As a Digital Media Marketing Manager, you will lead the development and execution of digital media strategies to enhance brand visibility, drive engagement, and achieve marketing objectives. You will oversee all aspects of digital media planning, buying, and optimization across various online channels, ensuring effective targeting and maximum ROI.

Havas Media Singapore looking for a Strategy Director, Media to support our teams on developing and delivering market leading strategies for clients.

Responsibilities

• Work together with business teams and clients to establish their business & communications objectives; align closely with team and collaborate in developing end-to-end strategy-led comms solutions
• Lead media strategies for new business pitches
• Analyse existing data, market reports and trends to generate compelling strategic insights as the basis for media strategies
• Collaborate closely with research, data analytics and media to develop, manage and analyse key projects
• Develop and lead workshops, both internal & with clients
• Help create an environment of quality strategic thinking across the entire agency
• Contribute to the development of award winning work
• Represent the agency in thought leadership papers or events
• Drive best practice on strategic planning across different teams
• Develop & train planning tools and process of planning within Mx framework (Havas planning framework)
• Improve capabilities to spot & showcase award winning work

Skills & Requirements

• Relevant degree in marketing, communications, or other relevant disciplines; or relevant work experience in media/branding/consultancy
• Background – Media strategy, digital strategy, communications planning, new business/consulting ideally with media agency experience, min. 8-10 years
• Strong understanding of tech platforms and how we can use data from these platforms for insights
• Experience delivering actionable strategies; good storytelling in verbal and written form, especially presenting to senior stakeholders
• Strong leadership qualities, attention to detail and delivery to deadlines
• General interest in wide spectrum of topics and media trends
• Must be confident and approachable, helpful and easy to work with
• Proficient in Microsoft Office

Additional Qualities

• Pro-active, responsible, accountable and a team-player
• Analytical, meticulous, great attention to detail, and delivery-oriented with a focus on quality of results
• Persuasive and effective storyteller/communicator; Strong communication (verbal, written and presentation) and interpersonal skills

*Kindly note that only shortlisted candidates will be contacted.*

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 23,000 people in more than 100 countries, adopting a fully integrated model through our 70+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Havas Play and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023 and 2024, we’ve won Best Agency Culture at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

About this Job

Advise prospects on market trends, best practices, and solutions when it comes to social media, corporate and construction progress videos.

Job Description

• Build and promote strong, long-lasting customer relationships.
• Familiarize with all AVP's directives, goals, and its wide range of services.
• To grow AVP's client base through networking with international business groups.
• Continually source for new avenues of lead generation and networking opportunities.
• Pitching creative ways of adopting or adapting AVP's content production services and plans.
• Partake in product development feedback.
• Consult prospects on Social and Media Marketing.
• Providing professional and personable customer care.

Benefits

• Full flexi work arrangement.
• Character profiling coaching - to increase your success rates exponentially.
• High commission for unhindered earnings (10% , 50% and 70% schemes).
• Networking expenses sponsorship - we pay for you to build your own network of business owners.

Requirements

• Minimum of 8 hours per week.
• Minimum of 1 in-person meeting per month
• Familiar with Google apps (Calendar, Sheets, Words, Drive, Slides).

Good to have

• Excellent communication skills.
• Great sense of ownership.
• High on Initiative.
• Hunger to achieve results.
• Resourceful - great in problem solving.
• Outstanding presentation skills in small and large group settings.
• Love changes and a wide scope of services to sell.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

REQUIREMENTS:

1. Candidate must possess at least a Bachelor’s Degree/Post-Graduate Diploma/Professional Degree in Business
2. Strong command of written English
3. Well-developed analytical skills and a creative mindset
4. High Ability to multi-task and plan
5. Excellent communication skills in collaborating with clients and colleagues
6. Bonus if you have experience or a strong interest in social media marketing

RESPONSIBILITIES:

1. Create content written and/or graphic
2. Ideate/strategise social media campaigns
3. Post on Facebook, Instagram, LinkedIn, YouTube, Xiaohongshu, TikTok
4. Use Ad Manager or other tools to schedule, manage and target audiences
5. Monitor, optimise, analyse, report to clients

KEY BENEFITS:

1. work with an award-winning digital agency which has made Chinatown the MOST VISITED place in Singapore! learn how we weave our magic for Chinatown and many public brands
2. have the opportunity to interact with and have relationships with large enterprise clients like Canon, Dairy Farm, SingaporePools, Procter&Gamble, National Kidney Foundation, Eu Yan Sang, SingHealth, Capitaland, Cheryl Wee Group, FJ Benjamin, etc
3. be involved with high-profile national and international campaigns
4. learn and have fun experimenting with different digital marketing channels like Facebook, Instagram, WeChat, TikTok

We are looking for a Social Media Marketing Manager who is skilled in driving conversions, increasing sales, and engaging our online community. You will lead our social media strategy, create impactful content, manage campaigns, and handle customer inquiries to support our growth objectives.

Key Responsibilities

1. Conversion-Driven Social Media Strategy

• Develop and execute social media strategies that drive traffic, increase sales, and convert followers into customers.
• Identify and target high-potential customer segments with content that meets their needs.
• Collaborate with the sales team to align social media efforts with sales goals.
• Monitor performance metrics to refine strategies and ensure continuous improvement in driving sales.

2. Content Creation and Optimization for Sales

• Create, curate, and optimize engaging content (posts, videos, ads) designed to drive conversions, including product promotions and special offers.
• Use tools like Canva, CapCut, or similar software to design visually compelling content tailored for different platforms.
• Regularly analyze content performance to adjust strategies and maximize engagement and sales.

3. Community Management and Customer Engagement

• Actively manage the social media community by responding to comments, messages, and enquiries quickly and professionally.
• Collaborate with the sales team to address enquiries and feedback, enhancing customer satisfaction and trust.
• Handle enquiries from social media channels, guiding potential customers towards booking appointments or making purchases.

4. Social Media Advertising and Campaign Optimization

• Plan, create, and manage paid social media campaigns to generate leads and increase sales.
• Develop compelling ad creatives and copy that resonate with target audiences.
• Continuously monitor and optimize campaign performance to meet and exceed sales objectives.

5. Lead Management and Sales Support

• Implement systems to track and follow up on leads generated through social media.
• Work with the sales team to refine lead management processes and improve conversion rates.
• Provide insights from social media engagement to improve products and services.

6. Trend Monitoring and Strategic Adjustments

• Stay updated on the latest social media trends, platform updates, and best practices.
• Adapt strategies based on changing trends and user behaviors to maintain relevance and effectiveness.
• Introduce innovative methods and tools to enhance engagement and drive sales.

Required Skills and Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field, with at least 4 years of experience in social media marketing, driving conversions and sales.
• Strong knowledge of social media platforms (Facebook, Instagram, TikTok, XHS, etc.), with experience in community management and customer engagement.
• Proficient in social media tools, analytics, and video editing software (e.g., Canva, CapCut).
• Excellent communication, creative, and analytical skills to craft compelling content and optimize campaigns.
• Ability to work independently, handle multiple tasks, and meet tight deadlines while ensuring high-quality outcomes.

About

ONE Intervention empowers children with diverse needs to excel. Our award-winning centre caters to children with Autism Spectrum Disorder (ASD), ADHD, Dyslexia, Down Syndrome, Speech & Language delays, and more. We take pride in our innovative programs and collaborations with external stakeholders, hosting engaging events that enrich the lives of our students and their families.

Position Overview:

We are seeking a creative and motivated Media Production Intern to join our dynamic and visionary marketing team. As an essential part of our mission, you will assist in producing high-quality video content that engages our audience and aligns with our commitment to empowering children with diverse needs. This internship offers an excellent opportunity for students or recent graduates with a background in media production, film, or communications to gain hands-on experience in a supportive and impactful environment.

Key Responsibilities:

1) Assist in the planning, filming, and editing of video content for various marketing and educational purposes.

2) Collaborate with the marketing team to develop creative concepts for video projects that showcase our programs and events.

3) Help manage video content for our social media platforms and website, ensuring alignment with our brand message.

4) Participate in brainstorming sessions to generate innovative ideas for video storytelling and campaigns.

5) Support the post-production process by editing video footage, adding graphics, and ensuring high-quality output.

6) Assist in maintaining video equipment and managing the production schedule.

7) Research industry trends and best practices in video production and content marketing.

8) Monitor and report on the performance of video content across platforms.

Personal Development:

1) Enhance your video production skills through hands-on experience in filming and editing.

2) Improve your creative thinking and storytelling abilities by developing engaging video content.

3) Gain experience in project management by assisting in the planning and execution of video projects.

4) Learn about non-profit marketing and how effective media can contribute to community engagement.

Preferred Qualifications:

1) Basic understanding of video production techniques, including filming and editing.

2) Familiarity with video editing software (e.g., Adobe Premiere Pro, Final Cut Pro).

3) Strong creative and storytelling skills, with attention to detail.

4) Excellent organizational and time management skills.

5) Ability to work both independently and collaboratively within a team.

6) Passion for supporting children with special needs and contributing to meaningful media projects.

We look forward to welcoming you to our dedicated and creative team!

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

We are seeking a highly creative multi media graduate to join our Marketing and Communication team at UNS. Personnel will work closely with the team conceptualize, design, and create various marketing collaterals.

This role provides an excellent opportunity to gain hands-on experience in a fast-paced professional environment in the beauty industry.

Objectives of this role

• Set a high bar for video marketing deliverables
• Enhance social media and overall marketing strategies
• Identify and implement improvements in the video editing process
• Produce content for diverse audiences and platforms
• Keep up to date with the latest video marketing trends

Responsibilities

• Edit short- and long-form videos for commercial and social media accounts
• Take charge of video ideation and creation
• Ensure videos meet the marketing team’s specifications and guidelines
• Implement creative notes from stakeholders
• Offer customers peerless digital experiences
• Evaluate projects for brand authenticity

Skills and qualifications

• Familiarity with video editing software
• Capacity to communicate effectively
• Attention to detail
• Ability to pick out attention-grabbing shots
• Excellent storytelling skills
• Knowledge of basic editing principles

Preferred qualifications

· Can do attitude. Willingness to try and experiment with new ideas

· Determined and resilient to follow through tasks and challenges

· Ability to work with multi-track split audio

· Knowledge of aspect ratios

· Experience with high-resolution file transfer applications

· Understanding of video encoding formats

· Challenging work in a fun and collaborative environment

Agape is a social enterprise with a mission to provide employment opportunities to vulnerable communities, including inmates, ex-offenders, single mothers, and physically challenged individuals who seek to turn their lives around. We have a contact centre set up to support these communities and also run a call centre in the Changi Women's Prison.

Additionally, we have established a non-profit organization that includes a Women's Sanctuary. We offer opportunities to write stories and create videos about individuals in these spaces, highlighting their journeys and successes. Working at Agape offers a deep-rooted sense of purpose, as your contributions help achieve meaningful goals and missions, uniting personal satisfaction with professional fulfillment.

1. Content Planning: Video content creators start by brainstorming and conceptualizing ideas for videos. They conduct research on trending topics, audience preferences, and the goals of the organization or brand they are working for. They develop video concepts, storyboards, and scripts to guide the production process.

2. Video Production: Once the concept is finalized, video content creators manage the production process. This involves tasks such as setting up equipment, organizing shooting locations, arranging lighting and sound, directing talent or on-screen presenters, and capturing high-quality footage.

3. Video Editing: After the filming is complete, video content creators edit the footage using video editing software. They cut and arrange clips, add transitions, incorporate graphics or animations, adjust colors and audio levels, and ensure a cohesive and visually appealing final product. They may also add music or sound effects to enhance the video.

4. Scriptwriting and Voiceover: In some cases, video content creators are responsible for scriptwriting, where they write engaging and concise scripts that convey the desired message effectively. They may also perform voiceovers for narration or hire voiceover artists to add a professional touch to the videos.

5. Branding and Visual Consistency for Business Development : Video content creators maintain brand consistency by aligning the video content with the organization's brand guidelines. They ensure that the videos reflect the brand's tone, style, and messaging. This includes incorporating logos, using appropriate fonts and colors, and adhering to brand identity throughout the videos.

6. Optimization for Platforms: Video content creators understand the requirements and specifications of different platforms where the videos will be published. They optimize the videos for specific platforms, ensuring they meet the recommended formats, dimensions, and quality standards. They may also add captions or subtitles to make the videos accessible and engaging to a wider audience.

7. Collaboration and Project Management: Video content creators often work collaboratively with a team that may include writers, designers, videographers, and marketers. They coordinate the project, manage timelines, communicate with stakeholders, and ensure the smooth execution of the video production process.

8. Analytics and Performance Tracking: Video content creators monitor the performance of their videos by analyzing metrics such as views, engagement, watch time, and audience feedback. They use analytics tools and insights to assess the effectiveness of the videos and make data-driven decisions for future content creation.

9. Stay Updated with Trends: Video content creators keep up-to-date with the latest trends and best practices in video production, editing techniques, and visual storytelling. They continuously explore new technologies, software, and creative approaches to deliver innovative and captivating video content.

10. Adaptability and Flexibility: Video content creators need to be adaptable and flexible in their approach, as they may work on a variety of video projects ranging from promotional videos and tutorials to event coverage and interviews. They should be able to adapt their style and techniques to suit different content types and target audiences.

Key Responsibilities

• To enhance sales traffic and brand awareness.
• To reach out to potential corporate clients in order to generate new corporate event accounts and secure partnerships.
• To extend collaboration opportunities with existing corporate clients.
• To attend corporate classes / event enquiries and requests and related admin work.
• To coordinate and manage corporate / community events, roadshows, and marketing campaigns.
• To invoice clients.
• To manage assignment of instructors for events.
• To maintain instructors' records on Sharepoint.
• To support the preparation of monthly instructor’s payroll and profit-sharing reports.
• To create, manage, and optimise social media ad campaigns to achieve sales / brand awareness.
• To design and run brand development initiatives such as: Seeking venue sponsors to organise community workouts; Having more corporate events; Getting Sponsorships for the brand.

Accountability

• Reports to Head (Business Development & Operations)

Competency Requirements

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong leadership and responsibility skills.
• Customer Orientation: Commit to exceeding both internal and external clients’ needs. Proactively identify clients’ needs and sustain a culture of service excellence within the organisation.
• Adaptability: Strong team player who is resourceful, adaptable, and able to perform multitasks under a given timeline.
• Good organisational and project management skills.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum Degree or Diploma in relevant disciplines
• At least 2 years of relevant working experience in similar sectors

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

About the Company:

iQIYI Inc. [IQ] is a NASDAQ listed technology, entertainment company. It is the first online video streaming platform in China to reach over 100 million VIP subscribers. Our dramas, movies, animations, variety and entertainment shows are watched by billions locally and abroad.

The next phase for iQIYI is to bring our wonderful contents and services to the world. We are currently looking for innovative and talented individuals to join iQIYI.

Position Responsibilities:

• Responsible for devising positioning and strategy for the social media platform, aligning with brand philosophy and business goals to set reasonable growth plans for the platform's account matrix. Accountable for the growth, scale, and ecosystem construction of the matrix, and oversee daily account operations.
• Build and manage the platform operation team, ensuring a data-driven approach. Lead the team to execute efficiently and achieve targets.
• Conduct in-depth research on overseas market preferences and social media's distribution mechanism to produce videos that align with platform and user preferences, creating viral content to drive internal traffic.
• Maintain a good collaborative relationship with the platform and continuously explore potential opportunities to enhance content and brand influence.

Position Requirements:

• 3-5 years of experience in the entertainment/content industry, prefer candidates with experience in team/business setup and management, international business, or MCN operations. Experience in content operations or overseas social media operations are preferred.
• Familiarity with overseas short video platform distribution mechanisms, with strong insight into content creation and key market trends. Proven experience in creating viral content is an advantage.
• With proficiency in English and Mandarin as a working language. Knowledge of Thai, Korean, or Malay language would be an added advantage.

**Tips: If you do not receive the interview invitation from iQIYI within 7 days, we will not arrange you to participate in the follow-up interview. Thank you for your understanding, attention and recognition to iQIYI.

DIGITAL COMMUNICATIONS MANAGER

POSITION: DIGITAL COMMUNICATIONS MANAGER (FULL TIME)

Award-winning medical device startup (GyroGear.co) has a single opening for an experienced Digital Communications Manager at our Singapore office. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

The Digital Communications Manager will lead and support initiatives that amplify GyroGear’s mission, strengthen brand visibility, and engage key stakeholders. This role requires a proactive, organized, and creative individual who can communicate effectively, plan and coordinate outreach activities, and ensure GyroGear’s story resonates with the right audiences.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

• BBC One Show Intro (Apr 2018) - https://vimeo.com/269487349/fc7ef6c621
• User evaluation with patient (Mar 2019) - https://vimeo.com/330355695/30e5070965
• Reuters AI Summit cover (Jun 2019) - https://vimeo.com/342811081

RESPONSIBILITIES:

We are looking for a Digital Communications Manager whose responsibilities include, but are not limited to:

1. Digital Strategy Development and Execution

• Develop and implement a cohesive digital communications strategy aligned with GyroGear’s mission, vision, and growth goals.
• Create and manage digital campaigns to enhance brand awareness, drive engagement, and support online sales initiatives.
• Collaborate closely with the E-Commerce Manager to align communications and marketing strategies with e-commerce goals.
• Manage the digital marketing budget, ensuring ROI-driven initiatives.

2. Public Relations and Media Outreach

• Write and distribute impactful press releases to highlight milestones, partnerships, and new developments.
• Build and maintain relationships with media outlets, journalists, and influencers to amplify GyroGear’s story.
• Act as the primary point of contact for media inquiries, ensuring professional and timely responses.
• Stay ahead of media trends to position GyroGear effectively within the healthcare and technology sectors.

3. Content Creation and Collaboration

• Work hand in hand with the design team to develop engaging content for GyroGear’s website, blog, newsletters, and social media platforms.
• Coordinate with the Online Sales Manager to produce marketing materials that drive conversions and align with sales strategies.
• Ensure consistent branding and messaging across all content and platforms, maintaining alignment with GyroGear’s identity.

4. Social Media and Online Presence

• Manage GyroGear’s social media platforms (LinkedIn, Twitter, Instagram, Facebook, etc.), ensuring timely, impactful, and sales-aligned posts.
• Monitor and analyze social media performance, leveraging data-driven insights to refine strategies.
• Engage with online communities to build relationships and foster advocacy.

5. Analytics and Reporting

• Track and report on key performance metrics (KPIs) for digital and PR campaigns, including media reach, conversions, and engagement rates.
• Use analytics tools (e.g., Google Analytics, HubSpot, Hootsuite) to evaluate the effectiveness of campaigns and optimize strategies.

6. Stakeholder and Team Collaboration

• Partner with the Online Sales Manager to create synergy between digital communications and e-commerce efforts.
• Liaise with external partners, including PR agencies and content creators, for flawless campaign execution.
  • Mentor and train team members on digital communications and PR best practices and trends.

7. Innovation and Trends

• Stay informed on industry trends, new platforms, and emerging technologies to keep GyroGear’s digital strategy innovative.
• Experiment with creative approaches to reach untapped audiences and maximize impact.

QUALIFICATIONS:

1. Education and Experience

• Bachelor’s degree in Communications, Marketing, Public Relations, Digital Media, or a related field (Master’s preferred).
• 5+ years of experience in digital communications, PR, and e-commerce marketing, preferably in the healthcare, technology, or startup sectors.
• Proven success in managing digital campaigns and growing media and online presence.

2. Skills and Competencies

• Exceptional written and verbal communication skills with a flair for storytelling and audience engagement.
• Expertise in press release creation, media relations, and public speaking.
• Strong experience in collaborating with sales teams to align communication strategies with revenue goals.
• Proficiency in CMS, social media platforms, analytics tools, and marketing software.
• Ability to manage multiple projects simultaneously in a fast-paced environment.

3. Personality and Attributes

• A creative thinker with a data-driven approach to problem-solving.
• A collaborative team player who thrives in a dynamic and innovative environment.
• Passionate about making a meaningful impact through technology, storytelling, and public relations.

Social media Marketing:

• Curate creative ideas and generate engaging video content for different social media platforms.
• Create daily content on our Tiktok, Instagram and other social media accounts
• Utilise your video editing skills to produce high-quality content that resonates with our target audience and drives engagement.
• Plan, curate, and execute the media calendar, ensuring timely and consistent content delivery across all platforms.
• Build and manage the communities, respond to comments
• Other ad hoc tasks

Requirements:

• Creative and Familiar with Creation and Edition of engaging short videos for social media video marketing purpose.
• Strong communication skills and the ability to work well independently and in a team
• Proficiency in Adobe suite (Word, Excel, PowerPoint) and video editing software
• Understand social media platforms and digital marketing trends.

Come onboard as a Manager, Social Media and play your part in shaping the Marketplace Experience for Singapore.

Summary

Develop and lead the social media strategy to support marketplace experience objectives, enhance customer engagement, and ensure consistent communication aligned with the brand’s voice and service guidelines.

Key Responsibilities:

Strategy & Alignment

• Develop and implement a cohesive social media strategy to enhance customer, vendor, and rider experiences
• Align social media goals with service initiatives to maintain consistency in communication and messaging across all channels

Customer Engagement

• Manage social media interactions by responding to inquiries (where needed), resolving complaints, and fostering positive relationships through meaningful conversations
• Oversee online communities to encourage engagement and maintain a positive brand sentiment
• Work closely and manage performance metrics for the regional customer service team to ensure they are always equipped with adequate knowledge and resources to resolve any concerns that may arise

Monitoring & Insights

• Monitor social media channels for feedback, ensuring prompt responses to issues and queries
• Track and analyze customer sentiment, comments, and feedback to provide actionable insights for improving products, services, and experiences

Crisis Management

• Act as the first point of contact for social media crises or escalations, ensuring timely and effective resolution
• Collaborate with the service teams to handle sensitive or negative interactions appropriately

Collaboration & Integration

• Partner with marketplace experience leadership to refine strategies that enhance customer, vendor, and rider journeys across social platforms
• Integrate social media activities into broader marketplace experience improvement plans for seamless execution

Performance & Reporting

• Analyze social media interactions to identify key touchpoints and create a seamless journey for stakeholders
• Report on key experience metrics and recommend improvements based on social media trends and data insights

SCOPE

Reporting to the Director of PR and Marketing, the incumbent will lead the planning, execution and optimisation of the hotel’s online/social media marketing efforts. He/she will take the lead in the promotion of each internal brand/outlets, products, campaigns, events and services of the company through Omni social media channels and assets.

The ideal candidate should be well-versed in the concepts surrounding social media and digital marketing and how the Internet can become a strong asset to securing growing revenue. He/She will be social media, tech-savvy and intuitive with great ideas to reinforce our marketing campaign. The candidate must be abreast with social media trends as well as successful case studies and learning journeys of competitors and similar businesses.

OVERALL OBJECTIVES

• Assisting in the formulation of strategies to build a lasting social/digital connection with stakeholders
• Planning, monitoring and sustaining the company’s presence on social media through a curated calendar of engaging and compelling social media posts and social media activation
• Leads the identification, formulation and launching of optimized online/social advertisements to increase the company’s brand awareness across digital and social assets.
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, You Tube, LinkedIn, Twitter) as well as explore new and ones Tik Tok, Weibo, WeChat etc.
• Prepare online newsletters, EDMs and promotional emails and organize their distribution through various channels
• Lead internal photography and videography projects and arrangement for sales & marketing
• Other ad-hoc duties as assigned

REQUIREMENTS

• Proven working experience of 1-2 years in social media marketing and/or social media management.
• Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
• Demonstrable social networking experience and social analytics tools knowledge
• Adequate knowledge of web design, web development, CRO and SEO
• Knowledge of online marketing and a good understanding of major marketing channels
• Positive attitude, detail and customer-oriented. Able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
• Excellent verbal and written English language skills
• Diploma in Communications, Marketing, Business, New Media or Public Relations

Company Description

W Labs is a global media and technology company that specializes in the recreation and entertainment industries, with a strong partnership network across North and South America, the Middle-East and Africa, Asia, and Europe. We have a lot of experience with the entire digital marketing space: KOL & Influencer activities, content and video production, social media and community management, online & offline events, website promotion and branded content, convention/events and booth design, etc.

Role Description

This is a social media management internship located in Singapore. The candidate will be primarily responsible for assisting the community management team with account management across all our international clients and agency partners for projects.

Qualifications

· Excellent interpersonal skills, including empathy and conflict resolution

· Effective planning, organization, and time management skills and analysis/assessment capabilities

· A strong work ethic that includes a “get the job done” attitude

· Open and willing to learn new things and take on new projects and tasks

· Facilitate and manage projects from inception to completion with cross-functional teams including, but not limited to: Creative, Content Production, Social Media, Influencer Marketing, Event Management, Sponsorship Sales

· Knowledge of social media platforms and messaging tools

· Ability to work independently and collaboratively in a fast-paced environment

· Experience in the gaming or esports industry is a plus

· Ability to speak Mandarin or Korean is preferred

Responsibilities

· Stay informed of industry trends, emerging platforms, and community management best practices to ensure the community’s continuous improvement and growth

· Providing day-to-day support and coordination of all activities with internal teams

· You will learn the entire project lifecycle - from project initiation and planning to delivery of the project on time, within budget

· Organize - in terms of set up and scheduling - internal meetings and manage internal meeting notes and team next steps

· Work with the agency partners to ensure timely delivery and due diligence

· Develop relationships with teams internally, clients & partner agencies

· Assist with management, quality assurance and delivery of all final campaign assets

· Track deliverables against scope of work or estimate

Key Responsibilities:

• Global Market Strategy Formulation:

Develop and implement targeted digital media marketing strategies based on regional market characteristics to enhance brand awareness and market share. Focus on utilizing social media platforms such as Facebook, Instagram, TikTok, and little red book for global promotion, particularly in Southeast Asia and other overseas markets.

• Cross-Cultural Communication and Collaboration:

Work closely with the supply chain team in Mainland China and Shanghai LOWA TECH Co., Ltd to ensure smooth supply chain operations. Gain a deep understanding of Chinese market trends and consumer demands, leveraging cross-cultural skills to facilitate seamless communication among all parties.

• Business Travel and Supplier Management:

Occasionally travel to various regions in China for business negotiations. Establish and maintain good relationships with Mainland suppliers to ensure product quality, cost-effectiveness, and alignment with global marketing strategies.

• Social Media and Content Collaboration:

Collaborate with key opinion leaders (KOLs) on CHINA Mainland social media platforms (such as Weibo, WeChat, Douyin, and little red book ) to promote brands and products. Develop social media marketing strategies tailored to the Mainland market to increase brand awareness and engagement.

• Data Analysis and Optimization:

Use data analysis tools such as Power BI to monitor the effectiveness of marketing activities across platforms. Adjust strategies based on data feedback to maximize return on investment (ROI).

• Creative Design and Visual Presentation:

Proficiently use design software such as Photoshop (PS) and Illustrator (AI). Create visually appealing and impactful marketing materials to attract different audiences.

Preferred Qualifications:

• Minimum a degree in Mass Communication / Advertising / Marketing
• Cultural Insight and Cross-Cultural Communication: Have a deep understanding of Chinese culture and be proficient in cross-cultural communication, able to seamlessly integrate and collaborate with Mainland supply chain teams and international teams.
• Extensive Digital Media Marketing Experience: Have significant achievements in digital media marketing, demonstrating the ability to enhance brand influence using various digital tools and platforms, including Facebook、Instagram、TikTok and little red book .
• Data-Driven Decision Making: Possess excellent data analysis skills and be able to formulate precise, data-based market strategies to drive growth and efficiency.
• Design Proficiency: Have high-level skills in design software and be able to independently create high-quality, creative marketing materials that attract and convert target audiences.
• Fluent English Communication: In addition to fluent Chinese, possess excellent English communication skills to facilitate seamless collaboration with international teams and stakeholders, ensuring coherence in global marketing efforts.

Responsibilities:

• Assist in developing and executing creative and effective content ideas for TANGS social channels;
• Content creation to support in-store events and activations
• Assist with day to day scheduling and posting for TANGS social channels;
• Copy-writing & editing for all marketing communication initiatives;
• Manage and execute all social media posts requests from the internal team and/or external partners
• Tracking and reporting of Social Media KPIs (e.g. Click-through, engagement rates and follower growth)
• Interacting with customers and dealing with customers’ enquires on social media platforms;
• Assist livestreaming’s event when needed;
• Any other duties which may be assigned by your immediate supervisor/manager from time to time.

Requirements:

• Good knowledge of social media platforms and social media trends
• Creative mindset and able to multitask under pressure
• Writes well with a strong command of English
• Photography and videography including editing skills are highly encouraged
• Able to work in a fast paced environment and be a team player
• Able to commit from February to August 2025

We are seeking a dynamic and creative Social Media Marketing Specialist to manage and grow our online presence for both our café and kitchen equipment business. The ideal candidate will have a passion for social media, content creation, and marketing strategies that drive engagement, brand awareness, and customer loyalty.

Key Responsibilities

• Develop and execute a comprehensive social media strategy tailored for the café and kitchen equipment divisions.
• Identify target audiences and craft strategies to reach and engage them effectively.
• Create visually appealing and engaging content, including posts, stories, reels, and videos, for platforms such as Instagram, Facebook, TikTok, and LinkedIn.
• Collaborate with in-house teams or external vendors for professional photography and videography.
• Write creative captions, blog posts, and other content to showcase products and café experiences.
• Manage social media accounts, ensuring timely and consistent posting.
• Monitor comments, messages, and reviews, responding promptly to customer inquiries and feedback.
• Stay updated on platform-specific trends and algorithm changes.
• Use analytics tools to monitor social media performance, track KPIs, and generate reports.
• Provide actionable insights to improve engagement, reach, and conversions.
• Partner with the café and equipment sales teams to align social media strategies with business goals.
• Work with external influencers and partners for collaborations and promotions

Qualifications and Skills

• Proven experience in social media marketing, preferably in F&B or retail.
• Proficiency in using social media platforms and tools (e.g., Meta Business Suite, Hootsuite, Canva, Adobe Creative Suite).
• Strong content creation skills, including photography, video editing, and graphic design.
• Excellent communication and writing skills.
• Analytical mindset with the ability to interpret data and optimize strategies.
• Knowledge of food trends and kitchen equipment industry.
• Experience with paid advertising (Google Ads, Facebook Ads).
• Familiarity with SEO and website management basics.

Why Join Us?

• Be part of a passionate team driving innovation in the café and kitchen equipment industry.
• Opportunity to grow and shape the brand’s online identity.
• Competitive salary and benefits.

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023, and in 2024, we've been awareded 2nd place on the E50, jointly organised by The Business Times and KPMG in Singapore. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As the Social Media Engagement Lead, you will report to the Senior Customer Service Manager and play a pivotal role in developing and enhancing audience engagement, satisfaction, and loyalty.

You will lead social media moderation teams, oversee strategic initiatives to improve engagement, and protect the brand’s reputation on social platforms. Working cross-functionally, you will collaborate with Product, Marketing, Creative, and Supply Chain teams to ensure a seamless and impactful customer experience.

Key Responsibilities

Social Media Moderation Leadership

• Develop and maintain engagement guidelines, response templates, and moderation policies.
• Monitor brand sentiment and guide the moderation team in fostering a brand-driven environment.
• Strategize responses to audience feedback, ensuring alignment with brand values.
• Establish crisis protocols to address issues such as PR challenges or guideline violations.

Audience Engagement

• Actively engage with audiences by responding to and promoting audience comments and submitted content.
• Implement strategies to grow audience interaction and align narratives with marketing campaigns.
• Encourage audience interaction to foster brand engagement and a sense of community.

Customer Support

• Address escalated customer complaints and issues on social platforms.
• Enable and ensure moderators provide accurate product and policy information to audiences.

Analytics and Reporting

• Use social listening tools to monitor and report on sentiment and engagement trends.
• Generate actionable insights through regular reporting to refine engagement strategies.

Cross-Functional Collaboration

• Partner with marketing, product development, and other teams to address systemic challenges and improve user experiences.
• Collect, analyze and share feedback from the audience to enhance products and engagement strategies.

Indirect Team Management

• Lead and support social media moderators, offering guidance, feedback, and performance evaluations.
• Assign tasks, ensure team coverage, and deliver training programs to maintain high standards.

How You’ll Succeed

Maneuver is an OKRs, KPIs, & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company. These may include:

1. Streamline Response Processes: Establish and maintain efficient processes for addressing customer inquiries, complaints, and feedback via social media channels.
2. Manage Service Performance: Set and achieve key performance indicators (KPIs) to ensure timely, high-quality responses to customer concerns, meeting and exceeding high-performance benchmarks of the industry.
3. Promote Brand Goals: Foster positive interactions with customers to turn complaints and inquiries into opportunities for building brand loyalty and advocacy.
4. Enhance Knowledge Sharing: Collaborate with the customer service team to ensure consistent messaging, providing them with updated FAQs, product information, and escalation protocols.
5. Monitor Sentiment Trends: Regularly analyze customer sentiment and feedback from social media platforms to identify recurring issues and recommend actionable solutions.
6. Develop Training Programs: Provide ongoing training for customer service representatives in social media engagement best practices to improve efficiency and professionalism.
7. Implement Escalation Frameworks: Design and maintain a robust escalation process for handling high-priority or sensitive issues raised on social media platforms.
8. Optimize Cross-Team Communication: Work closely with the product, marketing, and operations teams to address systemic issues highlighted through customer feedback on social media.
9. Measure and Report Metrics: Track and report on customer satisfaction, resolution rates, and issue trends to identify opportunities for improving the customer experience.
10. Support Crisis Management: Act as a key point of contact for managing public-facing customer service responses during crises or high-stakes situations, ensuring consistency and professionalism.

Your Experience

• At least 5y exp. in Social Media Community Management with 2 years in a leadership role, managing online communities with a focus on driving engagement, handling feedback, and maintaining brand reputation.
• Proven experience leading a social media moderation team, ideally across multiple platforms (Facebook, Instagram, TikTok).
• Experience working cross-functionally with marketing, customer service, and other internal teams to ensure social media strategies align with broader company goals.
• Successful experience training, managing, and coordinating remote teams, as your customer service and moderation work is handled externally.
• Ability to train, mentor, and motivate a team of moderators, ensuring alignment with brand guidelines and service level agreements (SLAs).
• Data oriented with experience tracking, analyzing, and reporting on engagement metrics, sentiment analysis, and content moderation accuracy to drive continuous improvement.
• Can demonstrate a creative approach to community engagement, with a strong understanding of how to create compelling and interactive responses and activities.

Desirable Traits

• A degree in Marketing, Communications, Public Relations, Journalism, or a related field is preferred.
• Social media certifications (e.g., from Facebook, Google, or HubSpot) are a plus but not mandatory.
• Experience working with premium B2C and/or D2C brands, particularly in industries like health, wellness, or beauty, to understand how to communicate effectively with different audiences.
• Familiarity with mass-market brands, understanding how to scale community engagement to broader audiences.
• Enthusiasm for social media platforms, with a keen interest in staying up-to-date on the latest trends and best practices, especially in the wellness and beauty industries.

Bellow is looking for a Digital Media Intern to can support us with multi-media and design tools such as typography, design (static + interactive), illustration, photography, and videography to get your message across.

Responsibilities

• Develop content marketing and brand strategies to reach out to the targeted audience using all marketing channels.
• Manage the brand image and presence, create compelling content and stories on all digital and social media platforms.
• You will be tasked to support other content management duties such as website and app copywriting, production of marketing collaterals, events, and press releases.
• Design work includes storytelling videos, design banners, blog posts, social media posts, etc to be used for marketing purposes.
• Brainstorm and suggest new and innovative ways to strengthen marketing, sales, and customer engagements, including new channels to develop a presence in.
• Watch the latest shows ahead of their release and have a constant pulse on trending topics online to create content that drives fan engagement
• Analyze performance reports and utilize data to support the conceptualization of social assets

Basic Requirements

• Able to use multimedia software such as Adobe Creative Cloud, Final Cut, Etc (The ability to edit simple videos is a bonus)
• Basic command of English – both written and verbal
• Bilingual is a bonus
• Strong collaborative mindset – the ability to work with other team players across multiple projects.
• Positive Attitude :)
• Learning through the process is better than not learning anything

As a Digital Media Marketing Manager, you will lead the development and execution of digital media strategies to enhance brand visibility, drive engagement, and achieve marketing objectives. You will oversee all aspects of digital media planning, buying, and optimization across various online channels, ensuring effective targeting and maximum ROI.