learning analytics solutions.

He or she would be working with the director and the data scientists to enhance data literacy of faculty and students. In addition, he or she is expected to support the administration of key systems such as Denodo and Dataiku in compliance with the data and AI governance policy of the university.

Responsibilities

Communication, engagement and collaboration opportunities

• Conceptualise and execute a communication plan for learning analytics with various units in the university

• Seek opportunities to collaborate with internal and external parties to achieve the learning analytics goals

• Engage students and support faculty champions to increase acceptance and adoption of learning analytics

• Communicate with end-users and analyse their business needs

• Manage and maintain the department website

Data management

• Support the data engineer in handling data request

• Manage the data science machine learning platform

• Build the data exploration tool to support data requester in identiying potential bias and discrimination in the requested datasets.

Project Management

• Provide support for learning analytics projects by helping to build dashboards and communications

Requirements

• Bachelor degree in Business Analytics or Data Science and related fields

• At least two years of experience as a business analyst or experiences working on data related project

• Prior experience working in an university setting is highly preferred

• Proficient in statistics, machine learning approaches and AI approaches including discriminative and generative

• Familiar with various data governance framework issued by PDPA

• Strong communication and networking skills

• Strong ability in translating user needs into a data science problem

• Strong understanding of data science or analytics and governance

• Strong technical skills such as python programming, system administration

• Proficient in developing dashboards and other visualization tools such as Qliksense and Power BI

The Office of Academic Services (OAS) plays a key role in advancing the University’s educational goals through implementing and administering the academic policies established by the University’s academic body. OAS provides academic services for students from the time of their matriculation to their graduation and are committed to integrity, strong governance, and high standards of professionalism in our work to establish success for all NTU students.

Being part of a team that manages students’ assessment, progression and award, the key responsibilities of the role are as follows:

Responsibilities

• Custodian for assessment/result records for undergraduate students.

• Coordinate within the office and with Schools/Colleges/Institutions to ensure timely and accurate capture of records arising from various activities according to timelines and guidelines set, as well as in compliance with policies and procedures.

• Manage the examination system and mark entry system, and processes for undergraduate students.

• Oversee the setup of relevant database for mark entry and marks processing, where students’ progress and performance are determined and captured at the end of every semester.

• Provide advice to the Schools/Colleges/Institutions for special cases in compliance with policies and procedures, and ensure appropriate approvals are obtained for exceptional cases.

• Manage the release of exam results, academic termination and related appeals, to ensure students receive their results according to the scheduled timeline and all appeals are properly handled.

• Prepare examination statistics for reporting to the University management.

• Supports data requests and gatekeeping, so as to ensure compliance with NTU student personal data protection and the Personal Data Protection Act (PDPA).

• Work with system developers to ensure process and system readiness for new initiatives, updates of curriculum, process enhancement and automation.

• Spearhead/Participate in cross-team projects within OAS and be a change agent in fostering the collaborative culture in OAS.

Requirements

• Bachelor’s degree from a recognized university.

• Minimum 3-5 years of supervisory experience, preferably in academic services in the tertiary education sector.

• Proficient in office IT applications and Microsoft Office suite of application.

• Working knowledge of SQL will be an added advantage.

• Experience and exposure to Robotic Process Automation (RPA) will be an added advantage.

• Analytical experience with data and information.

• Experience in database and process management.

• Good communication skills, able to express ideas clearly and concisely (written and verbal).

• Good interpersonal skills, able to collaborate and engage with people at different levels of the organization.

• Able to multi-task and work under pressure.

• Meticulous and organized.

• A strong team player with the ability to work independently.

NTU is seeking experienced and motivated individuals to join our dynamic team in Office of Development and Facilities Management. The department oversees the physical development and maintenance of all University buildings and grounds in support of the academic, research and administrative functions of the University. As the Assistant Manager, Facilities Maintenance (External Infrastructure), you are responsible for the management and maintenance of external infrastructure in the Campus to ensure they are safe to use and functional at all times.

Key Responsibilities:

• Plan and supervise maintenance activities to ensure inspection programmes and preventive maintenance works for Campus’s external infrastructure and grounds are carried out as planned and in accordance with standards expected. Follow up promptly on corrective maintenance works to minimize downtime and maintain a safe environment.

• Manage and supervise planned and corrective maintenance programmes for electronic directory boards and speed advisory signs to ensure systems are in good working condition.     

• Manage and supervise planned slope inspection programmes and analyze service report to pick up potential slope failure tell-tale sign and take quick remedial actions to mitigate. 

• Manage user’s request, understand the requirements, develop work proposals and estimate associated costs. Oversee procurement of services, supervise work progress and ensure materials and workmanship meet standards. Review and track site progress through meetings and inspections to meet user’s project completion timeline.

• Identify improvement works, maintenance needs and cyclical maintenance programmes and derive budget required for new Financial Year.

• Oversee other tasks assigned

Requirements:

• Degree in Civil Engineering or equivalent from a recognized tertiary institution with at least 5 years of relevant experience in the Civil Engineering Industry

• Good knowledge in design, construction and maintenance of drain, road, culvert, linkways, slopes etc

• Proficient with Microsoft Office, such as Excel, Word and PowerPoint

• Self-motivated, positive working attitude and customer-oriented

• Good oral and written communication and interpersonal skills

• Ability to work with different levels of people

Joining NTU as an Assistant Manager, Facilities Maintenance (External Infrastructure) is an excellent opportunity for an individual looking to further their career in a challenging and dynamic environment. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The Assistant Manager, as a member of NTU Shared Services (NSS) IT Team, is responsible for overseeing Service Desk operations, leading initiatives to enhance and optimize Access Control requests to ensure exceptional service delivery. The candidate shall understand service fulfillment process and identify opportunities for improvements through process re-design, automation development or system improvements. While ensuring the smooth operations of Service Desk activities.

The Assistant Manager is also responsible for reviewing and managing IT Service Desk services Service Level Agreements (SLA), working closely with Level 2 support teams to re-design service fulfilment processes, perform issue resolution and suggest improvements to be able to adhere to the set SLA.

The ideal candidate should possess strong leadership skills, excellent problem-solving abilities, good analytical skill and experience in process improvements, automation development and a passion for delivering outstanding customer experiences.

Candidates with no working experience in automation development but able to demonstrate accomplished projects in this field are welcome to apply.

Responsibilities:

• Collaborate closely with stakeholders and analyse inputs from customer satisfaction survey results

• Identify improvement opportunities through process re-design, automation development or system improvements.

• Ensure timely and accurate provisioning and deprovisioning of user access

• Perform regular access reviews and audits to ensure compliance with security policies

• Ensure documentation on access control procedures, work instructions and configurations are accurately maintained

• Review and manage IT Service Desk services Service Level Agreements.

• Handle customer’s feedback and ensure prompt and effective resolution

• Lead and manage Service Desk Agent to ensure optimal performance

Requirements:

• Degree in Computer Science, Information Technology, Software Engineering with minimum 3 years of relevant experience in operation management of contact center / service desk

• Hands-on experience on End-user Computing, Active Directory, Office365, Exchange Admin Centre

• Experience in low-code platform e.g. UiPath, Outsystems, Power Query

• Good interpersonal, communication, and organization skills

• Analytical and problem-solving skills with the ability to work autonomously

• Preferably ITIL Certified, knowledge of ServiceNow, APIs, data integration and transformation and programming experience

Job Description

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to do:

• Market Analysis: conduct thorough market research to understand the target country's demographics, cultural nuances, and consumer behavior based on the Sales/ BD teams strategy

• Localization and Adaptation: tailor marketing messages, content, and creative elements to align with local preferences, language, and cultural sensitivities

• Channel Selection: identify and leverage effective marketing channels and platforms that are widely used and trusted within Singapore (online and offline)

• Execution: plan and execute local campaigns (both online and offline) to support the local Sales and BD team to reach their relevant customers & support the sales process

• Community work: build and maintain a relationship personally and as Teleport with our local customer community (largely B2B space) in the transport/ logistics/ air freight space

• Data-Driven Optimization: implement robust data analytics to measure campaign performance, monitor key performance indicators (KPIs), and make informed, data-driven decisions

• Compliance : ensure compliance with local marketing regulations and standards. Provide customer support in the local language and time zone

• Alignment: build a strong relationship with our central marketing team based in KL to leverage the strategic elements, brand guidelines and resources available to support you in your work

• Continuous Improvement: iterate and optimize strategies based on customer feedback, performance metrics, and evolving market dynamics. Stay agile and adaptive to maximize results over time

SKILLS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Proficiency in data analysis is crucial for assessing campaign performance, understanding consumer behavior, and making data-driven decisions

• A strong understanding of digital marketing channels, including social media, search engine optimization (SEO), paid advertising, and email marketing

• Strong written and verbal communication skills are essential, especially if dealing with content creation, localization, and customer support

QUALIFICATIONS & EXPERIENCE

• A bachelor's or master's degree in marketing, business, communications, or a related field is often beneficial. However, practical experience and skills are highly valued.

• An appreciation for cultural differences and the ability to adapt marketing strategies to align with local preferences and customs.

• Previous experience in adapting marketing materials for different regions, including language localization and cultural nuances.

BENEFITS

Work-Life at #TeamTeleport

• Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.

• Unlimited training -You will have access to a wide range of learning resources including Notion!

• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

• Perm
• Minimum 3 years of lease management experience in processing backend leasing documentation/managing high volume document experience added advantage
• Strong admin working in legal/law firm processing contracts/processing loan application in the bank are welcome to apply.

Job Description

• Manage and administer leases in a portfolio of Office/ Logistic properties
• Responsible for management of leases which includes preparing and checking lease documents, checking and activation of contracts, preparing and maintaining tenancy schedule
• Responsible for lease documentation, audit checks on leases and tenants, arrears management, tenant and other related lease management functions
• Enter information and data into the system and maintain the database, as well as monitor the status of lease documents
• Execute the arrears management process in collecting payments from tenants of a portfolio of properties, prepare arrears report on a regular interval
• In charge of tracking security deposit, monitor submission of gross sales turnover reports and audited sales reports by tenants and adjustment of audited sales
• Covering of administrative duties

• Possess a Diploma in relevant courses
• Minimum 3 years of relevant experience
• Strong admin that does contracts and work in legal/law firm will have added advantage
• Possess retail backend leasing processing background will have added advantage
• Proficiency in Microsoft Word and Excel are essential
• Experience in SAP will be an added advantage
• You should be meticulous, diligent, a team player, independent and process initiative. Other key attributes include excellent communication and interpersonal skills

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

• Permanent position
• Variable bonus
• Hybrid

JOB DESCRIPTION:

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed

JOB REQUIREMENT:

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills.

• Responsible for day-to-day operations of the Warehouse Department 
• Assist in monitoring inventory, including physical counts and ensuring inventory levels are maintained accurately
• Performing picking, packing, issuance of inventory including pesticides, chemicals and materials 
• Loading and unloading of cargo stocks 
• Conduct inspection on incoming and outgoing materials and items
• Responsible for the opening and closing of warehouse 
• Ensure 5S (Shine, Standardize, Sustain, Safety, Set in Order) for Warehouse and proper housekeeping is achieved
• Ensure compliance to safety policies and procedures throughout the warehouse facility
• Ensures proper storage of all inventory and no prohibited materials are being stored in the warehouse and is compliant to corporate safety and local regulatory guidelines
• Attending safety meetings and conducts regular safety walk through in warehouse
• To be involved in internal/external audits
• Responsible for reports and other required general administration duties

• Minimum "O" Level and above 
• Candidates possess Forklift license and knowledge of Navision will be an added advantage
• Physically fit
• Good team player with positive work attitude

• Training provided
• We provide 16 days of annual leave, medical and dental benefits, along with insurance coverage to our employees

The position is to assist in managing the day to day business of the retail shop, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Assist to develop merchandise to optimize profitability, develop innovative ideas, plans and assist to maintain statistical and financial reports.

Primary Responsibilities

• To work closely with the Boutique Manager to achieve optimal revenue, set targets, forecast and budgets for Boutique
• To support induction and trains Retail Associates in sales, revenue, technical and product knowledge skills.
• To manage retail floor team in day to day operations for Boutique and ensuring consistent high customer service level and seamless shopping experience for customers.
• To review with Boutique manager allocation and control of Boutique’s expenses.
• To work with Boutique Manager in merchandise development and curating consignment brands
• To maintain and control well balanced stocks levels in the Boutique
• To manage all online queries, orders, deliveries and communications for Boutique especially during peak and festive seasons
• To work with Boutique Manager to empower Boutique’s team with consistent customer service skills, hotel communications and product knowledge via training and daily store briefings
• To work with Boutique Manager to review and analyse ways to move slow moving merchandise and maximise on fast moving, best seller merchandise for both in store and online. To ensure gourmet merchandise with near expiry dates to be cleared and minimise cost for write off
• To take charge of monthly inventory stock takes together with Finance team
• To ensure safe working practices are followed and adhered to including emergency procedures
• To champion and lead festive season hamper production and operations working closely with Boutique Manager and Boutique’s team.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for ensuring that accurate processing and reconciliation on the credit card payments and adjustment into Property Management System (PMS) and to assist Credit Manager in maintaining the proper accounts receivable procedures within the hotel in accordance with local and corporate policies and procedures.

Primary Responsibilities

Accounts Receivable and Credit Section

• To sort the daily paperwork according to the outlet cashier shift close report and pass on the paperwork to the respective colleague from AR and Income audit.
• To key in the credit card transactions base on credit card type onto the excel provided. To resolve the variance of credit card transaction on the same day if there is any variance arise.
• To save all the credit card reports from Adyen portal (Acquirer) on daily basis.
• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.
• Assist Credit Manager on any billing reconciliation such as GrabandGo and Klook.
• Assist in any adhoc requirement.
• Ensure that all hotel systems and internal controls related to accounts receivable section are adhered to.
• Ensure the operation procedures are in accordance with PCI-DSS compliances.

Focus on Colleagues/Management Experience

• Attend to colleagues' queries promptly.
• Consistently offer professional, friendly and engaging service.
• Co-ordinate with various departments to ensure proper documents submission.
• Use a Heartist® approach – make the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Work as Part of the Finance Team

• Ensure to produce quality work at all time.
• Adhere to all timeline set.
• Build strong relationship with team member.
• Build a cohesive working environment and achieve together financial goal set.
• Be knowledgeable and play an active role in maintaining strict adherence to PCI-DSS compliances.

Involvement in Wider Job Function Relationships

• Maintain collaborative working relationship with all colleagues.
• Participate in training activities to improve knowledge and skills.
• Follow guidelines provided in colleagues’ handbook.
• Understand emergency procedures, health & safety requirements.
• Ensure service standards and individual performance is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contribute to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Supporting our core businesses to responsibly provide financial services and create the best outcomes for our clients every day is a full-time job. Employees on our Global Functions teams encompass an array of critical roles from ensuring we’re prudently managing risk to making sure our global transactions run smoothly.

Citi Internal Audit (IA) provides independent assessments of Citi’s control environment, risk management and governance for key stakeholders including Citi’s board of directors, senior management and regulators. We are a global function with over 2,500 professionals providing assurance across all of Citi's businesses.

We’re currently looking for a high caliber professional to join our team as an Assistant Vice President, Senior Auditor (Treasury & Trade Solutions) - Hybrid (Internal Job Title: Senior Auditor I - C12) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

To perform moderately complex audits and assessments of Citi’s risk and control environments in coordination with the Audit team. The overall objective is to utilize in-depth subject matter expertise to contribute to the development of new techniques / processes for the area or function and help Citi reach business goals.

Responsibilities:

• Perform moderately complex audits including drafting audit reports, presenting issues to the business, and discussing practical solutions
• Draft audit reports and present issues to the business while discussing practical cross-functional solutions
• Complete assigned audits within budgeted timeframes, and budgeted costs
• Monitor, assess, and recommend solutions to emerging risks
• Contribute to the development of audit processes improvements, including the development of automated routines
• Apply internal audit standards, policies, and regulations to provide timely audit assurance and influence audit scope
• Develop effective line management relationships to ensure strong understanding of the business
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications:

• 5-8 years of relevant experience
• Effective verbal and written communication and negotiation skills
• Subject matter expertise regarding audit technology’s application
• Effective project management skills
• Effective influencing and relationship management skills
• Demonstrated ability to remain unbiased in a diverse working environment

Education:

• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

1. Monthly Reporting

• Import/export shipment report
• Updating warehouse/transport cost
• GIT report
• ASN KPI availability Report
• HS code report
• Inventory report

1. Coordinating on incoming shipments with warehouse/sales team
2. Coordinating on incoming cargo damaged survey
3. Follow up on inventory discrepancy with warehouse/sales team
4. Requesting quotations from freight forwarders
5. Cost allocation for domestic transport for all sales dept
6. Verify Vendor Invoices
7. Host monthly dept meeting
8. Adhoc tasks

Job Descriptions:

• Develop, chart, and communicate Aftersales related strategies, budget, framework, policies guidelines and procedures to all stakeholders effectively.
• Monitor its implementation to ensure high-level performance and consistency across all operations.
• Conduct data mining and analysis to facilitate the formulating of Aftersales strategic plans and tactical actions to achieve the annual budget and KPIs.
• Track, analyse and publish Aftersales reports such as Aftersales Integrated Report, Monthly KPI.
• Monitor, analyse and work with the operation which is not meeting the Aftersales KPIs such as revenue growth, customer retention, workshop Efficiency Productivity Utilisation (EPU) etc for improvement plan.
• Develop programs and strategies to achieve various business objectives such as parts purchase target, Net Promoter Score (NPS), Group financial targets, customer retention rate etc.
• Keep in touch with the National Automobile bodies/authorities and major competitors for constant assessment of business condition/situation to keep track closely of the relevancy of the strategies deployed.
• Conduct market intelligence and gather market feedback to analyze and identify new Aftersales trends.
• Build and maintain good rapport with subcontractors, Vendors, Suppliers etc to establish a cohesive working relationship for ease of work and lobby the necessary support when there is a need.
• Ad-Hoc reports for internal and external stakeholders

Requirements:

• Minimum Diploma in Business / Engineering with at least 3 years of relevant working experience
• Possess working experience in automotive industry with a good understanding of Aftersale operation
• Possess extensive local market knowledge and proven good track records in the automotive-related industry
• Possess good analytical skills, good at numbers and an eye for details to perform the strategic planning role effectively

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661