Responsibilities

• Assist the Corporate Communications team in managing the corporate communications functions, including preparation, writing, editing and proofreading, of Annual Report and Sustainability Report, and other materials;
• Organise and support the team with regard to investors/shareholders/media meetings and briefings, including General Meetings (AGM, EGM), quarterly results announcement briefing, and other ad-hoc conferences, roadshows and meetings;
• Provide support for sustainability reporting matters, including data tracking and stakeholder engagement initiatives;
• Reporting progress to the seniors and heads of the corporate comms team;
• Provide support to maintain corporate website and social media account (LinkedIn, Youtube and etc.);
• Provide support for Internal Communications tasks and activities, such as CSR initiatives and other internal events;
• Assist in any other communications or investor relations related projects or tasks assigned.

Requirements

• Willing to commit to a 3 months internship;
• Strong writing, editing, and proofreading skills;
• Strong organisational skills for internal communications tasks;
• Good at numbers and Microsoft Excel for analysis purpose;
• Ability to assist with various communications and investor relations projects;
• Work independently, as well as part of a team, to establish project deliverables;
• A quick learner who is comfortable working in a fast-paced and dynamic environment, and is able to work in a team setting.

Portfolio: Communications & Partnership

Salary: $3200 - 3800 (Depending on experience)
Location: Central

Job Scope:

• Work closely with the Fundraising and Volunteer Management teams to develop and create impactful collaterals and publicity materials for fundraising campaigns, appeals, events, roadshows as well as volunteer training toolkits, webinars and recruitment. These include copywriting, developing print collaterals (letters, brochures, posters, banners, videos, resource packs, and merchandise) and digital (website landing pages, digital assets, eDMs, videos, and powerpoint presentations)
• Liaise with vendors and design agencies
• Provide other administrative and operational support for events and campaigns.

Job Requirements

• Min. Degree Holder in Communications, Media or relevant course
• Work experience in the non-profit organisation is an advantage

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

• Assist company to manage social media platform.
• Social media strategy development: Work with the team to create social media strategies that support the overall marketing plan.
• Social media account management: Manage social media accounts, including but not limited to, Facebook, Instagram and Tik Tok ensuring all content is up to date, accurate, and aligned with the brand's voice.
• Social media advertising: Develop and execute social media advertising campaigns, including targeting, ad creative, and budget management.
• Analytics: Monitor social media analytics to track and report on the success of social media campaigns, including engagement, reach, and conversions.
• Community management: Engage with social media followers and respond to comments and messages in a timely and professional manner.
• Stay up-to-date with social media trends and best practices: Continuously research and educate themselves on social media trends, new platforms, and best practices to ensure that the brand's social media presence is effective and relevant.

At Hustle Singapore, we’re passionate about connecting with our audience through impactful and creative content.

We’re seeking a Social Media Content Creator to develop and execute content strategies that elevate our presence across platforms, including TikTok, Instagram, Facebook, and YouTube.

Key Responsibilities:

• Develop and produce engaging, high-quality content tailored to each social media platform.
• Design graphics, create video content, and write copy to align with our brand identity.
• Stay updated on emerging trends, tools, and best practices in social media and digital marketing.
• Plan and implement social media campaigns to support business goals.
• Analyze performance metrics and optimize content strategies for improved engagement and reach.
• Collaborate with internal teams to align content with overarching marketing strategies and goals.

What We’re Looking For:

• Proven experience as a Social Media Content Creator or a similar role.
• Proficiency in graphic design tools (e.g., Adobe Creative Suite, Canva) and video editing software will be a bonus.
• Excellent storytelling skills with an eye for aesthetics and attention to detail.
• Strong knowledge of social media platforms, algorithms, and best practices.
• Ability to manage multiple tasks and deadlines efficiently.
• Familiarity with data analytics tools to measure content performance.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Experience:

• 3 to 5 years of proven success in sales, preferably within a B2B environment.

Skills:

• Proficient in sales, negotiation, and communication.
• Ability to establish and sustain effective client relationships.
• Strong MS Office skills, particularly in Excel and PowerPoint.
• Previous experience selling into government agencies and educational institutions is advantageous.
• Prior experience in media sales, both digital and print, is a plus.
• Proven success in prospecting and lead generation.
• Results-oriented with a focus on achieving and surpassing sales targets.
• Ability to work independently and collaboratively within a team.
• Excellent time management and organizational abilities.

Preferred Qualities:

• Adaptability: Ability to seamlessly transition between hunting and farming tasks in a dynamic sales environment.
• Resilience: Capacity to maintain motivation and focus in a challenging sales landscape.
• Innovative Thinking: Creative approach to problem-solving and identification of unique sales opportunities.

Surplus Media Pte. Ltd is committed to brand building and live streaming for goods sales. We are seeking for a highly skilled, created and motivated social media specialist for Marketing and Advertising to join our team, a vibrant media company.

As a social media and marketing specialist, you will be responsible for driving targeted traffic, increasing brand awareness, and maximizing ROI through strategic Advertising campaigns. You will work closely with the operation team to develop, implement, and optimize campaigns aimed at reaching our target audience and achieving our business objectives.

Responsibilities:

• - Monitor development in the market and produce timely, manage content creators, engaging text, images and videos for social media and brand building.

• - Oversee and interact with various social media accounts and e-commerce accounts (e.g: Facebook, Instagram, TikTok, XiaoHongShu, LinkedIn, Shopee, Lazada, etc.), responding to comments, etc.

• - Advertising and analyze social media metrics using tools such as Google Analytics, and trends to guide strategies.

• - Collaboration: Work closely with operation team, designers, and content creators to align social media with marketing strategies.

• - Conduct keyword research, competitive analysis, and audience targeting to optimize campaign performance. Plan and create execute comprehensive AD aligned with company goals and objectives to meet target audience.

Requirements:

• - Diploma and above in Media, Marketing, Advertising, or any related field.

• - Knowledgeable about trends and- best practices across social media channels. Familiar with social media platforms including Facebook, Instagram, X, TikTok, Linked-In, etc. Significant experience as a TikTok user or video content creatorDiploma and above in Media, Marketing, Advertising, or any related field.

• - Knowledgeable about trends and best practices across social media channels. Familiar with social media platforms including Facebook, Instagram, X, TikTok, Linked-In, etc. Significant experience as a TikTok user or video content creator.

• - Passionate about storytelling and the social media space. Excellent copy-writing skills to engage the audience within a few seconds.

• - Team player with the ability to collaborate effectively with cross-functional teams and stakeholders.

• - Persuasive communicator, confident, creative and exceptional attention to detail.

Join our team and play a key role in driving the growth and success of our reverse media company. If you have a passion for digital marketing and a desire to make a meaningful impact, we want to hear from you!

Apply now!

E-mail: [email protected]

HP: 89349860

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Training Delivery

• Conduct SkillsFuture training workshops in Media, Photography, Videography, Video Editing or Arts.
• Utilize a variety of instructional methods, including lectures, hands-on exercises, case studies, and group discussions, to enhance learning outcomes.
• Provide personalized feedback and guidance to participants, fostering a collaborative and supportive learning environment.

Job Requirements

• Qualifications or certifications in either Design, Media or Arts.
• At least 1 year training experience.
• Outgoing and engaging personality
• ACLP/ACTA qualification is preferred.

As a Senior Social Media Manager, you will manage agency client accounts, offering strategic leadership, innovation, and oversight. You will play a key role in shaping and executing social media strategies across multiple platforms (META, TikTok, YouTube), optimizing ad buys, and driving client success. You will lead campaign planning, collaborate with the team, and report on performance, ensuring the agency delivers top-tier results for clients. You will also mentor junior team members and help refine internal processes to improve efficiency and results.

Key Responsibilities

• Strategic Account Management: Lead agency client accounts, providing strategic direction, creative input, and consistent client support. Ensure each client receives tailored, high-impact social media strategies.
• Ad Buys & Campaign Optimization: Take ownership of ad campaigns across META, TikTok, and YouTube, including budgeting, execution, and optimization to achieve key performance indicators and meet client goals.
• Campaign Planning & Leadership: Lead the end-to-end process of social media campaigns, from planning to execution. Collaborate closely with clients and internal teams to ensure campaigns are aligned with objectives, targeting the right audience, and delivering results.
• Mentorship & Team Collaboration: Provide mentorship and guidance to junior social media team members, helping to elevate their skills and performance. Collaborate with the creative and content teams to ensure campaign execution is seamless and on-brand.
• Client Relations & Strategy Development: Serve as the main point of contact for clients, building strong, long-term relationships. Regularly communicate campaign progress, provide strategic insights, and proactively address client needs and concerns.
• Performance Reporting & Analytics: Prepare detailed reports on campaign performance, using data insights to drive optimizations and inform future strategies. Provide actionable recommendations based on data and performance metrics.
• Innovation & Thought Leadership: Stay ahead of social media trends, continuously improving our agency’s strategies and creative output. Recommend new tools, technologies, and tactics to enhance our social media services.
• Deadline & Time Management: Lead the team in managing tight deadlines, ensuring quality work is delivered on time and in line with client expectations.

Required Qualifications & Skills

• 6+ years of experience in social media management, with at least 2 years in a senior or lead role, ideally from an agency background.
• Proven expertise in managing ad buys across META, TikTok, and YouTube with a strong understanding of ad optimization, budget management, and performance analysis.
• Deep knowledge of FMCG and retail products, with the ability to tailor social media strategies for these industries.
• Strong experience in writing compelling and relevant social media captions that align with a client’s voice, brand, and marketing objectives.
• Exceptional communication and client management skills, with a proactive approach to relationship building and problem-solving.
• Strong organizational skills, with the ability to manage multiple accounts, prioritize tasks, and meet deadlines in a fast-paced environment.
• Expertise in performance reporting, campaign analysis, and the ability to optimize strategies based on data-driven insights.
• Leadership skills with the ability to mentor and guide junior team members while fostering a collaborative and high-performing team environment.
• Strong creative thinking and the ability to bring new, innovative ideas to social media strategies and campaigns.

Preferred Skills

• Experience with social media management tools, ad management platforms, and analytics platforms.
• Expertise in managing influencer campaigns and collaborations.

This role is open only to Singapore Citizens or Permanent Residents.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

• Social Media Management
• Digital Ad
• Prior experience working with social media agencies

Job Scope:

• Assist to develop and implement social media strategies, to increase brand awareness, engagement, acquisition, and usage of the Group’s products and services
• Collaborate with appointed agency to develop engaging social media content
• Propose appropriate social media content and media buy strategies
• Manage ad campaigns to optimise FB/IG ads within campaign budget
• Analyse campaign performance, focusing on improving performance and ad ROIs, and tracking relevant metrics to measure campaign success
• Review quarterly reports (from appointed agency) to track performance and identify areas for improvement and opportunities
• Consolidate and provide data for reporting purposes and to benchmark results against industry standards
• Work with agency to manage social media queries, ensuring that customers’ issues are addressed
• To keep abreast of the latest social media trends, tools, and best practices
• Work with stakeholders to ensure timelines and deliverables are met for the execution of campaigns
• Assist in ad-hoc duties as assigned

Requirements:

• Possess a Degree in Marketing / Communications or related discipline
• Possess at least 5 years of Marketing / Communications experience including 2 years in social media management
• Experienced in managing digital ads including Meta ads (FB and IG), Tik Tok, Google ads, etc
• Prior experience working with social media agencies
• Strong understanding of social media platforms and their respective audiences
• Proficiency in graphic design software (Eg Photoshop, Illustrator, InDesign, etc.)
• Proficiency in social media management tools (especially Meta Business Suite)
• Knowledge in video editing tools is advantageous thou not mandatory
• Some familiarity with SEO and web traffic metrics.
• Possess the ability to generate innovative content ideas, creative thinking and strong analytical skills
• An independent team player who is resourceful and able to multitask and thrive in ambiguity
• Strong written and verbal communication skills

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

About Qurious Media Singapore

At Qurious Media Singapore, we’re not just another marketing agency—we’re a game-changer for local SMEs. As Singapore’s first and only Outsourced Marketing Solution dedicated to small businesses, we provide an all-in-one marketing department experience. From strategic planning to execution and analysis, we help businesses grow by becoming an integral part of their marketing function.

What sets us apart? We bring effective, result-driven marketing to SMEs at an affordable price, making world-class strategies accessible to businesses that need them most. And as official Meta and Google Partners, we combine global expertise with local insights to help Singapore’s small businesses thrive.

What You’ll Be Doing:

As our Social Media Intern, you’ll play a pivotal role in helping local SMEs tell their stories and connect with their audiences. This isn’t just about creating content—it’s about creating real impact for local SMEs. You’ll work closely with our Brand Manager to strategise, create, and execute content that makes a difference.

Your Mission, Should You Choose to Accept It:

• Create Compelling Content: Design engaging social media posts, from text and graphics to short videos and GIFs, all aligned with brand guidelines and marketing goals.
• Strategize and Plan: Develop a comprehensive monthly content calendar featuring 8–12 impactful posts per brand, ensuring every piece is both timely and engaging.
• Refine and Adapt: Adjust and improve content based on client feedback, while keeping the creative spark alive.
• Execute Flawlessly: Plan and schedule posts across various platforms, ensuring seamless rollouts.
• Polish Your Craft: Dive into video editing, graphic design, and motion graphics to create content that stands out in a crowded digital space.

What You Bring to the Table:

• Proficiency in Photoshop, Canva and CapCut is required. Knowledge of Adobe Illustrator, After Effects, and Premiere Pro is a plus.
• You can handle tight deadlines with ease and deliver quality work every time.
• Creativity with a purpose—you know how to align ideas with marketing objectives.
• Excellent interpersonal skills to collaborate and communicate effectively.
• Exceptional organisational skills and a keen eye for detail.

To Qualify for the Role:

• Fluent in English
• Proficiency in Malay or Mandarin is considered a plus.
• Polytechnic or University students (Local or Private) studying in relevant fields

Interested in making an impact on small businesses in Singapore?
Contact us for more information!

Job Types: Full-time Internship

Duration: 3-6 months

Salary: $1000 to $1500 per month

Benefits:

• Flexible Schedule: Maintain work-life balance with adaptable working hours.
• Hybrid-Remote Role: Work both remotely and in-office for a balanced and productive experience.
• Professional Development: Gain practical experience, enhance your skills, and build a strong foundation for your career.
• Career Advancement: High-performing interns may be considered for a full-time role, subject to performance and eligibility.

Wachsman – An introduction

Ever wanted to know what it takes to create the next tech unicorn? Have you ever been curious about how artists, musicians, and athletes are revolutionising creator economies through NFTs? With cash on the way out, why are some countries opting for crypto as legal tender versus adopting mobile payments?

Every industry as we know it today is undergoing seismic change. Join the charge to lead the revolution against the ordinary.

As Wachsman ventures and expands in Asia, we are looking for bright and entrepreneurial interns to be a part of our pioneering team. We recruit top talent: thinkers and strategists who are unafraid to break with the norm and who thrive on joining up surprising concepts, who are restless in the pursuit of creative thinking and transformational strategy.

The Opportunity

At Wachsman, we are not like the other agencies. We wholeheartedly believe that the future of the industry lies in the young and new generation entering its force, not solely on the wisdom and experience of its senior executives. Communications is changing at such an exponential rate, that what we know and how we practice today, could be potentially obsolete in the near future.

That’s why we need your help. As the defining agency of our generation, Wachsman is seeking like minded and fearless individuals to change, shape and evolve our industry.

What you’ll do and learn

As a part of this internship, you will be able to attend client meetings, develop new ideas, conduct analytics and generate insights, participate in new business development and be an active member of Wachsman’s fearless team in Asia Pacific as it seeks to transform the industry.

Job Description

We are looking for bright and bold communications executives to be a part of our growing team. You will not be afraid to roll-up your sleeves and gain experience not just in working in communications but being part of shaping industries of the future.

PR, Media & Strategic Communications

• New business research and intelligence
• Social media and digital campaigns
• Developing proposals and inputting into strategy
• Editorial writing and media relations
• Integrated marketing
• Influencer engagement

Requirements

• Willingness to learn
• Diligent and detail oriented
• Strong work ethic
• Unafraid to break the norm
• Unafraid to speak up

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023, and in 2024, we've been awareded 2nd place on the E50, jointly organised by The Business Times and KPMG in Singapore. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As the Social Media Engagement Lead, you will report to the Senior Customer Service Manager and play a pivotal role in developing and enhancing audience engagement, satisfaction, and loyalty.

You will lead social media moderation teams, oversee strategic initiatives to improve engagement, and protect the brand’s reputation on social platforms. Working cross-functionally, you will collaborate with Product, Marketing, Creative, and Supply Chain teams to ensure a seamless and impactful customer experience.

Key Responsibilities

Social Media Moderation Leadership

• Develop and maintain engagement guidelines, response templates, and moderation policies.
• Monitor brand sentiment and guide the moderation team in fostering a brand-driven environment.
• Strategize responses to audience feedback, ensuring alignment with brand values.
• Establish crisis protocols to address issues such as PR challenges or guideline violations.

Audience Engagement

• Actively engage with audiences by responding to and promoting audience comments and submitted content.
• Implement strategies to grow audience interaction and align narratives with marketing campaigns.
• Encourage audience interaction to foster brand engagement and a sense of community.

Customer Support

• Address escalated customer complaints and issues on social platforms.
• Enable and ensure moderators provide accurate product and policy information to audiences.

Analytics and Reporting

• Use social listening tools to monitor and report on sentiment and engagement trends.
• Generate actionable insights through regular reporting to refine engagement strategies.

Cross-Functional Collaboration

• Partner with marketing, product development, and other teams to address systemic challenges and improve user experiences.
• Collect, analyze and share feedback from the audience to enhance products and engagement strategies.

Indirect Team Management

• Lead and support social media moderators, offering guidance, feedback, and performance evaluations.
• Assign tasks, ensure team coverage, and deliver training programs to maintain high standards.

How You’ll Succeed

Maneuver is an OKRs, KPIs, & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company. These may include:

1. Streamline Response Processes: Establish and maintain efficient processes for addressing customer inquiries, complaints, and feedback via social media channels.
2. Manage Service Performance: Set and achieve key performance indicators (KPIs) to ensure timely, high-quality responses to customer concerns, meeting and exceeding high-performance benchmarks of the industry.
3. Promote Brand Goals: Foster positive interactions with customers to turn complaints and inquiries into opportunities for building brand loyalty and advocacy.
4. Enhance Knowledge Sharing: Collaborate with the customer service team to ensure consistent messaging, providing them with updated FAQs, product information, and escalation protocols.
5. Monitor Sentiment Trends: Regularly analyze customer sentiment and feedback from social media platforms to identify recurring issues and recommend actionable solutions.
6. Develop Training Programs: Provide ongoing training for customer service representatives in social media engagement best practices to improve efficiency and professionalism.
7. Implement Escalation Frameworks: Design and maintain a robust escalation process for handling high-priority or sensitive issues raised on social media platforms.
8. Optimize Cross-Team Communication: Work closely with the product, marketing, and operations teams to address systemic issues highlighted through customer feedback on social media.
9. Measure and Report Metrics: Track and report on customer satisfaction, resolution rates, and issue trends to identify opportunities for improving the customer experience.
10. Support Crisis Management: Act as a key point of contact for managing public-facing customer service responses during crises or high-stakes situations, ensuring consistency and professionalism.

Your Experience

• At least 5y exp. in Social Media Community Management with 2 years in a leadership role, managing online communities with a focus on driving engagement, handling feedback, and maintaining brand reputation.
• Proven experience leading a social media moderation team, ideally across multiple platforms (Facebook, Instagram, TikTok).
• Experience working cross-functionally with marketing, customer service, and other internal teams to ensure social media strategies align with broader company goals.
• Successful experience training, managing, and coordinating remote teams, as your customer service and moderation work is handled externally.
• Ability to train, mentor, and motivate a team of moderators, ensuring alignment with brand guidelines and service level agreements (SLAs).
• Data oriented with experience tracking, analyzing, and reporting on engagement metrics, sentiment analysis, and content moderation accuracy to drive continuous improvement.
• Can demonstrate a creative approach to community engagement, with a strong understanding of how to create compelling and interactive responses and activities.

Desirable Traits

• A degree in Marketing, Communications, Public Relations, Journalism, or a related field is preferred.
• Social media certifications (e.g., from Facebook, Google, or HubSpot) are a plus but not mandatory.
• Experience working with premium B2C and/or D2C brands, particularly in industries like health, wellness, or beauty, to understand how to communicate effectively with different audiences.
• Familiarity with mass-market brands, understanding how to scale community engagement to broader audiences.
• Enthusiasm for social media platforms, with a keen interest in staying up-to-date on the latest trends and best practices, especially in the wellness and beauty industries.

Bellow is looking for a Digital Media Intern to can support us with multi-media and design tools such as typography, design (static + interactive), illustration, photography, and videography to get your message across.

Responsibilities

• Develop content marketing and brand strategies to reach out to the targeted audience using all marketing channels.
• Manage the brand image and presence, create compelling content and stories on all digital and social media platforms.
• You will be tasked to support other content management duties such as website and app copywriting, production of marketing collaterals, events, and press releases.
• Design work includes storytelling videos, design banners, blog posts, social media posts, etc to be used for marketing purposes.
• Brainstorm and suggest new and innovative ways to strengthen marketing, sales, and customer engagements, including new channels to develop a presence in.
• Watch the latest shows ahead of their release and have a constant pulse on trending topics online to create content that drives fan engagement
• Analyze performance reports and utilize data to support the conceptualization of social assets

Basic Requirements

• Able to use multimedia software such as Adobe Creative Cloud, Final Cut, Etc (The ability to edit simple videos is a bonus)
• Basic command of English – both written and verbal
• Bilingual is a bonus
• Strong collaborative mindset – the ability to work with other team players across multiple projects.
• Positive Attitude :)
• Learning through the process is better than not learning anything

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Social media Marketing:

• Curate creative ideas and generate engaging video content for different social media platforms.
• Create daily content on our Tiktok, Instagram and other social media accounts
• Utilise your video editing skills to produce high-quality content that resonates with our target audience and drives engagement.
• Plan, curate, and execute the media calendar, ensuring timely and consistent content delivery across all platforms.
• Build and manage the communities, respond to comments
• Other ad hoc tasks

Requirements:

• Creative and Familiar with Creation and Edition of engaging short videos for social media video marketing purpose.
• Strong communication skills and the ability to work well independently and in a team
• Proficiency in Adobe suite (Word, Excel, PowerPoint) and video editing software
• Understand social media platforms and digital marketing trends.

Come onboard as a Manager, Social Media and play your part in shaping the Marketplace Experience for Singapore.

Summary

Develop and lead the social media strategy to support marketplace experience objectives, enhance customer engagement, and ensure consistent communication aligned with the brand’s voice and service guidelines.

Key Responsibilities:

Strategy & Alignment

• Develop and implement a cohesive social media strategy to enhance customer, vendor, and rider experiences
• Align social media goals with service initiatives to maintain consistency in communication and messaging across all channels

Customer Engagement

• Manage social media interactions by responding to inquiries (where needed), resolving complaints, and fostering positive relationships through meaningful conversations
• Oversee online communities to encourage engagement and maintain a positive brand sentiment
• Work closely and manage performance metrics for the regional customer service team to ensure they are always equipped with adequate knowledge and resources to resolve any concerns that may arise

Monitoring & Insights

• Monitor social media channels for feedback, ensuring prompt responses to issues and queries
• Track and analyze customer sentiment, comments, and feedback to provide actionable insights for improving products, services, and experiences

Crisis Management

• Act as the first point of contact for social media crises or escalations, ensuring timely and effective resolution
• Collaborate with the service teams to handle sensitive or negative interactions appropriately

Collaboration & Integration

• Partner with marketplace experience leadership to refine strategies that enhance customer, vendor, and rider journeys across social platforms
• Integrate social media activities into broader marketplace experience improvement plans for seamless execution

Performance & Reporting

• Analyze social media interactions to identify key touchpoints and create a seamless journey for stakeholders
• Report on key experience metrics and recommend improvements based on social media trends and data insights

Company Description

W Labs is a global media and technology company that specializes in the recreation and entertainment industries, with a strong partnership network across North and South America, the Middle-East and Africa, Asia, and Europe. We have a lot of experience with the entire digital marketing space: KOL & Influencer activities, content and video production, social media and community management, online & offline events, website promotion and branded content, convention/events and booth design, etc.

Role Description

This is a social media management internship located in Singapore. The candidate will be primarily responsible for assisting the community management team with account management across all our international clients and agency partners for projects.

Qualifications

· Excellent interpersonal skills, including empathy and conflict resolution

· Effective planning, organization, and time management skills and analysis/assessment capabilities

· A strong work ethic that includes a “get the job done” attitude

· Open and willing to learn new things and take on new projects and tasks

· Facilitate and manage projects from inception to completion with cross-functional teams including, but not limited to: Creative, Content Production, Social Media, Influencer Marketing, Event Management, Sponsorship Sales

· Knowledge of social media platforms and messaging tools

· Ability to work independently and collaboratively in a fast-paced environment

· Experience in the gaming or esports industry is a plus

· Ability to speak Mandarin or Korean is preferred

Responsibilities

· Stay informed of industry trends, emerging platforms, and community management best practices to ensure the community’s continuous improvement and growth

· Providing day-to-day support and coordination of all activities with internal teams

· You will learn the entire project lifecycle - from project initiation and planning to delivery of the project on time, within budget

· Organize - in terms of set up and scheduling - internal meetings and manage internal meeting notes and team next steps

· Work with the agency partners to ensure timely delivery and due diligence

· Develop relationships with teams internally, clients & partner agencies

· Assist with management, quality assurance and delivery of all final campaign assets

· Track deliverables against scope of work or estimate

Key Responsibilities:

• Global Market Strategy Formulation:

Develop and implement targeted digital media marketing strategies based on regional market characteristics to enhance brand awareness and market share. Focus on utilizing social media platforms such as Facebook, Instagram, TikTok, and little red book for global promotion, particularly in Southeast Asia and other overseas markets.

• Cross-Cultural Communication and Collaboration:

Work closely with the supply chain team in Mainland China and Shanghai LOWA TECH Co., Ltd to ensure smooth supply chain operations. Gain a deep understanding of Chinese market trends and consumer demands, leveraging cross-cultural skills to facilitate seamless communication among all parties.

• Business Travel and Supplier Management:

Occasionally travel to various regions in China for business negotiations. Establish and maintain good relationships with Mainland suppliers to ensure product quality, cost-effectiveness, and alignment with global marketing strategies.

• Social Media and Content Collaboration:

Collaborate with key opinion leaders (KOLs) on CHINA Mainland social media platforms (such as Weibo, WeChat, Douyin, and little red book ) to promote brands and products. Develop social media marketing strategies tailored to the Mainland market to increase brand awareness and engagement.

• Data Analysis and Optimization:

Use data analysis tools such as Power BI to monitor the effectiveness of marketing activities across platforms. Adjust strategies based on data feedback to maximize return on investment (ROI).

• Creative Design and Visual Presentation:

Proficiently use design software such as Photoshop (PS) and Illustrator (AI). Create visually appealing and impactful marketing materials to attract different audiences.

Preferred Qualifications:

• Minimum a degree in Mass Communication / Advertising / Marketing
• Cultural Insight and Cross-Cultural Communication: Have a deep understanding of Chinese culture and be proficient in cross-cultural communication, able to seamlessly integrate and collaborate with Mainland supply chain teams and international teams.
• Extensive Digital Media Marketing Experience: Have significant achievements in digital media marketing, demonstrating the ability to enhance brand influence using various digital tools and platforms, including Facebook、Instagram、TikTok and little red book .
• Data-Driven Decision Making: Possess excellent data analysis skills and be able to formulate precise, data-based market strategies to drive growth and efficiency.
• Design Proficiency: Have high-level skills in design software and be able to independently create high-quality, creative marketing materials that attract and convert target audiences.
• Fluent English Communication: In addition to fluent Chinese, possess excellent English communication skills to facilitate seamless collaboration with international teams and stakeholders, ensuring coherence in global marketing efforts.

SCOPE

Reporting to the Director of PR and Marketing, the incumbent will lead the planning, execution and optimisation of the hotel’s online/social media marketing efforts. He/she will take the lead in the promotion of each internal brand/outlets, products, campaigns, events and services of the company through Omni social media channels and assets.

The ideal candidate should be well-versed in the concepts surrounding social media and digital marketing and how the Internet can become a strong asset to securing growing revenue. He/She will be social media, tech-savvy and intuitive with great ideas to reinforce our marketing campaign. The candidate must be abreast with social media trends as well as successful case studies and learning journeys of competitors and similar businesses.

OVERALL OBJECTIVES

• Assisting in the formulation of strategies to build a lasting social/digital connection with stakeholders
• Planning, monitoring and sustaining the company’s presence on social media through a curated calendar of engaging and compelling social media posts and social media activation
• Leads the identification, formulation and launching of optimized online/social advertisements to increase the company’s brand awareness across digital and social assets.
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, You Tube, LinkedIn, Twitter) as well as explore new and ones Tik Tok, Weibo, WeChat etc.
• Prepare online newsletters, EDMs and promotional emails and organize their distribution through various channels
• Lead internal photography and videography projects and arrangement for sales & marketing
• Other ad-hoc duties as assigned

REQUIREMENTS

• Proven working experience of 1-2 years in social media marketing and/or social media management.
• Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
• Demonstrable social networking experience and social analytics tools knowledge
• Adequate knowledge of web design, web development, CRO and SEO
• Knowledge of online marketing and a good understanding of major marketing channels
• Positive attitude, detail and customer-oriented. Able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
• Excellent verbal and written English language skills
• Diploma in Communications, Marketing, Business, New Media or Public Relations