A. Overall Purpose Of The Job

As a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported computer software, applications, and platforms.

B. Key Responsibilities

The scope of responsibilities includes the following:

• Serve as the first point of contact for users experiencing technical issues via different support channels (phone, email, Self-Service Portal, Tech Concierge Desk).
• Diagnose, troubleshoot, and resolve hardware, software, and network issues efficiently. ● Log incidents and requests accurately in the service management tool, categorizing and prioritizing them based on urgency and documenting with event timeline.
• Escalate unresolved issues to relevant next level support team (L2/L3)
• Ensure effective management of all incident priorities including Major Incidents, Priority 1,2,3 and 4 and service requests through various communication channels, including phone, email, and in-person interactions at the concierge desk .
• Act as an Incident Manager and drive end-to-end Major Incident and Priority 1 incident management process
• Monitor ticket, email, chat, phone queues and agent performance to ensure adherence to service level agreements (SLAs) and quality standards
• Handle user account lifecycle management (Joiner, Mover & Leaver), access provisioning in accordance with company IT security policies.
• Perform regular out of office hours on call duties as per operational needs
• Oversee DSAT feedbacks and take corrective action
• Handle account provisioning across various system platforms (Active Directory, GSuite email account, Windows, Linux etc) for staff and generic accounts such as service accounts, admin account or FTP.
• Oversee daily cessation activities and evaluate any potential issues to ensure compliance with audit requirements.
• Provide reports upon stakeholder requests to list the active users or users associated with a specific application.
• Manage and process IT service requests, assist in projects including user profiling setup, software installation, and system configuration

● Assist in DWS (Digital Workplace Services) BAU tasks and projects such as but not limited to the following:

• OS imaging, deployment, upgrade, and tracking (Windows and Mac)
• Endpoint device management
• Hardware refresh
• Maintain up-to-date knowledge base articles for common issues, troubleshooting steps, and SOPs used by the Service Desk team
• Collaborate with cross-functional teams (Product Managers, Engineering, Architects, etc.), and business stakeholders and ensure proper escalation to improve service delivery and user experience.
• Communicate effectively with end-users, keeping them informed of the status of incidents and requests.
• Monitor alerts triggered from servers, databases, or systems and inform the respective teams for necessary actions.

C. Job Profile

• Required Qualifications
• Degree/Diploma in Computer Science, Information Technology, or related field • Proven work experience in an IT support function such as a Service Desk Agent, Desktop Support Engineer, or other similar roles
• Working knowledge and experience on ITSM ticketing tools (ServiceNow, etc.) • Working knowledge and experience on computer hardware, OS, software, and applications both in Windows and Mac environments.
• Comfortable in supporting users over the phone, onsite, or remotely using remote access tools such as Teamviewer
• Possess an ITIL v3 and above Foundation certification is an advantage
• Knowledge of user access management processes and tools such as Sailpoint or OKTA is a plus.

Required Competencies

• Excellent written and verbal communication skills
• A minimum of 5 years of experience in a 24X7 service desk or technical support role
• Good interpersonal and problem-solving skills
• Able to multitask and prioritize the tasks accordingly
• Pragmatic and flexible mindset to succeed in an ever-changing and dynamic environment • Capacity to learn and adapt to new technologies fast
• Ability to proactively carry out tasks independently or with minimal supervision
• Clearly and calmly communicating with team members or stakeholders to manage expectations and coordinate efforts during high-stress situations.

POSITION OVERVIEW

The Channel Sales Manager wins, maintains, and expands relationships with assigned channel partners. Assigned to channel partners based on geography, channel, or market, the Channel Sales Manager is responsible for achieving sales, profitability, and partner recruitment objectives.

The Channel Sales Manager represents the full range of company products and services to assigned partners but may concentrate on specific solutions or product sets when aligned with a partner's vertical market focus. The Channel Sales Manager reports to the Regional Sales VP.

JOB RESPONSIBILITIES

· Establishes productive, professional relationships with key personnel in assigned partner accounts.

· Coordinates the involvement of company personnel, including support, service, and management resources, to meet partner performance objectives and partners’ expectations.

· Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.

· Interact with (large) End Users as a company Single Point Of Contact (SPOC) and coordinate projects deployments and Partner selection for these projects.

· Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner

· relationship.

· Proactively assesses, clarifies, and validates partner needs on an ongoing basis.

· Sells through partner organizations to end users in coordination with partner sales resources.

· Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.

· Leads solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.

· Ensures partner compliance with partner agreements.

· Drives adoption of company programs among assigned partners.

· Achieves assigned sales quota in designated partner accounts.

· Meets assigned expectations for profitability.

· Completes partner account plans that meet company standards.

· Maintains high partner satisfaction ratings that meet company standards.

· Completes required training and development objectives within the assigned time frame.

Organizational Alignment:

· Reports to the Regional Sales VP.

· Closely coordinates company executive involvement with partner and end-user customer management as appropriate.

· Works closely with Presales and Post sales to ensure customer satisfaction and problem resolution.

Work Experience:

• Previous experience as a Regional Channel Sales Manager and member of a local team.
• Experience in selling Voice Solutions to Channels, service providers and enterprise.

· Experience is selling managed services and SaaS/UCaaS/CCaaS/CPaaS.

• Ability to engage on all levels. Ability to address customers from the technology level and all the way up to the strategic & telecom trends level.
• Proven ability to identify the key decision makers in each opportunity.
• Experience in managing sales and management of a network of distributors/partners.

· Good presentation skills and speaking in front of a large audience in conferences.

• Minimum university education or equivalent, Electrical Engineer/Computer Science/Telecommunications degree. Master’s degree in business administration is an advantage.
• VoIP experience is a must.

Other Requirements

• Dynamic, self-starter with a hunger for sales and winning business. Strong business acumen and entrepreneurial spirit.
• Team player, working effectively in a multinational environment.
• Strong understanding of telecommunications industry, customer requirement and market dynamics.
• Full command of the English language.
• Hybrid Work and regular travel to visit the customers and partners throughout the region.
• Location: Singapore / Malaysia / Hong Kong

About The Company

AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced voice communications software, products and productivity solutions for the digital workplace and customer experience. Our innovative products, solutions and services are used by large multinational enterprises and leading tier one operators worldwide.

As of today, 50 of Fortune 100 enterprises use AudioCodes technology.

At AudioCodes, we are proud to embody the core values of innovation, collaboration, and trust in both our culture and products. We are growing groundbreaking solutions focused on Microsoft Teams ecosystem and other communication platforms, utilizing Conversational AI that revolutionizes how businesses use voice to communicate, collaborate and service their customers and internal teams.

We are an open, inclusive, and diverse organization, and our employees are at the heart of the great products and services we create. We offer a flexible and collaborative work environment, along with career growth opportunities.

Job Summary

The ideal candidate would be a Subject Matter Expert (SME) with a mix of technical and business acumen, demonstrating successful experience in the field of Call Recording/Interaction Recording. Successful candidate will become the regional SME for the AudioCodes Call/Interaction recording solutions and primarily be responsible for helping the Sales and Pre-Sales teams in growing AudioCodes Call/Interaction recording business in wider Asia Pacific region. APAC is a diverse region with different regulations and requirements; Knowledge and the exposure to the regulatory and compliance requirements across different countries in the APAC region will be an added advantage.

About AudioCodes : Microsoft Certified Interaction Insights Solution AudioCodes SmartTap has been a certified Call and Interaction recording platform for Microsoft Unified Communications ecosystem for many years, starting from Lync, Skype for Business through to Microsoft Teams. Over the years, SmartTap has evolved significantly and now is available as a modern, AI based, SaaS offering out of Azure cloud. The multi-tiered architecture supports both service providers (resellers) and end customers. The solution is designed with an architecture to support the security concerned environments and the platform is certified against security standards such as ISO27001, SOC2 etc. Support for legacy recording technologies such as SIPREC has increased the versatility of the service.

Responsibilities:

· Develop and maintain a deep understanding of the Recording as a Service market in APAC and establishing yourself as the trusted subject matter expert. Should maintain a good understanding of the industry updates and competitor landscape.

· Develop and maintain deep understanding of regularity and compliance requirements in different markets within the APAC region, for various industry verticals such as FSI, government, manufacturing, health etc.

· Assist local sales/pre-sales teams in growing Recording business and closing opportunities by providing recommendations, demonstrating the platform features/functionalities, with RFx responses, meeting strategic customers, customer compliance, security or technical teams and helping with designing the solutions.

• Assist AudioCodes, APAC business development and the channel development teams to grow the partner network by conducting workshops, bootcamps and trainings.
• Train and educate the local sales, pre-sales teams on recording in general, product updates, new feature introductions, competitive landscape etc.
• Overseeing the proof of concepts, driving them to be successful business opportunities.
• Acting as the central point between the field (Sales, Pre-sales, Support), PLM and engineering for new feature requests, issue escalations etc. in recording related matters.
• Meet or exceed annual and quarterly revenue, partner, and end customers targets

Qualifications:

• Minimum 3 years’ experience in direct pre-sales/technical sales space in call/interaction recording industry.
• Intermediate technical recording industry knowledge and a capacity to learn new technologies.
• Creative, independent, and resourceful with an overachiever track record.
• Strong people’s skills, relationships builder. Able to deal professionally with different personality types and at different levels in prospect’s organizations.
• Consultative selling style.
• Teamwork, trust, and openness are key.
• Fluent in English.
• Knowledge of recording regulations, security and compliance requirements within the APAC region is an added advantage.
• Exposure to Microsoft ecosystem in general is an added advantage.
• Knowledge in Conversational AI, AI in general is an added advantage

Big 3 Media is a creative video production house based in Singapore that specialises in creative storytelling. Since 2008, we have ventured beyond the beaten paths to craft uniquely artful stories. We put ourselves in the shoes of our clients, target audience, and the characters of our story, to see the world through a myriad of perspectives.

Big 3 Media has grown exponentially over the years. Not only do we have a sizable team of committed and talented individuals and an ever-expanding clientele, but we have also extended our area of expertise, in the forms of new products and services, with the acquisition of new technology and partnership with our sister organisations.

Holding true to our Big 3 core values of being Creative, Empathetic and Better, we never stop seeking improvement, experience, and knowledge in the creative process, constantly pushing ourselves to so that you will see the bigger picture.

Job Responsibilities:

• Coordinate and oversee projects from start to completion
• Plan, organize and track the team's work schedule to ensure timely delivery of target milestones
• Communicate and liaise with clients to consolidate and validate the requirements of the project
• Manage changes in project scope proactively whilst keeping project within budget
• Maintain project administration and documentation
• Identify potential problems and devise contingency plans to minimize project risks
• Oversee quality of project deliverables

Requirements:

• Degree in business/management with experience in the creative industry
• 1-2 years of project management experience
• proficient in English for both written and verbal skills

Soft skills:

• organizational skills
• ability to manage and resolve conflicts with good communication and interpersonal skills

We are looking for an Events Operations Executive to join our team and play a pivotal role in delivering seamless, high-quality B2B events. This position involves managing our events' logistical and operational aspects, ensuring every detail is executed perfectly.

Key Responsibilities:

• Plan and manage the end-to-end logistics for events, including venue sourcing, supplier management, and on-site coordination.
• Collaborate with internal teams to ensure alignment on event deliverables.
• Oversee budgets, timelines, and event schedules, ensuring projects are delivered on time and within budget.
• Liaise with vendors, suppliers, and stakeholders to secure contracts and ensure high-quality service.
• Develop and manage comprehensive event documentation, including run sheets, attendee lists, and operational plans.
• Manage on-site execution, including set-up, registration, troubleshooting, and wrap-up.
• Continuously evaluate event processes to identify opportunities for improvement.

Required Skills:

• Min 2 years in events operations, preferably in a B2B environment.
• Strong project management, organizational, and multitasking skills.
• Familiarity with event management and design tools.
• A meticulous approach to planning and execution.
• Excellent interpersonal and negotiation skills.
• The ability to think quickly and resolve issues under pressure.
• Willingness to travel and work flexible hours during event periods.
• Ability to work under pressure in a fast-paced environment.

The Regional Conference Producer role offers an opportunity for anyone interested in pursuing an exciting career in B2B media events. If you think you are very well-organised, with a strong commercial and entrepreneurial spirit, and enjoy taking pride and autonomy in your work, this could be a perfect opportunity for you.

The Regional Conference Producer will work on leading publications’ flagship events with a responsibility to deliver all aspects of conference content across a programme's life-cycle as well as supporting these events with a stellar speaker line-up.

This role comes with a high degree of responsibility for, and delivering end-to-end product production: research, content development, programme planning, speaker acquisition, speaking management, copywriting, and programme execution.

The primary objective is to take full responsibility for assigned events, create truly compelling content, and work with sales, marketing, and operations teams to deliver events that meet their financial targets and delight their audiences.

What you'll be doing

• Develop programmes that would provide the best value to our sponsors and delegates pre, during, and after the event through physical and digital channels.
• Learn and understand how virtual and physical events can be deployed to maximise ROI for our sponsors and optimise delegates/audience's overall experience
• Building and maintain relationships with the advisory panel, recruiting and managing high profile speakers, performing effective communication with sponsors and speakers’ bureau
• Identify and acquire compelling speakers of both technical and strategic (including c-suite) industry influencers and business leaders
• Introduce innovative and new formats in conferences to inject excitement and wow factors for increased audience engagement.
• Work collaboratively with our in-house marketing team to drive marketing efforts and foster new media partnerships to increase event visibility and awareness.
• Take the lead on the sponsor onboarding process to ensure sponsors get the most value out of their investments in our programmes.
• Take part in regular internal project meetings to ensure effective communications with key stakeholders and project timelines are properly managed.
• Ongoing sponsors and speaker management to ensure all aspects of the conferences (physical or virtual) are executed to the highest standard and satisfaction of all stakeholders.

What we're looking for

• Able to articulate with superior verbal communication skills.
• Good copywriting skills in the English language.
• Possesses strong commercial acumen and is extremely customer-focused.
• Comfortable conducting regular telephone calls and face-to-face meetings with senior industry leaders.
• Proficient at multi-tasking, working on more than one project at a time.
• Possesses an engaging, professional, and diplomatic demeanour.
• Passionate, dedicated, and able to produce profitable hybrid conferences.
• Able to exude confidence in handling internal and external stakeholders and demonstrate problem-solving skills
• Able to innovate, take calculated risks and think outside of the box to propose and execute new ideas
• Able to travel overseas, when required for event execution.
• Min. 2 years of experience preferred, but entry level candidates are welcome too.

Apply now to become our next Conference Producer and help shape the future of our industry! Kindly attach your detailed resume and cover letter outlining why you want to join Lighthouse. Providing links to your writing samples/portfolio is an advantage

We apologise but only shortlisted candidates will be notified.

Job Description

• Day to day prepress operations
• Check output and ensure quality in confirmation with customer’s request and take corrective action if need to
• Edit, design layout and produce documents for publication using desktop publishing.
• Create FA layouts/design artworks upon clients' request using Photoshop and Illustrator.
• Be able to carry out image retouch & colour correction of images using Photoshop.
• Ensure deadlines are met.
• Checking of mock-ups for clients and suppliers.

Job Requirements

• Ensure production pieces are produced in a timely fashion.
• Maintain interactions with print production and CTP staff on scope of projects.
• Ensure all work produced is technically correct and meet requirements.
• Able to work independently with little or no supervision
• Attention to details.
• Deadlines driven
• 1 – 2 years of working experience in the Creative/ Printing Industry.
• Proficient in Adobe Creative Suite: InDesign, Illustrator, Photoshop.
• Responsible in converting final artworks for printing
• Perform colour corrections on artwork

Responsibilities:

* Proficiency in using office software (Word, Excel, PowerPoint) and basic computer operations;

* Willing to collaborate with colleagues from other departments to achieve company goals;

* Responsible for managing daily paperwork, including files organization, report preparations, etc;

* Input and maintain key information in the company's database to ensure data accuracy and completeness;

* Manage and respond to emails and letters from both internal and external sources to facilitate timely communication;

* Reviewing construction plans and preparing quantity requirements;

* Scrutinizing maintenance and material costs, as well as contracts to ensure the best deals;

* Liaising with site managers, clients, contractors, and subcontractors;

* Preparing reports, analyses, contracts, budgets, risk assessment, and other documents;

* Advising managers and clients on improvements and new strategies;

* Keeping track of materials and ordering more when required.

Documenting any changes in design and updating budgets;

* Establishing and maintaining professional relationships with external and internal stakeholders;

* Responsible for progress payments claims & other contractual matters;

* Preparation and co-ordination of all correspondences with relevant parties and authorities.

Requirements:

* Candidates must have at least a bachelor’s degree.

* Candidates must have at least 3 years related working experience.

* Candidates must have excellent communication and interpersonal skills, must have organizational and leadership abilities.

* Candidates must have self-motivated with a results-driven approach.

* Candidates must be hard-working, patient, creative, with a positive attitude.

* Candidates must be able to work under pressure and meet deadlines

* Candidates must accept OT.

* Candidates must accept work on weekends/PH.

* Candidates must accept night shift.

Only candidates who meet the company’s criteria will receive our interview.

Who are WE?

we are AUX – the best team dedicated to planning and executing any event.

Since 2001, we have been trusted by some of the biggest and most exciting brands. From large-scale colourful festivals and extravaganzas to intimate activations and events, our work aims to create fans and advocates for our clients.

What are we looking for?

YOU! A creative 3D Designer who is able to express ideas through design and visuals, working closely with the creative team to help bring events to life.

Roles & Responsibilities:

• Conceptualise and create amazing events/exhibition designs based on given art direction
• Create 3D renders of event spaces and previsualisation for our proposal and pitches
• Participate in brainstorming sessions and team meetings
• Push creative boundaries; propose design solutions that not only meet client briefs, but (to infinity! and..) beyond the brief
• Liaise and work closely with project team to interpret design briefs from clients/tender projects
• Provide layout plans, 2D and 3D visuals or sketches necessary for design proposals
• Work with tight deadlines and manage multiple projects concurrently

Skills & Qualification:

• Diploma/Degree in Interior/Space/Exhibition Design, Architecture or related discipline
• Minimum 2+ years of experience in an event-based industry/ advertising agency/design house/interior design and/or architecture firm
• Well-versed in Autodesk 3DS Max
• Understands and uses other design software like – Adobe Illustrator, Photoshop
• Able to work independently as well as collaboratively as part of a team
• Accepting that your ideas may not always be adopted by the team
• Takes initiative
• Good organisational skills, and excellent communications skill
• Fluent in spoken and written English

We are seeking for a journalist to join our team and contribute to our mission of delivering high-quality news content in traditional and new media formats. You will be responsible for driving content and digital growth by producing engaging, factual and timely content news articles, features, and multimedia content via multiple platforms such as websites and social medial channels across APAC. You will also have the opportunity to expand your skills repertoire by using your content knowledge to host physical and virtual events, as well as moderate industry panel discussions. This position has prospects for lateral as well as upward progression within the team.

Key Responsibilities:

• Conduct research to uncover interesting and significant trends and story ideas with accuracy and objectivity;
• Write clear, concise, and engaging news articles that adhere to our editorial standards;
• Pitch and develop story ideas that resonate with our audiences and align with our brand's guidelines;
• Conduct interviews and gather quotes from relevant sources to provide well-rounded perspectives;
• Develop accurate, consistent, and high-quality content across the brand’s channels, including website, podcasts, and video;
• Contribute to the success of the brand’s in-house events through emceeing, social media, live reporting, and other duties;
• Opportunity to travel overseas for events;
• Support wider content team on operations or execution of commercial projects;
• Stay up-to-date with current events, emerging trends, and industry developments, and
• Adhere to deadlines and manage time effectively in a fast-paced newsroom environment.

Requirements:

• Preferably 1-year experience, either as a journalist, copywriter, or other content-driven roles. Entry-level candidates are welcome to apply.
• Bachelor’s degree in Journalism, Communications, or a related field.
• Strong flair for writing, editing, and proofreading with impeccable grammar and style.
• Familiarity with journalistic ethics and standards.
• Good written and spoken English.
• Ability to work both independently and collaboratively in a team environment.
• A passion for storytelling and a commitment to delivering accurate and compelling news.
• Proficient in digital tools and platforms used in the newsroom.

This is a rare opportunity to fast-track your career by joining an ambitious company that is going places. If you have what it takes to be successful at Lighthouse, we would like to hear from you.

Interested candidates, please click on the ‘Apply Now’ button and attach your detailed resume and cover letter outlining why you want to join Lighthouse. Providing links to your writing samples/portfolio is an advantage.

We apologise that only shortlisted candidates will be notified.

Looking for a new challenge in your career? Want to hone your skills in media, advertising and events? Want to work for leading brands in their respective industries? If you are competitive and driven by results, we have an opportunity for you to join our team as a Regional Sales Manager working on key accounts across SEA.

Lighthouse Independent Media is looking for relationship experts, ready to take on a challenge and join a successful team constantly rewarded for their success. Is this you?

Your role:

As a Regional Sales Manager, you will play a pivotal role in creating media plans, developing your account territory and partnering with clients to ensure their ROI is second to none. You will manage a set of key accounts and be responsible for growing your market share to add to the bottom line of your business unit.

Key responsibilities:

• Event sponsorship and media advertising revenue; grow territory revenue by increasing the volume of clients, average spend of each client and market share across all platforms.
• Business development; to hunt and attract new business for your assigned territory and grow a client base in our key markets across SEA.
• Product development and market growth; constantly share insights and market intelligence feedback with key stakeholders to develop your media and events products, leading to increased revenue.
• Develop innovative sales strategies that deliver results.
• Reporting; communicate actual results to target on a weekly basis ensuring accurate forecasting and an understanding of your market to align with economic changes and industry trends.

Key requirements:

• Excellent sales skills; sales process, negotiation and closing.
• Strong attention to detail and ability to work under pressure.
• Sleek presentation skills; ability to structure and present media campaign plans.
• Excellent English communication skills.
• Minimum two years of advertising & sponsorship sales experience in events or media industry.

Required attributes

• Highly motivated, ambitious, confident and enthusiastic;
• Disciplined and conscientious with a strong work ethic;
• Intelligent, persuasive and resourceful;
• Fast learner with an eagerness to pick up new skills;
• Positive, outgoing, confident, well-presented with a good sense of humour;

Why join us:

• Performance-focused culture that rewards and supports employees.
• Highly collaborative & mentorship-based culture where teamwork thrives.
• Gain valuable experience in media and event sales, marketing, and the wider industry.
• Have the opportunity to ideate, collaborate and add value to the bottom line of your business unit.
• Competitive rewards offered for meeting and exceeding set KPIs

If you are experienced in account management, talented in consulting with your clients across multiple platforms and ready to grow a territory; in volume and revenue, we encourage you to apply for this opportunity.

Reporting to the Head of Brand, Communications, & Marketing, the Executive/Senior Executive for Communications will develop and implement internal and external corporate communications strategies and plans, aimed at enhancing the image and reputation of the YTL PowerSeraya Group.

Responsibilities

External Communications

1. Develop the communications strategy in alignment with key business priorities

· Handle all media queries (proactive and reactive)

· Develop press releases, FAQs, talking points, and narratives when required

· Develop media briefing documents, media interview facilitation and pre-interview spokesperson briefing when required

· Media engagements with key media (mainstream, local business, energy media)

· Research, identify and pitch for stories/interviews as appropriate

· Daily media monitoring to constantly stay ahead of developing digital media channels in order to mitigate risks or exploit opportunities

· Develop single narrative and ensure messages align

2. Implement and deliver branding/image

· Act as one of the main points of coordination within the Group

· Assist in developing and managing the Group’s initiatives

· Brand profiling and positioning as required

· Brand guardian of the company’s branding and corporate content materials

3. Develop and maintain digital media presence

· LinkedIn account

· Maintain and update website contents

4. Establish presence in the industry by aligning narratives about our business and participate in industry-driven forums, etc.

5. Crisis Communication

· Act as central point of contact with Energy Market Authority’s Communications team

· Oversee crisis communications with key stakeholders, including preparation and drafting of holding statements

Internal Communications

1. Drive and align information throughout the organisation

· Sharing and alignment of information about the industry, the business and the Group

· Communicate the Corporate Culture

· Communicate Management initiatives

2. Boost Engagement and Productivity

· Create conversations - develop Communications Roadmap to address and manage various stages of behavioural shifts in people going through a change process for employee engagement

· Develop content and organise staff-bonding events

· Forge closer ties/bridging the gap between employees

· Leverage on all communication channels and repurpose content

Job Requirements

· Preferably a Degree with strong passion to work in the communications space

· Minimum 2 years of experience in Corporate Communications or PR agency

· Excellent writing, editing, proofreading and presentation skills

· Preferably Mandarin proficient, to liaise with Chinese media

· Resourceful, and able to work both independently and in teams

· Strong interpersonal, time-management and organizational skills

· Creative and self-driven

Be a Part of Something BIG!

Join Our Dynamic Team as a Communications and Engagement Intern! The Rewards and Well-being team is part of the larger Group People & Sustainability department, dedicated to enhancing employee health and well-being through a variety of programs, initiatives, and events. We are seeking a passionate intern to support our communications and engagement efforts while contributing to our well-being and beneits programs.

As a Communications and Engagement Intern, you will have the opportunity to:

• Develop Communication Strategies: Learn to apply effective communication techniques to promote our well-being initiatives across the organization.
• Engage with Diverse Audiences: Understand the importance of our BIG Well-Being pillars—Mental, Physical, Diversity, Equity, Inclusion and Belonging (DEIB), Financial, Professional, Personal, and Purpose—and how to communicate these effectively to our employees.
• Enhance Team Collaboration: Build relational skills and teamwork with cross-functional members while developing your presentation skills through various projects.

Make an Impact

• Creating Engaging Communications: Plan and prepare various forms/modes of communications (eDMs, newletters, videos, etc.) to raise employee awareness and engagement about new initiatives, upcoming events, and to take action for personal health.
• Supporting Well-being Initiatives: Assist in the implementation of well-being programs and policies that foster a positive workplace culture.
• Event Logistics Coordination: Provide logistical support for both virtual and in-person events such as webinars, the annual Singtel Group Learning Fiesta, Race Against Cancer, World Mental Health Day, and various on-site well-being activities.
• Tracking Participation Metrics: Monitor utilization and participation statistics across various communication channels and events to assess engagement levels.
• Enhancing Intranet Content: Collaborate with the well-being team to improve benefits and well-being pages on the intranet, contributing insights for policy enhancements as needed.
• Research Contribution: Review external research and integrate new insights into our well-being programs, proposing suitable interventions for implementation.
• Award Application Support: Work alongside the well-being team to prepare submissions for various external awards.

Skills for Success

• Currently be pursuing a Degree or Diploma in Communications or a related field.
• Have experience with various content creation tools, and have produced content with impact for different target groups.
• Have strong communication skills with an ability to engage diverse audiences.

This internship offers a unique opportunity to gain hands-on experience in communications while supporting vital well-being initiatives within our organization. If you are passionate about employee engagement and wellness, we would love to hear from you!

Reporting to the Director (Maritime Connectivity Solution), the primary job responsibilities:

• Recommend, identify and devise Business Development Plans and Sales Strategies for the Satellite Subscriptions (Airtime) Team, in alignment with Business Unit’s Objectives, to ensure profitability and growth in sales revenue.
• Connect and discuss with identified customers to understand their needs.
• Prepare and present quotations / commercial proposals in order to follow up on sales matters.
• Work with the Product Manager to create high quality proposals for the customers, while aligning to customers’ needs.
• Provide pre-sales assistance and after-sales support to customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Liaise closely with the Technical Manager to ensure efficiency in the sales and delivery of systems and services to the customers.
• Work with Network Support team on customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties assigned by the Director (Maritime Connectivity Solutions).

Other Requirements:

• Diploma/Bachelor's Degree in telecommunication, electrical engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good Sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.
• Experience as Ex-Radio Officers, are added advantages.
• Good customer contacts withship managers/owners will be an advantage
• Possess excellent business acumen, communication & presentation skills.

Reporting to the Director (Maritime Connectivity Solution), the primary job responsibilities:

• Recommend, identify and devise Business Development Plans and Sales Strategies for the Satellite Subscriptions (Airtime) Team, in alignment with Business Unit’s Objectives, to ensure profitability and growth in sales revenue.
• Connect and discuss with identified customers to understand their needs.
• Prepare and present quotations / commercial proposals in order to follow up on sales matters.
• Work with the Product Manager to create high quality proposals for the customers, while aligning to customers’ needs.
• Provide pre-sales assistance and after-sales support to customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Liaise closely with the Technical Manager to ensure efficiency in the sales and delivery of systems and services to the customers.
• Work with Network Support team on customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties assigned by the Director (Maritime Connectivity Solutions)

Other Requirements:

• Diploma/Bachelor's Degree in telecommunication, electrical engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good Sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.Experience as Ex-Radio Officers, are added advantages.Good customer contacts withship managers/owners will be an advantage
• Possess excellent business acumen, communication & presentation skills.

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

At Google, the product is at the core of the company. Our group, called PSA (Product and Sales Activation), brings products to market, and market to the products. We sit at the junction of product, strategy, and go-to-market to shape the long-term product roadmap, best commercialize new products, and drive long-term strategic initiatives. We work across the Google product portfolio. Today, Asia-Pacific is the fastest growing advertising region in the world and digital advertising will continue to fuel much of that growth going forward. Within this exciting environment, it’s our team’s responsibility to influence everyone - advertisers, partners and our colleagues about what Google can provide to make advertisers more successful and ensure that happens. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and problem solving abilities shapes how new and existing businesses grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the goals and the strategy for how their advertising can reach thousands of users.

Qualifications

Job responsibilities

• Co-lead Joint Technical Plans (JTP) with Google Customer Solutions (GCS) Sales and technical specialist to assist large Ad Agency partners across APAC to leverage Google Measurement solutions, including Incrementality, Attribution, MMMs, and 1PD to drive customer growth.
• Develop comprehensive measurement solutions that address customer business and marketing challenges and provide guidance to agencies on methodologies for Mergers and Acquisitions (M&A) solutions. Coordinate cross-functionally to drive the program management and execution of JTP plans.
• Collaborate with Sales and Global PSA to develop training programs that enhance seller and agency knowledge on Google’s priority M&A solutions. Collaborate with third-party measurement providers.
• Share customer and product feedback with Global Product Leads to align product roadmaps with the needs of GCS customers.
• Collaborate with Sales and Global PSA to identify key challenges, unlock growth opportunities, and develop scalable solutions.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in product management, marketing, management consulting, or project management in technology.
• Experience working with Product Management or Engineering teams, executive leadership, and cross-functional stakeholders.
• Experience developing business strategies or managing cross-functional initiatives.
• Experience with media effectiveness and advertising measurement solutions.
• Ability to communicate fluently in Mandarin and English in order to support the client management in the Greater China market.

Preferred qualifications

• Experience partnering with clients on technical products (e.g., pitching solutions, consulting, project management, implementation, demonstrating products, or technical sales).
• Experience influencing stakeholders to devise and scale a strategy.
• Proven track record of measuring business impact of online media.
• Excellent written and verbal communication and people management skills, with experience of influencing senior-level executives, managers and sellers.
• Excellent project management skills, with experience managing complex projects with stakeholders across multiple functions.
• Excellent strategic thinking and problem solving skills, with the ability to lead complex operational and strategic initiatives.

About Us

SPH Media’s mission is to be the trusted source of news and lifestyle content in Singapore and Asia. One of our core purposes is to produce credible, balanced, and objective news and analysis, always with a view to uphold the public good and fostering an informed, engaged citizenry.

We welcome talented individuals to join us and grow a career in a vibrant and collaborative environment built around a culture of respect and inclusivity.

As an employer, we are committed to rewarding our people fairly and developing them in their careers.

About the Role

We are looking for a senior content producer to join our team. In this role, you will ideate and produce engaging content, commission and edit stories that are consistent with Harper’s BAZAAR’s brand identity and objectives.

The candidate should be highly driven, creative and dynamic, with the ability to spot trends and have a keen news sense. The candidate should have a strong interest in and experience with writing on the following subjects: art, design, travel, culture, gourmet and luxury. The candidate should also have an understanding of Google Analytics and content optimisation.

Roles & Responsibilities

• Pitch, create, publish and share content on a daily basis across different platforms
• Commission and edit stories from interns and freelancers
• Create weekly e-newsletter with the aim of drawing traffic to the website
• Collaborate with editorial, art and video colleagues and / or freelancers to create engaging multimedia content across platforms
• Monitor and pitch trending content from social media and translate them into original content across digital and social media platforms
• Plan, develop, implement and manage sound content strategies based on data, analytics, messaging and our target audience
• Monitor, track, analyse and report on performance on digital platforms using tools such as Google Analytics, Facebook and Instagram insights
• Analyse competitor activity

Who we are looking for

• At least 3 years of writing experience
• Excellent writing skills, with an ability to develop stories and write for a range of media platforms
• Experience with SEO, Google Analytics and social media analytics tools
• Experience with project management
• Fluency in major social media platforms
• Thrives in a fast-paced environment, with an ability to multi-task and manage projects, priorities and tight deadlines
• Self-motivated with an ability to execute tasks independently, as well as work with team members

Job Highlights

===========

• Ability to upskill and learn new things
• Opportunities to try out and be exposed to new technologies
• Casual environment

Job Description

=============

• Operation of all audio-visual equipment with the aim to provide high quality technical standards
• Setup and teardown of AV equipment, led wall at events
• Setup, program and teardown of analog and digital audio mixer at events
• Setup and teardown of lighting at events
• Serve as sound and lighting technician for events
• Ensure that the audio-visual equipment is tested and in correct working order before use at an event
• Investigate equipment faults and recommend actions to rectify
• Maintain audio visual equipment including routine inspections and preventative maintenance
• Maintain a strong working knowledge of video and audio equipment, LED video wall, wireless technology, computers, projectors, and video conferencing equipment
• Coordinate integration with specialty audio visual equipment as needed
• Responsible for cord management & safe set up and dismantle
• Provide regular feedback to Company on communication issues and service improvements
• Liaison with project manager regarding the exact audio-visual requirements for events. This will include assistance with PowerPoint presentations, audio and video conferences

General Requirements

===================

• Singaporeans or PR ONLY
• Experienced Sound, Lighting and AV Technician. Live video mixing experience will be an advantage.
• 2+ years relevant experience
• Minimum ITE certification
• Diploma holder will be an advantage.
• Highly responsible, punctual and good time management
• Attention to details and well organised
• Good communications and interpersonal skills
• Team player with good discipline and working attitude
• Service-oriented mindset
• Flexibility to work irregular hours and weekends as required by event schedules
• Versatile, willing and flexible to take on broad spectrum of tasks and new tasks
• Adaptable to changes, stress, and last minute nature of events industry
• Passion about Audio Visual Technology and learning new technologies
• Positive, can do attitude
• Calm and level headed
• Good problem solver
• 6 day work week
• Class 3 driving licences will be an added advantage

Job Highlights

===========

• Ability to upskill and learn new things
• Opportunities to try out and be exposed to new technologies
• Casual environment

Job Description

=============

• Operation of all audio-visual equipment with the aim to provide high quality technical standards
• Setup and teardown of AV equipment, led wall at events
• Setup, program and teardown of analog and digital audio mixer at events
• Setup and teardown of lighting at events
• Serve as sound and lighting technician for events
• Ensure that the audio-visual equipment is tested and in correct working order before use at an event
• Investigate equipment faults and recommend actions to rectify
• Maintain audio visual equipment including routine inspections and preventative maintenance
• Maintain a strong working knowledge of video and audio equipment, LED video wall, wireless technology, computers, projectors, and video conferencing equipment
• Coordinate integration with specialty audio visual equipment as needed
• Responsible for cord management & safe set up and dismantle
• Provide regular feedback to Company on communication issues and service improvements
• Liaison with project manager regarding the exact audio-visual requirements for events. This will include assistance with PowerPoint presentations, audio and video conferences

General Requirements

===================

• Singaporeans or PR ONLY
• Experienced Sound, Lighting and AV Technician. Live video mixing experience will be an advantage.
• 2+ years relevant experience
• Minimum ITE certification
• Diploma holder will be an advantage.
• Highly responsible, punctual and good time management
• Attention to details and well organised
• Good communications and interpersonal skills
• Team player with good discipline and working attitude
• Service-oriented mindset
• Flexibility to work irregular hours and weekends as required by event schedules
• Versatile, willing and flexible to take on broad spectrum of tasks and new tasks
• Adaptable to changes, stress, and last minute nature of events industry
• Passion about Audio Visual Technology and learning new technologies
• Positive, can do attitude
• Calm and level headed
• Good problem solver
• 6 day work week
• Class 3 driving licences will be an added advantage

Job Highlights

===========

• Ability to upskill and learn new things
• Opportunities to try out and be exposed to new technologies
• Casual environment

Job Description

=============

• Supervise and train AV crew
• Operation of all audio-visual equipment with the aim to provide high quality technical standards
• Setup and teardown of AV equipment, led wall at events
• Setup, program and teardown of analog and digital audio mixer at events
• Setup and teardown of lighting at events
• Serve as sound and lighting technician for events
• Ensure that the audio-visual equipment is tested and in correct working order before use at an event
• Investigate equipment faults and recommend actions to rectify
• Maintain audio visual equipment including routine inspections and preventative maintenance
• Maintain a strong working knowledge of video and audio equipment, LED video wall, wireless technology, computers, projectors, and video conferencing equipment
• Coordinate integration with specialty audio visual equipment as needed
• Responsible for cord management & safe set up and dismantle
• Provide regular feedback to Company on communication issues and service improvements
• Liaison with project manager regarding the exact audio-visual requirements for events. This will include assistance with PowerPoint presentations, audio and video conferences

General Requirements

===================

• Singaporeans or PR ONLY
• Experienced Sound, Lighting and AV Technician. Live video mixing experience will be an advantage.
• 2+ years experience training and supervising AV crew.
• Diploma holder will be an advantage.
• Highly responsible, punctual and good time management
• Attention to details and well organised
• Good communications and interpersonal skills
• Team player with good discipline and working attitude
• Service-oriented mindset
• Flexibility to work irregular hours and weekends as required by event schedules
• Versatile, willing and flexible to take on broad spectrum of tasks and new tasks
• Adaptable to changes, stress, and last minute nature of events industry
• Passion about Audio Visual Technology and learning new technologies
• Positive, can do attitude
• Calm and level headed
• Good problem solver
• 6 day work week
• Class 3 driving licences will be an added advantage

Singaporeans or PR ONLY

Experienced AV Technician and driver

Singapore class 3 (Manual) driver license and driving experience required

Job Highlights

===========

Full Time position.

Opportunity to upskill and learn new things. Career advancement

Opportunities to try out and be exposed to new technologies

Casual environment

Roles & Responsibilities include but not limited to:

======================================

- Follow arrangements and company standard procedure.

- Safely transporting audio visual equipment to specified locations in a timely manner.

- Assisting with the loading unloading packing and setup of TV and speakers.

- Ensuring that the company vehicle is always parked in areas that permit parking in order to avoid towing / fines.

- Ensuring safe driving at all times and not tail-gating vehicles in order to avoid accidents and damages to the delivery vehicle.

- Keeping the company vehicle clean and properly maintained by performing regular washing, cleaning and vehicle maintenance.

- Reporting any accidents and vehicle damage to management.

- Good working attitude and communication skills

- Able to work OT

- Setup TV

- Setup Speakers and other AV equipment

- Lay cables in a neat manner

General Requirements

==================

- Singaporeans or PR ONLY

- Experienced AV Technician and driver

- Singapore class 3 (Manual) driver license and driving experience required

- Highly responsible, punctual and good time management

- Attention to details and well organised

- Good team player with service-oriented mindset

- Experience setting up sound system, digital and analog audio mixer, LED video wall and other AV equipment will be ideal

- Work at height certification will be ideal

- Versatile, willing and flexible to take on broad spectrum of tasks and new tasks

- Adaptable to changes, stress and last minute requirements

- Positive, can do attitude

- Calm and level headed

- Good problem solver

Singaporeans or PR ONLY

Experienced AV Technician and driver

Singapore class 3 (Manual) driver license and driving experience required

Job Highlights

===========

Full Time position.

Opportunity to upskill and learn new things. Career advancement

Opportunities to try out and be exposed to new technologies

Casual environment

Roles & Responsibilities include but not limited to:

======================================

- Follow arrangements and company standard procedure.

- Safely transporting audio visual equipment to specified locations in a timely manner.

- Assisting with the loading unloading packing and setup of TV and speakers.

- Ensuring that the company vehicle is always parked in areas that permit parking in order to avoid towing / fines.

- Ensuring safe driving at all times and not tail-gating vehicles in order to avoid accidents and damages to the delivery vehicle.

- Keeping the company vehicle clean and properly maintained by performing regular washing, cleaning and vehicle maintenance.

- Reporting any accidents and vehicle damage to management.

- Good working attitude and communication skills

- Able to work OT

- Setup TV

- Setup Speakers and other AV equipment

- Lay cables in a neat manner

General Requirements

==================

- Singaporeans or PR ONLY

- Experienced AV Technician and driver

- Singapore class 3 (Manual) driver license and driving experience required

- Highly responsible, punctual and good time management

- Attention to details and well organised

- Good team player with service-oriented mindset

- Experience setting up sound system, digital and analog audio mixer, LED video wall and other AV equipment will be ideal

- Work at height certification will be ideal

- Versatile, willing and flexible to take on broad spectrum of tasks and new tasks

- Adaptable to changes, stress and last minute requirements

- Positive, can do attitude

- Calm and level headed

- Good problem solver

Singaporeans or PR ONLY

Experienced AV Technician and driver

Singapore class 3 (Manual) driver license and driving experience required

Job Highlights

===========

Full Time position.

Opportunity to upskill and learn new things. Career advancement

Opportunities to try out and be exposed to new technologies

Casual environment

Roles & Responsibilities include but not limited to:

======================================

- Follow arrangements and company standard procedure.

- Safely transporting audio visual equipment to specified locations in a timely manner.

- Assisting with the loading unloading packing and setup of TV and speakers.

- Ensuring that the company vehicle is always parked in areas that permit parking in order to avoid towing / fines.

- Ensuring safe driving at all times and not tail-gating vehicles in order to avoid accidents and damages to the delivery vehicle.

- Keeping the company vehicle clean and properly maintained by performing regular washing, cleaning and vehicle maintenance.

- Reporting any accidents and vehicle damage to management.

- Good working attitude and communication skills

- Able to work OT

- Setup TV

- Setup Speakers and other AV equipment

- Lay cables in a neat manner

General Requirements

==================

- Singaporeans or PR ONLY

- Experienced AV Technician and driver

- Singapore class 3 (Manual) driver license and driving experience required

- Highly responsible, punctual and good time management

- Attention to details and well organised

- Good team player with service-oriented mindset

- Experience setting up sound system, digital and analog audio mixer, LED video wall and other AV equipment will be ideal

- Work at height certification will be ideal

- Versatile, willing and flexible to take on broad spectrum of tasks and new tasks

- Adaptable to changes, stress and last minute requirements

- Positive, can do attitude

- Calm and level headed

- Good problem solver

Job Highlights

===========

• Ability to upskill and learn new things
• Opportunities to try out and be exposed to new technologies
• Casual environment

Job Description

=============

• Supervise and train AV crew
• Operation of all audio-visual equipment with the aim to provide high quality technical standards
• Setup and teardown of AV equipment, led wall at events
• Setup, program and teardown of analog and digital audio mixer at events
• Setup and teardown of lighting at events
• Serve as sound and lighting technician for events
• Ensure that the audio-visual equipment is tested and in correct working order before use at an event
• Investigate equipment faults and recommend actions to rectify
• Maintain audio visual equipment including routine inspections and preventative maintenance
• Maintain a strong working knowledge of video and audio equipment, LED video wall, wireless technology, computers, projectors, and video conferencing equipment
• Coordinate integration with specialty audio visual equipment as needed
• Responsible for cord management & safe set up and dismantle
• Provide regular feedback to Company on communication issues and service improvements
• Liaison with project manager regarding the exact audio-visual requirements for events. This will include assistance with PowerPoint presentations, audio and video conferences

General Requirements

===================

• Singaporeans or PR ONLY
• Experienced Sound, Lighting and AV Technician. Live video mixing experience will be an advantage.
• 2+ years experience training and supervising AV crew.
• Diploma holder will be an advantage.
• Highly responsible, punctual and good time management
• Attention to details and well organised
• Good communications and interpersonal skills
• Team player with good discipline and working attitude
• Service-oriented mindset
• Flexibility to work irregular hours and weekends as required by event schedules
• Versatile, willing and flexible to take on broad spectrum of tasks and new tasks
• Adaptable to changes, stress, and last minute nature of events industry
• Passion about Audio Visual Technology and learning new technologies
• Positive, can do attitude
• Calm and level headed
• Good problem solver
• 6 day work week
• Class 3 driving licences will be an added advantage

Job Responsibilities

• To carry out supervisory roles in day-to-day site activities including taking care of workers and coordinating with client’s supervisory staff to manage inspections, etc.
• Ensure that all construction & M&E work is carried out or constructed according to the approved plans and design.
• Ensure all works are carried out within time schedule, follow the safety protocols, and maintain the required quality.
• Coordinate with fellow colleagues from different departments to ensure the smooth transition of M&E works and eliminate abortive works through regular discussions.
• Ensure proper preparation of work areas for subcontractors to carry out their works and ensure adequate materials preparation for execution.
• Monitor performance of subcontractors, evaluate the progress and manpower to ensure adequacy and adherence to schedule.
• Keep daily site records of manpower, materials usage, and works status.
• Attends all necessary M&E work progress meetings, internal meetings as & when required.
• Embraces safety and ensures all practices comply with safety regulations.
• Any other duties as assigned.

Job Requirement

• Minimum 3 years of M&E Supervisory experience.
• Good verbal and written communication skill.
• 6 days work week.
• Location : West