Job Description:

• Perform full set accounts including General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), and audit schedules
• Review invoices posting and process payments
• Intercompany billings and manage intercompany transactions and reconciliation
• Review staff claims to ensure it is accurate and supported before payment is made
• Cashflow monitoring
• Handle fixed assets, addition, disposal, and depreciation
• Prepare corporate tax, liaise with tax agent on the tax filing
• Prepare and submit quarterly GST return
• Liaise with external auditors on annual audit and attend to queries/requirements
• Analysing financial information and presenting findings
• Handle other ad-hoc financial and accounting tasks as and when required

Job Requirement:

• At least a Diploma in Accounting
• At least 1-3 years of relevant experience in an accounting role for account executive.
• Proven ability to manage full sets of accounts effectively
• Experience with consolidation processes and audit is an advantage
• Proficient in accounting software such as MYOB and Clinic Assist Software is a plus
• Strong teamwork skills, initiative, and ability to work independently with meticulous attention to detail

JOB DESCRIPTION

• Develop and schedule engaging content for social media platforms
• Manage and update the company’s social media profiles
• Monitor social media channels for customer inquiries and comments, responding promptly
• Plan and execute social media campaigns to promote products, services, and events
• Collaborate with the marketing team to align social media efforts with overall marketing strategies
• Track and analyze the performance of social media campaigns using analytics tools
• Prepare reports on social media activity, engagement, and growth
• Engage with followers by liking, commenting, and sharing relevant content
• Foster community growth by interacting with the audience and encouraging user-generated content
• Stay updated on social media trends, tools, and best practices
• Implement new strategies to keep the company’s social media presence innovative and effective

JOB REQUIREMENT

• Minimum Diploma and above
• Strong communication and writing skills
• Proficiency in using social media platforms and management tools
• Creative thinking and ability to develop engaging content
• Hardworking with high initiative and willing to take on new challenges

We are seeking a proactive and organised Marketing Executive for Product Marketing & Marcomms Support to join our team. In this role, you will be responsible for supporting product marketing efforts, executing marketing communications (Marcomms) strategies, and organising events to promote our corporate brand and products. You will work closely with various teams to develop compelling messaging, manage marketing materials, and ensure the successful execution of events and campaigns.

Key Responsibilities:

• Planning, development and execution of marketing communication strategies and campaigns.
• Develop, refine and maintain product positioning, messaging and key value propositions.
• Create and manage marketing collateral such as product brochures, sales decks, presentation slides, demonstration kits, factsheets and white papers.
• Coordinate and organise internal and external marketing events, webinars and trade shows, ensuring seamless execution from start to finish.
• Coordination and execution of product launches and updates, ensuring timely and effective communication across all platforms.
• Track, monitor and analyse the performance of product marketing initiatives and campaigns such as sign-up rates and leads generation, providing insights for optimisation.
• Support corporate marketing and communications in managing public relations, social media outreach and internal communications.
• Responsible for corporate website and all social media platform contents including content development, website design, maintaining and updating of contents.

Requirements:

• Bachelor’s Degree or Diploma in Marketing, Mass Communications or equivalent.
• Minimum 3 years of working experience in marketing communications, product marketing, event management, and related fields is required for this position.
• Strong understanding of corporate and product marketing strategies and how to create content that drives engagement.
• Demonstrated ability to create compelling graphics, promotional materials, and videos that support marketing objectives.
• Knowledge of digital marketing platforms, social media strategies, and email marketing tools.
• Proficiency in design software (e.g. Adobe Creative Suite) and video editing tools (e.g. Adobe Premiere, Final Cut Pro, etc.) is a definite advantage.
• Ability to prioritize and manage multiple projects with attention to detail and deadlines.
• Strong written and verbal communication skills with the ability to present ideas and collaborate effectively with cross-functional teams.
• Candidates with software or technology experience is an added advantage.

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

About Us:

At BYD Singapore, we're driving the future of sustainable transportation with cutting-edge electric vehicles that combine advanced technology, stylish design, and unmatched performance. As a fast-growing company committed to reducing carbon footprints and revolutionizing the automotive industry, we’re looking for a dynamic NPS Executive to join our team and help accelerate our brand’s growth.

Roles & Responsibilities:

• Manage and handle BYD Vehicles, Net Promoter Score. This include but not limited to:

1. Analyze customer complaints, and refine product and service improvement points.
2. Regularly produce analysis reports, report to the company, and provide decision-making direction for the company.
3. Establish customer complaint handling standards and processes, track the progress of dealer complaint handling, and evaluate the closed-loop handling effect.
4. Conduct research & survey on customers, distributors and their aftersales.
5. Score & compare performance, analysis sector & propose improvement.
6. Provide an overview of BYD NPS landscape.
7. Conduct NPS operation check.
8. Manage NPS database.

Job Requirements:

1. Degree or Diploma in Business management, marketing, business administration or engineering.
2. 5 years working experience in automotive distributor/dealer environment.
3. Conversant with Microsoft office, words, excel, power point etc.
4. Those with software and IT knowledge is preferred.
5. We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking clients (spoken/written).

We’re Hiring: Sales Executive

If you’re a motivated, creative, and results-driven individual, we want YOU to join our dynamic team!

Key Responsibilities:

Sales Support

• Identify leads, connect with prospects, assist in follow up and closing the deals.
• Prepare compelling sales presentations, proposals, and contracts.

Marketing Assistance

• Assist in the development and execution of marketing campaigns
• Assist in creating content for social media platforms
• Conduct market research to identify trends, opportunities, and competitor activities
• Help manage website content updates and digital marketing activities

Event Planning & Coordination

• Support in organizing promotional events, webinars, and trade shows
• Assist with event logistics, attendee engagement, and post-event reporting

Analytics & Reporting:

• Provide insights on sales performance, customer feedback, and campaign effectiveness

Requirements:

• Degree/diploma in Marketing, Business, Communications, or a related field
• Proficiency in MS Office (Excel, Word, PowerPoint) and basic familiarity with marketing tools (e.g., Mailchimp, Canva, Google Analytics) is a plus
• Strong verbal and written communication skills
• Creative thinking with attention to detail and a keen interest in current marketing trends
• Highly organized, proactive, and eager to learn
• Comfortable working both independently and as part of a team
• Ability to multi-task and manage time effectively
• Fresh graduates are welcome to apply

Working Schedule

• Days : Monday-Saturday

Ready to make your mark? Apply now and start building a future full of opportunities with us!

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

This person will be working at the NUS Centre for Biomedical Ethics on the CENTRES (Clinical Ethics Network + Research Ethics Support) project. CENTRES was established in 2009 and has been funded by the Ministry of Health since its founding. CENTRES is a networking and training platform to enhance capabilities of healthcare professionals and clinical ethics committees in Singapore.

We offer a range of educational programmes targeted at members of clinical ethics committees, and more broadly healthcare professionals. These programmes are delivered fully online, hybrid (online and in-person) and fully in-person. This person will report to Dr Sumytra Menon, CENTRES Co-Director, and work closely with CBmE’s Head of Administration, Ms Connie Wu.

The main purpose of the job is for the person to provide effective administrative support to enable the CENTRES team to carry out its educational programmes and build its networks. A sliver of the administrative work will be department related.

The position is for 2 years, with the possibility of renewal if performance is satisfactory.

Responsibilities

1. Coordinates and manages the administration of our various programmatic activities. The detailed tasks include (not an exhaustive list): - engaging effectively and sensitively with partners and stakeholders
   - managing our learning management system and ensuring participant satisfaction
   - proactively ensuring website content is updated
   - managing activity registration
   - providing onsite and/or online administrative support for our in-person, online and hybrid activities
2. Maintains comprehensive and updated records of our programmatic activities including partner and participant details, teacher information, and feedback reports, and organizes it in a user-friendly and effective manner for stakeholders.
3. Coordinates the collection, compilation, and analysis of training programme data and drafts statistical and narrative reports that are user-friendly and effective for stakeholders.
4. Responsible for comprehensive and accurate quarterly financial and administrative reports right up to submission to the CENTRES Co-Director: - Maintains accurate bookkeeping and records of financial accounts on a monthly basis, and assists with financial reconciliation.
   - Processes expenditures, invoices and other financial transactions on a rolling basis.
   - Understands the terms of the grant and alerts the CENTRES Co-Director if proposed expenditures are not concordant with those terms.
   
5. Drafts and updates standard operating procedures to enable the smooth conduct of our programmes and the efficient management of our financial accounts.
6. Creates the materials to promote programmatic activities in various media such as print and online.
7. Ensures that our processes comply with NUS & MOH guidelines.
8. Perform other related duties incidental to this job description.

Qualifications and Experience

• A degree in any discipline, with at least 3 years working experience.
• Candidates with no experience, or those with less than 3 years working experience, who are analytical thinkers, fast learners, detailed-oriented, and focused may be considered.
• Experience in budgeting and grant management principles preferred.
• Project management experience a plus.

What we are looking for

This role involves managing multiple, evolving and overlapping work activities and priorities, in a collaborative working environment, so the person should be someone who is able to drive execution and outcomes with the right balance of technical proficiency and emotional intelligence:

• Highly adaptable, and thrives in a fast-moving and constantly evolving environment
• A team player who collaborates well with others, and who responds to colleagues and stakeholders with the intention to provide an excellent service
• A superb problem-solver with excellent analytical and critical thinking skills
• Able to switch between being detail-oriented and more macro thinking
• An excellent communicator (written, verbal and presentation skills), who is sensitive to the needs of stakeholders, and can engage with all organizational levels
• Able to deliver high quality work in tight timelines, with excellent follow-up and follow-through, including applying learning and experience for continuous improvement
• Accountable and responsible for their own work
• Flexible, patient and has a strong work ethic
• Self-motivated and takes the initiative but knows the limits of own authority
• Excellent at managing time, including ability to multi-task, organize & prioritize, in coordination with the Reporting Officer
• Interested to learn to improve their knowledge and abilities
• Able to work successfully and thrive professionally in an in-office or hybrid working environment (office and at home)
• Able to work occasional weekends and/or evenings to support training programme activities.
• Proficient in Microsoft applications, and confident using online systems

• Handle planning and deployment of crane operators and drivers;
• Direct drivers, advising them on all loading and unloading of consignments and goods;
• Respect the law on road traffic and the traffic of goods;
• Provide accurate routing information to ensure that delivery times and locations are coordinated effectively
• Ensure proper submission of documentation by crane operators and drivers;
• Report and monitor equipment breakdown and repair status;
• Handle office and booking Hotline;
• Handle all admin duties relating to crane deployment;
• Undertake other admin duties which includes issuance of Purchase Requisition/Purchase Order, compilation of data for monthly reporting;
• Perform ad-hoc duties as assigned.

Job Description & Requirements

Roles and Responsibilities

- Provide administrative support in the management and operation of tours, regular programming and museum related events

- Liaise with clients to understand enquiries and requirements

- Respond and liaise with clients independently via email

- Co-ordinate with attractions and external vendors in planning of tour itineraries

- Work closely with senior management to improve the tour management processes and SOPs

- Regular statistical analysis: collect, analyse and summarise market/visitorship data and trends

- Undertake other essential administrative duties, providing assistance to other internal departments, e.g. training support, staff welfare, and other necessary essential work

Requirements

- Possess at least GCE 'A' Levels / Diploma in Tourism or related field

- Work experience in a similar field will be an advantage

- Good working knowledge of MS Word, Excel, PowerPoint and Zoom

- Good communication skills (spoken & written), a team player and willing to learn

- Responsible and able to work independently with minimum supervision

- Singaporeans & Singapore PR to apply

Nature of Work

• 5-day work week
• Must be willing to work weekends / public holidays if necessary
• Able to commit to a minimum period of 2 years

Job Highlights

• We provide opportunities for career advancement within the firm
• We advocate a safe working environment for all our employees

Key Responsibilities

• Managing evaluating and reporting on warehouse and supply chain efficiency.
• Tracking and coordinating storage and timely delivery of goods and materials.
• Verifying purchase orders, inventory and deliveries.
• Review work-flow and processes.
• Initiate and lead continuous work improvement projects.
• Setting and monitoring KPI of key processes.
• Other tasks as assigned by supervisor.

Requirements

• MinimumDiploma in Supply Chain or related fields.
• Familiar with supply chain technologies and IT systems.
• Strong working knowledge of supply chain operations and management.
• Must have interest in a total system development.
• Able and keen to practice business acumen would be an advantage.
• Problem solving skillset is a must.
• Knowledge in SAP or Ariba will be an added advantage.

Only shortlisted candidates would be notified.

EA License Reg No: R1329906

Registration: R2211062

Our client is looking for an experienced Operations Executive to join their Supramax / Handymax team. In this role, you will manage and coordinate the operations of voyage and time charters, working closely with clients to ensure smooth shipping processes.

Key Responsibilities

· Monitor and Coordinate Charters: Oversee the operations of voyage and time charters.

· Client Communication: Liaise with ship owners and charterers to ensure smooth voyage operations.

· Claims and Demurrage: Manage and resolve claims, including handling demurrage issues.

· Charter Documentation: Prepare and draw up charter party agreements.

Ideal Candidate Attributes

· Smart, articulate, and has strong communication skills.

· Customer-oriented with a proactive approach.

· Able to work independently and handle responsibilities with diligence.

· Hardworking and detail-oriented.

Job Responsibilities:

• Assist in recruitment process such as job posting, short listing and scheduling of suitable candidates for interview.
• Onboarding and Offboarding for Employee.
• Coordinate and administer training & development programs including submitting of claims/training grants to various government agencies.
• Document control representative for ISO.
• Payroll function.
• Work Pass Application, Renewal and Cancellation.
• Handles matters related to general worker such as dormitory arrangement, update residential address via MOM OFWAS system, CSOC, Coretrade, levy waiver, medical checkup for new hire and monthly renewal workers.
• Matters related to MYE application.
• Conduct and complete market surveys from MOM, IRAS, CPF, WDA and various HR related surveys.
• Other ad-hoc duties as assigned by the Management.

Job Requirements :

• Min 3 years of related experience in Construction Industry
• Strong knowledge in local employment laws and practices
• Able to meet deadlines
• Possess good communication and interpersonal skills

Role Description

This is a full-time on-site role for a Human Resources Executive at Lim Kim Hai Electric Co (S) Pte Ltd in Singapore. The Human Resources Executive will be responsible for HR management, HR operations, employee relations, HR policies, and overall human resources functions for another subsidiary company (located at hill view) for 50 headcount. They will handle day-to-day HR tasks and collaborate with various departments to ensure effective HR practices and policies are in place.

* Administer and execute the full spectrum of HR and Administration process

* Maintain and update employee’s records such as salary adjustment, biodata

* Payroll Administration and leave system. (CPF submission, Tax clearance)

* Handle recruitment process include sourcing, filtering, arrange interview, offering candidate.

* Apply / renew / cancellation of the relevant work passes for foreign workers

* Handle employees’ enquiries on staff benefits and schemes, employment certification, etc

* Insurance claims for medical and work injury incidents

* Medical claims/ insurance claims/ allowance claims.

* Perform recruitment activities to ensure right candidates are selected

* Liase with stakeholders and arrange company introduction programm and exit interviews

* Coordinate and consolidate bi-annually performance appraisal exercise to evaluate employees’ performance

* Administer and monitor claims (eg. Transport, entertainment, telecommunication, etc.)

* Training registration and training grant application

* Admin support for building maintainance, sustaibility, utility & other admin related duties

* Any other ad-hoc duties as assigned

What we are looking for in you:

• Minimum Diploma in any field. (Candidates specializing in HR will have an advantage)

• At least 2-3 year(s) of working experience in the related field is required for this position.

• A team player with excellent interpersonal and organizational skills

• Effective oral and written communication skills

• Ability to multitask and enjoy challenges

• Able to exhibit a high level of confidentiality with a keen sense of ethics

• Proficient in Microsoft Office and payroll software

• General knowledge of various employment laws and practices will be a plus

Highlights and Benefits of the Position:

Working Location :

* 63 Hillview Ave, Lam Soon Industrial Building, Singapore 669569

* Operation Hours : 8 am - 5.30pm (5 days work)

* Meal Provided excluded wednesday

· Generous compensation package to include twice performance bonus a year, quarterly incentive schemes and annual profit sharing

· Medical and Insurance Coverage, Include TCM & dental benefits

· Relevant training and invaluable experience. This is a unique opportunity to expand your career and enhance your resume. Paid relevant training is provided to employees to ensure full success.

· Free parking

· Work for a company that cares about you. We would not be successful without our valued employees which is why we invest in our employees’ personal well-being and professional growth.

Job Description:

• Full awareness of local Health Products and Medical Device Act and their regulations relevant to the business through regularly checking HSA websites and attending HSA briefings;
• Communicate changes and new requirements to management;
• Request and submit documents for product registration and amendments applications;
• Follow up on submitted applications and reply input requests from the authority;
• Meet, discuss and negotiate with HSA regulators on matters pertaining to product registrations;
• Have working knowledge of current products sold and keep abreast of new product launches by having regular update meetings with all the selling division managers;
• Assist Senior Manager, Regulatory Affairs for matters pertaining to regulatory affairs as and when required;
• Communicate with manufacturers, the local regulatory requirements, in order to facilitate the provision of appropriate documents for submission to HSA for product registration/amendments and compliance to local regulations;
• Work with regulatory partners/distributors to obtain successful registration of new products.
• Coordinate, facilitate, monitor, and track all regulatory activities in each market,
• Comply with reporting requirements of local authority
• Regulatory reporting for recalls, FSCAs, Adverse Events and complaint handling;
• Ensure compliance with GDPMDS;
• Ensure conduct of business according to local regulations for medical devices;
• Participate in GDPMDS internal and external audits
• Maintain and update regulatory-related databases, SOP
• Registers complaint with samples to manufacturer. Follow-up on reply from manufacturer.
• Any other duties assigned

Professional Competencies:

• General Degree (preferred in discipline of Biomedical Science or Biomedical Engineering)
• Preferred 1 year working experience or completion of Internship in the related field
• Familar with local and regional regulatory affairs requirements (medical devices)

Personal Competencies:

• Good interpersonal relationship skills
• Good written and verbal communication skills
• Project Management Skills
• Good organization skills
• Team spirit, Proactive, motivated, self starter

Salary range differs according to seniority.

Role Overview:

We are seeking an energetic and highly motivated Events Executive to join our dynamic team. As an Events Executive, you will play a crucial role in coordinating and executing various events, ensuring seamless delivery and exceeding clients’ expectations.

Key Responsibilities:

• Maintain effective client relationships, ensuring that all clients’ needs are listened to, understood and responded to in a timely manner.
• Clear communication to the client regarding roles and responsibilities, scope, budget, schedules and project status.
• Management of budget, schedules and project status.
• End-to-end event operations, including venue sourcing, securing third party costs, onsite event management, etc.
• Manage event registration and attendee communication, including tracking RSVPs, managing ticket sales, and responding to inquiries.
• Develop detailed event plans, timelines and budgets to ensure all aspects of the event are planned and executed seamlessly.
• Guide the development, writing and presentation of project proposals, schedules and plans.
• Collaborate with creative and projection teammates to ensure the integrity of work.
• Support Account Managers to build the agency’s account portfolio through new business pitches.

Requirements：

• Minimum 2 years of relevant experiences in an events, marketing or creative agency.
• Curious, with a deep interest in culture and an appreciation for the experiential.
• Excellent command of English, with the ability to convey thoughts in a succinct, thorough manner.
• A team player who thrives in a fast-paced environment with the ability to adapt to last minute’s changes.
• Good organizational techniques with meticulous attention to details.
• Proficient in basic Outlook, Microsoft Word, Excel, PowerPoint and Keynote.
• Able to work flexible hours and travel as needed for events.

Why Join Procon? At Procon, you'll be part of a team that's dedicated to breaking the mold and creating unforgetable experiences. If you're passionate about connecting brands with their audiences in innovative ways and have the skills to manage and grow client relationships, we'd love to hear from you.

Nearest MRT: Pasir Panjang Station

Working Hours: Monday to Friday; 10am-6pm

Benefits: Variable bonus, dental & medical benefits

Responsibilities

· To be responsible for Quality Assurance matters

· To provide accurate course information, including funding terms and conditions to sales team, learners and corporate clients

· To administer learner satisfaction surveys

Qualifications

· Degree in any major

·Excellent command of written and spoken English

· Pleasant disposition with strong communications skills

· Experionce in training industry or quality assurance is an added advantage

Responsibilities:

1. Develop and execute procurement strategies for food ingredients, ensuring alignment with company goals, quality standards, and regulatory requirements.

2. Identify, evaluate, and select reliable suppliers/vendors based on criteria such as price, quality, reliability, and delivery timelines.

3. Conduct market research and analysis to stay updated on food ingredient trends, prices, and availability, and provide insights to the management team.

4. Negotiate contracts, terms, and conditions with suppliers to secure favorable pricing, favorable payment terms, and ensure long-term partnerships.

5. Collaborate with cross-functional teams, including R&D, production, quality control, and finance, to understand ingredient requirements and ensure smooth procurement processes.

6. Manage supplier relationships, conduct regular supplier performance reviews, and address any issues or disputes that may arise.

7. Monitor and track supplier performance, including on-time delivery, quality control, and adherence to contractual obligations.

8. Continuously evaluate and optimize the procurement process to improve efficiency, reduce costs, and enhance overall supply chain performance.

9. Ensure compliance with relevant regulations, policies, and procedures related to procurement and food safety.

10. Prepare reports, metrics, and analysis related to procurement activities, supplier performance, and cost savings.

11. Any other duties assigned by the management.

Qualifications and Skills:

1. Bachelor's degree

2. Proven experience of 2-3 years in procurement within the food industry, preferably in food ingredients.

3. Strong knowledge of food ingredient specifications, market trends, and sourcing strategies.

4. Excellent negotiation and vendor management skills, with the ability to build and maintain strong relationships with suppliers.

5. Sound understanding of procurement processes, contract management, and supplier performance evaluation.

6. Proficiency in using procurement software and tools for data analysis and reporting.

7. Strong analytical and problem-solving abilities, with attention to detail and accuracy.

8. Effective communication and interpersonal skills, with the ability to collaborate with internal teams and external stakeholders.

9. Result-oriented mindset with the ability to work independently and meet deadlines.

10. Familiarity with food safety regulations and quality control practices is an advantage.

Your duties as E-Commerce Executiveare as follows:

· Drive sales performance of the e-commerce platform

· Manage and execute promotional campaigns & activities

· Provide insights on customer shopping trends to support assortment selection, mechanics and identify assortment gaps

· Ensure good customer service by addressing and timely resolution of customer issues or comments

· Work closely with demand planning and warehousing teams in order to ensure smooth order fulfillment

· Provide analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance

· Analyse sales performance by store, by brand & by sku to improve space productivity

· Other ad hoc activities to support the business that the management deemed necessary to grow the business

· Design of category & promotion banners to support campaigns

· Work closely with E-commerce partners to ensure brand performance

We are looking for someone to manage merchant onboardings, and all merchant requests from end to end. You will solve issues quickly, maintaining high standards in all interactions, and driving customer satisfaction and NPS up up up.

Role information

- Team: Customer Ops

- Role: Junior Customer Ops Executive

- Location: Singapore

- Working hours: This role is a full-time role, regular office hours apply.

Responsibilities

- Handle new customer onboarding from end to end, and ensure Atlas is set up perfectly.

- Build sustainable relationships and trust with customer accounts through open and interactive communication.

- Supervise incoming messages from merchants and make sure they’re resolved with high standards.

- Provide accurate, valid and complete information using the right methods/tools.

- Supervise customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

- Identify and assess customers’ needs to achieve satisfaction.

- Meet personal/customer ops team performance targets.

- Keep records of customer interactions, process customer accounts and file documents.

- Follow communication procedures, guidelines and policies.

- When needed, supervise logistics for ongoing delivery orders, if any.

- Take the extra mile to delight customers.

- Any other ad hoc tasks as assigned from time to time.

Requirements

- Proven experience dealing with customers or outstanding ability to learn.

- Experience managing customer-facing projects. Have an air-tight task management system.

- Proven experience managing projects or outstanding ability to learn.

- Ability to start and get things done.

- A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.

- Focus on delighting customers. Does the CEO pay the bill? No! The customers pay the bill.

- Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness.

- Be extremely reliable. Always do what you say you will do. Don’t give bullshit excuses. Don’t make the same mistake twice.

- Possess a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.

- Communication. Speaks and writes clearly and articulately.

- Lives in Singapore and has a valid working pass.

Service levels of the team

- Achieve NPS (Net Promoter Score) of 80.

- Achieve <5 mins wait time for messages across the team.

- Be able to onboard 5 merchants per week.

- Achieve average resolution time of <1 hour.

- Write everything that needs to be done or remembered down.

- Process 100% of tasks/messages every day (Whatsapp, Linear, Slack, Gmail, Front, Aircall, etc).

What’s in it for you

- Work with a fast growing, at the same time, lean and mean team, to make real world impact.

- Have a lot of ownership and drive your own results and progression.

- Smart people who sweat the details and push for the highest standards.

- Training and in-house opportunities to help you grow.

- Other benefits include a competitive compensation package, birthday leave and sick leave.

How to apply?

- Email [email protected], cc [email protected].

- Read this important memo first: atlaskitchen.notion.site/Atlas-is-hiring-10X-people-be57413d013f441fa02a6afc856ea04b.

- Start email with “Hey Customer Ops team”.

- Make a sentence with the words “alpaca” and “diamond”.

- Attach your resume or LinkedIn profile.

Job Description

Main Responsibilities

Be a central point of contact for the business operations manager and employees, delivering customised and forward looking solutions, programs and policies to tackle issues faced by the Company.

• Be a guidance on the application of HR policies, procedures and standards.
• Work closely with the HR Shared Service team to drive continual efforts to improve the HR delivery services.
• Conduct new employee induction program
• Conduct employee satisfaction survey and exit interview to improve existing welfare
• Work closely with People Development team to improve the competency of the employees and especially the development of skills and mindsets of the Managers.
• Work closely with Talent Acquisition and propose innovative ideas to attract and retain talents.
• Be an effective Employee Champion; leading and sustaining Employee Engagement activities that enhance the employee experience in Paradise.
• Produce timely accountability reports and provide quality counsel on human resources issues.
• Drive HR projects assigned and act as a key advisor to your management team in the business unit.

Requirements

· Possess minimum a bachelor degree in any discipline.

· Effective communication skills

· Have at least 5 years of HR business partnering experience in a service industry and in food and beverages is an advantage.

· Assertive and confident in your delivery and execution of radical HR solutions.

· Able to work in a fast paced environment, committed and to flexible work hours.

· Have unbelievable passion, perseverance to overcome teething issues

· Have practical management of people issues, especially for rank and file level.

· Good skills and knowledge of multiple human resources disciplines – talent acquisition (both rank and file), employee retention, employee relations, disciplinary and grievances, compensation practices and managing diversity.

Position Summary:

The Senior Accounts Executive will manage comprehensive accounting functions at a managerial level to ensure operational excellence, accuracy in financial reporting, and compliance with regulatory standards. This position demands strategic planning, leadership, and hands-on execution to optimize the company’s financial performance.

Key Responsibilities:

Accounts Management:

1. Advanced Financial Reporting:
   - Prepare, review, and present financial statements, including profit and loss accounts, balance sheets, and cash flow reports.
   - Conduct financial analysis to identify trends, risks, and opportunities to support decision-making at the managerial level.
2. Budgeting and Forecasting:
   - Develop and manage annual budgets in collaboration with senior leadership.
   - Prepare financial forecasts to guide strategic planning and investment decisions.
3. Accounts Payable and Receivable Oversight:
   - Supervise invoicing, collections, and vendor payments to ensure timely processing.
   - Ensure accurate reconciliation of financial transactions and bank statements.
4. Tax and Compliance Management:
   - Ensure accurate tax filings and compliance with local and international financial regulations.
   - Manage relationships with external auditors, tax advisors, and regulatory bodies to ensure audit readiness and compliance.

• Retail Chain (IT Products / Gadgets)
• Basic Salary: $3000 - $3500
• Full Benefits (AWS + Staff Discount)
• 5 day (Office Hours)
• Location: Serangoon

Responsibilities:

• Source and procure new products to meet business needs.
• Prepare and issue Purchase Orders (PO) accurately and on time.
• Build and maintain strong relationships with suppliers to ensure seamless operations.
• Collaborate with internal stakeholders and address potential issues that could impact business performance.
• Stay updated on market trends and competitor strategies to inform purchasing decisions.
• Prepare detailed reports and updates as required.
• Monitor inventory levels, manage stock replenishment, and oversee stock aging to optimize inventory turnover.

Requirements:

• Diploma in Business or related.
• Min. 1 year of relevant Purchasing / Merchandising of Consumer Products experience.
• Proficiency in MS Excel and Office, SAP.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

Job Overview:

The Customer Sales Executive is responsible for providing exceptional service and support to assigned key accounts. The role involves managing client inquiries, troubleshooting issues, and ensuring that clients receive the highest level of satisfaction with the company’s products and services. The Customer Sales Executive serves as the primary liaison between the client and internal departments, helping to maintain strong, long-term relationships.

Key Responsibilities:

· Client Support and Relationship Management:

• Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
• Provide prompt and accurate responses to client queries regarding products, services, and order status.
• Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Order Management and Coordination:

• Manage and process client orders, ensuring accuracy and timely delivery.
• Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
• Monitor the progress of orders, resolving any issues that may arise.

· Issue Resolution:

• Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
• Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Client Feedback and Reporting:

• Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
• Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Collaboration and Cross-Department Communication:

• Work closely with the sales and account management teams to ensure alignment on client strategies.
• Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

Requirements:

· Education:

• Min. a Diploma in Business, Communications, or a related field is preferred.

· Experience:

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.

· Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Key Competencies:

• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

Global Vision Multimedia (GVM) is a regional most trusted end-to-end provider of multimedia delivery solutions for audiovisual, broadcast media, information technology and other related fields that utilize multimedia technologies.

Ranks 8th of 500 Top fast-growth companies in the Asia Pacific. (Source : Financial Times)

https://www.ft.com/high-growth-asia-pacific-ranking-2021

We are now looking to drive rapid expansion across Asia, and looking for a highly motivated candidate to join our talented and passionate team based in Singapore.

As a member of the GVM's Sales Team, you inspire leading MNCs, education and government agencies to work smarter with Multimedia technologies. You advocate the innovative power of our solutions to make organizations more productive, collaborative, and mobile.

We offer the right candidates with good career path growth in a good cohesive working environment.

Responsibilities

• Handle quotations, orders as well as correspondence and fulfil customer needs to ensure satisfaction
• Understand customer needs, keep client updated with new solutions, bring valuable solutions to client continuously
• Maintain good working relationship with customers to ensure high customer retention and significant potential growth
• Register leads generated in CRM promptly and accurately
• Ensure quotations, PO based on customer requirements and executed timely and accurately
• Ensure specifications, drawings and any related documentation are documented in proper manner
• Assist in the preparation of tender documents.
• Liaison with cross functional team to arrange shipment to customer/suppliers, track orders to ensure timely delivery of shipment
• Generate report as and when required
• Handle customer inquiries and complaints promptly, conduct troubleshooting
• Work closely with outdoor sales team and related functions to maximize sales and help meet organizations business goals
• Other functions as assigned by supervisor

Requirements

• Min Bachelor's Degree or equivalent
• Strong computer skill and knowledge with networking and network topology.
• Minimum 2-3 years’ experience as a Project or Sales Coordinator in the AV/IT industry or related field preferred
• Experience in similar role

Compensation:

• Monday to Friday from 9am to 6pm
• Group Medical Benefits
• AWS
• Variable bonus

POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity, and promotional events for the assigned brand(s) according to set guidelines

• Manage Public Relations, event, creative and production agencies

• Support the store Business Goals

• Support the CRM and increase existing base of VIP customers

KEY AREAS OF RESPONSIBILITIES

• Organize and oversee advertising / communication campaigns and promotional events

• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures

• Translate copy for marketing distributions (social media posts, EDMs, press releases etc)

• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities

• Monitor progress of campaigns using various metrics and submit reports of performance

• Collaborate with managers in preparing budgets and monitoring expenses

• Make periodical store visits to better understand the business marketing needs

• Build effective working relations with Brand Manager and store teams

• Monthly engagement with Store Manager at store level

REQUIREMENTS

• Minimum a Diploma / Degree in Marketing

• Minimum 5 years & above of solid working experience in marketing planning, promotional programs development and execution, with excellent commercial insight and good analytical skill

• Good working knowledge of Ecommerce, digital media, media strategy, marketing, or retail marketing

• Agency experience preferred