• Attend to walk-in customers general enquiries.
  Repairs (First-Level Check).
• Products(s) Viewing & Introduction.
• Showroom Sales.
• Shell Escape Redemption.
• Receiving inbound and making outbound calls.
• Showroom maintenance.
• Administrative works (paper works etc.) related to counter and showroom.
• Follow-up on customers’ & dealers’ repair sets.
• Assist Call Centre when called upon.
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.
• Receiving inbound and making outbound calls.
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.

Job Requirements:

• ‘N’ level & above with 1-2 years of relevant experience.
• 5 day work.

Interested applicants, please email us your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

1. Job Requirement

-Minimum 3 Years experience in LTA Project

- Experience in Backfilling, necessary testing, drainage works and reinstatement works

- Supervise the site works and ensure work is carried as per approved drawings

- Report to RE & QP(S) on site activities and any non-compliances

- Prepare daily/ Weekly reports

[Job ID: 827797]

Responsibilities:

• Foster strong working relationships between the Sales Gallery and other departments, ensuring clear communication channels.
• Lead by example, motivating and inspiring the team through hands-on involvement and professional leadership.
• Assist the Sales Manager in the smooth operation of the Sales Gallery, including generating reports.
• Address and resolve guest concerns or complaints promptly, in coordination with relevant departments (e.g., Marketing, Customer Delivery).
• Ensure timely guest registration and check-in, while ensuring the gallery administrative support team delivers exceptional customer service.
• Regularly audit and check cash operation accounts, promptly reporting any discrepancies to the Finance department and Sales Manager.
• Ensure that the Sales Gallery’s facilities, property, and assets are consistently maintained to high standards.
• Manage inventory, ordering, and invoicing of items for the Gallery.
• Complete necessary reports for sales and encore operations.
• Prepare and deliver welcome letters for overseas guests as part of Preview Packages when travel resumes.
• Collaborate with the Finance team for monthly auditing.
• Carry out gallery administration tasks as needed.

Requirements:

• 1-2 years of experience in customer service or reception.
• Proficiency in Mandarin or Bahasa Indonesia to communicate with Mandarin/Bahasa Indonesia-speaking clients.
• Proficient in MS Office applications and good computer skills.
• Strong time management and multitasking abilities.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Job Description

• Industry/ Organization Type: Management Firm/ Investment
• Position Title: Credit Officer/ Loan Officer
• Working Location: Chinatown
• Working Hours: 5.5 days (Weekdays - 11 am to 7 pm; Weekend 12 pm – 6 pm)
• Salary Package: Basic + Commission
• Duration: Permanent Role

Key Responsibilities

• Assist walk-in applicants with loan applications, collaborate with business partners, and utilize external resources for referrals.
• Evaluate loan applicant eligibility and creditworthiness before proceeding with approvals.
• Efficiently process transactions such as loan drawdowns, rollovers, rate fixings, billings, repayments, and fee collections.
• Support remittance and deposit placement activities.
• Conduct AML screenings and manage pre and post-transaction handling.
• Respond promptly and accurately to queries from internal and external stakeholders.
• Maintain accurate and comprehensive records of all loan files.
• Perform daily reconciliations, audit confirmations, and compile management and regulatory reports.
• Execute additional duties as required.

APPLY NOW!!!

• Diploma/Degree in Business, Finance, or a related field.
• Minimum of 2 years experience in Loan Operations or Credit Administration.
• Solid understanding of financial regulations, industry guidelines, and best practices.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67891 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Accounts Officer (Treasury)/ Accounts Assistant (Treasury)
• Working Location: Loyang Way
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.18 PM)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Process invoices and payments for trade vendors.
• Prepare invoices and supporting documents for trade facility applications.
• Monitor invoices lacking Goods Received Notes (GRN) and coordinate with the Sales Team for timely resolution.
• Track advance payments to vendors, ensuring invoices are matched to GRN and accurately posted in the ERP system.
• Manage all transactions related to trade accounts payable within the ERP system.
• Reconcile vendor statements of accounts to ERP records.
• Address year-end audit inquiries specifically related to accounts payable.
• Perform additional duties as assigned by the Head of Accounting and Finance.

APPLY NOW!!!

• Diploma or equivalent in accounting and finance.
• Minimum 2 years of experience in finance-related functions, particularly in treasury or accounts payable.
• Individuals without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68960 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

To provide workplace safety & health (WSH) enforcement support, ensure safe work procedures are implemented. enforce site safety practices, organize site safety & health awareness program, conduct audit, meeting and reports for relevant parties. maintain the iso standards in ISO140001 and ohsas45001.

• Degree/Diploma in Engineering or equivalent
• Minimum 3 years of experience
• Good communication skills
• Good Interpersonal skills

Location: Suntec City

Working Hours: 5 Days Work Week in between Mon - Sun

Salary: $3000 - $4000

Job Responsibilities:

-Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table in accordance with the restaurant's seating procedures.

-Be familiar with the menu, promotions, and service procedures.

-Provide full assistance to guests concerning general queries at the restaurant.

-Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.

-To work closely with the Operations / Restaurant Manager, and peers to ensure all guests are greeted properly and escorted to their ready tables.

-Obtain familiarity with restaurant policies and procedures in reference to training, safety, and security.

-To familiarize with the work nature and responsibilities of staff and all the restaurant events.

-Ensure reservation counters are well maintained. Assist manager to keep track of guest history profiles.

Job Requirements:

-At least 1 year of relevant working experience is required for this position.

-Preferably Junior Executives specializing in Food/Beverage/Restaurant Service, Customer Service, or equivalent.

-Positive “can-do” attitude, motivated, passionate, and seeks opportunities to be multi-skilled and trained.

-Good personal grooming & personal presentation

Job Description & Requirements

Areas of accountability

1. To perform operational and administrative duties to ensure the smooth running of the Home

2. To supervise care staff and ensure the cleanliness of the Home

3. To ensure that the residents maintain personal hygiene and cleanliness

4. To participate in the development and follow-up of care plans for the residents

5. To be comfortable to work in a male psychiatric rehabilitation home

6. To be able to perform 3-rotating shift work

Requirements:

- Minimum A Level or Diploma in any field

- Working experience in the social service sector will be advantageous

- Bilingual and computer literate in MS Office

- Able to work on 3 rotating shifts

- Have a good understanding of elderly needs and happy to work with the elderly

- A good team leader and player

- Only Singaporeans & Permanent Residents need apply

- Work location: Buangkok Green

COMPETENCY AND PROFICIENCY LEVEL

Must-Have Competencies

-Care Assistance – Level 1

-Client Supervision – Level 1

-Conflict Management – Level 1

-Emergency Response and Crisis Management – Level 2

-Para-Counselling – Level 1

-Social Service Programme Implementation – Level 1

-Support Services to Persons with Disabilities – Level 1

Good-To-Have Competencies

-Diversity Awareness and Management – Level 2

-Ethics, Values and Legislation – Level 1

-Reflexive Practive – Level 1

-Resilience and Self-care – Level 1

Critical Core Skills

-Communication – Basic

-Influence – Basic

-Collaboration – Intermediate

-Adaptability – Basic

-Decision Making – Basic

*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website https://www.skillsfuture.gov.sg/skills-framework/social-service

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Adhere to all operational procedures and compliance standards.
• Act as the main contact for delivery, shipment, and customer inquiries.
• Manage system transactions for receiving, order fulfillment, and shipment planning.
• Coordinate with customers and transporters to resolve daily issues and meet delivery/collection requirements.
• Perform stock allocation and arrange shipments based on customer instructions.
• Prepare and consolidate outbound documentation for cargo release and return to customers.
• Collect and manage data for reporting to the Operations Executive/Manager.
• Oversee record retention, documentation, and cycle count processes.
• Ensure all KPIs are met and provide timely, accurate reports.
• Assist with administrative tasks, data entry, and provide backup support when needed.

Requirement:

• Min 1 year of warehouse operations experience
• Basic computer skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: HR cum Admin Officer / HR Administrator
• Working Location: Pasir Ris
• Working Hours: 5 days (Monday to Friday, 8 AM-5.45 PM)
• Salary Package: Basic Salary up to $2,800 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Execute the complete payroll process for about 40 employees, including annual tax submissions and tax clearances for departing staff.
• Take charge of and submit required government-related documents and transactions, including work pass processes, labor surveys, foreign worker levy exemptions, and various licenses.
• Compile and prepare HR-related paperwork.
• Serve as point of contact for HR-related inquiries.
• Oversee the entire hiring process from advertising job openings to welcoming new employees.
• Handle the administration of insurance policies and process claims.
• Communicate with and manage vendors and tenants regarding office and building upkeep.
• Offer administrative support focused on staff welfare and workplace safety.
• Organize and coordinate travel plans for staff.
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• At least 2 years of experience in a HR role.
• Proficiency in Microsoft Office programs.
• Familiarity with Easypay or other payroll software is a plus.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66214 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Operations Officer (Air Freight) /Air Operation Officer
• Working Location: Changi Airfreight Centre
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation
• Salary Package: Up to $2400 +OT + AWS
• Duration: Permanent Role

Key Responsibilities

• Prepare draft AWBs for review by customers, forwarders, and overseas agents.
• Coordinate with CIPL to draft permits prior to shipment arrival.
• Maintain regular liaison with customers and overseas agents, and manage email correspondence.
• Upon cargo arrival at the warehouse, confirm pieces, weight, and dimensions to enter accurate details into the system and print original AWB copies.
• Handle the submission of FWB, FHL, permits, and other required documents.
• Send pre-alerts, manage billing, and handle related emails for air export operations.
• Await pre-alerts to either release cargo or arrange delivery. Visit the warehouse to inspect cargo.
• Pre-declare customs permits and submit shipment details through the CCN system to Singapore Customs.
• Manage billing and handle related emails for air import operations.
• Other ad-hoc duties which may be assigned.

APPLY NOW!!!

• Minimum GCE O-Level or equivalent.
• Willing to work overtime when required.
• Individuals without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #66255 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Implement a comprehensive Site Safety Management System to manage risks and reduce accidents
• Implementation of workplace safety, health and environment programs and initiatives
• Enforcement of safety standards in accordance with the Workplace Safety and Health Act
• Conducting training programs on workplace safety and health and inspections to ensure that all staff and/or subcontractors onsite abide by policies and standards
• Ensure strict compliance of procedures in statutory workplace, safety, health & environment requirements at sites and required premises
• Implementation of effective safety management system, preventive measures as well as risk assessment to minimize accidents at the assigned workplace/site
• Assist the company in safety related certifications and awareness such as safety audits, meetings, and execution of safety programmes
• Registered Safety Offer/WSH Officer with MOM

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Industry/ Organization Type: Chemical Manufacturing
• Position Title: Research Officer (R&D)
• Working Location: Central
• Working Hours: Monday to Friday (8.45 AM – 5.30 PM)
• Salary Package: Basic Salary up to $3,800 + AWS + Bonus + Transport Allowance + Flexible Benefits
• Duration: Contract (3 years – Renewable)

Key Responsibilities

• Develop new technologies for molecular and immunological assays.
• Integrate assays into prototype medical devices.
• Handle ordering and payment using the SAP system.
• Ensure that all assays and processes meet stringent quality standards and regulatory requirements.
• Analyze experimental data to draw meaningful conclusions and make recommendations for further research.
• Work closely with cross-functional teams, including R&D, production, and quality assurance, to ensure seamless integration of new technologies.
• Adhere to all safety protocols and guidelines to maintain a safe and compliant work environment.
• Identify areas for process improvement and implement changes to enhance efficiency and effectiveness.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Bachelor’s Degree in Life Sciences, Microbiology, Molecular Biology or relevant discipline
• At least 1 year of relevant research or laboratory R&D experience
• Experience in assay development is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68611 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Tourism
• Position Title: Reservation Officer
• Working Location: Henderson Road
• Working Hours: 5.5 days per week (8.30am – 5.30pm/ 9am – 6pm)
• Salary Package: Basic Salary + Allowance + Commission + Annual Bonus
• Duration: Permanent

Key Responsibilities

• Handle incoming calls and emails to assist customers, agents, and internal staff in a professional manner while adhering to established company and departmental guidelines.
• Achieve performance standards, including call quality and efficiency.
• Resolve customer issues by identifying root causes and providing effective, long-term solutions.
• Escalate customer service issues to superior or management when necessary.
• Collaborate with the sales and operations teams to address agent concerns and assist with retention efforts.
• Work with the Technical Support team to help with inquiries about agent accounts or products.
• Participate in all training and educational activities when needed.
• Fully adhere to privacy and confidentiality policies.
• Ensure all reservations are processed according to established procedures
• Ensure all work aligns with company standards and training, including accurate and complete paperwork for functions, such as coach charters, guest preferences, booking supplements, and payment details.

APPLY NOW!!!

• Minimum GCE N-Level or equivalent.
• At least 1 year of customer service experience, preferably in a service-related industry.
• Previous call centre experience is an added advantage
• Strong data entry skills and organizational skills.
• Willing to work a flexible schedule and occasional overtime as needed.
• Good skills with Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71856 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities:

• Oversee accident reporting and clarify the claims process to customers, such as bus captains, taxi/private hire vehicle hirers, and relief drivers.
• Implement effective claims management to meet KPI targets for claims outcomes.
• Collaborate as part of the team to ensure the company recovers losses from third parties or defends against claims from individuals involved in road accidents.
• Coordinate with workshops and relevant parties to communicate with third-party insurers, legal representatives, and passengers on behalf of SMRT Buses and Strides Premier Fleet.
• Work with various departments within SMRT Buses, Strides Premier Fleet, and associated agents to pursue any claims effectively.

Requirements:

• Diploma in General Insurance or related field.
• At least 2 years of working experience in Motor insurance claims.
• Proficient in using MS Office Applications.
• Good negotiation, problem solving, and analytical skills
• Possess excellent written and verbal communications skills
• Proficient in Microsoft Windows, Word, Outlook and Excel.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Technical Support Officer (SSL)
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + AWS + 1 to 3 months VB
• Duration: Permanent

Key Responsibilities

• Interact with customers, resellers, and partners to identify and resolve technical issues.
• Provide first-level technical support for Secure Socket Layer (SSL) certificates via phone and email.
• Coordinate and escalate complex technical issues to the team and/or partners when necessary.
• Document issues encountered and their resolutions for tracking purposes and future reference.
• Conduct basic SSL technical support training for the Sales Support Team.
• Perform any other ad-hoc duties as required.

APPLY NOW!!!

• Minimum NITEC in IT/ Computer Science or its related discipline, with at least 1 year of relevant work experience.
• Strong SSL product and technical background is required.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71349 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Customer Service Office @ TANJONG PAGAR

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

• Working hours 8.30 am to 5.30 pm, Mon to Fri.
• Medical and Dental Claim
• Performance Bonus & 13 months
• Annual Leave 14 days

Responsibilities:

• Provide comprehensive support to corporate clients, managing orders and inquiries from start to finish.
• Oversee distributor relations, focusing on procurement and customer service.
• Prepare quotations and necessary documentation to customers.
• Keep updating pricing data & order status for clients reference.
• Collaborate with clients/logistics forwarders/ and other departments to ensure smooth operations.
• Address customer inquiries shortly.
• Work closely with internal departments (sales, warehouse, engineers) to resolve customer issues and implement effective solutions.

Requirements:

• Diploma with 2+ years of relevant experience.
• Strong communication skills.
• Works well under pressure

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Technical Support Officer (SSL)
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + AWS + 1 to 3 months VB
• Duration: Permanent

Key Responsibilities

• Interact with customers, resellers, and partners to identify and resolve technical issues.
• Provide first-level technical support for Secure Socket Layer (SSL) certificates via phone and email.
• Coordinate and escalate complex technical issues to the team and/or partners when necessary.
• Document issues encountered and their resolutions for tracking purposes and future reference.
• Conduct basic SSL technical support training for the Sales Support Team.
• Perform any other ad-hoc duties as required.

APPLY NOW!!!

• Minimum NITEC in IT/ Computer Science or its related discipline, with at least 1 year of relevant work experience.
• Strong SSL product and technical background is required.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71349 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641