With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
What will I be doing?
As the Cluster Credit Officer, you will be responsible for performing the following tasks to the highest standards for both Hotel properties – Conrad Centennial Singapore and Conrad Singapore Orchard:
- Perform daily reconciliation of House Accounts billings for billings to Owning Company, GrabFood, Oddle and other e-commerce platforms.
- Perform daily reconciliation of Hilton Honours reimbursement invoices.
- Perform daily reconciliation of travel agency commission and ensure accruals are made for unbilled commission at month end.
- Assist with the creation of Group Master accounts and attend to all billing queries received.
- Review Group Master transactions on daily basis and raise invoices for direct billing of audited banquet checks to Corporate clients and guests.
- Review daily Direct Bill submission in DocMX and process accordingly to Hotel policies and procedures.
- Raise invoice for direct billing of rental and other charges to tenants and other entities.
- Review and maintain Deposit Ledger listing on daily basis. Ensure deposit received from customers are in accordance with the term of the contracts.
- Review and process Credit Application form for new customers before submission for assessment by Cluster Accountant.
- Organise and schedule Monthly Credit meeting and prepare minutes of meetings for review by Cluster Accountant and Assistant Financial Controller.
- Finalise AR Aging Report for review by Cluster Accountant and Assistant Financial Controller. Provide details on all long overdue receivable noted and the follow up actions to be taken.
- Prepare month-end journal entries for all AR-related adjustments and accruals when required.
- Attend to all queries received from other department relating to deposit, invoice payments and commissions.
- Assist with any other task or duties assigned by the Cluster Accountant and/or Assistant Financial Controller as required for business purposes.
What are we looking for?
An Cluster Credit Officer serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Diploma in Accountancy, or equivalent professional qualifications
- At least 3 years of working experience in Accounts Receivable & Credit function
- Experienced in F&B / Hospitality industry preferred.
- Proficient in SUN and various Microsoft Office Applications.
- Flexible with working hours and possess a strong commitment to ensure reporting timelines are met.
- Good problem-solving skills, attention to details and ability to multi-task in a fast-paced environment.
- Fluent in both written and spoken English to meet business needs.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
