Roles and responsibilities

• To assist in the execution of marketing plans on various social media platforms.
• Responsible for the creation of graphics required for social media campaigns
• Assist with any videography filming and editing for social media campaigns
• Responsible for writing articles, blogposts and any captions for social media posts.
• Assist with packing of orders
• Assist with arranging for delivery for orders
• Assist with managing E-commerce platform orders and customer service

About Us:

Anglican Preschool Services is a mission-driven organisation dedicated to providing holistic, high-quality education and providing a caring & nurturing environment through our preschools, for children to develop their unique potential. We believe in sowing seeds to transform lives. Our organisation is committed to being a beacon in the community, and we are seeking passionate individuals to help us achieve our goals.

Position Overview:

We are looking for a dynamic and creative Marketing and Communications Executive to join our team. This individual will play a crucial role in developing and executing marketing and communication strategies that raise awareness, engage stakeholders, and support our mission. The Marketing and Communications Executive will work closely with the leadership team to create and implement effective marketing campaigns, manage our online presence, and communicate our impact to parents, donors, partners, and the public.

Key Responsibilities:

· Co-create & Execute Marketing Strategies: Collaborate with the leadership to create comprehensive and effective marketing plans that align with the organization's goals and mission. This includes identifying target audiences, defining key messages, and selecting appropriate marketing platforms.

· Content Creation: Plan & create (including copywriting) compelling, inspiring, and informative content for various marketing materials, including websites, social media, newsletters, blogs, and media (e.g. press) releases. Ensure that all content reflects our mission, values, and unique selling point (USP).

· Social Media Management: Manage and maintain our organisation's social media accounts, including Instagram, Facebook and LinkedIn. Develop engaging content, schedule posts, and monitor engagement and metrics to optimize our online presence. Work with relevant stakeholders (e.g. agencies) to achieve performance targets.

· Public Relations: Cultivate relationships with media outlets and journalists to secure media coverage. Write and distribute press releases and maintain a media contact list.

· Website Management: Manage the organisation's website, ensuring it is relevant, up-to-date, user-friendly, and visually appealing. Periodically update content and monitor website analytics.

· Graphic Design & Photography/Videography: Plan & create visually appealing graphics, photographs, videos, & materials for marketing campaigns, online platforms, events.

· Analytics and Reporting: Track and analyse the performance of marketing campaigns and communication efforts. Provide regular reports and insights to inform decision-making.

· Event Support: Assist in the planning and promotion of events, webinars, workshops, and fundraisers to ensure successful outcomes based on key performance indicators (KPI)

· Collaboration: Collaborate with cross-functional teams to ensure alignment between marketing efforts and core business implementation.

Minimum Qualifications:

· Diploma in Marketing, Communications, or a related field.

Fresh graduates are welcome to apply.

We are looking for someone who has:

· Strong writing and communication skills with attention to detail.

· Proficiency in social media management and relevant marketing platforms.

· Graphic design skills and experience with design software (e.g., Adobe Creative Suite)

· Knowledge of website management and content management systems (e.g., WordPress, SquareSpace)

· Excellent interpersonal and communication skills.

· Self-motivated, creative thinker, and ability to work well independently and in a team.

· Skills in producing and editing photos/videos for content (via Adobe Creative Suite, Final Cut Pro, etc.)

· Passion for education and the non-profit sector.

· Experience in marketing and communications, preferably in the non-profit sector or education is a plus.

· Fluency in Chinese (written and spoken) is a plus.

How to Apply:

Interested candidates are encouraged to submit a resume, cover letter, and a portfolio showcasing any previous marketing and communications work to [email protected]. Please include "Marketing and Communications Executive Application" in the subject line.

We encourage applications from individuals of all backgrounds and experiences.

Interested candidates who do not meet all the requirements may still apply.

Application Deadline:

We thank all applicants for their interest in this position; however, only those shortlisted for an interview will be contacted.

Job Scope:

Creative and skilled Communications and Design Lead for a period of 7 months from Jan to Jul 2025. This role will be responsible for designing and managing our visual communications, social media presence, and event publicity, focusing on the Singapore Youth Festival (SYF).

Key Responsibilities:

Graphic Design

• Create visually appealing event collaterals using our SYF graphics and brand guidelines
• Design promotional materials for various SYF platforms (Arts Presentation, Art Exhibition, Celebrations), including print and digital media

1. Social Media Management
   • Manage and maintain the social media accounts (e.g. Facebook, Instagram and YouTube)
   • Create engaging content and implement social media strategies to increase audience engagement
   • Monitor social media trends and adapt our approach accordingly
2. Publicity and Communications
   • Develop and execute communication plans for the Singapore Youth Festival (SYF) and other events for our internal and external stakeholders
   • Write and edit content for various communication channels, including press releases, newsletters, and website updates
3. General Communications Support
   • Assist in the planning and execution of marketing campaigns
   • Collaborate with other teams to ensure cohesive messaging across all platforms

Requirements:

• Diploma in Communications, Graphic Design, Visual Arts, or a related field
• Proficient in Adobe Creative Suite (e.g. Photoshop, Premiere Pro) and Canva to create high-quality visual content
• Strong digital visual design skills and attention to detail
• Excellent written and verbal communication skills
• Experience in social media management and content creation
• Able to work well independently and in teams
• Ability to work in a fast-paced environment and manage multiple projects simultaneously
• Turn work around quickly to meet deadlines

About Us:
Adverdize is a dynamic digital marketing agency based in the heart of Singapore. We specialize in crafting innovative marketing strategies and creating engaging content that drives brand success. Our team is passionate about connecting brands with their audience in meaningful ways.

Job Description:
We are seeking a creative and motivated Social Media Specialist to join our team. The ideal candidate will have a keen eye for detail, a flair for content creation, and a deep understanding of social media trends. You will be responsible for developing and executing social media strategies that enhance brand awareness and engage our target audience.

Key Responsibilities:

• Content Planning: Develop and manage a content calendar that aligns with marketing goals and brand voice.
• Research: Stay up-to-date with the latest social media trends and identify potential viral content opportunities.
• Content Creation: Design engaging and visually appealing content across various platforms.
• Photography & Videography: Capture high-quality photos and videos to support content strategies.
• Analytics: Monitor and report on social media performance metrics to optimize strategies.
• Collaboration: Work closely with the marketing team to ensure brand consistency.

Requirements:

• Proven experience as a Social Media Specialist or similar role.
• Strong knowledge of social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok, Lemon8).
• Excellent written and verbal communication skills.
• Proficiency in content creation tools (e.g., Adobe Creative Suite, Canva, Capcut).
• Experience in photography and videography.
• Ability to analyse social media metrics and translate them into actionable insights.
• Creative mindset with attention to detail.

Why Join Adverdize?

• Be part of a vibrant and innovative team.
• Opportunity to work with exciting brands and projects.
• Room for professional growth and development.
• A supportive and collaborative work environment.

If you are passionate about social media and eager to make an impact in the digital marketing world, we'd love to hear from you! Please send your resume and portfolio to [[email protected]] with the subject line "Social Media Specialist Application - [Your Name]."

Remuneration:

$2,700 SGD - $3,300 SGD

Job Scope:

• Plan and manage the public relations, marketing and digital engagement efforts to effectively communicate client's vision and outcomes to the public.

• Assist in developing and reviewing strategies to improve engagement and re-engagement modalities. Support client's email marketing operations, including the coordination, creation, dissemination, and analysis of the monthly client's Connects newsletter.

• Identify media, engagement and re-engagement opportunities for the amplification. Develop press releases, pitch stories to media, manage media on-site at events, and work on paid advertorials.

• Conceptualise and implement of a series of roadshows across Singapore for youth engagement. Responsibilities include venue selection, logistics coordination, content creation, and on-site management. Will need to present at these roadshows and facilitate discussions with youth participants.

• Champion data-driven marketing insights, assisting with conducting performance analysis and developing strategic recommendations through the use of digital marketing analytics. Compile online and offline marketing data, and present monthly reports, to evaluate efforts and measure effectiveness; working closely with content and content marketing teams to monitor live campaigns, ads and organic content.

• Support for the client's sensing work – leverage analytics and social listening tools to measure effectiveness of campaigns to further strengthen engagement and re-engagement efforts, and provide insight to various youth trends and interest through an online lens.

• Provide additional support for ongoing tasks if required.

Requirements:
• Degree, preferably related to the field of work.
• 2 years of relevant experience in communications or equivalent.
• Proven knowledge and experience in multi-channel communications including mainstream media, social media, traditional and digital media platforms
• Familiar with social media and/ or email marketing. Understanding of other digital marketing practices and platforms (eg. SEO, SEM, web analytics, Google Analytics etc.) is a plus.
• Have strong analytical skills and data-driven thinking. Comfortable dealing with statistics.
• Good writing and communication skills.
• Possess a macro perspective of issues and an eye for detail.
• Able to adapt well and thrive in a dynamic environment.
• Be a team player who is effective, resourceful and takes the initiative in work.

Contract Period: 1-year

Salary: up to $3500/month

Location: Toa Payoh

EA License No: 96C4864

Reg. No.: R24121728

Position Objective

The Head of Marketing & Communications will be an experienced, dynamic and highly motivated individual responsible for driving the marketing and communications strategy across all areas of the school. Branding and positioning of the school within the increasingly competitive landscape of Singapore will be a key focus moving forward. The successful candidate will be expected to develop long-term strategic goals, foster collaborative relationships both within and outside of the school, and continue to showcase Stamford American International School (SAIS) as a world-class school to the local and international community. Reporting directly to the Director of Admission & Marketing, the successful candidate will contribute to the strategic direction of the whole school and will play a vital role in its ongoing success.

The Head of Marketing & Communications will be a member of the Operations Leadership Team, reflecting the position's importance and enabling the brand to permeate across functions.

Responsibilities

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom they are responsible, or with whom they come into contact will be to adhered to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Management & Strategy

• Provide innovative leadership in creating a marketing, branding and communication strategy, including developing long-term goals and an annual operating process to optimise the positioning of SAIS in an increasingly competitive market;
• Lead the Marketing and Communications team to ensure a cohesive and collaborative approach to external marketing and internal communications using an omnichannel approach;
• Experience in performance marketing with active monitoring and result driven for enrolment drive;
• Foster collaboration with other departments to create streamlined marketing programmes to support all areas of the school;
• Understand and keep up with industry best practices and emerging strategies that will keep marketing and communications up to date and ensure the school maintains a competitive edge, in particular, the use of digital channels and customer data, keeping GDPR as well as PDPA compliance in mind at all times;
• Develop new creative, innovative and out-of-the-box approaches in applying the school’s messages;
• Liaise with the Managing Director, Director of Marketing and Admissions and Finance Director to develop marketing and communications financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances, aligning monetary resources, developing action plans, measuring and analysing results;
• Be a member of the crisis management team, managing the response to and communications around both planned and unplanned situations across multiple media to both the internal and external community as appropriate;
• Work alongside other senior leaders to contribute to and shape the whole school strategy, infusing our brand thinking and elevating SAIS’s position as the school of choice for families in Singapore.
• Own and manage the marketing and communication budget to generate desired output.

Marketing

• Lead the development and execution of a thorough and integrated external marketing strategy aligned with the school’s strategic objectives, including digital marketing, 3rd party media, outdoor advertising and others.
• Elevate SAIS’s brand awareness and competitive positioning to create a clear and transparent brand strategy, successfully leading the marketing team from the conceptualization of a strategy to execution;
• Effectively lead and manage the Marketing team by communicating and demonstrating the school’s values, policies, and procedures; work closely with the marketing team to ensure that they are functioning effectively and efficiently;
• Oversee the ongoing development of the school’s website and portals, including brand, design, content, layout, functionality and search engine optimization and measurement;
• Review and oversee the development and maintenance of a range of marketing collateral (both online and print) to support the school’s brand and proposition, including digital marketing assets (Statics and Video), marketing brochures, exhibitions assets, corporate premiums and translation of materials.
• Lead the PR/Advertising strategy to reinforce the school’s brand and proposition and optimize its exposure on online sites and coverage in printed publications;
• Lead the school’s digital and social media strategy for branding and leads generation and long-term marketing goals
• Ensure a presence on key listings and directories and an integrated content strategy across relevant social networking platforms, including, but not limited to, Facebook, Twitter, YouTube, Instagram, Flickr, Pinterest, and LinkedIn.
• Formulate an effective SEO strategy for growth and market share, including on-page and off-page SEO.
• Oversee the execution of Marketing and Admissions events, including Open Houses, Exhibitions, Seminars and Webinars, and any other lead-generation events.
• Effectively utilize CRM and Marketing automation tools in customer journey management and lead nurturing
• Perform regular market research and gather market intelligence for decision-making
• Work closely with the Director of Marketing and Admissions to develop and execute an effective marketing program that promotes positive relationships and reputation with the community (internal and external) and attracts prospective parents and students.

Communications

• Formulate a communications strategy aligning internal and external communication channels and messaging in accordance with brand voice;
• Review and monitor the effectiveness of existing internal communication processes and practices and work closely with the Communications Manager to develop and shape an ongoing and effective internal communications strategy;
• Contribute to producing a high volume of communications and content to an elevated standard that is in line with the School’s vision and values. This includes writing high-level marketing copy and editing/refining the work of others to sharpen the messaging and apply tonal consistency.
• Drive the Communications Team to define, shape, and follow a clear process to provide accurate, tonally appropriate communications relevant to all types of situations and delivered to the right target audience.
• Effectively lead and manage the Communications team by communicating and demonstrating the school’s values, policies, and procedures; work closely with the Communications Manager to ensure that the Communications team is functioning effectively and efficiently;
• Oversee the execution of the internal communications strategy, led by the Communications Manager;
• Oversee the collaboration and communication with different members of the community to build support and understanding and collate feedback to shape the communications strategy;
• Support the Communications Manager in working with the Management and Leadership Teams to ensure the timely and effective communication of important messages to the community via the school’s communication channels;
• Oversee a consistent and clear communication of Stamford’s corporate identity and communication processes to staff and ensure all internal communications support the brand.
• Oversee the creation and development of various internal communication initiatives, including key publications such as the Superintendent Weekly Wrap-up, Stamford Pride, Year Books.

Photography and Videography

• Oversee the management of photography and videography of all school events;
• Oversee the effective use of photography and videography across all internal and external communication tools, according to the school’s Photo and Video Policy.
• Maintain a library of assets for various marketing and communication purposes.

Position Requirements

Experiences:

• A minimum of 10 years’ experience in managing brands and developing creative and innovative marketing strategies for both offline and online mediums/channels in formulating effective marketing outreach.
• Experience in Performance Marketing and lead generation mechanism which drives enrolment
• Experience in managing a marketing and communication team from conceptualisation of a strategy to execution.
• Proficient in digital marketing and online and offline marketing integration, accompanied by SEO knowledge for sustainable results.
• Experience in marketing technology and modern marketing approaches in accordance with marketing intelligence and media consumption patterns of the target audience.
• Experience in data-driven strategies and able to incorporate ROI and metric-driven models, CRM systems, databases and marketing automation
• Proficiency in using various software such as Microsoft Dynamics, Google Analytics, Microsoft Clarity, CMS, SEMRush/Ahref, Mailchimp, and Adobe Creative Suite, for example.

Personal Attributes:

• Exceptional leadership and communication skills to inspire and collaborate with a cross-functional group for a unified direction in accordance with the organization’s vision.
• Strong strategic thinker with a passion for tactical and detailed marcoms execution.
• Strong project management and time management skills in driving cross-functional projects
• Effective analytical skills to properly evaluate market situations and competitions and adapt quickly for results.
• Excellent people management skills to effectively manage the Marketing and Communications team while driving performance for lead acquisition through various avenues.
• Passionate about the education industry and supporting a community of students, staff, and the larger Stamford American Community.
• Excellent communication and presentation skills with the ability to communicate across all levels of the school and its community.
• High cultural quotient to engage a community with a wide variety of cultural and religious backgrounds.
• The ability to be efficient, flexible and adaptable in a pressurized environment.
• The ability to work independently, to be self-motivated, proactive and forward-thinking.

Qualifications

• Bachelor’s degree in business or marketing, communications or a related field (essential).
• A Master’s in Business Administration or Marketing will be an advantage.

Working Conditions

• Role will be based out of the SAIS Woodleigh campus.
• 40 hours of work per week, some flexibility (weekend, evenings).
• Occasional staff meetings and trainings.
• Expected to participate in some duties outside of work hours.

Terms of Employment

● Working Hours 8:00 am – 5:00 pm, Monday to Friday

● Annual Leave 21 working days

● Medical Benefits: Medical insurance provided where applicable

● Sick Leave/Hospital Leave: 60 days hospitalization leave including 14 days sick leave

● Probation Period: 3 months from date of commencement

● Referee request: Required

● Background Check: Required

Stamford American International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, Stamford’s parent organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics or disability. We welcome applications from all qualified candidates.

Please note that only shortlisted candidates will be notified.

We are seeking a dynamic and highly organized Social Media Manager to join our team and take charge of managing and optimizing our YouTube content operations. This role is perfect for someone passionate about digital media, thrives on planning and organization, and is skilled in community engagement.

• Content Scheduling & Traffic Management
• Plan, coordinate, and manage the content calendar for our YouTube channel to ensure timely uploads and a consistent publishing schedule.
• Act as the point of contact between creative teams, editors, and talents to manage the workflow and ensure deadlines are met.
• Oversee and optimize the scheduling of shoots, ensuring the availability of talents, resources, and locations.
• Upload & Channel Management
• Manage the upload process, ensuring metadata (titles, tags, thumbnails, descriptions) is optimized for maximum reach and engagement.
• Maintain and update video playlists, end screens, and cards to keep the channel organized and viewer-friendly.
• Talent & Community Management
• Coordinate with talents to manage their schedules, brief them on content requirements, and address their needs during shoots.
• Actively engage with the YouTube community by responding to comments, addressing queries, and fostering a positive and active audience.
• Monitor and analyze viewer feedback to improve content strategies and community engagement.
• Analytics & Optimization
• Track and analyze channel performance metrics (views, watch time, CTR, engagement rates) to identify growth opportunities.
• Stay updated on YouTube trends and algorithm changes to implement best practices for channel growth.

Qualifications

• Proven experience in managing YouTube channels or similar social media platforms.
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
• Excellent communication skills for coordinating between teams and engaging with the community.
• Familiarity with YouTube Studio and tools like Trello, Notion, or similar project management software.
• Knowledge of YouTube SEO, analytics, and content strategy best practices.
• A team player with a positive attitude and a passion for content creation.
• Experience in community management and audience engagement strategies.
• Understanding of video production workflows and processes.
• Basic knowledge of graphic design or video editing tools is a plus.

Job Description:

• Knowledge in graphic design, creative web and social media content creation.
• Photography and video production & editing is a plus.
• Engage with colleagues / clients and execute projects relating to graphic / web design
• Understand clients’ needs, branding, conceptualise, design & execution of graphic design related to projects, with key emphasis on website, publication and marketing collaterals.
• Think creatively and developing concepts, graphics and layouts
• Determine the message the design should portray
• Create & determine the layout, font color, font type, logos, pictures and other visual and verbal aspects of a website
• Contributes to team effort by accomplishing related results as needed
• Ensure all design work is on the strategy and on brand

Requirements:

• Minimum of 1-year working experience in designing
• Creative, excellent design sense & concepts & is able to rationalize ideas
• Good visualisation and possess a keen eye for detail.
• The ability to express creative ideas is crucial.
• Good colours and fonts concept
• Good web/ Internet knowledge and be aware of internet trend
• Proficient in design software in Adobe Creative Suite such as PhotoShop, Illustrator, InDesign as well as video editing software such as Adobe Premiere Pro Illustration/ Animation skills
• Proficient in editing video and motion graphics
• Experience with videography & photography and has good knowledge of photo retouching, post production, file handling and photo editing
• Ability to work in a fast-paced setting under tight deadlines with strong project and time-management skills
• Strong verbal and written communication skills for collaborating with clients and members of the production team
• Preferably a Diploma/ Advanced Diploma/ Degree in Art / Design / Visual Communications / Graphic Design or equivalent

Job Description:

• Engage with colleagues/ clients and execute projects relating to graphic / web design

• Understand clients’ needs, branding, conceptualise, design & execution of graphic design related to projects, with key emphasis on website, publication and marketing collaterals.

• Think creatively and developing concepts, graphics, and layouts

• Determine the message the design should portray

• Create & determine the layout, font color, font type, logos, pictures and other visual and verbal aspects of a website

• Contributes to team effort by accomplishing related results as needed

• Ensure all design work is on the strategy and on brand

Requirements:

• Minimum of 2-year working experience in designing

• Creative, excellent design sense & concepts & is able to rationalize ideas

• Good visualisation and possess a keen eye for detail.

• The ability to express creative ideas is crucial.

• Good colours and fonts concept

• Good web/ Internet knowledge and be aware of internet trend

• Competency in Adobe Creative Suite such as PhotoShop, Illustrator, Figma, Dreamweaver, Flash or other graphic software

• Proficient in editing video and motion graphics

• Experience with design for mobile devices is an advantage

• Preferably a Diploma/ Advanced Diploma/ Degree in Art / Design / Visual Communications / Graphic Design

• On-site management and client liason is required.
• To coordinate with clients, suppliers/contractors on projects on all operational matters, and able to trouble-shoot any issues during project.
• Good spoken English, with excellent communication skills. Fluency in Mandarin and dialects preferred.
• Excellent written communications is required.
• Able to work with people from all walks of life.
• Must be able to work on weekends and public holidays when required.
• Hardworking and able to handle stress.
• This position will require you to work in various locations around the island as well as in different parts of the world, hence, travelling is necessary.
• Minimum Diploma level
• 2 years in Exhibitions/Events industry will be an advantage.

About Us

M-DAQ Global is a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide. Our proprietary technology empowers both large enterprises and SMEs to navigate international trade with FX clarity, certainty, and payment mobility.

Headquartered in Singapore with an expanding presence across 7 countries and territories, M-DAQ Global provides a comprehensive suite of FX, collections, and payment solutions, as well as value-added services such as AI-driven KYB onboarding and enhanced risk management solutions, enabling businesses to transact across borders with ease amidst evolving needs.

For more information, please visit: www.m-daq.com.

About the Role

We are seeking a dynamic and experienced Brand Communications Manager to lead and integrate our external and internal communications strategies with a strong focus on brand management. This role is pivotal in shaping and communicating our corporate identity, fostering employee engagement, and driving public perception. The ideal candidate will combine expertise in PR, media relations, content creation, and brand strategy to deliver impactful, cohesive messaging across all touchpoints.

Key Responsibilities

External Communications & Public Relations

• Develop and implement PR strategies as part of an integrated marketing plan to achieve overall business objectives.
• Act as the main point of contact for media, responding to media inquiries and escalating to senior leadership when appropriate.
• Handle all media relations, proactively pitching story angles and company updates, and maintaining a database of key APAC media contacts.
• Develop and edit news releases, speeches, articles, interviews, and other editorial content.
• Design and execute crisis communication strategies and manage real-time responses.
• Undertake active media monitoring to identify opportunities and mitigate risks.

Internal Communications

• Develop and implement an internal communications strategy to align employees with the company’s mission, vision, and brand identity.
• Create and manage internal communication channels (newsletters, intranet, town halls, etc.).
• Collaborate with HR to enhance employee engagement through storytelling and branding initiatives.
• Support leadership communication, crafting messages, presentations, and engagement strategies for internal audiences.

Brand Management

• Oversee the development and implementation of the overarching brand strategy, ensuring alignment across all internal and external channels.
• Ensure consistent messaging and brand application across all content, marketing materials, and communications.
• Manage the company’s brand voice and identity guidelines, ensuring adherence in all touchpoints.
• Conduct regular brand audits and collaborate with cross-functional teams to strengthen brand equity.

Content Development & Digital Strategy

• Support content development and management across all channels, including the website, social media, campaigns, newsletters, and marketing collaterals.
• Collaborate with marketing teams to integrate brand messaging into campaigns and other initiatives.
• Monitor and analyze engagement metrics to refine content strategies and maximize impact.

Stakeholder Engagement

• Support the CEO and leadership team in engagements with external stakeholders, including media appearances and key events.
• Partner with internal departments (e.g., HR, marketing, product) to ensure alignment and consistency in messaging.

Strategic Insights & Reporting

• Monitor industry trends and competitors to inform strategic decisions and enhance communication approaches.
• Analyze the effectiveness of communication and branding strategies, providing regular updates and recommendations to senior leadership.

Requirements:

• Bachelor’s degree in Mass Communications, Corporate Communications, Journalism, Social Sciences, Business Administration, or a related field.
• At least 5 years’ experience in integrated communications, including PR, media relations, and brand management.
• Demonstrated success in managing internal and external communications with measurable impact.
• Expertise in social media channels and digital communication tools.
• Experience with crisis communication and reputation management.
• Strong commercial acumen; experience in financial or fintech industries is a plus.
• Exceptional communication and storytelling skills, with the ability to influence outcomes.
• Advanced proficiency in MS Excel and MS PowerPoint for reporting and presentations.
• Detail-oriented, resourceful, and capable of managing multiple priorities in a dynamic environment.
• Experience in managing cross-functional teams and external agencies.
• Strong understanding of branding principles and their application in a corporate setting.
• Analytical mindset with experience in tracking and optimizing communication strategies using KPIs.

Why Us?

• Have a positive impact to the world’s economy by creating a World without Currency BordersTM
• Team Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace

1. In charge of Production and Logistics

2. Work closely with Management and Production

3. Responsibilities of the job include: planning and organizing production schedules.

4. Ensure that manufacturing processes run reliably and efficiently.

5. Friendly and hardworking

Responsibilites

• Hosting our live streams via tiktok / instagram / facebook. Engaging customers with content / wit and professional product presentation.
• Able to establish viewer's engagement and interest in following , buying of product.
• Able to interact and engage customer in a joyful, lively manner.
• Constantly updated on the latest marketing trends and happenings.

Requirements

• Excellent communication and collaboration skills
• Individual should be fun, energetic and confident

Duties and Responsibilities:

Corporate Comms, Social Media and Branding

· Undertake editorial and production tasks including editing, writing, and producing in alignment with ASME’s communications strategies. This includes the production of e-newsletters, annual reports, publications, speeches, media releases, etc.

· Produce and post digital content for ASME’s social media accounts.

· Ensure and maintain brand consistency for all company materials and collaterals.

Stakeholder Relations

· Support and/or organise stakeholder initiatives such as corporate visits, focus group meetings and dialogues, etc.

· Provide logistical and administrative support for events such as Council Meetings and AGM and Media Relations

· Media engagement for the publicity of the organisation’s activities.

· Draft news releases, craft media replies and coordinate media interviews.

· Maintain a current media database.

· Monitor news coverage on the organisation, executive council members and related industry news.

Event Comms

· Execute communications plans for key events.

· Develop and produce event promotional collaterals and videos.

· Provide other event support such as photography and emcee duties as assigned.

· Provide general administrative support as required.

Requirements:

· At least 1 year of relevant experience in corporate communications, public/media relations or related positions.

· Tertiary education in Mass Communications, Social Science or related disciplines.

· Strong artistic and aesthetic sense would be an advantage.

· Knowledge and a keen interest in current affairs.

· Ability to work independently and with a team.

· Thrives in a fast-paced environment and able to handle the pressure of meeting tight deadlines.

· Self-motivated and resourceful with good multitasking and organisational ability.

· Strong project management skills.

Company Profile

Dex-Lab is an innovative Singaporean Robotics & Artificial Intelligence Company that specializes in creating tailored solutions for our partners Originally pioneering Social Robotics & Artificial Intelligence solutions in Singapore’s Elder Care Industry. An industry that constantly suffers from shortage of manpower and often deemed as behind in technological innovation compared to other Healthcare sectors.

Job Description

The candidate will have the unique experience of working with to-scale humanoid robots, and elevating it’s branding position in the market. They will also be in the forefront of emerging technology, granting them exposure to the industry and developing strategies on moving a business forward.

Based on your skillset and interest, they will have the opportunity to experience a diverse range of career options as well. (e.g. Operations, Robotics, Multimedia Design & Marketing)

Key Responsibilities:

• Collaborate with the Business Development Team on the development of visual communications material including but not limited to: PowerPoint templates, illustrations and infographics for marketing purposes.
• Collaborate with the Business Development Team on new ideas, directions, and tools for marketing and communications.
• Curation, analysis, and management of company Social Media Platforms.
• Branding and launch execution for new product lines

Other Responsibilities

• Execution of Company events with partners, presenting on the company’s product line and answering questions
• Presentations to partners/investors in English or Chinese as needed.
• Reaching out to organizations for potential marketing partnerships

What we are looking for:

• Interest in Emerging technology especially related to communication and branding.
• Positive and Proactive
• Strong communications skills: excellent listening skills and empathy, ability to write clearly and concisely.
• Demonstrated enthusiasm for embracing challenges outside of familiar territories, showcasing a commitment to continuous learning and creative exploration.
• A proactive and open-minded attitude towards exploring creative solutions beyond conventional animation boundaries.
• Proficiency in Microsoft Office, Adobe Creative Suite. Experience in SEO and Digital Marketing tools are a bonus
• Demonstrable experience in media communications including social media management, video editing etc.
• Open to Fresh Graduates/Students currently enrolled in ITE/Polytechnic/University
• As the subject matter is very niche we would appreciate candidates who can be committed to minimum 6 months.

To Apply: Please send your resume and portfolio (if you have one) to John Paulo at [email protected]

Duties and Responsibilities:

Corporate Comms, Social Media and Branding

· Undertake editorial and production tasks including editing, writing, and producing in alignment with ASME’s communications strategies. This includes the production of e-newsletters, annual reports, publications, speeches, media releases, etc.

· Produce and post digital content for ASME’s social media accounts.

· Ensure and maintain brand consistency for all company materials and collaterals.

Stakeholder Relations

· Support and/or organise stakeholder initiatives such as corporate visits, focus group meetings and dialogues, etc.

· Provide logistical and administrative support for events such as Council Meetings and AGM and Media Relations

· Media engagement for the publicity of the organisation’s activities.

· Draft news releases, craft media replies and coordinate media interviews.

· Maintain a current media database.

· Monitor news coverage on the organisation, executive council members and related industry news.

Event Comms

· Execute communications plans for key events.

· Develop and produce event promotional collaterals and videos.

· Provide other event support such as photography and emcee duties as assigned.

· Provide general administrative support as required.

Requirements:

· At least 1 year of relevant experience in corporate communications, public/media relations or related positions.

· Tertiary education in Mass Communications, Social Science or related disciplines.

· Strong artistic and aesthetic sense would be an advantage.

· Knowledge and a keen interest in current affairs.

· Ability to work independently and with a team.

· Thrives in a fast-paced environment and able to handle the pressure of meeting tight deadlines.

· Self-motivated and resourceful with good multitasking and organisational ability.

· Strong project management skills.

Duties and Responsibilities:

Corporate Comms, Social Media and Branding

· Undertake editorial and production tasks including editing, writing, and producing in alignment with ASME’s communications strategies. This includes the production of e-newsletters, annual reports, publications, speeches, media releases, etc.

· Produce and post digital content for ASME’s social media accounts.

· Ensure and maintain brand consistency for all company materials and collaterals.

Stakeholder Relations

· Support and/or organise stakeholder initiatives such as corporate visits, focus group meetings and dialogues, etc.

· Provide logistical and administrative support for events such as Council Meetings and AGM and Media Relations

· Media engagement for the publicity of the organisation’s activities.

· Draft news releases, craft media replies and coordinate media interviews.

· Maintain a current media database.

· Monitor news coverage on the organisation, executive council members and related industry news.

Event Comms

· Execute communications plans for key events.

· Develop and produce event promotional collaterals and videos.

· Provide other event support such as photography and emcee duties as assigned.

· Provide general administrative support as required.

Requirements:

· At least 1 year of relevant experience in corporate communications, public/media relations or related positions.

· Tertiary education in Mass Communications, Social Science or related disciplines.

· Strong artistic and aesthetic sense would be an advantage.

· Knowledge and a keen interest in current affairs.

· Ability to work independently and with a team.

· Thrives in a fast-paced environment and able to handle the pressure of meeting tight deadlines.

· Self-motivated and resourceful with good multitasking and organisational ability.

· Strong project management skills.

Duties and Responsibilities:

Corporate Comms, Social Media and Branding

· Undertake editorial and production tasks including editing, writing, and producing in alignment with ASME’s communications strategies. This includes the production of e-newsletters, annual reports, publications, speeches, media releases, etc.

· Produce and post digital content for ASME’s social media accounts.

· Ensure and maintain brand consistency for all company materials and collaterals.

Stakeholder Relations

· Support and/or organise stakeholder initiatives such as corporate visits, focus group meetings and dialogues, etc.

· Provide logistical and administrative support for events such as Council Meetings and AGM.

PR and Media Relations

· Media engagement for the publicity of the organisation’s activities.

· Draft news releases, craft media replies and coordinate media interviews.

· Maintain a current media database.

· Monitor news coverage on the organisation, executive council members and related industry news.

Event Comms

· Execute communications plans for key events.

· Develop and produce event promotional collaterals and videos.

· Provide other event support such as photography and emcee duties as assigned.

· Provide general administrative support as required.

Requirements:

· At least 1 year of relevant experience in corporate communications, public/media relations or related positions.

· Tertiary education in Mass Communications, Social Science or related disciplines.

· Strong artistic and aesthetic sense would be an advantage.

· Knowledge and a keen interest in current affairs.

· Ability to work independently and with a team.

· Thrives in a fast-paced environment and able to handle the pressure of meeting tight deadlines.

· Self-motivated and resourceful with good multitasking and organisational ability.

· Strong project management skills.

Duties and Responsibilities:

Corporate Comms, Social Media and Branding

· Undertake editorial and production tasks including editing, writing, and producing in alignment with ASME’s communications strategies. This includes the production of e-newsletters, annual reports, publications, speeches, media releases, etc.

· Produce and post digital content for ASME’s social media accounts.

· Ensure and maintain brand consistency for all company materials and collaterals.

Stakeholder Relations

· Support and/or organise stakeholder initiatives such as corporate visits, focus group meetings and dialogues, etc.

· Provide logistical and administrative support for events such as Council Meetings and AGM and Media Relations

· Media engagement for the publicity of the organisation’s activities.

· Draft news releases, craft media replies and coordinate media interviews.

· Maintain a current media database.

· Monitor news coverage on the organisation, executive council members and related industry news.

Event Comms

· Execute communications plans for key events.

· Develop and produce event promotional collaterals and videos.

· Provide other event support such as photography and emcee duties as assigned.

· Provide general administrative support as required.

Requirements:

· At least 1 year of relevant experience in corporate communications, public/media relations or related positions.

· Tertiary education in Mass Communications, Social Science or related disciplines.

· Strong artistic and aesthetic sense would be an advantage.

· Knowledge and a keen interest in current affairs.

· Ability to work independently and with a team.

· Thrives in a fast-paced environment and able to handle the pressure of meeting tight deadlines.

· Self-motivated and resourceful with good multitasking and organisational ability.

· Strong project management skills.

Duties and Responsibilities:

Corporate Comms, Social Media and Branding

· Undertake editorial and production tasks including editing, writing, and producing in alignment with ASME’s communications strategies. This includes the production of e-newsletters, annual reports, publications, speeches, media releases, etc.

· Produce and post digital content for ASME’s social media accounts.

· Ensure and maintain brand consistency for all company materials and collaterals.

Stakeholder Relations

· Support and/or organise stakeholder initiatives such as corporate visits, focus group meetings and dialogues, etc.

· Provide logistical and administrative support for events such as Council Meetings and AGM and Media Relations

· Media engagement for the publicity of the organisation’s activities.

· Draft news releases, craft media replies and coordinate media interviews.

· Maintain a current media database.

· Monitor news coverage on the organisation, executive council members and related industry news.

Event Comms

· Execute communications plans for key events.

· Develop and produce event promotional collaterals and videos.

· Provide other event support such as photography and emcee duties as assigned.

· Provide general administrative support as required.

Requirements:

· At least 1 year of relevant experience in corporate communications, public/media relations or related positions.

· Tertiary education in Mass Communications, Social Science or related disciplines.

· Strong artistic and aesthetic sense would be an advantage.

· Knowledge and a keen interest in current affairs.

· Ability to work independently and with a team.

· Thrives in a fast-paced environment and able to handle the pressure of meeting tight deadlines.

· Self-motivated and resourceful with good multitasking and organisational ability.

· Strong project management skills.

About Our Company
We are a Singapore-based health and wellness brand serving over 200,000 customers worldwide. We have over 50 full-time team members based in Singapore, Indonesia, Malaysia, and the Philippines.

How We're Growing With Great People

(1) We Care About Your Outcomes/ Goals
On top of that, we provide mentoring and guidance. We believe that learning and growing never stop for anyone. The best way to learn is if you have someone (a mentor or peer) to help you see the “big picture” and make more effective decisions. It’s invaluable to have a team that cares about what happens to you.

(2) Resources For Learning And Growing
Beyond this, if there is relevant training that our team members can attend to grow themselves, we are more than happy to provide it. We invest thousands of dollars into programs and consultations with REAL experts. Not many companies believe in investing as heavily as we do in our talents. We believe it's a must to continuously reinvest in our people.

(3) Team Structure
We have a flat hierarchy where ideas from everyone are valued. We do not operate on seniority or experience alone. We make decisions that drive toward our goals and we chase our goals as a team.

(4) Career Progression
Our progression structure is based on merit, contribution, and performance. Some might move faster while others require time. It's purely up to the individual how fast they want to grow. We guide and create opportunities that fit your goals.

We are looking for the best of the best, an A-team player

As a Social Media Manager with The Purest Group, you will work closely with our Content Strategists to execute creative ideas aligned with the brand guidelines and standards, engaging the user while staying true to the brand vision.

You should be familiar with the basic principles of various social media platforms (including but not limited to Instagram, Tiktok, Youtube, etc.), have a good eye for design, be capable of working under pressure, and have strong attention to detail. You should also be confident in making creative decisions independently on the projects and accounts under your charge.

Main Job Requirements:

• Content Ideation: Monitor industry trends, competitor activities, and social media innovations to develop fresh ideas and keep our our content engaging and relevant.
• Content Creation: Collaborate with internal teams and external partners to produce high-quality content (including images, videos, Reels, and Stories) that showcases our products, lifestyle, and values.
• Community Management: Engage with our community by responding to comments, messages, and mentions in a timely and friendly manner. Cultivate relationships with influencers and brand ambassadors to enhance our reach and credibility.
• Brand Voice & Consistency: Ensure that all social media content maintains brand consistency in terms of tone, style, and messaging. Uphold the brand’s values and personality across all social platforms.
• Paid Social Media Campaigns: Work closely with the marketing team to align paid campaigns with organic content. Assist in planning and executing paid social media campaigns to drive traffic, conversions, and brand awareness.
• Performance Analysis: Track and report on social media metrics, providing insights into the effectiveness of content and campaigns. Use data to optimize content strategies, improve engagement rates, and drive conversions and brand loyalty across platforms.

Company Profile

Dex-Lab is an innovative Singaporean Robotics & Artificial Intelligence Company that specializes in creating tailored solutions for our partners Originally pioneering Social Robotics & Artificial Intelligence solutions in Singapore’s Elder Care Industry. An industry that constantly suffers from shortage of manpower and often deemed as behind in technological innovation compared to other Healthcare sectors.

Job Description

The candidate will have the unique experience of working with to-scale humanoid robots, and elevating it’s branding position in the market. They will also be in the forefront of emerging technology, granting them exposure to the industry and developing strategies on moving a business forward.

Based on your skillset and interest, they will have the opportunity to experience a diverse range of career options as well. (e.g. Operations, Robotics, Multimedia Design & Marketing)

Key Responsibilities:

• Collaborate with the Business Development Team on the development of visual communications material including but not limited to: PowerPoint templates, illustrations and infographics for marketing purposes.
• Collaborate with the Business Development Team on new ideas, directions, and tools for marketing and communications.
• Curation, analysis, and management of company Social Media Platforms.
• Branding and launch execution for new product lines

Other Responsibilities

• Execution of Company events with partners, presenting on the company’s product line and answering questions
• Presentations to partners/investors in English or Chinese as needed.
• Reaching out to organizations for potential marketing partnerships

What we are looking for:

• Interest in Emerging technology especially related to communication and branding.
• Positive and Proactive
• Strong communications skills: excellent listening skills and empathy, ability to write clearly and concisely.
• Demonstrated enthusiasm for embracing challenges outside of familiar territories, showcasing a commitment to continuous learning and creative exploration.
• A proactive and open-minded attitude towards exploring creative solutions beyond conventional animation boundaries.
• Proficiency in Microsoft Office, Adobe Creative Suite. Experience in SEO and Digital Marketing tools are a bonus
• Demonstrable experience in media communications including social media management, video editing etc.
• Open to Fresh Graduates/Students currently enrolled in ITE/Polytechnic/University
• As the subject matter is very niche we would appreciate candidates who can be committed to minimum 6 months.

To Apply: Please send your resume and portfolio (if you have one) to John Paulo at [email protected]

Stamford American International School is seeking a motivated and detail-oriented intern to join our team. This position offers a unique opportunity to gain hands-on experience in both application management and marketing functions within an international educational institution.

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom they are responsible, or with whom they come into contact will be to adhered to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Marketing & Event

• Assist in the logistics of Open Houses, Exhibitions and other events held by the school in Singapore, providing support to Project Manager as needed.
• Monitor sign-ups for events and collaborate with the Inquiry Team to manage registrations and confirmations efficiently.
• Work closely with the Marketing team to execute outreach initiatives effectively.
• Coordinate event logistics and collaborate with Facilities and Events team for event setup, including collaterals, setup, inventory management and vendor engagement as required
• Market research
• Contribute into content creation or graphic design and collaterals creation
• Create a Content Library for sharing and distribution

Business Development - Event Support:

• Coordinate for business trip requirements
• Support trip preparation and event collaterals
• Database building for network expansion
• Outreach to potential channel partners

Position Requirements

• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in Microsoft Office Suite.
• Prior experience in event coordination or administration is a plus.

Qualifications

• Currently pursuing a diploma or degree in Business Administration, Marketing, or Media, Arts & Design (Integrated Marketing Communications), Customer Experience Management, Event Management

Contacts

• Liaise with School Admissions and Marketing team
• Liaise with Parent Help Desk, other support functions, and the academic leadership team
• Teachers, parents and students
• School Operations
• External agencies

Working Conditions

• Duties performed within a school environment
• Will be required to work independently and as part of a collaborative team effort
• Extended working hours to complete some projects may be required
• Occasional evening and weekend work

Terms of Employment

• Working Hours: 8:00 am – 5:00 pm, Monday to Friday
• Referee request: Required
• Background Check: Required

Stamford American International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, Stamford’s parent organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics or disability. We welcome applications from all qualified candidates.

Please note that only shortlisted candidates will be notified.

Looking for a art director to manage a creative initiative from start to finish.

Key Responsibilities:

· Leads the artistic development of marketing and promotional pieces for Chinese collateral materials

· Manage and mentor a team of graphic designers and other creative staff

· Manage multiple projects from concept through to completion, working with both in-house resources and vendors in China

· Manage multiple projects simultaneously, prioritizing tasks and delegating duties as necessary

· Knowledge of print and digital communications is a must. This person should know the ins and outs of the latest marketing and creative trends, identifying where the company or clients can implement new initiatives.

Skills Required:

· Strong artistic and creative vision with an ability to guide various creative processes.

· Leadership and team management skills to inspire and direct a creative team.

· Excellent communication and interpersonal skills to effectively convey ideas and foster a collaborative environment.

· Problem-solving skills and the ability to make quick decisions under pressure.

· Technical proficiency in design software such as Adobe Creative Suite ( Chinese Language )

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own D2C Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As part of the Customer Service team, you will represent Maneuver Marketing as the company’s highest escalation point with the ultimate goal of developing and strengthening our customers’ engagement, satisfaction & loyalty.

Collaborating closely with various departments (Product, eCom, Marketing & Supply-Chain), the team provides stellar customer experience, as well as developing and implementing improvement strategies that contribute to the overall success of our business.

As the Social Media Community & Engagement Lead, you will report directly to the Senior Customer Service Manager and you will be entrusted with overseeing the operational success of our third-party BPO Social Media Moderator Team. You will provide key support to our customer-facing specialists and will also be responsible for identifying, strategizing & implementing engagement, sales, retention, and operational improvement opportunities.

What You’ll Do

Content Moderation

• Develop Guidelines: Create and update community guidelines and moderation policies to ensure a safe and positive environment for users.
• Review User-Generated Content: Monitor and moderate user-generated content to ensure it adheres to community guidelines and platform policies.
• Remove Inappropriate Content: Identify and remove content that violates guidelines, such as hate speech, spam, or explicit material.
• Develop Crisis Protocols: Establish protocols for handling various types of crises, ensuring the team is prepared to respond effectively.
• Handle PR Crises: Quickly address and manage any public relations crises or negative publicity on social media to protect the brand’s reputation.

Community Management

• Monitor and Respond: Oversee and respond to comments, messages, and inquiries across social media platforms to foster a positive community environment.
• Engage with Followers: Actively engage with followers by liking, commenting, and sharing user-generated content to build a loyal community.
• Foster Community Growth: Implement strategies to grow the community, such as hosting online events, contests, or collaborations with influencers.
• Encourage User Interaction: Create opportunities for users to interact with each other, fostering a sense of community and loyalty.
• Steer conversations towards desired narrative: In collaboration with the copy and marketing teams align on advertisement messages for agents to guide conversations.

Customer Support

• Address Customer Issues: Collaborate with the customer service team to address and resolve customer complaints and issues raised on social media platforms.
• Provide Information: Offer accurate information and support to users regarding products, services, and company policies.

Analytics and Reporting

• Track Engagement Metrics: Analyze engagement metrics to understand community sentiment and identify areas for improvement.
• Gather User Feedback: Collect and analyze feedback from the community to identify trends, preferences, and areas for improvement.
• Report Insights: Provide regular reports on community engagement, moderation activities, and user feedback to inform strategy adjustments.

Cross-functional Collaboration

• Collaborate with marketing, product development, supply-chain, and customer service teams to address systemic issues and improve the overall user experience.
• Feedback Loop: Provide feedback and insights to relevant teams to enhance product offerings and community engagement strategies.

Indirect Team Management

• Lead and Support Moderators: Manage a team of content moderators, providing guidance, support, and performance feedback.
• Schedule and Assign Tasks: Organize and assign moderation tasks to ensure coverage and efficiency.
• Conduct Training: Develop and deliver training programs to keep the team updated on policies, tools, and best practices.

How You’ll Succeed

Maneuver is an OKRs, KPIs, & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company. These may include:

Community Management Objective:

Ensure up-to-date and effective community guidelines, and enhance community engagement and interaction rate.

• Review and update community guidelines quarterly.
• Reduce average response time to comments and messages
• Increase in user interactions (likes, comments, shares) on social media posts.

Team Management Objective

Effectively manage and support the content moderation team.

• Conduct monthly performance reviews with all team members.
• Conduct training sessions for the moderation team every quarter.
• Ensure 100% completion of all assigned moderation tasks within deadlines.
• Achieve a 95% QA critical error pass rate for the team 30 days following implementation of new policies or procedures.

Collaboration Objective:

Foster cross-functional collaboration to enhance community experience.

• Hold bi-weekly meetings with marketing and customer service teams.
• Collect and measure feedback from at least one cross-functional initiative per quarter.
• Develop and execute at least one joint initiative per quarter with other teams to improve community engagement.

Analytics and Reporting Objective:

Utilize data to inform community management strategies.

• Generate and distribute monthly community engagement reports.
• Identify and implement three new strategies based on data insights to improve engagement.
• Define Key Community Metrics based on industry best practices.
• Track and report on key community metrics with 100% accuracy.

Your Experience

• At least 5y exp. in Social Media Community Management with 2 years in a leadership role, managing online communities with a focus on driving engagement, handling feedback, and maintaining brand reputation.
• Proven experience leading a social media moderation team, ideally across multiple platforms (Facebook, Instagram, TikTok).
• Experience working cross-functionally with marketing, customer service, and other internal teams to ensure social media strategies align with broader company goals.
• Successful experience training, managing, and coordinating remote teams, as your customer service and moderation work is handled externally.
• Ability to train, mentor, and motivate a team of moderators, ensuring alignment with brand guidelines and service level agreements (SLAs).
• Data oriented with experience tracking, analyzing, and reporting on engagement metrics, sentiment analysis, and content moderation accuracy to drive continuous improvement.
• Can demonstrate a creative approach to community engagement, with a strong understanding of how to create compelling and interactive responses and activities.

Ideally

• A degree in Marketing, Communications, Public Relations, Journalism, or a related field is preferred.
• Social media certifications (e.g., from Facebook, Google, or HubSpot) are a plus but not mandatory.
• Experience working with premium B2C and/or D2C brands, particularly in industries like health, wellness, or beauty, to understand how to communicate effectively with different audiences.
• Familiarity with mass-market brands, understanding how to scale community engagement to broader audiences.
• Enthusiasm for social media platforms, with a keen interest in staying up-to-date on the latest trends and best practices, especially in the wellness and beauty industries.