Job Description

• Industry/ Organization Type: Food Manufacturing/ Production
• Position Title: QC Lab Assistant/ QC Lab Technician
• Working Location: Tuas (Transport provided)
• Working Hours: Monday to Friday, 8 am – 5 pm
• Salary Package: Up to $2,500 + Allowances + Bonus
• Duration: Permanent

Key Responsibilities

• Conduct sensory evaluations, along with chemical and microbiological tests, on both products and raw materials.
• Understand and implement sampling plans, conducting sampling of raw materials and products as required.
• Prepare laboratory culture media and reagents as needed.
• Prepare product samples upon customer request or for internal/external laboratory testing.
• Accurately document all necessary information on the provided inspection forms and master list.
• Maintain cleanliness and organization of the laboratory and its equipment.
• Notify the QC Head of Department (HOD) about lab inventory levels to ensure timely procurement of necessary items and equipment for analysis.
• Report any non-conformities in raw materials and products to the HOD.
• Store retained raw material samples according to production dates for future reference in case of customer quality disputes.
• Participate in company-wide activities and tasks as required.

APPLY NOW!!!

• Minimum GCE "O" Level with passes in Chemistry and Biology
• At least 1 year of related working experience in laboratory work is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68915 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

· Assists in planning, organizing and carrying out project management activities to ensure that assigned projects are executed in a smooth and effective manner to achieve and exceed the cost, quality, timelines and customer satisfaction objectives;

· Assists to ensure that safety procedures are incorporated in all project management activities and takes initiatives to promote a safety working culture;

· Understands contract documentation in conjunction with B.Q. and material specifications;

· Assists in planning for site mobilization and work sequential execution;

· Assists in preparing works schedules and master programs;

· Assists in monitoring project cost budgets and ensuring that desired profit margins are achieved through cost containment, material wastage control, etc;

· Assists in ensuring project performance through close supervision, site checks, close monitoring of site progress and swift resolution of any quality and work schedule issues;

· Assists in ensuring that shop drawings are completed and submissions to the authorities are carried out in a timely manner with Drafting Department;

· Assists in conducting daily meetings with project team members and ensuring that latest changes are communicated to all project staff;

· Attends project kick-off meetings, ongoing meetings and project closure meetings with clients, consultants and other parties;

· Assists in conducting Mass Tool Box meeting with Safety personnel;

· Assists in tracking project performance closely to ensure that projects perform according to agreed schedule, quality and costs;

· Assists in ensuring effective compliance of contractual terms and the full and final settlement of project accounts;

· Assists in updating project development performance in monthly management meetings;

· Assists in ensuring that risk management is taken into account in all project management activities;

· Liaises with suppliers and sub-contractors on contractual matters;

· Assists in responding to consultants’ and requests from others in a pro-active and timely manner;

· Assists in the supervision and motivation of project team members and in promoting teamwork;

· Assists in the deployment of resources and maintenance of duty rosters;

· Liaises with relevant stakeholders effectively to execute the projects in a seamless manner and mitigates any issues that arise;

· Assists in ensuring the execution of projects in accordance with established procedures;

· Assists in ensuring that progress and other reports are prepared in a timely manner as required;

· Assists in project documentation including email communication;

· Assists in verifying sub-contractor claims and material orders with Quantity Surveyors;

· Any other duties as may be assigned.

About The Opportunity

We are currently seeking Administrative Assistant to join our managed Healthcare team to assist in the development and expansion of our Healthcare service network.

Pay rate: $13ph.

Work Location: 25 Bukit Batok Crescent (The Elitist).

Working Hours: 9am to 6pm

Working days: Mondays to Fridays (Minimum 3 working days a week)

• Sorting and filing of documents
• Mailing out documents (both electronic and physical forms)
• Data cleansing and sorting
• Assist in any other ad-hoc duties that are assigned by the manager

Requirements

• Able to follow standard work processes independently
• Meticulous
• Intermediate proficiency in Excel, particularly in V-Look up
• Able to work at least 3 days a week(Monday-Friday) based on a 9am - 6pm schedule
• Able to work until end of January

We regret to inform that only shortlisted applicants will be notified for a virtual interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

The Dental Surgery Assistant prepares a working space in a dental facility for dental examinations and procedures. Job duties include the preparation of dental instruments and materials for the dentist and ensuring they are properly sterilised. He/She also handles administrative tasks, such as scheduling of appointments and filing dental records.

Duties & Responsibilities

• Assist dental surgeon(s) in all forms of dental treatment,
• Attend to all patients seeking treatments and/or making enquiries at the clinic promptly and courteously,
• Maintain and ensure cleanliness of the clinic and treatment room,
• Maintain dental equipments and instruments in good working condition,
• Discharge patients by dispensing medication, collecting payment and scheduling of next appointment,
• Develop X-ray/OPG for assessment of treatment,
• Send, receive and monitor cases that are sent to the dental laboratory,
• Ensure high standard of infection control.

Requirements

• ‘N’/ ‘O’ Levels or equivalent with basic computer skills,
• Good communication and interpersonal skills,
• Confident, energetic & cheerful personality,
• Customer service oriented,
• Able to handle Chinese speaking patients,
• Not afraid of seeing blood,
• Willing to learn,
• Willing to perform rotating shift work (9am - 6pm & 2pm - 9pm) and working on Saturdays and Sundays,
• Fresh graduates are welcomed,
• Location: vacancies available at multiple locations,
• Training will be provided.

Description of Duties :-

1. Accounting Support:

• Record Keeping: Maintain accurate records for accounts payable and receivable.
• Invoice Processing: Prepare and track customer invoices, follow up on overdue payments.
• Reconciliation: Help reconcile bank accounts and financial records.
• Payroll Support: Assist with employee payroll and leave records.
• Expense Reports: Review and process staff expense claims.

2. Payment Support:

• Vendor Payments: Process payments to suppliers and contractors on time.
• Payment Processing: Handle payments through various methods (bank transfer, checks, etc.).
• Documentation: Maintain records of all payments and receipts.

3. Administrative Support:

• Office Organization: Manage office supplies, filing, and equipment maintenance.
• Scheduling: Assist with scheduling meetings and appointments.
• Communication: Handle incoming calls, emails, and correspondence.
• Record Keeping: Maintain and update employee and financial records.

Job Requirements:

Diploma/Certificate in Business Administration or Accountancy or equivalent

Min. 1 - 2 years of AR/AP experience

Knowledge in Microsoft Office / Accounting Software

Able to start work immediately will be an advantage.

Able to work independently

About Us:
Regional Focus Paper is dedicated to the development, production, and sales of thermal paper and related products. As a fast-growing company, we provide high-quality products to our customers while striving for excellence. If you are detail-oriented, patient, and enjoy communicating with clients, joining us could be a great step in your career growth!

Job Description:
The Indoor Sales Assistant will work in an office environment to support the sales team, assisting with order management, customer follow-ups, and potential client sourcing. We are looking for a responsible and meticulous team member with strong communication skills.

Key Responsibilities:

1. Customer Relationship Management:
   • Handle existing customer orders and follow up on shipments.
   • Conduct follow-ups with current customers to understand product usage and identify opportunities for further collaboration.
2. Tender Support:
   • Regularly check tender websites for relevant projects and filter those that align with company business goals.
   • Assist in preparing documentation and organizing participation in tender activities.
3. Potential Client Sourcing:
   • Gather contact information for potential clients and provide the outdoor sales team with details of 10 high-potential clients each month.

Requirements:

• Excellent communication skills and customer service mindset to maintain positive interactions with clients.
• Detail-oriented and patient, with the ability to efficiently manage multiple tasks.
• Basic computer skills, familiar with office software (e.g., Excel, Word).
• Prior experience in sales or customer service is a plus.

What We Offer:

• Competitive compensation: Base salary + performance bonuses.
• Professional training and career development opportunities.
• A friendly and collaborative team environment.

Work Location:
Company office (exact address to be discussed during the interview).

How to Apply:
If you are interested in this position, please send your resume to: [email protected]. We look forward to working with you!

Join Regional Focus Paper and take your career to the next level!

MaNex TradExpress Pte Ltd is a freight forwarding company specializing in total logistics solutions. We are committed to talent development to support our expanding business. We are currently seeking a right candidate to join our our team as;

Position: Import / Export Logistics Assistant

Key Responsibilities:

• Coordinating and managing shipments to ensure timely and accurate delivery.
• Conversant in Bahasa, Mandarin, and English (necessary to liaise with Indonesia and China customers).
• Maintaining communication with carriers, suppliers, and customers.
• Handling shipping documentation and resolving any related issues.
• Ensuring compliance with shipping regulations and company policies.
• Other ad-hoc duties as assigned

Requirements:

• Must possess at least a Degree/Diploma in administration, business management, or a related field.
• At least 1-2 years of experience in a similar industry preferred.
• Proficient in MS Word and Excel.
• Positive work attitude, strong sense of urgency and responsibility, and ability to work well within a team.

Additional Skills:

• Proficiency in MS Office.
• Strong organizational skills.
• Meticulous with attention to detail.
• Analytical and problem-solving abilities.
• Good interpersonal skills and team player.

Interested applicants, please apply.

We have a conducive work environment, 5 working days and competitive benefits.

Job Description

• Picking, moving, packing and inventory of goods in the warehouse
• Ability to remember where stocks are located within the warehouse
• Ensure warehouse safety by complying with safety rules in the warehouse
• Other ad-hoc duty as assign by Supervisor

Requirements

• Min 1 year warehouse experience is required
• Forklift License will be an added advantage
• Able to speak and understand basic English, to communicate with customers
• Customer focused
• Ability to work in a team
• Machinery operations (Stacker and forklifts)
• Physically fit

Koizumi Lighting Singapore Pte Ltd

An established Japanese lighting manufacturer.

In Singapore, we specialise in turnkey projects.

The role and responsibilities include, but are not limited to,

• To manage projects, monitor progress and ensure smooth completion.
• To coordinate the works of a multi-disciplinary workforce including consultants, external subcontractors and etc.
• To handle project risk management and issues escalation.
• To ensure safe work procedures and environmental control measures are implemented at work site.
• To provide project status update to management accurately and in a timely manner.
• To attend to maintenance issues during DLP.
• To prepare and manage tenders and quotations.
• To assists in products specification and datasheet.
• Any other ad hoc duties assigned by Manager.

Job Requirement

• Min. Diploma in Electrical / Electronic / Mechanical Engineering
• Min. 5 years’ experience as Senior Project Engineer in construction industry
• Motivated to work in challenging, fast paced and result-driven environment
• Good communication and interpersonal skills
• Knowledge of lighting an advantage
• Knowledge of software an advantage, eg. Autocad, Photoshop, Dialux

Product training will be provided

Job Description

• Industry/ Organization Type: Logistics/Warehousing
• Position Title: Account Payable Assistant
• Working Location: Potong Pasir
• Working Hours: Monday – Friday, 8.30 am – 6 pm
• Salary Package: Up to $2,800 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Handle partial accounts – AP.
• Assist in the preparation of GST filing.
• Support the Head of Finance Manager in month-end closing and reporting.
• Process daily accounting activities such as payments and data input for supplier's invoices timely.
• Reconcile accounts in a timely manner.
• Any other ad-hoc duties assigned.

APPLY NOW!!!

• Minimum Higher Nitec in Finance, Accounting, or Business Administration or equivalent.
• Candidates without experience are welcome to apply as training will be provided.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #70138 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Food manufacturing
• Position Title: Admin Assistant
• Working Location: Tai Seng
• Working Hours: 5.5 days (M-F, 730am-430pm; Sat, 730am-1130am)
• Salary Package: Basic salary up to $2,300 + Housing Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle customer inquiries and feedback efficiently.
• Process orders to ensure they are completed on time each day.
• Coordinate with logistics teams to ensure products are delivered on schedule.
• Help plan the best delivery routes and manage operations like stock movement.
• Assist in preparing quotes and tender documents.
• Provide administrative support for daily business activities.
• Support operations to ensure smooth processes.
• Perform any additional duties or projects as needed.

APPLY NOW!!!

• 1-2 years of relevant experience.
• Good communication skills.
• Proficient in Microsoft Office applications.
• Able to work independently and as part of a team.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70575 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Work hours:
Mon to Fri 7am to 4pm
Sat 8am to 12noon
off on Sunday & PH
*meal provided*

Job Description
1. To assist in kitchen preparation by cutting fresh & frozen meat.
2. To ensure that food standards are maintained at all times
3. To ensure hygiene and cleanliness are maintained at the work area
*Required to lift items which are heavy

Non-Halal cafe restaurant – must be able to handle pork and alcohol.

Physically fit and proactive.

Job Description

• Responsible for managing the daily operations of the restaurant, including maintenance, inventory and ordering of food and supplies, ensuring customer satisfaction and great dining experience.
• Training junior level accordingly to meet company expectations.
• Provide excellent service to both external and internal customers.
• Good people management skills to handle staff.
• Possess positive behaviour and good learning attitude.
• Proactive and a good team player.
• Good listening and thinking skills.
• Hands on and skilled on basic operation works.
• Scheduling, payroll and basic HR knowledge.

Requirements:

● Minimum 1 - 2 years Experience in Restaurant Management

● Flexibility to work shifts, including evenings, weekends, and public holidays.

● Good customer service and willing to learn attitude

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

MORE INFORMATION:

• Company: Well-reputable Government-Linked IT Organization; located in Central North-East Area
• Working Hours: Monday – Friday (8.30 AM – 6 PM)
• Benefits (on top of basic monthly salary): Phone Allowances (up to S$ 30/month)

+ Variable Performance Bonus, Annual

+ Other Attractive Employee Benefits (i.e.: 14 Days of Annual Leaves, Medical & Insurance Benefits, etc.)

RESPONSIBILITIES:

• Providing system support, managing/ maintaining of IT System [Network, Desktop & Server Infrastructure (including set-up, maintenance of servers, storage equipment, and conducting backup & data recovery activities)].
• Providing support for server administration, database support (for MSSQL DB), and systems (virtual/ physical servers)
• Performing Patch Management and hardening
• Other ad-hoc duties as assigned

REQUIREMENTS:

• Have relevant experience (1 – 2 years, minimally) with IT System Engineering (with Active Directory, DHCP, DNS, VMware, Storage, Windows 2008/2012/2016 Servers, etc.)
• Required to provide stand-by support on rotating basis among team members

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our internal resume database for future opportunities.

APBA TG Human Resource Pte Ltd (14C7275) || Yadanar Su Mon (R1549384)

At our firm, we are on a mission to innovate and advance. We seek highly innovative and driven individuals to join us. You should be passionate about bringing fresh ideas and innovative solutions to the table. Clear and effective communication is also crucial, so strong written and verbal skills are essential for this role.

Responsibilities:

- Carry out audit procedures in accordance with the audit plan and SSAs

- Prepare draft financial statements in accordance with Singapore Financial Reporting Standards

- Strong technical expertise in audit and assurance methodologies and techniques, with a preference for those with international and Singapore client experience.

- Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentation and management letters and reports and monitoring of engagement process against budget and timeline

- Developing and maintaining long-term client relationships and identifying business development opportunities

- Coaching and developing team embers to achieve technical competencies and efficient performance

- Familiar with regulatory and reporting requirements

- Stay up-to-date with industry trends and regulations affecting the business.

- Cultivate an engaging work environment that promotes a shared commitment to excellence for achieving the firm’s quality, client service, people, and financial objective

Requirements:

- Degree in accounting/finance or equivalent professional qualifications

- Holding relevant professional certifications, such as CA (Singapore), ACCA, ICAEW, CPA, etc. is added advantage.

- Minimum of 4 years experience in external audit and assurance, with at least 1 year in a managerial role.

- Able to work both independently and as a team

- Strong analytical and problem-solving skills.

- Excellent leadership and interpersonal skills, capable of effectively collaborating with team members, including those across departments, and clients.

- Proficient in Microsoft Office

- Knowledge of software like Caseware, Python and UiPath will be an advantage

- Knowledge of MAS compliance requirements for financial institutions, excluding bank and insurance, is added advantage

☑ Established IT company
☑ Salary: $3500 - $4500 + Allowance + AWS
☑ Working Location: Central Downtown

Responsibilities:

• Collaborate with the COO to develop and implement departmental strategies, goals, and objectives.
• Provide accurate and timely translation services during business meetings and other key interactions to ensure effective communication.
• Liaise with internal teams (Sales, Operations, Customer Service) and external partners to optimize resource allocation and streamline processes.
• Manage the COO's schedule, including scheduling meetings, appointments, and travel arrangements.
• Handle a variety of administrative tasks as assigned by the COO, such as document preparation, report generation, and correspondence.

Requirements:

• Bachelor’s degree or higher.
• At least 2 years of relevant assistant experience.
• Excellent communication, initiative, organizational, and upward management skills.
• Experience in the internet industry is preferred.

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Admin Assistant
• Working Location: East (Nearest MRT: Tai Seng/ Paya Lebar/Ubi)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Data Entry, Organize, develop, and maintain proper filing system
• Provide daily general administrative support to ensure the smooth running of day-to-day operational activities for vehicle preventative matter
• Any ad-hoc duties assigned by the Management from time to time

APPLY NOW!!!

• Min. O Level
• Min. 1 year of working experience in the related field
• On-the-job training is provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68398 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

To greet and attend to the customers and their requests/queries

Help in processing sales transactions and manage the POS and payment terminals

Maintain and keep clean the retail (display), demo and fitting bay areas

Help to coordinate the orders and deliveries, customer fitting schedules

Assist the Club Fitters/Builders during fittings and builds

Assist the Manager with admin work

Have passion in golf

At least 1 year of experience in this industry

Job Description

Assistant Manager, Programmes & Events

We are looking for energetic and self-motivated Assistant Manager, Programmes & Events to join us. If you’re an ambitiousoutgoing individual who wants to have a go at building a career in organizing & delivering meaningful and impactful programmes & events, we welcome you to the team.

Roles and Responsibilities

Primary

• Conduct educational & sustainability programmes and hands-on interactive workshops to individuals and groups.
• Develop new hands-on experiences, craft items and programme designs.
• Execute gamified learning experiences for schools, corporates, communities andgovernment statutory boards.
• Preparation of logistics, resources and materials for all programmes and events.
• Effectively plan and organize activities for individuals of all ages

Secondary

• Plan event according to requirements, target audience and objectives.
• Come up with suggestions to enhance the event’s success.
• Source and negotiate with vendors and suppliers.
• Coordinate event operations.
• Support promotional activities for the event.
• Ensure event is completed smoothly and step up to resolve any problems that may occur.
• Analyze the event’s success and prepare reports.

Requirements

• Possess good command of English in both spoken and written.
• Excellent communication skills and enjoy interacting with people.
• To have a good systemic approach in handling matters and can manage tasksindependently.
• Comfortable to speak in front of groups and audiences.
• Flexible, out-going, vibrant and resourceful.
• A high interest and ability in being creative with activities design.

The Dental Surgery Assistant prepares a working space in a dental facility for dental examinations and procedures. Job duties include the preparation of dental instruments and materials for the dentist and ensuring they are properly sterilised. He/She also handles administrative tasks, such as scheduling of appointments and filing dental records.

Duties & Responsibilities

• Assist dental surgeon(s) in all forms of dental treatment,
• Attend to all patients seeking treatments and/or making enquiries at the clinic promptly and courteously,
• Maintain and ensure cleanliness of the clinic and treatment room,
• Maintain dental equipments and instruments in good working condition,
• Discharge patients by dispensing medication, collecting payment and scheduling of next appointment,
• Develop X-ray/OPG for assessment of treatment,
• Send, receive and monitor cases that are sent to the dental laboratory,
• Ensure high standard of infection control.

Requirements

• ‘N’/ ‘O’ Levels or equivalent with basic computer skills,
• Good communication and interpersonal skills,
• Confident, energetic & cheerful personality,
• Customer service oriented,
• Able to handle Chinese speaking patients,
• Not afraid of seeing blood,
• Willing to learn,
• Willing to perform rotating shift work (9am - 6pm & 2pm - 9pm) and working on Saturdays and Sundays,
• Fresh graduates are welcomed,
• Location: vacancies available at multiple locations,
• Training will be provided.

Strategy, Research and Data Division (SRDD) leads in the forward and strategic planning of AIC using a data-driven and multi-disciplinary approach. We drive research and strategy with partners and stakeholders, towards the vision of fostering a vibrant care community that enables people to live well and age gracefully.

Within SRDD, the Strategic Planning team drives long-term planning and formulates an integrated and strategic view of programmes and enablement initiatives. We work closely with other AIC Divisions to sense-make emerging strategic issues impacting community care, translate insights and national policy into practical strategies and influence stakeholders for alignment. We also facilitate whole-of-AIC engagements with Ministry of Health for cross-cutting issues.

The Assistant Manager will conduct strategic planning initiatives to contribute towards the review, translation and communication of AIC’s strategy:

• Analyse and illuminate the impact of cross-cutting issues on ageing and community care
• Facilitate and staff discussions and workshops with AIC Divisions and other stakeholders for effective sense-making and co-creation of responses
• Develop and maintain frameworks to support prioritisation of initiatives and evaluation of study trips
• Assist with the implementation of impact measurement
• Support the development of content such as meeting materials for Chairman’s or CEO’s engagements and country scans.

Job Requirements:

• Recognised degree in any discipline
• Minimum of 2 years’ experience in strategic planning, policy or corporate development, or experience in the health or social care sector will be an advantage.
• Strong analytical, written and verbal communication skills
• Comfortable with numbers and analysing data to derive insights
• Good project management and stakeholder engagement skills
• Team player with good interpersonal skills
• Passion in serving the community care and public sector
• Proactive and conscientious self-starter who is able to work independently
• Strong willingness to learn
• Able to implement solutions in a complex environment