Directly responsible for handling (in a professional and friendly manner):

- Managing telephone inquiries
- Engaging guests on their reservations
- Handing table/restaurant reservations
- Coordinating room service orders

Responsible for the accurate and concise data entry of guests' reservations/ orders on Opera, RESA Web, RES Diary, etc.

To ensure that all telephone inquiries are provided with concise information concerning the services and facilities provided by the Hotel.

Perform other reasonable duties assigned by the Head of the Department

Only shortlisted candidates will be notified.

Social media marketing

TikTok

reels

social media posting

art work

must be able to edit nice videos and take photos for social media

junior position

intern welcome

fresh grad welcome

whatsapp to 82322252 to discuss

company profile

empireworks.com.sg

https://www.facebook.com/empireworks.sg

instagram

tiktok

Position title: Senior Executive/ Assistant Manager, Partnership Communications & Stewardship

Reports to: Manager, Partnership Communications & Stewardship

Location: Singapore

Date: March - July 2024 (Contract Role)

About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

Overview of Partnerships Team / Unit

The Partnerships Team develops and builds partnerships and relationships that drive income to support WWF’s conservation goals. The team’s aim is to contribute significant, sustainable levels of philanthropic funding from 1) high-networth individuals (HNWI) 2) trusts and foundations, 3) companies to support the local (Singapore-based) and regional (mainly South-East Asia) conservation, sustainability and education programmes in order to advance WWF-Singapore’s mission.

The team works closely with the Senior Management Team and peers in Conservation, Communications, Sustainable Finance, and Accounting and Finance teams to effectively contribute to the implementation of WWF-Singapore’s partnerships and philanthropic strategy.

Major Duties and Responsibilities:

We are looking for an enthusiastic, self-motivated, people person with a positive attitude that could help manage and steward WWF’s partnerships. This is a maternity cover role and you will be working closely with our core team to drive long-term partnerships with new and existing partners as well as engaging them through different activities.

Primary Role in Stewardship & Communications (85%) Account Management & Relationship Building

• Multitask and manage medium to priority partnerships and ensure that existing partners are stewarded appropriately, resulting in profitable long-term partnerships.
• Maintain open lines of communication with partners and/or relevant stakeholders to foster strong relationships and ensure they are informed.
• Proactively identify partnership-related issues and challenges, communicate and implement timely solutions.
• Map partnership outcomes according to agreement terms and provide regular impact reporting to partners.
• Work with the relevant Project Team to ensure progress of partnership outcomes and deliverables are on track as per agreement.
• Responsible for managing, tracking and spending of funds received by certain partnerships, in close collaboration and alignment with the Project and Finance teams.
• Gather data and insights from the partnerships managed to be shared with the Stewardship Team for the development of long-term partnership strategies and retention plans.

Strategic Partnership Communications

• Work closely with the Partnership Communications lead on communications-related deliverables under partnerships.
• Work together with the Communications Team on development of thought leadership, PR & Media pieces for partnerships.
• To analyse, monitor and explore opportunities to communicate about partnerships through various channels.
• Co-lead the execution of the Annual Partnership Reports to recognise key partnerships and maintain transparency as part of network standards.
• Co-lead the development of the quarterly Partnerships Newsletter to communicate project updates and key highlights to the partnerships database.

Corporate Engagements

• Lead the planning and execution of community or employee engagement activities for corporate partners (eg. Green Talks, Workshops etc.).
• Work with relevant internal and external stakeholders to deliver engagements effectively.

Secondary Role in Engagements & Fundraising (15%) Business Expansion

• Support the Partnership development team with any business development activity as required.
• Identify new opportunities within existing partnership to expand the scope of work and raise more funding for WWF’s conservation work in Singapore and regionally
• Successfully renew existing accounts.
• Perform other duties as required.

Required Qualifications:

• Bachelor’s Degree in Business, Corporate Marketing, Events, Marketing or Communications or any other relevant field.
• Minimum 2-3 years experience in Agency, Corporate Marketing, Client Servicing and/or Event Management preferred.
• Previous work experience in an international NGO sector will be an advantage.
• Fluent verbal and written communication skills in the English language. Bilingual is a plus.

Required Skills and Competencies

• Possess strong account management or client servicing skills
• Adaptable and proactive in managing accounts with minimal supervision. Experience in budget management is a plus.
• Ability to plan workload, estimate timelines accurately and work autonomously in a fast-paced environment.
• Solution-oriented and ability to develop and maintain strong working relationships with internal and external parties of different levels and backgrounds.
• Great listening, negotiation and presentation skills.
• Ability to meet tight timelines and handle multiple projects while meeting the needs of project partners and stakeholders.
• Ability to work in an international and multilingual environment is essential.
• Familiarity with basic softwares such as Google Suites and Microsoft Word, Excel, PowerPoint. Experience using project management and integration tools (eg. Asana, Active Campaign etc.) is a plus.
• Basic design skills and knowledge working with Adobe softwares (eg. Illustrator and Photoshop) is a plus.

Working Relationships

Internal – Ensures intra and inter-department collaboration for the optimal use of resources and organisational alignment. Works closely with the Partnerships Team, and the wider Fundraising, Conservation and Communications Team to ensure partnership deliverables are executed in a timely manner and communicated well.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, trips, communication materials and as and when required.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs.

JOB DESCRIPTION: INTERN MARKETING COMMUNICATIONS

Montigo Resorts is the hospitality arm of KOP Limited, a Singapore-based listed property development,

hospitality and entertainment company with a diversified and robust portfolio of iconic developments and

investments. Montigo Resorts is synonymous with a fun-filled getaway, an upscale leisure property in a

sprawling environment with enriching experiences for every member of the family. A family retreat for

generations to come in a setting of great fun, restorative wellness and delicious food. Our portfolio of

resorts includes Nongsa & Seminyak in Indonesia and Somerset & London in the UK.

SCOPE:

We are seeking a dedicated and detail-oriented individual to join our marketing team. You will assist in

building and upholding the image and brand positioning of Montigo Resorts within the marketplace and

the perception of the general public. You will help with managing the marketing calendars of each resort

as well as the digital and offline campaigns. Daily duties include working on, promotions, campaign

management, digital and new media development, social media engagement, as well as partner and

channel marketing, loyalty marketing, events management and media relations.

KEY RESPONSIBILITY AREAS:

• Digital Marketing: Assist in overseeing digital marketing strategies and activities of the resorts

• Social Media Management: Reviewing social media platforms, assisting with growing and nurturing

a fan base within the online community, maximising brand experience and engagement

• Email Marketing: Assist the properties with the development of campaigns, including a list

segmentation, content creation, and performance analysis

• Collateral Development: Copywrite, design and layout of collateral for the properties.

• Website and Online Presence Assist properties in the maintenance and update of websites and

ensure content is up-to-date and consistent across all channels

• SEO & SEM: To work with the appointed agency to manage and report on campaigns for each

property

• Business Needs: To support the team in responding to business demands, compiling reports

and preparation of presentation slides.

PERSON SPECIFICATIONS

Essential

• Excellent English written and verbal communication skills.

• Proficiency using Microsoft 365, OneDrive, Google Suite

• Knowledge/proficiency using graphic design software like Adobe Suite and Canva

• Familiarity with social media platforms and an understanding of how to create engaging content

Desirable

• Exposure to email marketing strategies, including campaign creation and performance analysis.

• Basic understanding of web analytics tools (e.g., Google Analytics) to track performance and

generate insights.

• Knowledge or experience in SEO best practices and techniques to enhance website visibility and

organic search rankings.

• Ability to work independently and manage time efficiently in a fast-paced environment,

• Creative thinking and problem-solving skills and a team player

If you think that this position is right for you, we would like to hear from you. To apply, send us your CV

with a cover letter.

Obtaining new clients and maintaining existing customers Effectively and efficiently fielding and qualifying interest from lead generation and digital canvassing Preparing sale quotations and arranging appointments (Online and offline appointments) Maintaining and achieving customer satisfaction in pursuit of business targets Creating win-win solutions for clients and establishing long-term partnerships Sharing sales-related or market information internally and externally Manage the day-to-day sales and partner relationships on a portfolio of domestic accounts Maximize revenue with each partner via title sell-in, price-discounted promotions, content licensing agreement compliance and constant aligning of priorities Monitor monthly remittance statement to ensure that all royalty payments are valid based on content licensing agreements Lead quarterly, bi-annual and annual strategic business reviews with accounts Create monthly sales pitch presentation and other pitch materials Communicate internal sales updates to entire Global Sales & Distribution division via weekly, monthly and ad hoc reports Generate post-mortem recaps, analyzing success of new release campaigns, catalog promotions and monthly stunts Execute directives from team, department and divisional leads