Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Key Deliverables

• Designing and modifying software applications
• Implement systems and provide technical support

Responsibilities

• Talking to users to find out their requirements
• Create programs essential for business and conference operations
• Deal withprograms when they need to be repaired, changed, or added to another program already in place
• Writing software and operating manuals

Job Responsibilities:

• Supervise cold-store operations to ensure that picking & packing activities are executed accurately and efficiently.
• Ensure order accuracy before releasing goods for delivery
• Monitor inbound and outbound stocks, and ensure inventory is promptly and accurately updated in ERP system
• Manage stock transfer and adjustments
• Perform scheduled stocktaking and inventory checks and highlight discrepancies / anomalies.
• Identify, investigate and resolve inventory discrepancies and ensure they can be reconciled.
• Review the workflow and liaise with the respective department to put in place preventive measures to reduce stock loss
• Determine and highlight slow moving, obsolete and near expiry stocks in store for Management actions.
• Manage reconciliation of damage stocks and aging stocks
• Prepare & Submit Weekly Inventory Report to management
• Participate in internal and external audit stock takes
• Other Ad Hoc projects or responsibilities as required or assigned by Head of Operations

Other Requirements:

• Good planning & organizational skills
• Problem solving and good leadership skills
• Must have a working knowledge of GMP concepts and guidelines
• 5.5 Day work week

Education, Experience & Training

• 3 years of experience working in food manufacturing / cold store or similar environment
• Minimum 2 years of supervisory experience in food manufacturing / cold chain
• Possess a valid forklift license (preferable)
• Experience in Microsoft Navision is highly advantageous.

Responsibilities:

1. Preparation and distribution of sailing schedule, monthly rates tariffs and volume statistics to corporate customers.

2. Preparation of executive summaries/ cooperation feedback of corporate accounts.

3. Preparation and analysis of documents for monthly review meeting.

4. Compilation of monthly sales visits report.

5. Monitoring of the completion and timeliness of RFQ submission by pricing team, ensure that RFQ is submitted to corporate accounts by the deadline.

6. Liaising with offices/ agents in relations to customer enquiries.

7. Written/ verbal communication with corporate accounts for rates/ service enquiries.

8. Preparation of SOP guidelines for corporate accounts.

Requirements:

1. Well verse in Microsoft Office, Excel and Power Point.

2. Has good organizational and communication skills, is reliable, resourceful, meticulous, multi tasking and initiative.

3. Works with minimal supervision, manages own time effectively, maintains control over all current projects/responsibilities. Good follow up skill on all relevant issues.

4. Knowledge and experience in NVOCC business will be advantageous.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 5 days’ work week and overtime
• Duty Meal allowance and uniform allowance
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.
• Accounting and maintaining an accurate cash float.
• Any other ad-hoc duties assigned.

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in a team
• Work on weekends and public holidays
• Work day shifts and night shifts

The Executive, Operations Information System acts as a Data Analyst to lead data collection, data analysis, and data consolidation to provide key insights of the business in Singapore and Indonesia.

• Coordinating collection and consolidating of data
• Conduct data cleaning and vetting, check and verify data to ensure data input is accurate
• Apply analytical, statistical and operational research knowledge to transform data into insights to facilitate decision making.
• Prepare daily, weekly and monthly reports
• Report critical issues observed through information analysis
• Troubleshooting, researching and fixing issues
• To look into continuous improvement of data and business processes to improve efficiency and productivity
• Understanding internal department (civil, machinery, warehouse, workshop etc.) user needs and build, maintain and optimize systems & process together through the data acquired
• Other duties as assigned

Requirements:

• Degree in Business Management, Civil Engineering, Data Science, Information Technology, Information System
• At least 1 year of related experience
• Knowledge in Data Collection, Data Processing, Data Query
• Knowledge of statistical methods and techniques.
• Familiar with Microsoft Excel, Word, PowerPoint, MSSQL, PowerBI

JOB DESCRIPTION

Primary Function - ERP (SAP) Support Analyst

Provide SAP functional support to the Business as part of SAP L1 Support in Finance, Accounting, Sales, Trade Marketing, Supply Chain, Logistic, Procurement, Industry business streams.

Main Duties and Responsibilities

• Collecting business requirements
• Identify gaps, issues and work around solutions
• Investigate, analyze problems & provide solution together with HQ / Global Teams
• Provide training and user support as required
• Document functional designs for business flows in the system
• Perform/organize test cases
• Prepare/localize training guides/user manuals
• Integration with other Business Applications Systems into ERP System
• Join to project activities with HQ/Global Teams and vendor(s)
• Any other duties which may be assigned to you by your superior from time to time

JOB REQUIREMENTS

• Bachelor or Higher in Business, Computer Science, Computer Engineering, Industrial Engineering or related fields
• At least 3-year experience in any SAP S/4 Hana modules: SD, MM or FI in consumer electronic sales industry (holding SAP S/4 Hana proficiency / training certificate is a plus)
• Good Teamwork
• Ability to work creatively and analytically in a problem-solving environment
• Good communication (written and oral) and interpersonal skills
• Good command of English both written and spoken

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

With the rapid expansion of Delifrance Singapore, a concept of OUE Restaurants’ portfolio of fine dining and casual dining brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

At Delifrance Singapore, we are passionate about delivering unforgettable experiences to our guests, and we need you to help make that happen!

This role reports to the reporting manager and will assist in the following:

• Assist in driving sales performance on online channels
• Manage and respond to orders/enquiries on all e-marketplaces
• Provide professional, friendly and engaging service to ensure quality customer experience (inbound/outbound)
• Pursue sales opportunities, upselling of products and conversion of customers
• Assist with order fulfillment if needed, assembling and packing of catering products
• Communicate and coordinate with warehouse, logistics, finance and other support functions to ensure strong execution and service delivery
• Track orders and provide daily sales reporting/analysis
• Investigate and manage customer feedback and provide useful solutions to operational issues and other areas of improvement
• Assist in sales recovery processes
• Conduct price checks
• Work closely with marketing team in the execution of channel development activities through various platforms
• Assist in maintaining and updating online content, including submission of new listings for new product launches & product conversions on online platforms
• Assist in data entry, invoicing and general admin duties etc.
• Any other adhoc duties as assigned by Manager.

Requirements and Qualifications

• Min Diploma/Degree in Business, Marketing or related disciplines
• Possess great service attitude
• Passion for people & food
• Self-driven with a positive attitude to learn
• Able to work in a fast-paced environment under pressure
• Energetic team player
• Able to work 5.5 days per week (Mon-Fri in office; Sat work-from-home)

Personality and Competencies/Skills

• Passion for marketing and technology.
• Well-versed in e-commerce/digital marketing and how the Internet can become a strong asset to securing growing revenue.
• Strong communication and interpersonal skills.
• Attention to detail and a commitment to quality.
• Ability to work in a fast-paced environment.
• Strong teamwork and communication skills

HOW TO APPLY:

Don’t hesitate—hit that apply button! We can’t wait to meet you for an in-person interview!

Responsibilities:

· Coordinate and handling of daily Reefer Operations inside PSA Terminal

· Liaise with internal & external customers to ensure repair job carry out timely and efficiently

· Conduct warranty check and QA check on job done by technical team to ensure proper billing to customer

· Any other duties as assigned by Supervisor / Manager

Requirements:

· Min. GCE “O” / Nitec in Engineering or equivalent

· Proficient in Microsoft Office and Email

· Good interpersonal and communication skills and able to interact with people of all levels

· Willing to work on rotation shift including Sunday & Public Holiday

We thank all applicants for your interest and regret to inform that only shortlisted candidates will be notified

Join a team trusted by over more than 85,000 satisfied customers, boasting top-rated 5-star reviews on both Google and Facebook. We are a leading brand in Singapore which provide great employment benefits and good career growth.

*Immediate Vacancies*

• Basic up to $3,000 with yearly increment
• High Commission
• AWS bonus
• Bonus 2 times a year
• Annual leave up to 21 days
• Medical and Insurance Coverage
• Central working location
• Next to MRT Station
• Meals Provided
• Family Oriented Work Place Environment
• Exclusive Staff Benefits on our aesthetic treatments
• Career Progression to Senior Customer Service Executive

Job Responsibility

• Provide first level of support and customer service
• Provide quality customer service to customers over the phone or email
• Building rapport with clients from provided leads and sources through phone calls and text
• Administrative duties as required
• Send reminders to clients for upcoming appointments

Job requirement

• Minimum 1 Year(s) of experience in Similar Position
• Good interpersonal and communication skills
• Able to commit retail hours
• Able to converse in English and Mandarin (to answer chinese-speaking enquiries)
• Requires a sense of urgency
• Able to work independently with minimal supervision
• Good team player, positive attitude and willing to learn
• Interested Participants please submit your CV

At Majeton (a subsidiary of EssexBio), we are driven by our commitment to deliver “The Right Product for Health”. Our team of researchers and clinical experts utilise clinic feedback from practitioners, scientifically researched literature and top quality manufacturing as the foundation for all products.

We are seeking an industry-savvy and data-driven Sales and Marketing Executive to join our team. The ideal candidate will play a critical role in promoting our products and expanding our market reach and resonance.

Job Description

Strategic Marketing Development:

• Develop trade and marketing strategies aligned with company objectives.
• Keep updated with market trends, competitor activities, and consumer insights to inform strategies.
• Lead market penetration efforts for new product launches using multi-channel marketing approaches.

Sales & Marketing Communications:

• Conceptualize and develop effective sales and marketing communication materials (both still and motion graphics).
• Ensure accurate and timely updates of media platforms, including websites and social media.

Collaboration & Planning:

• Partner with sales and demand planning teams to ensure sales targets are met and forecast accuracy.
• Work collaboratively on new product development planning and launches.

Sales Performance & Business Reviews:

• Conduct business reviews with senior management and principals to align on objectives and ensure profitability.

Industry Representation:

• Represent the company at industry events, conferences, and networking opportunities to foster strategic partnerships.

Requirements

• Educational Background: Diploma in Marketing, Business Administration, Pharmacy, or a related field.
• Experience: Proven track record in sales and marketing, preferably in pharmaceutical or FMCG sectors.
• Marketing Skills: Successful product launches, multi-channel marketing strategies, and familiarity with design tools and digital platforms.
• Industry Knowledge: Strong understanding or adaptability to pharmaceutical products, regulations, and practices.
• Teamwork and Independence: Ability to work collaboratively and independently.
• Communication: Excellent verbal and written skills for presentations and networking.
• Analytical Abilities: Proficient in market data analysis to create actionable strategies.
• Operational Skills: Experience in demand planning, forecasting, and achieving sales targets to drive profitability.

What We Offer

• Competitive salary and opportunities for professional growth and development
• An exceptionally supportive and collaborative work environment
• The chance to make a meaningful impact in the healthcare industry

If you are a self-motivated and results-driven professional passionate to make an impact in the healthcare industry, we welcome you to apply!

ROLES & RESPONSIBILITIES:

• Foster a positive safety culture in the workplace, including off-site projects.
• Advocate for safety awareness and ensure that safety practices are embedded in daily operations.
• Encourage employee involvement in safety suggestions, safety committees, and hazard reporting.
• Organize and lead safety meetings to review risks and ensure compliance with safety protocols.
• Actively intervene in unsafe activities and operations to mitigate hazards and protect workers.
• Promote a culture of continuous improvement by identifying areas for safety enhancements and implementing best practices.
• Stay updated on changes in local, national, and international health, safety, and environmental regulations to ensure ongoing compliance.
• Liaise with regulatory bodies to ensure that the organization meets all legal requirements and avoids potential penalties.
• Develop, prepare, and maintain safety manuals that comply with safety regulatory standards, ensuring alignment with the company’s HSE policy and objectives.
• Maintain accurate records of safety activities, training sessions, audits, inspections, and incidents to ensure compliance with legal and regulatory requirements.
• Prepare regular safety performance reports for management, highlighting key metrics and areas for improvement.
• Ensure work sites maintain relevant certifications, such as ISO 14001 (Environmental Management), ISO 45001 (Occupational Health and Safety) and bizSAFE Star.
• Maintain and ensure the correct application of the Safety Management System (SMS) in line with internal, customer, and regulatory requirements.
• Ensure the proper implementation and regular update of safety management systems.
• Conduct regular reviews of the HSE Manual to ensure its effectiveness and adherence to company goals.
• Conduct internal audits and participate in the review of the Safety Management System.
• Prepare for management review meetings to assess the performance of the Safety Management System (SMS), recommend improvements, and ensure alignment with company goals.
• Investigate accidents, near misses, and unsafe activities, identifying root causes and recommending corrective actions.
• Support the investigation and reporting of accidents and incidents at work sites, ensuring timely and accurate documentation.
• Analyze safety data, such as accident reports, incident frequency rates, and near misses, to identify trends and take proactive measures to reduce risks.
• Use data to present recommendations for improving safety measures across the organization.
• Promote environmentally responsible practices, including waste reduction, energy conservation, and resource management, in line with ISO 14001 standards.
• Support site HSE teams in Business Continuity Planning (BCP) to minimize operational disruptions.
• Develop and maintain emergency response plans for various scenarios (fire, chemical spill, natural disaster, etc.), ensuring all employees are trained and prepared.
• Conduct regular drills to evaluate the readiness of staff and the effectiveness of emergency procedures.
• Ensure that all contractors and subcontractors comply with company safety policies and procedures.
• Review contractor safety plans and perform safety audits for external workers on-site.
• Perform regular site inspections for off-site projects, warehouses, and work locations, ensuring compliance with safety standards.

REQUIREMENTS:

• Registered Workplace Safety and Health Officer (WSHO) with MOM (Mandatory).
• Registered Fire Safety Manager (FSM) (preferred).
• Degree or Diploma in Environmental, Health, Safety, or a relevant field.
• Minimum of 5 years of relevant HSE experience, with knowledge of local statutory requirements and HSE standards, preferably within the aviation industry.
• Strong knowledge of Singapore’s environmental, occupational safety, and health regulations, including ISO 45001 and ISO 14001.
• Proficient in MS Office (Word, Excel, PowerPoint, etc.).

DESIRED PROFILE

• Able to work independently and collaboratively within a team environment.
• Strong facilitation, analytical, and problem-solving skills.
• Excellent interpersonal and communication skills, with the ability to build rapport and maintain positive relationships at all levels of the organization.
• Positive energy, high ownership of work deliverables, and a commitment to driving results.
• Disciplined and trustworthy when handling confidential information.
• Driven, self-motivated, and enjoys learning in a fast-paced environment.
• Flexible and adaptable to change, demonstrating resilience in dynamic situations.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

The successful candidate will administer and manage SUSS's academic programmes, support examination activities and take charge of the School's student activities as well as external liaisons.

• Coordinate student recruitment activities, school activities and student interviews
• Support examination and assessment-related matters including liaison with programme/external examiners/associate faculties/supervisors, Head of Programme and Examination Administration Department
• Liaise with course writers and developers on course development matters
• Liaise with external partners associated with the programme(s)
• General administrative duties such as collation of data, preparation of reports, information updates
• Organise events for students, marketing, talks, social and promotional events, etc.
• Manage ad-hoc projects

Job Requirements

• Degree holders with 1-2 years' relevant working experience
• Mature, meticulous and possess high level of discretion and integrity
• Effective interpersonal skills with excellent command of written and spoken English
• Resourceful team player who is able to work independently and display initiative
• Proficient in Microsoft Office applications and analytical skills like Excel spreadsheet computations and do data collation
• Ability to communicate well so as to act as liaison and help reach out to stakeholders, such as industry partners, Associates, and establish leads for new industry partners
• Proficiency in written and spoken Mandarin as the incumbent will be required to communicate & liaise with overseas students from China

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

We are looking for an Executive / Senior Executive, Organisational Excellence to join the team.

Responsibilities:

· Assist in delivery of lean training and execution of lean/process improvement projects with internal and external stakeholders.

· Support project coaching sessions with internal and external stakeholders on lean projects.

· Perform time studies and observations.

· Assist stakeholders in lean implementations and follow ups.

· Assist in data analytics and project documentation.

· Monitor project progress and ensure on track.

· Ensure sustainability of improvements by standardisation of implementations and tracking of measures.

· Presentation and reporting of project outcomes to relevant stakeholders.

· Provide administrative support for the division as needed.

· Undertake secondary appointments or duties as required.

Job Requirements:

· Degree in any discipline with at least 3 years of relevant experience in project management.

· At least 2 years of experience in applying Lean/Kaizen or Process Improvement methodologies. Formal qualifications of Lean or Six Sigma and experience with application in the healthcare industry will be an added advantage.

· Excellent written, communication and facilitation skills.

· Proficient in the use of Microsoft Office applications.

· Strong interpersonal skills, able to effectively collaborate and build relationships with internal and external stakeholders.

· A highly motivated individual and a good team player who is an advocate of continuous learning.

The Executive - Product Category supports in developing, implementing, monitoring, and evaluating marketing plans for multiple product ranges in the APAC region. This role aims to achieve sales objectives in the short to mid-term while ensuring product category growth and profitability. The executive will lead in driving the product category's targets, lead market insights, and manage the gated process of new product launches. They will serve as the central coordinator between various teams, including OHQ product planning, R&D, OHS sales, supply chain, and QA/RA/TCS, to drive product-related projects.

1. Strategic Marketing Support:

• Assist in the implementation and management of strategic marketing campaigns to support product category growth.
• Work closely with local marketing managers, sales teams, and business partners to help execute brand activation plans, focusing on promotion, pricing, place, and product.

2. Market Research Assistance:

• Support the collection and analysis of market research data to understand current market conditions and competitor activities.
• Assist in compiling market insights, including market landscape analysis and share of market tracking.

3. Product Category Support:

• Assist in tracking product category targets such as market penetration and sales performance.
• Support the identification of new market opportunities by working with engineers, designers, suppliers, and customers.

4. New Product Development Support:

• Aid incoordinating all phases of new product development, including research, design, pricing, marketing, sales, and distribution.
• Support the implementation of new product launches to ensure timely market entry.

5. Cross-Functional Coordination:

• Serve as the central coordinator between the OHQ product planning team, R&D, OHS sales, supply chain, and QA/RA/TCS teams for product-related projects.
• Help ensure alignment across teams for cohesive product strategy execution.

6. Budget Management Assistance:

• Support theexecution of marketing plans within the approved budget to optimize resource allocation.

7. Collaboration and Implementation:

• Assist in executing new product launch activities in collaboration with OHQ, sales, supply chain management, and QA/RA/TCS teams.
• Help ensure seamless implementation of product strategies by leveraging cross-functional support.

Job Requirements:

• Bachelor degree in business, marketing and/or engineering or equivalent professional qualification
• Academic working and thinking level
• Trained in some level of customer and market research and project management
• Independent self-starter with a strong sense of ownership
• Good knowledge of Microsoft Office (Word, Excel, Powerpoint)
• Proficient in the English language, both written and verbal

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Prepare schedule letters quotations for customers and follow up
• Coordinate with internal and external stakeholders to ensure work success.
• Input and maintain data in systems
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Organize and file documents according to established procedures.
• Any other duties assigned from time to time

Requirements

• Diploma in Business or related discipline
• Minimum 1 year of relevant experience
• Comfortable in communicating with clients
• Able to work well independently and in a team
• Comfortable working in an engineering environment
• Well-versed with Word, Excel, and process systems
• Attention to detail and accuracy.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

Successful Candidate will report to the Sales Team Leader

Responsibilities

• Process customer orders, plan, schedule deliveries and prepare shipping documentation.
• Attend to customer enquiries/complaints/feedback and liase with Sales for follow up.
• Provide effective communication and co-ordination between Sales and Customers.
• Plan & prepare purchase requisition to Purchasing/Procurement.
• Expedite Purchasing/Procurement/Sourcing for inward deliveries from suppliers to ensure on time deliveries to customers
• Liase with Store for outgoing deliveries to customers.
• Prepare and issue work orders to Store for assembly and packaging work.
• Assist Sales to update and manage customers project.
• Any other tasks as required for Sales department

Requirement

• Minimum GCE A levels or Polytechnic Diploma
• 1-2 years customer service experience and/or admin experience
• Must be proficient in Microsoft office applications (Excel/Word/Outlook)
• Good communication skills in English and Mandarin (written & spoken)
• Willingness to learn and ability to multi-task

Shortlisted candidates will attend a face-to-face interview and complete a short skills test for Microsoft office applications.

Reporting to the Deputy CEO, the Digital Marketing Executive will be responsible for developing and overseeing the company’s digital marketing initiatives to increase brand awareness and drive sales of our products and services.

This individual will work closely with other departments and regional offices to execute online advertising campaigns, conduct marketing & research, website management, and implement marketing initiatives toward sales conversions.

Duties & Responsibilities:

• Oversee and manage offline and online marketing campaigns via LinkedIn, Facebook, Instagram, YouTube & E-Store
• Design high-quality creatives for all media formats, including print media and artwork for online ad banners, mobile banners, infographics, social media, brochures, GIFs, and other promotional materials to drive promotions, engagement and grow follower base
• Develop and engage in the planning and execution of various digital marketing campaigns, including managing SEO, SEA, and SEM strategy and optimizing social media marketing
• Managing website content to fully utilize the website platform to market (create, update, and upload information)
• Review the website and digital platform analytics weekly to monthly to address where customers are dropping off, and test initiatives that will improve customer engagement. Identify an action plan to improve performance
• Plan, develop, and execute email marketing programs
• Stay up-to-date with industry trends and emerging technologies, devise strategies, and organize marketing events and trade exhibitions

The Successful Applicant:

• A degree or diploma in Mass Communication, Advertising, Business Administration, or Marketing is preferred
• Minimum 2 years of relevant work experience in Marketing, Advertising & Promotions environment, or a similar capacity. Prior experience in digital/advertising agencies will be an added advantage
• Familiar and fluent with digital/data tools, e.g., Google Analytics, BI tools, CRM/Marketing tools, etc, with the ability to generate, analyze and interpret data
• Excellent writing and communication skills
• Strong interpersonal skills and detailed individuals
• Experienced in commercial social media platform management
• Proficient in Adobe design tools would be an advantage
• Strong project management skills, with the ability to manage multiple projects simultaneously

We invite interested and qualified candidates to write in with your updated resume (MS Word Format) and your current and expected salary.

We regret that only shortlisted candidates will be notified.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

Key Responsibilities

• Work closely with CESG management and project leads to drive the documentation and amplification of CESG's projects and initiatives through communications, logistical, administrative and other functions
• Manage CESG's projects, including overseeing project records and claims, liaison with project stakeholders, and general administrative support
• Conceptualise and execute media outreach, involving managing the CESG webpage, content creation and production of media outputs/collaterals suitable for different audiences
• Events planning for public engagement
• Support CESG’s evidence-based projects, such as in conducting literature review, surveys and simple data analysis
• Prepare reports and slides for presentations
• Provide cross-functional support in CESG and SUSS activities

Job Requirements

• At least 3-5 years' work experience
• Bachelor's degree with practical experience in media communications and analytics
• Interested and skilled in the production and management of impactful content (editorial, visual and video) for different platforms and audiences
• Prior experience in project/account management and administration
• Able to effectively manage multiple projects, tasks and deadlines – prior experience in project and resource management
• Able to work collaboratively in a team to achieve desired programme results
• Excellent written and spoken communication skills suited to different audiences
• Takes initiative and good at problem-solving
• Meticulous and responsible, especially in producing high-quality work
• Prior experience in research and evidence-based community work is an advantage

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

Job Responsibilities

• Work closely with CESG leadership and project leads to drive CESG's evidence-based projects from development and implementation to reporting and communication phases.
• Manage CESG's research and evidence-based projects, including project administration, research design, literature review, data collection and analysis, documentation, reporting, and post-project engagement
• Develop, support and/or co-lead new projects relating to CESG's strategic priorities
• Plan and coordinate community outreach and advocacy activities
• Provide cross-functional support in CESG and SUSS activities

Job Requirements

• At least 3-5 years' work experience
• Graduate degree with strong people, administrative and logistics skills
• Prior experience in social science research and/or evidence-informed community-based projects
• Good research and analytical skills, with field experience and familiarity with methodological approaches and data analysis
• Able to effectively manage multiple projects, tasks and deadlines - prior experience in project and resource management
• Able to work collaboratively in a team to achieve desired programme results
• Excellent written and spoken communication skills suited to different audiences
• Takes initiative and good at problem-solving
• Meticulous and responsible, especially in producing high-quality work
• Prior experience in event planning and communications is an advantage

Apply now

We are looking for an individual who is passionate about business development in the renewable energy space.

Job Description:

· Generate new sales and develop a network of users on our digital platform

· Drive and follow up new sales lead

· Prepare and conduct sales presentations to clients

· Support documentation and sales fulfilment process including managing contracts and invoicing

· Prepare sales projections and planning

Requirements:

· Diploma/Degree in business/IT/engineering

· 1-3 years of business development experience.

· Resourceful team player in a dynamic sales environment

· Good presentation and communication skills

· Knowledge in renewable energy or platform operation is an added advantage

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

You will be the co-ordinator of the academic administrative and event support team of NUS College (Academic Affairs). You will ensure that events are run smoothly, as well as to handle academic administrative matters.

Duties and Responsibilities

• Manage academic events such as Commencement Ceremony
• Support Peer Mentor Programme
• Handle classrooms bookings for teaching
• Expected to handle systems, e.g., EduRec
• Assist in processing finance claims from students
• Provide academic support as assigned
• Involved in the planning, coordination and execution of events, including the Asian Undergraduate Symposium (AUS), a college-wide annual event
• Work with other administrative teams in the NUS College on cross-functional and shared duties

Qualifications

• Bachelor’s degree
• Ability to handle pressure, multi-task and work within tight schedules
• Meticulous, organised, resourceful, independent and enjoy challenges
• Good interpersonal, written and communication skills
• Enjoys interacting with faculty members and students
• A strong team player with the ability to build a collaborative working relationship with people at all levels
• Ability to do basic analytics (e.g., using Excel, PowerBI, etc.) should be an advantage, though no required
• Proficient in Microsoft Office applications.

Executive / Senior Executive (Customer Service, Sales Coordinator)

Duties and Responsibilities
1. Processing of Daily Orders
* liaise with QA Dept. on Customer’s specifications
* liaise with respective Production facilities’ planners on Customer’s order and
delivery schedules
* communicate/co-ordinate with customers, branch CS and Sales
* daily order entries

2. Preparation of Delivery/Shipment Documentations
* liaise with delivery drivers/freight forwarders on delivery/shipping matters
* liaise with Production Facility Packing on daily shipments
* booking of flights and preparation of shipping documents

3. Follow-up on Customer’s Complaints
* co-ordinate with customer on rejected goods issue
* preparation of Customer’s Complaint Form, replacement/refund arrangements

4. Follow-up with customers on spools, cases and antistatic boxes return

5. Follow-up/Update of Monthly Overdue payment

6. Monitor & Control of SMI Stock Retention Period and Month/End Stock
Reconciliation

7. Co-ordinate between company and overseas Branches on Credit Application/Renewal

6. General clerical duties, including e-filing, compilation of reports as and when required

7. Undertake any other duties that may be assigned by Superior from time to time.

Job Requirement

• Good interpersonal and communication skill
• Meticulous and attentive to details
• Sensitive to numbers
• Multi-task and able to work in fast pace environments

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 19439 Executive / Senior Executive (Customer Service, Sales Coordinator) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

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Job Scope

• Assist the Marketing Director in all digital marketing tasks.
• Develop and execute strategies to help build and grow the followers across all of the company’s social media platforms.
• Manage and liaise with vendors to ensure the company's website is consistently updated with accurate information, up-to-date content, and a seamless user experience.
• Oversee the company's online social media platforms, manage and schedule create assets to be posted on different platforms, ensuring regular updates of the latest promotions and information.
• Conceptualize and design visually appealing and effective creatives for digital media, including promotional materials, social media graphics, videos, and presentations based on team’s direction and brief.
• Assist in content creation and copywriting for all of the company’s social media platforms.
• Manage and work with external vendors and temp staff on all marketing campaigns (TikTok, WhatsApp, Mailchimp, Class Dojo, Facebook, Google, Instagram, Xiao Hong Shu, YouTube, LinkedIn, and etc.)
• Engage with customers via our digital platforms by promptly sharing tagged videos and stories, and promptly responding to inquiries, reviews, comments and feedback through DMs on all platforms, email, Facebook, Instagram, and Google Business.
• Any other tasks, administrative duties or ad-hoc projects as assigned by direct manager.

Requirements

• Bachelor's degree in Digital Marketing, Communications, Business Administration, or a related field
• Relevant experiences (Preferably worked as Social media executive / Graphic designer cum social media marketing etc.)
• Proficiency and experience in content creation and project management for digital marketing is a plus point.
• Experience with Cap Cut, Canva, Adobe Photoshop, Illustrator, InDesign.
• Working days: 4 weekdays and 1 weekend
• Working Hour: 10.20am – 7.20pm (weekdays)
• Working hour: 8.30am - 6.30pm (weekends)
• Work Location: In person at Tiong Bahru office.