PURPOSE:

As our IT Operations Support Executive, your role is pivotal in ensuring stability, security and performance of our end users across APAC and regional entities. You will collaborate with local and regional technology teams to implement, maintain and optimize endpoint solutions to our staffs. The ideal candidate needs to be highly independent, will possess strong technical acumen, thirst for curiosity and a commitment to deliver quality outputs.

RESPONSIBILITIES & TASKS

• Provide guidance to IT Support Engineers and Helpdesk, working closely to troubleshoot and resolve issues promptly.
• Implement, manage and deploy endpoint solutions to end users in accordance to internal roadmap
• Provide technical support to end user requests and manage user expectations
• Key contributor for supporting Microsoft solutions not limiting to M365 Admin Center (Intune, MDM, SharePoint & Teams)
• Manage relationships with internal business teams and outsources vendors to ensure timely support and resolution of issues.
• Crafting new guidelines, reviewing existing documentations to keep up to date with evolving times.
• Taking lead in service improvements to strive for optimum performance for existing processes and new solutions
• Collaborate with different business departments to support company events and VIP meetings
• Willing to travel and support different office locations within Singapore
• Any other ad hoc tasks assigned by supervisor

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• 3 or more years of related IT experience
• Degree in Information Technology / Engineering, or relevant qualifications.
• ITIL certified is an added advantage
• Proven experience in a senior engineer or team leader role. Field experience in Microsoft 365 Office Suite, SharePoint, Power Apps, Admin Centre
• Proficient in Active Directory, Exchange, SCCM, Win10 and Win11 OS. (Powershell and Windows scripting is an added advantage)
• Experience in managing internal/external stakeholders and vendors
• Experience in leading a team to support VIPs would be advantageous
• Strong service ethic and great communication skills
• Passionate about delivering quality no matter the scale of the task
• A detail-oriented self-starter, down to earth and open-minded
• Team player, resourceful and able to work independently with ambiguity under tight schedules

Responsibility;

• Strong competence in bringing in new business develop action plans.
• Manage pricing, deal pricing, and other sales proposal activities and provide support to support the marketing department.
• Create, Update, and Manage Catering E-commerce platform.
• Handle inquiries, quotations & other related documentation.
• Collaborate with the product team to identify customer requirements.
• Working closely with the production team to improve products & services to the needs of customers
• Support and Handle catering setup and operation with the team.
• Handle current sales accounts.
• Tracking sales goals and reporting results.
• Currently handling Corporate / B2C accounts would be a plus.

Requirements:

• Excellent sales, negotiation, and presentation skills
• Self-driven, results-orientated, aggressive, and energetic

Benefits

• Birthday Leave, Sales Target Incentive, Medical reimbursement.

• Good career advancement opportunities.

Sports Schooling is looking for a Customer Service Executive to join the team!

Customer Service Responsibilities

• Respond to customer inquiries on various platforms (e.g. email, telephone, WhatsApp, Messenger) in a timely and effective manner.
• Communicate effectively with our team to ensure appropriate follow-up on customer solutions.
• Support the Customer Service Manager in the following:

1. Maintain swimmer database and ensure proper records of swimmers’ attendance and payment.
2. Drive improvements by implementing customer facing technology and smoother processes.
3. Support team of part-time customer service staff to ensure consistent implementation of customer service policies and timely resolution of customer service issues.
4. Assist in swim meets and company events when required.
5. Any other ad hoc duties, as advised/ required by the Customer Service manager.

Requirements

• Strong communication skills in English, both written and verbal.
• Expertise in CRM platforms and related tools; experience with HubSpot, Intercom, Zapier, or Airtable is a bonus.
• Shows empathy and active listening skills and has a passion for understanding and addressing customer concerns.
• Able to adapt and able to thrive in a fast-paced, startup environment.
• Shows high level of professionalism and composure in stressful situations.

Working Hours & Location
Tue - Fri: 9:00 AM - 6:00pm
Sun: 9:00 AM - 6:00pm

Sat & Mon: Day off.
This is a 100% onsite position.

Introduction

The Singapore-ETH Centre (SEC) is home to a community of doctoral, postdoctoral and professorial researchers working in three main programmes: Future Cities Laboratory, Future Resilient Systems, and Future Health Technologies. The centre provides a multicultural and interdisciplinary environment to researchers working on diverse themes, with the shared vision of translating research to practical solutions for more sustainable and liveable cities, resilient physical and social urban systems, and patient-centric healthcare systems.

Project background

In collaboration with the Nanyang Technological University (NTU), the National University of Singapore (NUS), Duke - NUS, the National Health Group (NHG), National University Health System (NUHS), and SingHealth, SEC runs a research program on "Future Health Technologies (FHT)". In this programme, multidisciplinary teams develop a future-oriented mobile digital health concept which combines scientific and technological innovations with clinical, industry and other stakeholder needs. It tackles care for the increasing number of patients suffering from chronic diseases, particularly diabetes, obesity and stroke. Leveraging on scalable digital technologies, the team aims to transform the healthcare system towards a community-based and patient-centric model along the continuum of care. Within this framework we are announcing the following job opening. The workplace is Singapore.This role is Singapore-based and positioned within the leadership team of FHT. The position is highly related to collaborating with entire FHT and SEC team. Collaboration and cooperation are key skills.

Job description

The scope of work shall comprise of but shall not be limited to:

Personnel Management (in collaboration with SEC's HR team and FHT management team)

• Prepare, check, coordinate and take responsibility of the hiring processes for FHT with SEC HR
• Manage personnel database and report generation
• Support FHT PIs and researchers on various administrative tasks (eg: contract extensions/changes, new hiring etc).
• Prepare documentation related to hiring, visits and contract extension of relevant stakeholders.

Infrastructure Management (in collaboration with relevant FHT and SEC teams)

• Manage the infrastructure and resource requirements in the FHT work spaces
• Manage FHT software and hardware requirements with SEC IT
• Organise and manage Assets
• Manage purchase of assets for FHT

Other tasks

• Manage day to day operations to run the programme smoothly with FHT team
• Strategizes process improvements along with the FHT team
• Communicate with CREATE building management teams to coordinate room bookings and IT arrangements for meetings
• Assist in meeting logistics (ex: coordinating guests, arranging food/IT etc logistics) as needed during meetings and events
• Assist FHT in simple Finance tasks where needed

Requirements

• Minimum a diploma with a year of experience in management and operations.
• Strong communication skills (good command of English, both written and spoken)
• Proactive team player and a self-initiator
• Strong interpersonal and organisational skills
• Independent and takes responsibility for tasks assigned

We look forward to receiving your online application with the following documents:

• A cover letter with a specific statement of your motivation for applying to the position.
• Your CV including the name and contact information of 2 references.
• A copy of your university transcripts as PDFs.

Applications via email or postal services will not be considered.

Further information about FHT can be found on our website: https://fht.ethz.ch

The Singapore-ETH Centre is an equal opportunity and family-friendly employer. All candidates will be evaluated on their merits and qualifications, without regards to gender, race, age or religion.

Job Description

As an English congregation youth ministry worker, you will work closely with the pastor in charge of the youth ministry (13-18 years old) to grow and develop the youth ministry, playing a crucial role in raising the generations of disciples and disciplers for Christ. Aside from ministry work, you will also help support the planning and coordination for youth services and events.

Responsibilities

• Assist the youth pastor in pastoral care, preaching and teaching.
• Support the youth pastor in leading small groups and mentoring youths
• Be involved in the ministry’s strategic planning and development.
• Plan, coordinate and lead youth ministry events.
• Provide administrative support for the ministry, including Saturday’s youth service
• Any other duties assigned by the youth pastor.

Requirement

• Diploma or bachelor’s degree holder; theological training preferred.
• Prior experience in serving and ministering in a youth ministry
• Good organizational, administrative, communication and interpersonal skills.
• Passionate for young people.
• Dedicated team player.
• Required to work on Saturdays and Sundays (Mondays off).

Responsibilities:

- Provide operations, logistics, sales & HR support

- Assistance to the Operations / Sales Manager

- Administrative or Receptionist duties

Requirements:

- Minimum ‘O’ Level

- Work independently

- Good working attitude and team player

- Able to work with a tight timeline

- Possess good interpersonal & communication skills.

- Proficient in MS Office applications

Admin activities:

- Responsible for administrative duties

- Manage day-to-day bookkeeping tasks and maintain accurate financial records

- Collect payments from clients and ensure timely invoicing.
- Verify invoices and process vendor payments.

- Liaising with customer, Sub-con, Main-Con, and customers on scheduling of delivery Goods

- Coordinate with the sales team to make a purchase requisition.

- Perform data entry and update servicing report

Logistics activities:

- Sales & Invoices Documentation, Import & Export processing/documentation

- L/C Negotiation & CO application

- Maintain inventory for material.

Any other ad-hoc duties as assigned

POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity, and promotional events for the assigned brand(s) according to set guidelines

• Manage Public Relations, event, creative and production agencies

• Support the store Business Goals

• Support the CRM and increase existing base of VIP customers

KEY AREAS OF RESPONSIBILITIES

• Organize and oversee advertising / communication campaigns and promotional events

• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures

• Translate copy for marketing distributions (social media posts, EDMs, press releases etc)

• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities

• Monitor progress of campaigns using various metrics and submit reports of performance

• Collaborate with managers in preparing budgets and monitoring expenses

• Make periodical store visits to better understand the business marketing needs

• Build effective working relations with Brand Manager and store teams

• Monthly engagement with Store Manager at store level

REQUIREMENTS

• Minimum a Diploma / Degree in Marketing

• Minimum 5 years & above of solid working experience in marketing planning, promotional programs development and execution, with excellent commercial insight and good analytical skill

• Good working knowledge of Ecommerce, digital media, media strategy, marketing, or retail marketing

• Agency experience preferred

Have you always wanted to work on key accounts in enterprise sector, develop and strengthen account wide relationships and deal with the most advanced technology in the market today?

Our Account Executive role could be the next challenge in your career. From understanding of customer’s needs to proposing the most feasible solution, you will always be at the heart of new opportunities!

Roles & Responsibilities:

• Manage sizable commercial (Non-Named Enterprises, Midmarket & SME) business in Singapore
• Must have experience handling commercial accounts and partners in Singapore
• Understands the channels and has strong channel CXO level relationships with both T2 partners and Distributors
• Experience in both direct and channel sales a plus
• Territory business planning and execution - understands and has executed partner programs and incentives
• Technology orientation and can articulate well at CXO levels
• Proficiency in driving growth through the process - By leveraging Partner Account Planning, marketing, channels, etc.
• Strong exposure in working with Inside sales team and is seen as a territory leader
• Proven track record by exceeding business quotas
• Salary is negotiable and will commensurate with your experience.

Requirements:

• University Degree/ Polytechnic Diploma
• Background in Computer Science or Computer Engineering is a plus
• Presales Experience in IT services preferred
• Knowledge of Commercial arrangements
• Good interpersonal and communication skills
• Experience in managing multiple stakeholders preferred
• Dynamic and able to adjust in a fast-paced environment
• Negotiation Skills
• Presentation Skills
• Deal Maker skills

Job Responsibilities and Duties

Sales

• Manage and grow the assigned hospitals / clinics / polyclinics sectors.
• Gather and give feedbacks on competitors’ activities
• Communicate business trends internally within the team and to Manager.
• Analysing and investigating price, demand and competition.
• Monitoring performance of existing products
• Submit daily / weekly / monthly reports on activities, call planning and sector analysis to Manager.

Product/Marketing

• Organize and/or participate in talks, events and product exhibitions.
• Promotional activities for product
• Ensure the smooth running of promotions in the assigned hospitals / polyclinics / clinics sector
• Regular blitz in the assigned hospitals/ polyclinics

Job Requirements

• Strong communication & interpersonal skills with pleasant personality.
• A passion to excel in sales.
• Dynamic & team player.
• Diploma or higher qualification, preferably in Life Sciences/ Biomedical Science.
• Experience in pharmaceutical or related sales is preferred.

· Incident Servicing/Customer Support

· Respond to customer queries or issues in a timely and accurate way via phone or email.

· Ensure smooth closure of the incident within the stipulated timeframe according to the incident severity assigned.

· Analyse the available data and find the root cause of the problem or understand the query.

· Able to handle multiple incidents, ranging from simple to complex in terms of difficulty, from different customers simultaneously.

· Assist Team Lead in managing and updating customers for higher priority or critical incidents.

· Prepare Documentation

· Assist Team Lead to create reported issues or queries as incidents in the Product Support Portal.

· Assist Team Lead to review incident updates and documentations

· Contribute to Product Support/Product Development

· Consolidate customer complaints or product improvement requests from Product Support Engineers.

· Feedback to Team Lead on customer complaint(s) or product improvement(s).

· Suggest to Team Lead on process improvement(s).

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Job Responsibilities:

• Supervise cold-store operations to ensure that picking & packing activities are executed accurately and efficiently.
• Ensure order accuracy before releasing goods for delivery
• Monitor inbound and outbound stocks, and ensure inventory is promptly and accurately updated in ERP system
• Manage stock transfer and adjustments
• Perform scheduled stocktaking and inventory checks and highlight discrepancies / anomalies.
• Identify, investigate and resolve inventory discrepancies and ensure they can be reconciled.
• Review the workflow and liaise with the respective department to put in place preventive measures to reduce stock loss
• Determine and highlight slow moving, obsolete and near expiry stocks in store for Management actions.
• Manage reconciliation of damage stocks and aging stocks
• Prepare & Submit Weekly Inventory Report to management
• Participate in internal and external audit stock takes
• Other Ad Hoc projects or responsibilities as required or assigned by Head of Operations

Other Requirements:

• Good planning & organizational skills
• Problem solving and good leadership skills
• Must have a working knowledge of GMP concepts and guidelines
• 5.5 Day work week

Education, Experience & Training

• 3 years of experience working in food manufacturing / cold store or similar environment
• Minimum 2 years of supervisory experience in food manufacturing / cold chain
• Possess a valid forklift license (preferable)
• Experience in Microsoft Navision is highly advantageous.

Responsibilities:

1. Preparation and distribution of sailing schedule, monthly rates tariffs and volume statistics to corporate customers.

2. Preparation of executive summaries/ cooperation feedback of corporate accounts.

3. Preparation and analysis of documents for monthly review meeting.

4. Compilation of monthly sales visits report.

5. Monitoring of the completion and timeliness of RFQ submission by pricing team, ensure that RFQ is submitted to corporate accounts by the deadline.

6. Liaising with offices/ agents in relations to customer enquiries.

7. Written/ verbal communication with corporate accounts for rates/ service enquiries.

8. Preparation of SOP guidelines for corporate accounts.

Requirements:

1. Well verse in Microsoft Office, Excel and Power Point.

2. Has good organizational and communication skills, is reliable, resourceful, meticulous, multi tasking and initiative.

3. Works with minimal supervision, manages own time effectively, maintains control over all current projects/responsibilities. Good follow up skill on all relevant issues.

4. Knowledge and experience in NVOCC business will be advantageous.

Job Responsibilities:

• Provide comprehensive HR administrative support for daily operations, encompassing recruitment, training, and development.
• Manage monthly payroll processing and related mandatory contributions.
• Oversee the full employee lifecycle, including onboarding, probationary reviews, and offboarding.
• Maintain accurate and up-to-date employee records and HR databases.
• Coordinate employee insurance renewals and updates.
• Manage work pass applications, renewals, cancellations, and associated government claims (NS, Maternity, Childcare) and grants, ensuring compliance with current regulations.
• Administer staff benefits and welfare programs, including processing monthly expense claims and managing office season parking.
• Support company events, staff engagement initiatives, and general office administration.
• Perform other duties as assigned.

Job Requirements:

• Diploma in Business/Human Resource Management or equivalent.
• Minimum 4 years of relevant HR experience, with payroll processing experience preferred.
• Strong understanding of Singapore employment law and government regulations.
• Proficient in Microsoft Office Suite.
• Positive, meticulous, and organized with strong interpersonal and communication skills.
• Team player with the ability to work independently and take initiative.

Join our company as an organized Associate Affairs Executive to support Revenue Assurance, Performance Management, and Welfare & Incentives functions.

Responsibilities

1. Revenue Assurance

• Review outstanding reports, liaise with relevant department to co-ordinate for debt recovery.
• Assist as the primary back up for the debt recovery team, daily follow-ups on outstanding transactions and ensure accurate record documentation in the Company in-house system.
• Liaise with relevant departments like legal, accounts to coordinate for debt recovery actions.

2. Awards & Events

• Prepare awards review materials for the Management’s use in monthly review meeting.
• Check the awards-related materials to ensure accuracy and currency, including eligibility, ranking, upload history, slides, and name artwork.
• Co-ordinate the monthly and annual company events, providing logistical support (setup, registration, packing, sorting, etc).
• Monitor participation in the company award events, providing updates on participation status and feedback to the Head of Department.
• Review salesperson transactions and commission inquiries, investigate flagged errors, and escalate to the IT Department for resolution.

3. Welfare & Incentive

• Respond to welfare and incentive-related inquiries.
• Resolves the issues in performance and welfare system.
• Oversee monthly adjustments for overriding, performance reconciliations, ensure proper tax declaration through the internal tax-income uploader system.
• Check the performance-related data to ensure such information is updated correctly.

Requirements

1. Degree in Business Management or its other equivalent.
2. Minimum five (5) years of working experience preferably in Business IT, Data Management & Analytics, Account management.
3. Strong in Communication skills and Problem-Solving Skills.
4. One must be flexible, adaptable, be prepared to work in a fast paced environment.
5. Proficient in using Microsoft Office application (especially Excel).
6. Preferably someone who is available immediately or at short notice.

Other Information

• Working Location : Toa Payoh
• 5-day work week, Mondays to Fridays : 9.00am to 6.00pm

Benefits

• Conducive Work Environment
• On-The-Job Training provided
• Opportunities For Growth and Progression
• Dress Code : Smart Casual
• Annual Leave up to 21 days.
• Festive Leave up to 3 days
• Work From Home Leave
• Birthday Leave and Voucher
• Volunteer Leave
• Medical and Insurance Benefit

Interested applicants are encouraged to submit a detailed resume, including expected salary and availability date, to [email protected]

We regret to inform you that only candidates selected for an interview will be contacted.

Job Description: Business Development Executive

Job Summary:

We are looking for a driven and results-oriented Business Development Executive to support our business development efforts in China and Singapore. The ideal candidate will focus on identifying growth opportunities, building relationships, and driving business expansion in these regions. The role requires a deep understanding of the Chinese and Singaporean markets, along with strong communication and negotiation skills and a strong understanding of the biotech R&D landscape to foster long-term client relationships and ensure business success.

Key Responsibilities:

1. Market Research & Opportunity Identification:Conduct market research to understand business trends, industry developments, and competitive landscapes in China and Singapore.
   Identify new business opportunities in these regions by assessing potential clients, markets, and business sectors.
   Monitor local regulations, economic conditions to ensure alignment with business goals.
   
2. Client Relationship Development:Build, maintain, and nurture strong relationships with key clients, partners, and stakeholders in both China and Singapore.
   Serve as the primary point of contact for clients, ensuring timely responses to inquiries, concerns, and business needs.
   Understand local business culture and adapt communication and negotiation strategies accordingly.
   
3. Sales Strategy & Proposal Management:Work closely with the Sales and Marketing teams to develop region-specific sales strategies and value propositions.
   Prepare and deliver customized sales presentations, proposals, and contracts to potential clients in China and Singapore.
   Negotiate terms and pricing with clients, ensuring favorable outcomes for both parties.
   
4. Collaboration with Cross-Functional Teams:Coordinate with the product, marketing, and customer service teams to deliver tailored solutions and support to clients in China and Singapore.
   Participate in joint projects and initiatives to support company objectives in both regions.
   
5. Market Expansion & Partnerships:Identify and pursue new business partnerships and collaborations that align with company goals and regional market opportunities.
   Support strategic initiatives aimed at expanding the company’s footprint and presence in China and Singapore.
   
6. Reporting & Market Intelligence:Provide regular updates and reports on business development activities, sales pipelines, and market trends in China and Singapore.
   Monitor competitors and emerging industry trends to ensure the company remains competitive in both markets.
   

Required Skills & Qualifications:

• Bachelor's degree in Business, Marketing, or related field (preferred).
• Experience in business development or partnership management within the biotechnology sector, specifically in R&D.
• Proven experience in business development or sales, with a focus on China and Singapore markets.
• Strong understanding of business cultures, regulations, and industry trends in both China and Singapore.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and manage time effectively across different time zones.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 5 days’ work week and overtime
• Duty Meal allowance and uniform allowance
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.
• Accounting and maintaining an accurate cash float.
• Any other ad-hoc duties assigned.

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in a team
• Work on weekends and public holidays
• Work day shifts and night shifts

THE OPPORTUNITY

The Senior Event Executive will have logistical responsibility for several events per year including conferences and meetings of varying scale. This role involves close cooperation with Event Managers (Producer) and teams and requires ability to multi-task and take the lead when required, as well as being able to work independently on projects in a high-pressured environment.

THE WORK

• Onsite management of virtual, hybrid or physical events across Asia Pacific region.
• Set, communicate, maintain timelines and priorities on project through timeframes, status reporting, emails etc.
• Deliver meetings and events on time, within budget and participating to the realisation of concepts and proposals
• Participate in production and presentation of proposal to clients (concept, creativity, planning, timeline, budget)
• Maintain and develop long-term client relationship by meeting or exceeding client’s expectations
• Responsible for sourcing, negotiating and managing third party vendors and venues across the Asia Pacific region.
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Conduct internal pre-program briefings and post-program debriefings, including briefing and debriefings.
• Final reconciliation (operational and financial) of all projects handled
• Onsite management of virtual, hybrid or physical events across the Asia Pacific region
• Responsible for sourcing, negotiating and managing third party vendors and venues across the Asia Pacific region.
• Ability to travel for work when required.

THE CONNECTION

• Reports directly to Director, Experiential
• Works closely in direct contact with the client, reporting, consulting, and communicating to ensure that the client is aware and satisfied of the progress.
• Works closely in direct contact with the client, reporting, consulting, and communicating to ensure that the client is aware and satisfied of the progress.

THE MUST HAVE

• Diploma/Degree qualification in Hospitality/Business/Marketing
• Being technologically savvy and comfortable with using new tools or software will be highly advantageous
• Traveling onsite inspections and accompanying events as required
• Good level of project management, organisational and time management skills
• Excellent written and oral communication skills
• Excellent eye for details
• Able to work under pressure and meet multiple deadlines
• Candidates with more experience will be considered for the Assistant Event Manager (Assistant Producer) position

ADDITIONAL LOCAL BENEFITS

• Competitive Annual Leave & Birthday Leave.
• Employer paid business Travel Insurance, Medical Unlimited Whitecoat, Dental & Vision and Mental Wellness coverage.
• Employer-paid Group Hospital & Surgical, Outpatient, Clinical, Outpatient Specialist & Personal Accident.
• Comprehensive internal L&D portal and opportunities for external courses.

About Us:

At BYD Singapore, we're driving the future of sustainable transportation with cutting-edge electric vehicles that combine advanced technology, stylish design, and unmatched performance. As a fast-growing company committed to reducing carbon footprints and revolutionizing the automotive industry, we’re looking for a dynamic NPS Executive to join our team and help accelerate our brand’s growth.

Roles & Responsibilities:

• Manage and handle BYD Vehicles, Net Promoter Score. This include but not limited to:

1. Analyze customer complaints, and refine product and service improvement points.
2. Regularly produce analysis reports, report to the company, and provide decision-making direction for the company.
3. Establish customer complaint handling standards and processes, track the progress of dealer complaint handling, and evaluate the closed-loop handling effect.
4. Conduct research & survey on customers, distributors and their aftersales.
5. Score & compare performance, analysis sector & propose improvement.
6. Provide an overview of BYD NPS landscape.
7. Conduct NPS operation check.
8. Manage NPS database.

Job Requirements:

1. Degree or Diploma in Business management, marketing, business administration or engineering.
2. 5 years working experience in automotive distributor/dealer environment.
3. Conversant with Microsoft office, words, excel, power point etc.
4. Those with software and IT knowledge is preferred.
5. We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking clients (spoken/written).

Job Description:

• Ensure timely and accurate recording of sales in the accounting system.
• Review reconciliation of merchant statements, cash receipts and POS reports.
• Process Sales invoice and follow up with collection.
• Assist in the monthly closing of Accounts Receivable.
• Prepare intercompany schedules, balance sheet schedules and GST reports for submission.
• Assist in annual audit.
• Ensure compliance of organizational process/procedures.
• Assist in ad-hoc projects assigned from time to time.

Job Requirements:

• Minimum 1 year of experience in related fields.
• Degree/Diploma in Accountancy or equivalent professional qualification.
• Experience in handling transactions and/or accounts of F&B industry is preferred.
• Proficient in Microsoft Excel.
• Experience in SAP would be an advantage.
• Positive working attitude, meticulous with accuracy & efficiency.
• Able to get along with others and display good team spirit.
• Able to work under pressure and adhere to tight deadlines.

To support daily Finance and HR matters.

• AR duties – Assist to prepare invoices and timely update of incoming receipts in the accounting system. Prepare Ageing report and following up with customers on all outstanding payments.
• Assist to upkeep of fixed asset register.
• AP duties – Assist to post invoices, prepare payments, checking of cash claims and processing of payments.
• Assist in year-end audit process.
• Assist in month-end closing.
• Assist to perform stock-take and reconcile inventories.
• Assist in handling full spectrum of HR functions including recruitment & onboarding process.
• Assist in Compensation & Benefits administration.
• Assist in monthly payroll processing.
• Assist to administer work pass application.
• Assist to administer all government claims (Maternity leave, ns claim, Child-care leave claim etc)
• Ensure proper filing and maintenance of employees’ records etc.
• Any other responsibilities that may be assigned from time to time

EDUCATION

• Diploma in Accountancy / Human Resources or equivalent discipline

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

• Ability to multi-task and meet tight timelines.
• Meticulous and process-driven
• Minimum 2 to 3 years of relevant experience. Experience in the Healthcare/Retail industry will be advantageous.
• Proficient in both English and Chinese. Chinese is a must as the job requires communication with Chinese-speaking associates.
• Proficient in MS Office and familiar with Navision and Hyperion preferably
• Resourceful and independent with strong ability to work in a team.

Responsibilities

• Process customer orders, plan, schedule deliveries and prepare shipping documentation.
• Attend to customer enquiries/complaints/feedback and liase with Sales for follow up.
• Provide effective communication and co-ordination between Sales and Customers.
• Plan & prepare purchase requisition to Purchasing/Procurement.
• Expedite Purchasing/Procurement/Sourcing for inward deliveries from suppliers to ensure on time deliveries to customers
• Liase with Store for outgoing deliveries to customers.
• Prepare and issue work orders to Store for assembly and packaging work.
• Assist Sales to update and manage customers project.
• Any other tasks as required for Sales department

Requirement

• Minimum GCE A levels or Polytechnic Diploma
• 1-2 years customer service experience / sales / admin experience preferred
• Must be proficient in Microsoft office applications (Excel/Word/Outlook)
• Good communication skills in English and Mandarin to speak to Mandarin-speaking clients
• Willingness to learn and ability to multi-task
• Willingness to work extended hours to attend to last minute requests from customers, where necessary

Company Benefits:

- AWS + Performance Bonus

- 14 days leave with 1 additional day per completed year, up to 20 days

- Birthday leave after probation

- Staff term life, personal accident and hospitalisation insurance

- Staff medical/dental/optical benefits that extend to spouse and non-adult children

- Staggered working hours with option to work 7.30am - 4.30pm, 8am - 5pm or 8.30am - 5.30pm

- 1 WFH day after probation, subject to work requirements

Job Description:

Manage daily deployment, lashing operations and safety in PSA pasir panjang terminal.

Requirements:

- Valid Class 3 driving license.

- Physically fit.

- Work at height supervisor and assessor certificate.

- Perform Advance Lashing Operations certificate.

- ITE Container Lashing Operations certificate

- Completed Supervise Lashing Operations.

The HR and Admin Executive is responsible for providing comprehensive support in human resources and administrative tasks, with a focus on recruitment, onboarding, employee benefits, payroll, and office management. The role includes coordinating hiring processes, managing employee records, and facilitating interdepartmental communication. The ideal candidate should have strong organizational skills, a proactive approach to problem-solving, and the ability to manage sensitive information with discretion.

Key Responsibilities

1. HR Responsibilities:

• Recruitment and Staffing:
  • Assist in the recruitment process by posting job openings on various platforms, screening resumes, and shortlisting candidates.
  • Coordinate interview schedules with candidates and hiring managers, ensuring a smooth interview process.
  • Conduct initial phone screenings to evaluate candidate fit for the role.
  • Assist in drafting job descriptions and updating them based on departmental needs.
  • Support the recruitment of temporary, contract, and freelance staff as needed.
  • Maintain a database of potential candidates for future hiring needs.

• Onboarding and Orientation:
  • Prepare and maintain employee documents, including contracts, personal information, and job descriptions.
  • Facilitate the onboarding process by granting new hires work-related access (e.g., email accounts, software permissions, office keys).
  • Conduct orientation sessions to familiarize new employees with company policies, culture, and job expectations.

• Offboarding and Termination:
  • Manage the offboarding process, including exit interviews, collection of company property, and revocation of system access.
  • Ensure the proper handling of termination documentation and process final payroll in compliance with legal requirements.

• Employee Performance and Issue Tracking:
  • Monitor probation periods, ensuring timely assessments, and facilitate the process for extensions or successful completions.
  • Collaborate with department supervisors to track incidents, maintain records, and assist in resolving employee issues.
  • Draft and issue warning letters when necessary, following up on corrective actions as required.
  • Support job adjustments, promotions, and demotions by coordinating with management to update roles and responsibilities.

• Inter-team Communication:
  • Act as a liaison between different departments to facilitate effective communication on HR-related matters.
  • Disseminate important updates or policy changes to ensure all staff members are informed.

• Policy and Handbook Management:
  • Regularly update and maintain the employee handbook to reflect changes in policies, procedures, and company guidelines.
  • Ensure compliance with local labor laws and HR best practices, updating policies as needed.

• Payroll and Compensation:
  • Assist in processing payroll by ensuring accurate tracking of attendance, leaves, and salary adjustments.
  • Handle regular tax submissions and other statutory deductions in line with legal requirements.
  • Oversee the disbursement of contractor and freelance service fees, ensuring timely and accurate payments.

• Processing of Employee Claims and Reimbursements:
  • Assist in the processing of employee benefit claims, ensuring documentation is complete and in line with company policies.
  • Handle staff reimbursements by verifying expenses, coordinating approvals, and liaising with finance for timely disbursement.
  • Collaborate with finance to process customer refunds when necessary, ensuring alignment with company policies and procedures.

• Employee Engagement and Company Activities:
  • Keep track of and organize company events, team bonding activities, and employee engagement initiatives.
  • Support planning and execution of events to foster a positive work environment and enhance team morale.

2. Administrative Responsibilities:

• Office Management:
  • Maintain office supplies and equipment, coordinating with vendors for purchases and services.
  • Manage incoming and outgoing correspondence, including emails, letters, and packages.
  • Organize and schedule meetings, appointments, and events.
  • Prepare and distribute internal communications, such as memos and announcements.
  • Handle travel arrangements and itineraries for staff when needed.
  • Assist in maintaining a clean, organized, and efficient office environment.

• General Support:
  • Provide administrative support to various departments as needed.
  • Assist in preparing reports, presentations, and documentation.
  • Support in organizing company events, meetings, and conferences.

Qualifications:

• Diploma or degree in Human Resources, Business Administration, or a related field.
• 1-2 years of experience in HR or administrative roles, with exposure to recruitment processes.
• Familiarity with HR software and Microsoft Office (Word, Excel, PowerPoint).
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Detail-oriented and proactive approach to tasks.

The Executive, Operations Information System acts as a Data Analyst to lead data collection, data analysis, and data consolidation to provide key insights of the business in Singapore and Indonesia.

• Coordinating collection and consolidating of data
• Conduct data cleaning and vetting, check and verify data to ensure data input is accurate
• Apply analytical, statistical and operational research knowledge to transform data into insights to facilitate decision making.
• Prepare daily, weekly and monthly reports
• Report critical issues observed through information analysis
• Troubleshooting, researching and fixing issues
• To look into continuous improvement of data and business processes to improve efficiency and productivity
• Understanding internal department (civil, machinery, warehouse, workshop etc.) user needs and build, maintain and optimize systems & process together through the data acquired
• Other duties as assigned

Requirements:

• Degree in Business Management, Civil Engineering, Data Science, Information Technology, Information System
• At least 1 year of related experience
• Knowledge in Data Collection, Data Processing, Data Query
• Knowledge of statistical methods and techniques.
• Familiar with Microsoft Excel, Word, PowerPoint, MSSQL, PowerBI