JOB RESPONSIBILITIES

1. Network and Security Management

• Maintaining and administering computer networks in PRD and DR sites
• Manage network devices: Core Switch, Router, Firewall, Network Monitoring System, Wireless, Remote Access
• Configuration, installation, maintenance and life cycles planning of various network devices and services
• Monitoring network performance and ensuring reliability and availability
• Experience in log review, log monitoring, firewall rule review
• Monitors and assesses overall health functionality of security systems and equipment
• Provide technical support and advice on all hardware and software in the network environment
• Supervise and provide vendor management for external contractors
• Manage the problem resolution process with maintenance support vendor on operational matters as well as troubleshooting and resolution of network related problems
• Create and maintain comprehensive documentation for all implemented networks
• Conduct IT security awareness training for all staff

2. Operations & Maintenance Management

• Perform daily IT operational and disaster center operational tasks
• Provide operations support for user inquiries and issues via email and phone
• Perform house-keeping tasks (i.e. backup, and optimization) and maintaining network user accounts
• Direct and coordinate troubleshooting and root cause analysis and make recommendations to the current procedure for hardware, software, and other network and system problems
• Implement an integrated mechanism for IT inquiries, call handling, logging and escalation for IT issues and assignment
• Performing disaster recovery operations and data backups when required
• Protecting data, software, and hardware by coordinating, planning, and implementing network security measures
• Maintaining, configuring, and monitoring virus protection software and email applications when required

REQUIREMENTS

• Bachelor’s degree in computer science or relevant IT related discipline
• Minimum 5 years working experience with 1-2 years’ experience in a banking and financial services
• Familiar with MAS Notice 655(Cyber Hygiene Practices) would be a plus
• Experience with routers, switches and firewall, i.e. Cisco, Huawei, Palo Alto, and Checkpoint etc
• Knowledge and experience in using Network Management System, i.e. Nagios etc. would be a plus
• Knowledge and experience in Virtualization Infrastructure, i.e. VMware etc. would be a plus
• Ability to work independently as well as in a team
• Certifications such as CCNA/CCNP/HCNA/HCNP or equivalent level in networking is an advantage
• Language proficiency in English and Chinese as the candidate will be working closely with Chinese colleagues in Head Office

Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Havas Media Singapore is looking for a Platform Specialist to support our digital media team in media planning and operations across digital channels.

Responsibilities

Campaign Implementation / Operations

• Monitor and optimise campaign performance and metrics across channels toward our client goals (Branding, traffic, acquisitions, app installs, lead gen) and KPIs
• Liaise with internal teams & agency partners to develop, execute and sustain successful campaigns
• Update the media planning team on campaign delivery, take decisions and make recommendations for reporting and analytics
• Reconciliation of spends when campaign ends. Work closely with planning team to ensure campaigns are properly closed
• Follow up on new technology and offers in the market to remain competitive among other players
• Work with media traders to coordinate the end-to-end execution of the campaign proposals
• Book and activate campaigns – both managed service and self-service across various platforms, mainly for social and display
• Support the digital ad operations, including review of creative assets in accordance with channel specifications and ad trafficking
• Drive strategic and tactical innovation across digital buying/marketing tools and platforms across Social, Display, and Mobile (e.g. Facebook Ads Manager, Google Ads, DV360
• Work with internal stakeholders to ensure smooth delivery of campaign operations

Requirements for this role:

• 0-2 years of working experience in marketing and communications functions; prior digital media experience will be a plus
• Competency in MS Office (Word, Excel and PowerPoint)
• Good with numbers

Qualities we are looking for:

• Team player – responsible, accountable, and collaborative
• Can-do attitude – keen to learn new skills, pro-active, and takes ownership over
• tasks and projects
• Highly analytical, well-organised and has great attention to detail with a focus on
• quality of results
• Strong communication (verbal, written, and presentation) and interpersonal skills
• Ability to work in a fast-paced, open environment
• Interest in the media and advertising landscape in Singapore

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 60+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Socialyse, Red Havas, and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023, we won Best Agency Culture (Gold) at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

*Kindly note that only shortlisted candidates will be contacted.*

Havas Media Singapore is looking for a Junior Billing Executive (Contract) to support our Billing team.

This is a 6-month contract role. We are seeking candidates who can commence immediately.

Job Description

Client Billings

• Perform high-volume client billings
• Formal reconciliation preparation as part of the billing process
• Work closely and communicate with stakeholders to resolve billing and collection issues
• Assist with client financial year-end closing and ensure all client invoices are billed
• To ensure all the entries in the Work-in-Progress account are properly posted and revenue is recognized on a timely basis

Vendor invoices

• To reconcile actual cost with the approved budget
• Timely input all vendor invoices for payment in the system

Adhoc duties

• To ensure completeness of proper e-filing of documentation
• To assist with month-end and year-end financial closing
• To assist with internal, external, and client audit
• Other Ad-hoc duties as assigned

Requirements

• Graduate Diploma in Accounting/Finance or higher
• One or two years of relevant working experience is an added advantage
• SPECTRA PF/IGNITIA system knowledge is an added advantage
• Excellent knowledge of MS Office (particularly Excel)
• Good organizational skills to handle the high volume of work
• Excellent communication skills and problem-solving skills
• Meticulous and responsible team player who can meet tight deadlines
• Able to commence immediately

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 60+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross-discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Socialyse, Red Havas, and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023, we won Best Agency Culture (Gold) at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability, and other factors that have no bearing on an individual's ability to perform their job.

*Kindly note that only shortlisted candidates will be contacted.*

About the Company

Our client is a renowned and established leader in the Maritime sector, with a strong international prestige. They have a prominent global standing, and are highly regarded for their industry-leading excellence. They have also played a vital role in Singapore’s growth as the world’s busiest container transhipment hub. Over the years, their business portfolio has expanded to include marine advisory, ship-to-ship transfer, navigational audit, and training and consultancy services. They are also highly recognised for offering a supportive work environment and they took pride in cultivating a diverse and inclusive work culture.

With their rapid growth and expansion, they are looking for a dynamic and passionate HR Practitioner to join their ranks.

About the job

As the Executive/Senior Executive in HR & Corporate Communications, you will be responsible for the overall group strategic and operational planning, and management of Human Resource Functions.

• Manage the overall recruitment and selection process to hire good talent for retention and growth
• Collaborate with key stakeholders and line managers on staff management and corporate HR initiatives
• Collaborate with HR Specialist teams and union officials to maintain favorable industrial relations
• Develop and implement HR strategies, policies, systems and procedures that are aligned with the overall business acumen of the organization
• Manage foreign workers’ administration matters such as application and renewal of work passes and their dependent passes
• Provide administrative support to the HR team and other departments on HR-related matters such as insurance administration, processing of invoices, office administration and processing of relevant government subsidies
• Assists in payroll administration, CPF submission, IR21, IR8A annual Income Tax Assessment and staff claims
• Assist in training and development matters such as registration of courses, updating of training records and following up on relevant training subsidies
• Other adhoc HR operations duties assigned

About the team

Reporting to the Manager in HR & Corporate Communications directly, you will play an instrumental role in building effective HR services delivery to support the operations and growth of the organization.

Skills & Qualifications Required

To be a successful candidate, you should possess at least a Bachelor’s Degree in Human Resources or related discipline, with at least 3 years of Human Resources experience, along with an excellent understanding of HR processes, procedures and relevant labor law.

To apply online, please use the “apply” function, alternatively, you may contact Gwendelyn at 6510 1350.

(EA: 94C3609/ R2198474)

Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Riot Games was established in 2006 by avid gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience, and beyond! We’re looking for passionate professionals who can teach us a thing or two. We promise to return the favor. We embrace those who see things differently and aren’t afraid to experiment. That's where you come in.

As PR Manager, APAC on the Publishing team in Singapore, you'll lead public relations and efforts across our portfolio of games and products while working with outside agencies and media. You will work closely with the Head of Communications & Channels, APAC and our PR agency to develop relationships with key media outlets, both endemic and non-endemic, and create and execute successful PR strategies.

Responsibilities:

• Lead relationships with agencies, editorial publications, bloggers, and other media outlets
• Contribute to the planning and organization of events including digital preview events, media tours, and media events in APAC
• Develop and approve press-related materials such as media alerts, press kits, interviews, and other essential routes of communication
• Identify and report on applicable media trends, tactics, and technologies while developing strategic recommendations that inform our communications programs

Required Qualifications:

• 5+ years of communications and PR experience, with the majority of that time spent in gaming, sports, or entertainment
• A Bachelor's degree in Communications, Journalism, Marketing, or a related field
• Ability to clearly and succinctly express yourself in written and verbal mediums
• Ability to successfully create, plan, and execute strategic and creative PR initiatives with a focus on sharing great stories; you know that PR is all about relationships, and have built and fostered relationships with key gaming publications
• Experience implementing successful communications campaigns with passionate audiences
• Experience working across several markets within APAC
• Adept at networking and relationship building

Desired Qualifications:

• Experience working at a major PR agency
• Experience collaborating with clients, agencies, and vendors
• Experience in working across multiple markets within APAC
• Fluency in English is a must, but bonus points for language capabilities in any APAC languages: ex. Thai, Vietnamese, Mandarin, Bahasa Indonesia, etc

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Don’t forget to include a resume and cover letter. We receive many applications, but we’ll notice a fun, well-written intro that shows us you Dare to Dream and Execute with Excellence.

As a Director, you will be the overall project managers of accounts, responsible for managing consulting personnel, budgets and account profitability. They develop and grow new business in the various industry sectors and offer strategic contributions to the overall development of PRecious Communications.

Key Responsibilities

A a Director, your key job responsibilities are mainly Business Development and Client / Account Management. These are but may not be limited to the following list below.

Business Development

As a Director, being growth-driven and having BD experience is essential as you would need to ensure a good mix of inbound and outbound new business development pipeline (example of 60% inbound leads and 40% outbound leads).

Other BD tasks include:

• Develop and cultivate leads for new business
• Grow existing client business organically
• Lead in business development pitches, assemble pitch team, strategize for proposals and presentations
• Coach team members in business development skills
• Oversee new business (financial revenue) pipeline
• Support the MD in charting out business strategies identifying new growth areas and realizing set business goals
• Lead and improve operational and financial performance of team

Client and Account Management

Strategy and Counsel:

• Position the agency as a strategic partner to clients and prospects
• Provide senior level oversight for client counsel, proactively build client trust and relationships
• Serve as account lead, manage client contact and correspondence
• Develop long-term strategic plans / recommendations for clients, ensuring alignment and integration with clients’ marketing and digital strategy and execution
• Develop senior-level client programmes (campaigns, key messages and positioning)
• Prepare recommendations to forestall or capitalise on emerging PR or industry issues
• Provide accurate deliverables and budget estimates using the PRecious Communications Estimator for projects & retainers
• Responsible for assembling the “best team” for client project or retainer
• Oversee the full work flow of PR-led team from production to output
• Conduct periodic strategic comms programme reviews for clients and recommend adjustments

Strategic Initiatives and Advisory:

• Conduct regular Client discovery session with Clients to address needs of Clients.
• Conduct client briefings as necessary (example: interviews/media-stakeholders sessions)
• Position oneself as industry thought-leader for the agency (e.g. through contributing articles & commentary, engaging industry C-Suite clients
• Develop and present issues & crisis comm plans and strategies to clients
• Conduct media trainings
• Lead strategic initiatives programmes in HQ/regional offices (as the practice develops)

Workflow and Scope Management:

• Manage and track client deliverables and budgets to prevent over-servicing and ensure account profitability
• Responsible for assembling the “best team” for client project or retainer
• Manage and resolve any emerging issues around client or budget
• Build and cultivate relationships with the senior benches of media and influencers

Content Development:

• Oversee and manage the quality of content development (writing skills, strategy), providing supervision
• Oversee and sign-off on all materials and reports for client submission
• Oversee media monitoring, compilation of media clippings and media pitching
• Contribute to higher-level content (thought leadership, bylines, case studies, client or media endorsements, white papers, media roundtables, yearly planning, quarterly PR plans)
• Provide final sign-off for content

People Management / Management of Working Team:

• Live and advocate PRecious Principles
• Offer and help others beyond own scope of work
• Mentor Consultant-level members
• Look after professional and emotional welfare of team members and improve team dynamics
• Conduct and improve performance appraisals process
• Recruitment of new talent
• Proactively improve and further leadership skills, setting and pursuing development goals
• Conduct training and sharing sessions

Requirements

To achieve success in this role, you should meet the following criteria:

• An innovative and creative leader with a minimum of at least 10 years' working experience in a communications environment, of which, 4 years in a leadership/supervisory position.
• Agency experience is essential to the success of this role
• Proven track record of creating and executing PR and brand communications strategies across B2B corporate / start-ups.
• You should have regional APAC experience and an existing network
• Well-connected to local and regional media
• A strong knowledge of social and digital campaigns and a working knowledge of creating integrated campaigns
• You have demonstrated previous success with business development efforts and have successfully drove revenue growth for the firm
• Have great people management skills and the ability to manage a team well

PR Intern

Allison+Partners is looking to hire a PR intern to join our growing Singapore office.

Internship job scope:

• Conduct research on behalf of clients
• Conduct entry-level media relations with guidance
• Assist with the development of communications materials, including press releases, factsheets and infographics
• Coordinate the compilation of press clippings and client reports

Requirements of the internship position include English language fluency, good computer, digital and research skills. Basic design capabilities will be an advantage (Adobe photoshop etc). Our Singapore office is growing and a key area of focus for our agency. Come be part of a driven, collaborative team on the rise in the vibrant Singapore market.

Reporting of the role

This role reports to the Business Director.

3 best things about the job:

1. Good exposure to a variety of client portfolios, which will be valuable for your career portfolio.
2. Great opportunities to demonstrate your originality and forward thinking on different aspect of communication planning.
3. The opportunity to be part of the driving force for the company’s continuous improvement and growth as a media professional

Measures of success –

In 3 months:

• Get up to speed with the client’s business and competitor landscape for the client’s industry
• Be the person whom the client goes to for day-to-day activities
• Familiar yourself with internal processes and way of working of all accounts

In 6 months:

• Working with Business Director in crafting communication plans
• Be able to propose ideas and activities to answer brand challenges, manage client budget and investment strategy across all media platforms
• Be knowledgeable of the agency’s planning tools and framework.

In 12 months:

• Drive the client business and lead projects independently along with team
• Staff supervision, training and development as well as serving as a positive role model with a hard work ethic and vigorously reviewing all work to ensure high quality standard

Responsibilities of the role:

• Overall strategic approach on the account designed and delivered to meet client’s business objectives and strategies. Oversees the implementation of the annual planning in conjunction with the client team
• Manage all aspects of campaigns and day-to-day needs of the accounts, handling from briefing through reporting. It will include understanding of client’s brief to communication planning, leading meetings with clients, setting viable objectives and KPIs, recommend/develop measurement methodology against all briefs, monitoring campaign progress and reporting. ,k
• Develop and build relationships with clients, be the trusted advisor on account requirements and work.
• Work with media partners across different platforms for ideation, negotiation and implementation as well as working with internal specialist resources and group resources.
• Facilitate cross-team learning and knowledge sharing.
• Mentoring the team and work with them on KPIs and performance appraisals.
• Drive innovative media solutions for set of portfolios.

What you will need:

• Minimum 3 years’ experience as hybrid media planner.
• Proven track record on the execution and development of media and digital strategies for clients
• Ability to work successfully with teams, handling multiple projects and stakeholders and meeting tight deadlines under pressure
• Demonstrated critical thinking and problem-solving abilities
• Strong relationship building skills which include maintaining positive client relationships
• Detailed oriented, strong negotiation skills and excellent written and verbal communication and presentation skills

More about EssenceMediacom

We are a global communications agency leading with breakthrough thinking, building explosive growth for brands, and helping our clients see the bigger picture. Our daring global network of 10,000 Essentials help our clients breach traditional boundaries in media, uncover novel ideas, and unleash exponential growth. EssenceMediacom challenges conventional thinking to build, propel, and supercharge our clients’ businesses at scale and lead our industry in critical areas such as diversity, equity, inclusion, and sustainability

EssenceMediacom understands that our people are tasked with big goals: building breakthrough growth for brands and leading with breakthrough thinking in our industry. Our people are at the heart of this work because their ideas will enable us to decode the intersections of people, content, and technology to bring our aspirations to life. Our success is down to our eclectic, diverse, and talented people.

EssenceMediacom is a place for us to grow our careers and expand our horizons. EssenceMediacom is committed to building an agency culture that supports our people, puts diversity at the forefront of our operations, and creates opportunity for all. This collective culture will be our “new power” where ideas are freely exchanged, and collaboration is actively encouraged in a place where you can innovate in our hyperconnected world.

About GroupM

GroupM is the leading global media investment management company serving as the parent to WPP media agencies including Mindshare, Wavemaker, and MediaCom, as well as the programmatic digital media platform companies, Xaxis & PBU, each global operations in their own right with leading market positions. GroupM’s primary purpose is to maximize performance of WPP’s media agencies by operating as leader and collaborator in trading, content creation, sports, digital, finance, proprietary tool development and other business-critical capabilities. GroupM’s focus is to deliver unrivaled marketplace advantage to its clients, stakeholders and people. GroupM is committed to fostering a culture of diversity and inclusion. Our people are our strength so we respect and nurture their individual talent and potential. Discover more about GroupM at www.groupm.com.

Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

The Assistant Manager, ANIPLUS Café is responsible for day-to-day operations of the F&B and merchandise outlet located at the Esplanade. This role involves managing crew members, ensuring exceptional customer service and maintaining a high standard of product quality and presentation.

Responsibilities

Merchandising Operations

• To assist in creating attractive merchandise displays and layouts to enhance product visibility.
• To ensure shelve space is being monitored diligently.
• To manage stocks inventory through proper segregation of shelve space, and stock for display in an organized manner.
• To uphold customer service standards and to implement quality operation procedures.
• To perform regular updates and communications among stake holders on merchandise related issues.

F&B Operations

• Assist in front-of- house daily operations, including opening and closing procedures.
• Monitor F&B inventory levels and place orders for F&B products as needed.
• Maintain cleanliness, organization, and safety standards in the café.

Staff Management

• Assist in recruiting, training, and supervising F&B and merchandise crew members.
• Create work schedules, assign duties, and monitor crew members’ performance.
• Provide ongoing coaching and feedback to crew members to maintain high levels of motivation and productivity.

Finance & Administrative Tasks

• Oversee equipment and outlet maintenance.
• Maintain accurate records of sales, inventory & expenses.

Requirements

• Minimum 3 years of experience in retail merchandising, and F&B Café a plus.
• Diploma/Certificate holder in Food & Beverage Services Management, Hospitality management or equivalent preferred.
• Cafe management knowledge and skills, Integrity, Exceptional Time management, Professionalism, Entrepreneurial and Innovative.
• Keen interest in Anime and Japanese pop culture an additional advantage.

Overview of the Job

We are looking for a Planner with integrated or digital media planning and implementation experience. You must possess a proven track record in orchestrating best-in-class media strategy and execution that drove tangible business growth for your clients in the Singapore market, and own existing relationships with media vendors.

This position will suit individuals who are driven to excel in a fast-paced media agency environment across diverse client portfolio and are able to work well under pressure. You should also be a confident and articulate presenter/communicator as you will be expected to front client relationships and present campaign strategy and media recommendations.

As a Planner, you must possess a working knowledge of how traditional and digital channels interplay in the media ecosystem. You are expected to bring with you the relevant experience in developing media strategies based on consumer insights, leading internal agency teams and steering external partners to deliver compelling solutions to achieve clients’ campaign objectives and KPIs.

Reporting of the role:

This role reports to the Group Account Director

3 Best Things About the Job:

1. Working with a high performing client business team to drive best in class communication strategy, integrated channel planning and result-oriented implementation for well-known local brands and renowned international brands.
2. Opportunities to work with specialist teams in GroupM to gain a diverse spectrum of experience across digital, content, media.
3. A culture built on collective energy, passion, collaboration and support

Measures of Success

In 3 months:

• Build good rapport with clients. Proactively participate in meeting discussions with clients and agency partners.
• Acquire a good understanding of client’s marketing objectives and ability to apply this knowledge in day to day communication with clients.
• Competent in planning all digital and traditional media channels.
• Own projection management, ensure smooth workflow and clients and team members are up to speed on all tasks.
• Rigor in setting and tracking campaign KPIs. Ensure effective and accurate optimisation and delivery of performance utilising all relevant internal teams, agency processes and tech

In 6 months:

• Establish credibility by applying understanding of client’s business and competitive landscape in day to day communication and formulation of strategic solutions.
• Able to confidently lead meeting discussions with clients and agency partners.
• Holistic digital thinking is carried across channel planning and drive innovative solutions beyond tried and tested with outcomes that can be clearly measured.
• Strong ability to assess attribution of marketing activities (eg. owned and earned) to paid channel performance to optimise overall campaign performance.

In 12 months:

• Build trusted advisor relationship with clients. Able to support the broader strategic output for clients’ marcom needs.
• Fully competent in developing and articulating compelling campaign solutions to successfully sell in campaign recommendation or new initiatives that lead to incremental revenue growth for the agency.

What Your Day Looks Like in Wavemaker:

• Develop strong campaign solutions based on Wavemaker’s proprietary consumer journey planning framework, from category/brand/consumer insights to strategy and channel recommendation.
• Drive strategic and tactical innovation across diverse mix of media channels that will yield tangible marketing/business results for clients.
• For the Integrated Manager / Associate Manger role, project management is a key part of your scope. You will develop overall media strategy, own campaign deliverables and assertively collaborate with internal teams to ensure all parties are up to speed on what needs to be delivered by when.
• As the overall campaign account guardian, you will steer internal teams / external stakeholders to deliver good quality and exceptional work by proactively evaluating and providing POV on the output of their work.
• Evolve use of measurement systems to provide greater insight into ROI of media plans and ensure the team delivers on agreed KPIs.
• Manage expectations of multiple stakeholders (among internal teams, client teams and other agency partners) to deliver quality work in short turnaround time.

What You Will Need:

• Proven track record in owning strong client relationships.
• Competent in juggling different work streams at the same time, you must be a strong project manager with a flair in managing relationships with multiple stakeholders.
• A creative thinker who constantly seeks new ideas/inspirations to bring fresh perspectives to internal teams and clients.
• Some experience in junior team management (such as coaching on media planning and managing client’s expectations, ensuring rigor in thinking, etc.)
• Resilient, able to work with demanding client expectations and challenging deadlines.

About Wavemaker

We always believe there is a better way to grow our clients and our people.

We do this by positively provoking growth for our clients and people. We work with clients to help them grow and shape their consumers’ brand decisions and experiences through media, content, and technology. We have one single attitude – Positive Provocation.

Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We always make sure we have each other’s backs through our inclusive culture. We do our best work for brave brands and people who want to be challenged to go further and faster. We know it’s not easy, but if it’s in you, we will get it out of you.

Our attitude of Positive Provocation is enabled by:

• The deep Knowledge we have of our clients’ business
• The confidence to Challenge what’s gone before
• The Support to go further than we thought possible

We are a part of GroupM, WPP’s global media investment management company. Discover more on wavemakerglobal.com, Twitter and LinkedIn

• Create and execute paid media strategies in Facebook Ads.
• Work closely with the marketing team to ensure paid media campaigns align with overall marketing and business objectives.
• Develop and handle paid media campaigns from start to finish, including budget allocation, targeting, and ongoing optimization.
• Monitor campaign performance, analyse data, and give insights to improve Purchases, ROI, CPA, ROAS.
• Keep abreast with industry trends, changes in algorithms, and new advertising platforms.

Requirements:

• Degree in Digital Marketing or equivalent
• At least 3 years of experience in handling paid media campaigns (Facebook Ads) in an E-Commerce, Fashion/Apparel sector.
• Strong knowledge in ad campaign setup, optimization, and budget management.
• Proficient with Google Analytics and A/B testing and conversion rate optimization.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740