• Warmly greet and assist customers with a friendly attitude
• Manage phone calls efficiently, ensuring accurate charging for services
• Serve as the first point of contact for customer support inquiries
• Collect precise customer information and update records as needed
• Log all calls, compliments, and complaints in the CRM system promptly
• Efficiently schedule appointments across all service centers, offering mobility services to customers

Requirements:

• Minimum A Level/Diploma holder
• Keen interest in Customer Service

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Your role

• Handle Sanctions-related advisory and escalations, and provide subject matter expertise (SME) on core risk areas to all relevant stakeholders in APAC across all Lines of Business
• Execute the team’s day-to-day activities, including assessments of customer relationships with nexus to sanctioned countries and/or persons, transaction- and securities escalations, reputational risk reviews, drafting and negotiation of sanctions related legal clauses in collaboration with General Counsel (Legal), analysis and commenting on new regulatory and internal requirements, etc
• Dealing with significant complex Sanctions issues, requiring detailed analysis and/or external legal advice/interaction with regulators etc
• Assist with the continued effective implementation and refinement of a robust Sanctions risk and controls framework in APAC, in consultation with the Global Sanctions team
• Produce and assist with maintenance of all relevant management information, including regular and accurate reporting to Management
• Participate in regional and global projects and working groups; assist with internal audits, compliance monitoring & testing reviews
• Deliver targeted Sanctions training to ensure employees in their areas of coverage receive training commensurate with the level of risk associated with their job responsibilities

Your team

You’ll be working in the APAC Sanctions team in Hong Kong reporting directly to the APAC Head of Sanctions. Our role is to provide high quality professional sanctions advices to UBS entities in APAC.

Your expertise

• Minimum 3 to 5 years’ experience in the financial services industry and in Compliance. Prior experience working in Sanctions or similar Financial Crime Compliance position at a financial institution
• Educated to degree level or equivalent (Bachelor or higher), with a Diploma or Certificate in AML or Financial Crime (desired but not essential)
• Excellent analytical and organizational skills and competency to assess Sanctions Compliance risk
• Good knowledge of FCC and Sanctions laws and regulations (including but not limited to OFAC, UN), and best practice
• Excellent stakeholder management and communication skills are essential. Ability to coordinate with other Financial Crime Compliance Advisory Teams and senior partners in the business divisions. You will be expected to provide credible challenge to the business
• Ability to work independently, as well as within a team environment, and be able to interact with all levels of staff and management; experience in managing people would be preferred
• Results-oriented, hardworking individual with outstanding problem solving, interpersonal skills. Possess excellent attention to details

You will grow your career at NEA’s Environmental Health Institute (EHI), where you will design and conduct field and laboratory research to assess the potential risks and harmful effects of chemicals to the environment and health. Key areas of focus include emerging chemical pollutants in outdoor and indoor environments, management of chemical consumer products such as pesticides and disinfectants, and toxicological studies to better understand health risks.

Through experimental research and reviewing of available literature and regulatory guidelines, you will provide science-based advice to inform decision-making, and work with stakeholders to translate scientific findings into policy and operations.

As a member of the NEA/EHI family, you will have numerous opportunities for personal development, not only in science, but also in other areas such as leadership, management and communication. You will also have ample opportunities to work with the industry as well as international and local scientific experts.

Job Requirements:

• Excellent knowledge of environmental analytical chemistry and management of emerging pollutants; experience with field studies will be an advantage
• Experience in toxicity testing and/or toxicological evaluation of chemicals
• Keen interest in public health and research
• Capacity for system thinking and inclination for trans-disciplinary science
• Able to work independently in a fast-paced environment
• Meticulous and analytical, with good communication and interpersonal skills
• Open to developmental opportunities

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Our client has a strong presence in Southeast Asia, offering a range of banking services to meet the needs of individuals and businesses in Singapore.

about the job

• Review and process loan applications for bilateral and syndicated loans.
• Generate and analyze reports related to credit exposure, loan utilization and other relevant metrics.
• Identify and assess credit risks associated with loan transactions.
• Collaborate closely with internal and external parties to coordinate drawdown activities and disburse funds promptly.
• Maintain records of all loan transactions and related activities.

skills and experience required

• Bachelor's degree in Banking / Finance / Business Studies or any relevant field.
• Minimum 3 years of experience in credit administration and operations.
• Team player with a keen eye for details and good interpersonal skills.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

You will handle phone/email inquiries, ensuring the Contact Centre remains highly accessible and supporting service requests for customers and distribution partners.

Job Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Job Requirements

• ’A’ Levels or Diploma holder with relevant working experience, preferably from insurance / banking industries.
• Good interpersonal and communication skills.
• Comfortable conversing with customers from all walks of life.
• Possess a pleasant and cheerful disposition.
• Meticulous and detailed-oriented.
• High level of integrity, takes accountability of work and good attitude.
• Work well independently as well as in a team.

Candidates must be open to work in a contractual position with renewable/extension or conversion opportunity.

Job Description

• Provide a warm welcome to guests with appropriate introduction.
• Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction.
• Collect any information about guests’ plans, pre-reservation services, special dietary requests, allergies or other safety conditions and coordinate with concerned departments to ensure guest experience is memorable.
• Ensure guest details are well checked and input into the system.
• Check all information on registration card and cross check with correspondence for accuracy.
• Ensure all guest documents are filled, registered and confirmed by the resort management.

Requirements

• Strong team mentality, and willingness to be of assistance as required.
• Able to work rotating shifts including weekends and public holidays
• Must be able to stand for long periods of time.

Job Responsibilities:

• Checking of Next Day’s Arrivals
• Keep one informed of the available rooms for sale and help maximize room sales by up-selling
• Attend to all incoming calls with pleasant and polite manner following the SOPs
• Confirm and process the reservations received from telephone calls accordingly to the established procedures
• Respond promptly and tactfully to guests’ booking requests and inquiries using the set standards, via email or fax immediately
• Input reservations received from OTA (On-line Travel Agent) into the in-house system (PMS)
• Update details in the PMS for all bookings that are booked by the Central Reservations System (2-way interface)
• Prepare the special requests for guests’ amenities (for example; fruit plates, boxes of chocolates, wine) to the Room Service Department daily
• Check next day arrivals from all OTAs to ensure that the bookings are in order. Follow through if there are any discrepancies

Job Requirements:

• Good interpersonal skills
• Able to work independently and in a team
• Able to work in fast-paced environment
• Detail-focused and guest-oriented

Responsibilities:

· Create and maintain a comprehensive documentation of the system enhancements and fixes;

· Track and monitor internal and external stakeholders’ requests on system enhancements and fixes;

· Manage internal and external stakeholders’ enquiries and feedback on the system; and

· Collate and prepare data for analysis.

Qualification:

· A diploma/degree in any discipline

· Experience in IT system management, data processing and database management will be an added advantage

Competencies:

· Strong administrative skills

· Good verbal and written communication

· Good interpersonal skills

· Proactive in pushing for well-considered change with internal and external stakeholders

· Keen eye for detail

· Driven and motivated personality with an inquisitive mind and has the initiative to make things happen

Responsibilities

• Assist to test, evaluate and assess the feasibility of latest Windows patches/IoT devices/networking device firmware upgrade before rollout
• Attend and provision user account, access right and IT resources requests timely within SLA timeframe
• Provide advice, support & guidance to staff & management with respect to technical issues, networking, operations, application and desktop support
• Assist to provision, setup and maintain VMware and Hyper-V virtual machines, as well as administering domain joined Windows server 2016 & 2019 services (AD,DNS,DHCP,ADFS,file sharing, web services and etc)
• Ensure all servers is being properly backup according to the backup policies and perform backup restore periodically
• Performs any other duties as assigned.

Requirement

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• At least 1-2 year of working experience in the related field is required for this position.
• Good Knowledge of Microsoft windows operating systems
• Knowledge and experience in Server Administration are needed.
• Preferably with experiences of Office 365 administration
• Basic experience of Domain environment & Network

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Your Role

We are looking for an experienced Permit Declarant/ Freight Officer/ Freight Coordinator (Permit Declaration/ Need custom competency Test certificate) to liaise with shipping, freight forwarded and suppliers. You will be responsible to declare permits and handle shipping documentations. You also responsibility for client’s inquiry such as track and trace shipments. In charge for administration matters relating to the Air and Sea operation set up.

What Will You Do

• To liaise with freight forwarded, shipping and suppliers.
• Responsible to declare permits and handle shipping documentations.
• Responsibility for client’s inquiry such as track and trace shipments
• In charge for administration matters relating to the Air and Sea operation set up.
• Any other ad hoc duties assigned

What Do We Want

• Min Diploma in logistics, engineering or business or other related field
• At least 2-3 years in supervisory role or hands on operations experience / relevant shipping experience
• MUST Passed Custom competency test. And have own Permit Declaration ID
• Knowledge of MS Excel, Words, PortNet/ Tradenet and inventory system
• Proficient in handling shipping documents
• Have customer service skills.

What Will You Get In Return You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3800 + attractive perks.

What You Need to do Now

Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note: Only shortlisted candidate will be notified via email for an interview invitation

Main Responsibilities

• Handle public phone enquires on medical reports requests
• Process medical report requests and follow up on medical report requests status
• Process duplication of medical records for patients
• Perform records management such as engage porter to deliver documents to patient care areas, archiving of document in e-MRO storage and tracing
• Sorting and scanning of documents into the electronic medical record system
• Perform indexing and Quality Control check (100%) on the scanned images
• Participate in continuous quality improvement initiatives and projects in the department.

Requirements

• At least a GCE ‘N’ or ‘O’ levels, Professionals Certificate/NITEC.
• Experience in healthcare preferred
• Proficient in Microsoft Office
• IT literacy and numeracy including conversational, writing making electronic entries e.g. Record information on forms, charts and checklists
• Able to adapt quickly to changes and work in a fast-paced environment

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Anywheel is seeking a Chief Technology Officer with an active-oriented mindset and a focus on exceeding expectations, who operates with vision and integrity. The candidate can expect to play an active role in the development and completion of projects, plan and monitor work schedules, and work with multiple and diverse teams to improve Anywheel's app and services.

Some of the responsibilities also include aligning engineering activities and projects with company goals and objectives, providing expert guidance and support, approving newly-developed policies from various departments, and maintaining positive relationships with both internal and external stakeholders.

Technical Requirements

• Lead technology and innovation efforts
• Participate in high level technical strategic discussions with the engineering, QA and product departments
• Strong understanding of the SDLC Activities which include Analysis, Design, Development, Testing, Deployment and Post-Production Support
• Experience working in an Agile environment, including practices like Continuous Integration and Delivery (CI/CD) and Test-Driven Development
• Establishing various best practices for software development (eg. documentation, testing), and encouraging their adoption with the team and organization
• Supporting established organizational objectives by developing goals and strategies
• Participates in cross-functional team meetings to help establish business direction

Additional Requirements

• Degree / Masters in Computer Science, Software Engineering or equivalent
• 10+ years of hands-on coding experience, with a proven track record of handling complex engineering projects
• 5+ years of relevant Engineering Management and leadership Experience
• Experience in translating technical concepts into language for audiences, including software engineers, business and technical leaders
• Up-to-date knowledge of the industry
• Has knowledge of system architecture
• Ability to persuade others through presentations, demonstrations, and written communication
• Strong preference for candidates with significant expertise in one or more of these software stack although you will not be required to code on a day to day basis
• To apply, please send an updated copy of your resume to [email protected]

Roles of customer service officer:

- Excellent communication skill

- Scheduling and appointment managment

- Phone etiquette

- Data entry and record keeping

- Conflict resolution

- Basic accounting

Assist in club tour of the Fitness Center and able to explain various fitness classes benefit

Knowledge of mindbody and social media marketing is a plus point.

Responsibilities:

• Responsible in managing, processing and reviewing the KYC information and documents for client onboarding or periodic review
• Work, coordinate and liaise across businesses and compliance units for timely completion of account onboarding and periodic review
• Follow thoroughly the CDD and KYC review with relevant parties eg external and internal stakeholders to facilitate the collection of KYC and relevant documents including tax information/documents and ensure clients are onboarded or account information are refreshed/updated in accordance to the company’s AML/KYC standards
• Perform AML Risk Assessment on both account opening and periodic reviews of existing relationships. This includes reviewing the adequacy of SOW/SOF corroboration and identifying any AML risk
• Adhering to Company’s Standard Operating Procedures and keep abreast of changes to any regulatory requirements on AML/CFT communicated by the team
• Ensuring established policies, procedures and processes are compliant with new requirements/changes and consistency of workflows amongst team members
• Other ad-hoc duties and task assigned

Requirements:

• Diploma/Degree with at least 1 year of working experience in similar capacity
• Able to multitask and complete tasks under a tight deadline
• Proficient in MS Office applications
• Attention to detail and accuracy
• Independent, self-motivated and a team player
• Able to work extended hours when required
• Adaptable and organized with a positive work attitude
• Skilled in problem solving, adaptability, communications and teamwork

Responsibilities:

• Handle call enquires for the doctors/ nurses and healthcare professionals
• Provide information and excellent customer service with regards to the healthcare industry
• Help doctors to take down notes and emails and do liason
• Data entry of particulars and update of database system

Requirements:

• Min GCE 'A' Levels
• Office hours, 5 days job
• No experience needed! All training provided
• Required to start work immediately

For interested applicants, please write in to [email protected]

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

We are looking for a Guest Relations Officer to join our team!

As the Guest Relations Officer, we rely on you to:

• Enhance guest relations and loyalty scores
• Provide support to ensure a smooth and efficient Guest Relations Operation
• Handle all guest requests in a timely, professional, and efficient manner
• Provide all-rounded guest services such as checking in and out
• Contribute towards a memorable hotel experience for all guests

We are looking for someone who:

• Takes pride in being a hotelier
• Preferably has relevant hospitality experience
• Has strong interpersonal and communication skills
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Job Description

• Handle inbound/outbound calls/emails on inquiries, feedbacks and complaints
• Ability to understand customers needs and provide appropriate solutions
• Consistently deliver quality service to achieve customers satisfaction
• Ensure proper follow up, escalation & closure of individual case
• Provide accurate product and service information to customers
• Resolve queries efficiently and escalate issues promptly
• Perform KPIs set by Supervisors
• Others duties assigned by Supervisors

Qualifications

• Minimum “O” Levels (one year of relevant work experience will be an advantage)
• Customer service oriented and possesses strong problem solving skills
• Team player, initiative and willing to learn with positive mindset
• Able to adapt changes and work in a fast-paced environment
• Good interaction, communication and interpersonal skills
• Possesses self confidence and ability to multi task
• Willing to work weekends and public holidays

What Will You Do

• Telemarketing or Cold Calls to identify and develop strong clients’ accounts, both new and existing business to achieve sales targets
• Serve with urgency and commitment to support and fulfil clients and candidates needs
• Source suitable candidates via advertising, resume mining, networking and referrals
• Screen resumes, short-list, interview and select the right match of candidates according to clients’ requirements and job responsibilities.

What You Will Need to Succeed

• Communicate and speak well in English
• Competitive, quick on the feet and achievement-oriented.
• Result-oriented and sales-focused.
• People-oriented with excellent customer service skill.
• Meticulous and attention to detail.
• Able to work independently and a team player
• Able to multi-task and perform under stress.
• Possess high energy level and enjoy working in a fast-paced environment

Responsibilities

• Sale of cards and allied products located at various MRT stations bus interchanges
• Assisting in top up, card refunds or card claims
• Ad hoc duties

Requirements:

• Minimum GCE ‘N’ or ‘O’ Level
• Customer service mindset
• Good communication skills
• Must be comfortable with handling cash
• Willing to work rotating shifts, weekends and Public Holidays

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

· Answer incoming calls from customers needing assistance in a variety of areas.

· Fulfill customer service functions.

· Answer questions, give explanation, and solve problems for customers.

· Complete special projects as assigned.

Requirements:

• Min GCE N/O Levels in any field
• Office hours, 5 days job
• No experience needed! All training provided
• Required to start work immediately

Interested candidates please send your updated resume to:

[email protected]
Attn: Call Centre Officer (Healthcare/Shift/ Bukit Merah)#HKA

or call 6736 3280 to look for Kayley
We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)
Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

Our client has a strong presence in Southeast Asia, offering a range of banking services to meet the needs of individuals and businesses in Singapore.

about the job

• Review and process loan applications for bilateral and syndicated loans.
• Generate and analyze reports related to credit exposure, loan utilization and other relevant metrics.
• Identify and assess credit risks associated with loan transactions.
• Collaborate closely with internal and external parties to coordinate drawdown activities and disburse funds promptly.
• Maintain records of all loan transactions and related activities.

skills and experience required

• Bachelor's degree in Banking / Finance / Business Studies or any relevant field.
• Minimum 3 years of experience in credit administration and operations.
• Team player with a keen eye for details and good interpersonal skills.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a well-established financial institution that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Ensure compliance with KYC regulations and procedures.
• Manage the onboarding process for new corporate clients.
• Maintain accurate records and collaborate with cross-functional teams to streamline the onboarding process.
• Proactively identify and address any KYC related issues to ensure a seamless and compliant customer onboarding experience.

skills and experience required

• At least 2 years of experience in KYC onboarding operations.
• Strong problem-solving skills, with the ability to prioritize and manage multiple tasks effectively.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Responsibilities:

• An independent, resourceful and dynamic self-starter strong in writing and can communicate effectively across all internal and external platforms.

• Key responsibilities of this role include drafting replies to MP letters or customers’ feedback, managing walk-in customers (where required), evaluating requests from internal and external stakeholders, coming up with and reviewing external communications materials for both internal and external stakeholders, managing media events, daily media monitoring and analysis, media relations (media pitching, forum replies, media queries and others) and crisis communications.

• You are also required to provide editorial support for publicity collaterals, corporate materials and advertisements, amongst others. You will help to revise and propose content for the corporate website where required. Where relevant, you are required to support marketing campaigns or events and measure campaign performance.

• You will also support the consolidation of monthly returns of the department for reporting purposes and other duties when assigned.

Requirements

• Degree in Mass Communications, Marketing or any related discipline
• Minimum five years’ experience in corporate communications, public relations and related fields.
• Strong interpersonal, written communication and presentation skills
• Service-oriented
• Strong analytical skills, a problem solver
• Strong writing skills in creating content for multiple uses.
• A team player who is resourceful, meticulous and able to multitask.
• Knowledge of software such as Photoshop, Illustrator, InDesign, etc will be a plus but not mandatory.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Provide front-line support staff
• Assist and guide patients on how to use the self-service kiosk
• Counter duties – Patient registration / Schedule appointment
• Attend to queries, including use of relevant apps, e.g. SingPass, Health Hub, Healthy 365, Health Buddy
• Provide Assisted Enrolment service to eligible patients
• Keep track of enrolment numbers
• Maintain booth / counter and logistics, e.g. promotional materials
• Ad-hoc duties as assigned by supervisor

Requirements:

• Min GCE NO Levels and above
• Able to start on immediate or short notice (no interview required)
• Able to commit to 5.5 days office hours (Mon- Fri - 8.am - 5.00pm, Sat: 8am - 12pm)
• Able to commit to shift work

Interested candidates please send your updated resume to:

Attn: Customer Service Officer ( Healthcare/Shifts/Outram)#HKA

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

EA License No: 99C4599
EA Personnel No: R1762843
EA Personnel Name: Kayley Ng Yin Yi