Responsibilities

· Document control for site management team.

· Maintain staff attendance records

· Provide administrative supports to site personnel.

· Coordinate and respond to HQ for all matters relating to office admin matters

Requirements

· At least 2 years of experience in construction site office admin support.

· Knowledge in Microsoft Office applications

· Bilingual in English / Mandarin

TO ASSIST IN THE CS DEPT REPORTING TO TEAM MANAGER

MUST BE SELF MOVITATED AND ABLE TO WORK INDEPENDENTLY

MUST HAVE THE PASSION IN LEARNING AND TO ACCEPT THIS TASK

SOME KNOWLEDGE IN AIR AND SEA LOGISTICS IS AN ADVANTAGE

TO HANDLE ALL BOOKINGS FOR BOTH AIR AND SEA

TO LIAISE WITH AIR AND SEA CARRIERS

TO LIAISE WITH CUSTOMERS

TO HANDLE ALL SEA DOCUMENTATION WORK LIKE BOOKINGS, BL ETC

MINIMUM GCE ‘O’ LEVEL

ABLE TO WRITE AND SPEAK GOOD ENGLISH

ABLE TO USE AND HANDLE MICROSOFT OFFICE AND ALL EMAILS

RESIDING AT THE EAST ZONE LIKE TAMPINES, BEDOK, PASIR RIS, HOUGANG AND SENGKANG

5 DAYS – WEEK FROM 0900 TO 1800 HOURS

BUS SERVICE: 9 FROM BEDOK INTERCHANGE, 19 FROM TAMPINES INTERCHANGE AND 89 FROM HOUGANG/SENGKANG VIA PASIR RIS INTERCHANGE

Job Description:

• Prepare proposal, and paperwork, such as quotation, sales order / purchase orders, and others
• Provide administrative support on sales related tasks, including system maintenance
• Assist in customer service (work with customers directly when necessary)
• Work with Procurement Team to obtain the best price and terms to close sales
• Coordinate with other stakeholders to ensure alignment of expectations and project completion within schedule.
• Monitor and report on project progress, performance and issues, and taking corrective actions as needed.
• Arrangement of delivery including DDP/Sample to customer.
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Source & handle local orders and also orders that we do not have local office
• Provide artwork brief from sales to design team, follow up on artwork status
• Monitor and track sales orders from initiation to fulfilment, ensuring orders are processed promptly and accurately.

Requirements:

• Candidates should be willing to advance to a sales executive role if found suitable
• 1-2 years in Administrative Sales Support background
• Team Player and Detail Oriented
• Able to liaise with counterparts from China
• Able to prioritize and organize task
• Well versed in Microsoft Excel
• Diploma and above

1. Setting sales goals and developing sales strategies.

2. Researching prospects and generating leads.

3. Contacting potential and existing customers on the phone, by email, and in person.

4. Handling customer questions, inquiries, and complaints.

5. Preparing and sending quotes and proposals.

6. Managing the sales process through specific software programs.

7. Building and maintaining a CRM database.

8. Meeting daily, weekly, and monthly sales targets.

9. Participating in sales team meetings.

10. Expected to have a hand in marketing.

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our F&B Department.

Reporting to the Director of F&B, your job responsibilities include, but not limited to:-

Ensure and maintain high standards of food safety requirements within the Hotel in accordance to the standards and procedures.

• Conduct daily site inspections of F&B outlets and kitchens to ensure our operational team members adhere to the rules and regulations required under our local regulatory NEA licensed requirement based on ‘A’ grading criteria for F&B and food establishment standards.
• Review and establish food safety SOP annually.
• Establish standards in personal hygiene.
• Ensure internal food safety audits are undertaken bi-monthly based on Food Safety policies with a report to the relevant department heads addressing corrective action required.
• Organize food safety training to all levels of staff and casuals.
• Responsible for chairing and organizing food safety meetings within the Hotel.
• Conduct regular supplier audits and inspections on supplier’s food supplied.
• Demonstrate awareness Occupational Health and Safety regulations and policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines.
• Ensure food microbial testing is undertaken at the required frequency

Qualifications

• Diploma in Food Science / Food Technology
• Must possess WSQ Conduct Food & Beverage Hygiene Audit, Advanced Food Hygiene Certificate, HACCAP Certification.
• 2 years of working experience, preferably in the hospitality industry.
• Strong leadership and interpersonal skills.
• Able to start at short notice would be advantageous

Responsibilities:

• Develop the project business locally and identify and directly target architects and developers for projects.
• Support local distributors with pricing, catalogues and project specification support
• Achieve annual sales targets and assist in tender for projects
• Assist with market research or other local activities related to market and business development and sales growth
• Promote brand awareness, identify prospective clients, and expand the clientele base for the company with focus on the construction sector
• Take ownership and lead business development efforts in selected market segments
• To execute plans and strategies set by General Manager and the company
• Attend to sales enquiries and prepare quotation.

Requirements:

• Diploma, Degree in Marketing / Business or any relevant discipline
• Possess min 3 to 5 years experience in sales or marketing with good track records in working with developers, architectural and designer firms.
• Goals driven and hands-on in executing key measures
• High level of reliability and personal integrity
• Experience in the sanitary fittings industry will be an added advantage

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

• Manage the staffing process, including recruiting, interviewing, hiring and onboarding
• Ensure job descriptions are up to date and compliant with all local, state and federal regulations
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities
• Employee monthly payroll
• Handle as PA or Secretary related role
• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
• Investigate employee issues and conflicts and brings them to resolution
• Ensure the organization’s compliance with local, state and federal regulations
• Manage monthly GST and CPF constribution
• Ensure all company HR policies are applied consistently
• Maintain company organization charts and employee directory
• Partner with management to ensure strategic HR goals are aligned with business initiatives
• Maintain HR systems and processes
• Conduct performance and salary reviews

Job Highlights

• Location: Bukit Timah
• Basic + Sales Commission

Job Responsibilities:-

• Respond to employer inquiries via email, phone, and in-person visits
• Conduct phone interviews with helpers and identify candidates that align with employer requirements
• Coordinate arrival and departure arrangements for MDWs (Foreign Domestic Workers)
• In charged of applications & verifying documents and ensure processes are adhered to
• Data entry & managing bio data database
• Must be well-verse in Microsoft Office & basic computing skills

Job Requirements:-

• Candidate without CEI (Basic) are welcome to apply (company will subsidise course + exam (1st attempt only)

• Manage academic operations.
• Oversee processes, materials, and administration.
• Ensure quality assurance for fair practices.
• Support Education Practice administrative tasks.
• Help with workshops, meetings, and events.

Requirements:

• Minimum A Level/Dip with prior admin working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

The Operations Executive (Commercial and Environmental) assists with the management of cleaning operation duties as directed by the manager.

Job Responsibilities:

Manage cleaning services
- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)
- Ensure cleaning teams adhere to safety measures to during cleaning operation
- Assist in budget planning for cleaning operations
- Review daily cleaning job reports for submission to management
- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.
- Covering of manpower if needed (requires you to do hands-on cleaning)
- Recruiting of manpower for projects
- Resolving all matters/ incidents on site

Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites
- Identify and recommend suitable equipment and/or technologies to improve cleaning operations
- Implement maintenance schedules for tools and equipment

Manage cleaning teams
- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

Manage incidents
- Guide teams to respond to major incidents/emergencies and reporting it to the management

Job Requirement:
- Preferably with 2 years’ experience in related fields
- Team player, good problem-solving and decision-making skills
- Excellent communication skills and customer oriented
- Ability to multi-tasks under tight time frames with minimum supervision
- Organised, responsive and resourceful
- 6 Days work week

• Training & Development
• Standup Training Exp
• Degree / Diploma in HR

Responsibilities

• Support in reviewing and implementing the Company’s workforce planning and training initiatives
• Conduct learning needs analysis
• Source and qualify training providers
• Plan, develop and implement learning interventions, training programs and e-learning modules
• Deliver programs and evaluate effectiveness of training programs and initiatives
• Perform training administrative duties
• Collaborate with business units to forecast manpower requirement
• Conduct workforce analysis to project future needs and develop workforce planning solutions
• Analyze capacity and competency gaps between workforce demand and supply
• Implement solutions to bridge gaps, monitor progress against milestones, and reevaluate plans based on developments
• Participate in key strategic workforce planning projects and initiatives

Requirements:

• Possess a Degree / Diploma in HR
• Possess ACTA certification is preferred
• Possess 2 years’ working experience in Learning & Development in Curriculum Design, Instructional Design, and Content Development
• Possess Standup Training experience
• Prior experience in Workforce Planning is preferred
• Well-grounded in the theory and practice of Learning & Development, such as classroom facilitation, instructional design, evaluation and assessment
• Proficiency in MS Office and content creation tools eg. Adobe Creative Suite, Canva, etc
• Ability to develop new plans and initiatives, including the use of technology
• Excellent interpersonal, written communication and presentation skills

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

A. Recruitment

- Planning with the respective HODs to ensure there is sufficient manpower to meet current and future needs

- From sourcing to onboarding of selected candidates

B. Training & Development

- Planning with the respective HODs to ensure that Staff possess sufficient and relevant skillsets required to meet current & future needs

- Develop training programs and ensure staff attends the required training

- Liaise with internal and external parties to ensure training and development are carried out effectively and efficiently across the Company

- Liaise with the Company’s business partners (Poly, Crestron, etc) to ensure that we have the required certifications of skillsets and achieve Partner status

- Submission of Government Training Grants and Subsidies as and when required

C. HR Operation

- Maintain and improve the HRM system

- Supervise the HR executive for daily HR operation (statutory submission, employment pass, etc)

- Prepare & present monthly HR report

- Create a positive and cohesive working environment

- Recommend HR process improvements

Education Qualification:

- Minimum Diploma in Business/Human Resource or relevant

Experience:

- Minimum 2 years in the full spectrum of Human Resources duties

- Minimum 2 years’ experience with recruitment

- Experience working in a company with staff strength between 20 to 80 pax

- Experience in construction, system integrator for any industry (Oil & Gas, IT, M&E, etc) would be an added advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

• Work with internal and external partners (Webmasters, Marcoms, Legal, Promo partners, etc) to create content and execute ongoing internal communications to Cardmembers

• Assist Product Managers on maintaining offers and benefits, and ensure that the info are accurate and up to date

• Manage customer enquiries related to the Product benefits and product-related promotions

• Assist on product-related events to promote customer engagement and acquisition

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Operations Executive to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Optimize warehouse and administrative processes for efficiency.
• Identify and address improvement opportunities with staff and leaders.
• Drive projects to reduce waste, enhance productivity, and ensure sustainability.
• Implement digital tools to streamline workflows and improve the work environment.
• Present proposals to customers and coordinate implementation with stakeholders.
• Achieve annual targets for cost savings, sustainability, and customer improvement goals.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of warehouse operations, with exposure in process improvement projects
• Experience in automation tools such as powerbi, Python or power automate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: MRO Executive
• Working Location: Tuas (Transport Provided)
• Working Hours: 5 days, Mon - Fri (7.45AM – 4.45PM) – Hybrid Working Arrangement
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Material planning and procurement
• Responsible to review RFQ, stock status and customer demand.
• Raise Purchase Requisition and subsequently issue Purchase Order to supplier upon receipt of customer’s PO.
• Follow up with supplier to ensure correct parts are shipped out from supplier on time.
• Process customer’s order and ensure that parts are delivered to customer on time.
• Establish good rapport with MRO supplier; and at the same time provide excellent customer service to MRO customer.
• Timely feedback of procurement and order processing issues to immediate Superior.
• Compile and maintain records of quantity, cost, and type of material received, storage and issued out.
• Reconcile information on material requisition, invoice, and shipping notice to material receipt or issuance to verify accuracy of stock.
• Report & review rejected material together with Business Manager & MRO supplier.
• Generate biweekly/ monthly report.

APPLY NOW!!!

• Minimum Diploma holder in any discipline.
• Excellent communication skills at all levels.
• At least 2 years of relevant working experience preferred.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #66081 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Highlights:

• Contract Duration: 12 months (Start in Feb 2025)
• Salary range: $2700 - $3300 (per month)
• Working location: Outram Park
• Working hours: Monday – Friday; 8:30am – 6pm

Requirements:

• A Levels, Diploma, or Degree
• 1 year of relevant admin and customer service experience.
• Proficient in MS Office.

Description:

• Draft letters and submissions, court orders, and reports.
• Update databases, collate statistics, and data entry duties.
• Arrange for appointments scheduling.
• Manage enquiries and complaints from members of the public.
• Review checklists.
• Other duties assigned.

Interested applicants, please apply via the job portal or forward your CV to [email protected].

Giovanna Widjaja

Outsourcing Team

Reg No: R22108890

BGC Group Pte Ltd

EA Licence number: 05C3053

• Prepare agendas, book spaces, manage meetings.
• Take notes, track actions, ensure deadlines met.
• Update documents, maintain shared drive organization.
• Source vendors, coordinate as directed by Manager.
• Organize events: invites, guests, feedback, logistics.

Requirements:

• Minimum Dip/Deg in Business or other related courses with at least 4-5 years of relevant working experience.
• Prior working experience as an office administrator/secretary will be an advantage.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
CEI No: R24122857
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

1) Responsible for assigning correct fleet resources (tow trucks) to real-time and pre-scheduled job

2) Overall in charge of all Fleet (Tow Drivers and Lorry Drivers)

3) Monitoring and recording of staff fleet performance, attendance, discipline and management

4) Ensure daily,weekly and monthly KPIs are met and not limited to any task assigned by management

We are looking for a highly motivated and results-oriented individual to join our team as a Cybersecurity Sales Executive. The ideal candidate shall have a good understanding of IT and/or cybersecurity solutions, as well as the ability to build relationships with potential customers.

Main responsibilities

· Proactively identify and qualify cybersecurity sales opportunities.

· Develop and execute sales plans.

· Close deals and manage customer relationships.

· Maintain up-to-date knowledge of IT and cybersecurity trends.

· Conduct sales presentations and prepare proposal for existing and potential clients.

· Work with pre-sales to deliver positive outcome and customer satisfaction.

· Building sales pipeline to achieve sales objectives and quota on a quarterly basis.

Qualifications:

· Bachelor’s Degree or Diploma in Computer Science/Information Technology, Business/Marketing or equivalent qualification.

· 2-3 years of IT or cybersecurity sales experience.

· Knowledge of Identity Access Management (IAM) or Public Key Infrastructure (PKI) would be advantageous.

· Excellent communication and presentation skills.

· Self-motivated and results oriented.

· Able to work independently as well as part of a team.

· Self-disciplined with strong work ethics and positive working attitude

Responsibilities:

- Handle POS, Terminal, Broadband

- To Manage social media accounts such as Facebook and Instagram including inquiries and complaints

-Involving in the brainstorming, planning, organizing, and execution of campaigns

- To handle Customer Online Order

- Attend to day to day operation

Requirements:

- 5 days week (Mon to Fri / 9am to 6pm)

- Bilingual in both English and Mandarin (to liaise with Chinese speaking managers)

- Minimum GCE ‘O’ Level

-Knowledge on Photoshop

- Min/preferred years of working experience: 1 year

- Willing to learn and able to work in fast pace environment

- Independent and able to multi-task

- Must be Good in Co-coordinating work- Preferably experienced in F&B industry

- Good Team Player

- Alertness / Pro-active / Have an eye for things

- Only Singaporeans need to apply

• Processing PO to supplier, Coordination on income and outgoing shipment, Prepare documents including DO & Invoice & packing list to customer
• Assists in year end stock take.
• Preparation quotation, follow up with customer on every quotation and report.
• Prefer to have forklift license (Training provided).
• Packing, testing and assemble of equipment.
• Prefer Diploma in electrical or relevant education.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns for Bacha Coffee Brand.com, by implementing digital sales, marketing, and logistics strategies across BachaCoffee.com, social media, search engines, and other channels. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of branding, digital marketing, consumer relationship marketing and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of marketing campaigns, and management of loyalty marketing and has primary working relationships with the Design, Public Relations, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (media agencies etc.) as well as customers from online and social media platforms.

Responsibilities

Campaign Activation

• Assist with the creation, execution and management of multi-channel online promotions and thematic campaigns globally.
• Work with franchisees and subsidiaries to develop market specific and market appropriate content and campaigns to drive sales.

Coordinate with internal teams to ensure the successful execution of eCommerce campaigns and order fulfilment

• Manage deadlines and ensure timely execution of campaigns
• Update monthly online marketing calendars, making sure internal and external teams are aligned
• Monitor and report campaign performance, assessing results against goals and identify opportunities for improvement.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

Performance Marketing and Search Engine Optimisation (SEO)

• Support development of media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Work with eCommerce manager and agency to implement the right growth strategies for BachaCoffee.com through paid social and search campaigns.
• Conducting keyword research and analysis to optimise paid campaigns.
• Implement SEO strategies to improve search engine rankings and increase organic web traffic.

Site Merchandising and Optimisations

• Review merchandising on-site, for the best consumer journey
• Identify opportunities for improvement of online user experience
• Contribute valuable ideas to support revenue growth, number of orders, number of customers, and average order value
• Contribute to the optimisation of eCommerce content and design to match brand guidelines and improve user experience.
• Support management of content of Bacha Coffee’s multiple sites via CMS and other platforms, ensuring full site functionalities and content accuracy, when required

Loyalty Programme and Consumer Lifecycle Marketing

Develop and manage loyalty programme alongside internal teams, to enhance customer retention and lifetime value.

Design and implement loyalty campaigns, rewards and incentives to engage and retain customers.

Provide insights into customer behaviour and suggest improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.

Assist to contribute ideas about new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Report and Analysis

Utilise analytics tools to monitor and provide actionable insights for improvements.

Compile weekly, monthly and annual digital marketing campaign performance reports for eCommerce Manager.

Others

• Keep updated and informed by doing research into luxury brand.com platforms across markets and domains
• Stay up to date on new technologies to ensure Bacha Coffee always offers the very best user experience

Requirements

• 2-4 years working experience in digital marketing, E-Commerce, media planning or other similar roles
• At least 2 years of working experience in online D2C
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Experience dealing with local and international markets and customers.
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis