Location: Starhub Green (Macpherson)

Working Hours: 8.30am-5.00pm (Monday - Friday), 8.30 am-1.00pm (Sat)

Work Week: 5.5 Days

Rate: $1700

• Provide immediate response to client’s enquiries and concerns over the phone
• Resolve client dissatisfactions by initiating a thorough investigation of complaint, evaluates findings, and responds quickly to clients
• Resolve discrepancies in reports by consulting with other staff
• Assess problem resolution for future applicability and forward to appropriate quality assurance individual.
• Pursue referenced test result to satisfy client needs and requests
• Print, prepare and distribute patient reports for delivery
• Perform data entry role when scheduled/assigned
• Assist with other database building activities when necessary

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location :

Jurong East (island-wide pickup service)

Major holding company for distribution of pharmaceutical products

Working Hours :

5-day work week (Mon to Fri, 830am – 530pm)

Salary :

$2.5K (Contract period)

After conversion: AL 21 days, MC 28 days + VBs

Core Responsibilities (Training given) :

Under healthcare business unit

Assist in handling client phone calls and order processing

Interview Workflow :

1) They will have a 30-40 mins video interview

2) If deemed suitable, a written assessment will be sent to the candidate (candidate needs to send back the written assessment within the next 30 mins)

Requirements :

• Have Call Centre/ Customer Service or order processing experience
• Minimum Nitec and above, do note that this is not a purely call centre assistant role but is more on order processing
• Handle sales orders, customer and client enquiries/complaints
• Provide high service levels to the respective customers and clients

General Responsibilities :

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Key Responsibilities:

• Provide receptionist duties at front counter
• •Ensure accuracy of clinical data entry into computer system
• •Able to apply basic patient care
• •Maintain filling system, coordinate appointments and other admin duties
• •Liaise with various insurance company and make payment arrangement
• •Any other task as directed by the Clinic Manager or Doctor

Qualifications:

• N/O-level/ Nitec/Diploma Holders
• Clinic assistant experience needed

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Job:

• Assist the manager in administering the research programmes
• Processing of scholarship renewals/QE/thesis submissions and amendments, monitoring of coursework requirements, GAP, seminars.
• Maintain and update database and systems
• Other duties as assigned

The Requirements:

• Min Degree Holder with min 1 year experience
• Proficient in MS Office
• Good communication skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Location :

Ubi

Salary :

$13/hr

Working Hours :
Mon - Fri, 9am - 5pm

Job Description :

• Handle incoming calls and emails
• Respond to general enquiries

Requirements :

• Typing speed: min 35wpm
• Able to work in fast-paced environment
• Able to work with many tabs + 2 computers concurrently
• Min commitment: 6 months

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Scope:

• Clear backlog in the Transaction Monitoring Team
• Review and investigate all transaction alerts generated by Transaction monitoring system
• Timely review of ad-hoc escalated review from other functional units within the AML team.
• Communicate with relevant business line and other functional units to provide AML and transaction monitoring advisory, expertise and all transaction monitoring matters
• Due Diligence and background check on suspicious cases/alerts
• Ensure timely escalation of alerts, and escalate suspicious transaction reports (STRs) appropriately
• Contribute and maintain KRI (Key Risk Indicators) for Transaction monitoring Team

Requirements:

• Minimum Diploma with at least 2-3 years of relevant banking experiences
• Team player
• Meticulous and detailed

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

• Central point of contact for all local HSE related issues.
• Development and maintenance of an effective Health and Safety Management System in line with Group policies and best practices.
• Development of an effective HSE strategy to support continuous improvement.
• Undertake accident/incident investigations and prepare/provide accident/incident reports where necessary.
• Undertake HSE inspections, audits and training where required.
• Provide appropriate advice to managers offering a practical and informed interpretation of Company Policies and H&S legislations in response to routine and non-routine matters to enable all operations to function effectively and consistently within established guidelines.
• To keep appraised of current HSE management best practice and theory in order to effectively advise and ensure relevant application in line with SGS business objectives, its culture and environment.
• Maintain effective working relationships with key people in all Businesses by ensuring an appropriate level of interaction, including reactive and proactive site visits and regular written/verbal communications.
• Ensure HSE remains a focused strategy and support the management in identifying prioritiesand monitoring performance against strategic objectives.
• At all times exercise due regard for the health and safety of all in line with Company’s policies and procedures.
• Provide guidance to Junior HSE Executive when required.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Ensure readiness of OCH premises by checking, inspecting, monitoring and following through the set up / reinstatement process with internal stakeholders to ensure satisfactory completion including furnishing, provision, keys etc.
• Supervision of works carried out by contractors at the student rooms.
• Collaborate with colleagues within and outside of the Department to timely respond to and resolve the user’s request / feedback / complaints received
• Inspect areas/premises and interacting with customers to identify areas for improvement.
• Execute periodic stock-take and disposal of managed inventory and assets.
• Provide advisory to user during sighting of breach of rules and regulations.
• Maintain accurate and timely records (e.g. maintenance issues, fault reporting) for submission of reports etc.
• Other ad-hoc duties as assigned by the People Manager.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

The Job:

• Reporting function for principals
• Accounts Receivable function for collections of payments for utilities bills raised as well as other miscellaneous bills raised by other entities
• Review and submit accurate and timely reports to principals and regulators in accordance with the KPIs in the service agreements.
• Troubleshoot any issues in reports & liaise with our IT officers on the resolution
• Reconcile outgoing refunds of security deposits to customers who have closed their utilities accounts

The Requirements:

• Min Diploma/ Degree with min 3-4 years experiences
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Scope:

• Clear backlog in the Transaction Monitoring Team
• Review and investigate all transaction alerts generated by Transaction monitoring system
• Timely review of ad-hoc escalated review from other functional units within the AML team.
• Communicate with relevant business line and other functional units to provide AML and transaction monitoring advisory, expertise and all transaction monitoring matters
• Due Diligence and background check on suspicious cases/alerts
• Ensure timely escalation of alerts, and escalate suspicious transaction reports (STRs) appropriately
• Contribute and maintain KRI (Key Risk Indicators) for Transaction monitoring Team

Requirements:

• Minimum Diploma with at least 2-3 years of relevant banking experiences
• Team player
• Meticulous and detailed

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

The Job:

• Provide administrative support to ensure efficient operation of office within Group Compliance.
• Carry out administrative duties such as onboarding/offboarding of staff, maintain office supplies, upkeep staff list, update centralised forms, maintain fixed asset listing, coordinate offsite archival requests, update internal SOP/user guides
• Manage user requests as the first point of contact and liaise with internal and external stakeholders on administrative/IT facilities matters to resolve issues timely

Job requirements:

• Good interpersonal, written, and communication skills with attention to detail.
• Ability to multitask and manage work tasks with numerous stakeholders, as well as deliver results within tight timelines

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Job description:

• Engage and maintain relationship with existing Channel Partners.
• Coordinate and liaise with Channel Partners, Customers and Business Development Managers to ensure smooth corporate account opening referral process.
• Qualify and curate quality corporate account opening referrals for Business Development Managers.
• Track and prepare channel performance reports.

Requirements:

• Min Diploma holder with 2-3 years of relevant working experience
• Strong interpersonal and communication skills.

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Location: Macpherson

Working days/hours:

Mon - Fri : 830am - 530pm

Saturday : 830am - 1pm

Sun + PH (Once a month) 8.30am-1.00pm and 8.30am-3.00pm

Job description:

- Provide immediate response to client’s enquiries and concerns over the phone

- Resolve client dissatisfactions by initiating a thorough investigation of complaint, evaluates findings, and responds quickly to clients

- Resolve discrepancies in reports by consulting with other staff

- Assess problem resolution for future applicability and forward to appropriate quality assurance individual.

- Pursue referenced test result to satisfy client needs and requests

- Print, prepare and distribute patient reports for delivery

- Perform data entry role when scheduled/assigned

- Assist with other database building activities when necessary

Requirements:

- Min GCE ‘O’/‘N’/‘A’ Levels/Diploma/NITEC in any discipline

- Able to start work IMMEDIATELY !

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

6 Months Contract Front Office Support Officer

Our client is a bank.

Job Description:

• Support the Relationship Managers in branches operationally

• Handle Credit Administration

• Provide support in administrative aspects

• Cross referrals to the Relationship Managers for portfolio reviews

Job Requirements:

• Diploma or Degree in any relevant discipline

• 2 to 4 years of relevant Front Office experience

• Salary ranges between S$3,500 to S$4,500 per month

Please send your application directly via [email protected] for a faster response.

Only shortlisted candidates will be notified.

(Jann) Tan Wei Ying (R1103708)

Email Address: [email protected]

Recruit Express Pte Ltd

EA License No: 99C4599

Recruiter's Ref Code: #BJJ

The Job:

• Promotes Safety culture in the workplace.
• Responsible for the preparation, compilation and maintenance of safety manuals to ensure compliance with safety regulatory standards that meets the Company’s HSE policy and objectives.
• Responsible for ensuring the Safety Management System is maintained and properly followed to comply with internal, customer, and regulatory requirements, and that it meets the Company’s HSE policy objectives.
• Continuous review of the HSE Manual and its’ implementation

The Requirements:

• ISO45001 certification
• bizSafe Star certification
• Licencing with authorities related to HSE

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

The Job:

• Oversee the entire Purchase Requisition to purchase Order process
• Ensure accuracy in matching invoices with orders
• Finalize all accounts payable transactions
• Submit all required documents to the Finance department
• Obtain necessary signatures before submitting to Finance

The Requirements:

• Min Diploma with 1-2 years of relevant working experience
• Proficient in MS Office

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

• Provide Health, Safety & Environment (HSE) advice to all Businesses.
• Ensure compliance to all relevant Safety Management Systems.
• Ensure a safe working environment is made available to all employees, clients and contractors by ensuring that all regulatory HSE requirements are satisfied.
• Company Management Representative for all Safety Management System certifications.

Requirements:

• Diploma with more than 3 years of working experience
• Must be a registered Workplace Health & Safety Officer with Ministry of Manpower

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Key Responsibilities:

• Provide receptionist duties at front counter
• •Ensure accuracy of clinical data entry into computer system
• •Able to apply basic patient care
• •Maintain filling system, coordinate appointments and other admin duties
• •Liaise with various insurance company and make payment arrangement
• •Any other task as directed by the Clinic Manager or Doctor

Qualifications:

• N/O-level/ Nitec/Diploma Holders
• Clinic assistant experience needed

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Oversee the entire Purchase Requisition to purchase Order process
• Ensure accuracy in matching invoices with orders
• Finalize all accounts payable transactions
• Submit all required documents to the Finance department
• Obtain necessary signatures before submitting to Finance
• Manage the process for making progressive payments
• Scan all completed documents into share folder

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

If you’re looking to make a difference in the marketing industry, this role is for you. You will join an award-winning agency in Asia, known for pioneering industry-first innovations in APAC for iconic, global brands in the beauty, health, and lifestyle sector.

We’re recruiting for a passionate Director, to shape the organisation culture and provide strong leadership to the team. You will also be actively engaged in the agency’s growth strategy – including new business pitching and agency product development and offerings. You will seamlessly integrate with the Digital and Creative teams to evolve the traditional strategic planning practices into the creative, digital brand-building world.

COMPANY CULTURE

The agency culture is dynamic, collaborative and progressive. They pride themselves in fostering a culture that values diversity, equity, and inclusion (DEI). The agency recognizes that a diverse workforce enriches creativity and innovation and promotes a more comprehensive understanding of the world. The agency actively encourages employees from different backgrounds, ethnicities, genders, and abilities to bring their unique perspectives to the table, creating an inclusive environment where everyone feels heard and valued.

Alongside its commitment to DEI, the agency also places great importance on mental wellness. We offer various benefits and programmes prioritising mental health, such as employee assistance programs, flexible working arrangements, and day offs for mental wellness activities.

The agency company culture includes wellness benefits, mental health off days, and comprehensive health for your overall wellbeing.

WHAT YOU’LL DO:

• Serve as the client relation leader for key clients and manage client portfolios
• Regional planning and local market implementation - culture decoding of local consumer insights, creative ideation and activations, providing guidance and quality control for execution excellence to SEA market specialists
• Proactively generate new ideas and opportunities to ensure client program success
• Lead a regional team, including SEA market and digital specialists, to deliver quality strategies and execution to clients
• Serve as a role model to team members and create opportunities to enhance the growth of team members
• Identify opportunities for agency/team learning and develop tools/suggestions to expand agency knowledge and understanding
• Demonstrate ability to help teams understand how industry, cultural or media-driven issues can directly or indirectly affect the client.
• Play an integral role in shaping the organizational culture and provide strong leadership to junior team members
• Play an active role in the agency’s new business efforts; take responsibility for the majority of the planning input on pitches, and being the planning representative for the agency in creds
• Work closely with senior leadership to manage account profitability through oversight of team’s productivity

If you can do that, you have what it takes. It might help if you have:

• Experience of 10 years and above in PR, Integrated Marketing Communications, and/or digital
• Display a strong understanding of industry trends to see where the agency can identify opportunities to grow.
• Agency experience is essential; experience managing a small-sized team
• Excellent knowledge and experience in the Southeast Asia markets
• Experience in strategic communications and growth strategy
• Corporate communications and/or experience is an advantage
• Leadership and stakeholder management skills – confident, vocal, and focused
• Detail-minded, independent and a good team player

DeVries PERKS:

• Monthly mental health day
• Hybrid; 3-5 days in office
• Monthly health & wellness stipend
• Work-from-home flexibility
• Mental wellbeing support through Employee Assistance Program counselling phoneline

ABOUT DeVries Global

DeVries Global is a mid-sized brand communications agency that combines the fast-moving, client-centric culture of a boutique with a global footprint across three regions: NA, Europe and Asia. Founded 40+ years ago with 20 people in New York, the agency has since grown to 200+ global citizens across creative capitals around the world: London, Berlin, Beijing, Shanghai, Singapore and Taipei.

We are the First Cultural Communications Agency. What makes our approach unique is that we tackle client problems from culture-in vs. consumer-out. We focus on the future as we decode culture for our clients and have operationalized our mission of creating influence across every aspect of how we work.

We have a carefully curated list of clients across a range of consumer industries, including healthcare, beauty, lifestyle. Our specialty is 360° integrated marketing communications and we excel in driving commerce, elevating brand relevancy and driving consumer affinity and engagement. To learn more about us visit: devriesglobal.com / Linkedin / instagram.com (DeVries Singapore)

DeVries Global is proud to be an equal opportunity employer. DeVries Global is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by DeVries Global relating to employment applications will be used in accordance with our Recruiting Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in DeVries Global.

• Oversee the entire Purchase Requisition to purchase Order process
• Ensure accuracy in matching invoices with orders
• Finalize all accounts payable transactions
• Submit all required documents to the Finance department
• Obtain necessary signatures before submitting to Finance
• Manage the process for making progressive payments
• Other adhoc duties as assigned.

Requirements:

• Min Diploma or university degree in Procurement, Logistics, or Supply Chain Management preferred with relevant years of experience.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Scope:

• Clear backlog in the Transaction Monitoring Team
• Review and investigate all transaction alerts generated by Transaction monitoring system
• Timely review of ad-hoc escalated review from other functional units within the AML team.
• Communicate with relevant business line and other functional units to provide AML and transaction monitoring advisory, expertise and all transaction monitoring matters
• Due Diligence and background check on suspicious cases/alerts
• Ensure timely escalation of alerts, and escalate suspicious transaction reports (STRs) appropriately
• Contribute and maintain KRI (Key Risk Indicators) for Transaction monitoring Team

Requirements:

• Minimum Diploma with at least 2-3 years of relevant banking experiences
• Team player
• Meticulous and detailed

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Salary: $3,000 - $3,500
Working Hours: Monday to Friday, 8.30am – 5.30pm
Location: Joo koon

Key Responsibilities:

• Halal Certification Management: Oversee the application process for Halal certification, ensuring timely and accurate submission of all required documentation.
• Liaison with Authorities: Coordinate with MUIS representatives and Halal certification bodies to facilitate audits, inspections, and certification renewals.
• Compliance Assurance: Ensure all products and services meet MUIS Halal criteria and comply with Singaporean Halal regulations.
• Regular Inspections: Conduct regular inspections and audits to verify compliance with Halal standards.
• Documentation Maintenance: Maintain accurate and up-to-date records of Halal certification documentation.
• Regulatory Preparedness: Ensure all Halal-related documentation is endorsed, organized, and easily accessible for regulatory inspections and audits.
• Operations KPIs: Execute agreed Operations KPIs with team members and monitor individual performance.
• Warehouse Operations: Participate in daily warehouse operations, including order processing.
• Additional Tasks: Perform any other job-related tasks as assigned by the immediate superior.

Requirements:

• Has Halal Competency Assessment (HCA) with a valid HCA certificate.
• Minimum 1 year of relevant working experience in a supervisory role as a Halal Assurance Officer or similar positions.

If interested, please email your resume to [email protected] or telegram me @alexgohhl

Alex Goh Hock Leong (Alvin)

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1763413

Key Responsibilities:

• Assist in reviewing and verifying GST compliance (billing related only) and accuracy.
• Follow up with customers on overdue payments and outstanding invoices.
• Participate in AR aging meetings with key stakeholders, providing support in data preparation and analysis.
• Cross-check audit confirmations with data in the accounting system to ensure consistency.
• Assist in preparing the monthly profit & loss breakdown by department for internal reporting.
• Provide support in the preparation of balance sheet presentation slides for management review.
• Review and approve balance sheet schedules, ensuring long-standing items are followed up and resolved.
• Review and approve journal entries to ensure accuracy and compliance with accounting standards.
• Perform weekly payment checks, ensuring timely and accurate disbursements.
• Support various ad-hoc tasks and duties as assigned by the finance team.

Requirements:

• Min Diploma/ degree in Accounting, Finance, or a related field.
• Strong attention to detail and organizational skills.
• Ability to work independently and collaboratively in a team.
• Proficient in Microsoft Office, especially Excel.
• Good communication skills.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

About Us

IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road!

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco® Orchard Singapore is seeking a dynamic and passionate Security Officer to be part of this exciting rebranding project. As a Security Officer, you will perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property’s assets.

People

• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel staff, Corporate Hotel Management Group and Corporate Risk Management and Legal department.
• Assist in training/educating employees on current safety and security issues to ensure compliance with all Company loss control policies and current security, and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
• Schedule preventative maintenance and repairs to security equipment or hotel property as needed and ensure that equipment is prepared and operational for the following day’s work.

Financial

• Record necessary and pertinent incident reports or information to police and fire agencies involving investigations and to Corporate Legal department, Corporate Claims Management department, insurance agencies and outside attorneys to assist in case evaluation, settlement or defense involving lawsuits against the Company

Guest Experience

• Respond in a courteous and prompt manner to all guest related incidents, questions, complaints and/or requests to ensure strong guest satisfaction.
• Investigate loss and safety incidents involving guests, employees and/or hotel loss and safety exposure and comply with state and government regulations and hotel procedures to prevent/minimize the loss from theft and other safety risk or litigation against the hotel. Such investigations may include theft or lost items, noise complaints, assault complaints, food poisoning complaints, intoxication incidents, other guest complaints and safety hazard accidents and incidents.
• May have to administer CPR on guest or staff member in accordance to guidelines and communicate specified information to EMS/medical personnel as required.
• Complete documented reports in accordance to Company and hotel polices and procedures.

Responsible Business

• Perform daily inspection and ensure compliance of hotel security and safety requirements and procedures in order to protect hotel property, employees and guests against theft, crime, threats and safety hazards. This may include and is not limited to:patrolling and inspecting with specified equipment the assigned areas to include all public areas of the property including meeting rooms, entrances and outside building and grounds; monitoring surveillance cameras and checking areas for unauthorized persons or vehicles and coordinating towing of vehicles, unlocked doors and fire and safety hazards and document all actions
  maintaining the Security procedures and audit/department logs that may include lost and found, storing guests’ valuables, key control, emergency procedures, health and safety hazard procedures for all employees and guests
  ensuring all guest room doors are secured and assist guest with room access and moving/removing guest possessions or inventory if required
  escorting staff and guest to car if requested
  inspecting purses, packages or bags of employees if designated by management and employees work identification and accuracy of employee time cards as they arrive/leave the property
• Perform other duties as assigned; such as may handle deliveries received during non-business hours.

What we need from you

• Minimum 2 to 3 years of relevant experience
• Hotel experience will be an added advantage
• Possess a valid PLRD License
• Able work on rotating shifts (including night shifts), weekends and Public Holidays

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.