Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

We are seeking a highly creative multi media graduate to join our Marketing and Communication team at UNS. Personnel will work closely with the team conceptualize, design, and create various marketing collaterals.

This role provides an excellent opportunity to gain hands-on experience in a fast-paced professional environment in the beauty industry.

Objectives of this role

• Set a high bar for video marketing deliverables
• Enhance social media and overall marketing strategies
• Identify and implement improvements in the video editing process
• Produce content for diverse audiences and platforms
• Keep up to date with the latest video marketing trends

Responsibilities

• Edit short- and long-form videos for commercial and social media accounts
• Take charge of video ideation and creation
• Ensure videos meet the marketing team’s specifications and guidelines
• Implement creative notes from stakeholders
• Offer customers peerless digital experiences
• Evaluate projects for brand authenticity

Skills and qualifications

• Familiarity with video editing software
• Capacity to communicate effectively
• Attention to detail
• Ability to pick out attention-grabbing shots
• Excellent storytelling skills
• Knowledge of basic editing principles

Preferred qualifications

· Can do attitude. Willingness to try and experiment with new ideas

· Determined and resilient to follow through tasks and challenges

· Ability to work with multi-track split audio

· Knowledge of aspect ratios

· Experience with high-resolution file transfer applications

· Understanding of video encoding formats

· Challenging work in a fun and collaborative environment

We are seeking a talented and driven Marketing & Communications Executive to join our dynamic team. In this key role, you will create impactful content, manage digital platforms, analyse performance data, and contribute to campaigns aimed at driving lead generation and brand visibility.

Responsibilities

• Produce engaging and informative content across various digital platforms, including websites, social media channels, and email newsletters.
• Manage and maintain digital platforms, ensuring content is up-to-date, relevant, and optimised for user experience and search engine visibility.
• Analyse data from digital platforms and marketing campaigns to identify trends, insights, and opportunities for strategic improvements.
• Make recommendations for strategic changes based on data analysis, audience feedback, and market research to optimise communications efforts.
• Vet and design key visuals and collaterals, ensuring alignment with brand guidelines and objectives.
• Contribute creative ideas and assist in the development and execution of marketing campaigns that boost brand visibility, engagement, and lead generation.
• Collaborate cross-functionally with marketing, sales, and other teams to support lead generation efforts and achieve business objectives.

Requirements

• 3 to 5 years of experience in communications, digital marketing, or related roles.
• Strong in content creation skills, with the ability to create compelling content for diverse audiences.
• Proficiency in digital platforms and tools, including website management, social media management platforms, and email marketing software.
• Data-driven mindset, with the ability to analyse data and derive actionable insights to inform strategic decisions.
• Creative flair and attention to detail, with a keen eye for design and visual aesthetics.
• Strong design and photography skills with experience in creating visually engaging content is a plus.
• Excellent communication and collaboration skills, with the ability to work effectively in a fast-paced, team-oriented environment.
• Proactive, results-oriented approach, with a commitment to delivering high-quality work on time and within budget.

Scope:

1. Raise a higher awareness of BCS among organisations and the general public

2. Event Coverage of BCS Events through photography, videography and social media marketing (Some events may fall on weekends)

3. Create publications and BCS publicity collaterals

4. Support in volunteer recruitment and fundraising activities

Pre-requites:

1. Degree or diploma in mass communications or marketing (Fresh graduates welcomed to apply)

2. Proficient in photography and videography
3. Proficient in the use of Adobe Premiere Pro

4. Experience in digital marketing preferred

5. Team player with good interpersonal skills

The Marketing and Communications Executive will work closely with the leadership team to create and implement effective marketing campaigns, manage our online presence, and communicate our impact to parents, donors, partners, and the public.

Key Responsibilities:

· Co-create & Execute Marketing Strategies: Collaborate with the leadership to create comprehensive and effective marketing plans that align with the organization's goals and mission. This includes identifying target audiences, defining key messages, and selecting appropriate marketing platforms.

· Content Creation: Plan & create (including copywriting) compelling, inspiring, and informative content for various marketing materials, including websites, social media, newsletters, blogs, and media (e.g. press) releases. Ensure that all content reflects our mission, values, and unique selling point (USP).

· Social Media Management: Manage and maintain our organisation's social media accounts, including Instagram, Facebook and LinkedIn. Develop engaging content, schedule posts, and monitor engagement and metrics to optimize our online presence. Work with relevant stakeholders (e.g. agencies) to achieve performance targets.

· Public Relations: Cultivate relationships with media outlets and journalists to secure media coverage. Write and distribute press releases and maintain a media contact list.

· Website Management: Manage the organisation's website, ensuring it is relevant, up-to-date, user-friendly, and visually appealing. Periodically update content and monitor website analytics.

· Graphic Design & Photography/Videography: Plan & create visually appealing graphics, photographs, videos, & materials for marketing campaigns, online platforms, events.

· Analytics and Reporting: Track and analyse the performance of marketing campaigns and communication efforts. Provide regular reports and insights to inform decision-making.

· Event Support: Assist in the planning and promotion of events, webinars, workshops, and fundraisers to ensure successful outcomes based on key performance indicators (KPI)

· Collaboration: Collaborate with cross-functional teams to ensure alignment between marketing efforts and core business implementation.

Minimum Qualifications:

· Diploma in Marketing, Communications, or a related field. Fresh graduates are welcome to apply.

We are looking for someone who has:

· Strong writing and communication skills with attention to detail.

· Proficiency in social media management and relevant marketing platforms.

· Graphic design skills and experience with design software (e.g., Adobe Creative Suite)

· Knowledge of website management and content management systems (e.g., WordPress, SquareSpace)

· Excellent interpersonal and communication skills.

· Self-motivated, creative thinker, and ability to work well independently and in a team.

· Skills in producing and editing photos/videos for content (via Adobe Creative Suite, Final Cut Pro, etc.)

· Passion for education and the non-profit sector.

· Experience in marketing and communications, preferably in the non-profit sector or education is a plus.

· Fluency in Chinese (written and spoken) is a plus.

The Communications Coordinator, APAC, will be responsible for developing written and visual content for assigned communications programs, coordinating participation in events and conferences, and supporting media relations for the Asia Pacific (APAC) region. In addition, this individual will contribute to larger-visibility programs and help create and drive global communications strategies.

This is a junior, entry level position that reports to the Head of Communications, APAC.

Key Responsibilities & Duties:

• Produce graphics, videos, and animated GIF for social media.
• Coordinate compilation of stories and assist in the publication of regional newsletters.
• Create social media posts for organic campaigns across X (Twitter), Facebook, LinkedIn, Instagram, WeChat, and Weibo.
• Run paid campaigns and provide post-campaign social media reports.
• Coordinate with the Creative Services team to upload regional event photos to ICANN Flickr album.
• Assist in the distribution of press releases.
• Assist in the compilation of media interview briefs.
• Maintain the media contact database for APAC.
• Monitor and track media coverage.
• Coordinate with relevant departments to publish announcements and blogs.
• Submit creative briefs and open tickets for the creative team’s support (infographics, news feature, promo items designs, banners for events, and stickers, etc.).
• Track speaking opportunities and events for ICANN representatives.
• Update the engagement calendar on icann.org to reflect speaking engagements.
• Support Communications-related requests in the regional office.
• Work collaboratively with colleagues and ICANN community members.
• Other duties as assigned or requested.

Required Knowledge, Skills, and Abilities (KSAs):

• Two years of Communications experience.
• Knowledge of public relations and social media best practices.
• Excellent oral, written, and interpersonal communication skills, especially the ability to write effectively.
• Proficiency in Microsoft Office Suite - PowerPoint, Excel, and Word.
• Good working knowledge of Creative Suite - InDesign, Illustrator, Photoshop, or Canva.
• Working understanding of and experience in media relations and social media (strategy and execution).
• Demonstrated ability to multitask and to establish and follow through on priorities.
• Ability to quickly learn the ICANN environment.
• Detail orientation is a must.
• Able to manage continuous change in a dynamic and fast-changing environment.
• Ability to travel internationally.
• Ability to work flexible hours, including some evenings and weekends. The successful candidate is expected to participate in meetings and discussions in different time zones, as required.

Education and Experience Requirements:

• Bachelor’s Degree required, study in Communications or a related field desired. Minimum two years of related work experience required.
• Must be fluent in both written and spoken English and Chinese because of APAC coverage of work. Other official United Nations languages are a plus.

About Us

Quintessential is a premium education consultancy offering pre-tertiary academic programmes and university applications advisory for Ivy League and Oxbridge universities. Over the past 10 years, we have built a presence amongst Chinese students in Singapore and are launching into the next phase of explosive growth with a thriving demand from Chinese students in Singapore and China.

We are looking for a dedicated and talented addition to our team to help us grow our brand in Singapore and beyond. You will be responsible for every facet of our consumer management and branding journey. From advertising, customer engagement, competitive analysis and service differentiation and prioritization, you will help shape the voice of our company and grow our consumer base. In this role, you'll be involved with leading our business development and customer management strategy, conducting sales presentations, and closing deals to drive enrollment for our academic programs.

The ideal candidate will have a strong track record in sales, excellent communication and interpersonal skills, and a passion for education. The successful candidate will be able to work independently and as part of a team, and be comfortable working with high-level executives and decision-makers.

Job Duties

1. Generate leads through marketing and networking on Chinese social media platforms
2. Conduct sales presentations to potential Chinese clients, including online and in-person meetings
3. Close deals to drive enrollment in our academic programs
4. Maintain accurate records of sales activity and progress in our CRM system
5. Collaborate with relevant stakeholders and partners, manage external agencies and clients to boost sales
6. Attend industry events and trade shows to promote our services and build relationships with potential clients
7. Coordinate with finance staff for customer invoicing and bookkeeping
8. Handle enquiries, present our programmes, and match appropriate tutors and mentors.
9. Assist class schedules and feedback for students and tutors
10. Assist Customer support in invoicing and payments
11. Assist in marketing content curation for above and below-the-line marketing activities (Blog articles, Instagram, TikTok, Videos, Website, Brochures, WeChat, Xiaohongshu)

Job Requirements

1. As this is an in-person role, the Candidate must be residing in Singapore, all nationalities welcome
2. Excellent communication and interpersonal skills
3. Strong research and analytical skills
4. A keen eye for detail
5. Good attitude to learn and improve
6. Strong time management and organisation skills
7. Task-oriented, conscientious in task documentation
8. Strong sense of responsibility in fulfilling tasks well and following deadlines
9. Ability to work independently and as a team
10. Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook) and Marketing products (Mailchimp, Google Ad, Canva)
11. Excellent verbal and written communication in English and Chinese as some Chinese customers can only communicate in Chinese.

What You'll Learn

1. Analytical skills
2. You’ll learn to analyse the latest market trends and conduct consumer research
3. You’ll be able to determine areas of opportunities or improvement of our brand’s product/service
4. Develop your communication skills and handle enquiries of high net worth parents from an international clientele
5. Coordinate with specialists and conduct briefings and training
6. Build your leadership skills
7. Oversee brand strategies and activities
8. Lead the creative development of brand strategies
9. Take ownership and ensure that brand activities align consistently with the company’s mission and vision

Additional Details

*This is an in-person office role

Basic monthly salary: SGD $3500 - $4500

Variable monthly salary: Additional bonuses based on sales revenue

Commitment: Full-time

Start Date: Feb 2025

Working hours: 5 Days, 10am-7pm on Monday to Sunday. 1030am to 530pm on Saturday to Sunday.

Office Location: 545 Orchard Road, #14-09, S238882.

Interested parties should email their CV to hr@qeducation.sg. Shortlisted candidates will be invited for interviews and assessments.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

As a Social Media Executive, you will play a key role in creating and executing content strategies. You’ll manage content calendars, assist in content creation, and be responsible for coordinating influencer partnerships. Your role will involve working closely with the social media team to ensure timely, high-quality content that aligns with client objectives.

Key Responsibilities

• Content Calendar Management: Plan and maintain content calendars, ensuring a steady stream of engaging content that aligns with client goals.
• Content Planning: Work with the team to create and schedule posts for social media platforms, ensuring consistency and timely delivery.
• Influencer Management: Manage relationships with influencers, coordinate collaborations, and track deliverables to ensure campaigns are executed as planned.
• Content Creation: Assist in the creation of social media posts, including writing captions and sourcing visuals that resonate with the target audience.
• Campaign Support: Support the team in the execution of campaigns, tracking content performance and making recommendations for optimization.
• Reporting: Assist in tracking and reporting the performance of social media campaigns, helping to measure the success of content and influencer collaborations.
• Collaboration: Work closely with internal teams to ensure content is on-brand and aligned with client objectives.

Required Qualifications & Skills

• 1-2 years of experience in social media management or content creation, ideally in an agency setting.
• Strong knowledge of social media platforms (Facebook, Instagram, TikTok, YouTube).
• Experience in content planning and managing content calendars.
• Basic understanding of influencer marketing and experience in managing influencer relationships.
• Good communication skills, with the ability to collaborate with clients and teams.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Creative, proactive, and highly organized with attention to detail.

Preferred Qualifications

• Experience in FMCG, retail, or lifestyle industries.
• Familiarity with social media management tools and influencer tracking platforms.

This role is open only to Singapore Citizens or Permanent Residents.

GOLD & JEWELLERY COMPANY REQUIRES

SOCIAL MEDIA SALE EXECUTIVE

Responsibilities:

a) Facebook Advertising
Creating Facebook Ads using Power Editor, and Understanding the Analytics
Creating Facebook Ads Custom Audience
Creating FB Ads & FB Ads Copywriting using Retargeting
b) Creating Email Sequence using Aweber or any equivalent softwarec) Creating Google Ads (...and Understanding the Analytics)d) Creating Native Ads (Taboola, Outbrain, etc.)e) YouTube Marketingf) Creating Ads on LinkedIn (...and Understanding the Analytics)g) Good written English and have some experience in copywriting will be a plush) Familiar with Aweber is a plus (though not necessary)i) Familiar with interpreting statistics for Blogs, Facebook Fan Pages, Facebook Ads. Familiar with interpreting statistics for other social media sites such as Youtube would be a plus.j) Experience in creating effective content that inspire, persuade and motivate readers to take Massive Action in the aspect of personal development and/or investing
Create and execute digital marketing campaigns, including web, SEO/ SEM, eDM, social media, paid advertising and content marketing, to achieve online store sales targets.
Manage social media channels and grow the online audience
Research, analyse and summarize data of the competition and market trends, consumer behaviour insights and collaborating feature development with Product team to keep ahead of the curve on new technologies and methodologies
Design and implement social media strategy to align with business goals
Develop relevant content topics to reach the Company’s target customers
Create, curate and manage all published content (image, content and video)

Monitor SEO and web traffic metrics. Grow followers / fan base
Monitor, listen and respond to users in a “Social” way while cultivating leads and sales
Manage efforts in building online reviews and reputation. Monitor online reviews and respond to reviews / queries in timely manner
Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
Oversee social media accounts’ design (e.g Facebook timeline cover, profile picture, ads, Instagram…)
Better integration with other platforms for more effective mixed marketing efforts
Suggest and implement new features to develop brand awareness, e.g social advertising campaigns
Analyze, review and report on the effectiveness of campaigns in an effort to maximize results. Make recommendations and plans for revising social media, content writing, SEO and social advertising campaigns
Set specific objectives and report on ROI
Stay up to date with current technologies and trends in social media, design tools and applications.

Requirements:

Minimum Diploma/Degree in Marketing or any related discipline.
Preferably 3 to 5 years working experience in leading and managing SEO/SEM, Google ad/Google Adwords, marketing database, email, social media and display advertising experience will be an advantage.
Solid knowledge of website analytics tools, content creation on social media platforms (Instagram, Facebook etc) and strategies
Excellent communication skills both written and spoken.


Interested candidated are requested to send in detailed resume [email protected] or Call +65 83238881 & 67478504 Only shortlisted candidates will be notified.

WORK LOCATION:
Blk 1 Joo Chiat Road 01-1079/81/83 Singapore 420001 (5 minutes away from Paya Lebar & Eunos MRT)
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COMPANY SNAPSHOT

Registration Number: 47865600M
Average Processing time : 2 to 3 weeks
Salary: S$3000 to $4500 + Commission
Industry: Retail Sale of Gold & Jewellery
Company Size: 1-23 Employees
Dresscode: Informal (Black Jeans & Polo tee allowed)
Telephone Number: +65 83238881 & 67478504
Benefits: Medical & 13th Month AWS


COMPANY OVERVIEW

Originated from Ming Chau Jewellery which ran its business for thirty years. Everest Jewellery was incorporated in 1991 as a retailer chain of gold jewellery in Singapore. Everest Jewellery has grown in its thirty years of business, from a one-store jewellery retailer to a large chain in Singapore and a strong distribution network in many other countries all over the world like the US, UK, Canada and manufacturer of various design in a wide range of materials.

Everest Jewellery has established a strong retailer chain and a wide network of distribution
Great Career Opportunities

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

We are looking for a Marketing & Communications Executive to join our team. You will be involved in developing and implementing marketing strategies and initiatives to help build brand visibility, promote customer engagement and achieve business objectives. This is an exciting opportunity for candidates who are passionate about marketing through digital and social media, who possess a creative mindset and excellent communication skills. Additionally, since 50% of the position's working language will be Mandarin—both written and spoken—as we are liaising with Chinese counterparts and clients, the candidate should be comfortable with this.

Job Overview: We are seeking a highly skilled and Creative Content Manager to join our dynamic marketing team in the corporate banking. The ideal candidate will have a pulse on the latest social media trends and viral content, boasting a strong personal following and a knack for creating engaging, shareable content in the B2B environment. This individual should have a solid understanding of how social media platforms and their algorithms work, with the ability to tailor content for maximum visibility and impact, especially LinkedIn. The candidate should be data-driven, analytically minded, and possess an excellent command of both English and Chinese.

Key Responsibilities:

• Content Creation & Strategy: Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimised for reach and virality.
• Content Production: Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.
• Trend Monitoring: Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.
• Audience Engagement: Build and foster a community around the bank’s social media channels by actively engaging with followers and responding to feedback.
• Platform Mastery: Utilise expertise in social media algorithms to adapt content strategies that maximise organic reach and engagement.
• Performance Tracking: Analyse social media metrics and translate insights into actionable strategies to improve performance, engagement, and conversion rates.
• Bilingual Content: Create, review, and post content in both English and Chinese to effectively engage a diverse audience.
• Collaboration: Work with cross-functional teams, including design and marketing, to ensure cohesive messaging across all platforms.
• Campaign Management: Support marketing campaigns by generating content tailored for social media that enhances reach and campaign effectiveness.
• Creative Experimentation: Regularly test new ideas and formats to stay ahead of the curve and drive continuous improvement.

Requirements:

• Experience: Demonstrated experience in social media management and content creation. Experience working with financial institutions is a plus. Familiarity with the use of various AI and design tools in content production.
• Skills: Strong understanding of backend algorithms for major social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, WeChat).
• Creativity: Proven ability to create content that captivates and drives engagement.
• Analytical Skills: Data and results-oriented with the ability to analyse key performance indicators and make data-driven decisions.
• Language Proficiency: Excellent command of spoken and written English and Chinese.
• Personal Presence: Strong social media following that reflects knowledge and execution of successful content strategies.

Preferred Attributes:

• Adaptable & Agile: Ability to quickly adapt to new social media trends and shifts in the digital landscape.
• Team Player: Collaborative mindset and capability to work effectively with marketing teams and other departments.
• Strong Communicator: Excellent communication skills to share ideas, insights, and creative concepts.
• Innovative Mindset: Willing to experiment and take calculated risks to develop breakthrough content.
• Social Driven: Experience with influencer engagements and partnerships is a plus.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

As a Digital Media Marketing Manager, you will lead the development and execution of digital media strategies to enhance brand visibility, drive engagement, and achieve marketing objectives. You will oversee all aspects of digital media planning, buying, and optimization across various online channels, ensuring effective targeting and maximum ROI.

Havas Media Singapore looking for a Strategy Director, Media to support our teams on developing and delivering market leading strategies for clients.

Responsibilities

• Work together with business teams and clients to establish their business & communications objectives; align closely with team and collaborate in developing end-to-end strategy-led comms solutions
• Lead media strategies for new business pitches
• Analyse existing data, market reports and trends to generate compelling strategic insights as the basis for media strategies
• Collaborate closely with research, data analytics and media to develop, manage and analyse key projects
• Develop and lead workshops, both internal & with clients
• Help create an environment of quality strategic thinking across the entire agency
• Contribute to the development of award winning work
• Represent the agency in thought leadership papers or events
• Drive best practice on strategic planning across different teams
• Develop & train planning tools and process of planning within Mx framework (Havas planning framework)
• Improve capabilities to spot & showcase award winning work

Skills & Requirements

• Relevant degree in marketing, communications, or other relevant disciplines; or relevant work experience in media/branding/consultancy
• Background – Media strategy, digital strategy, communications planning, new business/consulting ideally with media agency experience, min. 8-10 years
• Strong understanding of tech platforms and how we can use data from these platforms for insights
• Experience delivering actionable strategies; good storytelling in verbal and written form, especially presenting to senior stakeholders
• Strong leadership qualities, attention to detail and delivery to deadlines
• General interest in wide spectrum of topics and media trends
• Must be confident and approachable, helpful and easy to work with
• Proficient in Microsoft Office

Additional Qualities

• Pro-active, responsible, accountable and a team-player
• Analytical, meticulous, great attention to detail, and delivery-oriented with a focus on quality of results
• Persuasive and effective storyteller/communicator; Strong communication (verbal, written and presentation) and interpersonal skills

*Kindly note that only shortlisted candidates will be contacted.*

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 23,000 people in more than 100 countries, adopting a fully integrated model through our 70+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Havas Play and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023 and 2024, we’ve won Best Agency Culture at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023, and in 2024, we've been awareded 2nd place on the E50, jointly organised by The Business Times and KPMG in Singapore. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As the Social Media Engagement Lead, you will report to the Senior Customer Service Manager and play a pivotal role in developing and enhancing audience engagement, satisfaction, and loyalty.

You will lead social media moderation teams, oversee strategic initiatives to improve engagement, and protect the brand’s reputation on social platforms. Working cross-functionally, you will collaborate with Product, Marketing, Creative, and Supply Chain teams to ensure a seamless and impactful customer experience.

Key Responsibilities

Social Media Moderation Leadership

• Develop and maintain engagement guidelines, response templates, and moderation policies.
• Monitor brand sentiment and guide the moderation team in fostering a brand-driven environment.
• Strategize responses to audience feedback, ensuring alignment with brand values.
• Establish crisis protocols to address issues such as PR challenges or guideline violations.

Audience Engagement

• Actively engage with audiences by responding to and promoting audience comments and submitted content.
• Implement strategies to grow audience interaction and align narratives with marketing campaigns.
• Encourage audience interaction to foster brand engagement and a sense of community.

Customer Support

• Address escalated customer complaints and issues on social platforms.
• Enable and ensure moderators provide accurate product and policy information to audiences.

Analytics and Reporting

• Use social listening tools to monitor and report on sentiment and engagement trends.
• Generate actionable insights through regular reporting to refine engagement strategies.

Cross-Functional Collaboration

• Partner with marketing, product development, and other teams to address systemic challenges and improve user experiences.
• Collect, analyze and share feedback from the audience to enhance products and engagement strategies.

Indirect Team Management

• Lead and support social media moderators, offering guidance, feedback, and performance evaluations.
• Assign tasks, ensure team coverage, and deliver training programs to maintain high standards.

How You’ll Succeed

Maneuver is an OKRs, KPIs, & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company. These may include:

1. Streamline Response Processes: Establish and maintain efficient processes for addressing customer inquiries, complaints, and feedback via social media channels.
2. Manage Service Performance: Set and achieve key performance indicators (KPIs) to ensure timely, high-quality responses to customer concerns, meeting and exceeding high-performance benchmarks of the industry.
3. Promote Brand Goals: Foster positive interactions with customers to turn complaints and inquiries into opportunities for building brand loyalty and advocacy.
4. Enhance Knowledge Sharing: Collaborate with the customer service team to ensure consistent messaging, providing them with updated FAQs, product information, and escalation protocols.
5. Monitor Sentiment Trends: Regularly analyze customer sentiment and feedback from social media platforms to identify recurring issues and recommend actionable solutions.
6. Develop Training Programs: Provide ongoing training for customer service representatives in social media engagement best practices to improve efficiency and professionalism.
7. Implement Escalation Frameworks: Design and maintain a robust escalation process for handling high-priority or sensitive issues raised on social media platforms.
8. Optimize Cross-Team Communication: Work closely with the product, marketing, and operations teams to address systemic issues highlighted through customer feedback on social media.
9. Measure and Report Metrics: Track and report on customer satisfaction, resolution rates, and issue trends to identify opportunities for improving the customer experience.
10. Support Crisis Management: Act as a key point of contact for managing public-facing customer service responses during crises or high-stakes situations, ensuring consistency and professionalism.

Your Experience

• At least 5y exp. in Social Media Community Management with 2 years in a leadership role, managing online communities with a focus on driving engagement, handling feedback, and maintaining brand reputation.
• Proven experience leading a social media moderation team, ideally across multiple platforms (Facebook, Instagram, TikTok).
• Experience working cross-functionally with marketing, customer service, and other internal teams to ensure social media strategies align with broader company goals.
• Successful experience training, managing, and coordinating remote teams, as your customer service and moderation work is handled externally.
• Ability to train, mentor, and motivate a team of moderators, ensuring alignment with brand guidelines and service level agreements (SLAs).
• Data oriented with experience tracking, analyzing, and reporting on engagement metrics, sentiment analysis, and content moderation accuracy to drive continuous improvement.
• Can demonstrate a creative approach to community engagement, with a strong understanding of how to create compelling and interactive responses and activities.

Desirable Traits

• A degree in Marketing, Communications, Public Relations, Journalism, or a related field is preferred.
• Social media certifications (e.g., from Facebook, Google, or HubSpot) are a plus but not mandatory.
• Experience working with premium B2C and/or D2C brands, particularly in industries like health, wellness, or beauty, to understand how to communicate effectively with different audiences.
• Familiarity with mass-market brands, understanding how to scale community engagement to broader audiences.
• Enthusiasm for social media platforms, with a keen interest in staying up-to-date on the latest trends and best practices, especially in the wellness and beauty industries.

Bellow is looking for a Digital Media Intern to can support us with multi-media and design tools such as typography, design (static + interactive), illustration, photography, and videography to get your message across.

Responsibilities

• Develop content marketing and brand strategies to reach out to the targeted audience using all marketing channels.
• Manage the brand image and presence, create compelling content and stories on all digital and social media platforms.
• You will be tasked to support other content management duties such as website and app copywriting, production of marketing collaterals, events, and press releases.
• Design work includes storytelling videos, design banners, blog posts, social media posts, etc to be used for marketing purposes.
• Brainstorm and suggest new and innovative ways to strengthen marketing, sales, and customer engagements, including new channels to develop a presence in.
• Watch the latest shows ahead of their release and have a constant pulse on trending topics online to create content that drives fan engagement
• Analyze performance reports and utilize data to support the conceptualization of social assets

Basic Requirements

• Able to use multimedia software such as Adobe Creative Cloud, Final Cut, Etc (The ability to edit simple videos is a bonus)
• Basic command of English – both written and verbal
• Bilingual is a bonus
• Strong collaborative mindset – the ability to work with other team players across multiple projects.
• Positive Attitude :)
• Learning through the process is better than not learning anything

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Social media Marketing:

• Curate creative ideas and generate engaging video content for different social media platforms.
• Create daily content on our Tiktok, Instagram and other social media accounts
• Utilise your video editing skills to produce high-quality content that resonates with our target audience and drives engagement.
• Plan, curate, and execute the media calendar, ensuring timely and consistent content delivery across all platforms.
• Build and manage the communities, respond to comments
• Other ad hoc tasks

Requirements:

• Creative and Familiar with Creation and Edition of engaging short videos for social media video marketing purpose.
• Strong communication skills and the ability to work well independently and in a team
• Proficiency in Adobe suite (Word, Excel, PowerPoint) and video editing software
• Understand social media platforms and digital marketing trends.

Come onboard as a Manager, Social Media and play your part in shaping the Marketplace Experience for Singapore.

Summary

Develop and lead the social media strategy to support marketplace experience objectives, enhance customer engagement, and ensure consistent communication aligned with the brand’s voice and service guidelines.

Key Responsibilities:

Strategy & Alignment

• Develop and implement a cohesive social media strategy to enhance customer, vendor, and rider experiences
• Align social media goals with service initiatives to maintain consistency in communication and messaging across all channels

Customer Engagement

• Manage social media interactions by responding to inquiries (where needed), resolving complaints, and fostering positive relationships through meaningful conversations
• Oversee online communities to encourage engagement and maintain a positive brand sentiment
• Work closely and manage performance metrics for the regional customer service team to ensure they are always equipped with adequate knowledge and resources to resolve any concerns that may arise

Monitoring & Insights

• Monitor social media channels for feedback, ensuring prompt responses to issues and queries
• Track and analyze customer sentiment, comments, and feedback to provide actionable insights for improving products, services, and experiences

Crisis Management

• Act as the first point of contact for social media crises or escalations, ensuring timely and effective resolution
• Collaborate with the service teams to handle sensitive or negative interactions appropriately

Collaboration & Integration

• Partner with marketplace experience leadership to refine strategies that enhance customer, vendor, and rider journeys across social platforms
• Integrate social media activities into broader marketplace experience improvement plans for seamless execution

Performance & Reporting

• Analyze social media interactions to identify key touchpoints and create a seamless journey for stakeholders
• Report on key experience metrics and recommend improvements based on social media trends and data insights

SCOPE

Reporting to the Director of PR and Marketing, the incumbent will lead the planning, execution and optimisation of the hotel’s online/social media marketing efforts. He/she will take the lead in the promotion of each internal brand/outlets, products, campaigns, events and services of the company through Omni social media channels and assets.

The ideal candidate should be well-versed in the concepts surrounding social media and digital marketing and how the Internet can become a strong asset to securing growing revenue. He/She will be social media, tech-savvy and intuitive with great ideas to reinforce our marketing campaign. The candidate must be abreast with social media trends as well as successful case studies and learning journeys of competitors and similar businesses.

OVERALL OBJECTIVES

• Assisting in the formulation of strategies to build a lasting social/digital connection with stakeholders
• Planning, monitoring and sustaining the company’s presence on social media through a curated calendar of engaging and compelling social media posts and social media activation
• Leads the identification, formulation and launching of optimized online/social advertisements to increase the company’s brand awareness across digital and social assets.
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, You Tube, LinkedIn, Twitter) as well as explore new and ones Tik Tok, Weibo, WeChat etc.
• Prepare online newsletters, EDMs and promotional emails and organize their distribution through various channels
• Lead internal photography and videography projects and arrangement for sales & marketing
• Other ad-hoc duties as assigned

REQUIREMENTS

• Proven working experience of 1-2 years in social media marketing and/or social media management.
• Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
• Demonstrable social networking experience and social analytics tools knowledge
• Adequate knowledge of web design, web development, CRO and SEO
• Knowledge of online marketing and a good understanding of major marketing channels
• Positive attitude, detail and customer-oriented. Able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
• Excellent verbal and written English language skills
• Diploma in Communications, Marketing, Business, New Media or Public Relations

Company Description

W Labs is a global media and technology company that specializes in the recreation and entertainment industries, with a strong partnership network across North and South America, the Middle-East and Africa, Asia, and Europe. We have a lot of experience with the entire digital marketing space: KOL & Influencer activities, content and video production, social media and community management, online & offline events, website promotion and branded content, convention/events and booth design, etc.

Role Description

This is a social media management internship located in Singapore. The candidate will be primarily responsible for assisting the community management team with account management across all our international clients and agency partners for projects.

Qualifications

· Excellent interpersonal skills, including empathy and conflict resolution

· Effective planning, organization, and time management skills and analysis/assessment capabilities

· A strong work ethic that includes a “get the job done” attitude

· Open and willing to learn new things and take on new projects and tasks

· Facilitate and manage projects from inception to completion with cross-functional teams including, but not limited to: Creative, Content Production, Social Media, Influencer Marketing, Event Management, Sponsorship Sales

· Knowledge of social media platforms and messaging tools

· Ability to work independently and collaboratively in a fast-paced environment

· Experience in the gaming or esports industry is a plus

· Ability to speak Mandarin or Korean is preferred

Responsibilities

· Stay informed of industry trends, emerging platforms, and community management best practices to ensure the community’s continuous improvement and growth

· Providing day-to-day support and coordination of all activities with internal teams

· You will learn the entire project lifecycle - from project initiation and planning to delivery of the project on time, within budget

· Organize - in terms of set up and scheduling - internal meetings and manage internal meeting notes and team next steps

· Work with the agency partners to ensure timely delivery and due diligence

· Develop relationships with teams internally, clients & partner agencies

· Assist with management, quality assurance and delivery of all final campaign assets

· Track deliverables against scope of work or estimate

Key Responsibilities:

• Global Market Strategy Formulation:

Develop and implement targeted digital media marketing strategies based on regional market characteristics to enhance brand awareness and market share. Focus on utilizing social media platforms such as Facebook, Instagram, TikTok, and little red book for global promotion, particularly in Southeast Asia and other overseas markets.

• Cross-Cultural Communication and Collaboration:

Work closely with the supply chain team in Mainland China and Shanghai LOWA TECH Co., Ltd to ensure smooth supply chain operations. Gain a deep understanding of Chinese market trends and consumer demands, leveraging cross-cultural skills to facilitate seamless communication among all parties.

• Business Travel and Supplier Management:

Occasionally travel to various regions in China for business negotiations. Establish and maintain good relationships with Mainland suppliers to ensure product quality, cost-effectiveness, and alignment with global marketing strategies.

• Social Media and Content Collaboration:

Collaborate with key opinion leaders (KOLs) on CHINA Mainland social media platforms (such as Weibo, WeChat, Douyin, and little red book ) to promote brands and products. Develop social media marketing strategies tailored to the Mainland market to increase brand awareness and engagement.

• Data Analysis and Optimization:

Use data analysis tools such as Power BI to monitor the effectiveness of marketing activities across platforms. Adjust strategies based on data feedback to maximize return on investment (ROI).

• Creative Design and Visual Presentation:

Proficiently use design software such as Photoshop (PS) and Illustrator (AI). Create visually appealing and impactful marketing materials to attract different audiences.

Preferred Qualifications:

• Minimum a degree in Mass Communication / Advertising / Marketing
• Cultural Insight and Cross-Cultural Communication: Have a deep understanding of Chinese culture and be proficient in cross-cultural communication, able to seamlessly integrate and collaborate with Mainland supply chain teams and international teams.
• Extensive Digital Media Marketing Experience: Have significant achievements in digital media marketing, demonstrating the ability to enhance brand influence using various digital tools and platforms, including Facebook、Instagram、TikTok and little red book .
• Data-Driven Decision Making: Possess excellent data analysis skills and be able to formulate precise, data-based market strategies to drive growth and efficiency.
• Design Proficiency: Have high-level skills in design software and be able to independently create high-quality, creative marketing materials that attract and convert target audiences.
• Fluent English Communication: In addition to fluent Chinese, possess excellent English communication skills to facilitate seamless collaboration with international teams and stakeholders, ensuring coherence in global marketing efforts.