• Provide exceptional customer service, ensuring a comfortable and enjoyable lounge experience, while assisting with enquiries, special requests, and complaints.
• Support lounge operations, ensuring cleanliness, comfort, and availability of amenities such as food, beverages, and seating.
• Assist passengers with lounge access, VIP services, and any specific needs, maintaining a calm and welcoming atmosphere.
• Monitor customer feedback, collaborate with lounge teams, and adhere to safety and security protocols to ensure smooth lounge operations.

Main job description

1. Review and Process Documents for Account Opening

· Evaluate and approve necessary documentation for the creation of new accounts.

· Ensure all documentation meets internal and external regulatory standards.

2. Perform Account Maintenance Activities

· Client Communication: Engage with clients to address their queries and needs.

· Suitability: Ensure investment products and services align with the client’s profile and objectives.

· Tax Forms Processing: Manage and process necessary tax documentation for clients.

3. Verification of Client Data

· KYC (Know Your Customer): Conduct thorough KYC checks to confirm client identity and legitimacy.

· Customer Due Diligence (CDD): Perform standard due diligence to assess potential risks associated with clients.

· Enhanced Due Diligence (EDD): Conduct in-depth analysis for higher-risk clients to ensure compliance with regulatory standards.

4. Perform Adverse News Search

· Investigate and assess any negative information about clients through media and other sources.

· Analyze findings and determine any necessary actions or escalations.

5. Liaison with Customers and Relationship Managers

· Communicate and coordinate with clients for document submissions.

· Support both local and overseas Relationship Managers to facilitate smooth client interactions and documentation processes.

6. Client File Management

· Ensure all client files are accurately stored, organized, and maintained.

· Adhere to data protection and confidentiality regulations.

7. Report Preparation for Management

· Compile and prepare various reports for management review.

· Include monthly statistics, identify any irregularities, and provide insights or recommendations.

8. Participation in Regulatory and Process Improvement Projects

· Engage in projects related to regulatory changes, process improvements, remediation activities, and audits.

· Ensure compliance with new regulations and enhance operational efficiency.

9. Ad-hoc Duties

· Undertake additional tasks as needed to support the team and business operations.

Other job requirements

1. Excellent Team Player with Strong Interpersonal and Communication Skills

· Demonstrates the ability to work effectively within a team.

· Possesses strong interpersonal skills to collaborate with internal and external stakeholders.

· Can build and maintain positive working relationships across different departments and with clients.

2. Proficient in Bilingual Communication

· Exhibits excellent communication skills in both English and Mandarin.

· Able to prepare clear and professional email correspondence.

· Capable of creating periodic reports in both languages, catering to overseas branches and HQ in Taiwan.

3. Committed and Meticulous with Attention to Detail

· Shows a high level of commitment to their role.

· Possesses a meticulous nature, ensuring all work is done with precision.

· Maintains a keen eye for detail, crucial for document review, data verification, and compliance tasks.

4. Proactive Problem Solver and Liaison

· Takes initiative in identifying and solving problems.

· Actively liaises with team members across different subsidiaries.

· Follows up on tasks and issues to ensure timely resolution and progress.

5. Awareness of Risk Controls and Regulatory Requirements

· Understands and adheres to risk control measures.

· Knowledgeable about local and overseas market practices.

· Stays informed on relevant regulatory requirements to ensure compliance in all activities.

6. Ability to Participate in Ad-hoc Projects

· Flexible and adaptable to take on additional tasks as needed.

· Capable of contributing effectively to various projects, even those that arise unexpectedly.

· Brings value to project teams through relevant expertise and a collaborative approach.

Top 3 requirements that candidates must possess

1. Language proficiency in reading and communicating

2. Team player

3. Outgoing personality

Job Description

• Monitor strict compliance of “Permit to Work” system at worksite & explain the importance to workers at the time of safety talk/tool box meeting
• Coordinate Environmental Control Committee Meeting and implement all environmental control programs
• Maintain mandatory records and other documentation as required by the regulatory authorities
• Ensure compliance of operations with NEA and EHS regulations
• Prepare Site Environmental Control Report on a regular basis
• Conduct environmental control audit and investigations
• Able to maintain environmental requirements in line with OHSAS 18001:1999
• Ensure compliance with environmental regulations, develop environmental control plan, site clean-up plans & monitor their completion

Requirements

• Candidate must possess at least Diploma/Degree in Civil Engineering or its equivalent
• Candidate must be a NEA registered ECO
• Must be a registered ECMO
• Minimum 3 years’ relevant experience in Building Construction
• With FSM certificate will be an advantage
• Must have professional knowledge in law and regulations of Environment Acts

The Job:

We are seeking an Officer who will play a pivotal role in supporting the recruitment, training, scheduling, and coordination of volunteers. Aside from impact tracking, he/she also helps to ensure the smooth operations of volunteer programmes including events to enhance engagement and retention.

Key Responsibilities:

· Provide administrative support to the Programme Director and Volunteer Management team

· Maintain accurate and up-to-date records of the volunteer database and programme activities including assignments, training sessions, and community partnerships.

· Assist with budget tracking, financial reporting and volunteer impact reporting.

· Manage volunteer database and records

· Support recruitment, training, supervision, evaluation and assignment of volunteers for streamlined operations.

· Coordinate travel arrangements, event logistics, and meeting schedules for programme staff and volunteers.

· Support the planning and execution of volunteer appreciation events and related activities

· Manage programme-related correspondence, including emails, phone calls, and mail.

· Order and maintain office supplies and equipment as needed.

Requirements:

· Diploma or bachelor's degree in a relevant field, such as business administration or office management.

· Minimum of 2 years of experience in an administrative role, preferably within the nonprofit or legal sectors.

· Strong organisational, communication, and time-management skills, with the ability to multitask and prioritise effectively.

· Good communication and interpersonal skills, with the ability to interact professionally with volunteers, staff and external stakeholders.

· Proficiency in Microsoft Office applications and database management software.

· Familiarity with the legal profession and community organisations is a plus.

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

• Position: Billing officer
• Work days: 5days
• Location: Jurong East
• Monday to Friday 8.30am to 5.30pm
• Salary : $2,200 - 2,500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilites

Billing and invoicing

Perform day to day billing operations

Generate invoices for posting to customers

Oversees and manage billing schedules and prompt issurance to meet both customer expectations and company requirements

Verify invoice details, by cross referencing with customer's signed contracts/ quotations to ensure accuracy, and proactively address anu discrepancies or errors to compliance with agreed terms.

Interact with internal and external customers on rates and charges disputes

Maintain and update accurate records of billing transactions within the system

Provide accounting support

Monitor customer accounts for non-payments , delayed payments, or irregularities and take appropriate actions

Other duties as assigned

Training Officer (Day Activity Centre)

• Location: Marine Terrace
• 5 Working Days [Mon-Fri, 8.30am to - 5.30pm]
• Salary: $2600 - $3000

Responsibilities

• Develop, plan, coordinate, and implement planned daily programme and its activities
• Daily supervision, assisting and monitoring members in the various activities both outside or within the centre, and ensuring safety of all members and volunteers
• Purchase and preparation of daily tea breaks and lunch for members and volunteers
• Support and evaluate growth of members and to plan appropriate development plans for members based on their needs and abilities with inputs from internal stakeholders as well as to develop programmes to support the member in his/her achievement of PDP (personal development plan)
• Assess new members on their trial, identify their needs and potential, and to write post-trial evaluation report
• Carry out behaviour support plans
• Work with member’s families as required and to keep them updated regarding their child / ward progress
• Work with and train volunteers to better assist and engage members in their development
• Maintain administrative work such as daily attendance taking, records of daily programmes, temperature taking, monthly centre report, incident reports, etc.

Requirement

• Diploma in related field
• At least 1 year of relevant experience
• Experience with special needs children is an advantage

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibilities

• Provide clients with tailored advice on personal loan products, ensuring their financial needs are met effectively.
• Explain loan terms, conditions, and repayment plans clearly and comprehensively.
• Facilitate the entire loan application process, including managing necessary documentation and conducting preliminary credit evaluations.
• Collaborate with compliance teams to ensure applications meet all internal policies and regulatory standards.
• Liaise with internal departments to expedite the approval and disbursement of loans.
• Establish trust-based relationships with clients through consistent communication and dedicated support.
• Address client concerns and resolve issues professionally and efficiently.
• Actively promote loan offerings, engage potential clients, and develop a network of referrals to expand the client base.

Requirements:

• At least 1 year of experience in the financial or lending sector with a solid performance record.
• Familiarity with Singapore’s lending regulations is advantageous.
• Exceptional communication and interpersonal skills with a strong focus on customer satisfaction.
• Proven ability to handle sensitive financial data with the utmost confidentiality and professionalism.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L95W9VVY

Responsibilities:

• Responsible for managing credit marketing for new and existing clients
• Handle syndicated/bilateral/trade finance credit reports
• Conduct KYC searches using Worldcheck, Factiva etc
• Prepare letters for customers
• Handle proper documentation for credit line
• Other ad hoc duties as required

Requirements:

• Degree holder with at least 1 – 3 years of credit marketing experience in Banks
• Relevant working experience within offshore or wholesale banking is preferred
• Proficient in MS Office Applications
• Good analytical skills

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

• 5 days
• Location: Jurong East (609935)
• Monday to Friday 8.30am to 5.30pm
• Salary : $2,200 - 2,500

Job Responsibilites

• Billing and invoicing
• Perform day to day billing operations
• Generate invoices for posting to customers
• Oversees and manage billing schedules and prompt issurance to meet both customer expectations and company requirements
• Verify invoice details, by cross referencing with customer's signed contracts/ quotations to ensure accuracy, and proactively address anu discrepancies or errors to compliance with agreed terms.
• Interact with internal and external customers on rates and charges disputes
• Maintain and update accurate records of billing transactions within the system
• Provide accounting support
• Monitor customer accounts for non-payments , delayed payments, or irregularities and take appropriate actions
• Other duties as assigned

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Property Officer Admin

• Monday- Friday 9am-6pm
• Salary : $2500-$3200
• Location :Mountbatten Square

Requirements:

• Minimum Diploma level
• with relevant cert can apply ( Training provided )

Job Responsibilities:

• Handling feedback or complaints received from tenant/buyer
• Maintaining proper records of feedback or complaints
• Liaise with tenants for renovation submission
• Liaise with tenant / buyer / contractors for necessary works.
• Tracking of reinstatement / repair works / servicing schedules.
• Other ah-hoc duties as assigned

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Provide clients with tailored advice on personal loan products, ensuring their financial needs are met effectively.
• Explain loan terms, conditions, and repayment plans clearly and comprehensively.
• Facilitate the entire loan application process, including managing necessary documentation and conducting preliminary credit evaluations.
• Collaborate with compliance teams to ensure applications meet all internal policies and regulatory standards.
• Liaise with internal departments to expedite the approval and disbursement of loans.
• Establish trust-based relationships with clients through consistent communication and dedicated support.
• Address client concerns and resolve issues professionally and efficiently.
• Actively promote loan offerings, engage potential clients, and develop a network of referrals to expand the client base.

Requirements:

• At least 1 year of experience in the financial or lending sector with a solid performance record.
• Familiarity with Singapore’s lending regulations is advantageous.
• Exceptional communication and interpersonal skills with a strong focus on customer satisfaction.
• Proven ability to handle sensitive financial data with the utmost confidentiality and professionalism.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L95W9VVY

• Providing personalized services and assistance to premium passengers at the airline lou and various areas of the airport.
• Handle and resolve escalated passenger complaints. Assist PRO Team as needed.
• Conduct briefings for the PRO Team covering daily events, VIPs/CIPs, expected activity, new or updated procedures, and items requiring extra attention.
• Move around and provide support in various PRO operating areas, including First Class Check-in, Customer Service Desk, Entrance, etc.
• Work as a team to ensure lounge duties are carried out efficiently. Monitor performance and provide ongoing coaching as required.

Our client is a leading provider of maritime energy solutions.

• Oversee the Microsoft 365 environment to ensure optimal performance, security, and reliability.
• Monitor system health, troubleshoot issues, and provide support to users both remotely and on-site when needed.
• Work with internal teams to improve user experience and assist with onboarding/offboarding of employees.
• Manage IT hardware, software inventory, vendor relationships, and handle subscription billing.

Requirements:

• GCE O Level and above
• At least 2 years of experience providing L1 support in a mid-to-large enterprise environment with more than 100 employees.
• Hands-on experience as a Global Admin or in user administration, Intune management, and security management.
• Strong ability to troubleshoot issues with endpoint devices (Windows, Android, iOS) and resolve network-related problems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Property Officer / Facility Management Officer x 10 Headcount
• Working Location: Ang Mo Kio (north)
• Working Days: 8.30 am -6.00 pm (Mon-Fri)
• Junior & Senior: Basic $2,800 to $3800
• HP Allowance Provided
• Entitled to Variable Bonus & AWS

Job Scopes:

1. To provide supervision and ensure that all repair and routine maintenance works undertaken by the contractors are carried out properly and completed satisfactorily in accordance with the terms and conditions of the Contract.
2. Schedule and ensure breakdown, preventive and corrective maintenance activities are carried out effectively.
3. Perform regular inspections and handle enforcement work at the common property areas and to ensure that such common property is in satisfactory and serviceable condition and properly maintained according to the standards required by the relevant authorities and to recommend any works which are necessary.
4. Certify completion of jobs undertaken by contractors and to make recommendation for payment thereof.
5. To co-ordinate all consultancy works on maintenance matters performed by professional consultants and apply and obtain all necessary licenses and certificates from the relevant authorities where necessary.
6. Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
7. Any other ad-hoc duties assigned by your Manager.

Requirements

1. Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields.
2. Minimum 1 year of relevant experience.
3. ITE with relevant township experience can be considered.
4. To conduct site inspections

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386
⭕ The Supreme HR Advisory ⭕ 14C7279

• Property Officer / Facility Management Officer x 10 Headcount
• Working Location: Ang Mo Kio (north)
• Working Days: 8.30 am -6.00 pm (Mon-Fri)
• Junior & Senior: Basic $2,800 to $3800
• HP Allowance Provided
• Entitled to Variable Bonus & AWS

Job Scopes:

1. To provide supervision and ensure that all repair and routine maintenance works undertaken by the contractors are carried out properly and completed satisfactorily in accordance with the terms and conditions of the Contract.
2. Schedule and ensure breakdown, preventive and corrective maintenance activities are carried out effectively.
3. Perform regular inspections and handle enforcement work at the common property areas and to ensure that such common property is in satisfactory and serviceable condition and properly maintained according to the standards required by the relevant authorities and to recommend any works which are necessary.
4. Certify completion of jobs undertaken by contractors and to make recommendation for payment thereof.
5. To co-ordinate all consultancy works on maintenance matters performed by professional consultants and apply and obtain all necessary licenses and certificates from the relevant authorities where necessary.
6. Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
7. Any other ad-hoc duties assigned by your Manager.

Requirements

1. Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields.
2. Minimum 1 year of relevant experience.
3. ITE with relevant township experience can be considered.
4. To conduct site inspections

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386
⭕ The Supreme HR Advisory ⭕ 14C7279

Our client is actively searching for a Senior Professional Officer, Chemical Process Engineering to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Design and teach labs & practice modules.
• Mentor students in Capstone Projects and the Integrated Work Study Programme (IWSP).
• Lead or co-lead innovation projects with industry.
• Manage labs and equipment to support academic programmes and applied research.
• Ensure safety in labs.

The ideal candidate will need to have the following qualities and experience:

• A good degree in Chemical Engineering or a related field. Masters, PhD and/or relevant professional certifications would be advantageous.
• Track record in project leadership and impactful industry experience in Chemical Process Technology.
• Deep technical specialist with 10 or more years of working experience in unit operations (e.g. Heat Exchanger, Distillation Column, Reactors, Cooling Tower etc).
• Practical knowledge of Quality Management Systems and Engineering standards including but not limited to ISO9001, OSHA and BSI etc.
• Practiced in Chemical Process Design software (for e.g. HYSYS)
• Proficiency in analytical techniques such as HPLC, GC-MS, LC-MS, ICP-OES, ICP-MS, and related methods, with a focus on biopharmaceutical analysis would be an advantage.
• Strong supervisory skills and enjoy working closely with students in an educational environment.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Position: Credit Admin (Senior Officer/ Deputy Manager)

We are helping our client, a reputable Chinese bank to hire as above.

Responsibilities:

· Prepares and monitors all overdue credit review, credit rating

· Ensure proper and adequate documentation of credit files

· Prepare and ensure timely reporting for Head Office and regulator reports（such as MAS 610, BIS report, MAS 760 and Top 100 borrowers survey）

· Ensure adequacy of limits and adherence to policies before disbursement

· Performs monitoring of collaterals before disbursement

· Perform biannual review of physical collaterals

· Daily monitoring of mismatch collateral values and highlighting to various stakeholders

· Manage Call Reports sent by Relationship Manager

· Monitoring of undertakings and rating validity

· Processing asset classification in NGS and preparing asset classification reports for internal stakeholders.

· Reviewing and processing low-risk transactions in the system.

· Organize the Risk management Committee meeting and prepare the Minutes.

· To handle any ad-hoc assignments.

Requirement

· Bachelor or higher qualification, with at least 5 years of working experience in credit administration

· Experienced in MAS 610 reporting, managing drawdown, rollover and collateral management.

· Experienced in credit risk management and well- versed in the requirements for loan drawdown review

· Strong in compliance, regulatory adherence and credit process management

· Proficient in the data processing and writing minutes

· Meticulous, versatile and good interpersonal skills. Able to work independently with minimal supervision.

· Proficient in both English and Mandarin (spoken & writing) to liaise with Head Office colleagues.

Working location: CBD

Our client is a leading provider of maritime energy solutions.

• Oversee the Microsoft 365 environment to ensure optimal performance, security, and reliability.
• Monitor system health, troubleshoot issues, and provide support to users both remotely and on-site when needed.
• Work with internal teams to improve user experience and assist with onboarding/offboarding of employees.
• Manage IT hardware, software inventory, vendor relationships, and handle subscription billing.

Requirements:

• GCE O Level and above
• At least 2 years of experience providing L1 support in a mid-to-large enterprise environment with more than 100 employees.
• Hands-on experience as a Global Admin or in user administration, Intune management, and security management.
• Strong ability to troubleshoot issues with endpoint devices (Windows, Android, iOS) and resolve network-related problems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Details of the Division and Team:

The position is for a Senior Credit Risk Officer role supporting Corporate and Investment Bank, with focus on Structured finance businesses covering Southeast Asia locations (Singapore, Malaysia and Indonesia), based in Singapore.

This role has responsibility for independent risk management oversight for Credit Risk, and embedding the Group's Risk Management Framework for that risk type within the Business Divisions and Infrastructure functions. They contribute to the setting of risk appetite for given risk type, and monitor against it. They also independently assess risks for complex or significant transactions or other drivers / key controls, and provide challenge and advisory at a senior level. They make decisions and approvals based on their allocated authority level, and are a point of escalation for disputed assessments or decisions. Role responsibilities also include reviewing the effectiveness of current frameworks and methodologies as these are used and collaborates with others to improve and develop these.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Senior Credit Officer responsible for reviewing, recommending, and approving (a) complex/structured transactions across leveraged finance, project finance, real estate, sponsor financing, equity loans and (b) Corporate Banking and Financial Institutions transactions across Derivatives, Trade Finance and Lending products.
• Demonstrate a sound judgment of Risk / Return in arriving at credit decisions / recommendations to achieve the overall portfolio strategy and objectives of the Bank.
• Support business units in driving strategy to drive optimum risk / return and in line with overall portfolio strategy and risk appetite.
• Ability to engage with senior Front office colleagues , including challenging them to ensure DB’s high underwriting standards are maintained, while driving resolution with business units and key stakeholders
• Drive audit and regulatory agenda as required. Would be required to directly interface with regulators and auditors
• Training/guiding juniors in reviewing structured transactions, knowledge transfer to other credit officers.
• Manage a portfolio of existing transactions with responsibilities including:Monitor counterparty performance by reviewing financial and operational reporting, confirming covenant compliance, and assessing industry trends.
  Monitor and evaluate ratings on an ongoing basis, identify credit deterioration and make recommendations for watch list.
  Produce annual credit & rating reviews, watch list reviews
  
• Assess new transactions, including (but not limited to) the following:Interface with Front Office on new deal screenings and assess credit risks related to operating environment, business strategy, financial profile and management. Provide preliminary views on ratings, risk appetite and compliance with regulatory and policy requirements.
  Participate in due diligence by reviewing internal and independent financial, commercial and technical analysis and evaluating business plans, financial projections and models.
  Review loan terms and documentation, assess compliance with underwriting standards, portfolio limits and other requirements.
  Review credit memos, assess credit & repayment capacity, analyze valuations & liquidity.
  Determine ratings, write and present credit recommendations to required approvers.
  
• Collaborate with other areas within the Bank, including front office and support functions such as Market Risk, Regulatory and Advisory, Legal, Compliance, Finance and Operations
• Support business units in driving strategy to drive optimum risk / return and in line with overall portfolio strategy and risk appetite.
• Perform portfolio reviews to ensure risk are proactively assessed and managed.

Your skills and experience:

• Banking experience focused on both (i) Structured finance (leveraged finance, project finance, real estate, sponsor financing, equity loan) with understanding of structuring terms, loan documentation and enforcement in multiple jurisdictions. The role covers large ticket transaction requests that combine loan origination, structuring, syndication and hold to high yield counterparties. The credit officer needs to have technical expertise in credit analysis on secured lending transactions that are heavily governed with financial covenants (ii) Corporate and Financial Institution credit analysis skills with understanding of industry risk drivers; established negotiation skills to deal effectively with conflicting priorities & resources
• For AVP level, minimum of 8 years of experience
• Independent Credit approval authorities across multiple customer types and asset classes. Understanding of key industry segments such as Renewable, O&G, Data centers, Telecom.
• Experience in and knowledge of Southeast Asian market especially Indonesia, Malaysia and Singapore, with knowledge of market, regulations etc
• Proven understanding of derivatives, ISDA, trade finance products
• Climate risk assessment as part of transaction approval and ongoing potfolio monitoring
• Technically strong, with a good understanding of global risk regulations
• Ability to build strong relationships internally with divisional clients locally & globally, as well as internal stakeholders
• Educated to Bachelor's degree level or equivalent qualification/relevant work experience

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Responsibilities

• Provide clients with tailored advice on personal loan products, ensuring their financial needs are met effectively.
• Explain loan terms, conditions, and repayment plans clearly and comprehensively.
• Facilitate the entire loan application process, including managing necessary documentation and conducting preliminary credit evaluations.
• Collaborate with compliance teams to ensure applications meet all internal policies and regulatory standards.
• Liaise with internal departments to expedite the approval and disbursement of loans.
• Establish trust-based relationships with clients through consistent communication and dedicated support.
• Address client concerns and resolve issues professionally and efficiently.
• Actively promote loan offerings, engage potential clients, and develop a network of referrals to expand the client base.

Requirements:

• At least 1 year of experience in the financial or lending sector with a solid performance record.
• Familiarity with Singapore’s lending regulations is advantageous.
• Exceptional communication and interpersonal skills with a strong focus on customer satisfaction.
• Proven ability to handle sensitive financial data with the utmost confidentiality and professionalism.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L95W9VVY

Safety Officer (Reporting to: Project Manager)

Salary: $4500 to $5000

Working hours: Monday to Saturday, 44hrs a week

(candidates should be prepared for potential adjustments to the schedule based on project needs or operational requirements)

Location: Seletar North Link [Transport Provided from Punggol MRT]

Job Summary: As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Key Responsibilities:

Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.

Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.

Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).

Incident Management: Investigate accidents and near-misses to determine causes, recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.

Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM), to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.

Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.

Documentation and Reporting: Maintain accurate records of safety inspections, safety training sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.

Communication: Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

Requirements:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.

• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.

• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.

• Excellent knowledge of construction site safety practices and legal requirements.

• Ability to work outdoors in varying weather conditions.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Roles & Responsibilities

The successful incumbent will play an integral role in driving the Company’s overall strategies and initiatives and to support the Digital Platform’s roadmap, specifically to enhance and deliver the functions, features, and digital initiatives.

Job Responsibilities

The incumbent will be responsible for:

1. Handling of day-to-day operational tasks with quality standards and consistency

• Monitor, track and collect customer issues and provide system support to achieve customer satisfaction and frictionless experience on our trading platforms.
• Provide timely investigation of issues raised relating to online trading platforms, including dispute investigation and escalation.
• Perform change management activities such as raising JIRA tickets and providing timely customer communications and prompt updates.
• Monitor and ensure timely resolution of all customer issues in collaboration with relevant stakeholders (i.e. Client Services, Trading Representatives, Internal users, IT, etc).
• Manage service downtime, facilitate publication and communications of notices on all digital channels to clients and internal users.

2. Managing customer issues & system support

• Identify channel related issues and collate customer feedback.
• Perform first level investigation and resolve customer issues.
• Track and monitor issues to ensure timely investigation and resolutions.
• Liaise with vendor/service provider on customer resolutions in a timely manner.
• Prepare communications plan for online marketing campaigns and user engagement for service recovery.

3. Business process improvements on customer facing digital channels and functionalities

• Drive and execute process improvements and enhancements on all digital fronts with gold standards on customer and employee journeys.
• Monitor the Customers feedback/ratings on the digital channels to identify areas for improvement, define short term action points and long term fixes to remove pain points.
• Support Digital Channel’s projects and formulate new ways to improve and enhance the digital customer journey.
• Collaborate with cross functional technology & counterparties (including Operations, Client Services, Marketing, IT, Finance, Legal, Compliance, Risk, and others) to develop holistic, end-to-end digital solutions that fulfil customer and business needs.

4. Managing and being proactive in driving customer improvements initiatives

• Define business and user journey requirements for enhancements on online trading platforms to address user journey gaps.
• Prepare user requirements, functional specifications, process documentation, mockup screens and test scenarios/cases according to business requirements and objectives.
• Liaise with internal teams to ensure UAT testing, post-deployment verification.
• Ensure project timelines are met and scope performed according to requirements.
• Review, re-engineer and streamline existing processes in efforts to achieve process efficiencies, cost-savings and improved user experience.
• Prepare user training materials and user guide for user training.
• Formulate test strategies, perform and coordinate user acceptance testing with key stakeholders and seek for sign off.
• Provide post-implementation verification and support to ensure all issues are escalated and resolved in a timely manner.

5. Tracking of stats/data related to digital channels for periodic review

• Perform channel tracking and drive analysis through data.
• Use data to perform customer analysis and track customer satisfactions usage and pain points.

Job Requirements

To thrive and be successful in this role, you must have / be:

• Diploma holder and above preferably with knowledge and keen interest in technology and trading.
• Minimum 2 years’ experience in the trading platform support or technology industry
• Good understanding of Equities products, trading, and related processes.
• Experienced in performing user testing and verifications.
• Must be willing to work during Euro trading hours from 3pm to 12 midnight.
• Excellent communication skills and stakeholders management.
• A positive and can-do attitude in the work is a must.
• Able to work under pressure and fast paced environment
• May need to work beyond office hours, occasionally on weekends when required.
• Able to multi-task and prioritize work in alignment with Digital Platforms’ business objectives
• Customer-centric and think out of the box.
• Excellent analytical skills and problem solver.
• Self-motivated with a strong sense of ownership and accountability.
• Strong acumen in business process, requirements elicitation and documentation.
• Deliver results on time and with market standard quality.