You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description

At the heart of this role is an opportunity to grow and learn. Candidates will receive comprehensive training and resources to master the nuances of various social media platforms. This position offers a hands-on approach to gaining an advanced understanding of how social media works, including strategies for growth hacking audiences.

As part of this research-driven role, candidates will conduct experiments to discover innovative ways to engage and expand audiences. They will also gain practical experience with tools for editing and post-production, complemented by conceptual review techniques and design-thinking processes to enhance creativity and innovation.

Key Responsibilities

- Develop and execute data-driven social media strategies to drive audience engagement, brand awareness, and conversions.

- Analyze social media performance metrics and deliver actionable insights to improve campaigns and audience reach.

- Create and curate engaging content tailored to the tone, style, and objectives of each social media platform.

- Handle the design of graphics and creation of short videos for social media content and digital assets.

- Copywrite and proofread marketing materials for accuracy and consistency.

- Stay up-to-date on market trends and developments through regular market research.

- Assist in coordinating and executing campaigns, promotions, events, partnerships, and outreach activities.

- Support the director in day-to-day functions and undertake marketing administration duties/projects as required.

Requirements

- Active User of social media

- No experience

- Strong initiative and resourcefulness with a strong sense of urgency.

- Ability to multi-task and excel in a fast-paced environment with minimal supervision.

- Stellar written and oral communication skills.

- Excellent knowledge of social media platforms such as Facebook, Instagram, WeChat, TikTok, and others.

What We Offer

A platform to explore your creativity and expand your experience.

Flexible hours.

Competitive pay: $2,800.00 - $3,500.00 per month.

Benefits:

Employee discount

Health insurance

Professional development opportunities

Job Type: Full-time

Education: Local Polytechnic Diploma (Preferred)

Work Location: In person

Responsibilities:

• Produce written and video analysis content across key asset classes for the consumption through social media.
• Monitor developments in the markets and produce timely, compelling written and video content around those developments utilizing fundamental, technical and sentiment analysis.
• Funnel their own content effectively into various social media platforms with varying requirements on post size and even voice – with an aim to pushing engagement back to full analysis on our properties.
• Push insights from internal tools and other colleagues with specialties in other markets to social media platforms to build awareness of the company’s broad expertise.
• Support the development of important evergreen and educational content.
• Work with the Content, Design, Product, Technology, Commercial and other internal teams to ensure market commentary content meets the needs of traders.
• Attend and contribute to regular social media and global content planning, as well as meetings with other global stakeholders.
• Work with your line manager and comp manager for specific and appropriate KPIs.
• Run reports to evaluate the effectiveness of content in different social platforms, leveraging those insights to determine useful testing.
• Produce and distribute commentary to media and provide follow-up responses to questions as they arise.

To land this role you will need:

• Minimum 5 years experience
• Strong understanding of FX, commodity, and indices markets and how to communicate them within a beginner, intermediate or advanced audience.
• Experience producing compelling content utilizing fundamental, technical and/or sentiment analysis.
• Social media expertise required and working within platforms with strong familiarity with main social media platforms such as X (formerly Twitter), Facebook, Instagram, and LinkedIn or others within the industry space.
• Experience working in virtual teams and working remotely with international resources & stakeholders.
• A demonstrated personal interest in the markets and trading
• Knowledge of SEO best practices a plus.
• Fluent in additional language (preference: Mandarin Chinese)

What makes you stand out:

• Persuasive communicator, both orally and in writing
• Ability to prioritize and execute in a highly dynamic, deadline-driven environment.
• Track record of delivery timely, compelling, error-free short- and long-form market analysis content

Education / Certification Requirements:

• Bachelor’s degree in financial markets, economics, or similar concentration. Industry qualifications a plus (CFA, CMT, CFTe, etc)

You love putting ideas out and transforming them into reality. You believe that the success of companies is largely tied to a strong marketing team and strategy. If this sounds like you, this may be the ideal job that you have been looking for. Join CYS Global Remit as a Digital Media Marketing Officer today!

Job Description

• Develop, implement and execute strategic marketing plans
• Determine budget and targets and design marketing plans to achieve them
• Conduct research such as user testing and surveys to find out the needs and wants of the target audience
• Identify pain points of the consumer and the opportunities that the company can fill
• Build a broad set of marketing assets to support the creation of a brand
• Work with branding and marketing agencies to create strategies
• Executing and / or supervising the execution of such strategies alongside such agencies
• Recommend, plan, and execute company-wide marketing strategies
• Engage and grow our online audience through our social media platforms
• Preparation of media kits and marketing communication materials for distribution through various channels
• Monitor, analyse and optimise our marketing efforts
• Create content for press releases, articles, and graphics as and when is needed
• Track, measure, and analyze all initiatives to report on social media ROI
• Organising events to promote company branding

Requirements

• Candidate must possess at least a Diploma in any field
• Entry-level candidates are welcome to apply
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Highly creative and has experience in running digital and offline campaigns
• Demonstrated understanding in identifying target audiences
• Displays a relentless attitude
• Intimate understanding of traditional and emerging marketing channels and tools
• Experience in setting up and optimizing campaigns
• Has graphic design skills (e.g., Adobe Creative Suite, Canva)

Responsibilities:

• Produce written and video analysis content across key asset classes for the consumption through social media.
• Monitor developments in the markets and produce timely, compelling written and video content around those developments utilizing fundamental, technical and sentiment analysis.
• Funnel their own content effectively into various social media platforms with varying requirements on post size and even voice – with an aim to pushing engagement back to full analysis on our properties.
• Push insights from internal tools and other colleagues with specialties in other markets to social media platforms to build awareness of the company’s broad expertise.
• Support the development of important evergreen and educational content.
• Work with the Content, Design, Product, Technology, Commercial and other internal teams to ensure market commentary content meets the needs of traders.
• Attend and contribute to regular social media and global content planning, as well as meetings with other global stakeholders.
• Work with your line manager and comp manager for specific and appropriate KPIs.
• Run reports to evaluate the effectiveness of content in different social platforms, leveraging those insights to determine useful testing.
• Produce and distribute commentary to media and provide follow-up responses to questions as they arise.

To land this role you will need:

• Minimum 5 years experience
• Strong understanding of FX, commodity, and indices markets and how to communicate them within a beginner, intermediate or advanced audience.
• Experience producing compelling content utilizing fundamental, technical and/or sentiment analysis.
• Social media expertise required and working within platforms with strong familiarity with main social media platforms such as X (formerly Twitter), Facebook, Instagram, and LinkedIn or others within the industry space.
• Experience working in virtual teams and working remotely with international resources & stakeholders.
• A demonstrated personal interest in the markets and trading
• Knowledge of SEO best practices a plus.
• Fluent in additional language (preference: Mandarin Chinese)

What makes you stand out:

• Persuasive communicator, both orally and in writing
• Ability to prioritize and execute in a highly dynamic, deadline-driven environment.
• Track record of delivery timely, compelling, error-free short- and long-form market analysis content

Education / Certification Requirements:

• Bachelor’s degree in financial markets, economics, or similar concentration. Industry qualifications a plus (CFA, CMT, CFTe, etc)

WHO WE ARE

WILD Entertainment Group Pte Ltd is a record label, management company, and agency representing artists and talent from across the globe. WILD (Agency) is our agency division of WILD Group, and we are looking for an Intern to join our growing team in Singapore.

As a member of our agency, you will play a key role in assisting our social media team in creating, editing, and conceptualizing content across our channels.

Responsibilities

• Stay up-to-date with the latest trends on social media, able to identify, and leverage on opportunities for partnerships.
• Curate and generate compelling, high-quality content for social media channels, encompassing well-crafted written posts, captivating images, and engaging videos.
• Implement a meticulously planned content calendar, ensuring consistent and timely delivery of social media content, considering seasonal trends, industry events, and company announcements.
• Monitor and analyze social media performance using advanced analytics tools, providing regular reports and valuable insights to refine strategies, enhance audience reach, and maximize engagement.
• Collaborate seamlessly with internal teams ensuring alignment of social media efforts with overall marketing objectives and adherence to brand guidelines.
• Conduct comprehensive competitor analysis to identify social media trends, benchmark against industry competitors, and recommend strategic differentiators to fortify our company's social media presence.
• Stay well-informed about relevant industry regulations and compliance guidelines, meticulously ensuring that all social media content strictly adheres to legal and ethical standards.
• Assist in planning and coordinating content shoots.
• Liaise with key stakeholders to ensure a seamless and productive workflow.

Requirements:

• Proficiency in Adobe Creative Suite
• Experience in photography, video editing, motion graphics, and graphic design is a plus.
• Familiarity with creating engaging visuals, videos, and captions.
• Strong ability to write creative, concise, and error-free captions and content.
• Proficiency in platforms like Instagram, TikTok, Twitter, Facebook, LinkedIn, and YouTube.

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Marketing Communications Office Department.

Reporting to the Director of Marketing & Communications, your job responsibilities include, but not limited to:-

Primary Responsibilities

• Responsible for the ideation, development and implementation of marketing initiatives and tactical campaigns to strengthen branding and drive revenue for Goodwood Park Hotel, encompassing rooms, F&B establishments as well as meeting and event facilities.
• Manage the brand marketing projects and tactical campaign executions by the marketing communications team members.
• Work with internal cross-functional teams to review business needs to identify gaps and opportunities for establishing, planning and execution of marketing and promotional activities.
• Leverage collaborations with external business partners to enhance marketing outreach.
• Ensure adherence to corporate guidelines and consistent brand articulation in owned marketing assets, paid media channels and partner platforms.
• Craft and proofread content for marketing communications efforts.
• Work with appointed PR agency to schedule and conduct media engagement activities to generate editorial opportunities and maximise coverage.

Secondary Responsibilities

• Assist in planning and budgeting for the marketing communications needs.
• Assist in analysis reports of campaigns and making recommendations on strategies and tactics to address level of effectiveness.
• Work with the in-house designer or external vendors on conceptualisation and development of marketing materials.
• Supervise media and external partner requests for photoshoots, filming and interviews.
• Plan and manage internal photography or videography requirements.
• Assess recommendation for sponsorship or collaboration requests.
• Provide adhoc administrative support to the department, as and when required.

Requirements:

• Recognised degree in Business Management / Marketing / Mass Communication.
• Minimum 5 years of relevant experience preferably in the hospitality, travel or F&B industry.
• Excellent command of English with proficiency in Chinese language.
• A self-starter and strong team player with the ability to work independently.
• Meticulous and organised.
• Good numerical aptitude and analytical skills.
• Strong project and time management skills.
• Possess good interpersonal and communication skills.
• Able to start work within short notice.

About the role
We are seeking a Temporary Executive (Communications) to join the National Institute of Early Childhood Development (NIEC) in the West Region on a 6-month contract. The individual will be supporting the team mainly in the areas of content creation, collaterals and branding.

What you'll be doing

• Assist in the development and editing of communication materials including posters, brochures, social media graphics and EDMs
• Handle copywriting, designing and production of print and digital collaterals
• Help manage and coordinate communication projects and outreach events including logistics arrangements, preparation of event materials, liaising work and participation on-site and virtual
• Help track, analyse and compile reports on the performance of media coverage, communication campaigns and initiatives using tools like Google Analytics, social media analytics, and email campaign metrics
• Collaborate closely with teams from various departments and students to gather insights, consolidate inputs and create content that supports communication goals
• Coordinate meetings with external stakeholders including vendors and partners
• Conduct research on brand audits, consumer preference surveys and competitor reviews generate valuable insights that inform communication strategies

What we're looking for

• Current Polytechnic or University student in marketing or communications discipline
• Possess experience in graphic design and video editing skills
• Possess experience in copywriting, designing and production of both print/digital collaterals
• Good organisational and time management skills with great attention to detail
• You are a self-starter and collaborative team player
• Proficient in Microsoft Word, Excel and PowerPoint
• Hands-on knowledge of Graphic Design Software i.e. Adobe Photoshop, Illustrator and Canva, and social media platforms (LinkedIn, Facebook, Instagram, Tik Tok, Telegram)
• Good command of English with solid writing skills; bilingualism is a plus

To Apply

• Please submit your resume along with the links to your portfolio
• Include a summary of your experience in content creating and social media

Portfolio: Communications & Partnership

Salary: $3200 - 3800 (Depending on experience)
Location: Central

Job Scope:

• Work closely with the Fundraising and Volunteer Management teams to develop and create impactful collaterals and publicity materials for fundraising campaigns, appeals, events, roadshows as well as volunteer training toolkits, webinars and recruitment. These include copywriting, developing print collaterals (letters, brochures, posters, banners, videos, resource packs, and merchandise) and digital (website landing pages, digital assets, eDMs, videos, and powerpoint presentations)
• Liaise with vendors and design agencies
• Provide other administrative and operational support for events and campaigns.

Job Requirements

• Min. Degree Holder in Communications, Media or relevant course
• Work experience in the non-profit organisation is an advantage

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Responsibilities:

• Assist in developing and executing creative and effective content ideas for TANGS social channels;
• Content creation to support in-store events and activations
• Assist with day to day scheduling and posting for TANGS social channels;
• Copy-writing & editing for all marketing communication initiatives;
• Manage and execute all social media posts requests from the internal team and/or external partners
• Tracking and reporting of Social Media KPIs (e.g. Click-through, engagement rates and follower growth)
• Interacting with customers and dealing with customers’ enquires on social media platforms;
• Assist livestreaming’s event when needed;
• Any other duties which may be assigned by your immediate supervisor/manager from time to time.

Requirements:

• Good knowledge of social media platforms and social media trends
• Creative mindset and able to multitask under pressure
• Writes well with a strong command of English
• Photography and videography including editing skills are highly encouraged
• Able to work in a fast paced environment and be a team player
• Able to commit from February to August 2025

We are seeking a dynamic and creative Social Media Marketing Specialist to manage and grow our online presence for both our café and kitchen equipment business. The ideal candidate will have a passion for social media, content creation, and marketing strategies that drive engagement, brand awareness, and customer loyalty.

Key Responsibilities

• Develop and execute a comprehensive social media strategy tailored for the café and kitchen equipment divisions.
• Identify target audiences and craft strategies to reach and engage them effectively.
• Create visually appealing and engaging content, including posts, stories, reels, and videos, for platforms such as Instagram, Facebook, TikTok, and LinkedIn.
• Collaborate with in-house teams or external vendors for professional photography and videography.
• Write creative captions, blog posts, and other content to showcase products and café experiences.
• Manage social media accounts, ensuring timely and consistent posting.
• Monitor comments, messages, and reviews, responding promptly to customer inquiries and feedback.
• Stay updated on platform-specific trends and algorithm changes.
• Use analytics tools to monitor social media performance, track KPIs, and generate reports.
• Provide actionable insights to improve engagement, reach, and conversions.
• Partner with the café and equipment sales teams to align social media strategies with business goals.
• Work with external influencers and partners for collaborations and promotions

Qualifications and Skills

• Proven experience in social media marketing, preferably in F&B or retail.
• Proficiency in using social media platforms and tools (e.g., Meta Business Suite, Hootsuite, Canva, Adobe Creative Suite).
• Strong content creation skills, including photography, video editing, and graphic design.
• Excellent communication and writing skills.
• Analytical mindset with the ability to interpret data and optimize strategies.
• Knowledge of food trends and kitchen equipment industry.
• Experience with paid advertising (Google Ads, Facebook Ads).
• Familiarity with SEO and website management basics.

Why Join Us?

• Be part of a passionate team driving innovation in the café and kitchen equipment industry.
• Opportunity to grow and shape the brand’s online identity.
• Competitive salary and benefits.

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023, and in 2024, we've been awareded 2nd place on the E50, jointly organised by The Business Times and KPMG in Singapore. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As the Social Media Engagement Lead, you will report to the Senior Customer Service Manager and play a pivotal role in developing and enhancing audience engagement, satisfaction, and loyalty.

You will lead social media moderation teams, oversee strategic initiatives to improve engagement, and protect the brand’s reputation on social platforms. Working cross-functionally, you will collaborate with Product, Marketing, Creative, and Supply Chain teams to ensure a seamless and impactful customer experience.

Key Responsibilities

Social Media Moderation Leadership

• Develop and maintain engagement guidelines, response templates, and moderation policies.
• Monitor brand sentiment and guide the moderation team in fostering a brand-driven environment.
• Strategize responses to audience feedback, ensuring alignment with brand values.
• Establish crisis protocols to address issues such as PR challenges or guideline violations.

Audience Engagement

• Actively engage with audiences by responding to and promoting audience comments and submitted content.
• Implement strategies to grow audience interaction and align narratives with marketing campaigns.
• Encourage audience interaction to foster brand engagement and a sense of community.

Customer Support

• Address escalated customer complaints and issues on social platforms.
• Enable and ensure moderators provide accurate product and policy information to audiences.

Analytics and Reporting

• Use social listening tools to monitor and report on sentiment and engagement trends.
• Generate actionable insights through regular reporting to refine engagement strategies.

Cross-Functional Collaboration

• Partner with marketing, product development, and other teams to address systemic challenges and improve user experiences.
• Collect, analyze and share feedback from the audience to enhance products and engagement strategies.

Indirect Team Management

• Lead and support social media moderators, offering guidance, feedback, and performance evaluations.
• Assign tasks, ensure team coverage, and deliver training programs to maintain high standards.

How You’ll Succeed

Maneuver is an OKRs, KPIs, & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company. These may include:

1. Streamline Response Processes: Establish and maintain efficient processes for addressing customer inquiries, complaints, and feedback via social media channels.
2. Manage Service Performance: Set and achieve key performance indicators (KPIs) to ensure timely, high-quality responses to customer concerns, meeting and exceeding high-performance benchmarks of the industry.
3. Promote Brand Goals: Foster positive interactions with customers to turn complaints and inquiries into opportunities for building brand loyalty and advocacy.
4. Enhance Knowledge Sharing: Collaborate with the customer service team to ensure consistent messaging, providing them with updated FAQs, product information, and escalation protocols.
5. Monitor Sentiment Trends: Regularly analyze customer sentiment and feedback from social media platforms to identify recurring issues and recommend actionable solutions.
6. Develop Training Programs: Provide ongoing training for customer service representatives in social media engagement best practices to improve efficiency and professionalism.
7. Implement Escalation Frameworks: Design and maintain a robust escalation process for handling high-priority or sensitive issues raised on social media platforms.
8. Optimize Cross-Team Communication: Work closely with the product, marketing, and operations teams to address systemic issues highlighted through customer feedback on social media.
9. Measure and Report Metrics: Track and report on customer satisfaction, resolution rates, and issue trends to identify opportunities for improving the customer experience.
10. Support Crisis Management: Act as a key point of contact for managing public-facing customer service responses during crises or high-stakes situations, ensuring consistency and professionalism.

Your Experience

• At least 5y exp. in Social Media Community Management with 2 years in a leadership role, managing online communities with a focus on driving engagement, handling feedback, and maintaining brand reputation.
• Proven experience leading a social media moderation team, ideally across multiple platforms (Facebook, Instagram, TikTok).
• Experience working cross-functionally with marketing, customer service, and other internal teams to ensure social media strategies align with broader company goals.
• Successful experience training, managing, and coordinating remote teams, as your customer service and moderation work is handled externally.
• Ability to train, mentor, and motivate a team of moderators, ensuring alignment with brand guidelines and service level agreements (SLAs).
• Data oriented with experience tracking, analyzing, and reporting on engagement metrics, sentiment analysis, and content moderation accuracy to drive continuous improvement.
• Can demonstrate a creative approach to community engagement, with a strong understanding of how to create compelling and interactive responses and activities.

Desirable Traits

• A degree in Marketing, Communications, Public Relations, Journalism, or a related field is preferred.
• Social media certifications (e.g., from Facebook, Google, or HubSpot) are a plus but not mandatory.
• Experience working with premium B2C and/or D2C brands, particularly in industries like health, wellness, or beauty, to understand how to communicate effectively with different audiences.
• Familiarity with mass-market brands, understanding how to scale community engagement to broader audiences.
• Enthusiasm for social media platforms, with a keen interest in staying up-to-date on the latest trends and best practices, especially in the wellness and beauty industries.

Bellow is looking for a Digital Media Intern to can support us with multi-media and design tools such as typography, design (static + interactive), illustration, photography, and videography to get your message across.

Responsibilities

• Develop content marketing and brand strategies to reach out to the targeted audience using all marketing channels.
• Manage the brand image and presence, create compelling content and stories on all digital and social media platforms.
• You will be tasked to support other content management duties such as website and app copywriting, production of marketing collaterals, events, and press releases.
• Design work includes storytelling videos, design banners, blog posts, social media posts, etc to be used for marketing purposes.
• Brainstorm and suggest new and innovative ways to strengthen marketing, sales, and customer engagements, including new channels to develop a presence in.
• Watch the latest shows ahead of their release and have a constant pulse on trending topics online to create content that drives fan engagement
• Analyze performance reports and utilize data to support the conceptualization of social assets

Basic Requirements

• Able to use multimedia software such as Adobe Creative Cloud, Final Cut, Etc (The ability to edit simple videos is a bonus)
• Basic command of English – both written and verbal
• Bilingual is a bonus
• Strong collaborative mindset – the ability to work with other team players across multiple projects.
• Positive Attitude :)
• Learning through the process is better than not learning anything

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Social media Marketing:

• Curate creative ideas and generate engaging video content for different social media platforms.
• Create daily content on our Tiktok, Instagram and other social media accounts
• Utilise your video editing skills to produce high-quality content that resonates with our target audience and drives engagement.
• Plan, curate, and execute the media calendar, ensuring timely and consistent content delivery across all platforms.
• Build and manage the communities, respond to comments
• Other ad hoc tasks

Requirements:

• Creative and Familiar with Creation and Edition of engaging short videos for social media video marketing purpose.
• Strong communication skills and the ability to work well independently and in a team
• Proficiency in Adobe suite (Word, Excel, PowerPoint) and video editing software
• Understand social media platforms and digital marketing trends.

Come onboard as a Manager, Social Media and play your part in shaping the Marketplace Experience for Singapore.

Summary

Develop and lead the social media strategy to support marketplace experience objectives, enhance customer engagement, and ensure consistent communication aligned with the brand’s voice and service guidelines.

Key Responsibilities:

Strategy & Alignment

• Develop and implement a cohesive social media strategy to enhance customer, vendor, and rider experiences
• Align social media goals with service initiatives to maintain consistency in communication and messaging across all channels

Customer Engagement

• Manage social media interactions by responding to inquiries (where needed), resolving complaints, and fostering positive relationships through meaningful conversations
• Oversee online communities to encourage engagement and maintain a positive brand sentiment
• Work closely and manage performance metrics for the regional customer service team to ensure they are always equipped with adequate knowledge and resources to resolve any concerns that may arise

Monitoring & Insights

• Monitor social media channels for feedback, ensuring prompt responses to issues and queries
• Track and analyze customer sentiment, comments, and feedback to provide actionable insights for improving products, services, and experiences

Crisis Management

• Act as the first point of contact for social media crises or escalations, ensuring timely and effective resolution
• Collaborate with the service teams to handle sensitive or negative interactions appropriately

Collaboration & Integration

• Partner with marketplace experience leadership to refine strategies that enhance customer, vendor, and rider journeys across social platforms
• Integrate social media activities into broader marketplace experience improvement plans for seamless execution

Performance & Reporting

• Analyze social media interactions to identify key touchpoints and create a seamless journey for stakeholders
• Report on key experience metrics and recommend improvements based on social media trends and data insights

Company Description

W Labs is a global media and technology company that specializes in the recreation and entertainment industries, with a strong partnership network across North and South America, the Middle-East and Africa, Asia, and Europe. We have a lot of experience with the entire digital marketing space: KOL & Influencer activities, content and video production, social media and community management, online & offline events, website promotion and branded content, convention/events and booth design, etc.

Role Description

This is a social media management internship located in Singapore. The candidate will be primarily responsible for assisting the community management team with account management across all our international clients and agency partners for projects.

Qualifications

· Excellent interpersonal skills, including empathy and conflict resolution

· Effective planning, organization, and time management skills and analysis/assessment capabilities

· A strong work ethic that includes a “get the job done” attitude

· Open and willing to learn new things and take on new projects and tasks

· Facilitate and manage projects from inception to completion with cross-functional teams including, but not limited to: Creative, Content Production, Social Media, Influencer Marketing, Event Management, Sponsorship Sales

· Knowledge of social media platforms and messaging tools

· Ability to work independently and collaboratively in a fast-paced environment

· Experience in the gaming or esports industry is a plus

· Ability to speak Mandarin or Korean is preferred

Responsibilities

· Stay informed of industry trends, emerging platforms, and community management best practices to ensure the community’s continuous improvement and growth

· Providing day-to-day support and coordination of all activities with internal teams

· You will learn the entire project lifecycle - from project initiation and planning to delivery of the project on time, within budget

· Organize - in terms of set up and scheduling - internal meetings and manage internal meeting notes and team next steps

· Work with the agency partners to ensure timely delivery and due diligence

· Develop relationships with teams internally, clients & partner agencies

· Assist with management, quality assurance and delivery of all final campaign assets

· Track deliverables against scope of work or estimate

Key Responsibilities:

• Global Market Strategy Formulation:

Develop and implement targeted digital media marketing strategies based on regional market characteristics to enhance brand awareness and market share. Focus on utilizing social media platforms such as Facebook, Instagram, TikTok, and little red book for global promotion, particularly in Southeast Asia and other overseas markets.

• Cross-Cultural Communication and Collaboration:

Work closely with the supply chain team in Mainland China and Shanghai LOWA TECH Co., Ltd to ensure smooth supply chain operations. Gain a deep understanding of Chinese market trends and consumer demands, leveraging cross-cultural skills to facilitate seamless communication among all parties.

• Business Travel and Supplier Management:

Occasionally travel to various regions in China for business negotiations. Establish and maintain good relationships with Mainland suppliers to ensure product quality, cost-effectiveness, and alignment with global marketing strategies.

• Social Media and Content Collaboration:

Collaborate with key opinion leaders (KOLs) on CHINA Mainland social media platforms (such as Weibo, WeChat, Douyin, and little red book ) to promote brands and products. Develop social media marketing strategies tailored to the Mainland market to increase brand awareness and engagement.

• Data Analysis and Optimization:

Use data analysis tools such as Power BI to monitor the effectiveness of marketing activities across platforms. Adjust strategies based on data feedback to maximize return on investment (ROI).

• Creative Design and Visual Presentation:

Proficiently use design software such as Photoshop (PS) and Illustrator (AI). Create visually appealing and impactful marketing materials to attract different audiences.

Preferred Qualifications:

• Minimum a degree in Mass Communication / Advertising / Marketing
• Cultural Insight and Cross-Cultural Communication: Have a deep understanding of Chinese culture and be proficient in cross-cultural communication, able to seamlessly integrate and collaborate with Mainland supply chain teams and international teams.
• Extensive Digital Media Marketing Experience: Have significant achievements in digital media marketing, demonstrating the ability to enhance brand influence using various digital tools and platforms, including Facebook、Instagram、TikTok and little red book .
• Data-Driven Decision Making: Possess excellent data analysis skills and be able to formulate precise, data-based market strategies to drive growth and efficiency.
• Design Proficiency: Have high-level skills in design software and be able to independently create high-quality, creative marketing materials that attract and convert target audiences.
• Fluent English Communication: In addition to fluent Chinese, possess excellent English communication skills to facilitate seamless collaboration with international teams and stakeholders, ensuring coherence in global marketing efforts.

SCOPE

Reporting to the Director of PR and Marketing, the incumbent will lead the planning, execution and optimisation of the hotel’s online/social media marketing efforts. He/she will take the lead in the promotion of each internal brand/outlets, products, campaigns, events and services of the company through Omni social media channels and assets.

The ideal candidate should be well-versed in the concepts surrounding social media and digital marketing and how the Internet can become a strong asset to securing growing revenue. He/She will be social media, tech-savvy and intuitive with great ideas to reinforce our marketing campaign. The candidate must be abreast with social media trends as well as successful case studies and learning journeys of competitors and similar businesses.

OVERALL OBJECTIVES

• Assisting in the formulation of strategies to build a lasting social/digital connection with stakeholders
• Planning, monitoring and sustaining the company’s presence on social media through a curated calendar of engaging and compelling social media posts and social media activation
• Leads the identification, formulation and launching of optimized online/social advertisements to increase the company’s brand awareness across digital and social assets.
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, You Tube, LinkedIn, Twitter) as well as explore new and ones Tik Tok, Weibo, WeChat etc.
• Prepare online newsletters, EDMs and promotional emails and organize their distribution through various channels
• Lead internal photography and videography projects and arrangement for sales & marketing
• Other ad-hoc duties as assigned

REQUIREMENTS

• Proven working experience of 1-2 years in social media marketing and/or social media management.
• Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
• Demonstrable social networking experience and social analytics tools knowledge
• Adequate knowledge of web design, web development, CRO and SEO
• Knowledge of online marketing and a good understanding of major marketing channels
• Positive attitude, detail and customer-oriented. Able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
• Excellent verbal and written English language skills
• Diploma in Communications, Marketing, Business, New Media or Public Relations

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Job Title: Social Media Manager

Job Summary:
We are looking for a creative and strategic Social Media Manager to join our team. You will be responsible for managing our social media platforms, creating engaging content, and growing our online presence to drive brand awareness and audience engagement.

Key Responsibilities:

• Develop and execute social media strategies aligned with marketing goals.
• Create, curate, and schedule engaging content for various platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok).
• Monitor and respond to comments, messages, and mentions to foster community engagement.
• Analyze social media performance using analytics tools and provide insights for improvement.
• Stay updated with the latest social media trends, tools, and best practices.
• Collaborate with the marketing team to ensure brand consistency across channels.
• Manage social media ad campaigns and budgets.

Requirements:

• Proven experience as a Social Media Manager or similar role.
• Strong understanding of major social media platforms and their best practices.
• Excellent communication, writing, and creative skills.
• Proficiency in social media management tools
• Analytical mindset with the ability to interpret data and metrics.
• Ability to multitask and manage multiple platforms simultaneously.

Preferred:

• Experience with social media advertising and campaign management.
• Basic knowledge of graphic design or video editing tools.

Position Overview

We are seeking a creative and motivated Social Media Marketing Executive to take charge of our TikTok, Instagram, and Facebook platforms. The ideal candidate will have a knack for storytelling, a keen eye for aesthetics, and the ability to connect with audiences through dynamic and engaging content.

Key Responsibilities

• Social Media Management: Manage TikTok, Instagram, and Facebook platforms, ensuring consistent posting and engagement.
• Content Creation: Plan, create, and post high-quality visuals, videos, and reels that resonate with our target audience.
• Photography: Capture compelling product photography to showcase our range of offerings.
• Collaborations: Work with UGC (User-Generated Content) creators and KOLs (Key Opinion Leaders) to expand brand reach.
• Calendar Planning: Develop and execute a comprehensive social media content calendar aligned with marketing goals.
• Copywriting: Craft engaging captions and posts that align with the brand's tone and messaging.
• Performance Analysis: Monitor social media performance and provide insights for continuous improvement.

Requirements

• Experience: Minimum 1 year of experience in social media marketing.
• Skills:Proficiency in content creation and editing tools.
  Strong photography & videography skills (preferred).
  Understanding of social media trends and best practices.
• Capcut, Canva skills.
• Attributes:Creative and innovative mindset.
  Strong organizational and time-management skills.
  Ability to work independently and as part of a team.
• Keen eye for aesthetics.

As a Digital Media Marketing Manager, you will lead the development and execution of digital media strategies to enhance brand visibility, drive engagement, and achieve marketing objectives. You will oversee all aspects of digital media planning, buying, and optimization across various online channels, ensuring effective targeting and maximum ROI.

Chengyi Interior Design, a proud homegrown brand with a diverse portfolio spanning residential and commercial projects, is looking for a talented and creative Social Media & Marketing Intern to join our team.

If you’re someone who’s passionate about storytelling through social media, has a keen eye for design, and loves the idea of bringing creative campaigns to life, we’d love to meet you!

About Us:

Founded in 2019, our journey began with a simple yet profound mission to redefine interior design with sincerity and transparency.

At Chengyi Interior Design, we strive to create aesthetically pleasing, functional, and sustainable spaces that mirror our clients’ unique lifestyles. We are committed to delivering an exceptional experience, fostering lasting relationships, and prioritizing client satisfaction in everything we do.

Our vision is to become Singapore’s most reputable household name in interior design, renowned for creating functional and beautiful spaces. We aspire to lead the renovation industry with influential designers who set new benchmarks for excellence.

As our Social Media & Marketing Intern, you’ll play a key role in supporting our marketing initiatives, helping to elevate our presence as a leading interior design firm in Singapore.

Job Responsibilities:

• Assist in executing marketing strategies and campaigns across various platforms.
• Create engaging social media content that aligns with our brand identity.
• Support in managing social media accounts, including scheduling posts and community engagement.
• Conduct market research to identify trends and opportunities in the interior design industry.
• Assist in creating marketing reports to analyze campaign performance and insights.
• Collaborate with the team on brand initiatives and client communication strategies.
• Help maintain and organize marketing collateral and materials.
• Provide on-site support during company events, photoshoots, and trade shows

Experience & Qualifications

• Currently pursuing or recently completed a Diploma/Degree in Marketing, Communications, or related fields.
• Preference for candidates who can commit for 3-6 months
• A portfolio showcasing your design or content creation work is highly appreciated.
• Strong passion for social media trends and creative storytelling.
• Proficient in utilizing social media platforms such as Instagram, Facebook, and TikTok.
• Proficiency with graphic design tools (e.g., Canva, CapCut) is advantageous.
• Excellent command of the English language, with exceptional verbal communication and writing skills.
• A genuine interest in interior design is a great plus!

Benefits

• Hands-on experience in content creation and social media management.
• Participation in various team events like Dinner & Dance and Overseas Retreats.
• Flexible and supportive work environment that values creativity and initiative.
• Be part of a vibrant and youthful team, where your ideas are heard and valued!
• Exposure to real-world marketing projects and campaigns.

If you’re interested in applying for the position, kindly complete the application form here: https://bit.ly/CYIDcareers

Learn more about our company here:

https://linktr.ee/chengyiinteriordesign