Position Title: Assistant Outlet Manager

Location : Island Wide

Working Days : 44hrs per week including weekend and PH

Salary : $2,650 - $3,100 Gross (Depends on Experience)

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Outlet Manager/

* Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Scope

• Provide four-handed dentistry assistance to Dental Surgeon/ Dental Officer / Oral Health Therapist.
• Adhere to established infection control measures, procedures and protocols.
• Provide administrative support in dental clinic operations if required (e.g. follow-up on laboratory cases, consumables ordering and distribution, managing clinic’s inventories and equipment maintenance).
• Required to help out in the decontamination and sterilisation of dental instruments at times.
• Participate in or support quality improvement activities within Dental Clinic.
• On-the-job training will be provided for candidates who do not have prior experience.

Requirements

• Min A/ Diploma
• Able to commit 6 months contract
• Candidates without experience are welcome to apply as training will be provided
• Passionate about healthcare and dentistry
• Able to stand for long hours / Able to withstand the sight of blood and saliva
• Able to commit to 5.5 days workweek (Monday – Saturday)

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Description:

• Assist in AR transactions including billing & receipt
• Follow-up on outstanding bills
• Prepare journals, adjustment and audit schedules
• Process interco and related transactions
• Backup for clinic cash collection
• Any other task assigned

Location :

• Novena

Requirements:

• Min. Diploma in Accounting
• Entry Level - No Need Experience , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Retail Assistant (Clothes)

Basic Salary: SGD 2,200 - SGD 2,400 + Commission

Working Days: 5/6 Days

Operation hours: 10am - 10pm (shift to be discuss )

Working Location: Bugis

Job Responsibilities

• Provide customers with product information, demonstrate and explain product features.
• Guide customers to assist them making purchasing decisions.
• Ensure that shelves are stocked properly and that all items and shelves are dusted and cleaned periodically.
• Ensure the overall cleanliness and maintenance of the store.
• Handle refunds and exchanges and associated paperwork.
• Balance cash registers at the end of the shift and make sure that there is sufficient cash change available for the next shift.
• Order low stocks and make sure that newly delivered stock is placed on shelves appropriately.
• Put up store and window displays for products on promotion.
• Ensure that any discrepancies are communicated to your Reporting Manager immediately.
• Take and resolve customers’ complaints and relay complicated ones to the Reporting Manager.
• Any duties as delegated by your Reporting Manager.
• To maintain and follow all procedures as prescribed by the SOP of the Company from time to time

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Duties and responsibilities

 Ensure accounts payable invoices

 Ensure GST recognition is in compliance with IRAS regulations.

 To check and ensure payments are properly supported and authorized according

to Group Policies and Processes.

Skill Required

 GCE O levels or Diploma qualification.

 Min. 1-2 years of experience in Accounts Payable.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

Description:

• Process and post payments accurately.
• Prepare and send invoices and reminders.
• Monitor aging reports and follow up on overdue accounts.
• Reconcile transactions and resolve discrepancies.
• Collaborate with sales and customer service on billing issues.

Requirements:

• Min. Diploma in Accounting
• At least 3 year of accounting AR experiece

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities

• Managing office communications and schedules
• Handling correspondence and filing
• Coordinating meetings and maintaining records
• Assisting with inventory and procurement
• Performing general office tasks as needed

Requirement:

• Min Diploma in any course

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities:

• Maintain accurate records and ensure proper storage of medications.
• Assist in inventory management and restocking supplies.
• Ensure compliance with safety and regulatory standards.

Qualifications:

• N/O-level / Nitec / Diploma Holders
• No experience needed, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Good Pay + Good Bonus ( 5 Days Work Week )

Junior / Entry Level / No experience / Senior Welcome apply / Full Training Provided

Job Description

Job Description

• Well Established Company
• Basic $2000 - $2800 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Various Location
• Working hours: Normal Working Hours

Job Responsibilities:

• Receive goods and put away to storage locations
• Picking and packing customer orders
• Perform additional value-added services on customer ordered goods
• Requirements to follow the proper component handling procedures
• Move stocks around either by provided trolleys and / or hand-pallet jacks
• Carry out inventory cycle count as and when required to

Job Requirements:

• Possess minimum N level or relevant qualification with 1-2 years warehouse experience
• Forklift license will be an added advantage

Good Pay + Good allowance + Good Bonus

-Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

-Consultant In-charge: Quah Li Lian (Lilian)(Registration No: R1983286)

Rate: $13/h

Working hours: office hours, Mon - Fri

Commitment: min. 3 months

Requirement:

- Can commit for 3 months

- Can start ASAP

- don't mind call center environment

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location: Tuas

Salary: $4000 - $5000 + Commission

Working days: Monday - Friday

Working hours: 8:30am – 4.30pm

This role is responsible for overseeing and driving the company's sales and marketing efforts to ensure consistent revenue growth and market leadership.

Responsibilities

Sales

• Customer Relationship Management: Build and maintain strong relationships with customers to foster long-term loyalty and repeat business.
• Sales Performance Analysis: Monitor sales performance, identify trends, and take corrective action as needed.
• Sales Forecasting: Prepare accurate sales forecasts to support business planning and resource allocation.
• New Business Development: Identify and pursue new business opportunities to expand the company's customer base and revenue streams.
• Internal Coordination: Ensure agreement with customers are executed by the team.

Marketing

• Market Research: Conduct market research to identify new business opportunities, analyze competitor activities, and understand customer needs.
• Marketing Strategy Development: Develop and execute comprehensive marketing strategies to increase brand awareness, generate leads, and drive customer engagement.
• Brand Management: Protect and enhance the company's brand image through consistent messaging and marketing initiatives.
• Digital Marketing: Leverage digital marketing channels (e.g., websites, social media, SEO) to reach target audiences and drive online sales.
• Event Management: Organize and participate in industry events, trade shows, and conferences to promote the company and its products.
• Other ad-hoc duties as and when assigned.

Requirement

• Relevant Experiences, preferably in the Heavy Equipment Industry
• Valid Class 3 License & Possess own vehicle

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Handle purchase orders/ quotations
• Handle incoming phone calls
• Coordination and follow up with vendors
• Administration duties as assigned

Requirements:

• Min Diploma in any fields
• No experience needed, on job training provided.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

THE CONTEXT _________

Benefit Cosmetics is one of the world’s top beauty brands. Since the opening of its first makeup shop in San Francisco in 1976, Benefit Cosmetics has playfully shown that “laughter is the best cosmetic”. We create instant beauty solutions that make customers smile… And we’ve been shaking up the industry for over 40 years.​ Join us for the opportunity to raise the pink flag in SEA and craft the future with us.

YOUR IMPACT _________

• Responsible for product management including category analysis and product performance, forecast and allocations, in charge of product assortment in the region and work closely with VM Team on planograms
• Possess a unique blend of business and marketing savvy; big-picture vision. You will be fully responsible of product management in SEA & India in partnership with Regional and Local Markets. To succeed in this role, the candidate is a strong product & marketing professional with a clear understanding of consumer marketing especially in beauty. The ideal candidate is entrepreneurial & independent, possesses the ability to think strategically and analytically, enjoy work and getting through the good, the bad and the fab…with laughter and fun
• Regional/Country: SEA & India; direct manage Singapore and Malaysia

YOUR MISSION _________

• Responsible for product performance and category analysis including analyzing sell-in/out information for SEA & India on monthly basis, Beaute research data, competitor analysis as well as qualitative feedback from markets to identify regional needs and opportunities
• Lead & manage new launch, limited editions, TOA & samples and promo sets forecast and allocations in alignment SEA Senior Marketing Manager based on business & marketing ambitions, consolidate new launch forecast feedback and ensure local markets to place order TOA & samples orders in timely manner
• In charge of new launch sales tracker and feedback, monthly reports submission and consolidation of market reports. Partner with SEA Marketing Executive to work on new launch full recap report presentation
• Work together with Commercial Team and SEA SMM to identify & propose BOTF Assortment for Sephora based on Minis strategy and sales potential
• Manage new product regulatory & registration in Singapore and Malaysia in coordination with Registration Team from JV Partner to ensure timely registration before launch, update new product registration masterfile
• In charge of Sephora Brand Planning Template submission and OMNI NIF creation
• Update product assortment list, work with VM team on planograms and promo set stickers
• Monitor new product supply in partnership with SEA demand planner, report product QA issues to HQ

WHAT WE OFFER   _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Benefit Cosmetics, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

Job Description

• Industry/ Organization Type: Food Manufacturer
• Position Title: Warehouse Assistant
• Working Location: Woodlands (Nearest MRT: Admiralty)
• Working Hours: Monday to Saturday, 8.30 am – 5.30 pm (Exceed 44 hours will be considered as OT)
• Salary Package: Up to $1,500 + Meal Allowance $50 + OT + Monthly incentive + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• To maintain updated stock and cargo inventory in the warehouse.
• Perform daily stock checking when necessary, and ensure all stocks are arranged and delivered based on the FIFO system.
• To prepare raw materials for production.
• To handle incoming and outgoing cargo.
• Generate Goods Receive Note and ensure all materials in the warehouse are properly labeled with identification.
• Perform daily maintenance to ensure the cleanliness of the warehouse.
• Require assisting in delivery where necessary.
• Other duties as assigned by the Supervisor.

APPLY NOW!!!

• At least 1 year of related working experience
• Forklift license is preferred
• Able to commit OT as and when needed

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65606 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Warehouse Assistant
• Working Location: Changi South
• Working Hours: 6 days (7.00 am – 6.00 pm/11 am-10 pm, off on weekdays)
• Salary Package: Gross Salary $2,500 (Basic + OT + attendance allowance + transport allowance)
• Duration: Permanent Role

Key Responsibilities

• Assist in loading and unloading goods.
• Conduct inventory checks and maintain accurate records.
• Ensure proper storage and organization of products.
• Operate warehouse equipment and machinery.
• Maintain cleanliness and safety standards within the warehouse.
• Support in packing and labeling of goods for shipment.
• Perform other warehouse duties as assigned.

APPLY NOW!!!

• Minimum O Level qualification.
• Prior experience in a warehouse or logistics environment is advantageous.
• Basic proficiency in English.
• Physically fit and able to lift heavy items.
• Willingness to work in a fast-paced environment.
• Ability to work overtime as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67409 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Heavy Machinery & Equipment
• Position Title: Warehouse Assistant
• Working Location: Penjuru Close
• Working Hours: 5.5 days, Mon to Fri (8 am – 5 pm), Sat (8 am – 12 pm)
• Salary Package: Basic Salary + Variable Bonus + 14 Days AL
• Duration: Permanent Role

Key Responsibilities

• Responsible for loading and unloading machinery parts.
• Maintain an accurate inventory of all spare parts and equipment within the warehouse.
• Conduct regular physical stock checks.
• Operate a forklift in a safe and efficient manner to move equipment and spare parts.
• Ensure that all equipment and spare parts are stored in the correct location.
• Ensure that all items are properly labeled and secured.
• Perform any other duties as assigned by the Superior.

APPLY NOW!!!

• Must possess a Singapore Forklift license.
• Able to work OT when required.
• Able to handle physical work and manual lifting.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65170 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics/ Transportation
• Position Title: Warehouse Assistant
• Working Location: Penjuru Road
• Working Hours: 5.5 days (Mon to Fri, 9 am – 6 pm; Sat 9 am – 1 pm// 5.25 days after probation)
• Salary Package: Up to $2,300 + Allowance + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Assist in day-to-day operations including picking and packing, goods receiving, wrapping, sealing, labelling and issuing
• Loading & unloading of goods
• Perform daily warehousing duties
• Upload scanned data into the Customer system
• Stock-taking and other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum GCE “O” level.
• Able to perform basic Excel tasks like file opening and saving.
• Physically fit to carry up to 25 kg loads.
• Able to stand for long hours and work in a hot & humid environment.
• Familiarity with WMS for location transfers and inventory checks is a plus.
• Candidates with forklift license will have an added advantage.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65677 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Wholesale Trading
• Position Title: Assistant Logistics Supervisor
• Working Location: Tuas (Nearest MRT: Tuas West Road)
• Working Hours: 5.5 days (Mon-Fri 7.30 am – 4.30 pm, Sat 7.30 am – 11.30 am)
• Salary Package: Basic + Mobile Allowance + Attendance Allowance + Bonus
• Duration: Permanent

Key Responsibilities

• Follow instructions from your immediate superior.
• Manage daily operations related to customer order entries and delivery arrangements.
• Coordinate with suppliers and the transportation team regarding delivery plans.
• Monitor and order supplies to maintain suitable inventory levels.
• Supervise warehouse staff and daily activities.
• Verify the accuracy of orders, bills, received items, inventory, and deliveries.
• Maintain inventory records, report relevant information, and prepare necessary documentation.
• Ensure compliance with basic maintenance standards and health and safety regulations.
• Conduct daily inspections of the warehouse grounds.
• Communicate and coordinate with other departments and customers.
• Load and unload steel drums from trucks, trailers, and the warehouse as needed.
• Support the night shift from the 16th to the 31st, rotating with another Assistant Logistics Supervisor. Arrange early coverage with the other supervisor if urgent matters arise.
• Perform any other ad hoc duties as assigned.

APPLY NOW!!!

• At least 1 year of related working experience.
• Must be physically fit as need to lift heavy item (up to 25kg).
• Able to commit work on Saturdays & night shift (6.30 pm – 4.30 am)

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67149 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Manufacturing (Machinery)
• Position Title: Assistant Manager (Sales) / Assistant Sales Manager
• Working Location: Clementi
• Working Hours: 5.5 days (Monday to Friday 8.30 AM – 5.30 PM, Saturday 8.30 AM – 12.30 PM)
• Salary Package: Basic Salary up to $5,000 + Transport Allowance + Bonus + Commission
• Duration: Permanent Role

Key Responsibilities

• Market company’s entire product range and prospects for customers across assigned territories.
• Manage the entire customer sales cycle, including pre-sales, post-sales, etc.
• Respond to the functional and technical aspects of customers' requests for quotations, enquiries, and orders.
• Responsible for representing products to customers and at field events such as conferences, seminars, exhibitions, or trade shows.
• Develop sales tactics, set sales targets, and proceed to meet targets set for designated areas.
• Coordinate with other departments to organize work processes.
• Perform timely management reports.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma/Degree in Business, Marketing, Engineering, or relevant discipline.
• Minimum 2 years of sales experience in a similar industry.
• Knowledge in Machinery & Generators (Standby Generator/Parallel Generator) would be an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67182 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

TCM Medical Hall looking for experienced sales personnel with experience in order stock and keeping stock, cashier duties and assistance to TCM Physician

Flexible work hours

Remuneration to commensurate with ecperience and perfornce.

All leaves as per MOM

To apply, Whatsapp 90222230

Full-time

5 days a week

8 hour shift

West Area. Close to Holland Village and Commonwealth Mrt stations

Job Scope:

• Replenish stock promptly to ensure adequate merchandise display on shelves
• Require to assist daily operations on display, sales, and etc.
• Ensure proper rotation of stock to prevent stock expiration; conducted inventory count and stock maintenance
• Assisting customers to help them find what they need etc.
• Prepare stock needed for retail companies
• Invoicing

Long Term Visit Pass Holders and Malaysians are welcome to apply!!

Individuals with no experience will also be considered.

.Handle general administrative tasks such as filing, data entry, and document management

.Manage incoming calls, emails, and correspondence.

.General administrative work.

.To cooperate with other departments effectively.

.Answering phone calls from customers/suppliers.

.Assist in day-to-day finance transactions and data entry into system.

.Support the accounting team with basic bookkeeping tasks.

.Process invoices, receipts, payments, and expenses.

As a Shift/ Assistant Restaurant Manager, you will:

• Manage day-to-day operations independently within budgeted guidelines
• Always delivering high-quality food and beverage products
• Responding efficiently and accurately to feedback and complaints
• Prepare employee schedules and ensure sufficient staffing for all shifts.
• Generating sales and meeting targets through proper execution of marketing strategies
• Hire, train, and retain team members
• Maintain Standards and Standard Operating Procedures for store operations
• Responsible for inventories and stock-taking activities
• Regularly inspect equipment to ensure they are maintained well and in good working order
• Comply with F&B safety and hygiene policies and procedures

We are looking for people who have:

• Min NITEC with 2 years of working experience in the F&B industry as a supervisor or in other industries
• Diligent team player passionate about F&B operation
• Good communication and leadership skills
• Ability to handle multiple tasks
• Working knowledge of MS Words /Excel and Email
• Determined and capable to work under pressure in a fast-paced environment

Benefits

• Annual Leave
• AWS and Various Incentives (T&C will apply)
• Free Duty Meals & Staff Discount
• Medical Benefits
• Insurance Coverage
• Training & Development
• Career Progression
• Long Service Awards

About Us

voco Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different

Your day to day

voco Orchard Singapore is seeking a dynamic and passionate Assistant Club Lounge Manager to be part of this exciting rebranding project. As Assistant Club Lounge Manager, you will assist, directs and maintains all aspects of the Guest Relations team/tasks by ensuring product quality and that optimum service is provided to all its guests in accordance with Brand standards, policies and guidelines established by IHG Hotels & Resorts

People

• Actively participate in the selection of suitable new staff, their on-boarding, and continuous training to upkeep high levels of service presentation by them at all times.
• Prepare efficient work schedules for all staff assigned to the Club in order to optimize their productivity without negatively impacting guest service standards.
• Maintain professional standards of conduct, hygiene, uniforms and grooming of all employees assigned to the Club.
• Effectively manage operational routine by conducting daily shift briefings with assigned staff, highlighting all VIP arrivals, meetings, guest critique and relevant issues impacting guest service.

Financial

• Assist the Front Office Manager in preparing and maintaining all expenses for the department in line with the budget. At the same time, review monthly financial results and develop action plans to minimize wastage.

Guest Experience

• Build and maintain positive relationships with all customers and guests in order to exceed their needs
• Take action to address these needs in order to exceed their expectations
• Create a positive hotel image in every interaction with internal and external customers
• Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes
• Ensure guests are greeted upon arrival and make time to interact effectively with guests.
• Respond appropriately to guest complaints, solicit feedback and build relationships that drive continuous improvements in guest satisfaction.
• Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.
• Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals.
• Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs.

Responsible Business

• Supervise the entire operations of Club Lounge; this includes its rooms, facilities and food & beverage operations.
• Ensure maximum guest satisfaction through high levels of personal recognition and prompt cordial attention to all guests from arrival through departure.
• Ensure an excellent quality of the product, food & beverage offerings and the facility are presented at all times by liaising with other departments/Heads such as Executive Chef, Food & Beverage Director and Executive Housekeeper.
• Ensure timely and high standards of display and presentation at the Club Lounge for breakfast, afternoon tea and evening cocktails.
• Ensure that bookings for the Club Lounge’s meeting room are optimally managed and it is well maintained to meet guest requests.
• Maintain Back of House decorum in the Club Lounge areas, in respect of its guests’ privacy and relaxation.
• Ensures staff, particularly guest contact personnel, are familiar with IHG Rewards members, known repeat guests and other VIPs and provide special attention and recognition
• Develop and maintain courteous professional relationships with guests through personal introduction and attention.

What we need from you

• Diploma in Hotel Management or equivalent.
• 3 to 4 years working experience in similar role within the hotel industry.
• Experience in an international hotel chain and in managing loyalty will be an advantage.
• Proficiency in Excel, Word, PowerPoint will be required.
• Must speak fluent English
• Proficiency in Opera Property Management System will be an added advantage

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.