Job Title :Chief Underwriting Officer , APAC

Location: Singapore

The Opporunity :

The Chief Underwriting Officer (CUO) for the Asia Pacific region is responsible for leading the underwriting function and development of Underwriting Strategies across Retail and Commercial segments to ensure profitable growth and Insurance Risk management across all lines of business across the region. This role is responsible for developing and implementing underwriting policies, guidelines, and standards while ensuring alignment with the company's overall strategic objectives. The APAC CUO works closely with and must effectively influence country, regional and global leadership teams to drive innovation, enhance underwriting capabilities, and maintain a robust Insurance Risk management framework.

Key Responsibilities

• Strategic LeadershipDevelop and execute the underwriting strategy for the Asia Pacific region, aligned with global objectives in conjunction with local Business Units
  Provide thought leadership on market trends, competitive landscape, and emerging risks.
  Foster a culture of continuous improvement and innovation within the Regional and Business Unit underwriting teams.
  Effectively influence all stakeholders and lead the Underwriting function across the region
  
• Underwriting PerformanceOversee regional portfolio performance, trends and emerging Insurance Risks
  Work with countries to develop leading Pricing and Underwriting practices including best practice capabilities from across the Region and Group, ensuring clear articulation of pricing guidelines, including ensuring that tools are fit for purpose, used appropriately and pricing is monitored effectively with insights derived and actions taken
  Oversee design & implementation of rating tools & methodologies.
  Monitor financial performance and adjust strategies to ensure profitability.
  Manage the region’s underwriting portfolio steering to achieve balanced and profitable growth.
  Provide regular reports and updates to senior management on underwriting performance and market conditions incl Underwriting and Pricing view of performance, difference to financial (reserving view) and assessment of actions in place to address gaps to plan
  
• Underwriting GovernanceOversee the development and implementation of underwriting policies, guidelines, and standards. Set framework for underwriting decisions in the region including authority grants, referrals, technical reviews and oversees technical infrastructure in APAC working closely with countries.
  Establish event identification, risk assessment, risk response, control activities & monitoring of the business operations for which position is accountable.
  Oversee the adherence to the Underwriting governance and control framework
  
• Operational ExcellenceLead, mentor, and develop high-performing underwriting teams
  Work with the country CUOs to create a regional underwriting community, building capability and driving an underwriting culture within APAC.
  Work with Business Unit leadership to ensure investment and support of strong technical capabilities relative to the scale and complexity of country portfolios.
  Implement best practices and underwriting tools to enhance efficiency and effectiveness.
  Drive the use of data analytics and technology to support underwriting decisions and strategies.
  
• Stakeholder EngagementCollaborate with country, regional and global leadership teams to align underwriting practices with overall business objectives
  Build and maintain strong relationships with brokers, clients, and other key stakeholders.
  Represent the company at industry events and forums to enhance brand reputation and market presence.
  Aligns Zurich’s propositions with those of strategic partners.
  

Qualifications, Skills and Experience :

• Bachelor’s degree in Business, Finance, Insurance, or a related field; MBA or professional insurance designation (e.g., ACII, FCII) preferred.
• 20+ years of underwriting experience, with at least 5 years in a senior leadership role.
• Depth of experience across commercial and retail businesses and in emerging markets (Asia preferred)
• Strong track record in portfolio management including experience with turnaround portfolios as well as capturing growth opportunities.
• Globally minded, strategic leader with demonstrated agility to set underwriting direction to meet short-term needs while aligning with long-term objectives.
• Strong understanding of laws, trends, and regulatory requirements and the implications they have on our insurance offerings
• Robust understanding of reinsurance structures and actuarial concepts
• Ability to manage complex strategic challenges whilst quickly dropping into execution to facilitate emerging market BU development.
• High level influencer with a strong externally oriented perspective
• Strong communicator and people leader with ability to build and lead high performing teams across diverse environments
• Proficiency in underwriting software and data analytics tools.
• Strong negotiation and relationship-building skills.
• Fluency in English

• Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
• Working Location: Dahlia Park (nearest MRT Tampines East) | West Coast Road
• Salary Range: $2600-$2900

Responsibilities

• Providing operational support to clients, and to site team.
• To assist the Reporting Officer in the operation and administrative works:
• Updating work schedule;
• Renewal of licenses with government and statutory board;
• Process enquiries/ feedback and remain highly contactable for clients.
• Defect list and fixing date of inspection and closing summary of defect list and appointment dates.
• Process security pass, access card/carpark, bicycle label.
• Process deposits and refunds.
• Follow quality assurance procedures including cleaning, security, repairs, maintenance, painting, air-conditioning, fire-protection, lifts and emergency procedures.
• Ensure compliance of PDPA when developing and implementing. policies and processes for handling personal data.
• Ensure the cleanliness of the estate daily.
• Conduct scheduled checks and inspection, escalate irregularities to management and to clients.
• Review and recommend replacement/improvement plans for managed sites.
• Ensure building statutory requirements are complied.
• Provide essential customer service support to the residents and owners.

Requirements:

• Relevant Experience
• Diploma in Building & Estate Management / Building Services or equivalent

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Responsibilities:

· Transform the BU Investment (Asset Owner) sub-function for AIAS to enable the next generation analytics and solutioning through implementing new analytics modules, measuring, monitoring and reporting in the new investment system.

· Design the internal analytics and monitoring reporting from Asset Owner perspective to enable strategic discussions to enhance competitiveness of our insurance product as well as new product development.

· Support the company wide strategic asset allocation and tactical asset allocation process to optimize investment outcome and enhance asset and lability management

· Lead the implementation of investment analytics/monitoring and reporting system in AIA Singapore

· Act as the subject matter expert of investment performance analysis and portfolio analytics to support management reporting and performance attribution

· Co-lead the annual strategic planning exercise for assets and investment division for the planned period

· Drive better investment performances through regular and frequent discussions and reviews with external fund managers including AIAIM, focusing to ensure investment requirements are met and risk-adjusted investment returns are optimized

· Enhance the management information reporting to all committees such as Investment Committee (IC), EXCO, Product committee, as well as AIA SG Board meeting based on the information provided by external asset managers and Group Centres of Excellence.

· Set mandates and benchmarks for all the Company’s Investment portfolios and monitor execution of all mandates to ensure adherences to all MAS as well as internal limits and investment requirements

· Provide analytics of investment solutions to enhance risk adjusted returns and optimize asset and liability positions to support insurance product development

· Facilitate investment governance and control including monitoring SAA/TAA, investment risk limits, investment/portfolio mandate monitoring and all internal control assessment

· Facilitate monthly investment sign-off to support month-end closing and regular regulatory filing to external parties and regulators

· Responsible for portfolio analytics to support performance measurement and review against benchmarks, investment solutioning and investment analysis.

· Perform gap / impact analysis relating to AIA Investment Governance Framework updates and regulatory notices to ensure the Company’s smooth transition to the new requirements

· Work with Group Investment Middle Office/Legal & Governance to enhance and improve the investment system infrastructure to enable more comprehensive analysis.

· Share the responsibility of ensuring the adherence to AIA Investment Governance Framework, while strengthening the control environment (as 1st Line of defense) and to facilitate the governance, risk and compliance culture, together with 2nd and 3rd Line of defense at AIA Singapore

Requirements:

· At least a bachelor's degree in business administration, finance, financial engineering, data analytics, statistics, math, economics or actuarial science. Masters degrees and/or additional professional qualifications such as CFA preferred.

· Collaborative, communicative, and strong team player is a must.

· Passion of the investment and capital market area is a must

· Minimum of 10 years of relevant experience in the Investment or Insurance industry. Additional investment performance reporting / risk analysis experience will be an advantage

· Knowledge on regulatory and economic capital metrics, investment management

· Strong critical thinking and analytical skills; accuracy and detail orientated; excellent communication skills; able to articulate and verbalise thoughts, ideas and reasoning

· Familiar with Aladdin, Bloomberg PORT/AIM and MS office application.

· Highly self-motivated with ability to multi-task.

• Conform to and enforce policies, procedures & rules, and regulations as laid down by Accor and the Hotel to achieve the highest levels of uniformity and guest service
• Directly report to the Assistant Safety and Security Manager / Safety & Security Manager
• Responsible for maintaining the highest level of security within the Hotel at all times whilst on duty
• Protect all guests’ patrons and employees of their belongings
• Ensure the Hotel’s property is well protected
• Take charge of the Hotel Security during duty hours
• Responsible for securing all hotel properties, staff, and clientele following the procedures as stipulated in the security manual
• Enforce the Hotel’s Rules and Regulations
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values
• Record details of significant incidents and activities in the logbook during his shifts
• Ensure all Lost and Found properties are recorded in the Security Management System, hand them over (non-valuables) to the Housekeeping Department as soon as possible, and keep the Duty Manager informed
• Maintain a Hotel Logbook on incidents, complaints, etc., and refer them, if required to the appropriate department for follow-up action

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

The Youth Guidance Officer position offers an exciting opportunity to make a meaningful impact on the lives of adolescents who have faced trauma and neglect.

In this role, you will provide essential support and guidance, fostering a safe and nurturing environment for residents. This position requires individuals with experience in youth mentorship, a compassionate approach to crisis management, and a commitment to helping young people navigate their personal challenges.

If you are passionate about empowering at-risk youth and want to be a positive role model in their journey toward healing and growth, this is the perfect opportunity for you!

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Compliance Processing Officer

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2600 - $3000 + AWS + VB
• Location: Clarke Quay

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

This role is supporting the company’s compliance program and services, including Halal Conversion and Management, Training, and Inspection/Audits. These positions require a combination of independent project work, compliance monitoring, and client-facing activities. Responsibilities include performing periodic audits, investigations, and hands-on service delivery, while also contributing to service development through a mix of on-the-job learning and formal training.

Responsibilities:

• Prepare detailed audit and investigation reports that highlight areas of non-compliance and associated risks.
• Document all compliance activities using designated checklists and databases according to company policies and workflows.
• Conduct timely follow-ups with clients, close audits efficiently, and ensure findings are resolved.
• Perform compliance audits and monitor various Halal operations.
• Maintain and organize both electronic and hard copy files and records.
• Prepare and process documents for submission to relevant authorities, ensuring timeliness.
• Continuously engage and communicate with clients and authorities as necessary for applications.
• Monitor audit activity schedules and provide thorough follow-up, including reviews of client corrective actions.
• Provide administrative support and contribute to project committees.
• Communicate proactively with clients via phone, email, and face-to-face meetings to gather feedback and information.
• Undertake any other assignments and tasks as required.
• Any other assignments and tasks given

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Mon - Fri, 9am to 6pm

Work Location: Eunos

0.5-month completion bonus

Job Summary:

The person will conduct agency reviews and trend analysis to identify potential gaps and areas for improvement, and implement enhanced framework for the distribution reps so that they can conduct proper sales advisory processes for their policyholders and provide them with quality advice and suitable recommendations.

Job Description:

• Provide support for day-to-day operations by assisting in the team’s functions
• Assist in monitoring competency standards required of supervisors and representatives to ensure alignment with regulatory and industry guidelines
• Ensure timely reviews and follow up with representatives on cases triggered by Company approved monitoring system, and information via other sources reported to the department
• Assist in developing and implementing communication plans on competency standards
• Engage and coach representatives and supervisors in areas of sales activity, quality of sales / sales management, and training needs as and when required
• Perform trend analysis to detect potential sales advisory and market conduct risks
• Address all queries and concerns from various internal and external stakeholders
• Assist in the execution of special projects / initiatives
• Updating of SOPs and internal guidelines when required
• Perform other work as required to meet business needs
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Degree Holder in Banking/ Business/ Finances/ Accounting fields.
• 1-2 years of compliance / audit experience in Financial Services or Insurance industry
• CMFAS qualification (M5, M9, M9A and HI) would be an advantage
• Proficient in MS Office (Excel, Word, Outlook and PowerPoint)
• Strong interpersonal, customer service and communication skills
• Meticulous, professional, able to work well independently and as a team
• Committed and able to interact well with all levels of staff

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Customer Service Executive (Ocean Freights)

• 5 days 8:45am - 6pm
• work on Saturday once in every 3 months (9:30am - 12pm)
• S$2,500 - 3,200 (Depends on Experiences)
• (Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/ Transhipments / D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Work hours: Mon - Fri, 9am to 6pm

Location: Commonwealth

Job duties:
- Different facets of claims processing as assigned
- Management of claims to ensure timely processing to meet the agreed SLA.
- Adjudicate assigned claims with accuracy and approve claims that are within given authority limit.
- Ensure all queries are timely responded.
- Work closely with insurers/ corporate clients/ customers on claims matters/ enquiries/ complaints.
- Other ad hoc duties as assigned.

Requirements:
- Candidates must possess at least Diploma/ Advanced/ Higher/ Graduate Diploma/ Professional Degree in any field.
- At least 1 year or working experience in related field.
- Proficient in MS Office.
- WiIlling to learn new skills/ knowledge.
- Self motivated individual with strong sense of responsibility.
- Resourceful with strong problem solving skills.
- Good team player and service oriented.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/9936

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Salary : $2,500 - $3,300
Location: Buangkok
Working hours: 4 days (Monday - Sunday) rotating shift

• Day Duty shift - 7.30am to 7.30pm
• Night Duty shift - 7.30pm to 7.30am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Manage Customer Requests:

  First point of contact for customers regarding Sales Support requests:

• • Handle information, documentation, questionnaires, enter CRM cases regulatory/quality requests and follow up including reminders.
  • Handle incoming communication (telephone calls, mails, requests, …), forward messages to the right people according to priorities, secure follow-up and check deadlines.
  • Interact with internal functions at local and HQ level to ensure required support.
  • Handle all sample requests and follow-up.
  • Coordinate and follow-up all customer complaints to ensure resolution and closure in best delay- I-CCR tool.
• Provide Administrative Support
  • Screen, prioritize and retrieve relevant information to support the Sales team.
  • Manage Sales Contract, Document Signatures (DSM side), contract storage and annual contract pricing quotation creation when required.
  • Local Microsoft Office Teams Folder maintenance (where needed).
  • Contribute to projects implementation including regional ones.
  • Attending internal meetings (when required).
  • Co-ordinate rebate approval (when required).
  • Review and analyze forecast.
  • Support in CRM use and data hygiene.

• System Support
  • Support new Accounts setup and maintenance in SAP via QUADS
  • Support and onboarding customers to DSM Customer Portal.
  • IBP forecast
  • Sales data in NWP/Power BI

• Take initiative in manager’s absence

Compliance Processing Officer

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2600 - $3000 + AWS + VB
• Location: Eu Tong Sen St ( Near Clarke Quay MRT )

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

This role is supporting the company’s compliance program and services, including Halal Conversion and Management, Training, and Inspection/Audits. These positions require a combination of independent project work, compliance monitoring, and client-facing activities. Responsibilities include performing periodic audits, investigations, and hands-on service delivery, while also contributing to service development through a mix of on-the-job learning and formal training.

Responsibilities:

• Prepare detailed audit and investigation reports that highlight areas of non-compliance and associated risks.
• Document all compliance activities using designated checklists and databases according to company policies and workflows.
• Conduct timely follow-ups with clients, close audits efficiently, and ensure findings are resolved.
• Perform compliance audits and monitor various Halal operations.
• Maintain and organize both electronic and hard copy files and records.
• Prepare and process documents for submission to relevant authorities, ensuring timeliness.
• Continuously engage and communicate with clients and authorities as necessary for applications.
• Monitor audit activity schedules and provide thorough follow-up, including reviews of client corrective actions.
• Provide administrative support and contribute to project committees.
• Communicate proactively with clients via phone, email, and face-to-face meetings to gather feedback and information.
• Undertake any other assignments and tasks as required.
• Any other assignments and tasks given

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Islandwide
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Responsibilities:

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Islandwide
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Responsibilities:

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

· Responsible in dealing with overdue payments collection

· Min Diploma holder

· Min 1 Year experience working in a customer service/ Credit collection position within banking industry

· 1 Year Contract – Extendable/ Convertible

· Basic Salary up to $ 3500 + Discretionary Bonus / CBD

Key Responsibilities:

· Reach out to customers through calls and email to remind customers to regularize their accounts.

· Arrange site visits to clients’ business premise to establish business presence and payment reminder.

· Able to achieve daily productivity in terms of call attempts, contacts and promise to pay by customers

· Provide customer with clear and accurate information including outstanding balance, due amount and due date.

· Maintain and update all dunning and site visit records factually and timely into collections system

· Ability to provide exceptional customer service by addressing inquiries, concerns, and disputes promptly and professionally

· Other ad hoc duties as and when required

Job Requirements:

· Min Diploma holder

· Min 1 Year experience working in a customer service/ Credit collection position within banking or finance industry

· Good interpersonal and communication skills

· Ability in conversing in Chinese to deal with Chinese stakeholders

· Positive and keen learning attitude

How to Apply

Interested candidates kindly send your resume over to me at [email protected]

and attention to Celine Lee (R1982802) with the position title stated above. Alternatively, you may reach out to me via whatsapp at +65 8869 8708

I regret to share that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Celine Lee

EA Licence No. 11C5502

Registration No. R1982802

Job Summary:

• Accounts Receivable (AR) and Revenue activities
• Journal recordings and analysis
• Data Maintenance
• Support Audit, Month End / Year End Closing activities

Job Responsibilities:

• Prepare journals for debit/credit notes, send generated debit notes to requestors
• Support for trade invoice interface errors
• Prepare forms for trade system related errors or maintenance
• Advise car codes to requestors
• Support in audit requests from auditors
• Extract and prepare expense reports from SAP
• Any other tasks as assigned

Requirements:

• Good team player and able to work independently
• Willingness to learn, good attitude, meticulous and work with sense of urgency
• Accounting system knowledge SAP is a plus

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Regional Data Privacy Officer – Asia (VP Level)

Industry: Financial Services

Remit: Asia Pacific

Location: Singapore

Ideal profile: 8-10+ years of relevant experience in data privacy

As the Regional Data Privacy Officer for Asia, you will play a vital role in ensuring compliance with local data privacy laws and alignment with group-wide policies. In this VP-level position, you will be responsible for establishing, implementing, and monitoring data privacy practices and policies, acting as the primary contact for privacy-related matters in Asia.

Key Accountabilities:

• Ensure that company policies comply with local data privacy laws and group policies.
• Serve as the primary point of contact for data privacy issues.
• Develop and update data privacy policies, guidelines, and procedures, consulting with relevant stakeholders.
• Lead and/or participate in responses to data privacy incidents.
• Conduct data privacy self-assessments to identify gaps and implement remediation actions.
• Oversee the data privacy impact lifecycle, including cross-border data transfers.
• Design and implement training programs for staff involved in data handling and processing.
• Foster a culture of data privacy and compliance across the organization.

Experience & Qualifications:

• 8-10 years of experience in data privacy and protection, specifically within financial services.
• Proven experience operationalizing data privacy initiatives.
• Strong knowledge of local data privacy laws across multiple jurisdictions, such as PDPA, PDPL, PIPL, and Personal Data Ordinance.
• Background in legal, audit, or risk management is a plus.
• Professional certification in data privacy (e.g., CIPP/A/E, CIPM, CIPT) is preferred.
• Excellent verbal and written communication skills, with a strong attention to detail.

Compensation

Salary Competitive, depending on experience

SLOANE SHOREY

Risk | Compliance | Intelligence | Investigations

www.sloaneshorey.com

We partner with leading organisations to attract and retain highly skilled professionals in compliance, risk, intelligence and investigations.

Our clients include tier-1 corporations from Asia, Europe, and the US, as well as global law firms and specialist consultancies, operating across sectors including aerospace & defense, aviation, banking & financial services, data centres, engineering, manufacturing, and technology.

Established in Singapore in 2017, we execute assignments across Asia and beyond.

Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307

Job Description

• To perform all functions related to the Executive Floor operation and guest relations to create and upkeep a pleasant experience for guests by rendering warm and personalized services at all times.
• Assign rooms for VIPs, EC guests and preferred corporate guests and liaise with Front Desk for efficient control of rooms.
• To perform check-in/check-out duties at the Reception.
• Attend to all guests’ enquiries and requests on hotel facilities / services, tourist information / tours, self-service launderette, photocopy service, foreign currencies, provision shop, community workshops and so on.
• Check and ensure all assigned rooms are prepared according to the Hotel’s standard and all necessary amenities and guest supplies are properly extended. Greet and welcome guests upon arrival and bid farewell upon departure especially in the lobby and at the main entrance.
• Carry out pre-arrival activities which includes, but not limit to, preparing welcome letters for VIPs and Executive Club guests, issuing meal and welcome drink coupons, efficient room assignment, charge Non-Refundable Deposit bookings, check correspondences are attached accordingly.
• Escort guests for check-in at the reception counter or check-in VIPs or preferred corporate guests in room.
• Highlight the main perks to guests and promote in-house facilities.
• Ensure smooth operations during the breakfast and cocktail hours which include the following:
• - Liaise with F&B Department to ensure that breakfast and bar are ready for Executive Club usage before the operational hours and all set up is done according to the Hotel’s established standard.
• - Provide services and attention to Executive Club guests during the operational hours.
• - Liaise with F&B Department for clearing the chafing dishes and other equipment.
• - Ensure that the cleanliness of the Executive Club Lounge is properly maintained.
• - Ensure all crockery, cutlery and napkins on the dining tables are properly set up based on the established standard at all times.
• Maintain, order and collect stock of F&B items for operation.
• Prepare room inspection report, daily duties / operation report and daily log books.
• Attend to guest’s enquiries and requests which may include flight confirmation and tour arrangement.
• Show rooms to potential guests.
• Gather important information of guests like birthdays, anniversary or others to create, maintain or update Guest History.
• Ensure that all problems or complaints are handled quickly, efficiently and courteously. Attend to guest’s needs personally whenever possible.
• Make courtesy calls to In-House guests daily for guest relations’ purpose and submit records accordingly.
• Obtain feedback and suggestion from guests for follow up.
• Be familiar with all emergency procedures and hotel policies.
• Report physical defects and hazards found in Hotel premises to Duty Manager.
• Perform daily due-out, extension of stay, late checkout, no-show, room and rate change based on established procedures.
• Show and sell rooms to potential guests, such as walk-in guests, and take room reservations, up-sell rooms and other products whenever possible.
• Carry out transactions, while adhering to hotel’s accounting and controlling procedure, in different modes of payment such as cash, credit/charged card, corporate account, vouchers, and post transactions accurately to ensure accountability of guest’s expenses. Prepare documents accordingly.
• Ensure that luggage of all guests is properly taken care of upon check-in and check-out.
• Count and balance cash float and perform proper handling of cash based on the established procedure.
• Handle all incoming & outgoing calls accordance to the Hotel’s standard.
• Perform other duties which may be assigned from time to time.

Job Requirements

Knowledge and Skills

i. Thorough knowledge of the Hotel, premises, surrounding areas and tourist spots.

ii. Familiarity with travel agents and VIP background information.

iii. General understanding of the Front Office and Housekeeping operations in regard to guest accommodation.

iv. Ability to communicate freely with guests. Ability to entertain and accommodate any specific needs raised by guests.

v. Ability to receive and handle all guests courteously and sincerely.

Education, Training Qualifications

GCE 'N' / ‘O’ Level

Experience

Minimum 2 years of experience in customer service

Job Description

1. Recruitment and On-boarding

• Support recruitment activities, including developing job descriptions, posting roles, screening resumes, conducting interviews, and extending job offers.
• Manage the on-boarding process to ensure a smooth integration for new hires, providing orientation and necessary documentation.
• Collaborate with HR management to refine recruitment and on-boarding processes, improving candidate and new-hire experiences.

2. Employee Relations

• Serve as a primary contact for employees, handling inquiries related to HR policies, benefits, and procedures.
• Assist in resolving employee relations issues and provide guidance on workplace concerns, promoting a positive organizational culture.
• Contribute to employee engagement initiatives by organizing activities and gathering feedback to enhance the work environment

3. Performance Management

• Support the implementation of the performance management cycle, assisting with goal setting, performance reviews, and feedback sessions.
• Work with managers to identify training and development needs for staff, facilitating access to appropriate learning resources.

4. HR Administration and Operations

• Ensure accurate record-keeping for all employee data, maintaining compliance with data protection regulations and confidentiality.
• Process HR documentation, including employment contracts, changes in employment status, and termination paperwork.
• Contribute to streamlining HR administrative processes, seeking efficiencies and improving service delivery.

5. Compliance and Policy Development

• Stay informed on employment law updates and assist in ensuring the bank’s HR practices comply with relevant regulations.
• Participate in the development and roll-out of HR policies and procedures, ensuring they are effectively communicated to employees.
• Conduct regular reviews of HR practices to ensure alignment with company policies and legal requirements.

6. Compensation, Benefits, and Payroll Processing

• Payroll Processing: Oversee the end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with local tax and labor regulations.
• Administer employee benefits programs, managing enrollment, updates, and benefits-related inquiries.
• Conduct research on benefits options and assist HR management with recommendations to ensure competitive offerings.
• Provide guidance to employees on benefits-related questions, assisting with claims and enrollment processes.

7. Mentorship and Support

• Act as a mentor to junior HR officers, providing guidance and sharing best practices.
• Assist with training new HR team members, helping them understand HR procedures and systems.
• Contribute to a collaborative HR team environment, promoting knowledge sharing and professional development

Job Requirement

1. Minimum of 3-5 years of HR experience, ideally within the banking or financial sector.

2. Strong understanding of HR processes, employment laws, and HR best practices, with a focus on recruitment, employee relations, and benefits administration.

3. Excellent communication and interpersonal skills, with the ability to engage effectively with employees and management.

4. Proactive, solution-oriented approach with a strong attention to detail.

5. Given that we are a Taiwanese bank; knowledge of mandarin is essential as the role involves preparing email correspondence and periodic reports for overseas branches and HQ in Taiwan.

6. Team-oriented with a collaborative approach and a commitment to maintaining confidentiality and discretion in handling employee information.

To take charge of technical compliance for all authorities submissions, including liaising with the relevant authorities' personnel, consultants and architects to achieve the design intent as well as meet all authority requirements. To provide technical advice and support for design staff.

• Polytechnic Diploma in Singapore or similar
• At least 2 years working experience in Singapore
• Familiarity with Singapore authority requirements, especially for redidential developments
• Sense of Responsibility and able to work as part of a team
• Organised and Methodical
• Strong proficiency in Autocad
• Photoshop and Sketch-up skills perferable
• Familiarity with MS Office

Customer Service Officer - Call Center (Banking)

Role: Shifts role (Morning and Afternoon Shifts)

Job Requirement:

• Comfortable with using computer applications and tools.
• 1 to 3 years of experience in customer-facing roles (front or backend)

Job Role and Responsibilities:

• Achieve set Customer Center targets (KPIs) while upholding service quality.
• Ensure accuracy and compliance for customer requests.
• Promote the Bank's products and services through cross-selling.
• Assist customers in transitioning to the Bank's digital platform based on their preferences.
• Uphold professional standards when interacting with customers
• Demonstrate flexibility in work deployment as needed.
• Assist Operations in managing customer requests and transactional follow-ups.
• On the job training will be provided.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Duties & Responsibilities:

• Organize monthly employee sports and recreational activities
• Develop promotional materials for employee activities, such as posters and email notifications
• Schedule interviews between candidates and hiring managers
• Prepare onboarding documents and communications for new hires
• Assist in organizing learning trips for schools to promote community engagement
• Help compile monthly training reports and track employee training hours
• Manage course registration for internal and external training, including confirmation and billing
• Participate in various ad-hoc projects to support the HR team and enhance overall HR operations

Requirements:

• 1 year of experience in HR function
• Good organizational and communication skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to work well both independently and in a team environment

Job Description:

- Responsible for the company's brand marketing planning, promotion and other related work, the development of brand marketing plan, and monitor the implementation.
- Responsible for market research, analysis, develop product strategies and programs according to market demand.
- Plan and organize landing brand promotion activities to enhance brand awareness and reputation.
- Responsible for the strategy and execution of the brand's online and offline operation activities, to explore user needs and product core values.
- Responsible for brand word-of-mouth management and crisis Public Relation handling to protect the company's brand image.
- Coordinate the cooperation of internal departments to promote the smooth implementation of projects.

Job requirements:

- College or above, majoring in marketing, advertising, media, or other related majors.
- 5 years or more experience in brand marketing planning, familiar with the Internet industry market.
- Comfortable hands-on and in excellent market research, data analysis and program development skills.
- The ability to handle crisis public relations, able to deal with brand-related emergencies in a timely manner.
- Fluent in English and Mandarin as there be frequently used with business stakeholders from China.

Key Responsibilities:

1. Operational Strategy & LeadershipDevelop, execute, and refine operational strategies aligned with the company’s growth objectives and values.
   Lead the strategic planning process and ensure smooth execution of projects across all departments, particularly with compliance, technology, and client services.
   Establish operational KPIs and regularly assess performance to ensure the organization meets its objectives efficiently and sustainably.
   
2. Team Management & DevelopmentBuild, lead, and mentor a high-performing operations team that reflects a diverse, inclusive, and respectful workplace culture.
   Develop and implement effective workforce planning, fostering professional growth opportunities and clear career pathways.
   Maintain a fair and progressive workplace by promoting inclusive practices in hiring, development, and employee engagement.
   
3. Financial ManagementOversee financial performance metrics and budgetary planning, ensuring operational activities align with financial targets.
   Identify cost-saving opportunities while maintaining a high standard of service and operational efficiency.
   Collaborate with finance teams to manage and optimize operational budgets, providing timely reporting to the CEO and board.
   
4. Process Optimization & Risk ManagementAnalyze, develop, and implement operational policies to increase productivity, streamline workflows, and enhance customer experience.
   Ensure compliance with regulatory standards, industry best practices, and internal policies to mitigate operational risks.
   Implement robust risk management practices and conduct regular audits to maintain an effective control environment.
   
5. Stakeholder EngagementBuild strong relationships with key stakeholders, including clients, regulators, and partners, to support organizational goals.
   Act as a liaison between executive leadership and operations, ensuring alignment on strategic objectives and policy implementation.
   Champion transparency and accountability across all levels of the organization to foster trust and operational efficiency.
   

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA or relevant postgraduate degree is a plus.
• 10+ years of experience in a senior operations role, with a track record of successfully scaling and optimizing operational functions.
• Strong leadership and team-building abilities, with a commitment to fair and progressive workplace practices.
• Experience in a fast-paced, technology-driven environment, with a deep understanding of regulatory requirements and risk management.
• Excellent strategic planning, financial acumen, and stakeholder management skills.

Core Competencies:

• Strategic Mindset – Able to translate strategic objectives into actionable plans with measurable results.
• People Leadership – Strong commitment to building an inclusive and diverse workplace, fostering respect and equal opportunity.
• Results Orientation – High attention to detail with a focus on achieving operational excellence and performance targets.
• Adaptability – Demonstrates resilience and adaptability in response to evolving business needs and industry changes.

Our Client, an electricity producer is currently looking for a Control & Instrumentation Technical Officer.

Location: Jurong Island And Bukom

Responsibilities:

• Carry out repair and rectification of equipment failure and malfunction. Test and recommissioning of rectified system or equipment
• Carry out the overhaul, inspection, calibration, servicing program during plant scheduled outage.
• Implement modification, upgrading, and installation plans for plant system and equipment for enhancement, availability, and reliability improvement.
• Maintains detailed work reports, spreadsheets, graphs, plots on computer-based software (Maximo, MS Word, and MS Excel)
• Assist Engineers and Technical Officers in the maintenance work
• Supervise contractors under his charge

Requirements:

• Nitec/Diploma in Electronics Engineering or equivalent
• Possesses knowledge of Instrumentation
• Preferably possesses 1 years of experience in Power Plant or Oil and Gas industry (fresh grads are welcomed)
• Self-driven, with a good working attitude and a good team player
• Is available on standby after office hours for emergency calls
• Have a safety mindset and display good workplace safety behavior.
• Be a part of the CERT team and be actively involved in emergency responses whenever called upon.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to Merries Employment LLP in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within Merries and/ or with the client(s) of Merries. If you wish to withdraw your consent, please notify us.

We regret to inform only shortlisted candidates will be notified.

Merries Employment LLP

EA Licence No: 14C7362

Posting Personnel: Kong Fong Ting
EA Personnel Registration No: R1987853